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SERVICE MANUAL 2010.04 2010.04 Ver. 1.0 Ver. 1.0 FIELD SERVICE

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  • SERVICE MANUAL

    2010.042010.04Ver. 1.0Ver. 1.0

    FIELD SERVICE

  • iFIELD SERVICE TOTAL CONTENTS

    SAFETY AND IMPORTANT WARNING ITEMS ..............................................................S-1IMPORTANT NOTICE ................................................................................................S-1DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION .........................S-1SAFETY WARNINGS .................................................................................................S-2WARNING INDICATIONS ON THE MACHINE ........................................................S-18

    MEASURES TO TAKE IN CASE OF AN ACCIDENT ....................................................S-20Composition of the service manual ................................................................................. C-1Notation of the service manual ....................................................................................... C-2

    bizhub 423/363/283/223 Main bodyOUTLINE ........................................................................................................................ 1MAINTENANCE............................................................................................................ 13ADJUSTMENT/SETTING ........................................................................................... 159TROUBLESHOOTING................................................................................................ 563APPENDIX.................................................................................................................. 739

    i-Option LK-101 v2/102/103 v2/105OUTLINE ........................................................................................................................ 1ADJUSTMENT/SETTING ............................................................................................... 3TROUBLESHOOTING.................................................................................................. 21

    FK-508OUTLINE ........................................................................................................................ 1MAINTENANCE............................................................................................................ 55

    DF-621/SP-501OUTLINE ........................................................................................................................ 1MAINTENANCE.............................................................................................................. 5ADJUSTMENT/SETTING ............................................................................................. 29

    PC-109/PC-208OUTLINE ........................................................................................................................ 1MAINTENANCE.............................................................................................................. 3ADJUSTMENT/SETTING ............................................................................................. 23

    PC-409OUTLINE ........................................................................................................................ 1MAINTENANCE.............................................................................................................. 3ADJUSTMENT/SETTING ............................................................................................. 31

  • ii

    JS-505OUTLINE ........................................................................................................................ 1MAINTENANCE ............................................................................................................. 3

    FS-527OUTLINE ........................................................................................................................ 1MAINTENANCE ............................................................................................................. 5

    PK-517OUTLINE ........................................................................................................................ 1MAINTENANCE ............................................................................................................. 3ADJUSTMENT/SETTING............................................................................................... 7

    SD-509OUTLINE ........................................................................................................................ 1MAINTENANCE ............................................................................................................. 3ADJUSTMENT/SETTING............................................................................................. 21

    JS-603OUTLINE ........................................................................................................................ 1MAINTENANCE ............................................................................................................. 3

    FS-529OUTLINE ........................................................................................................................ 1MAINTENANCE ............................................................................................................. 3

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-1

    Read carefully the safety and important warning items described below to understand them before doing service work.

    Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.Changes may have been made to this product to improve its performance after this Service Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that the information contained in this service manual is complete and accurate.The user of this service manual must assume all risks of personal injury and/or damage to the product while servicing the product for which this service manual is intended.Therefore, this service manual must be carefully read before doing service work both in the course of technical training and even after that, for performing maintenance and control of the product properly.Keep this service manual also for future service.

    In this Service Manual, each of three expressions DANGER, WARNING, and CAUTION is defined as follows together with a symbol mark to be used in a limited meaning. When servicing the product, the relevant works (disassembling, reassembling, adjustment, repair, maintenance, etc.) need to be conducted with utmost care.

    Symbols used for safety and important warning items are defined as follows:

    SAFETY AND IMPORTANT WARNING ITEMS

    IMPORTANT NOTICE

    DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION

    DANGER: Action having a high possibility of suffering death or serious injury

    WARNING: Action having a possibility of suffering death or serious injury

    CAUTION: Action having a possibility of suffering a slight wound, medium trouble, and property damage

    :Precaution when servicing theproduct. General

    precautionElectric hazard High temperature

    :Prohibition when servicing the product. General

    prohibitionDo not touch with wet hand

    Do not disassemble

    :Direction when servicing the product. General

    instructionUnplug Ground/Earth

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-2

    [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

    KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network.Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. Such modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they illustrate the reason-ing behind this policy.

    SAFETY WARNINGS

    Prohibited Actions

    DANGER Using any cables or power cord not specified by KMBT.

    Using any fuse or thermostat not specified by KMBT. Safety will not be assured, leading to a risk of fire and injury.

    Disabling fuse functions or bridging fuse terminals with wire, metal clips, solder or similar object.

    Disabling relay functions (such as wedging paper between relay contacts).

    Disabling safety functions (interlocks, safety circuits, etc.). Safety will not be assured, leading to a risk of fire and injury.

    Making any modification to the product unless instructed by KMBT.

    Using parts not specified by KMBT.

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-3

    [2] POWER PLUG SELECTIONIn some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.

    Power Cord Set or Power Plug

    WARNING Use power supply cord set which meets the following

    criteria:- provided with a plug having configuration intended for

    the connection to wall outlet appropriate for the prod-ucts rated voltage and current, and

    - the plug has pin/terminal(s) for grounding, and- provided with three-conductor cable having enough cur-

    rent capacity, and- the cord set meets regulatory requirements for the area.Use of inadequate cord set leads to fire or electric shock.

    Attach power plug which meets the following criteria:- having configuration intended for the connection to wall

    outlet appropriate for the products rated voltage and current, and

    - the plug has pin/terminal(s) for grounding, and- meets regulatory requirements for the area.Use of inadequate cord set leads to the product connect-ing to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock.

    Conductors in the power cable must be connected to ter-minals of the plug according to the following order:Black or Brown:L (line)White or Light Blue:N (neutral)Green/Yellow:PE (earth)Wrong connection may cancel safeguards within the product, and results in fire or electric shock.

    kw

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-4

    [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICEKONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi-neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to maintain safety and reliability, the CE must perform regular safety checks.

    1. Power Supply

    Connection to Power Supply

    WARNING Check that mains voltage is as specified.

    Connection to wrong voltage supply may result in fire or electric shock.

    Connect power plug directly into wall outlet having same configuration as the plug.Use of an adapter leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock.If proper wall outlet is not available, advice the customer to contact qualified electrician for the installation.

    Plug the power cord into the dedicated wall outlet with a capacity greater than the maximum power consumption.If excessive current flows in the wall outlet, fire may result.

    If two or more power cords can be plugged into the wall outlet, the total load must not exceed the rating of the wall outlet.If excessive current flows in the wall outlet, fire may result.

    Make sure the power cord is plugged in the wall outlet securely.Contact problems may lead to increased resistance, overheating, and the risk of fire.

