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  JD Edwards EnterpriseOne 9.0/8.98 Standalone Client Using Oracle Universal Installer (OUI) and Oracle Enterprise Edition (OEE) Database Installation Guide May 2011

9 0 With 8 98 4 Standalone Installation Using OUI With OEE Rev2

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JD Edwards EnterpriseOne 9.0/8.98

Standalone Client Using OracleUniversal Installer (OUI) and OracleEnterprise Edition (OEE) Database

Installation Guide 

May 2011

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Subject to patent protection under one or more of the following U.S. patents: 5,781,908; 5,828,376; 5,950,010; 5,960,204;

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Copyright © 2011, Oracle. All rights reserved Rev2

Table of Contents

CHAPTER 1. INTRODUCTION ...............................................................................................................................1

CHAPTER 2. PREREQUISITES ...............................................................................................................................3

MINIMUM TECHNICAL REQUIREMENTS ......................................................................................................................3

ADDITIONAL CONSIDERATIONS ..................................................................................................................................4

CHAPTER 3. INSTALLATION METHODS ...........................................................................................................6

COPYING THE INSTALLATION DVD ............................................................................................................................7

DOWNLOADING FROM THE ORACLE E-DELIVERY WEBSITE .......................................................................................8

CHAPTER 4. INSTALLING THE STANDALONE CLIENT .............................................................................. 12

UNDERSTANDING DESTINATION PATHS .................................................................................................................... 13

INSTALLING THE LOCAL DATABASE ......................................................................................................................... 14

INSTALLING THE ENTERPRISEONE CLIENT ............................................................................................................... 22

TROUBLESHOOTING THE INSTALLATION................................................................................................................... 3

CHAPTER 5. POST INSTALLATION TASKS ..................................................................................................... 33

UPDATING THE TNSNAMES.ORA FILE......................................................................................................................... 33

CHAPTER 6. STARTING THE STANDALONE CLIENT .................................................................................. 35

TROUBLESHOOTING STANDALONE CLIENT STARTUP ERRORS.................................................................................. 37

General ................................................................................................................................................................ 37

Cannot Connect to the Security Server ................................................................................................................ 39

Still Cannot Connect to the Security Server ......................................................................................................... 40

CHAPTER 7. STARTING THE STANDALONE WEB CLIENT ........................................................................ 41

TROUBLESHOOTING STANDALONE WEB CLIENT STARTUP ERRORS ......................................................................... 41

General ................................................................................................................................................................ 42

Cannot Connect to the Security Server ................................................................................................................ 44

CHAPTER 8. REPLACING THE JD EDWARDS ENTERPRISEONE TOOLS RELEASE COMPONENT 46

CHAPTER 9. DEINSTALLING THE STANDALONE CLIENT ........................................................................ 59

DEINSTALLING THE STANDALONE CLIENT................................................................................................................ 59

DEINSTALLING THE OEE DATABASE (OPTIONAL) ..................................................................................................... 60

GLOSSARY ................................................................................................................................................................ 67

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Copyright © 2011, Oracle. All rights reserved GA.Rev2 1 

Chapter 1. Introduction

This document explains how to install and run the JD Edwards EnterpriseOne 9.0/8.98

Standalone Client using the Oracle Universal Installer (OUI), hereafter referred to as

Standalone Client. This version of the Standalone Client using OUI supports  only the

Oracle Enterprise Edition (OEE) as the local database. This version that uses OUI does

 not support Microsoft SQL Server 2005 Express Edition (SSE).

The major steps in installing the Standalone Client include:

  Prepare target system 

Make sure your system meets the Minimum Technical Requirements. 

  Prepare the installation

Use one of the installation methods: 

1. Directly from the installation DVD.

2. Copy the DVD to a hard drive.

3. Download an image of the installation DVD from the Oracle E-Delivery

web site.

  Install the components

Install the local database if it is not already installed and the Standalone

Client.

This installation can include non-English languages.

  Troubleshoot the installation

Analyze and correct any problems that arise during the installation.

  Perform post-installation tasks 

Copy a tnsnames.ora file. 

Other tasks covered by this document include:

  Start the Standalone Client 

Run the client and troubleshoot any startup errors.

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Chapter 1. Introduction

Copyright © 2011, Oracle. All rights reserved Rev2 2 

  Start the Web Client 

Run the web client as part of the Standalone Client and troubleshoot any

startup errors.

  Replace the JD Edwards EnterpriseOne Tools component 

Replace the JD Edwards EnterpriseOne Tools Release component (also

known as “system” code) when a new JD Edwards EnterpriseOne ToolsRelease becomes available.

  Deinstall (Uninstall) the Standalone Client 

Remove the client and the local database, if desired.

Refer to the Glossary in this document for definitions of terms and acronyms.

Note: Microsoft Windows Slash Characters. Microsoft Windows syntax allows

either a slash or backslash to separate directory names. If you are specifying

directory names from this document, you may use either slash character.

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Chapter 2. Prerequisites

Copyright © 2011, Oracle. All rights reserved Rev2 3 

Chapter 2. Prerequisites

Minimum Technical Requirements

Customers must conform to the supported platforms for the release as detailed in the JD

Edwards EnterpriseOne Minimum Technical Requirements, as described in this

document on My Oracle Support:

JD Edwards EnterpriseOne Tools 8.9x Minimum Technical Requirementsfor Clients (Doc ID 705409.1)https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=705409.1  

The MTRs are contained in an attachment within document 705409.1 that is entitled JDE E1

Tools 8.9x Client.

The computer on which you are installing the Standalone Client needs to meet the MTRs of 

all types of clients described in this section. Therefore you should review and ascertain that

your machine meets the requirements listed in these topics of the client MTR document:

Information Common for all Clients

Web Client

Windows Client

Development Client

In addition, JD Edwards EnterpriseOne may integrate, interface, or work in conjunctionwith other Oracle products. Refer to these links:

Oracle Contracts Home Page

http://www.oracle.com/corporate/contracts/index.html  

Oracle has a consistent contract model for all programs and services globally. Thestandard contracts often refer to other sites or policies that may be relevant to a

specific order or provide more information on policy. Links to the specified

policies are available here.

Oracle License and Service Agreement (OLSA)http://www.oracle.com/corporate/contracts/olsa_main.html  

The Oracle License and Services Agreement (OLSA) is the standard agreement

that is used to license Oracle programs and acquire related services.

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Chapter 2. Prerequisites

Copyright © 2011, Oracle. All rights reserved Rev2 4 

Oracle Program Documentation

http://www.oracle.com/technology/documentation/index.html  

Access current and previously released Oracle program documentation.

PeopleSoft / JD Edwards Program Table

From the above OLSA page, refer to the below verbiage which contains links to

available PDFs as applicable.

Your license for the program(s) may include additional license rights, which

varies according to your order date. Review the applicable tables.

