70 HR Metrics With Examples - Simplicable

8/20/2019 70 HR Metrics With Examples - Simplicable

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Business Myths

Innovation

Performance Metrics

Business Plans

Business Processes

15. Involuntary Termination Rate in First Year How often are new staff fired? Example: the first year involuntary termination rate was 8.2%.

16. First Year Turnover Cost Rate Average costs related to workers who left in the first year including hiring costs, salary, training and benefitsassumed that knowledge workers add little value in the first year). Example: average first year turnovers cost

17. Manager Satisfaction with New Hires Average manager satisfaction with new hires was 65.2%.

18. Manager Satisfaction with Recruitment Process Average manager satisfaction with the recruitment process was 47.9%.

19. Employees Recruited from Key Competitors In some industries employees that are recruited from key competitors tend to have higher productivity. Examemployees were recruited from key competitors.

Productivity

20. Revenue per Employee Revenue per employee was $402,398.

21. Profit per Employee (PPE) Profit per employee was $103,890

22. Profit per People DollarHow much profit do you earn for $1 spent on employees and contractors. Example: profit per people dollar

23. Average Days Absent Average days absent was 13.4 days.

24. Business Specific Productivity Metrics Productivity should be measured in terms that are relevant to your business. Call center example: call volumeemployee increased 4% to 17.5 calls per hour.

25. Salary Increase vs. Revenue IncreaseWhen your spend more on employees is there payback? Example: average salary increased at 4.2% while revincreased at 3.2%.

Performance Management

26. Average Performance RatingHow well did employees score in performance reviews? Example: average performance rating was 3.8 (high

27. Problem Employee Rate How many employees failed performance reviews? Example: the problem employee rate was 4.5%.

28. Rehabilitation Rate for Problem Employees How many problem employees are rehabilitated within 6 months? Example: 57% of problem employees are

29. Termination Rate for Problem Employees How many problem employees are terminated? Example: 22% of problem employees were terminated.

30. Average Cost to Terminate Employee How much does it cost to fire someone (including legal, administration and severance)? Example: the averagterminate an employee was $33,090.

Costs

31. Average SalaryOften broken down by job level, department or position. Example: the average salary for a level 3 executive

32. Salary Deviation (by job level) What is the range between the top and bottom pay for a job level? Example: the salary deviation for a level 3was $109,876.

33. Cost of Benefits as a Percentage of Salary How much are you spending on benefits relative to salary? Example: average cost of benefits was 39.7% of s

34. Cost of Benefits as a Percentage of Revenue Average cost of benefits was 3.7% of revenue.

Key Employees and Star Performers

35. Key Employee Satisfaction Rate How satisfied are your most important employees? Key employees often includes executives and top perfor Example: key employees had a satisfaction rate of 89.7%.

36. Key Employee Retention Rate

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Business Psychology

Industries

Human Resources

Risk

The retention rate for key employees was 82.3%.

37. Key Employee Cost Rate How much do key employees cost (including salary, benefits, training and incentives)? Example: the averagelevel 3 key employee was $405,098.

38. Key Employees Eligible for Retirement How many key employees are eligible for retirement in the next 5 years? Example: 15.8% of key employeesfor retirement in the next five years.

39. Bench StrengthA succession planning metric that measures the depth of the successor pool for a key position. Example: therqualified successors for level 1 executives.

40. Key Employee Turnover by Reason Code Why do key employees leave? Reason codes include things like compensation, personal reasons, benefits, pr development etc... Example: 17% of key employees leave for better compensation.

HR Pipeline

41. Employee Salary by Level Average salary broken down by level. Example: average salary for level 8 staff is $48,765.

42. Number of Employees by Band There are 10,876 level 8 staff.

43. Employee Productivity by Position This is a business specific metric. Biomedical research example: the average patents per senior researcher wa

44. Attrition by Level The attrition rate for level 8 staff was 17.3%.

Employee Retention

45. Involuntary Termination Rate The involuntary termination rate was 2.2%.

46. Voluntary Termination RateThe voluntary termination rate was 21.1%.

47. Average Retention PeriodOften broken down by department, manager or position. Example: the average retention period in the sales d

3.4 years.

48. Employees Eligible for Retirement28% of employees become eligible for retirement in the next 5 years.

49. Employees Eligible for Early Retirement Not all employees eligible for early retirement will retire — there is often room to negotiate. Example: 30.2employees are eligible for early retirement in the next 10 years.

50. Average TenureAverage tenure is 13.6 years.

51. Voluntary Termination By Reason CodeWhy are staff leaving? Example: 8% of staff who quit said it was because of working conditions.

Employee Satisfaction52. Job Satisfaction Average employee job satisfaction was 67%.

53. Job Empowerment 76% of employees say they are empowered to do their jobs.

54. Compensation Satisfaction 3% of employees say they are satisfied with compensation.

55. Opportunities for Advancement 43% of employee say they have opportunities for advancement.

56. Training and Development Effectiveness33% of employees say that training and development programs are effective.

57. Net Promoter Rate 65% of employees say they would recommend our products to friends and family.

58. HR Department Satisfaction Rate 34% of employees are satisfied with the HR department.

59. Management Effectiveness

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Best Practices

Business Showdown

Business Strategy

Business Sustainability

16% of employees are satisfied with executive management.

60. Clarity of Company Vision 38% of employees believe the company has a clear vision.

61. Equal Opportunities89% of employees say there are equal opportunities for advancement.

62. Work / Life Balance 44% of employees say they enjoy work / life balance.

63. Employee Commitment Index Employees are asked questions that gauge their commitment to the company. Example: 16% of employees sa

remain at the company for more than 5 years.

64. Market Opportunity IndexEmployee perceptions of opportunities elsewhere. Example: 67% of employees believe our competitors offercompensation.

65. Employee Complaints2.1% of employees made at least one complaint to HR.

66. Employee Lawsuits 6 employees and former employees sued the company.

Training and Development

67. Training Cost per Employee Average training and development costs were $3,454 per employee.

68. Training per Employee The average employee completed 14.7 hours of training.

Diversity and Compliance

Employers track diversity statistics for regulation and compliance.

69. Gender Example: 54% of level 3 executives are women.

70. DisabilitiesExample: 6.3% of employees have a disability.

Dashboard Example

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Competitive Advantage

Corporate Communication

Marketing

Quality

Sales

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