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Cisco 650-251
650-251 LCSAUC: Cisco Lifecycle Services Advanced
IP Communications
Practice TestVersion 1.0
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QUESTION NO: 1
Quality of service is analyzed at which service component within the Cisco Unified
Communications plan phase?
A. Network Readiness Assessment
B. Application Readiness Assessment
C. Site Readiness Assessment
D. Operation Readiness Assessment
Answer: A
QUESTION NO: 2
Which optimize phase service component assesses the current state of the network management
infrastructure of a customer to identity issues and opportunities that lead to recommendations for
improving the ability to manage their Cisco Unified Communications system?
A. Deployment Assessment
B. Technology Assessment
C. Security Assessment
D. Operations Assessment
Answer: D
QUESTION NO: 3
Which statement most accurately describes the account planning service component in the
prepare phase for Cisco Unified Communications?
A. It performs a detailed financial analysis, including current phone network costs, training, and
return of investment.
B. It researches unique challenges and conducts competitive analysis to determine a vertical
approach and strategy.
C. It identifies the key players, high-level solution requirements, timelines, and scope of the
opportunity.
D. It provides the partner with information regarding customer acceptance of the new solution.
Answer: B
QUESTION NO: 4
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Which phase includes conducting Cisco Unified Communications network traffic analysis and
capacity planning in order to ensure high availability?
A. Design
B. Prepare
C. Maintain
D. Optimize
Answer: D
QUESTION NO: 5
Which two of the following activities are included in the Cisco Unified Communications staff
development? Select two.
A. Collect Cisco Unified Communications Training Materials
B. Develop Job Role Training Requirement
C. Request for Training Budget
D. Develop Curriculum Map
E. Develop Informal Basic Training
Answer: B,D
QUESTION NO: 6
Which Service component in Cisco Unified Communications operate phase identifies and solves
reoccurring incidents by analyzing incident trends to identify patterns and systemic conditions?
A. problem Management
B. incident Management
C. Change Management
D. Systems Monitoring
Answer: A
QUESTION NO: 7
Which service component in the design phase describes developing a detailed, sitE.specific plan
for implementing the new technology system or solution?
A. Implementation Plan Development
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B. Detailed Design Development
C. Systems Acceptance Test Plan Development
D. Staging Plan Development
Answer: A
QUESTION NO: 8
The final documentation that records detailed implementation information for customers, including
specific design requirements, are delivered at which server component within the Cisco Unified
Communications implement phase?
A. ProjectCloseout
B. As-Built Documentation
C. Operations Setup
D. Post-Implementation Support Handoff Meeting
Answer: B
QUESTION NO: 9
Which service component in the plan phase evaluates the readiness of your current facilities
infrastructure to support Cisco Unified Communications system development?
A. Network Readiness Assessment
B. Operation Readiness Assessment
C. Site Readiness Assessment
D. Application Readiness Assessment
Answer: C
QUESTION NO: 10
Which of the following three service requirements are included in the Cisco Unified
Communications optimize phase? Select three.
A. Business Case Alignment
B. Security Assessment
C. Incident management
D. Operations Readiness Assessment
E. Technology Assessment
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Answer: A,B,E
QUESTION NO: 11
Which phase includes the activity of assisting the customer to monitor their Cisco Unified
Communications system performance and to respond to trouble reports?
A. Maintain
B. Deploy
C. Operate
D. Optimize
Answer: C
QUESTION NO: 12
Which service component includes preparing for the Cisco Unified Communications customer
demonstrations and presenting an overview of the applicable solutions?
A. Present an Overview of the Design
B. Conduct Administrator andEnD.User Trainging
C. Customer Educations
D. Proof of concept
Answer: C
QUESTION NO: 13
Which two Cisco Unified Communications service components focus only on software
implementation? Select two.
A. Messaging Implementation
B. Rich Media Implementation
C. personal Assistant Implementation
D. Auto Attendant Implementation
E. Call Control Implementation
Answer: C,E
QUESTION NO: 14
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Which of the following best defines the Cisco Lifecycle Services approach?
A. the minimum set of services that are needed to successfully deploy and manage technology
solution
B. system design to help ensure selection of the most appropriate products
C. business requirements and investments as they pertain to asset lifecycle management
D. technology strategies and related product lifecycles that are required to ensure minimal risks
and maximum return of investment
Answer: A
QUESTION NO: 15
What is the primary objective of the plan phase?