    Check whether the product is grounded properly.If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product.Connect power plug to grounded wall outlet.

    kw

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-5

    Power Plug and Cord

    WARNING When using the power cord set (inlet type) that came with

    this product, make sure the connector is securely inserted in the inlet of the product.When securing measure is provided, secure the cord with the fixture properly.If the power cord (inlet type) is not connected to the prod-uct securely, a contact problem may lead to increased resistance, overheating, and risk of fire.

    Check whether the power cord is not stepped on or pinched by a table and so on.Overheating may occur there, leading to a risk of fire.

    Check whether the power cord is damaged. Check whether the sheath is damaged.If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT. Using the damaged power cord may result in fire or electric shock.

    Do not bundle or tie the power cord. Overheating may occur there, leading to a risk of fire.

    Check whether dust is collected around the power plug and wall outlet.Using the power plug and wall outlet without removing dust may result in fire.

    Do not insert the power plug into the wall outlet with a wet hand.The risk of electric shock exists.

    When unplugging the power cord, grasp the plug, not the cable.The cable may be broken, leading to a risk of fire and electric shock.

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-6

    2. Installation Requirements

    Wiring

    WARNING Never use multi-plug adapters to plug multiple power cords

    in the same outlet.If used, the risk of fire exists.

    When an extension cord is required, use a specified one.Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.Do not use an extension cable reel with the cable taken up. Fire may result.

    Prohibited Installation Places

    WARNING Do not place the product near flammable materials or vola-

    tile materials that may catch fire.A risk of fire exists.

    Do not place the product in a place exposed to water such as rain.A risk of fire and electric shock exists.

    When not Using the Product for a long time

    WARNING When the product is not used over an extended period of

    time (holidays, etc.), switch it off and unplug the power cord.Dust collected around the power plug and outlet may cause fire.

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-7

    Ventilation

    CAUTION The product generates ozone gas during operation, but it

    will not be harmful to the human body.If a bad smell of ozone is present in the following cases, ventilate the room.

    a. When the product is used in a poorly ventilated roomb. When taking a lot of copiesc. When using multiple products at the same time

    Stability

    CAUTION Be sure to lock the caster stoppers.

    In the case of an earthquake and so on, the product may slide, leading to a injury.

    Inspection before Servicing

    CAUTION Before conducting an inspection, read all relevant docu-

    mentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed pro-cedure in safety clothes, using only the prescribed tools. Do not make any adjustment not described in the docu-mentation.If the prescribed procedure or tool is not used, the prod-uct may break and a risk of injury or fire exists.

    Before conducting an inspection, be sure to disconnect the power plugs from the product and options.When the power plug is inserted in the wall outlet, some units are still powered even if the POWER switch is turned OFF. A risk of electric shock exists.

    The area around the fixing unit is hot.You may get burnt.

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-8

    Do not leave the machine unattended during transporta-tion, installation, and inspection of the machine. If it is to be unavoidably left unattended, face protrusions toward the wall or take other necessary risk reducing action.The user may stumble over a protrusion of the machine or be caught by a cable, falling to the floor or being injured.

    Work Performed with the Product Powered On

    WARNING Take every care when making adjustments or performing

    an operation check with the product powered.If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.

    Take every care when servicing with the external cover detached.High-voltage exists around the drum unit. A risk of elec-tric shock exists.

    If it is absolutely necessary to service the machine with the door open or external covers removed, always be attentive to the motion of the internal parts.A normally protected part may cause unexpected haz-ards.

    Safety Checkpoints

    WARNING Check the exterior and frame for edges, burrs, and other

    damage.The user or CE may be injured.

    Whenever mounting an option on the machine, be atten-tive to the motion of the fellow worker of the joint work.The fellow worker may be injured with his or her finger or hand pinched between the machine and the option.

    Inspection before Servicing

    CAUTION

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-9

    When mounting an option on the machine, be careful about the clearance between the machine and the option.You may be injured with your finger or hand pinched between the machine and the option.

    When removing a part that secures a motor, gear, or other moving part, disassembling a unit, or reinstalling any of such parts and units, be careful about moving parts and use care not to drop any part or unit. During the service procedure, give sufficient support for any heavy unit.You may be injured by a falling part or unit.

    Check the external covers and frame for possible sharp edges, burrs, and damage.They can be a cause of injury during use or servicing.

    When accessing a hard-to-view or narrow spot, be careful about sharp edges and burrs of the frame and parts.They may injure your hands or fingers.

    Do not allow any metal parts such as clips, staples, and screws to fall into the product.They can short internal circuits and cause electric shock or fire.

    Check wiring for squeezing and any other damage. Current can leak, leading to a risk of electric shock or fire.

    Carefully remove all toner remnants and dust from electri-cal parts and electrode units such as a charging corona unit.Current can leak, leading to a risk of product trouble or fire.

    Check high-voltage cables and sheaths for any damage.Current can leak, leading to a risk of electric shock or fire.

    Check electrode units such as a charging corona unit for deterioration and sign of leakage.Current can leak, leading to a risk of trouble or fire.

    Safety Checkpoints

    WARNING

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-10

    Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.The laser light can enter your eye, leading to a risk of loss of eyesight.

    Do not remove the cover of the write unit. Do not supply power with the write unit shifted from the specified mount-ing position.The laser light can enter your eye, leading to a risk of loss of eyesight.

    When replacing a lithium battery, replace it with a new lith-ium battery specified in the Parts Guide Manual. Dispose of the used lithium battery using the method specified by local authority.Improper replacement can cause explosion.

    After replacing a part to which AC voltage is applied (e.g., optical lamp and fixing lamp), be sure to check the installa-tion state.A risk of fire exists.

    Check the interlock switch and actuator for loosening and check whether the interlock functions properly.If the interlock does not function, you may receive an electric shock or be injured when you insert your hand in the product (e.g., for clearing paper jam).

    Make sure the wiring cannot come into contact with sharp edges, burrs, or other pointed parts.Current can leak, leading to a risk of electric shock or fire.

    Make sure that all screws, components, wiring, connec-tors, etc. that were removed for safety check and mainte-nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.)A risk of product trouble, electric shock, and fire exists.

    Safety Checkpoints

    WARNING

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-11

    Handling of Consumables

    WARNING Toner and developer are not harmful substances, but care

    must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative.If the substances get in the eye, rinse with plenty of water immediately. When symptoms are noticeable, consult a physician.

    Never throw the used cartridge and toner into fire.You may be burned due to dust explosion.

    Handling of Service Materials

    CAUTION Unplug the power cord from the wall outlet.

    Drum cleaner (isopropyl alcohol) and roller cleaner (ace-tone-based) are highly flammable and must be handled with care. A risk of fire exists.

    Do not replace the cover or turn the product ON before any solvent remnants on the cleaned parts have fully evaporated.A risk of fire exists.

    Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off.A risk of fire exists.

