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MERCU BUANA UNIVERSITY, FACULTY OF ECONOMICS

MODUL 2

UNIT 2

LEADERSHIP

Terrorizing the talent

Keynotes:

The role of a leader is to inspire and motivate staff and to develop talent within an

organization. The management style of leaders varies: some prefer to delegate

responsibility to subordinates whereas others prefer to use their authority to control

operations directly.

Topics include:

Articles

Career skills: Getting things done

Dilemma: Mission: Impossible?

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Preview Management styles

Opinions differ about what is the best way to manage and motivate

employees.Which of the following statements do you agree with?

Discuss your views with a partner.

a. Employees cannot be trusted and must therefore be closely supervised.

b. Staff should be allowed to organise their own work.

c. The best motivation is money and recognition for meeting targets.

Reading Fear and Management

1. Read the text about leadership on the opposite page. What

motivation techniques are mentioned?

2. Read the text again. Are these statements true or false?

1 A photographer witnessed the manager kicking David Beckham.

2 The manager lost his temper because the team lost the match.

3 Management tactics are easier to identify in business than in sport.

Bahasa Inggris IIIYudi Anjangsana

Pusat Pengembangan Bahan AjarUniversitas Mercu Buana

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4 Patterson encouraged his employees to make themselves

indispensable.

5 When business is good, fear is used less as a management tactic.

6 Fear may help some people to reach their targets.

7 Both company employees and artists share the same fear of failure.

3. What fears make people work hard? Can fear motivate people as

successfully as rewarding them?

Vocabulary Synonyms

1 Match the words from the text with similar meanings.

1 inspire a technique

2 fire b terror

3 fear c motivate

4 defeat d employee

5 upset e sack

6 subordinate f failure

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Glossary

Indispensable can’t do without it

Emotional kick feeling of excitement

Neurotic in a state of anxiety

Fragile egos very sensitive people

Fear and management

When to terrorist talent

The football dressing room remains the refuge of old-style management

techniques.

The nations was in shock. David Beckham, Britain’s most beautiful (and skillful)

footballer emerged from his house on Monday morning to allow the world to photograph a

wound above his left eye. Sir Alex Ferguson, manager of his then team Manchester



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United , had lost his temper after a defeat and kicked a football boot, which hit Beckham

eyebrow.

In sports, more than in most business . the management tactics are out in the open for

all to see. Not many managers try to stranggle their subordinates _as Bobby Knight, a

former basketball coach at Indiana University, once did. But the ability to inspire has

always been an essential tool of management.

Lost of successful chief executive rule by terror. Non, it must be said . reaches the

standrad set by John Patterson, who bulit NCR early in the 20th century. “When a man

gets indispensable , let’s fire him” he would apparently say. One NCR executive

discovered he had been fired when he found his desk and chair in flames in the

company lawn. Modern laws on constructive dismissal and employee haraament have

put an end to such fun.

However, terror in the workplace is making a comeback these days. In an economic

upswing , fear goes underground. Workers are scarce, and therefore pwerful; bosses

must handle the talent with care. When times turn though, the balance of power swings.

As Hank Paulson, chairman of Goldman Sachs, put it, in a speech that upset his staff, “in

almost everyone of our businesses , there are 15-20% of the people that really add 80%

of the value.” In other words, 80-85% are largely redundant –and had better shape up

fast.

Motivating talent

Does for really motivate? In sport says Scott Snook , who teaches organizational

behaviour at harvard Business Schoool, “fear can become a berrier to taking risks, yet

can provide the essential emotianal kick needed to meet a challenge.” Coaches need to

strike the right balance (and the right player?) in order to develop ,talent.

Yet used in the boardroom, fear can be disastrous. Tony Couchman, a head-hunter at

Egon Zehnder in London , recalls the board of a large firm with a chief executive who so

dominated his directors that they rarely quetioned or challenged him. “Success in such a

company depends on having a great leader and a steady market,” he argues.

Jim Collins , author of a book that explains why some forms suiceed in making “from

good to great” and other fail, found that the approach to fear was a key distinction among

firms that he surveyed. He found that in truly successful firms people were “productively

neurotic”. At microsoft , for example employees worry all yuear at the prospect at their

annual meetings with Bill Gates, where even being shoutd at wolud not hurt as much as

seeming to be an idiot.

