MODULE 603DEVELOPING BALANCED

GOALS AND PLANS

Dr. Mario Denton

Crown Financial Ministries Marketplace Programme Director for Africa

Africa Director for FCCI (The Fellowship for Companies for Christ International)

CEO STRONG MESSAGE BUSINESS CONSULTANT

Let's keep the good marketplace vibes alive. Let's network. Tel (w) + 27(0) 82 88 29903. E-mail address: mario@crown.org.za Website: www.crown.org.za and click on marketplace

E-mail address: marden@mweb.co.za website: www. strongmessage.co.za

Skype: mario.denton

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Table of Contents1. Developing Balanced Goals and Biblical Foundation

2. The Balanced Planning process

3. Application assignment

4. Appendix

Developing BalancedDeveloping Balanced Goals and

Plans

As stewards of our businesses, we are entrusted by God to carefully guide

and manage them. Prudent stewards develop long- and short-range plans to set and achieve their vision for the business.

DEVELOPING BALANCED GOALS AND PLANS Establish a Balanced Focus & GoalsEstablish the Leadership & Direction

Objectives:In this module, you will:

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1. Learn the first five steps of an eight-step Balanced Planning Approach to develop long-range goals, objectives, strategies, plans and actions for the organisation. (Steps six through eight will be learned in future modules.)2. Learn the GOSPEL model for long-range plans.3. Complete the first five steps of the Balanced Planning Approach.

1. Biblical Foundation

The practice of developing goals and plans derives from the principle of

Godly stewardship.

Now the Lord said to Abram, “Go from your country and your kindred and your father’s house to the land that I will show you. And I will make of you a great nation, and I will bless you and make your name great, so that you will be a blessing." (Genesis 12:1-2)

For I know the plans I have for you, declares the LORD, plans for wholeness and not for evil, to give you a future and a hope. (Jeremiah 29:11)

Commit your work to the LORD, and your plans will be established. (Proverbs 16:3)

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The plans of the diligent lead surely to abundance, but everyone who is hasty comes only to poverty. (Proverbs 21:5)

The heart of man plans his way, but the LORD establishes his steps. (Proverbs 16:9)

In all your ways acknowledge him, and he will make straight your paths. Be not wise in your own eyes; fear the LORD, and turn away from evil. (Proverbs 3:6-7)

So I went to Jerusalem and was there three days. Then I arose in the night, I and a few men with me. And I told no one what my God had put into my heart to do for Jerusalem. There was no animal with me but the one on which I rode. I went out by night by the Valley Gate to the Dragon Spring and to the Dung Gate, and I inspected the walls of Jerusalem that were broken down and its gates that had been destroyed by fire. Then I went on to the Fountain Gate and to the King’s Pool, but there was no room for the animal that was under me to pass. Then I went up in the night by the valley and inspected the wall, and I turned back and entered by the Valley Gate, and so returned. And the officials did not know where I had gone or what I was doing, and I had not yet told the Jews, the priests, the nobles, the officials, and the rest who were to do the work. Then I said to them, “You see the trouble we are in, how Jerusalem lies in ruins with its gates burned. Come, let us build the wall of Jerusalem, that we may no longer suffer derision.” And I told them of the hand of my God that had been upon me for good, and also of the words that the king had spoken to me. And they said, “Let us rise up and build.” So they strengthened their hands for the good work. (Nehemiah 2:11-18)

For which of you, desiring to build a tower, does not first sit down and count the cost, whether he has enough to complete it? (Luke 14:28)

Group Discussion:1. Read and discuss the Scripture verses above. What principles can you derive from these verses that apply to the concept of planning?

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2 The Balanced Planning ProcessThe Balanced Planning Process provides a simple approach to follow for long-range business planning.