    When using any solvent, ventilate the room well.Breathing large quantities of organic solvents can lead to discomfort.

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-12

    [4] Used Batteries PrecautionsALL Areas

    CAUTIONDanger of explosion if battery is incorrectly replaced.Replace only with the same or equivalent type recommended by the manufacturer.Dispose of used batteries according to the manufacturers instructions.

    GermanyVORSICHT!

    Explosionsgefahr bei unsachgemem Austausch der Batterie.Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ.Entsorgung gebrauchter Batterien nach Angaben des Herstellers.

    FranceATTENTION

    Il y a danger dexplosion sil y a remplacement incorrect de la batterie.Remplacer uniquement avec une batterie du mme type ou dun type quivalent recom-mand par le constructeur.Mettre au rebut les batteries usages conformment aux instructions du fabricant.

    DenmarkADVARSEL!

    Lithiumbatteri - Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type.Levr det brugte batteri tilbage til leverandren.

    Finland, SwedenVAROlTUS

    Paristo voi rjht, jos se on virheellisesti asennettu.Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hvit kytetty paristo valmistajan ohjeiden mukaisesti.

    VARNINGExplosionsfara vid felaktigt batteribyte.Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparat-tillverkaren.Kassera anvnt batteri enligt fabrikantens instruktion.

    NorwayADVARSEL

    Eksplosjonsfare ved feilaktig skifte av batteri.Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten.Brukte batterier kasseres i henhold til fabrikantens instruksjoner.

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-13

    [5] Laser Safety This is a digital machine certified as a Class 1 laser product. There is no possibility of

    danger from a laser, provided the machine is serviced according to the instruction in this manual.

    5.1 Internal Laser Radiation

    *at laser aperture of the Print Head Unit

    This product employs a Class 3B laser diode that emits an invisible laser beam. The laser diode and the scanning polygon mirror are incorporated in the print head unit.

    The print head unit is NOT A FIELD SERVICEABLE ITEM. Therefore, the print head unit should not be opened under any circumstances.

    semiconductor laserMaximum power of the laser diode 15 mW

    Maximum average radiation power (*) bizhub 423/363 17.3 Wbizhub 283/223 13.9 W

    Wavelength 770-800 nm

    A1UDP0C500DA

    Laser Aperture of the Print Head Unit

    Print Head Unit

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-14

    U.S.A., Canada(CDRH Regulation) This machine is certified as a Class 1 Laser product under Radiation Performance Stan-

    dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration of the U.S. Department of Health and Human Services (DHHS). This means that the device does not produce hazardous laser radiation.

    The label shown on page S-16 indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.

    .

    All Areas

    Denmark

    CAUTION Use of controls, adjustments or performance of procedures other than those

    specified in this manual may result in hazardous radiation exposure.

    semiconductor laserMaximum power of the laser diode 15 mW

    Wavelength 770-800 nm

    CAUTION Use of controls, adjustments or performance of procedures other than those

    specified in this manual may result in hazardous radiation exposure.

    semiconductor laserMaximum power of the laser diode 15 mW

    Wavelength 770-800 nm

    ADVARSEL Usynlig laserstrling ved bning, nr sikkerhedsafbrydere er ude af funktion.

    Undg udsttelse for strling. Klasse 1 laser produkt der opfylder IEC60825-1 sikkerheds kravene.

    halvlederlaserLaserdiodens hjeste styrke 15 mW

    blgelngden 770-800 nm

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-15

    Finland, Sweden

    Norway

    LUOKAN 1 LASERLAITEKLASS 1 LASER APPARAT

    VAROITUS! Laitteen kyttminen muulla kuin tss kyttohjeessa mainitulla tavalla saat-

    taa altistaa kyttjn turvallisuusluokan 1 ylittvlle nkymttmlle laser-steilylle.

    puolijohdelaserLaserdiodin suurin teho 15 mW

    aallonpituus 770-800 nm

    VARNING! Om apparaten anvnds p annat stt n i denna bruksanvisning specificerats,

    kan anvndaren utsttas fr osynlig laserstrlning, som verskrider grnsen fr laserklass 1.

    halvledarlaser Den maximala effekten fr laserdioden 15 mW

    vglngden 770-800 nm

    VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina nkymttomlle laser-

    steilylle. l katso steeseen.

    VARNING! Osynlig laserstrining nr denna del r ppnad och sprren r urkopplad.

    Betrakta ej strien.

    ADVERSEL Dersom apparatet brukes p annen mte enn spesifisert i denne bruksanvisn-

    ing, kan brukeren utsettes fr unsynlig laserstrlning, som overskrider grensen for laser klass 1.

    halvleder laserMaksimal effekt till laserdiode 15 mW

    blgelengde 770-800 nm

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-16

    5.2 Laser Safety Label A laser safety label is attached to the inside of the machine as shown below.

    5.3 Laser Caution Label A laser caution label is attached to the outside of the machine as shown below.

    *only for the U.S.A.

    A1UDP0E504DA

    A1UDP0C503DA

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-17

    5.4 PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT When laser protective goggles are to be used, select ones with a lens conforming to the

    above specifications. When a disassembly job needs to be performed in the laser beam path, such as when

    working around the printerhead and PC drum, be sure first to turn the printer OFF. If the job requires that the printer be left ON, take off your watch and ring and wear laser

    protective goggles. A highly reflective tool can be dangerous if it is brought into the laser beam path. Use

    utmost care when handling tools on the users premises.

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-18

    Caution labels shown are attached in some areas on/in the machine.When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock.

    WARNING INDICATIONS ON THE MACHINE

    A1UDP0E505DA

  • SAFETY AND IMPORTANT WARNING ITEMS

    S-19

    CAUTION:

    This area generates high voltage.Be careful not to touch here when the power is turned ON to avoid getting an electric shock.

    High voltage

    This area generates high voltage.Be careful not to touch here when the power is turned ON to avoid getting an electric shock.

    High voltage

    A1UDP0E507DA

    You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or soiled and therefore the caution cannot be read, contact our service office.

  • MEASURES TO TAKE IN CASE OF AN ACCIDENT

    S-20

    1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.

    2. If a report of a serious accident has been received from a customer, an on-site evalua-tion must be carried out quickly and KMBT must be notified.

    3. To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions issued by KMBT.

    4. For reports and measures concerning serious accidents, follow the regulations speci-fied by every distributor.

    MEASURES TO TAKE IN CASE OF AN ACCIDENT

  • C-1

    Composition of the service manualThis service manual consists of Theory of Operation section and Field Service section toexplain the main machine and its corresponding options.

    Theory of Operation section gives, as information for the CE to get a full understanding ofthe product, a rough outline of the object and role of each function, the relationshipbetween the electrical system and the mechanical system, and the timing of operation ofeach part.