Notes: EnterpriseOne Releases.  The release of the JD Edwards EnterpriseOne

Applications for this Standalone Client is 9.0. The release of the JD Edwards

EnterpriseOne Tools for this Standalone Client is 8.98. The MTRs refer tothe Tools release level.

Third-party software.  Read the section entitled: Additional Considerations 

before installing any additional third-party software.

Deinstall versus uninstall.  OUI uses the term “deinstall” to mean removal of an Oracle product. This document will do the same. 

Additional Considerations

1. Be sure the MTRs are met before starting the Standalone Client installation.

2. JDK 1.5 is supplied with the installation. Do not replace this with another versionof the JDK because JDK 1.6 and higher have not been validated with

EnterpriseOne Tools Release 8.98. Also, do not replace this JDK with a 64-bit

version because EnterpriseOne is a 32-bit program which requires a 32-bit version

of the JDK even when running on a 64-bit version of Microsoft Windows.

3. Microsoft Visual Studio is not required unless you are building businessfunctions. The installation of the Standalone Client installs the Microsoft libraries

that are necessary to run EnterpriseOne, but if you plan to build business

functions, you will need the compiler and additional libraries that Visual Studioprovides.

4. Verify that all previous releases of JD Edwards EnterpriseOne (StandaloneClients and normal clients) have been completely deinstalled or saved via

Snapshot before installing the Standalone Client. For instructions on how to

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Chapter 2. Prerequisites

Copyright © 2011, Oracle. All rights reserved Rev2 5 

deinstall the Standalone Client, refer to the section of this guide entitled:

Deinstalling the Standalone Client. 

5. Standalone Client does not require Software Protection Codes (SPCs) to run soyou will not need to perform the steps for applying SPCs that previous

EnterpriseOne releases required.

6. This version of the Standalone Client using OUI supports  only the Oracle

Enterprise Edition (OEE) as the local database.

This version of Standalone Client using OUI does  not support Microsoft SQL

Server 2005 Express Edition (SSE).

7. This release of the Standalone Client contains Oracle Enterprise Edition (OEE)

11gR2. If you previously had installed OEE 11gR2 as the local database and you

are reinstalling the Standalone Client, you do not have to deinstall the database

first. However, if you previously had installed OEE 10g or you need to reinstall

the 11gR2 database for some reason, follow the instructions in the section of thisguide entitled: Deinstalling the OEE Database (optional). 

8. If you need to install the OEE database and the Microsoft Windows environment

variable ORACLE_HOME exists, the Standalone Client installer will delete itduring the installation.

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Copyright © 2010, Oracle. All rights reserved GA.Rev2 6 

Chapter 3. Installation Methods

Depending on several factors, you can install the Standalone Client using one of these

methods:

Method Method Requirements

Directly from a DVD You have a DVD

Use the procedures described in the section in thischapter entitled: Chapter 4. Installing the StandaloneClient. 

From a copy of a DVD You have a DVD

Use the procedures described in the section in thischapter entitled: Copying the Installation DVD. 

From an E-Deliverydownload

You have access to the Oracle E-Delivery website

Use the procedures described in the section in thischapter entitled: Downloading from the Oracle E-Delivery Website. 

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Chapter 3. Installation Methods

Copyright © 2011, Oracle. All rights reserved Rev2 7 

Copying the Installation DVD

Perform these steps if you are copying the installation DVD to a hard drive, either locally

or to a network location. You may want to do this so additional users can install from asingle location.

►  To copy the installation DVD

1. On the hard drive onto which you want to copy the installation DVD, create a

temporary installation directory. The recommended name is:

\Standalone_9.00

2. Copy the contents of the installation DVD to the temporary installation directory

you created in Step 1 above.

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Chapter 3. Installation Methods

Copyright © 2011, Oracle. All rights reserved Rev2 8 

Downloading from the Oracle E-Delivery Website

Complete these instructions if you are downloading the Standalone Client software from

the Oracle E-Delivery web site:

http://edelivery.oracle.com 

If you are installing the Standalone Client from DVD or a network share location,

and therefore have performed the steps in the preceding section of this chapter,

you can skip this section and proceed to Chapter 4. Installing the StandaloneClient. 

►  To download the Standalone Client from the Oracle E-Delivery website

1. On your client machine, create a temporary installation directory. The

recommended name is:\Standalone_9.00

2. Open the E-Delivery web site, continue through the screens, and select these

values on the Media Pack Search screen:

Select a Product Pack: JD Edwards EnterpriseOne 

Platform: Microsoft Windows (32 bit) 

Note: Even if you are installed on a 64-bit version of the Windows 7

operating system, (that is, Windows 7 x64), for the above selection

you must choose Microsoft Windows (32 bit) as the platform.

3. Click the Go button to display the results.

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Chapter 3. Installation Methods

Copyright © 2011, Oracle. All rights reserved Rev2 9 

4. In the results grid, click the radio button next to the proper description.

For English, select this:

JD Edwards EnterpriseOne 9.0 Applications/8.98 Tools Media Pack

for Microsoft Windows (32-bit) 

For languages other than English, select this:

JD Edwards EnterpriseOne 9.0 Applications and 9.0 UpdateApplications/8.98 Tools and Technology Foundation withTranslations Media Pack for Microsoft Windows (32-bit) 

5. Click Continue.

6. Locate the item with the description:

JD Edwards EnterpriseOne 9.0 Update 2 and 8.98.4 Standalone withEnglish and Language Translation

Note: Language. If the description of the download item does not contain the

word Language, the language of the Standalone Client is English.

If the description of the download item contains the word Language, thelanguage of the Standalone Client includes both English and other supported

languages. 

7. Click the Download button next to the item that you wish to download.

Note: Multiple Part Downloads. Due to the maximum file size restrictions for

downloads on E-Delivery, you will need to download multiple parts for a

selected part number. 

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Chapter 3. Installation Methods

Copyright © 2011, Oracle. All rights reserved Rev2 10 

8. Save the .zip file to the temporary installation directory you created in Step 1. 

If you followed the recommendation, the directory is named

\Standalone_9.00

9. After you finish downloading the first item, labeled (Part 1 of 2), select thecorresponding row for the second item labeled (Part 2 of 2) and click the

Download button.

10. Again, save the .zip file to the same directory where you saved the previous

.zip file.

11. After you finish downloading all parts of your item, use your favorite unzip

program to extract the contents of the downloaded files to the temporaryinstallation directory that you created in Step 1. If you followed the

recommendation, the directory is named:

\Standalone_9.00

Note: Extract Option. When extracting, be sure to click in the checkbox to enable

this option:

Use folder names 

12. In the same manner, extract the remaining .zip file(s).

Note: JDBC Drivers. All files necessary to perform the installation, includingJDBC drivers, now reside in the temporary installation directory. If you

followed the recommendation, the directory is named:

Standalone_9.00 

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Chapter 3. Installation Methods

Copyright © 2011, Oracle. All rights reserved Rev2 11 

This example screen illustrates the directory structure when the .zip files are

extracted into the recommended temporary installation directory

(Standalone_9.00):

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Chapter 4. Installing the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 12 

Chapter 4. Installing the Standa lone Client

Before You Begin

Verify that your system meets the Minimum Technical Requirements. 

