6
Sponsors Tel: +44 (0) 207 368 9300 FAX: +44 (0) 207 368 9301 Email: [email protected] Wing Commander Gibbs, OC DSTO, Royal Air Force Major Bart Holewijn, Commander Royal Netherlands SERE School, Royal Netherlands Air Force Major Andreas Bunning, Head of Operational Test & Evaluation Team CH-53, DEU AAvn Combat Development Division, German Armed Forces Colonel Jace Sotomayor (ret’d), Senior Advisor to HAF/ SG, US DoD Lieutenant Colonel Wido Gerdsen(RNLAF), JAPCC NATO Lieutenant Colonel Uwe Schleimer, JPR Group Director, European Air Group Major Tor Cavalli-Bjorkman, Personnel Recovery Officer, Swedish Armed Forcesh Lieutenant Colonel Sebastiano Franco, Logistics Group Director, European Air Group Wade Chappell, Director, Personnel Recovery Center Bogota, United States Embassy Bogota Lieutenant Colonel Peter Gustavsson, CO Swedish SERE School, Swedish Armed Forces Paul Miller, Director Personnel Recovery Education and Training Center, Joint Personnel Recovery Agency, US DoD Senior Representative (tbc), Defence Prisoner of War/ Missing Personnel Office, US DoD Lieutenant Colonel Claude Schmitt, Wing Commander EH1/67 CSAR Squadron, French Air Force Chairman: Flt Lt Conrad Allen (RAF, ret’d), Managing Director of Urban-SERE Ltd Expert Speaker Panel Includes: Joint Personnel Recovery 2011 will give you the opportunity to: Pre Conference Workshop: 27th June 2011 Escape from the City A scenario based group-led workshop covering the planning and implementation of SERE and JPR in the Urban Environment Workshop led by: Flt Lt Conrad Allen (RAF, ret’d), Managing Director of Urban-SERE Ltd “JPR 2011 will give the opportunity to meet in an international forum with like-minded professionals to discuss the unique and ever-evolving challenges of PR and CSAR. JPR 2011 will offer the value of creative thinking toward vexing problems and challenges …as presented by highly skilled and experienced practitioners of the PR/CSAR mission.” Darrel Whitcomb, Col (ret) USAFR, PR/CSAR Historian, Consultant, and Author Hear operational updates on current Personnel Recovery activity from groups such as US Air Force, Royal Air Force and French Air Force with a particular focus on ISAF efforts in Afghanistan where the current trends and issues involved in Joint Personnel Recovery are at their most tangible. Three major areas of focus shall be; capability gaps, tactical alterations and organisational difficulties Learn of the latest policy planning developments from major JPR groups such as JPRA, DPMO, NATO and the EAG, focusing on the effort to achieve multinational interoperable Personnel Recovery operations Discuss differing approaches to JPR/SERE training from nations including USA, UK, and Sweden, focusing on the shift in nature of training to universal standards for all military branches in response to the changing character of CSAR operations Book & pay by 25 March 2011 and save UP TO £250 General/Flag Officers 1* and above go for FREE Focused, Well Prepared and Effective JPR Operations Venue: Le Meridien Piccadilly, London, Pre Conference workshop: 27th June 2011 Main Conference : 28th - 29th June 2011 www.jointpersonnelrecovery.com

7th Annual Joint Personnel Recovery Final Agenda

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Page 1: 7th Annual Joint Personnel Recovery Final Agenda

Sponsors Tel: +44 (0) 207 368 9300 FAX: +44 (0) 207 368 9301 Email: [email protected]

Wing Commander Gibbs, OC DSTO, Royal Air Force

Major Bart Holewijn, Commander Royal Netherlands SERE School, Royal Netherlands Air Force

Major Andreas Bunning, Head of Operational Test & Evaluation Team CH-53, DEU AAvn Combat Development Division, German Armed Forces

Colonel Jace Sotomayor (ret’d), Senior Advisor to HAF/SG, US DoD

Lieutenant Colonel Wido Gerdsen(RNLAF), JAPCC NATO

Lieutenant Colonel Uwe Schleimer, JPR Group Director, European Air Group

Major Tor Cavalli-Bjorkman, Personnel Recovery Officer, Swedish Armed Forcesh

Lieutenant Colonel Sebastiano Franco,

Logistics Group Director, European Air Group

Wade Chappell, Director, Personnel Recovery Center Bogota, United States Embassy Bogota

