70-284 MCSE Guide to Microsoft Exchange Server 2003

70-284 MCSE Guide to Microsoft Exchange Server

2003 Administration

Chapter OneIntroduction to Exchange

Server 2003

70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

2

Objectives

• Describe different types of messaging systems• Understand the features available in Exchange

Server 2003• List the new features available in Exchange

Server 2003• List the features removed from Exchange

Server 2003


3

Types of Messaging Systems

• Messaging systems are a standard part of almost every company

• Allow easy communication between all levels of staff in an organization

• Messaging systems can be divided into two categories:– Shared file messaging systems– Database messaging


4

Shared File Messaging Systems

• Central server is used to store messages in files

• Client software is responsible for performing most of the work

• Early messaging systems were shared file messaging systems


5

Database Messaging Systems

• Use a central database to store the messages for all users

• Client software does not access the database directly

• Microsoft Exchange is a database messaging system


6

Exchange Server 2003

• Features:– Active Directory integration– Cluster capable

– Policy-based management

– Recipient management flexibility– Excellent client software


7

Exchange Server 2003 (continued)

• Features (continued)– Address book manageability– Public folders

– Scalability

– Security– Disaster recovery– Flexible upgrade options


8

Active Directory Integration

• Directory service for tracking user characteristics and system configuration

• Included in Exchange Server 2003


9

Activity 1-1: Installing Windows Server 2003

• Objective: Install Windows Server 2003• Description: Windows Server 2003 is required

before Exchange Server 2003 is installed


10

Activity 1-2: Configuring a Static IP Address

• Objective: Configure your server with a static IP address

• Description: Static IP address is needed so users have a consistent place to connect


11

Activity 1-3: Installing Active Directory

• Objective: Install Active Directory• Description: Exchange Server 2003 requires

Active Directory to store configuration information


12

• Allows applications to be installed on multiple servers but running on only one at a time

• If an application fails on one server, a second server takes over

• Important for highly available systems

Cluster Capable


13

Activity 1-4: Modifying Microsoft Internet Explorer Default Security

• Objective: Modify the default security settings of Internet Explorer

• Description: You must reduce the security settings on your server to perform Web research


14

• Recipient policies– Allow administrators to define criteria for groups

of users to be managed

• Server policies– Used to manage groups of servers

Policy-based Management


15

• Potential recipients: – Users (most common)– Security groups

– Distribution groups

– Contacts– Public folders

Recipient Management Flexibility


16

Excellent Client Software

• Exchange Server 2003 is capable of acting as a server for many different e-mail clients

• Many advanced features are available only when using Outlook as the client software


17

Excellent Client Software (continued)

• Outlook Web Access (OWA)– A Web-based version of Outlook

• Simple Mail Transfer Protocol (SMTP)– For mail delivery

• Post Office Protocol version 3 (POP3)– Allows storage of messages in a single inbox

• Internet Message Access Protocol (IMAP)– Allows message storage in multiple folders


18

Activity 1-5: Installing Internet Information Services

• Objective: Install Internet Information Services (IIS)

• Description: IIS is required for Outlook Web Access


19

Address Book Manageability

• Global Address List (GAL)– List of all users in an organization

• Application Service Provider (ASP) – Ensures that each customer only has his own

employees in the GAL


20

Public Folders

• Public folders are used by Exchange Server 2003 to support: – Shared calendars– Discussion groups

– Shared mailboxes

– Messaging applications


21

Scalability

• Scaling out– A single application is installed on multiple

servers

– Servers communicate to operate as a single system


22

Security

• Security is supported when users are sending messages– Secure Multipurpose Internet Mail Extension

(S/MIME)• Encrypts Internet e-mail messages

– Secure Sockets Layer (SSL)• Encrypts communication between servers and

clients


23

Disaster Recovery

• NT Backup is installed with Exchange Server 2003– Backs up the Exchange databases while being

accessed

– Backs up and restores only entire Exchange databases

– Third-party software can restore individual messages


24

Flexible Upgrade Options

• Exchange Server 5.5 and Exchange 2000 Server can be upgraded to Exchange Server 2003– Exchange 2000 Server can be upgraded with a

simple in-place upgrade

– Exchange Server 2003 is installed over an existing Exchange 2000 server


25

New Features of Exchange Server 2003

• Improved OWA• Kerberos authentication• RPC over HTTP

• Mobile Services for Exchange


26

New Features of Exchange Server 2003 (continued)