You can install the Standalone Client directly from a DVD or from a copy of the DVD or

a download from E-Delivery. Refer to Chapter 3. Installation Methods for additional

details.

Notes: Assumptions. The instructions in this chapter assume that you are installingdirectly from the DVD. In this case, the installation program will be located

in the root directory of the DVD.

If you are installing from a copy of the DVD or a download from E-Delivery,the installation program will be in the directory into which you copied the

DVD or into which you expanded the downloaded files. If you followed the

recommendation, this directory is:

C:\Standalone_9.00

As is the case with all installations on Microsoft Windows machines(including Microsoft Windows XP and Vista), in order to run the installer for

the Standalone Client, you must be logged onto Microsoft Windows as a userwith Administrator rights.

Installing the Standalone Client involves first installing a local database and then

installing the actual E1 Standalone Client. Follow the instructions in the next two

sections to install the database and client.

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Chapter 4. Installing the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 13 

Understanding Destination Paths

Each Oracle product that is installed on a machine has what is termed an

Oracle Home directory or path. This is a directory that contains all the filesassociated with the product. This path has a name as well. You can specify aname that is intuitive so you do not have to remember the path.

When you install the OEE database engine, two Oracle Homes will be created:

1)  Top-level Oracle Home, and

2)  Oracle Home of the database.

For these instructions, the top-level Oracle Home is referred to as the

Parent Oracle Home. For example, you may specifyC:\JDEdwards

as the

Oracle Home with the name JDE_Local_DB_Home when installing the

database. This is the Parent Oracle Home and will contain the subdirectory

C:\JDEdwards\E1Local. This subdirectory is the Oracle Home of the

database instance called E1Local. The name of this Oracle Home is always

E1Local.

When you install the E1 Standalone Client, you specify an Oracle Home and

name for that installation as well. For example, you may enter

C:\JDEdwards\E900 as the Oracle Home path and

JDE_Standalone_Home as the Oracle Home name.

Following the above examples, you would now have three Oracle Homes:

Oracle Home Path Oracle Home Name Comment

C:\JDEdwards JDE_Local_DB_Home This is the Parent OracleHome of the database.

C:\JDEdwards\E1Local E1Local This is the Oracle Home of thedatabase.

C:\JDEdwards\E900 JDE_Standalone_Home This is the Oracle Home of

the Standalone Client.

Tip: It is recommended that you use the above names when installing OEE

and the E1 Standalone Client.

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Chapter 4. Installing the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 14 

Installing the Local Database

This release of the Standalone Client contains Oracle Enterprise Edition (OEE) 11gR2. If 

you previously had installed OEE 11gR2 as the local database and you are reinstalling theStandalone Client, you do not have to deinstall the database first. However, if youpreviously had installed OEE 10g or you need to reinstall the 11gR2 database for some

reason, follow the instructions in the section of this guide entitled: Deinstalling the OEE

Database (optional). 

►  To run the local database installer

1. Launch InstallManager.exe from the root folder of the installation DVD.

Note: Vista and Greater on Microsoft Windows.  When running the installation programon Vista and higher versions of Microsoft Windows, you must right click on theexecutable and select Run as Administrator. 

2. On JD Edwards Install Manager, click this link:

EnterpriseOne E90 Standalone – OUI 11g 

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Chapter 4. Installing the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 15 

3. On Welcome, click Next.

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Chapter 4. Installing the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 16 

4. On Oracle License Agreement, if you accept the license click the appropriate

button. You cannot continue with the installation unless you accept the licenseagreement.

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Chapter 4. Installing the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 17 

5. On Select a Product to Install, ensure that the radio button for

Database Engine is turned on.

6. Click the Next button.

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Chapter 4. Installing the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 18 

7. On Specify Home Details, you must specify an Oracle Home path and a namefor that path.

For more information about Oracle Homes and recommendations for naming

the Oracle Homes for the E1 Standalone Client, see the section in this guideentitled: Understanding Destination Paths. 

On Specify Home Details, enter a path and name for the Parent Oracle Homepath under which the local OEE database will be installed.

During installation, the database will be copied to a subdirectory under the

Parent Oracle Home path. This subdirectory is E1Local and is the OracleHome for the database. The name of this Oracle Home is E1Local as well.

In summary, you will have two Oracle Homes for the database:

The Parent Oracle Home is the path that you specify on this screen.

Likewise its name will be the name that you enter on this screen. For

example:

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Chapter 4. Installing the Standalone Client

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o  Path: C:\JDEdwards 

o  Name: JDE_Local_DB_Home  

An Oracle Home where the cloned database resides. The subdirectory is

E1Local and its name is E1Local. For example:

o  Path: C:\JDEdwards\E1Local  

o  Name: E1Local 

8. Click the Next button.

9. On Summary, verify that what is to be installed is correct.

10. Click the Install button.

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Chapter 4. Installing the Standalone Client

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11. When the installation of the database finishes, you will see the End ofInstallation screen.

Warning: Examine the Installer Logs. Even though the screen says that

the installation was successful, you should perform a quick determination

that all the database installation steps were successful before clicking Exit.Follow these steps:

a.  From Windows’ Control Panel, run Administrative Tools / Services.

b.  In the list of Services, look for the services namedOracleE1LocalTNSListener and OracleServiceE1LOCAL.

c.  If either one of these is missing, there was a problem in completing all theinstallation and configuration steps. Examine the logs specified in the

table OEE Installer Logs. You will probably need to deinstall the database

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Chapter 4. Installing the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 21 

engine using the steps in the section Deinstalling the OEE Database, 

reboot, and then reinstall the OEE database.

12. On End of Installation, click the Exit button.

13. You must reboot your machine before continuing with the installation of theE1 client as described in the next task in this guide.

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Chapter 4. Installing the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 22 

Installing the EnterpriseOne Client

►  To run the EnterpriseOne client installer

1. Launch InstallManager.exe from the root folder of the installation DVD.

Note: Vista and Greater on Microsoft Windows.  When running the installation programon Vista and higher versions of Microsoft Windows, you must right click on theexecutable and select Run as Administrator. 

2. On JD Edwards Install Manager, click this link:

EnterpriseOne E90 Standalone – OUI 11g 

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Chapter 4. Installing the Standalone Client

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3. On Welcome, click the Next button.

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Chapter 4. Installing the Standalone Client

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4. On Oracle License Agreement, if you accept the license click the appropriate

button. You cannot continue with the installation unless you accept the licenseagreement.

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Chapter 4. Installing the Standalone Client

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5. On Select a Product to Install, ensure that the radio button forEnterpriseOne Client is turned on.