Lieutenant Colonel Peter Gustavsson, CO Swedish SERE School, Swedish Armed Forces

Paul Miller, Director Personnel Recovery Education and Training Center, Joint Personnel Recovery Agency, US DoD

Senior Representative (tbc), Defence Prisoner of War/Missing Personnel Office, US DoD

Lieutenant Colonel Claude Schmitt, Wing Commander EH1/67 CSAR Squadron, French Air Force

Chairman: Flt Lt Conrad Allen (RAF, ret’d), Managing Director of Urban-SERE Ltd

Expert Speaker Panel Includes:Joint Personnel Recovery 2011 will give you the opportunity to:

Pre Conference Workshop: 27th June 2011 Escape from the City A scenario based group-led workshop covering the planning and implementation of SERE and JPR in the Urban Environment Workshop led by: Flt Lt Conrad Allen (RAF, ret’d), Managing Director of Urban-SERE Ltd

“JPR 2011 will give the opportunity to meet in an international forum with like-minded professionals to discuss the unique and ever-evolving challenges of PR and CSAR. JPR 2011 will offer the value of creative thinking toward vexing problems and challenges …as presented by highly skilled and experienced practitioners of the PR/CSAR mission.”

Darrel Whitcomb, Col (ret) USAFR, PR/CSAR Historian, Consultant, and Author

• Hear operational updates on current Personnel Recovery activity from groups such as US Air Force, Royal Air Force and French Air Force with a particular focus on ISAF efforts in Afghanistan where the current trends and issues involved in Joint Personnel Recovery are at their most tangible. Three major areas of focus shall be; capability gaps, tactical alterations and organisational difficulties • Learn of the latest policy planning developments from major JPR groups such as JPRA, DPMO, NATO and the EAG, focusing on the effort to achieve multinational interoperable Personnel Recovery operations

• Discuss differing approaches to JPR/SERE training from nations including USA, UK, and Sweden, focusing on the shift in nature of training to universal standards for all military branches in response to the changing character of CSAR operations “

Book & pay by 25

March 2011 and save

UP TO £250

General/Flag Officers 1* and

above go for FREE

Focused, Well Prepared and Effective JPR OperationsVenue: Le Meridien Piccadilly, London, Pre Conference workshop: 27th June 2011Main Conference : 28th - 29th June 2011

www.jointpersonnelrecovery.com

Page 2: 7th Annual Joint Personnel Recovery Final Agenda

Tel: +44 (0) 207 368 9300 FAX: +44 (0) 207 368 9301 Email: [email protected]

PRE -CONFERENCE WORKSHOP: 27TH June 2011, 14:00 – 17:30

www.jointpersonnelrecovery.com

Escape from the CityA scenario-based group-led workshop specifically covering the planning and implementation of SERE and JPR in the Urban Environment.Following the successful workshop of JPR 2010, which sought to further develop understanding and highlight training shortfalls in both SERE and JPR for this unique environment, we are once again joined by Flight Lieutenant Conrad Allen (Ret’d) Managing Consultant of Urban-SERE Ltd who will facilitate and steer this progressive and interactive workshop.

Scene setting, through detailed presentations, will be followed by several scenarios, which will be examined both in isolation and concert. In so doing, it is intended that attendees will be able to fully contribute at the limit of their understanding whilst still being able to absorb other national, professional and personal concepts, understandings and ideas.This brainstorming should allow attendees to assimilate a more divergent approach to their current capabilities and doctrine, as well as breed a future culture of development and progression.

All attendees should expect to fully contribute regardless as to their current status, understanding or role within the SERE and JPR community.

Workshop facilitated by Flight Lieutenant (Ret’d) Conrad Allen, Managing Consultant, Urban SERE

Conrad Allen enlisted in the RAF straight from school in January 1987 serving initially on an RAF Mountain Rescue Team, during which time he responded to many aircraft crashes as well as personnel recovery of military and civilian personnel in distress in the UK. In 1998 he was commissioned into the RAF Regiment and served operationally in Northern Ireland, the Falkland Islands, and conducted operations in Bosnia as part of EUFOR. His last tour of duty, before retiring, was as a SERE instructor with the Defence SERE Training Organisation at RAF St. Mawgan where his particular skills were used to conduct a groundbreaking study into evasion in the urban environment. He has shaped UK policy and become the UK subject matter expert in Urban Evasion and Escape and is currently engaged with several government agencies in promoting and developing PR in this taxing and dynamic environment.