The driving fear of failure , points out Mr. Collins , is not unique to corporate life. “I’m

self-employee , and I live with con,stant fear,” he says. “But I’m self-afraid,” that kind of



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fear is common among creative artist and also in professional services where the person

is the product and lots fragile egos have to be managed.

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2. Complete the sentences with the words below

Manager subordinates coach chief executive (CEO)

Workers staff directors employee

1. The new manager improve moralle in the department.

2. The _____ praised his team upon reaching the CupFinal.

3. Our board of _____ meets every three months to discuss strategy.

4. The factory ______ went on strike because of low pay.

5. The share price when up when the new ______ was appointed.

6. I have to do the appraisals fir the six ______ who report to me.

7. An aggressive management style led to an increase in ______ turnover.

8. Every ______ in the company gets health and safety training.

THE ART OF DELEGATIONS

Getting something done is only half the job. Keeping staff happy at the same

time is every bit as important.

Many managers believe that getting work done through other requires a free flow of

information and open, productive relationships with ______ . Rather than creating a

climate of ______ , they give clear instructions and realistic deadlines and take care

to give only constructive criticsm and not _____ employees. Theywork towards

creating a positive working environment where ______ feel valued and trusted. Some

specialists say that it essential not to criticise, at this rarely ______ and often causes

stress n loss of confidence among the ______ . Managers who successfully maintain

the balance of power will not lose their authority even when certain ______ members

take control of projects. This style of management is particularly important during an

economic upswing when employees can easily find work with another company.

Speaking In what ways can succesful leaders win the respect of subordinates

and exercise authority over them ?



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Vocabulary 2 collocations

1 match each of the following verbs with one set of nouns

Set Meet Make Take

1 a chance 3 a mistake

_______ an opputunity _______ a judgement

A position a profit/loss

A point a call

2 a deadline 4 a precedent

_______ a need _______ an example

The cost an objective

Expectations a limit

2 Use some of the collocations to complete the dialogues below.

1. a) Are you sure these figures are correct? They look a little high to me.

b) You’re right. I think I ______ a ______ in the calculations.

2. a) what do you think of their proposal?

b) too risky. We can’t ______ a ______ on an unknown supplier.

3. a) they say they absolutely must have the final versions by Friday.

b) we’ll never be able to ______ a ______ like that !

4. a) it’s the first time we’ve agreed to pay expenses on a project like this.

b) yes, I know. I hope this won’t _____ a ______ that we’ll regret later.

5. a) I’m not sure if we should sell now or wait until the market improves.

b) yeah. It’s difficult to know which would be the best ______ to ______ .

6. a) it looks like we’ve used almost all of the budget.



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b) right. We’re going to have to ______ a tight _____ on spending from now on.

Listening 1

1 David Hargreaves is the HR manager at Radius Group. You will hear him talk

about managing people. Before you listen, answer these questions.

1. Do you think there is a secret to successful leadership?

2. Do you think that life inside an organization is in any way similar to life inside a

family? If so , in what way ?

Now listen and answer the questions.

1. How does David motivate his staff ?

2. How does he monitor progress ?

3. Why does he arrive early at work ?

4. How does his team make decisions ?

5. What does David think the secret f leadership is ?

Speaking

Work in pair. Tell your partner about a very good manager or teacher you have

known. What made him/her special ?

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Language Focus

Articles

Read the extract below and underline all the nouns. Which nouns are preceded by

indefinite articles a/an, the definite article the or no article at all ?

Does fear really motivate? In sports, says Scott Snook, a teacher in organizational

behavior at Harvard Business School, (one of the most famous business schools in the

world) ‘fear can become a barrier to taking risks, yet can provide the essential emotional

kick needed to meet a challenge. Coaches need to strike the right balance in order to

develop talent’

The indefinite article a/an refers to

Non-specific singular countable nouns (He’s a good manager)

Jobs and nouns of nationally (I’m a sales executive)

The definite article the refers to

Nouns already mentioned or specified (I gave the report to her)

Nouns that are one of a kind (You can read about it on the internet)



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The superlative from of adjectives (it’s the best job I’ve had)

There is usually no article with

General plural and uncountable nouns (criticism doesn’t help)

Abstract nouns such as talent, success (we should develop our talent)

Practice complete the following article with either a definite or indefinite article or no

article at all (

WE DON’T NEED MANAGERS, WE MANAGE OURSELVES

It seems like a recipe for Ø anarchy: At tech Target, _____ interactive media

company in ____ USA, all 210 employees are free to come and go as they please. There

are no set policies on ______ working hours or _____ sick, personal and vacations days.