Put a diagram or illustration together with the following words:Where are we now?• Vision (Top) Goal• Top ObjectivesWhere do we want to be?DEFENSIVE STRATEGIES OFFENSIVE STRATEGIES

Positives that will help usNegatives that will hinder us

The Balanced Planning Process helps us develop the GOSPEL plan for our business:• Goals – Top-level goal (Vision) with a three- to five-year outlook• Objectives – Measurable top objectives relative to Vision (Top Goal)• Strategies – Approaches that can be taken to achieve goals (Defensive and Offensive)• Plans – Identifiable projects to achieve the strategies• Executable Tasks – Specific step-by-step tasks to carry out the plans• Lead for Results – An accountability process for assigning and tracking results

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There are eight steps in the Balanced Planning Process:Step One: Define where we want to be – the Vision (Top Goal)Step Two: Define the top objectivesStep Three: Assess where we are nowStep Four: Identify Positives that will help usStep Five: Identify Negatives that will hinderStep Six: Identify Strategies that will achieve our goalsStep Seven: Develop plans to achieve the strategiesStep Eight: Lead for Results

Step One: Define where we want to be - the Vision (Top Goal)In this step, we review the Vision (Top Goal) we established for our business in the application module.

Developing a God-honouring Vision and Mission.Discussion:1. What Vision did you establish for your organisation? (Note: Transfer your Vision to the GOSPEL worksheet in the appendix of this study guide.)

For example, the Jeremiah Manufacturing Co. has established the Vision (Top Goal) of being “recognised as the industry leader in built-in home appliances”.------------------------------------------------------------------------------------------------------------

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2. If you have not established a Vision (Top Goal), consider the following questions:a) What is it that you are best at?

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b) What drives your economic engine (i.e. produces your revenue)?c) About what are you most passionate?------------------------------------------------------------------------------------------------------------

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3. Test your Vision by asking the following questions:a) Is it a larger-than-life goal? Will it honour God?Is it the vision He has given you for the business?BestPassion

b) Will it be difficult or impossible to achieve without reliance on God? When God works a Vision, His purpose is not simply to accomplish the stated goal. His purpose is also to transform the people, the organisation and its leaders into something that honours Him and achieves His purposes.------------------------------------------------------------------------------------------------------------

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c) Will it attract the undivided attention of leaders and followers in your organisation? Though they may be skeptical, they too must be moved by the enthusiasm of the Vision.------------------------------------------------------------------------------------------------------------

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d) Will it hold the attention of people in your organisation? Those implementing the Vision must be steadfast.------------------------------------------------------------------------------------------------------------

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Step Two: Define the top objectivesEstablish the top objectives that support the Vision (Top Goal) in the key focus areas of:• Customers• Employees• Ministry• Operations• Business Results

The objectives you establish should be measurable and should be added to your Balanced Scorecard.

For example, Jeremiah Manufacturing established the following top objectives:

Focus Area: Objective: Measured By:

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Customer Zero customers lost Customer Retention %

Employee Best organisation to work for in our industry

“Best Places to Work” index

Ministry Give a tithe to support evangelistic missions

Giving as a percentage of net income

Operations Zero defects % Returns

Business Results Fair return to shareholder

% Net Profit after Taxes

Commit your work to the LORD, and your plans will be established. (Proverbs 16:3)

Discussion:What are your top objectives in the key focus areas?

Focus Area: Objective: Measured By:CustomerEmployeeMinistryOperationsBusiness Results(Note: Transfer your top objectives to the GOSPEL worksheet in the Appendix of this study guide.)

Step Three: Assess where you are nowDiscuss and rate your current position against your top objectives.------------------------------------------------------------------------------------------------------------

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Discussion:1. Rate your current position against your objective in each focus area on a scale of 1-10, where 1 = low and 10 = high.Customer: 1 2 3 4 5 6 7 8 9 10Employee: 1 2 3 4 5 6 7 8 9 10Ministry: 1 2 3 4 5 6 7 8 9 10Operations: 1 2 3 4 5 6 7 8 9 10Business Results: 1 2 3 4 5 6 7 8 9 10

2. As a group, compare and discuss your individual assessments. Develop a consensus rating and transfer that to the GOSPEL worksheet in the Appendix of this study guide.