Joint Personnel Recovery 2011 brings together policy makers and practitioners from around the world to discuss the critical issues in the community. From overviews of key platform and technology developments, better understanding of the evolving nature of PR operations, to the current threats being faced. The 5th Annual conference will focus on the issues essential to maintaining an efficient and effective Personnel Recovery capability. In 2010 we brought together an audience of more than 100 participants from more than 25 military and industry organizations and 15 nations. Our delegates are programme managers of operational and future platforms, individuals responsible for defining Joint Personnel Recovery capability as well as platform and system engineers. We also welcomed significant representation from leading capability providers and their partners.

Private sector professionals. We provide the platform on which leading defence experts share their experience, knowledge and strategic thought

1) Thought Leadership: With an expected audience of senior military customers and decision makers from across the globe, Defence IQ events enable you to build your reputation as a market-leader in your chosen domain through speaking sessions and subject-specific conference streams, workshops and focus days 2) Branding: We bring together buyers and suppliers in a tailored location with unbeatable facilities for onsite branding and exposure. Furthermore, our dedicated marketing team can help you achieve your promotional aims in the months leading up to the conference with dedicated mailings to cover 50,000 contacts through brochure drops, extensive e-mail campaigns and tailored web coverage 3) Featured Networking Events: Focused and high level, our events will provide you with the perfect environment to initiate new business relationships and achieve face to face contact that overcrowded tradeshows cannot deliver. Sponsorship opportunities range from exhibition stands to sponsored lunches, cocktail receptions, gala dinners and a host of informal social networking events. For further details, or to discuss which option is best for your organisation, please call +44 (0)207 368 9500 or e-mail [email protected]

Sponsorship Opportunities | Three easy ways to get involved

Page 3: 7th Annual Joint Personnel Recovery Final Agenda

Tel: +44 (0) 207 368 9300 FAX: +44 (0) 207 368 9301 Email: [email protected]

DAY ONE: 28th June 201108.30 REGISTRATION

08.50 CHAIRMAN’S ADDRESS AND OPENING REMARKS Flt Lt Conrad Allen (RAF, ret’d), Managing Director of Urban-SERE Ltd

09.00 JOINT PERSONNEL RECOVERY AGENCY (JPRA): THE “WHY” OF SHAPING AND APPLYING US PR POLICY > What have been the Strategic Impacts of PR for the US and other Nations over the past 60 years > Developing professional development education programmes to better prepare the operational commanders of the future > The role of combining exercises, training, and education as a component of preparing properly for the execution phase of JPR missions Paul Miller, Director Personnel Recovery Education and Training Centre, Joint Personnel Recovery Agency, US DoD

09.40 WHAT ARE THE CURRENT CHALLENGES FACED BY THE UK DEFENCE SERE TRAINING ORGANISATION (DSTO) IN PROVIDING EFFECTIVE SERE TRAINING? > Learning about the change in training practices that have occurred as a result of the requirement for universal PR and SERE training > Exploring how the requirements in SERE/CSAR operations have changed and the way in which this has affected DSTO’s training regiment > Envisioning the direction and ways in which SERE training is most likely to evolve in the future Major Tim Laws, OC Training Management Squadron DSTO, Royal Air Force

10.20 COFFEE BREAK & NETWORKING

10.50 DEVELOPMENT OF TECHNOLOGY FOR JPR MISSION NEEDS > Analysing medical modernisation initiatives currently being pursued by the US Air Force > Explanation of ongoing field tests being undertaken in Afghanistan > Feedback from discussions at JPR 2010 which directly resulting in an ongoing partnership with a US Air Force Rescue Unit Colonel Jace Sotomayor (ret’d), Senior Advisor to HAF/SG, US DoD

11.30 ROYAL NETHERLANDS FORCES: SERE TRAINING AND PR POLICY DEVELOPMENT > Releasing the latest NATO PR policy doctrine to be used as the roadmap for future development > Royal Netherlands Air Force SERE school - developing an integrated European SERE training policy -investigating cooperation with the Belgian SERE School > Analysing how cooperative efforts between NATO allies can achieve efficient and effective PR operations Major Bart Holewijn, Commander Royal Netherlands SERE School, Royal Netherlands Air Force