A. Assess the existing environments to determine if it can support the proposed system.
B. identify the activities for installing and configuring the equipment at the customer sites.
C. Gather high-level solution requirements, and understand the customer business needsan the
opportunity.
D. Prepare the activities for day-to-day support, management, and monitoring of the newly
implemented system.
Answer: A
QUESTION NO: 16
Which device level design detailed development activity is associated with the create template for
each user group task that includes type of phone, required applications and soft key configuration?
A. Design Network Management and Operation Infrastructure
B. Conduct Station Reviews
C. Design Database Integration
D. Design Call Control System
E. Host Feature/Function Design Workshop
F- Design ISN Configuration
Answer: B
QUESTION NO: 17
Which service component in a detailed design development focuses on identification and
configuration of the actual network components (routers, servers, local-area networks, and so on)
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to be incorporated to run and support a Cisco Unified Communications system.
A. System Design Workshop
B. Feature and Functionality Design Workshop
C. DevicE.level Design Workshop
D. Physical Design Workshop
Answer: D
QUESTION NO: 18
Which of the following phases assesses the current network infrastructure of a customer?
A. Prepare
B. Plan
C. Analyze
D. Design
Answer: B
QUESTION NO: 19
Which three service components belong to the operate phase? Select three.
A. Change Management
B. Operations Implementation
C. System monitoring
D. Incident Management
E. Operations Assessment
Answer: A,C,D
QUESTION NO: 20
Which phase and service component includes comparing the solution requirements with the bill of
materials and high-level design in order to finalize the detailed business and technology
requirements for the Cisco Unified Communications solution?
A. Plan - Application Readiness Validation
B. PreparE. Proof of Concept
C. PreparE. Technology Strategy Development
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D. Plan - Systems Requirements Validation
Answer: D
QUESTION NO: 21
Which two of the following activities are included in the Cisco Unified Communications project
closeout? Select two.
A. Complete Ongoing Support Handoff Materials
B. Prepare for Handoff Meeting
C. Update Leading Practices
D. Obtain Customer Satisfaction Feedback
Answer: C,D
QUESTION NO: 22
During the implement phase, systems acceptance testing provides which two of the following
services for the customer? Select two.
A. it installs, configures, and verifies monitoring tools and processes in accordance with the
operations implementation.
B. It verifies that the Cisco Unified Communications solutions is ready for production.
C. it verifies that the Cisco Unified Communications solution meets their business and technical
requirements.
D. It executes and verifies the migration plan by migrating network services from an existing state
to a future state.
E. It provides automated tools for measuring system performance under load.
Answer: B,E
QUESTION NO: 23
Which service component if detailed design development includes completing the Cisco Unified
Communications station review template and ensuring that user groups have the right set of
features, functions, dialing capabilities, and applications?
A. DevicE.Level Design
B. System Design Workshop
C. Feature and Functionality Design Workshop
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D. Physical Design Workshop
Answer: A
QUESTION NO: 24
Which implement phase service component describes the activities to install and test your Cisco
Unified Communications solution in a non production lab environment?
A. Proof of Concept
B. Acceptance Testing
C. Staging
D. Lab Testing
Answer: C
QUESTION NO: 25
Which includes an activity to host a workshop that focuses on the identification and configuration
of the actual network components (routers, servers, local-area network or LAN, and so on) that be
incorporated to run and support the Cisco Unified Communications system?
A. Implement
B. Design
C. Plan
D. Prepare
Answer: B
QUESTION NO: 26
Which phase includes testing operational processes and procedures in accordance with the Cisco
Unified Communications operations plan?
A. Operate
B. Design
C. Deploy
D. Implement
Answer: D
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QUESTION NO: 27
In which phase is the staff training development for Cisco Unified Communications planned?
A. Design
B. Implement
C. Plan
D. Prepare
Answer: B
QUESTION NO: 28
In which of the following phases can you ensure that the new Cisco Unified Communications
solution is integrated without disrupting the existing network?
A. Operate
B. Plan
C. Deploy
D. Implement
Answer: B
QUESTION NO: 29
What customer benefits are provided by conducting a project kickoff in the Cisco Unified
Communications plan phase?
A. It helps to confirm project roles and responsihilites, and milestones dates.
B. It reduces the risk of downtime caused by facilities-related problems.
C. It ensures that the customer receives a detailed network diagram.
D. It ensuresenD.user support immediately after the launch of the new system.
Answer: A
QUESTION NO: 30
Which service components develops a plan that identifies the necessary steps to move from an
existing system to the Cisco Unified Communications system?