    Field Service section gives, as information required by the CE at the site (or at the cus-tomers premise), a rough outline of the service schedule and its details, maintenancesteps, the object and role of each adjustment, error codes and supplementary information.

    The basic configuration of each section is as follows. However some options may not beapplied to the following configuration.

    OUTLINE: Explanation of system configuration, product specifications, unit configuration, and paper path

    COMPOSITION/OPERATION: Explanation of configuration of each unit, operating system, and control system

    OUTLINE: Explanation of system configuration, and product specifications

    MAINTENANCE: Explanation of service schedule, maintenance steps, ser-vice tools, removal/reinstallation methods of major parts,and firmware version up method etc.

    ADJUSTMENT/SETTING: Explanation of utility mode, service mode, and mechanicaladjustment etc.

    TROUBLESHOOTING: Explanation of lists of jam codes and error codes, andtheir countermeasures etc.

    APPENDIX: Parts layout drawings, connector layout drawings, timingchart, overall layout drawing are attached.

  • C-2

    Notation of the service manualA. Product nameIn this manual, each of the products is described as follows:

    B. Brand nameThe company names and product names mentioned in this manual are the brand name orthe registered trademark of each company.

    C. Feeding direction When the long side of the paper is parallel with the feeding direction, it is called short

    edge feeding. The feeding direction which is perpendicular to the short edge feeding iscalled the long edge feeding.

    Short edge feeding will be identified with [S (abbreviation for Short edge feeding)] on thepaper size. No specific notation is added for the long edge feeding. When the size has only the short edge feeding with no long edge feeding, [S] will not beadded to the paper size.

    (1) bizhub 423/363/283/223: Main body(2) Microsoft Windows NT 4.0: Windows NT 4.0 or Windows NT

    Microsoft Windows 2000: Windows 2000Microsoft Windows XP: Windows XPMicrosoft Windows Vista: Windows VistaMicrosoft Windows 7: Windows 7When the description is made in combination of the OSs mentioned above:

    Windows NT 4.0/2000Windows NT/2000/XP/Vista/7

    Paper size Feeding direction Notation

    A4Long edge feeding A4Short edge feeding A4S

    A3 Short edge feeding A3

  • SERVICE MANUAL

    2010.04Ver. 1.0

    FIELD SERVICE

  • Revision historyAfter publication of this service manual, the parts and mechanism may be subject to change forimprovement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine.

    When any change has been made to the descriptions in the service manual, a revised version will beissued with a revision mark added as required.

    Revision mark: To indicate clearly a specific section revised within text, is shown at the left margin of the

    corresponding revised section.The number inside represents the number of times the revision has been made.

    To indicate clearly a specific page that contains a revision or revisions, the page number appear-ing at the left or right bottom of the specific page is marked with .The number inside represents the number of times the revision has been made.

    NOTERevision marks shown in a page are restricted only to the latest ones with the old ones deleted.

    When a page revised in Ver. 2.0 has been changed in Ver. 3.0: The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted.

    When a page revised in Ver. 2.0 has not been changed in Ver. 3.0: The revision marks for Ver. 2.0 are left as they are.

    1

    1

    11

    2010/04 1.0 Issue of the first edition

    Date Service manual Ver. Revision mark Descriptions of revision

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    IX

    Field Service Ver. 1.0 Apr. 2010

    i

    CONTENTS

    bizhub 423/363/283/223 Main body

    OUTLINE1. SYSTEM CONFIGURATION................................................................................... 12. PRODUCT SPECIFICATIONS................................................................................ 3

    2.1 Type ...................................................................................................................... 32.2 Functions .............................................................................................................. 42.3 Paper .................................................................................................................... 62.4 Materials ............................................................................................................... 72.5 Print volume.......................................................................................................... 72.6 Machine specifications.......................................................................................... 82.7 Operating environment ......................................................................................... 82.8 Print functions....................................................................................................... 92.9 Scan functions .................................................................................................... 12

    MAINTENANCE3. PERIODICAL MIANTENANCE ITEMS ................................................................. 13

    3.1 Concept of periodical maintenance .................................................................... 133.1.1 Main body (bizhub 423) .............................................................................. 133.1.2 Main body (bizhub 363) .............................................................................. 143.1.3 Main body (bizhub 283) .............................................................................. 163.1.4 Main body (bizhub 223) .............................................................................. 183.1.5 DF-621 ........................................................................................................ 193.1.6 PC-109/PC-208/PC-409 ............................................................................. 203.1.7 JS-505......................................................................................................... 203.1.8 JS-603/FS-527/SD-509/PK-517.................................................................. 203.1.9 FS-529 ........................................................................................................ 21

    3.2 Periodical replacement parts list......................................................................... 223.2.1 Main body ................................................................................................... 223.2.2 Option ......................................................................................................... 24

    3.3 Periodical cleaning parts list ............................................................................... 253.3.1 Main body ................................................................................................... 253.3.2 Option ......................................................................................................... 25

    3.4 Concept of parts life............................................................................................ 263.4.1 Life value of consumables and parts........................................................... 263.4.2 Conditions for life specifications values....................................................... 27

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    4. PERIODICAL MAINTENANCE PROCEDURE ..................................................... 284.1 Housing section.................................................................................................. 28

    4.1.1 Replacing the ozone filter ........................................................................... 284.1.2 Replacing the toner filter (main body)......................................................... 29

    4.2 Photo conductor section..................................................................................... 304.2.1 Replacing the drum unit.............................................................................. 30

    4.3 Developing section ............................................................................................. 324.3.1 Replacing the toner filter (developing unit) ................................................. 324.3.2 Replacing the developing unit..................................................................... 334.3.3 Replacing the developer ............................................................................. 36

    4.4 Toner supply section........................................................................................... 404.4.1 Replacing the toner bottle........................................................................... 40

    4.5 Transfer section .................................................................................................. 424.5.1 Replacing the transfer roller unit ................................................................. 42

    4.6 Paper feed section.............................................................................................. 434.6.1 Replacing the manual bypass tray feed roller ............................................. 434.6.2 Replacing the manual bypass tray separation roller assy........................... 444.6.3 Replacing the tray 1 feed roller/tray 1 pick-up roller.................................... 464.6.4 Replacing the tray 1 separation roller ......................................................... 494.6.5 Replacing the tray 2 feed roller/tray 2 pick-up roller.................................... 514.6.6 Replacing the tray 2 separation roller ......................................................... 51

    4.7 Registration section............................................................................................ 524.7.1 Replacing the timing roller bearings/timing roller gear1, 2.......................... 524.7.2 Replacing the paper dust remover.............................................................. 544.7.3 Cleaning of the timing roller ........................................................................ 54