Step Four: Identify positives that will help usMake a list of your organisation’s strengths, competencies and opportunities. Wherever possible, include factual data from sources such as:• Customer and market surveys• Employee surveys• Operational measurements• Financial results

For example, Jeremiah Manufacturing identified the following strengths and opportunities:

Strengths:• High customer satisfaction – 89% from last survey• Good high-end product technology• Strong leadership team• Good at business acquisitions

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Opportunities:• Additional acquisitions• Convert competitive customers• Builder partnerships• Use of offshore component manufacturing

Discussion:List your organisation’s strengths, competencies and opportunities. Transfer your consensus results to the GOSPEL worksheet in the appendix of this study guide.------------------------------------------------------------------------------------------------------------

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Step Five: Indentify Negatives” that will hinder usMake a list of your organisation’s weaknesses, constraints and threats that you know about. Again, include factual data as available.------------------------------------------------------------------------------------------------------------

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For example, Jeremiah Manufacturing identified the following negatives:

Weaknesses and Constraints:• Weak second layer of management

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• Unresolved philosophical approach to sales (team vs. personal incentives)• Significant manufacturing waste and scrap• Low-end manufacturing technology

Threats:• Margin pressure• Customer concentration (80% of business comes from top 3 customers)• No succession plan

Discussion:List your organisation’s weaknesses, constraints and threats. Transfer your consensusresults to the GOSPEL worksheet in the appendix of this study guide.------------------------------------------------------------------------------------------------------------

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For which of you, desiring to build a tower, does not first sit down and count the cost, whether he has enough to complete it? (Luke 14:28)

ASSIGNMENT

1. Complete your discussions for steps one through five. Transfer your results to the GOSPEL worksheet in the Appendix of this study guide.2. Be prepared to present a summary of your results to your coach or mentor.

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Appendix: Gospel Worksheet (Example)COMPANY NAME: Jeremiah Manufacturing Company

Step One: Vision (Top Goal)To be recognised as the industry leader in built-in home appliances.

Step Two: Top Objectives

Focus Area Objective Measured by Current Position

Customer Zero lost customers

Customer Retention

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Employee Best company to work for in the industry index

“Best Places to Work”

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Ministry Tithe to support evangelistic missions

Give a % of Net Income

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Operations Zero Defects % Returns 5

Business Results

Fair return to shareholders

% Net Profit after Taxes

3

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Step Three: Assess where you are now (your current position)

Customer 1 2 3 4 5 6 7 8 9 10Employee 1 2 3 4 5 6 7 8 9 10Ministry 1 2 3 4 5 6 7 8 9 10Operations 1 2 3 4 5 6 7 8 9 10Business Results 1 2 3 4 5 6 7 8 9 10

Step Four: Positives that will help us

Strengths: • High customer satisfaction – 89% from last survey • Good high-end product technology • Strong leadership team • Good at business acquisitions

Opportunities:• Additional acquisitions• Convert competitive customers• Builder partnerships• Use of offshore component manufacturing

Step Five: Negatives that will hinder

Weaknesses and Constraints: • Weak second layer of management • Unresolved philosophical approach to sales • Significant manufacturing waste and scrap • Low-end manufacturing technology

Threats:

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• Margin pressure• Customer concentration (team vs. person incentives) (80% of business from top 3 customers)• No succession plan

COMPANY NAME:

Step One: Vision (Top Goal)To be recognised as the industry leader in built-in home appliances.