12.10 NETWORKING LUNCH

13.30 JAPCC NATO: ENHANCING NATO PR INTEROPERABILITY TO ACHIEVE EFFECTIVE OPERATIONS > Using a shared information portal as a means of developing thought schools on PR > Addressing the current development of NATO policy doctrine and the effect that it will have with regards to ongoing PR operations > Educating national forces about how greater interoperability can achieve enhanced efficiency and effectiveness, saving money and man hours Lieutenant Colonel Wido Gerdsen(RNLAF), Personnel Recovery, JAPCC NATO

14.10 TRAINING AND STANDARDISATION FOR EUROPEAN FORCES TASKED FOR PERSONNEL RECOVERY OPERATIONS > Introducing the European Air Group (EAG) and its role in standardising training for the European Recovery Forces > Harmonising national Survival Evasion Rescue Escape training events through international negotiation and communication > Summarising the results of the Combined Joint Personnel Recovery standardisation course 2010. How successful was the objective of enabling greater operational cohesiveness in future multi-national combat recovery missions? Lieutenant Colonel Uwe Schleimer, JPR Group Director, European Air Group

14.50 AFTERNOON TEA & NETWORKING

15.20 INTEROPERABLE PERSONNEL RECOVERY OPERATIONS: THE SWEDISH PERSPECTIVE > Discussing the operational structure of the Swedish Armed Forces personnel recovery units > How to solve a lack of trained PR staff personnel for • Joint Work • Standardisation and delivery of courses > Personnel Recovery within the EU Nordic Battlegroup: • Documentation • Training • Equipment • Assets • Concept of Operation Major Tor Cavalli-Bjorkman, Personnel Recovery Officer, Swedish Armed Forces

16.00 THE GERMAN APPROACH TOWARDS PERSONNEL RECOVERY WITHIN ISAF > Enhancing German AAvn PR capabilities, retrofitting legacy platform with modular equipment > Discussing the pros and cons of retrofitting legacy platforms against purchasing new platforms > Analysing how to meet operational demands of current deployments under budget and time restraints > Studying future growth potential of modular mission equipment Major Andreas Bunning, Head of Operational Test & Evaluation Team, DEU AAvn Combat Development Division, German Armed Forces

16.40 CHAIRMAN’S SUMMARY AND CLOSING REMARKS

Page 4: 7th Annual Joint Personnel Recovery Final Agenda

Tel: +44 (0) 207 368 9300 FAX: +44 (0) 207 368 9301 Email: [email protected]

DAY TWO: 29th June 201108.30 COFFEE AND REGISTRATION

08.50 CHAIRMAN’S ADDRESS AND OPENING REMARKS Flt Lt Conrad Allen (RAF, ret’d), Managing Director of Urban-SERE Ltd

09.00 FRENCH AIR FORCE CSAR POLICY AND OPERATIONAL UNITS: EVALUATING STRUCTURE AND PERFORMANCE > Overview of the capabilities of the EC 725 (modern platform) > Use of the systems of the EC 725 in CSAR / PR mission from ground (Mission planning system) to the flight > Lessons learnt from Afghanistan and especially in Military Operations Other Than War (MOOTW) Lieutenant Colonel Claude Schmitt/Lieutenant Colonel Fabrice Albrecht, Wing Commander EH1/67 CSAR Squadron, Helicopter SQN 1/67 “Pyrénées” Commander, French Air Force

09.40 US AIR FORCE 56TH RESCUE SQUADRON, RAF LAKENHEATH: ANALYSING THE WORK OF A US UNIT BASED IN AN ALLIED NATION > Discussing USAF Rescue Organization, HH-60G and Pararescuemen Capabilities > Investigating Significant Rescue Operations, Current Operations, and the future > Documenting 56th Rescue’s training with UK and European military and PR/CSAR Squadrons Lieutenant Colonel Mark Ahrens, 56th Rescue Squadron, United States Air Force

10.20 COFFEE BREAK AND NETWORKING

10.50 PERSONNEL RECOVERY IN A HOST NATION: UNDERSTANDING AUTHORITIES AND BUILDING RELATIONSHIPS > Analysing the differences between PR manoeuvres operating with unilateral authority such as ISAF in Afghanistan compared with those in a foreign national government structure in which sovereignty issues and diplomacy play a far larger role > Understanding the changing nature of PR operation responsibility, whereby Ambassadors rather than military commanders hold primary responsibility > Investigating the development of a successful PR capability within an embassy. Learn the factors and processes required in order to build an effective relationship with a host nation Wade Chappell, Director, Personnel Recovery Center Bogota, United States Embassy Bogota