    4.8 Fusing section .................................................................................................... 554.8.1 Replacing the fusing unit ............................................................................ 55

    4.9 Duplex section .................................................................................................... 574.9.1 Cleaning of the duplex transport rollers ...................................................... 57

    5. OTHER MAINTENANCE ITEMS .......................................................................... 585.1 Disassembly/adjustment prohibited items .......................................................... 58

    5.1.1 CCD unit ..................................................................................................... 595.1.2 PH unit ........................................................................................................ 595.1.3 Fusing unit .................................................................................................. 59

    5.2 Notes when transporting the machine................................................................ 605.2.1 Protective materials .................................................................................... 60

    5.3 Disassembly/reassembly parts list ..................................................................... 615.4 Cleaning parts list............................................................................................... 63

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    5.5 Disassembly/reassembly procedure................................................................... 645.5.1 Front door.................................................................................................... 645.5.2 Left cover .................................................................................................... 645.5.3 Exit tray ....................................................................................................... 645.5.4 Rear right cover........................................................................................... 655.5.5 Upper right cover......................................................................................... 655.5.6 Rear cover/1................................................................................................ 665.5.7 Rear cover/2................................................................................................ 665.5.8 Lower rear cover ......................................................................................... 665.5.9 Scanner rear cover...................................................................................... 675.5.10 Scanner right cover ..................................................................................... 685.5.11 Scanner right front cover............................................................................. 685.5.12 USB interface cover .................................................................................... 695.5.13 Scanner left front cover ............................................................................... 695.5.14 Scanner upper front cover........................................................................... 695.5.15 Scanner left cover ....................................................................................... 705.5.16 Scanner upper rear cover ........................................................................... 705.5.17 Scanner front cover..................................................................................... 715.5.18 Slit glass cover ............................................................................................ 725.5.19 Original glass .............................................................................................. 725.5.20 Control panel assy ...................................................................................... 735.5.21 Tray 1 .......................................................................................................... 735.5.22 Tray 2 .......................................................................................................... 745.5.23 Front cover .................................................................................................. 745.5.24 Imaging unit ................................................................................................ 765.5.25 Tray 1 paper feed unit.................................................................................. 775.5.26 Tray 2 paper feed unit.................................................................................. 785.5.27 PH unit ........................................................................................................ 795.5.28 CCD board unit ........................................................................................... 825.5.29 Exposure unit .............................................................................................. 845.5.30 Toner hopper unit ........................................................................................ 855.5.31 Regist unit ................................................................................................... 865.5.32 Switchback unit ........................................................................................... 875.5.33 Manual bypass tray unit .............................................................................. 885.5.34 Conveyance unit.......................................................................................... 895.5.35 Hopper drive unit......................................................................................... 905.5.36 MFP board box............................................................................................ 92

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    5.5.37 Main drive unit ............................................................................................ 945.5.38 Hard disk drive............................................................................................ 965.5.39 Scanner relay board (REYB/SCAN) ........................................................... 975.5.40 Inverter board (INVB).................................................................................. 985.5.41 Machine condition monitor board (MCMB) ................................................. 995.5.42 Printer control board (PRCB)...................................................................... 995.5.43 DC power supply (DCPU)......................................................................... 1015.5.44 MFP board (MFPB)................................................................................... 1025.5.45 High voltage unit (HV)............................................................................... 1055.5.46 SODIMM (DIMM) ...................................................................................... 1065.5.47 NVRAM board (NRB)................................................................................ 1065.5.48 Paper feed tray 1 paper FD sensor board (PSDB/1) ................................ 1075.5.49 Paper feed tray 2 paper FD sensor board (PSDB/2) ................................ 1085.5.50 Paper feed tray 1 LED board, Paper feed tray 2 LED board (LEDB1, LEDB2)

    .................................................................................................................. 1105.5.51 Scanner motor (M201).............................................................................. 1105.5.52 Duplex transport motor (M92)................................................................... 1125.5.53 Transport motor (M1) ................................................................................ 1135.5.54 PC motor (M2) .......................................................................................... 1145.5.55 Toner bottle motor (M3) ............................................................................ 1145.5.56 Toner supply motor (M4)........................................................................... 1155.5.57 Switchback motor (M91) ........................................................................... 1155.5.58 Tray 1 lift-up motor (M11).......................................................................... 1165.5.59 Tray 2 lift-up motor (M21).......................................................................... 1165.5.60 Power supply cooling fan motor (FM1) ..................................................... 1175.5.61 Cooling fan motor (FM2)........................................................................... 1185.5.62 Fusing unit cooling fan motor (FM3) ......................................................... 1195.5.63 Toner suction fan motor (FM4).................................................................. 1205.5.64 MFP board cooling fan motor (FM5)......................................................... 1215.5.65 Tray 1 paper feed clutch (CL11)................................................................ 1225.5.66 Tray 2 paper feed clutch (CL21)................................................................ 1235.5.67 Tray 2 vertical transport clutch (CL22) ...................................................... 1245.5.68 Manual paper feed clutch (CL81).............................................................. 1255.5.69 Registration clutch (CL1) .......................................................................... 1265.5.70 Manual pick-up solenoid (SD81)............................................................... 1265.5.71 Temperature/humidity sensor (TEM/HUM) ............................................... 1275.5.72 Scanner drive cable .................................................................................. 128

    5.6 Cleaning procedure .......................................................................................... 134

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    5.6.1 Tray 1 feed roller, tray 1 pick-up roller, tray 1 separation roller .................. 1345.6.2 Tray 2 feed roller, tray 2 pick-up roller, tray 2 separation roller .................. 1355.6.3 Tray 2 transport roller ................................................................................ 1365.6.4 Manual bypass tray feed roller .................................................................. 1365.6.5 Manual bypass tray separation roller ........................................................ 1365.6.6 Original glass ............................................................................................ 1375.6.7 Scanner rails ............................................................................................. 1375.6.8 Mirrors (1st/2nd/3rd) ................................................................................. 1375.6.9 Lens .......................................................................................................... 1385.6.10 CCD sensor .............................................................................................. 139

    6. SERVICE TOOL.................................................................................................. 1406.1 Service material list .......................................................................................... 140

    7. FIRMWARE REWRITING ................................................................................... 1417.1 Outline .............................................................................................................. 1417.2 USB memory .................................................................................................... 141

    7.2.1 Preparation ............................................................................................... 1417.2.2 Procedure ................................................................................................. 1417.2.3 Action when data transfer fails .................................................................. 144

    7.3 Updating the firmware with the Internet ISW.................................................... 1457.3.1 Outline....................................................................................................... 1457.3.2 Service environment ................................................................................. 1457.3.3 Preparations for firmware rewriting ........................................................... 1457.3.4 Firmware rewriting from the control panel................................................. 1487.3.5 Firmware rewriting from the CS Remote Care.......................................... 1507.3.6 Error code list for the Internet ISW............................................................ 151