Step Two: Top Objectives

Focus Area Objective Measured by Current Position

CustomerEmployeeMinistryOperations

Business Results

Step Three: Assess where you are now (your current position)

Customer 1 2 3 4 5 6 7 8 9 10Employee 1 2 3 4 5 6 7 8 9 10Ministry 1 2 3 4 5 6 7 8 9 10Operations 1 2 3 4 5 6 7 8 9 10Business Results 1 2 3 4 5 6 7 8 9 10

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Step Four: Positives that will help us

Strengths: ------------------------------------------------------------------------------------------------------------

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Opportunities:------------------------------------------------------------------------------------------------------------

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Step Five: Negatives that will hinder

Weaknesses and Constraints: ------------------------------------------------------------------------------------------------------------

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Threats:------------------------------------------------------------------------------------------------------------

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dDeveloping Balanced Goals and

Plans: Part 2

Chapter Title PageFoundation The Balanced Planning Process - Part II Process Steps Application Assignment Appendix

As stewards of our businesses, we are entrusted by God to carefully guide and manage them. Prudent stewards develop long- and short-range plans to set and achieve their vision for the business.

1. Foundation

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ObjectivesThis module continues the process begun in Developing Balanced Goals and Plans – Part I. In this module you will:

1. Learn steps six and seven of the eight-step Balanced Planning Approach to develop long-range goals, objectives, strategies, plans and actions for the enterprise. (Steps one through five were learned in an earlier module.)2. Undertake an application assignment to complete steps six and seven of the Balanced Planning Approach.

2. The Balanced Planning Process- Part 2The Balanced Planning Process provides a simple approach to follow for long-range business planning.

The Balanced Planning Process helps us develop the GOSPEL plan for our business:• Goals – Top-level goal (Vision) with a three- to five-year outlook• Objectives – Measurable top objectives relative to Vision (Top Goal)• Strategies – Approaches that can be taken to achieve goals (Defensive and Offensive)• Plans – Identifiable projects to achieve the strategies• Executable Tasks – Specific step-by-step tasks to carry out the plans

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• Lead for Results – An accountability process for assigning and tracking results

There are eight steps in the Balanced Planning Process:Step One: Define where we want to be – the VisionStep Two: Define the top objectivesStep Three: Assess where we are nowStep Four: Identify Positives that will help usStep Five: Identify Negatives that will hinder usStep Six: Identify Strategies that will achieve our objectivesStep Seven: Identify projects to carry out the strategiesStep Eight: Manage strategic projects

Additional Biblical Principles for PlanningIn Developing Balanced Goals and Plans – Part 1, we examined selected Scripture passages for planning principles. The following passages will help us identify additional principles: Nehemiah 1:1-115 And I said: “I pray, LORD God of heaven, O great and awesome God, You who keep Your covenant and mercy with those who love You and observe Your commandments, 6 please let Your ear be attentive and Your eyes open, that You may hear the prayer of Your servant which I pray before You now, day and night, for the children of Israel Your servants, and confess the sins of the children of Israel which we have sinned against You." Nehemiah 1:5-6 (NKJV)

Daniel 9:20-2722 And he informed me, and talked with me, and said, “O Daniel, I have now come forth to give you skill to understand."

Daniel 9:22 (MKJV)Ephesians 3:20 – 4:620 Now to Him who is able to do exceedingly abundantly above all that we ask or think, according to the power that works in us, 21 to Him be glory in the church by Christ Jesus to all generations, forever and ever. Amen.

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Ephesians 3:20

Group Discussion:Read and discuss the preceding Scripture passages (read the full reference, not just the excerpt). What principles can you derive from these verses that apply to the concept of developing business strategies and plans?------------------------------------------------------------------------------------------------------------

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3. Process stepsStep Six: Identify Strategies to Achieve the ObjectivesOne definition of strategy is “the science and art of conducting a plan on a broad scale”. The “science” comes from following a methodical approach for strategy development, which we will learn here. The “art” in a Christian-led organisation comes from creative thinking and innovation as guided by the

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Holy Spirit through prayer and Scripture. As a Kingdom Business we will combine both method and Divine guidance.

Strategies are the different approaches you can take to achieve your top objectives. Strategies are courses of action, or concepts, rather than detailed project plans.

Developing strategies involves creative thinking and innovation.

Identification of strategies is an intermediate step between the development of goals and top objectives and the development and execution of detailed project plans.