11.30 SWEDISH ARMED FORCES PERSONNEL RECOVERY: SERE TRAINING AS A CAPABILITY BUILDER > Training JFC HQ and national HQ role in PR in multinational operations > Pre-deployment training and Individual training - The Swedish way- introducing Swedish SERE A, B and C level > Swedish designated recovery units in Army, Air Force and Navy: Looking out for capabilities in the Swedish Armed Forces in the biggest change since the Napoleonic wars Lieutenant Colonel Peter Gustavsson, CO Swedish SERE School, Swedish Armed Forces

12.10 NETWORKING LUNCH

13.30 IMPROVING LOGISTICS IN PERSONNEL RECOVERY OPERATIONS: INCREASING EFFECTIVENESS THROUGH JOINT ExERCISES AND ADVANCED TECHNIQUES > How can organisation of platforms/equipment required for PR missions be made more effective > VOLCANEX: EAG sponsored exercise aimed at validating interoperability work carried out under auspices of EAG and member nations > EAG MN FARP/Rapid Refuelling Concept > Introducing the Multinational Team concept and the training required to achieve this aim Lieutenant Colonel Sebastiano Franco, Logistics Group Director, European Air Group

14.10 PARADIGM LIFELINK SERVICE - NExT GENERATION LOCATION ALERT AND MESSAGING SERVICES > Exploring how the LifeLink service can be deployed to remote areas outside of GSM communications coverage > Analysing the value of LifeLink as an asset recovery (personnel or equipment) capability in the event of an emergency > Focusing upon the uses of LifeLink for Location Alert and Messaging services Ian Hall, International Business Development Manager Paradigm Secure Communications

14.30 AFTERNOON TEA AND NETWORKING

15.00 DEVELOPING AND IMPLEMENTING NEW SERE/PR TTPS TO IMPROVE URBAN JPR CAPABILITY > What is the conventional thinking on urban SERE training and why is there a need to develop a new mindset? > Understanding the distinct challenges that the urban environment pose to the isolated personnel and the extraction team > Shaping new training programmes that ensure the challenge of urban personnel recovery is addressed comprehensively in the near future > Obstacles to the development of urban focused SERE training Flt Lt Conrad Allen (RAF, ret’d), Managing Director of Urban-SERE Ltd

15.40 EUROPEAN AIR GROUP APPROACH TO ACHIEVING ROBUST INTEROPERABLE PROCEDURES > Learning about the flexible global operation that spans from battlefield injury to national repatriation > Illustrating how standardisation can allow effective operations across large distances and between different allied forces > Developing AEROMEDEVAC training opportunities in multinational environments Senior Representative, European Air Group

16.20 CHAIRMAN’S SUMMARY AND CLOSE OF CONFERENCE

www.jointpersonnelrecovery.com

MoD

Media Partners

Page 5: 7th Annual Joint Personnel Recovery Final Agenda

Tel: +44 (0) 207 368 9300 FAX: +44 (0) 207 368 9301 Email: [email protected]

Conference Sponsors

Previous delegates of Joint Personnel Recovery

Attendance by country

Joint Personnel Recovery 2011 offers an unparalleled opportunity to interact with the leading policy makers and practitioners in the sector.

About DefenceIQDefence IQ is host to a series of global events and runs an online community of military and private sector professionals. We provide the platform on which leading defence experts share their experience, knowledge and strategic thoughts. We are dedicated to providing military personnel and the private sector with strategic defence resources covering current defence issues. Join the community: www.defenceiq.com/join.cfm

www.jointpersonnelrecovery.com

• 56th Rescue Squadron, USAF• 71st Rescue Squadron, USAF• Aerodata AG• Agusta Westland• Air Force Operational Command• Airborn/Airtransportschool• Army Operational Command Denmark - CIS Branch• Atlantic Inertial Systems• AusbZSpezlOp• Austrian Armed Forces• BMT Defence Services Ltd.• Boeing• BRH • Bundeswehr• Canadian Forces

• Canadian Forces Aerospace Warfare • Centre• Czech Armed Forces• Czech Ministry of Defence• Defence SERE Training Organisation• DEU AAvn Combat Development Division• DSTL• ESG Elektroniksystem-und Logistik- GmbH• Eurocopter Deutschland GmbH• Federal Ministry for Defence• FLIR Systems GmbH• German Air Force Staff• German Army• German Army Air Defence Force