• Query-based distribution groups• Recovery storage group• Enhanced clustering

• Internet Mail Wizard• Connection filtering


27

Improved OWA

• The new version of OWA has almost the complete functionality of the full Outlook client– Attachment blocking stops attachments with

certain file extensions

– Junk e-mail filtering moves junk mail out of the main inbox and into a junk mail folder

– S/MIME allows OWA users to send encrypted e-mail


28

Kerberos Authentication

• The standard authentication protocol for all versions of Windows starting with Windows 2000 Server and Professional– Provides enhanced security over the older

NTLM authentication


29

RPC over HTTP

• Remote procedure call (RPC) over Hypertext Transfer Protocol (HTTP) – Allows mobile users to use the full Outlook

client

– Connecting to Outlook client remotely required the use of a virtual private network (VPN) connection


30

Mobile Services for Exchange

• Allows mobile users to access their information stored on Exchange Server 2003


31

Query-based Distribution Groups

• Dynamically defines membership of a group based on a Lightweight Directory Access Protocol (LDAP) query– Reduces time spent maintaining the

memberships and makes lists more accurate


32

Recovery Storage Group

• Used to recover individual messages– Previous versions required use of a spare

server to recover individual mail messages


33

Enhanced Clustering

• Exchange Server 2003 supports using up to eight servers in a cluster– Clustering support in Exchange 2000 Server

only allowed for two servers in a cluster


34

Internet Mail Wizard

• Easier for administrators to configure their Exchange servers to connect with the Internet

• Functions controlled through the Internet Mail Wizard:– E-mail domains

– Relaying– Rules for outbound messages


35

Connection Filtering

• Restricts which servers are allowed to send e-mail messages to an Exchange server

• Block lists provide data about IP addresses based on rules

• Lists configured to block incoming mail from the IP addresses– Maintained by third parties and are accessible

over the Internet


36

Features Removed in Exchange Server 2003

• Connectors for Lotus ccMail and Microsoft Mail

• Real-time collaboration features• M: drive• Key Management Service


37

Connectors for Lotus ccMail and Microsoft Mail

• Lotus ccMail and Microsoft Mail have not been commonly used since the late 1990s

• If you require ongoing connectivity to either Lotus ccMail or Microsoft Mail, you should ensure that there is at least one Exchange 2000 server in your organization


38

Real-time Collaboration Features

• Provided real-time collaboration for instant messaging

• Supported multi-user conferences with text chat, sound, white boards, and video

• These features are now found in a separate product called Live Communications Server 2003


39

M: Drive

• In previous versions of Exchange Server, the drive letter M was created on the server to provide access to the information store– Some applications require the M: drive

– The M: drive is disabled by default in Exchange Server 2003

– Enabled if required for a software application


40

Key Management Service

• Both Windows 2000 Server and Windows Server 2003 include Certificate Services, which replaces the functionality of the Key Management Service


41

Summary

• There are two generic types of messaging systems: – Shared file messaging systems – Database messaging systems

• Exchange Server is a database messaging system


42

Summary (continued)

• Features of Exchange Server 2003 include:

– Active Directory integration

– Cluster capable – Policy-based

management– Recipient management

flexibility– Excellent client

software

– Address book manageability

– Public folders– Scalability– Security– Disaster recovery – Flexible upgrade

options


43

Summary (continued)

– Improved OWA– Kerberos

authentication

– RPC over HTTP

– Mobile Services for Exchange

– Query-based distribution groups

– Recovery storage group

– Enhanced clustering

– Internet Mail Wizard– Connection filtering

• New features of Exchange Server 2003


44

Summary (continued)

• Features removed from Exchange Server 2003 include: – Connectors for Lotus ccMail and Microsoft Mail– Real-time collaboration features

– M: drive

– Key Management Service

Documents

70-284 MCSE Guide to Microsoft Exchange Server 2003