Multiple strategies may be identified to achieve a top objective, and each strategy often requires multiple projects for its implementation. For this reason, it’s best to limit the number of strategies.

Strategy examples: To achieve an objective of “growing sales” we might employ an Internet sales strategy.

To achieve an objective of “increasing customer retention” we might use a competitive pricing strategy.

The basic steps for strategy development are:1. Examine positives or negatives developed in steps four and five.2. Ask analytical questions and pray for guidance.3. Create strategies.Strategies might be either Offensive or Defensive.

Offensive Strategies - take advantage of existing strengths, those areas where God has blessed our organisation, and where things have worked well in the past. They also seek to take advantage of new opportunities that are available to us.

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Key analytical questions to ask as you pray for God’s wisdom and direction in preparing offensive strategies:

1. What has worked well in the past? Why? What should we continue doing?Now to Him who is able to do exceedingly abundantly above all that we ask or think, according to the power that works in us, to Him be glory in the church by Christ Jesus to all generations, forever and ever. Amen. Ephesians 3:20-21 (NKJV)

This is what the LORD says: “Stand at the crossroads and look; ask for the ancient paths, ask where the good way is, and walk in it, and you will find rest for your souls.” Jeremiah 6:16 (NIV)

2. What things have we done that have glorified God? Where do we believe we have experienced His blessing? What things should we do to glorify God in our business?------------------------------------------------------------------------------------------------------------

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3. What other market trends or opportunities should we pursue? Who else can we serve that would benefit from our business? Consider new customers, markets or partnerships.------------------------------------------------------------------------------------------------------------

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4. Are there other business approaches we should consider to build upon our strengths, such as ISO 9001, Malcolm Baldrige Criteria for Performance Excellence, Lean Enterprise, or Six Sigma?

JEREMIAH MANUFACTURING COMPANY case study example:After reviewing the organisation’s positives from Step Four, the leadership team developed the following offensive strategies:

• Expansion Through Acquisition – because we have been good at acquisitions, we will acquire several companies over the next few years.

• Competitive Conversions - because we have good high-end product technology and high customer satisfaction, we will market to customers of competitors who may be looking to change suppliers.

• Customer Retention and Growth – we will capitalise on the relationship ability of our strong leadership team to retain existing customers and grow our business volumes.

Exercise1. Examine the positives you identified in Step Four.2. Ask the key analytical questions (above) and pray for guidance.3. Create 2-3 offensive strategies that use positives to:• Build upon your strengths• Open new opportunities

Defensive Strategies - guard our business by addressing internal weakness or defending us against other challenges we face.

Key analytical questions to ask as you pray for God’s wisdom and direction in preparing defensive strategies:

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1. Why have we failed in the past? What must we do to prevent similar failures?2. How can we use strengths to overcome weaknesses?3. How can we use customers, suppliers or other partners to overcome weaknesses?4. What should we do to defend ourselves against challenges that we currently face and are likely to face in the future?------------------------------------------------------------------------------------------------------------

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JEREMIAH MANUFACTURING COMPANY case study example:After reviewing the organisation’s negatives from Step Five, the leadership team developed the following defensive strategies:• Leadership Development – because we have a weaker second level of management, we will improve our management selection process, and develop a training and development programme for second-level managers.

• Upgrade Manufacturing Equipment - because our current manufacturing equipment isinefficient and near obsolescence, we will upgrade our manufacturing equipment over the next few years.

• Lean Manufacturing – to reduce scrap and waste and to increase margins, we will seek outside expertise to develop a Lean Manufacturing system.

Exercise

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1. Examine the negatives you identified in Step Five.2. Ask the key analytical questions (above) and pray for guidance.3. Create 2-3 defensive strategies that:• Build upon your strengths to overcome a weakness or constraint• Guard against threats or potential threats------------------------------------------------------------------------------------------------------------

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Strategy Relevance and Impact – Once you have identified a set of strategies, be sure to test them for overall relevance to and impact on your top objectives. Ask the following questions:1. Relevance – Do these strategies address our top objectives? Is there at least one strategy for each top objective?2. Impact –Will the strategies significantly impact top objectives? How much will they contribute to accomplishing the objective?3. Missing Objectives – Do we feel a strong leading from the Holy Spirit to add a strategy does not appear to address an existing top objective? Are we missing a top objective?