6. Click the Next button.

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Chapter 4. Installing the Standalone Client

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7. On Select Installation Type, enable the appropriate radio button for theseinstallation types:

Development

Both production and development E1 objects, including E1 business function

source, object, and binary (for example, DLLs) files and specs. Select this if you need to modify or build E1 objects.

Production

Only production E1 objects, including E1 business function binary (DLLs)files and specs.

Custom

After several screens, you will be presented a list of components (shown in thenext table) that you will select to install or reinstall.

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Chapter 4. Installing the Standalone Client

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The Oracle Universal Installer provides the segmentation of the E1 Standalone

Client into components. Those components are shown in the following table aswell as two columns indicating which components will be installed for the various

installation types.

ComponentName

Description Included inDevelopmentInstallation?

Included inProductionInstallation?

EnterpriseOneClient

This is a parent to all the other components. Yes Yes

Foundation E1 Foundation; also known as System Code orTools Release

Yes Yes

Production

Objects

E1 objects in a pathcode that are required to run

E1. Also includes E1 system data that will bestored in the local database.

Yes Yes

DevelopmentObjects

E1 objects in a pathcode that are required toperform development tasks.

Yes No

E1 Local Data E1 non-system data that will be stored in thelocal database. This includes

Training data

Control data

Data Dictionary

Object Librarian

Versions

Yes Yes

Features Features defined for the E1 package. Yes Yes

E1 Client BPMBroker

BPM Broker Yes Yes

E1 ClientWorkflowModeler

Workflow Modeler Yes Yes

E1 Client WebDevelopment

The web-enabled E1 client. Yes Yes

8. After you have selected an installation type, click the Next button.

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Chapter 4. Installing the Standalone Client

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9. On Specify Home Details, you must specify an Oracle Home path and aname for that path.

Each Oracle product that is installed on a machine has what is termed an

Oracle Home path. This path contains all the files for each Oracle product.

This path has a user-specified name as well.

The path you enter here is for the Oracle Home path where the E1 StandaloneClient will be installed.

Warning: Do not specify the same Oracle Home name or path into which you installedthe local database; however, you can specify a path that is a subdirectory of the

database’s Parent Oracle Home. 

10. Click the Next button.

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Chapter 4. Installing the Standalone Client

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11. On Package Selection, only one package is shown for the Standalone Client.

That package is called DEMO and is highlighted by default.

12. Click the Next button.

Notes: The E1 Standalone Client and E1 Web Development (Fat) Clients will both

use this OUI installer. The following checks were added to the installer tohandle the general cases whereby local databases in addition to OEE and

multiple E1 packages will be available for the Development Client installer

to install. 

Available disk space. After you click Next, the installer compares theselected package size with the amount of free disk space of the destination

path. If not enough free disk space exists, the installer displays a warning.The size of the selected package applies to a new installation of all

components of the package. If you are sure that enough disk space really

exists (for example, you are reinstalling one or more components), you canignore the warning and continue with the installation; otherwise, free up the

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Chapter 4. Installing the Standalone Client

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necessary disk space or use the Back button to back up to the SpecifyHome Details screen to select a different drive onto which the StandaloneClient will be installed. You can then continue with the installation.

Available database. In addition, until you select the package to install, the

installer has not had enough information to determine which database engineis required. If you have not installed the OEE database engine prior toattempting to install the Standalone Client and you select a package that

requires OEE, you will receive an error message at this time. If that occurs,

use the Back buttons to back up to Select a Product to Install and selectthe option to install the Database Engine. When that installation completes,you will need to reboot your machine and then rerun the Standalone Client

installer.

13. On Summary, verify that what is to be installed is correct and click  Install.

14. Click the Install button.

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Chapter 4. Installing the Standalone Client

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15. When the installation of the E1 client finishes, you will see the

End of Installation screen.

Warning:  Examine the Installer Logs. Regardless of whether you get the above message

indicating the Standalone Client installer succeeded, you should always check the logs  before you attempt to run the Standalone Client. Examine the logs

specified in the table Standalone Client Installer Logs. 

16. Click the Exit button.

17. Perform the tasks in the section of this guide entitled:  Chapter 5. Post InstallationTasks. 

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Chapter 4. Installing the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 32 

Troubleshooting the Installation

If you receive any errors during the installation or encounter errors when attempting to

run the Standalone Client, examine the installation logs for errors. These logs are created

during the installation of the Standalone Client:

Standalone Client Installer Logs

OEE Installer Logs

Standalone Client Installer Logs

Path/File Description

C:\JDEdwards\E900\cfgtoollogs\oui  Path that contains OUI logs for the installation of the E1client.

C:\JDEdwards\E900 is the Oracle Home path that youspecified during the installation.

C:\Program Files\Oracle\Inventory\Logs  Master path that contains logs for all runs of OUI installing to

any Oracle Home on the machine. Upon completion of OUI,the logs for the current run of OUI are copied to the pathC:\JDEdwards\E900\cfgtoollogs\oui .

C:\DeCompressStatus.log  Records results of decompressing CAB files.

OEE Installer Logs

Path/File Description

C:\OEEInstall.log  Log for OEESetup program that runs the Oracle databaseinstaller.

C:\JDEdwards\E1Local\cfgtoollogs\oui  Path that contains OUI logs for the installation and cloning of

the E1Local database.

C:\JDEdwards\E1Local is the Oracle Home path for the OEEdatabase.

C:\Program Files\Oracle\Inventory\Logs  Master path that contains logs for all runs of OUI installing toany Oracle Home on the machine. Upon completion of OUI,the logs for the current run of OUI are copied to the pathC:\JDEdwards\E1Local\cfgtoollogs\oui .

<temp_folder>\Netca.log  Log for the Oracle Netca program that configures the clonedOracle database E1Local.

<temp_folder> is the path pointed to by the MicrosoftWindows TEMP environment variable, typically either:

C:\Temp

or

C:\Documents and Settings\<Windows_user_name>\Local Settings\Temp

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Copyright © 2010, Oracle. All rights reserved GA.Rev2 33 

Chapter 5. Post Installation Tasks

After installing the Standalone Client, you must perform the following post installation

task:

Updating the tnsnames.ora file

Updating the tnsnames.ora file

Note: Dependencies. This process is applicable only if this machine is used toconnect to other Oracle databases, that is, Oracle databases that were not

installed as part of the Standalone Client installation.

The name of the OEE database that is installed with the Standalone Client is E1Local. It

has its own tnsnames.ora file, which is used to define how a connection to the

database is made. For example, this tnsnames.ora defines the port number and SID

for E1Local. 

If you have other Oracle databases installed on this machine, or if you access remote

Oracle databases, you will have other tnsnames.ora files to define those connection

parameters.