More productive between _____ midnight and 4 am? ‘no problem’ says _____ founder

and CEO Greg Strakosch.

Strakosch, 40, may sound like _____ leftover from _____ feverish, try anything days of

_____ new economy. But _____ financial results tell _____ different story. ______ four-

year-old company’s ‘open-leave’ policy, Strakosch says, is _____ biggest reason why

turnover is expected to hit $35million this year, up nearly 30 per cent from last year. ‘It’s

______ competitive weapon,’ he says. That doesn’t surprised Shoshana Zuboff, ______

professor of ____ business administration at _____ Harvard. In _____ age of intellectual

assets, she says it’s absurd to treat workers with ____ industrial-age mindset. We should

be beyond demanding just _____ loyalty from workers and we should trust them to be

honest about managing their time,’ Zuboff says.

STRUCTURE REFERENCE

UNIT D: ARTICLES

D-1 BASIC ARTICLE USAGE

I. USING A or Ө : GENERIC NOUNS

SINGULAR

COUNT

NOUN

(a) A banana is yellow. * A speaker uses generic nouns to make

generalizations. A generic noun represents a

whole class of things; it is not a specific, real,

concrete thing but rather a symbol of a whole

group.

In (a) and (b): the speaker is talking about

any banana, all bananas, bananas in general.

PLURAL

COUNT

(b) Ө Bananas are yellow



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NOUN In (c), the speaker is talking about any and all

fruit, fruit in general.

Notice that no article (Ө) is used to make

generalization with plural count nouns and

noncount nouns, as in (b) and (c).

NONCOUNT

NOUN

(c) Ө Fruit is good for you

II. USING A or SOME: INDENFINITENOUNS

SINGULAR

COUNT

NOUN

(d) I ate a banana. Indefinite nouns are actual actual things(not

symbol), but they are not specifically

identified.

In (d): the speaker is not referring to “the

banana” or “that banana” or “That banana you

gave me.” The speaker is simply saying that

s/he ate one banana. The listener does not

know not need to know which specific banana

was eaten; it was simply one banana out of

that whole group of things in this world called

bananas.

In (e) and (f): Some is often used with

indefinite plural count nouns. In addition to

some, a speaker might used two, a few,

several, a lot of, etc., with noncount nouns.

(See Chart 5-8)

PLURAL

COUNT

NOUN

(e) I ate some banana.

NONCOUNT

NOUN

(f) I ate some fruit.

III. USING THE: DEFINITE NOUNS

SINGULAR

COUNT

NOUN

(g) Thank you for the banana. A noun is definite when both the speaker and

the listener are thinking about the same

specific thing.

In (g): The speaker uses the because the

listener knows which specific banana the

speaker is talking about,i.e.,that particular

banana which the listener gave to speaker.

Notice that the is used with both singular and

plural count nouns and with noncount nouns.

PLURAL

COUNT

NOUN

(h) Thank you for the bananas.

NONCOUNT

NOUN

(i) Thank you for the fruit.

* Usually a/an is used with a singular generic count noun. Examples:

A window is made of glass. A doctor heals sick people. Parents must give a child

love. A box has six sides. An apple can be red, green, or yellow.

The is sometimes used with a singular generic count noun(not plural generic count noun,

not a generic noncount noun). “Generic the” is commonly used with, in particular:

(1) Species of animals: The Whale is the largest mammals on earth.

The elephant is the largest land mammal.

(2) Inventions: Who invented the telephone? The wheel? The refrigerator?

The computer will play an increasingly large role in all of our



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lives.

(3) Musical instruments: I’d like learn to play the piano.

D-2 GENERAL GUIDELINES FOR ARTICLE USAGE

(a) The sun is bright today.

Please hand this book to the teacher

Please open the door.

Jack in the kitchen.

GUIDELINE: Use the when you

know or assume that your listener is

familiar with and thinking about the

same specific thing or person you

are talking about.

(b) Yesterday I saw some dogs. The dogs were

chasing a cat . The cat was chasing a

mouse. The mouse ran into a hole. A hole

was very small.