JEREMIAH MANUFACTURING COMPANY case study example:

Strategy Relevance to Objectives Impact

Expansion through Acquisition

Fair return to shareholders High

Competitive Conversions

Zero lost customers Medium

Customer Retention and Zero lost customers High

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Growth

Leadership Development

Best company to work for High

Upgrade Manufacturing Equipment

Zero defects High

Lean Manufacturing Zero defects High

After discussing the low to medium impact on the objective of “zero lost customers,” the leadership team decided to delay the Competitive Conversion strategy until more work could be done on the Customer Retention and Growth strategy.

Exercise:1. Review each offensive and defensive strategy you created for relevance and impact.2. Add or delete strategies as necessary.

Caution: Try to select no more than four to six strategies overall to avoid creating too heavy a burden of strategic projects.

Strategy Relevance to Objectives Impact

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Step Seven: Identify Projects to Carry Out the StrategiesIn this step we will translate each of our selected strategies into projects required to implement the strategy.

A project is a plan combining resources and tasks to achieve a desired result. In the context of the Balanced Planning Process, a project is aimed at implementing a key part of a strategy. Strategies frequently require many activities in order to be implemented and are usually divided into multiple projects.

Each project is then assigned to an owner who will further define the project scope and identify resources (people, materials, etc.) and tasks required to complete the project. Owners should be leadership team members who will be accountable to the team for completion of the strategic projects. While owners may complete some project activities, they will usually delegate projects to other individuals or teams.

JEREMIAH MANUFACTURING COMPANY case study example:Top Objective: Be the “best company to work for” in our industry.

Strategies (Offensive/Defensive) Employ our strong senior leaders to strengthen our ability to select, train and develop mid-level managers (defensive strategy).

Projects Owner

1. Develop selection process and interview criteria for selecting mid-level managers.

Ed Wilson, COO

2. Identify and initiate development of a mid-level manager training curriculum.

Jan Talbot, CFO

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3. Develop a development planning process for senior leaders to use with mid-level managers.

Michael T. Crans, CEO

Exercise:For each top objective and it’s related strategies:1. Identify an initial list of projects required to implement the strategy.2. Assign owners for each project.

Top Objective:Strategies(Offensive/Defensive)

Projects Owner

4. Dig deeper and learn more (Optional)

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This section includes various support material for further inspiration and

encouragement and relates to the material covered in this section

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Nr Name Date of completion603 A DECISION MAKING

603 B PROBLEM SOLVING

Progress Report

James 1:22-25 “Do not merely listen to the word, and so deceive yourselves. Do what it says. Anyone who listens to the word but does not do what it says is like a man who looks at his face in a mirror and, after looking at himself, goes away and immediately forgets what he looks like. But the man who looks intently into the perfect law that gives freedom, and continues to do this, not forgetting what he has heard, but doing it-- he will be blessed in what he does.” (NIV)

Name and Number of Module ________________________________________

Participant’s Name: ________________________________________

The Biblical Truths (Principles) I learned from this module:

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I intend to apply this Truth (Principle) in my business by:

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________________________ _______________________

Participant Date

The Bible makes it clear that we have to do something to accept the gift that God offers. This is an act of faith. The Disciple John writes, “God so loved the world that he gave his one and only Son, that whoever believes in Him will not perish but have everlasting life.” (John 3:16) Believing involves an act of faith based on all that we know about Jesus. It is not blind faith. It is putting our trust in a Person. In some ways, it is like the step of faith taken by a bride and a bridegroom when they say, “I will,” on their wedding day.The key is three things: Sorry... Thank you... Please...

SorryYou have to ask God to forgive you for all the things you have done wrong and turn fromeverything that you know is wrong in your life. That is what the Bible means by “repentance.”