By design, the tnsnames.ora for the last installed Oracle database is used by any

software running on your local machine to access all the Oracle databases. Because the

E1Local database is normally installed during the installation of the Standalone Client, it

is likely that will be the last database installed. Therefore, in order to regain connectivity

to other Oracle databases, you must update the tnsnames.ora file used by E1Local 

with the database connection information that is stored in the other tnsnames.ora 

files on your machine.

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Chapter 5. Post Installation Tasks

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►  To update the tnsnames.ora file

1. Edit the new tnsnames.ora file located in this path:

C:\JDEdwards\E1Local\NETWORK\ADMIN\tnsnames.ora

Note: OEE Install Location. OEE for the Standalone Client is always installed in

a subdirectory called E1Local under the path that you specified when

installing OEE.

2. Edit the tnsnames.ora files on your machine for any other Oracle databases

that you may access (whether remote or local databases). These tnsnames.ora

files will be located in the NETWORK\ADMIN path under the installation paths of 

the Oracle database clients. For example:

C:\Apps\db\oracle102\NETWORK\ADMIN\tnsnames.ora 

3. Copy the contents of these other tnsnames.ora files and append them to the

version of the file that is being used by the E1Local database (for example,

C:\JDEdwards\E1Local\NETWORK\ADMIN\tnsnames.ora). 

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Copyright © 2010, Oracle. All rights reserved GA.Rev2 35 

Chapter 6. Starting the Standa lone Client

►  To start the Standalone Client

1. Launch the Standalone Client by double clicking the shortcut EnterpriseOne

Solution Explorer either on your desktop or under this navigation:

Start > All Programs > Oracle - JDE_Standalone_Home  

where JDE_Standalone_Home is the name of the Oracle Home that you

designated when installing the E1 client.

Note: Vista and Greater on Microsoft Windows.  When running the installation programon Vista and higher versions of Microsoft Windows, you must right click on theshortcut or executable and select Run as Administrator. 

Optionally, you can double click the program activConsole.exe from this

path:

C:\JDEdwards\E900\system\bin32

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Chapter 6. Starting the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 36 

2. On JD Edwards EnterpriseOne Login, enter the default user ID, which is

DEMO and the default password, which is also DEMO. If the environment androle fields are shown, you can accept the defaults, which are environment

DEMO900 and role *ALL.

3. If you have installed any Oracle Business Accelerators (OBA), click the Optionsbutton to display the environment and role fields. In this case, you should enter

the role: DEMOROLE and take the default environment: DEMO900.

4. Click the OK button to login into the Standalone Client.

Note: Startup Time. You should allow sufficient startup time for the JD

Edwards EnterpriseOne background process jdenet_n.exe,

which acts as the security server on the Standalone Client. Ensure

this program has completed its initialization steps before you click 

OK on the logon screen.

Depending on machine resources, you may have to wait up to 30seconds before signing in. If you get an error indicating failure to

connect to the Security Server, exit from EnterpriseOne and then retry

running activConsole.exe giving a bit more time before

clicking OK on the logon screen.

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Chapter 6. Starting the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 37 

Troubleshooting Standalone Client Startup Errors

This section describes these troubleshooting tasks:

General

Cannot Connect to the Security Server

Still Cannot Connect to the Security Server

General

If you have any trouble running the Standalone Client, turn on additional logging and

rerun the Standalone Client.

1. Run the Microsoft Windows Task Manager.

2. Click the Processes tab.

3. If the column titled PID is not displayed, use this procedure to turn it on:

a. In the menu, go to View > Select Columns… 

b. Turn on the checkbox next to PID (Process Identifier).

c. Click OK.

4. Kill these processes if they are running:

activConsole.exe

jdenet_n.exe

5. Edit this file:

c:\Windows\jde.ini 

6. In the [DEBUG] section, change the value of the Output key to FILE, as shown

below:

[DEBUG]

Output=FILE

7. Note the names of the log files specified for the JobFile and DebugFile keys in the

Debug section so you can locate them when needed.

8. Run activConsole.exe from this directory:

C:\JDEdwards\E900\system\bin32

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Chapter 6. Starting the Standalone Client

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9. Attempt to sign into the Standalone Client.

Logs are generated in the directory specified by the JobFile and DebugFile 

keys in the [DEBUG] section of the jde.ini. However, the names of the files

will be of the forms jde_pid_mmddyy.log and

jdedebug_pid_mmddyy.log where:

pid is the ID of the process generating the log.

mmddyy is the month, day, and year in which the log was generated.

You can determine which process ID belongs to each EnterpriseOne process bynoting the process IDs and names shown in the Microsoft Windows Task 

Explorer and by examining the first few lines of the generated logs.

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Chapter 6. Starting the Standalone Client

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Cannot Connect to the Security Server

Problem:

You get an error (either in a pop-up window or in the logs) indicating that the StandaloneClient could not connect to the security server.

Resolution:

Try the following:

1. Try again to sign on. The security server (process jdenet_n.exe) may have

simply been slow in starting causing the activConsole.exe to time out.

2. By default, the Standalone Client attempts to start the web client at the same time

that activConsole.exe starts. This could cause the security server (processjdenet_n.exe) to take too long to start causing the activConsole.exe to

time out.

You can specify that the web client should start only when you attempt to bring

up the Web menu (described in the next section entitled: Still Cannot Connect to

the Security Server

 

). To do so, follow these steps:

a. Run the Microsoft Windows Task Manager.

b. Kill these processes if they are running:

activConsole.exe 

jdenet_n.exe 

c. Edit the c:\windows\jde.ini file.

d. Change the value of the StartAppServer key in the [LOCALWEB] 

section to ONDEMAND. For example:

[LOCALWEB]StartAppServer=ONDEMAND

e. Rerun activConsole.exe.

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Chapter 6. Starting the Standalone Client

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Still Cannot Connect to the Security Server

Problem:

After doing the above, you again get an error (either in a pop-up window or in the logs)indicating that the Standalone Client could not connect to the security server.

Resolution:

Verify that the local database service(s) is running using this procedure:

1. Go to Start > Control Panel > Administrative Tools > Services.

2. Verify that the statuses of these services are Started:

OracleServiceE1LOCALOracleE1LocalTNSListener  

If not, for each stopped service click Action > Start in the menu.

3. Try to sign in again by following these steps:

a. Run the Microsoft Windows Task Manager.

b. Kill these processes if they are running:

activConsole.exe 

jdenet_n.exe 

c. Rerun activConsole.exe .

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Copyright © 2010, Oracle. All rights reserved GA.Rev2 41 

Chapter 7. Starting the Standa lone Web Client

►  To start Standalone Client Web Applications

1. Follow the steps in the section Starting the Standalone Client.

2. Select Tools > EnterpriseOne Menu.

The Standalone Client should automatically sign you into the Standalone Web

Client.

Troubleshooting Standalone Web Client Startup Errors

This section discusses these troubleshooting topics:

General

Cannot Connect to the Security Server

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Chapter 7. Starting the Standalone Web Client

Copyright © 2011, Oracle. All rights reserved Rev2 42 

General

If you have any trouble running the Web Client, look at the Web Client logs.