GUIDLINE: Use the for the second

mention of an indefinite noun *; in

(b):

First mention = some dogs, a cat, a

mouse

Second mention = The dogs, the

cat, the hole

(c) INCORRECT: The apples are my favorite fruit

CORRECT: Apples are my favorite fruit.

(d) INCORRECT: The gold is a metal.

CORRECT: Gold is metal.

GUIDLINE: Do not use the with a

plural count noun (e.g, apples) or a

noncount noun (e.g, gold) when you

are making a generalization.

(e) INCORRECT: I drove car

CORRECT: I drove a car

I drove the car

I drove that car

I drove his car

GUIDLINE: Do not use a singular

count noun (e.g., car) without:

(1) an article (a/an or the); OR

(2) this/that; OR

(3) a possessive pronoun.

* The is not used for the second mention of a generic noun. COMPARE:

(1) What color is a banana (generic noun)? A banana (generic noun) is yellow.

(2) Tom offered me a banana (indefinite noun) or an apple. I chose the banana

(definite noun)

EXERCISE 20: In the following dialogues, try to decide whether the speakers

would probably use a/an or the.

1. A: I have____an___ idea. Let’s go on ____a____ picnic Saturday.

B: Okay.

2. A: Did you have fun at _____the___ picnic yesterday?

B: Sure did. And you?



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3. A: You’d better have __________ good reason for being late!

B: I do.

4. A: Did you think__________ reason Jack gave for being late was

believable?

B: Not really.

5. A: Where’s my blue shirt?

B: It’s in___________ washing machine. You’ll have to wear_______

different shirt.

6. A: I wish we had__________ washing machine.

B: So do I. It would make it a lot easier to do laundry.

7. A: What happened to your bicycle? ____________ front wheel is bent.

B: I ran into__________ parked car when I swerved to avoid________

big pothole in the street.

A: Did you damage ____________ car?

B: A little.

A: What did you do?

B: I left_________ note for ___________ owner of __________ car.

A: What did you write on _________ note?

B: My name and address. I also wrote ________apology.

8. A: Can you repair my car for me?

B: What’s wrong with it?

A: __________ radiator has__________ leak, and one of___________

windshield wipers doesn’t work.

B: Can you show me where __________ leak is?

9. A: Have you seen my boots?

B: They’re in_________ closet in _________ front hallway.

EXERCISE 21: Complete the sentences with a/an or Ө

1. ___Ө___ beef is kind of _____Ө ___ meat.

2. __The___ beef we had for dinner last night was excellent.

3. Jack is wearing ______a______ straw hat today.

4. Jack likes to wear __________ hats.

5. __________ hat is _____________ article of clothing.

6. __________ hats are _____________ articles of clothing.

7. __________ brown hat on that book over there belongs to Mark.



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8. Everyone has___________ problem in__________ life.

9. My grandfather had___________ long life.

10. That book is about___________ life of Helen Keller.

11. Tommy wants to be___________ engineer when he grows up.

12. The Brooklyn Bridge was designed by___________ engineer.

13. John Roebling is __________ name of ___________ engineer who designed

the Brooklyn Bride. He died in 1869 from_________ infection. He died

before________ bride was completed.

14. ___________ people wear ___________ jewelry to make themselves more

attractive.

15. ___________ Jewelry Diana is wearing today is beautiful.

16. Mary is wearing_________ beautiful ring today. It is make of_______ gold and

__________ rubies. __________ gold in her ring was mined in Canada. __________

rubies came from Burma.

17. One of the first things you need to do when you move to__________ new city

is to find________ place to live. Most_________ newspapers carry __________

advertisements (called “want ads”) for___________ furnished apartment, __________

apartment will probably contain ________ stove and ___________ refrigerator. It will

also probably have ___________ furniture such as __________ beds, _________

tables, ___________ chairs, and maybe__________ sofa.

18. My wife and I have recently moved to this city. Since we’re going to be here

for only ________ short time, we’re renting ____________ furnished apartment. We

decided that we didn’t want to bring our own furniture with us. __________ apartment

is in ___________ good location, but that’s about the only good thing I can say about

it. Only one burner on ___________ stove works. __________ refrigerator is noisy,

and__________ refrigerator door won’t stay closed unless we tape it shut.

____________ bed sags in the middle and creaks. All of the rest of __________

furniture is old and decrepit too. Nevertheless we’re still enjoying living in this city. We

may have to look for_______ another apartment, however.

GOOD LUCK



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