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    Zaid Ali Alsagoff

    [email protected]

    Module 5:Module 5:LanguageLanguage

    mailto:[email protected]:[email protected]
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    Can You Recognize These Logos?Can You Recognize These Logos?

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    Top 10 Advertising Slogans?Top 10 Advertising Slogans?

    UNITARUNITARTakes You Far.Takes You Far.1.

    NikeNikeJust do it.Just do it.2.

    McDonaldsMcDonaldsIm lovin it.Im lovin it.9.

    M&M candiesM&M candiesM&Ms melt in your mouth, not in your hand.M&Ms melt in your mouth, not in your hand.10.

    L'OralL'OralBecause I'm worth it.Because I'm worth it.8.

    ClairoClairoDoes she ... or doesn't she?Does she ... or doesn't she?7.

    BMWBMWThe ultimate driving machine.The ultimate driving machine.6.

    KFCKFCFinger lickin' good.Finger lickin' good.5.

    DeBeersDeBeersDiamonds are forever.Diamonds are forever.4.

    VolkswagenVolkswagenThink small.Think small.3.

    CompanyCompanySloganSloganNoNo

    AgreeAgreeI do!I do!

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    It is estimatedIt is estimatedthat nearly half athat nearly half amillion Americansmillion Americanswill die this yearwill die this yearfrom diseasesfrom diseases

    caused bycaused bysmoking.smoking.

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    Module 5: LanguageModule 5: Language

    1. What isLanguage?

    2. Language AsA Tool

    3. Persuasion &Propaganda

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    He who defines the terms wins the argument- Chinese Proverb

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    5.1 What is Language?5.1 What is Language?

    Language is a toolLanguage is a toolwe have been using to understand and

    develop our thinking. We have been:

    Learning about the thinking of others by readingExpressing our own thinking through writingExchanging ideas with others by speakingand listening

    Thought and language can contribute to clear, effective thinkingand communication.

    LanguageLanguage is a system of symbolsfor thinking and communicating.

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    Sometimes words have two meanings- Led Zeppelin

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    5.2 Language As A Tool5.2 Language As A Tool

    Language is apowerful toolpowerful tool:

    To Clarify ThinkingClarify Thinking

    ForSocial CommunicationSocial Communication

    To Influence PeopleInfluence People

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    5.2.1 Clarify Thinking5.2.1 Clarify Thinking

    Language is a tool, then, powered by patterns of thinking.With its power to represent your thoughts, feelings, and

    experiences symbolically, language is the most important

    tool your thinking process has.

    I know what I want to say, butI justI justcant find the right words.cant find the right words.

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    5.2.1 Clarify Thinking5.2.1 Clarify Thinking

    The relationshiprelationshipbetween thinking and language isbetween thinking and language isinteractiveinteractive; both processes are continuously influencing

    each other in many ways.

    Clear and precise language leads to clear and precise thinking.Clear and precise language leads to clear and precise thinking.

    Clear LanguageClear LanguageSpecificDistinct

    PreciseAccurate

    Clear ThinkingClear ThinkingSpecificDistinct

    PreciseAccurate

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    5.2.1 Clarify Thinking5.2.1 Clarify Thinking

    Vague languageVague language - using words that are very imprecise and general.

    Vague words are words that lack a clear and distinct meaning.Examples:

    I had a nice time yesterday That is an interestingbook She is an oldperson She is a beautifulgirl

    Ambiguous languageAmbiguous language --also interfere with the clear expression ofthoughts. An ambiguous word is a word with more than one (1) meaningthat is open to different interpretations.

    Examples:

    He fed her dog biscuits The duck is ready to eat Flying planes can be dangerous

    The shooting of the hunter disturbed him

    The Rock saysyou shouldavoidavoidvague

    and ambiguouslanguage.

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    5.2.1 Clarify Thinking5.2.1 Clarify Thinking

    Here are some rules that can be adopted to achieve clearcommunication:

    Rules

    6. Utilize manner and context to clarify meaning6. Utilize manner and context to clarify meaning

    5. Use a simple straightforward style5. Use a simple straightforward style

    4. Tell the truth4. Tell the truth

    1.1. You should vary the style of your communication,You should vary the style of your communication,depending on the knowledge, age and status of yourdepending on the knowledge, age and status of your

    listenerslisteners

    2. Don't tell listeners what they already know2. Don't tell listeners what they already know1. Tell listeners what you believe they want to hear1. Tell listeners what you believe they want to hear

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    5.2.2 Social Communication5.2.2 Social Communication

    Language is always used in contextalways used in context.We should use the language style that is appropriate to the

    social situation.