    8. COMMERCIALLY AVAILABLE PARTS................................................................ 1548.1 Installing the key counter .................................................................................. 154

    8.1.1 Configuration............................................................................................. 1548.1.2 Procedure ................................................................................................. 154

    8.2 Installing the original size detection sensor/2 (PS205) ..................................... 1578.2.1 Procedure ................................................................................................. 157

    ADJUSTMENT/SETTING9. HOW TO USE THE ADJUSTMENT/SETTING SECTION .................................. 15910. UTILITY............................................................................................................... 160

    10.1 List of utility mode............................................................................................. 16010.2 Starting/Exiting ................................................................................................. 173

    10.2.1 Starting procedure .................................................................................... 173

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    10.2.2 Exiting procedure...................................................................................... 17310.3 Touch Panel Adjustment................................................................................... 17410.4 One-Touch User Box Registration .................................................................... 175

    10.4.1 Create One-Touch destination-Address Book (Public)/(Personal) ............ 17510.4.2 Create One-Touch destination-Group....................................................... 17610.4.3 Create One-Touch destination-E-mail Settings......................................... 17710.4.4 Create User Box ....................................................................................... 17710.4.5 Create User Box-Public/Personal User Box.............................................. 17710.4.6 Create User Box-Confidential RX User Box ............................................. 17810.4.7 Create User Box-Bulletin Board User Box ................................................ 17810.4.8 Create User Box-Relay User Box ............................................................. 17810.4.9 Limiting Access to Destinations ................................................................ 17910.4.10 Limiting Access to Destinations-Apply Levels/Groups to Destinations ..... 179

    10.5 User Settings.................................................................................................... 18010.5.1 System Settings-Language Selection....................................................... 18010.5.2 System Settings-Measurement Unit Settings ........................................... 18010.5.3 System Settings-Paper Tray Settings........................................................ 18010.5.4 System Settings-Auto Color Level Adjust. ................................................ 18110.5.5 System Settings-Power Save Settings...................................................... 18110.5.6 System Settings-Output Settings.............................................................. 18210.5.7 System Settings-AE Level Adjustment ..................................................... 18310.5.8 System Settings-Auto Paper Select for Small Original ............................. 18310.5.9 System Settings-Blank Page Print Settings.............................................. 18310.5.10 System Settings-Page Number Print Position .......................................... 18410.5.11 System Settings-Select Keyboard ............................................................ 18410.5.12 Custom Display Settings-Copier Settings................................................. 18510.5.13 Custom Display Settings-Scan/Fax Settings ............................................ 18610.5.14 Custom Display Settings-User Box Settings............................................. 18710.5.15 Custom Display Settings-Copy Screen..................................................... 18810.5.16 Custom Display Settings-Fax Active Screen............................................. 18810.5.17 Custom Display Settings-Color Selection Settings ................................... 18810.5.18 Custom Display Settings-Left Panel Display Default ................................ 18910.5.19 Custom Display Settings-Search Option Settings..................................... 18910.5.20 Copier Settings-Auto Booklet ON when Fold & Staple ............................. 18910.5.21 Copier Settings-Auto Zoom for Combine/Booklet ..................................... 18910.5.22 Copier Settings-Auto Sort/Group Selection .............................................. 19010.5.23 Copier Settings-Default Copy Settings ..................................................... 19010.5.24 Copier Settings-Default Enlarge Display Settings..................................... 191

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    10.5.25 Copier Settings-When AMS Direction is Incorrect .................................... 19110.5.26 Copier Settings-Separate Scan Output Method........................................ 19110.5.27 Copier Settings-Enlargement Rotation ..................................................... 19210.5.28 Copier Settings-Auto Zoom (Platen) ......................................................... 19210.5.29 Copier Settings-Auto Zoom (ADF) ............................................................ 19210.5.30 Copier Settings-Specify Default Tray when APS Off ................................. 19210.5.31 Copier Settings-Select Tray for Insert Sheet ............................................. 19310.5.32 Copier Settings-Half-Fold Specification .................................................... 19310.5.33 Copier Settings-Print Jobs During Copy Operation................................... 19310.5.34 Copier Settings-Automatic Image Rotation ............................................... 19310.5.35 Copier Settings-Finishing Program ........................................................... 19410.5.36 Copier Settings-Card Shot Settings .......................................................... 19410.5.37 Scan/Fax Settings-JPEG Compression Level ........................................... 19510.5.38 Scan/Fax Settings-Black Compression Level............................................ 19510.5.39 Scan/Fax Settings-TWAIN Lock Time....................................................... 19510.5.40 Scan/Fax Settings-Default Scan/Fax Settings........................................... 19510.5.41 Scan/Fax Settings-Default Enlarge Display Settings ................................ 19610.5.42 Scan/Fax Settings-Compact PDF/XPS Compression Level ..................... 19610.5.43 Scan/Fax Settings-Color TIFF Type .......................................................... 19710.5.44 Scan/Fax Settings-OCR Operation Setting............................................... 19710.5.45 Scan/Fax Settings-Graphic Outlining ........................................................ 19710.5.46 Printer Settings-Basic Settings ................................................................. 19710.5.47 Printer Settings-Paper Setting................................................................... 19910.5.48 Printer Settings-PCL Settings ................................................................... 20110.5.49 Printer Settings-PS Setting ....................................................................... 20210.5.50 Printer Settings-XPS Settings ................................................................... 20210.5.51 Printer Settings-Print Reports ................................................................... 20310.5.52 Printer Settings-TIFF Image Paper Setting ............................................... 20310.5.53 Change Password ..................................................................................... 20410.5.54 Change E-mail Address ............................................................................ 20410.5.55 Change Icon.............................................................................................. 20410.5.56 Register Authentication Settings ............................................................... 20510.5.57 Registered Application Setting-Default Application Selection ................... 20510.5.58 Cellular Phone/PDA Setting-Link File Error Notification............................ 20510.5.59 Cellular Phone/PDA Setting-Proxy Server Use......................................... 20510.5.60 Cellular Phone/PDA Setting-Print Settings ............................................... 205

