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www.Facebook.com/HenryScheinDentalMetroNYNJ
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COME JOIN US for a full day of seminars and meet our vendor partners.
See the latest in dental technologies and the newest product offerings and have
one-on-one discussions with over 50 dental manufacturers in our convention-style
ballroom.
8:00AM - Doctor registration opens
8:00AM - 10:00AM Continental breakfast in the Concourse
11:30AM - 2:00PM Buffet Lunch in the Grand Ballroom
10:00AM - 4:00PM Vendor Exhibit Hall open
CE Credits will be issued and mailed to your office after you have signed in and
attended a seminar.
The Total Health and Wellness Practice Saving Lives One Mouth at a time “If you believe It you can achieve it” - Henry Schein
Christine Taxin
Dentists know the connection between oral health and overall health. Dental
practices can, and should, help protect patients from dangerous medical
conditions. This can increase patient treatment acceptance, generate quality
referrals from physicians, and add a sizeable amount of new production to
the practice’s schedule every month. Behaving more like a “Wellness
Center” not only changes your relationship with your patients, but your
practice can now bill to medical insurance – just like oral surgeons have
done for decades! Practitioners find it rewarding both emotionally and
financially to work with patients to address Perio disease, Sleep Apnea,
TMD and other conditions.
Course Objectives:
Overview of new treatments and diagnostic tools
Teach participants how to optimize clinical results through treatment
design by adding technology such as laser, Oral DNA, Carries Risk assessment, scan films and your Henry Schein Wellness Package
Understand diagnosis and use of skills to increase insurance payments
With over 20 years experience as a consultant, Christine Taxin’s passion is improving
practice performance and increasing profitability through communication, team training, and
goal setting. Her clients and workshop attendees benefit from her expertise in administration,
internal and external marketing, financial planning and insurance billing.
Foundations of Dental Office Management
Teresa Duncan
This new course is designed for doctors or managers with less than five years
of management experience or for those desiring a refresher course on the
basics of dental office management. Experienced dentists know clinical
excellence alone does not spell success – managerial talent and leadership is
needed as well.
Discussions will focus on situations that most managers encounter in their new
roles. From hiring and firing to managing your practice’s revenue cycle – we’ll
review basic systems that you will need to have in place.
Topics will include:
Structuring and managing an effective team
Managing your practice for financial success
Tips on insurance management and marketing
Leadership and attitude as a manager
With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office
Manager Training and Revenue Growth and Protection. She is a Fellow and Educator for the Association
of Dental Implant Auxiliaries and the American Association of Dental Office Managers. Her memberships
include the American Academy of Dental Consultants, Association of Certified Fraud Examiners and the
Academy of Dental Management Consultants. She is the host of AADOM’s popular Virtual Study Club.
Teresa received her Master’s Degree in Healthcare Management.
Take Control of Your Hard-Earned Accounts
Receivables with MaxCollect
Mike Whelan
Mike Whelan has over 35 + years of experience in the dental industry. His years
of professional experience include; customer service, office design, marketing,
sales, consulting and executive management. Mike worked for Henry Schein
Financial Service as an Regional Manager from 2001-2006, consulting dental
practices in new practice set up, practice acquisition and new equipment purchases.
Mike worked closely with Henry Schein from 2006-2009 as the Vice President of
private label finance program offered through Citi Bank. In 2010 Mike started his
own company AR Practice Consulting, LLC in an effort to help doctors improve
their office accounts receivable collections efforts without jeopardizing the
relationship of the practice patients.
Course outline:
Why practices struggle with collecting patient payments on time
How to set up an internal system to better collect all patient
payments
What to do if a patient does not pay the bill
How to introduce a new “Financial Disclosure”
Reporting to assist on monitoring your aging Accounts Receivable
Why MaxCollect vs. Collections Companies
A portion of the proceeds will be donated in the loving memory of
Mitch Cutler to the Dana-Farber Cancer Institute
The Dentrix Chartless Office
Jen Melton
The biggest challenge in going paperless for many practices is the
switch from paper charts and notes to a completely digital patient
chart. According to a Clinician’s Report survey on leading dental
software vendors, Dentrix has the highest percentage of customers
using electronic charting and treatment planning. Learn how to
optimize your Dentrix Software with simple day-to-day tasks.