Thank youYou believe that Jesus died for you on the cross. You need to thank Him for dying for you and for the offer of His free gifts of forgiveness, freedom and His Spirit.

Please

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God never forces His way into our lives. You need to accept His gift and invite Him to come and live within you by His Spirit. If you would like to have a relationship with God and you are ready to say these three things, then here is a very simple prayer you can pray that will be the start of that relationship:

Dear God - I am sorry for the things I have done wrong in my life. Please forgive me. I now turn from everything that I know is wrong. Thank you that Jesus died on the cross for me so that I could be forgiven and set free. Please come into my life by Your Holy Spirit to be with me forever. Thank you, Jesus. Amen.

Now what?If you have prayed this prayer, it is important to tell someone! This may be your Group Director, a fellow member of the group, perhaps a boss or co-worker who accepted this great gift of life at an earlier time. Then, find a way to get connected in a local church that loves Jesus and has a heart for the new believer.

SPECIAL ACKNOWLEDGEMENT: Victor Sassone, a recognised Consultant and Coach, with nearly forty years of business leadership and organisational development experience. Vic retired from the IBM Corporation where he learned the principles of business excellence while serving in various management, senior educational and technical positions and helping organisations employ the principles of the Malcolm Baldrige Award for Performance Excellence. A number of Vic’s clients have been recognised for performance excellence at both the state and national levels. Vic’s aim is to honour God in all he does as he serves in ministry to men and in the market-place.

Material adapted by Dr. Mario DentonMario is the International Field Continental Programme Director – Market-place

for Crown Africa, the Africa Director for FCCI (The Fellowship for Companies for

Christ International) and the CEO of Strong Message Business Consultancy. He

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is an international teacher and industrial psychologist and uses his strong

academic and corporate background and his uniquely effective coaching to help

people tap into their inner being; to utilise their strengths and expand their skills

to make a difference in the workplace. He and his wife, Mariene, are based in

Cape Town, South Africa, and are blessed with three grown sons.

ServantCopyright. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by an information storage and retrieval system without permission. Regarding permission to reprint material from this material, please write to Dr Mario Denton:

Unless otherwise noted, Scripture quotations are from The Holy Bible, English Standard Version, copyright © 2001 by Crossway Bibles, a division of Good News Publishers. Used by permission. All rights reserved.

Crown Companies Legacy Leaders

Providing mature business leaders an opportunity to continue to use their skills

productively for the Glory of God.

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Do you desire to pass on the baton to business leaders to transform their

business?

Legacy leaders are business leaders who have a desire to continue to use their

skills productively to mentor, coach and train the other business leaders, as well

as train the next generation of business leaders for the glory of God.

Crown Companies exists to equip and encourage business leaders to operate

their business and conduct their personal lives in accordance with Biblical

principles.

Legacy leaders Are experienced in business

Understand and are committed to the vision of CROWN Companies

Have implemented biblical principles in their own personal life and

business

Are mature in the Christian faith and are of proven character

Have a passion to see other business leaders succeed as determined by

God’s standards

Legacy leaders may possess: The capability to be an encourager, coach, mentor and disciple.

The ability to provide wise business counsel to other business leaders

The time and or resources to come alongside other business leaders

"Teach us to number our days that we may present to you a heart of wisdom.”

Psalm 90:1.

Legacy leaders serve in a wide variety of capacities, including:

Mentoring individual business leaders

Working with groups of business leaders

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Serving as an ambassador for CROWN Companies in your church and

community

Travelling abroad to assist business leaders in other countries

Do you want to make a difference in the lives of others for eternity?

How can you serve the Lord as a legacy leader and begin sharing all that the

Lord has entrusted to you?

1. Pray now where the Lord will use you in the lives of other business

leaders to impact the Kingdom of God for His glory.

2. Contact Crown Companies at mario@crown.org.za or the Crown

companies office at +27 21 975 0226

3. Visit our website at www.crown.org.za for more information, tools and

resources and become a member to enjoy the support, counsel and

fellowship of other members and the extensive material available.