• International Special Training Center• Jordanian Armed Forces• JPRA• Lockheed Martin UKIS• Martin-Baker Aircraft Ltd.• MINDEF• NATO Airborne Early Warning and Control Force• NLD SERE School• NoDISS• Norwegian Joint Headquarters• RAF Kinloss• RAND Corporation• RNoAF Air Warfare Center• Rockwell Collins France• Royal Air Force

• Royal Australian Air Force• Royal Danish Air Force• Royal Danish Navy• Swedish Air Force• Swedish Armed Forces• Swiss Air Force• Tadiran Spectralink Ltd / Elisra Group• TATE INC• UK JFACHQ• UK MoD• UKTI DSO• United States Embassy Bogota• US Coast Guard Activities Europe

Australia

Austria

Canada

Colombia

Czech Republic

Denmark

France

Germany

Israel

Italy

Jordan

Norway

Singapore

Sweden

Switzerland

The Netherlands

United Kingdom

United States

Country Country

Paradigm Secure Communications (Paradigm) is responsible for providing secure military satellite communication (Milsatcom) services for military customers around the world. Through ownership and operation of the Skynet constellation of satellites, Paradigm provides secure X-band (SHF) and UHF satellite communication services. The Skynet 5 satellites are specifically designed to meet the requirements of military users, with high-power, narrow-bandwidth transponders, active receive antenna and steerable spot beams, now extensively used by UK MoD, US DoD, NATO, Canada, Australia, Belgium, France, Germany, Netherlands and Portugal. Each service can be uniquely tailored to satisfy the customer’s requirement. For more information, please visit our website www.paradigmsecure.com

Cubic Defense Applications – a leading provider of military training and communications products – serves U.S. and allied forces in 50 nations. In the area of communications, Cubic supplies combat search-and-rescue avionics – including the next-generation AN/ARS-6(V) PLS – as well as tactical data links and surveillance receivers. The company also provides live air and ground combat training systems and support services. For more information, please visit website: www.cubic.com

Page 6: 7th Annual Joint Personnel Recovery Final Agenda

5 WAYS TO REGISTERFreephone: 0800 652 2363 or +44 (0)20 7368 9300

Fax: +44 (0)20 7368 9301

Post: your booking form to IQPC International 2nd Floor, 129 Wilton Road, London, SW1V 1JZ

Online: www.jointpersonnelrecovery.com

Email: [email protected]

Conf

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ode:

125

20.0

05

PAYMENT MUST BE RECEIVED PRIOR TO THE CONFERENCE

Terms and ConditionsPlease read the information listed below as each booking is subject to IQPC Ltd standard terms and conditions. Return of this email will indicate that you accept these terms. Payment Terms Upon completion and return of the registration form full payment is required no later than 5 business days from the date of invoice. Payment of invoices by means other than by credit card, or purchase order (UK Plc and UK government bodies only) will be subject to a £49 (plus VAT) per delegate processing fee. Payment must be received prior to the conference date. We reserve the right to refuse admission to the conference if payment has not been received. IQPC Cancellation, Postponement and Substitution Policy You may substitute delegates at any time by providing reasonable advance notice to IQPC. For any cancellations received in writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another IQPC conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by IQPC for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference.In the event that IQPC cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year from the date of cancellation. In the event that IQPC postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year from the date of postponement. Except as specified above, no credits will be issued for cancellations. There are no refunds given under any circumstances.

IQPC is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. IQPC shall assume no liability whatsoever in the event this conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency.Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, IQPC reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.

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IQPC recognises the value of learning in teams. Groups of 3 or more booking at the same time from the same company receive a 10% discount. 5 or more receive a 15% discount. 7 receive a 20% discount. Only one discount available per person

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Do you know or work for the same company as one of our speakers? Get in touch with them today to find out about our priority speaker registration rates! Venue: Le Méridien Piccadilly, 21 Piccadilly, London W1J 0BH,

Phone: + 44 20 7734 8000

Accommodation: Travel and accommodation are not included in the conference fee. For hotels near to Le Méridien Piccadilly please visit www.HotelMap.com/M5MSJ. This map displays live availability and allows you to book directly with each hotel. Alternatively, if you would like to book your accommodation by phone, you can call Daniel Spinner, our dedicated London concierge, on +44 20 7292 2335 quoting Special Reference CodeM5MSJ.

Venue: Le Meridien Piccadilly, London Pre Conference workshop: 27th June 14:00-17:30 Main Conference : 28th - 29th June 2011To speed registration, please provide the priority code located on the mailing label or in the box below.

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