Course Objectives
Equipment & Technology Needed for a successful Implementation
Laying the Foundation
Functions & Customizations in Dentrix to be Implemented
Realistic time line to become a fully digital office
Jennifer Melton has been in the dental field for over 21 years and her passion about the dental
industry is still going strong! She has an extensive background in management in addition to
being a Dentrix and Easy Dental Certified Trainer. Jennifer was recently recognized as Dentrix
Trainer of the Year. Her in depth knowledge of the software gives her the ability to assess a
practice and create a customized plan assisting offices to improve productivity/profitability,
implement systems to empower the entire team, transition successfully going chartless and
finding solutions/strategies that are relevant in today’s economy.
TO REGISTER Email: [email protected]
Phone: 800.686.4200 Ext. 3608
Online: http://bit.ly/MC7L8i Registration fees are $159 for Doctor, $89 for Auxiliary
Fee includes breakfast, lunch, CE seminars, and vendor
fair!
Must register by October 12, 2012.
Henry Schein Dental is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist
dental professionals in identifying quality providers of continuing education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit
hours by boards of dentistry.
9:00 am - 11:00 am 1:00 pm - 3:00 pm
11:30 am - 1:30 pm
12:30 pm - 2:30 pm
Tongue Tied: A Story NOT Silenced by Oral Cancer
Eva Grayzel
Thirteen years ago, she planned her funeral. At age 33, Eva
Grayzel, a nationally recognized interactive performance
artist, was diagnosed with late-stage oral cancer and told she
had a 15 percent chance of survival. A non-smoker, she was
bounced among dental professionals while the ulcer on her
tongue grew more prominent and painful. You will laugh, cry,
and broaden your understanding of life’s possibilities as Eva
shares riveting details about her delayed diagnosis and how
she found the strength to persevere through the devastating
effects of radical surgery and radiation. Turning adversity into
opportunity, Eva illuminates how survivorship initiated her
work as an activist and advocate for early detection. Eva’s
eloquent and engaging speaking style transports dental professionals into the patient’s
experience of oral cancer. You don’t just hear a story, you experience it.
Course Objectives
Save lives through early detection
Transform your approach to patient care
Integrate thorough screenings with patient education
Motivate passion and purpose in your work
Eva’s career as a Master Storyteller and performance artist
provides her the skills to communicate her experience as a survivor in a unique and
powerful way. Her passion to save lives by publicly telling her intimate and dramatic
story took off after her experience as a featured speaker at the 2003 ADA Annual
Session. Eva speaks worldwide at dental meetings, healthcare association conferences
and cancer centers.
A champion for early detection, Eva founded an oral cancer awareness campaign,
Six-Step Screening™, for which she was recognized by the American Academy of Oral
Medicine and given honorary membership.
Eva celebrated her 10 year cancer-free anniversary by authoring ‘You Are Not Alone:
Families Touched By Cancer,’ the first book in the Talk4Hope series.
The Million Dollar PPO Dr. Matthew Krieger
This seminar will provide
information on how to improve
efficiency and productivity in order to allow
for improved profitability in a PPO or Fee for
Service practice. It will also provide a multitude of
practice management, marketing and leadership tips.
Course Objectives
Some key points:
What is a PPO and what are you agreeing to
when you sign a contract.
5 pieces of technology that you can’t afford not to have.
Tips for building the right team.
The statement free practice
How to dramatically reduce no shows and cancellations
Same day dentistry vs. single visit dentistry
The truth about Pre-D’s
How to reduce insurance denials and speed up claim payment
Fee for service dentistry has long been considered the gold standard in private
practice. Dentists still boast about “not” taking insurance or “not participating” when
discussing their practices. Those who do participate do so quietly. We hold our tongues
at practice-management seminars and keep quiet during online dental forums, but, as
the economy shifts, and patients become more insurance conscious, the need and
incentive to participate in preferred provider organizations becomes more evident. For
those of us who have chosen to participate, there is a systematic, stress-free way to
create a thriving and profitable practice that provides high-quality care and
value-added services.
Matthew Krieger graduated near the top of his class from New Jersey Dental School in 1998. He
completed hospital based General Practice Residencies at both Mt. Sinai Hospital in New York
City and the Bronx VA Hospital. In addition to active memberships in the American Dental
Association, The New Jersey Dental Association, The Bergen County Dental Association, The
Academy of General Dentistry, the American Academy of Cosmetic Dentistry, and The Crown
Council, Dr. Krieger has completed more than 500 hours of continuing education in the fields of
cosmetic and restorative dentistry. He started his practice in 2003 from scratch and built it to a
full-time practice in just one year. He has grossed over $1,000,000 annually since 2006. In
addition to a full time practice, Dr. Krieger is the founder and CEO of Symposia.