Crown Companies: Reclaim the workplace for Christ

Is the vision of your church also to bring the people of your community into a life-

transforming encounter with the Kingdom of God?

The workplace is a key battle ground for achieving the above vision. Mature and

equipped believers should live their faith in the workplace. But many need help in

understanding what that means, as well as support in carrying it out. If you want

to live your faith in the workplace, helping to make it more effective of God’s

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Kingdom on earth, then we at Crown Companies want to come alongside you to

support and equip you.

Our mission and intention are to develop flexible training programmes and

processes to assist you in this regard.

Imagine a workplace where ….. There were biblically based, explicitly defined values Ethics and integrity are paramount Love and servant leadership governed relationships Pursuit of excellence was the norm Collaboration was sought but obedience and commitment to final

decisions were followed Selfish ambition was non-existent Accountability was enforced – in a supportive manner

START WITH A WORKPLACE MINISTRY IN YOUR CHURCHEquip your workplace leaders to become ministers.

Help them to become sensitive to the lost.

Help the workplace leaders of your church get a vision for joining God in the

workplace ministry.

Crown Companies: Become the business leaders God intended

you to be

Sometimes it is a matter of survival, but you have to become the business

leaders God intended you to be.

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The purpose of Crown Companies is to help business leaders:

Draw closer to God

Establish a committed and vibrant relationship with the Lord

Develop deep, meaningful relationships with like-minded peers

Learn what it means to run a company for Christ

Help other workplace leaders to do the same

This is accomplished through

Monthly leadership groups

Workplace conferences

Materials, resources and training on our website

"Love the Lord your God with all your heart and with all your soul and with all

your mind and with all your strength. The second is this: Love your neighbour as

yourself. There is no commandment greater than these." Mark 12:30-31.

Search the untold riches of the Bible to find scriptural perspective for operating a

company as a steward of Christ with like-minded peers and colleagues. Join a

small group and facilitate discussions relevant to:

Sales and marketing strategies

Effective time management

Cash flow and profit

Planning goals and implementation

Motivating people

Problems solving

"For my thought are not your thoughts, neither are your ways my ways, declares

the LORD. As the heavens are higher than the earth, so are my ways higher than

your ways and my thoughts than your thoughts." Isaiah 55: 8-9.

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START WITH A SMALL GROUP DISCUSSION IN YOU AREADo you need someone to pray with you – someone who understands the pressures of running a company, someone who cares?

Do you desire to integrate your Christian faith into the daily operations of the business God has entrusted to you?

For more information on a small group in you area contact Dr Mario Denton at mario@crown.org.za.

"And I say unto you, Ask, and it shall be given to you; seek and ye shall find;

knock, and it shall be opened unto you. For every one that asketh receiveth; and

he that seeketh findeth; and to him that knocketh it shall be opened.". Luke 11: 9-

10.

Crown Companies: Every believer a minister in the

workplace

Common dilemmas in the workplace Isolation: Feeling the pressure of being responsible for many people

Need encouragement but rarely receive it

Need people with whom they can communicate honestly

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Equipping the workplaceYou have an opportunity to make a difference in the workplace to which God has

called you. Meet monthly with other business leaders to receive instruction and

training from other top business speakers on how to integrate your Christian life

into your business.

Form a small group of leaders who serve one another in a well-informed, support

group where burning issues like the following can be discussed:

Develop a strategic plan tailored for each member’s business Developing an action plan for ministry Developing your company’s mission and vision Product and service excellence Giving back to the Lord Long-term financial planning Building a high-performance team Hiring smart Sharing your faith in the workplace Problem solving Customer service

START WITH A LIFE-CHANGING SMALL GROUP DISCUSSION IN YOU AREA.

Do you desire to integrate your Christian faith into the daily operations of the business God has entrusted to you?

For more information on a small group in you area contact Dr Mario Denton at mario@crown.org.za.

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