    Language styles vary from informalinformalto formalformal.

    Example:Describe how you usually greet the following

    people when you see them:

    A Good Friend:

    A Teacher:

    A Parent:

    An Employer:

    A Waiter/Waitress:

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    5.2.2 Social Communication5.2.2 Social Communication

    Language stylesLanguage styles used in a context. You always speak with a person inmind, according to the situation. You may converse differently with friends,colleagues, parents and relatives.

    Examples: Yo dude, wassup how ya been!

    Good morning Mr. Jones, how are you today?

    SlangSlang-- slang is a restrictive style that limits its speakers to a particulargroup.

    Examples: All the guys in my class are busted Man, shes a real bomb! Hes definitely a crack-head Shes so hip and happening

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    5.2.2 Social Communication5.2.2 Social Communication

    JargonJargon - is made up of words, expressions, and technical terms that are

    understood by professional circles, but not to general public.Examples

    A: Breaker, breaker 1-9, cmon in, little frog

    B: Roger and back to you, Charley

    A: You gotta back down. You got a smokey ahead

    B: 10-4 skipper. Over and out

    DialectDialect- is a form of language that may be so different in terms soundpatterns, vocabulary and sentence structure, that it is generally may notbe understood by people outside the specific regional or ethnic group.

    Examples. Jom pi Kedah

    Kami semua sihat sokmo

    (People in Kedah may talk Bahasa Malaysia differently than people inKuala Lumpur or Kelantan.)

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    5.2.2 Social Communication5.2.2 Social Communication

    The ability to think critically gives you theThe ability to think critically gives you theinsight and the intellectual ability to:insight and the intellectual ability to:

    Distinguish peoples language use from theirDistinguish peoples language use from their

    individual qualities.individual qualities.Correct inaccurate beliefs about people.Correct inaccurate beliefs about people.

    Avoid stereotypical responses.Avoid stereotypical responses.

    Remember

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    5.2.3 Influence People5.2.3 Influence People

    The intimate relationship between language andthinking makes it natural that people use language

    to influence the thinking of others.

    Two types of language are often used topromote

    the uncritical acceptance of viewpoints:

    Euphemistic languageEuphemistic language

    Emotive LanguageEmotive Language

    By developing insight into these language strategies, you willBy developing insight into these language strategies, you will

    strengthen your abilities to function as a critical thinker.strengthen your abilities to function as a critical thinker.

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    5.2.3 Influence People5.2.3 Influence People

    Euphemistic languageEuphemistic language - to speak with good words andinvolves substituting a more pleasant way of sayingsomething instead of a blunt way.

    Examples:

    To disguise the unpleasantness of death, we could say:She passed away

    She departed this life

    Social Drinker (Alcoholic)

    Purification of the race (Slaughter)

    Soft Targets (people to be killed)

    Euphemisms can become dangerousEuphemisms can become dangerouswhen they are usedwhen they are usedto create misperception of important issues.to create misperception of important issues.

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    5.2.3 Influence People5.2.3 Influence People

    Emotive LanguageEmotive Language - Language that would probably

    stimulate certain feelings in you. Language that evokes

    feelings in others. - The emotional dimension of language.

    Example:

    What is your immediate reaction to the following words:

    Mawi

    Bush

    FreedomTerrorist

    Peaceful

    Democracy

    Murderer

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    5.2.3 Influence People5.2.3 Influence People

    Emotive language often plays adouble roledouble role it not only

    symbolizes and expresses our feelings but also arouses or

    evokes feelings in others (E.g. I Love You!)

    The presence of emotive words is usually a sign that a

    personal opinionpersonal opinionor evaluationor evaluation rather than a fact is being

    stated.

    Example:

    KL is a filthy and dangerous city only idiots would

    want to live there.

    Emotive language usageEmotive language usagecan becan bemisleading and even dangerousmisleading and even dangerouswhen speakers do not identify their opinions as opinions becausewhen speakers do not identify their opinions as opinions because

    they want you to treat their judgments as facts.they want you to treat their judgments as facts.

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    A dollar spent on brainwashing is more cost-effectivethan a dollar spent on product improvement.