A. Migration Plan Development
B. Detailed Design Development
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C. Staging Plan Development
D. Implementation Plan Development
Answer: A
QUESTION NO: 31
Which of the following phases is a high-level design proposed Cisco Unified Communications
solution developed?
A. Operate
B. Design
C. Plan
D. Prepare
Answer: D
QUESTION NO: 32
Which service component within the prepare phase validates the Cisco Unified Communications
System high-level design of the customer and identifies potential design enhancements?
A. proof of Concept
B. Technology Strategy Development
C. High-level Design Development
D. Proposal Development
Answer: A
QUESTION NO: 33
Both budgetary pricing and return on investment are identified and calculated under which service
component within the Cisco Unified Communications phase?
A. Business Case Development
B. Proof of Concept
C. Proposal Development
D. Account Planning
Answer: A
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QUESTION NO: 34
Which of the following phases includes identifying and documenting customer business
requirements?
A. Prepare
B. initiate
C. Design
D. plan
Answer: A
QUESTION NO: 35
Which service component within the prepare phase provides a financial justification for the
customer in the adoption of a Cisco Unified Communications phase?
A. Account Qualification
B. Business Case Development
C. Proof of Concept
D. Technology Strategy Development
Answer: B
QUESTION NO: 36
In the design phase, which service component includes developing and documenting the test
cases used to verify that a deployed Cisco Unified Communications solution meets the business
and technical requirements?
A. Applications Development
B. System Acceptance Test Plan Development
C. Proof of Concept Development
D. Implementation Plan Development
Answer: B
QUESTION NO: 37
Which phase includes staff training and enD.user training for the Cisco Unified Communications
solution?
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A. Plan
B. Implement
C. Design
D. Deploy
Answer: B
QUESTION NO: 38
Which statement describes the business requirements development service component in the
Cisco Unified Communications prepare phase?
A. it analyzes the customer business requirements and recommends an appropriate Cisco Unified
Communications solution to meet business requirements.
B. It identifies and documents the appropriateenD.user training needed for the customer.
C. It assess and documents the business requirements for enD.user service delivery.
D. It identifies the customer business requirements to match a model Cisco Unified
Communications solution.
Answer: C
QUESTION NO: 39
Which phase sequence represents the Cisco Lifecycle Services approach for Cisco Unified
Communications?
A. Presale, Plan, Develop, Deploy, Operate, and Maintain
B. Prepare, Plan, Design, Implement, Operate, and Optimize
C. Initiate, Plan, Analysis, Design, Develop, and Operate
D. Analysis, Design, Deploy, Implement, Verify, Implement, and Operate
Answer: B
QUESTION NO: 40
After successful implementation and handoff of a project, which Cisco Lifecycle Services phase
describes the post-project support activities?
A. Maintain
B. Implement
C. Plan
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D. Operate
Answer: B
QUESTION NO: 41
Which of these statements most accurately describes the technology strategy development
service component in the Cisco Unified Communications prepare phase?
A. It compares the Cisco Unified Communications solution systems functions and features to the
customer operations.
B. It analyzes the customer business requirements and recommends an appropriate Cisco Unified
Communications solution to meet business requirements.
C. It assesses and documents the business requirements forenD.user service delivery.
D. It identifies the customer business requirements to match a model Cisco Unified
Communications solution.
Answer: B
QUESTION NO: 42
Which two service components are part of the Cisco Unified Communications plan phase? Select
two.
A. Account Planning
B. Site Reaciiness Assessment
C. Operations Readiness Assessment
D. Proof of concept
E. Proposal Development
Answer: B,C
QUESTION NO: 43
In the design phase, which service component includes developing and documenting the custom
specifications for Cisco Unified Communications Contact Center?
A. Application Development
B. Staging Plan Development
C. Detailed Design Development
D. Implementation Plan Development
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Answer: A
QUESTION NO: 44
Which service components in the plan phase includes developing and executing a project
management program and managing information, resources, and change control?
A. Preparing Project Kickoff
B. Design Project Kickoff
C. Implementation Project Kickoff
D. Planning Project Kickoff
Answer: D
QUESTION NO: 45
Which two activities are included in the operations implementation service component in the Cisco
Unified Communications implementation phase? Select two.
A. Develop an Implementation-Ready Operations Plan
B. Develop Operational Processes and Procedures
C. Execute the Staging Test Plan and Acceptance Test Subset
D. Install and Configure a Network Management System
Answer: B,D
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