Using Digital Patient Engagement and Social Media in
Your Practice
Communication with your patients, both
existing and new, is more important than ever.
Social Media provides us with a modern way of
attracting new patients, creating stronger
relationships with existing patients and marketing
our use of technology. Content is key, and with consumer-focused,
regularly updated content you will be able to engage patients, not
only building up those relationships, but also your search engine
ranking as well. Join Jason Krause, VP of Digital Clinic and Dr.
Edward J. Zuckerberg, practicing dentist and father of 4 (including
Facebook founder Mark Zuckerberg), as they teach you a new and
effective methods to market your practice both internally and
externally.
Course Objectives
Creating an internal marketing campaign to shift the paradigm
from patient education to practice education
Market any technologies that separate you from your competitors and show satis-
fied customers testimonials
Market your practice externally through Social Media outlets such as
Pinterest, Fourquare, LinkedIn and Facebook
Step-by-step guide for using Facebook and why this is critical to your practice
Review new ways to engage and motivate your current patients, build up those
relationships and increase your search engine rankings as well
Edward Zuckerberg. DDS, FAGD, graduated from the NYU College of Dentistry in 1978 and
completed his general practice residency at the Brooklyn VA Hospital a year later. He received
advanced training in oral surgery, endodontics, periodontics, and prosthetics, and by 1984, he was
granted a fellowship from The Academy of General Dentistry, which recognized his advancements in
post-graduate continuing education. Dr. Zuckerberg has written articles in numerous dental journals;
Dental-Town and Inside Dentistry magazines have both featured him on the topic of using
Facebook to promote a dental business, in 2010 and 2012, respectively. He still maintains a private
practice in Westchester County, NY.
Jason Krause is an accomplished patient engagement and social media speaker and is nationally
recognized as a social media consultant. He has 10 years of experience in sales and marketing; more
than 8 of those years were in the dental community, including Henry Schein, where he was the
manager of the Colorado/Wyoming territory and helped start up Henry Schein’s E4D CAD/CAM
dental system. Currently, Mr. Krause is Vice President of Digital Clinic, where he is developing a new
digital patient engagement technology that integrates social media. He is also the cofounder of a
dental nonprofit, TeamSmile (www.teamsmile.org), where he has helped launch an outreach program
that partners oral health professionals with professional athletic organizations to provide care to
underserved children in 8 major cities
Come and see what the future of
dentistry offers utilizing the latest in
chairside CAD CAM dentistry.
Learn how to improve patient care
and practice profitability through Same Day
Dentistry
Learn about materials and the
clinical results of Same Day Dentistry
Explore the capabilities of current
chairside CAD CAM systems
Discover the complete E4D Dentist System, its many
clinical uses, and how it differs from other basic chairside
systems currently on the market
Achieve maximized gross profit margins through E4D CAD
CAM technology and the implementation of Same Day Dentistry
best practices
Heather Hennen is a native of Pittsburgh, PA and has lived in
North Carolina for over 10 years. She began her career in dentistry
11 years ago as a chairside dental assistant in a
pediatric practice, and has gathered valuable experience as she
progressed to her current position as a business coordinator in a
contemporary adult dental practice focusing on comprehensive and
neuromuscular dentistry. Heather’s devotion to her craft has led to
lecturing opportunities for the Nash Institute, the UNC Residency
Program, and national and regional Dental meetings, and many
others. She is a sought-after speaker at the regional and national
levels on topics such as contemporary dental techniques, including CAD/CAM,
treatment presentation, team building, and new patient acclimation. Heather is also
teaches advanced CAD/CAM techniques with the E4D as an instructor for The Fifth
Gear programs.
Bring a prepared articulated model of an all ceramic prepara-tion suitable for a CAD CAM restoration to the event and have it designed, milled, and finished by the experts. Limit one unit per practice and prescription must be submitted via www.buildacrown.com at least 48 hours prior to the event. All restorations will be delivered to your practice by your Henry Schein Field Rep. Not ready to build your own crown? Still attend the event and watch over-the-shoulder as we build crowns. Don’t miss seeing this practice changing technology in your town, Register for The Metro Fall Festival today!
Sponsored by:
Jason Krause, MBA
Edward J. Zuckerberg, DDS, FAGD
10:30 am - 12:30 pm and
1:30 pm - 3:30 pm 10:30 am - 12:30 pm and 1:30 pm - 3:30 pm 1:00 pm - 4:00 pm
Begins at 9:00 am