    - Scott Adams

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    5.3 Persuasion & Propaganda5.3 Persuasion & Propaganda

    Language is used not only to communicate ideas but also

    to persuade or convince others to 'see things our way'see things our way'.

    Persuasion or propagandaPersuasion or propaganda refers to any material that is

    written or spoken by those who want others to believe that

    what they are saying is true.

    Six (6) common persuasive techniques:

    Exposure EffectExposure Effect

    Association EffectAssociation Effect

    Personal AttackPersonal Attack

    Appeals to PityAppeals to Pity

    Popularity & Testimonials (Bandwagon)Popularity & Testimonials (Bandwagon)

    Card StackingCard Stacking

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    5.3.1 Exposure Effect5.3.1 Exposure Effect

    Exposure EffectExposure Effect- In this technique, constant exposure of

    something is used to create familiarity, which in turn, will

    enhance your liking.

    Example:

    Our kids are being bombarded with the various fast foodadvertisements. These fast food chains are not only

    promoting their menu but other goodies that appeal to

    children as well. This constant exposure in the television,

    newspapers and street advertisements eventually creates asense of familiarity to children these days.

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    5.3.2 Association Effect5.3.2 Association Effect

    Association EffectAssociation Effect- If two events occur close together in

    living and/or space, the mind will form an association

    between them. This technique is widely used within the

    political scene to create guilt by association.

    On the other hand, it is also possible to have virtue by

    association. This means, you can also associate things

    positively.

    Example:

    Your supervisor appraises your work. At the same time, heis aware of your close relationship with the Managing

    Director. This will then have a positive impact on your

    position.

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    5.3.3 Personal Attack5.3.3 Personal Attack

    Personal AttackPersonal Attack- Arguments against the person. This form

    of persuasion or propaganda attacks the person who

    supports a cause, and not the cause itself.

    The underlying principle of this technique is that you should

    oppose an idea if you do not like the person who supports

    that idea. This is because the idea and the person areclosely associated.

    Mary suggested that Igive more time during

    class for students to askquestions. What does she

    know about teaching?Idiot! She knows nothing

    about teaching!

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    5.3.4 Appeals to Pity5.3.4 Appeals to Pity

    Appeals to PityAppeals to Pity- This technique is commonly used in legal

    pleadings. In such pleadings, the defendant's poor

    background or turbulent home life will often be brought up to

    gain leniency in sentencing, should the defendant be found

    guilty.

    If I get caught, theJudge will give me amild sentence due to

    my turbulent and sadchildhood in the

    ghetto. Isnt lifewonderful!

    5 3 5 Popularity & Testimonials5 3 5 Popularity & Testimonials

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    5.3.5 Popularity & Testimonials5.3.5 Popularity & Testimonials

    (Bandwagon)(Bandwagon)

    Popularity and TestimonialsPopularity and Testimonials - This

    technique also known as

    'bandwagonbandwagon' relies on the need for

    conformity due to its persuasive

    power. It is persuasive because it

    claims that everyone supports acertain position or buys that certain

    product.

    A variation of the popularity technique

    is testimonials. For instance, certainproducts are endorsed by famous

    people or idols. Their testimonials are

    taken to prove the effectiveness of

    the product.

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    5.3.6 Card Stacking5.3.6 Card Stacking

    Card stackingCard stacking(or suppressed

    information) - Operates as a

    persuasive technique by omitting

    information that supports the

    unfavored view.

    Example:

    This technique is normally used in

    most advertisements whereby

    companies only advertise thepositive effects and not the

    negative or side effects of a

    product.

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    Group ActivityGroup Activity

    PMIPMI

    Plus Points?Minus Points?

    Interesting Points?

    Rating:1 to 7(1 Disaster, 4 Average, 7 Excellent)

    Break into groups of 4-5. 10 min: DoPMI& Ratethe 3 UNITARStudent intake adverts.

    20 min: Conceptualizea genericUNITAR Student intake advert for 2008.

    Create a catchy sloganand visualizewith words (or sketch)the imagesor graphics that could persuade studentsto join or learn more about UNITAR.

    5 min: Document your ideas in thetemplate provided.

    15 min: Group Presentation & Discussion

    Important Notice:Contributions that are good will beshared with UNITARs MarketingDepartment.

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    20052005

    PMIPMI

    Plus Points?Minus Points?

    Interesting Points?

    Rating:1 to 7(1 Disaster, 4 Average, 7 Excellent)

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    20062006

    PMIPMI

    Plus Points?Minus Points?

