1 Canadantario, Oississauga, May WFoxTerry 5855 28262 NCCharlotte, Drive, Taylor David 10200

MODEL #

SOLUTION

CONDITION

SERIAL #

ElectroluxBRAND

11.16.12DW1002 Getting An E01 Error Code on the Control

SERVICE FLASH

EIDW6105 EIDW6305 EIDW6405 EWDW6505

TH806xxxxx - TH927xxxxx

An E01 error code is shown on the display and/or all lights on the console are flashing and the LED above Leak Detector is lit on the Main Control Board.

The Leak Detector, mounted in the machine compartment, has detected water in the lower base cover.

Diagnostis Steps:1. Check the drain hose for correct routing. See Figure 1 and 2.2. Check float to see if Upgrade Kit has been installed by looking for 3 holes

on top of float cap.3. Remove unit and bottom cover. Look for evidence of a water leak. When

a dishwasher leaks water, a white residue from the detergent will be left behind. If the leak light is still on, you will not be able to run the dishwasher.

4. Check the water valve and fill hose for water in the base as well as in the cover.

5. Check air duct on left side of tub and lock inside the unit.6. After repairs are complete, clean and completely dry the leak sensor which

is mounted to the side of the wash motor mounting plate; this should reset the control. Manually resetting the control may be necessary. This is done by pressing and holding the Hi-Temp pad for 10 seconds.

If the unit was built between TH806xxxxx - TH927xxxxx, order and install kit 154825501, ONCE.

Correct Routing of the Drain Hose to the Sink Drain

Figure 1 Figure 2

Incorrect Routing of the Drain Hose to the Sink Drain

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2 Canadantario, Oississauga, May WFoxTerry 5855 28262 NCCharlotte, Drive, Taylor David 10200

11.16.12DW1002 Getting An E01 Error Code on the Control

SERVICE FLASH

CLAIM FILING

Note: Follow the instructions provided with the 154825501 kit. ALL components within the kit must be installed. If kit 154825501 has already been installed, another kit is not necessary. Check diagnostic steps 1-5.

Consumers are responsible for service calls related to product that has not been installed correctly. All other repairs are filed in accordance to product warranty terms and conditions.

When filing a policy service claim in Service Bench, the section Warranty Type will need to be changed to Policy. The policy number is DW1002. This policy is ONLY for product built between TH806xxxxx - TH927xxxxx that has kit number 154825501 installed. Once the 154825501 kit is installed, additional 154825501 kits are not needed. Policy DW1002 will be paid at an A rate. This policy expires on 06/30/2013.

SOLUTION CONTD

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