1. In Microsoft Windows Explorer, drill down to the location of the Web Client

logs. By default, the logs are located in this directory:

C:\JDEdwards\E900\system\OC4J\j2ee\home\log  

2. Examine any logs that were recently created, especially logs that are prefixed witheither:

jas 

jde 

3. If you do not find any logs with the above prefixes, the logs may be in another

folder. Use this procedure to determine the location of those logs:

a. In Microsoft Windows Explorer, drill down to this directory:

C:\JDEdwards\E900\system\OC4J\j2ee\home\applications\webclient.ear\webclient\WEB-INF\classes

b. Edit the file jdelog.properties.

Note: The information at the top of the jdelog.properties file

explains the uses and possible values of all the keys in the file.  

Search through the file and note the value of the FILE key. In each of thesections that describe a log file there are section headers that are enclosed in

square brackets ([ and ]). If a section header or the FILE key is commentedout with a pound sign (#), you can ignore that section. For example:

#[E1LOG]

or

# File=log\jderoot.log

The value of the FILE key in each section is the name and path of a log file

associated with that section. For example:

File=log\jderoot.log

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Chapter 7. Starting the Standalone Web Client

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The actual file name will be the value of the FILE key with an underscore andthe current date appended. For example:

jderoot_090109.log

If a log file name and path starts with a drive letter followed by a colon and

slash, the path is absolute. This means that the log file will be located on thespecified drive in the specified directory. For example:

File=c:\standalone_logs\jas_090109.log

If a log file name and path starts with a slash, the path is also absolute. Thismeans that the log file will be located on the drive on which the E1

Standalone Client is installed and in the specified directory. For example:

File=\log\jderoot_090109.log

If a log file name and path start with neither a drive letter nor a backslash, thepath is relative to this folder:

C:\JDEDwards\E900\system\OC4J\j2ee\home

For example, if the value for the FILE key is log\jas.log and the

Standalone Client is installed in C:\JDEdwards\E900, the log file is

written to:

C:\JDEdwards\E900\system\OC4J\j2ee\home\log 

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Chapter 7. Starting the Standalone Web Client

Copyright © 2011, Oracle. All rights reserved Rev2 44 

Cannot Connect to the Security Server

Problem:

After starting the Standalone Web Client from the Standalone Client, you get an error onthe screen indicating that the Web Client could not connect to the security server.

Resolution:

Verify that the local database services are running using this procedure:

1. Go to Start > Control Panel -> Administrative Tools -> Services.

2. Verify that the statuses of these services are Started:

OracleServiceE1LOCALOracleE1LocalTNSListener  

If not, for each stopped service click Action > Start in the menu.

3. Try to sign in again by following these steps:

a. Exit from the Standalone Web Client and Standalone Client.

b. Run the Microsoft Windows Task Manager.

c. Wait for these processes to die:

activConsole.exe 

jdenet_n.exe 

java.exe 

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Chapter 7. Starting the Standalone Web Client

Copyright © 2011, Oracle. All rights reserved Rev2 45 

Note: The java.exe program is used by a variety of programs

written in the Java programming language. One of these

programs is the Standalone Web Client; however, it could be

running for any number of other Java programs. It is difficult to

tell in Microsoft Windows Task Manager if the java.exe isassociated with the Standalone Web Client or with some other

program. If you wait for a minute or more and a java.exe 

remains running, you can assume that it is associated with a Javaprogram other than the Standalone Web Client. In that case,

continue to the next step. 

d. Rerun activConsole.exe to restart the Standalone Client, sign in,

and start the Standalone Web Client (select Tools > EnterpriseOne Menu

from the Standalone Client).

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Copyright © 2010, Oracle. All rights reserved GA.Rev2 46 

Chapter 8. Replacing the JD Edwards EnterpriseOne Tools

Release Component

The JD Edwards EnterpriseOne 9.0/8.98 Standalone Client is shipped with a specific

release of the Tools component, for example, 8.98.4. (The Tools component of the

Standalone Client is also known as "system.") You can determine this particular releaseby examining the contents of this file:

C:\JDEdwards\E900\system\bin32\ptf.log 

If Global Customer Support instructs you to update the Tools component to a newerrelease, follow the instructions in this chapter.

Notes: Because you are replacing files that the Standalone Client installer uses, you

will need to either copy the installer from a DVD to a hard drive or

download the installer from E-Delivery. Follow the instructions in thesection Copying the Installation DVD or Downloading from the Oracle E-

Delivery Website.

For the following instructions, it is assumed that the folder where the

Standalone Client installer resides is:

<drive> :\Standalone_9.00 

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

Copyright © 2011, Oracle. All rights reserved Rev2 47 

►  To Replace the Tools component

1. If EnterpriseOne is running, stop it.

2. Use Task Manager to verify these processes are stopped:

activConsole.exe jdenet_n.exe 

If either or both of these processes are running, either wait for them to finish or

kill them via Task Manager.

3. Because the entire system directory is to be replaced, you should backup your

existing system directory in your installed Standalone Client. To do so, rename

the directory. For example:

ren C:\JDEdwards\E900\system C:\JDEdwards\E900\system_old 

Note: Unable to Rename. If Microsoft Windows does not allow you to

rename the directory, one or more running java.exe processes may

have the directory locked. In this case, either reboot your machine or

use Microsoft Windows Task Manager to kill the java.exe 

process(es). 

4. Download the appropriate Tools Release WINCLIENT from the Update Center.

The download is transferred to your machine as a .par file. This file may be

opened with the standard WinZip program.

Warning:  Improper Unzipping. You should  not open the .par file by

double clicking on it. It is a self-extracting file that is normallyinstalled on a deployment server. If you double-click on it, it

will assume that your workstation is a deployment server and

attempt to install it in an incompatible manner. 

5. Open the .par file with WinZip.

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

Copyright © 2011, Oracle. All rights reserved Rev2 48 

6. Inside the .par file are multiple .CAB files in the Disk1\System folder. The

files are called SystemX .CAB where X is either nonexistent or a whole number.

Extract these .CAB files into the “system” folder where you placed the temporary

installation directory (for example, \Standalone_9.00).

7. Launch InstallManager.exe from the root folder of the copy of the DVD

(for example, \Standalone_9.00\InstallManager.exe).

Note: Vista and Greater on Microsoft Windows.  When running the installation programon Vista and higher versions of Microsoft Windows, you must right click on theexecutable and select Run as Administrator. 

8. On JD Edwards Install Manager, click this link:

EnterpriseOne E90 Standalone – OUI 11g 

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

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9. On Welcome, click the Next button.

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

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10. On Oracle License Agreement, if you accept the license click the appropriate

button. You cannot continue with the installation unless you accept the licenseagreement.

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

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11. On Select a Product to Install, ensure that the radio button for

EnterpriseOne Client is turned on.