    Interesting Points?

    Rating:1 to 7(1 Disaster, 4 Average, 7 Excellent)

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    20072007

    PMIPMI

    Plus Points?Minus Points?

    Interesting Points?

    Rating:1 to 7(1 Disaster, 4 Average, 7 Excellent)

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    2008?2008?

    PMIPMI

    Plus Points?Minus Points?

    Interesting Points?

    Rating:1 to 7(1 Disaster, 4 Average, 7 Excellent)

    Which group has thebest UNITAR student

    intake advertisement

    suggestion for 2008?

    SummarySummary

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    SummarySummary

    Language is a powerful tool:

    To Clarify Thinking

    For Social Communication

    To Influence People

    5.2 Language

    As A Tool

    Persuasion or propaganda refers to any material that is written orspoken by those who want others to believe that what they are

    saying is true.

    Six (6) common persuasive techniques:

    Exposure Effect Association Effect

    Personal Attack

    Appeals to Pity

    Popularity & Testimonials (Bandwagon)

    Card Stacking

    5.3. Persuasion& Propaganda

    Language is a system of symbols for thinking and communicating.5.1. What is

    Language?

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    Any Questions?Any Questions?

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    The EndThe End

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    ReferencesReferences

    BookBook

    Chapter 6 Thought & Language: John Chaffee, Thinking Critically, 6th Edition,Houghton Mifflin, Boston, 2000

    OOnnlliinnee RReessoouurrcceess

    Courseware -Module 7:http://cw.unitar.edu.my/ugb2013/c7/index.htm

    Marlboro Man: http://adage.com/century/graphics/campaign_marlboro.jpgHere is whats left of the Marlboro Man:

    http://imagesource.art.com/images/-/Whats-Left-of-the-Marlboro-Man-Poster-C10317558.jp

    Dont be a Butthead: Source:

    http://www.allposters.com/-sp/Don-t-Be-a-Butthead-Posters_i838546_.htm

    George Bush: http://postas.blogs.sapo.pt/arquivo/BushCartoon.jpgBurger:

    http://www.junkfoodblog.com/uploaded_images/carls-jr-jalapeno-burger-794176.jpg

    Fast food facts:

    http://www.photoshopdiva.com/images/new_gallerys/politcal%20words/images/6%20fast%

    Pizza: http://www.tiffanyspizza.com/images/big_pizza.jpg

    http://cw.unitar.edu.my/ugb2013/c7/index.htmhttp://adage.com/century/graphics/campaign_marlboro.jpghttp://imagesource.art.com/images/-/Whats-Left-of-the-Marlboro-Man-Poster-C10317558.jpeghttp://www.allposters.com/-sp/Don-t-Be-a-Butthead-Posters_i838546_.htmhttp://postas.blogs.sapo.pt/arquivo/BushCartoon.jpghttp://www.junkfoodblog.com/uploaded_images/carls-jr-jalapeno-burger-794176.jpghttp://www.photoshopdiva.com/images/new_gallerys/politcal%20words/images/6%20fast%20food%20&%20education.jpghttp://www.tiffanyspizza.com/images/big_pizza.jpghttp://infostore.org/info/761455?refer=761401&rs=3http://www.tiffanyspizza.com/images/big_pizza.jpghttp://www.photoshopdiva.com/images/new_gallerys/politcal%20words/images/6%20fast%20food%20&%20education.jpghttp://www.junkfoodblog.com/uploaded_images/carls-jr-jalapeno-burger-794176.jpghttp://postas.blogs.sapo.pt/arquivo/BushCartoon.jpghttp://www.allposters.com/-sp/Don-t-Be-a-Butthead-Posters_i838546_.htmhttp://imagesource.art.com/images/-/Whats-Left-of-the-Marlboro-Man-Poster-C10317558.jpeghttp://adage.com/century/graphics/campaign_marlboro.jpghttp://cw.unitar.edu.my/ugb2013/c7/index.htm
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    Contact DetailsContact Details

    Zaid Ali AlsagoffZaid Ali Alsagoff

    UNIVERSITI TUN ABDUL RAZAK

    16-5, Jalan SS 6/12

    47301 Kelana Jaya

    Selangor Darul Ehsan

    Malaysia

    E-mail:[email protected]

    Tel: 603-7627 7238Fax: 603-7627 7246

    mailto:[email protected]:[email protected]