    10.6 Administrator Settings....................................................................................... 206

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    10.6.1 System Settings-Power Save Settings...................................................... 20610.6.2 System Settings-Output Settings.............................................................. 20710.6.3 System Settings-Date/Time Settings ........................................................ 20810.6.4 System Settings-Daylight Saving Time..................................................... 20810.6.5 System Settings-Weekly Timer Settings................................................... 20910.6.6 System Settings-Restrict User Access ..................................................... 21010.6.7 System Settings-Expert Adjustment ......................................................... 21210.6.8 System Settings-List/Counter ................................................................... 23710.6.9 System Settings-Reset Settings ............................................................... 23910.6.10 System Settings-User Box Settings.......................................................... 24010.6.11 System Settings-Standard Size Setting.................................................... 24310.6.12 System Settings-Stamp Settings .............................................................. 24310.6.13 System Settings-Blank Page Print Settings.............................................. 24410.6.14 System Settings-Application Key Settings ................................................ 24410.6.15 System Settings-Skip Job Operation Settings .......................................... 24410.6.16 System Settings-Default Bypass Paper Type Setting ............................... 24410.6.17 System Settings-Page Number Print Position .......................................... 24510.6.18 System Settings-Advanced Preview Setting............................................. 24510.6.19 Administrator/Machine Settings-Administrator Registration...................... 24510.6.20 Administrator/Machine Settings-Input Machine Address .......................... 24510.6.21 One-Touch/User Box Registration-Create One-Touch Destination........... 24610.6.22 One-Touch/User Box Registration-Create User Box................................. 24810.6.23 One-Touch/User Box Registration-One-Touch/User Box Registration List 24910.6.24 One-Touch/User Box Registration-Maximum Number of User Boxes ...... 25010.6.25 User Authentication/Account Track-General Settings ............................... 25010.6.26 User Authentication/Account Track-User Authentication Setting .............. 25310.6.27 User Authentication/Account Track-Account Track Setting ....................... 25510.6.28 User Authentication/Account Track-Print without Authentication .............. 25510.6.29 User Authentication/Account Track-Print Counter List .............................. 25610.6.30 User Authentication/Account Track-External Server Settings ................... 25610.6.31 User Authentication/Account Track-Limiting Access to Destinations ........ 25610.6.32 User Authentication/Account Track-Authentication Device Settings ......... 25710.6.33 User Authentication/Account Track-Auth/Acct Track Common Setting ..... 25810.6.34 User Authentication/Account Track-Scan to Home Settings ..................... 25810.6.35 User Authentication/Account Track-Scan to Authorized Folder Settings .. 25810.6.36 Network Settings-TCP/IP Settings............................................................ 25810.6.37 Network Setting-NetWare Settings ........................................................... 264

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    10.6.38 Network Settings-http Server Settings ...................................................... 26710.6.39 Network Settings-FTP Settings................................................................. 26910.6.40 Network Settings-SMB Setting.................................................................. 27010.6.41 Network Settings-LDAP Settings .............................................................. 27210.6.42 Network Settings-E-mail Settings ............................................................. 27710.6.43 Network Settings-SNMP Setting ............................................................... 28410.6.44 Network Settings-AppleTalk Settings ........................................................ 28810.6.45 Network Settings-Bonjour Setting ............................................................. 28810.6.46 Network Settings-TCP Socket Settings..................................................... 28910.6.47 Network Settings-Network Fax Setting ..................................................... 29010.6.48 Network Settings-WebDAV Settings ......................................................... 29110.6.49 Network Settings-Web Service Settings ................................................... 29310.6.50 Network Settings-SSDP Settings.............................................................. 29610.6.51 Network Settings-Detail Settings .............................................................. 29610.6.52 Network Settings-IEEE802.1X Authentication Settings ............................ 30110.6.53 Network Settings-Web Browser Setting .................................................... 30110.6.54 Network Settings-Bluetooth Setting .......................................................... 30210.6.55 Copier Settings-Auto Zoom (Platen) ......................................................... 30210.6.56 Copier Settings-Auto Zoom (ADF) ............................................................ 30210.6.57 Copier Settings-Specify Default Tray when APS OFF............................... 30210.6.58 Copier Settings-Select Tray for Insert Sheet ............................................. 30210.6.59 Copier Settings-Print Jobs During Copy Operation................................... 30310.6.60 Copier Settings-Automatic Image Rotation ............................................... 30310.6.61 Copier Settings-Card Shot Settings .......................................................... 30310.6.62 Printer Settings-USB Timeout................................................................... 30410.6.63 Printer Settings-Network Timeout ............................................................. 30410.6.64 Printer Settings-Print XPS Errors.............................................................. 30410.6.65 Printer Settings-PSWC Direct Print........................................................... 30410.6.66 Printer Settings-Assign Account to Acquire Device Info ........................... 30510.6.67 Fax Settings .............................................................................................. 30510.6.68 Fax Settings-Header Information .............................................................. 30510.6.69 Fax Settings-Header/Footer Position ........................................................ 30510.6.70 Fax Settings-Line Parameter Setting ........................................................ 30610.6.71 Fax Settings-TX/RX Settings .................................................................... 30810.6.72 Fax Settings-Function Settings ................................................................. 31110.6.73 Fax Settings-PBX Connection Setting ...................................................... 31510.6.74 Fax Settings-Report Settings .................................................................... 315

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    10.6.75 Fax Settings-Job Settings List .................................................................. 31910.6.76 Fax Settings-Multi Line Settings ............................................................... 31910.6.77 Fax Settings-Network Fax Settings........................................................... 32110.6.78 Fax Print Quality Settings ........................................................................ 32310.6.79 System Connection-OpenAPI Settings..................................................... 32410.6.80 System Connection-Call Remote Center.................................................. 32510.6.81 System Connection-Automatic Prefix/Suffix Setting ................................. 32510.6.82 System Connection-Printer Information.................................................... 32510.6.83 System Connection-Cellular Phone/PDA Setting ..................................... 32610.6.84 Security Settings-Administrator Password................................................ 32610.6.85 Security Settings-User Box Admin. Setting .............................................. 32710.6.86 Security Settings-Administrator Security Levels ....................................... 32710.6.87 Security Settings-Security Details ............................................................ 32810.6.88 Security Settings-Enhanced Security Mode ............................................. 33410.6.89 Security Settings-HDD Settings/SSD Settings ......................................... 33610.6.90 Security Settings-Function Management Setting...................................... 34110.6.91 Security Settings-Stamp Settings ............................................................. 34210.6.92 Security Settings-Image Log Transfer Settings......................................... 34310.6.93 Security Settings-Driver Password Encryption Setting ............................. 34310.6.94 License Settings-Get Request Code ........................................................ 34410.6.95 License Settings-Install License ............................................................... 34410.6.96 License Settings-List of Enabled Functions.............................................. 34410.6.97 OpenAPI Authentication Management-Restriction Code Setting ............. 345

    10.7 My Panel Settings............................................................................................. 34510.8 Device Information............................................................................................ 34510.9 Meter Count...................................................................................................... 346

    10.9.1 Counter details.......................................................................................... 34611. ADJUSTMENT ITEM LIST.................................................................................. 34812. SERVICE MODE................................................................................................. 350

    12.1 List of service mode ......................................................................................... 35012.2 Starting/Exiting ................................................................................................. 355