12. Click the Next button.

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

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13. On Select Installation Type, select the Custom radio button.

14. Click the Next button.

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

Copyright © 2011, Oracle. All rights reserved Rev2 53 

15. On Specify Home Details, from the drop-down lists next to either the Name 

or Path fields, select the Oracle Home directory where you installed the

E1 client.

16. Click the Next button.

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

Copyright © 2011, Oracle. All rights reserved Rev2 54 

17. On Available Product Components, turn off all checkboxes except those

next to Foundation.

18. Click the Next button.

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

Copyright © 2011, Oracle. All rights reserved Rev2 55 

19. On Package Selection, only one package is shown for the Standalone Client.

That package is called DEMO and is highlighted by default.

20. Click the Next button.

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

Copyright © 2011, Oracle. All rights reserved Rev2 56 

21. On Summary, verify that what is to be installed is correct.

22. Click the Install button.

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

Copyright © 2011, Oracle. All rights reserved Rev2 57 

23. When the installation of the E1 client finishes, you will see the

End of Installation screen.

24. Click the Exit button.

25. Clear the cache in your browser using these browser-dependent procedures:

Microsoft Internet Explorer

a. Go to Tools > Internet Options.

b. On the General tab, click the Delete Files... button.

c. Click the OK button.

d. Click the OK button.

e. Exit Internet Explorer.

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Chapter 8. Replacing the JD Edwards EnterpriseOne Tools Release Component

Copyright © 2011, Oracle. All rights reserved Rev2 58 

Mozilla Firefox

a. Go to Tools > Options.

b. On the Network tab and in the Cache section, click the Clear Now button.

c. Click the OK button.

d. Exit Mozilla Firefox.

26. Launch EnterpriseOne by following the instructions in the section of this guide

entitled: Starting the Standalone Client. 

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Copyright © 2010, Oracle. All rights reserved GA.Rev2 59 

Chapter 9. Deinstalling the Standa lone Client

Deinstalling the Standalone Client consists of these tasks:

Deinstalling the Standalone Client

Deinstalling the OEE Database (optional)

Deinstalling the Standalone Client

►  To deinstall the Standalone Client

1. If EnterpriseOne is running, stop it.

2. Use Task Manager to verify these processes are stopped:

activConsole.exe 

jdenet_n.exe 

If either or both of these processes are running, either wait for them to finish or

kill them via Task Manager.

3. Go to Start > All Programs > Oracle – JDE_Standalone_Home > Oracle

Installation Products > Universal Installer.

4. Click this link entitled:

Deinstall Products… 

5. Put a check mark next to the item with the Oracle Home name that you gave toyour E1 client.

6. Alternatively, you can drill down to select individual components to remove.

7. Click Remove and follow the prompts.

8. When the deinstall is complete, exit from the Oracle Universal Installer.

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Chapter 9. Deinstalling the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 60 

Deinstalling the OEE Database (optional)

Note: Ensure Standalone Client is Deinstalled. If the Standalone Client isinstalled, you must deinstall it before deinstalling the database. Refer to thesection in this guide entitled: Deinstalling the Standalone Client. 

This section contains these tasks:

To deinstall the OEE 11gR2 database

To deinstall the OEE 10g database

To complete the database deinstallation

►  To deinstall the OEE 11gR2 database

Follow these steps to deinstall an OEE 11gR2 database.

1. Open a command prompt window.

If running on Windows Vista or later, be sure to run this by right-clicking on the

Command Prompt icon (an example navigation is: Start > All Programs >

Accessories > Command Prompt) and selecting Run as administrator.

2. Run this command:

<E1Local_Oracle_Home >\deinstall\deinstall.bat

where <E1Local_Oracle_Home> is the directory where the database is

installed. If you followed the earlier recommendations in this guide, the directoryis:

c:\JDEdwards\E1Local

Note: Do not navigate to the <E1Local_Oracle_Home>\deinstall directory (using the cd command) and run the batch file from there.

If you do so, the deinstaller will not be able to delete the

<E1Local_Oracle_Home> directory.

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Chapter 9. Deinstalling the Standalone Client

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Note: The OEE installation program should have created some artifact filesfor us by the deinstaller. These files provide answers to prompts that

the database deinstaller would normally prompt a user. If for some

reason, those files were not created during OEE installation, or

otherwise cannot be located by the deinstaller, you are prompted forinformation when you perform the deinstall. In most cases, you can

take the default values. These are the prompts:

a)  Specify all Single Instance listeners that are to be de-configured[LISTENER]:

Take the default.

b)  Specify the list of database names that are configured in thisOracle home [E1LOCAL]:

Take the default.

c)  Specify the type of this database (1.Single InstanceDatabase|2.Oracle Restart Enabled Database) [1]:

Take the default.

d)  Specify the diagnostic destination location of the database

[C:\Oracle\diag\rdbms\e1local]:

Take the default.

e)  Specify the storage type used by the Database ASM|FS []:Enter FS.

f)  Specify the list of directories if any database files exist on ashared file system. If 'E1LOCAL' subdirectory is found, then itwill be deleted. Otherwise, the specified directory will be deleted.

Alternatively, you can specify list of database files with full path[]:

Take the default.

g)  Specify the flash recovery area location, if it is configured on thefile system. If 'E1LOCAL' subdirectory is found, then it will be

deleted. []:

Take the default.

h)  Specify the database spfile location [ ]:

Take the default.

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Chapter 9. Deinstalling the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 62 

i)  Do you want to continue (y - yes, n - no)? [n]:

Enter y.

Upon completion of steps a-i, you may get some errors indicating that not all of the directories could be deleted. This will be addressed as a later step in the

section entitled: To complete the database deinstallation. At this point you can

continue in sequence with the current section.

3. The above steps are used to remove the OEE 11gR2 database engine. To removethe Parent Oracle Home, continue with the next. For more information regarding

the Parent Oracle Home, refer to Understanding Destination Paths. 

4. Go to Start > All Programs > Oracle – Parent_Oracle_Home_Name > OracleInstallation Products > Universal Installer. In this case,

Parent_Oracle_Home_Name is the name that you specified for the Parent Oracle

Home when you installed the database. If you used the recommended names, this

would be “JDE_Local_DB_Home.” 

5. Click the link entitled:

Deinstall Products… 

6. Put a check mark next to the Oracle Home for:

JDE_Local_DB_Home

7. Click the Remove button and follow the prompts.

8. When the deinstall is complete, exit from the Oracle Universal Installer.

9. Perform the steps in the section below entitled: To complete the database

deinstallation. 

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Chapter 9. Deinstalling the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 63 

►  To deinstall the OEE 10g database

Follow these steps to deinstall an OEE 10g database.