    12.2.1 Starting procedure .................................................................................... 35512.3 Date/Time Input mode...................................................................................... 35612.4 Machine............................................................................................................ 357

    12.4.1 Fusing Temperature.................................................................................. 35712.4.2 Org. Size Detecting Sensor Adj. ............................................................... 35812.4.3 Printer Area-Leading Edge Adjustment .................................................... 35912.4.4 Printer Area-Printer Image Centering Side 1............................................ 360

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    12.4.5 Printer Area-Leading Edge Adj. Side 2 (Duplex)....................................... 36112.4.6 Printer Area-Prt. Image Center. Side 2 (Dup) ........................................... 36212.4.7 Printer Area-Paper Feed Direction Adj...................................................... 36312.4.8 Tray Printing Position: Tip.......................................................................... 36412.4.9 Scan Area ................................................................................................. 36512.4.10 Scan Area-Image Position: Leading Edge ................................................ 36612.4.11 Scan Area-Scanner Image Centering ....................................................... 36712.4.12 Scan Area-Main Scan Zoom Adj............................................................... 36812.4.13 Scan Area-Sub Scan Zoom Adj. ............................................................... 36912.4.14 Printer Reg. Loop Adj................................................................................ 37012.4.15 Manual Bypass Tray Width Adj ................................................................. 37012.4.16 Lead Edge Erase Adjustment ................................................................... 37112.4.17 ADF Scan Glass Contamination ............................................................... 37112.4.18 Non-Image Area Erase Check .................................................................. 37212.4.19 Cooling Fan Stop Delay ............................................................................ 37212.4.20 Fusing Productivity Choice ....................................................................... 37212.4.21 Print Interval Extension ............................................................................. 373

    12.5 Firmware Version.............................................................................................. 37312.6 Imaging Process Adjustment ............................................................................ 374

    12.6.1 Gradation Adjust ....................................................................................... 37412.6.2 Max Image Density Adj ............................................................................. 37612.6.3 TCR Level Setting ..................................................................................... 37612.6.4 Image Background Adj.............................................................................. 37712.6.5 Transfer Voltage Fine Adj .......................................................................... 37712.6.6 TCR Sensor Adjust ................................................................................... 37812.6.7 Paper Separation Adjustment - Paper separation adjustment .................. 37812.6.8 Paper Separation Adjustment - Paper Separation Voltage Adjust ............ 37912.6.9 Manual Toner Add..................................................................................... 37912.6.10 Dot Enhancement ..................................................................................... 379

    12.7 CS Remote Care .............................................................................................. 38012.7.1 Outlines..................................................................................................... 38012.7.2 Setting up the CS Remote Care ............................................................... 38012.7.3 Software SW setting for CS Remote Care ................................................ 38512.7.4 Setup confirmation .................................................................................... 39412.7.5 Calling the maintenance ........................................................................... 39412.7.6 Calling the center from the administrator .................................................. 39512.7.7 Checking the transmission log .................................................................. 39512.7.8 Detail on settings ...................................................................................... 395

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    12.7.9 List of the CS Remote Care error code .................................................... 40412.7.10 Troubleshooting for CS Remote Care ....................................................... 41112.7.11 CS Remote Care Operation under Enhanced Security Mode .................. 411

    12.8 System 1 .......................................................................................................... 41212.8.1 Marketing Area ......................................................................................... 41212.8.2 Tel/Fax Number......................................................................................... 41312.8.3 Serial Number........................................................................................... 41312.8.4 Sleep ON/OFF Choice Setting.................................................................. 41412.8.5 Foolscap Size Setting ............................................................................... 41412.8.6 Original Size Detection ............................................................................. 41412.8.7 Install Date................................................................................................ 41512.8.8 Initialization-Clear All Data........................................................................ 41512.8.9 Initialization-Clear Individual Data ............................................................ 41612.8.10 Initialization-System Error Clear ............................................................... 41712.8.11 Problem Unit Isolation Set. ....................................................................... 41812.8.12 Machine State LED Setting....................................................................... 419

    12.9 System 2 .......................................................................................................... 42012.9.1 HDD.......................................................................................................... 42012.9.2 Image Controller Setting ........................................................................... 42112.9.3 Option Board Status ................................................................................. 42112.9.4 Consumable Life Reminder ...................................................................... 42212.9.5 Unit Change.............................................................................................. 42212.9.6 Software Switch Setting............................................................................ 42312.9.7 Software Switch Setting-Setting items in the software switch setting ....... 42312.9.8 CDD Calibration........................................................................................ 42312.9.9 LCT Paper Size Setting ............................................................................ 42412.9.10 Line Mag Setting....................................................................................... 42412.9.11 Data Capture ............................................................................................ 42412.9.12 ADF Scan Glass Contamin. Set.-ADF Scan Glass Contamin. Sensitivity 42712.9.13 ADF Scan Glass Contamin. Set.-ADF Scan Glass Contamin. Warn/Level

    .................................................................................................................. 42712.9.14 ADF Scan Glass Contamin. Set.-ADF Scan Glass Contamin. During Scan

    .................................................................................................................. 42812.9.15 Stamp ....................................................................................................... 42812.9.16 Network Fax Settings................................................................................ 42812.9.17 User Paper Settings.................................................................................. 42912.9.18 Coverage Rate Screen ............................................................................. 43012.9.19 JAM Code Display Setting ........................................................................ 430

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    12.9.20 BootUp Screen.......................................................................................... 43012.9.21 Install Data ................................................................................................ 43212.9.22 Bluetooth Settings..................................................................................... 43212.9.23 Auto Drum Dry .......................................................................................... 432

    12.10 Counter ............................................................................................................. 43312.10.1 Common procedure .................................................................................. 43312.10.2 Life ............................................................................................................ 43312.10.3 Service Call Counter ................................................................................. 43412.10.4 Section Service Call.................................................................................. 43412.10.5 Warning..................................................................................................... 43412.10.6 Maintenance ............................................................................................. 43512.10.7 Service Total ............................................................................................. 43512.10.8 Counter of Each Mode .............................................................................. 43612.10.9 Service Call History (Data) ....................................................................... 43612.10.10 ADF Paper Pages ..................................................................................... 43612.10.11 Paper Jam History..................................................................................... 43612.10.12 Fax Connection Error ................................................................................ 43612.10.13 ADF Scan Glass Contamin. Counter ........................................................ 43712.10.14 Jam ........................................................................................................... 43712.10.15 Section JAM.............................................................................................. 437

    12.11 List Output ........................................................................................................ 43812.11.1 Batch List CSV Output .............................................................................. 43812.11.2 Machine Management List ........................................................................ 43812.11.3 Adjustment List ......................................................................................... 43912.11.4 Parameter List............................