1. Go to Start > All Programs > Oracle – E1Local > Oracle Installation Products >Universal Installer.

2. Click this link entitled:

Deinstall Products…

3. Put a check mark next to the Oracle Homes for these items:

JDE_Local_DB_Home

This is the Oracle Home Name that you provided when installing OEE. If youare not sure which name you used, expand the tree for each listed Oracle

Home by clicking on the plus sign next to each Oracle Home Name. The one

that you need to deinstall is titled Database Engine followed by a version

number. Place a check mark next to the parent of the line containing the

Database Engine.

E1Local

This is the Oracle Home Name of the cloned copy of the database.

4. Click the Remove button and follow the prompts.

5. When the deinstall is complete, exit from the Oracle Universal Installer.

6. Use this procedure to verify that the proper keys were removed from the registry:

a. Go to Start > Run…. 

b. In the Open field, enter this command to start the Registry Editor:

regedit

c. Make a backup of the registry:

i. Click on My Computer in the left-hand pane.

ii. Click File > Export … 

iii. Choose a location and provide a filename for the registry backup.

iv. Click Save.

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Chapter 9. Deinstalling the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 64 

d. Click on and expand this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Oracle

e. If the sub-key KEY_E1Local exists, delete it.

f. Click on and expand this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

g. If the keys OracleE1LocalTNSListener or OracleServiceE1LOCAL  

exist, delete them.

h. Exit the regedit program.

i. Reboot the computer.

 j. Delete this folder:

C:\JDEdwards\E1Local 

Note: No Files Can Exist In This Folder. It is very important that no files

exist in this folder when you next attempt to install the OEE database.

If any files do exist, the OEE installation will probably fail.

k.  If you cannot delete the folder because a file in that folder is locked, follow

these steps:

i. Determine which file is locked and which process has the lock on the file.

A freeware program called Process Explorer can be helpful in

determining this information. You can obtain a free copy of ProcessExplorer from this web site:

www.sysinternals.com 

ii. Either kill the locking process with Process Explorer or MicrosoftWindows Task Manager or, if the process was started as a MicrosoftWindows service, change the Startup Type to Manual and reboot the

computer again.

iii. Try again to delete the folder.

7. Perform the steps in the section below entitled: To complete the database

deinstallation. 

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Chapter 9. Deinstalling the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 65 

►  To complete the database deinstallation

Use this procedure to verify that the proper keys were removed from the registry:

1. Go to Start > Run…. 

2. In the Open field, enter this command to start the Registry Editor:

regedit

3. Make a backup of the registry:

a.  Click on My Computer in the left-hand pane.

b.  Click File > Export … 

c.  Choose a location and provide a filename for the registry backup.

d.  Click Save.

4. Depending on your Microsoft Windows operating system, click on and

expand this key:

32-bit version of Windows:

HKEY_LOCAL_MACHINE\SOFTWARE\Oracle

64-bit version of Windows:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Oracle

5. If the sub-key KEY_E1Local exists, delete it.

6. Click on and expand this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

7. If the keys OracleE1LocalTNSListener or OracleServiceE1LOCAL  exist, delete them.

8. Exit the regedit program.

9. Reboot the computer.

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Chapter 9. Deinstalling the Standalone Client

Copyright © 2011, Oracle. All rights reserved Rev2 66 

10. Delete this folder:

C:\JDEdwards\E1Local 

Note: No Files Can Exist In This Folder. It is very important that no filesexist in this folder when you next attempt to install the OEE database.

If any files do exist, the OEE installation will probably fail.

11. If you cannot delete the folder because a file in that folder is locked, followthese steps:

a.  Determine which file is locked and which process has the lock on the file.

A freeware program called Process Explorer can be helpful in

determining this information. You can obtain a free copy of Process

Explorer from this web site:

www.sysinternals.com 

b.  Either kill the locking process with Process Explorer or MicrosoftWindows Task Manager or, if the process was started as a MicrosoftWindows service, change the Startup Type to Manual and reboot the

computer again.

c.  Try again to delete the folder.

12. Perform the steps in the section below entitled: To complete the database

deinstallation. 

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Copyright © 2010, Oracle. All rights reserved GA.Rev2 67 

Glossary

This glossary provides descriptions of terms and acronyms used in this document.

Database driver

A set of code used to connect to a database.

E-Delivery

An Oracle web site from which applications can be downloaded.

H4A (HTML for Applications)

The Standalone Web Client.

Install Manager

The JD Edwards EnterpriseOne program that starts the Standalone Client installer. The

actual program name is:

InstallManager.exe

Java Developme nt Kit (JDK)

A set of tools and Java code used to develop Java applications.

Java Runtime Environment (JRE)

A set of tools used when running Java applications.

JDBC driver

A database driver that is used by Java programs to connect to a database.

Local databa se

A database that resides on the client workstation on which the Standalone Client is

installed.

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Glossary

Copyright © 2011, Oracle. All rights reserved Rev2 68 

Minimum Technica l Requirements (MTRs)

The minimum software and hardware requirements needed to install and run the

Standalone Client.

My Oracle Support

The Oracle web site at which support and documentation for Oracle products may be

obtained. As of this writing the URL is:

https://support.oracle.com 

Oracle Enterprise Edition (OEE)

A version of the Oracle database product. The particular version of OEE that is used and

installed by the Standalone Client is a stripped down version intended only for JDEdwards EnterpriseOne client and deployment server installations.

Oracle Universal Installer (OUI)

A program that is used to install Oracle products. This version of the Standalone Clientis installed using OUI. OEE is also installed by OUI.

Root folder

The base-level folder of a computer drive whether that drive is a hard drive or a DVD. It

is designated by the drive letter, a colon, and a backslash or, if the drive letter can be

assumed, simply by a single backslash.

Snapshot

A JD Edwards EnterpriseOne tool used to save and restore installations of JD Edwards

EnterpriseOne products such as standalone clients, development clients, and deploymentservers.

Software Protection Codes (SPCs)

Encrypted alphanumeric strings used to designate the number and expiration date of 

licenses used to run previous versions of JD Edwards EnterpriseOne, includingstandalone clients, development clients, and deployment servers. The 9.0 release of the

Standalone Client does not require SPCs.

Spec database

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Glossary

Copyright © 2011, Oracle. All rights reserved Rev2 69 

A database that contains information (“specifications” or descriptions) about JD Edwards

EnterpriseOne objects such as database tables, applications, and components of applications (forms, event rules, etc.).

SQL Server 2005 Express Edition (SSE or SSEE)The version of the Microsoft SQL Server database product intended to run on individual

client Microsoft Windows workstations.

Standalone Client

A JD Edwards EnterpriseOne 9.0/8.98 client that does not require any of these associated

EnterpriseOne servers:

Deployment Server

Enterprise Server (also known as host or logic server)

HTML Web Server

Database Server

Standalone Web Client

The web browser based component of the JD Edwards EnterpriseOne Standalone Client.

Tools component

The JD Edwards EnterpriseOne component of the Standalone Client that provides mid-

level functionality to the EnterpriseOne applications. Also known as JD EdwardsEnterpriseOne Tools Release or “system” code.