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6 GREAT Reasons to talk to Colonial Life Presented by Robert Richey Agency Development Manager

6 GREAT Reasons to talk to Colonial Life

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6 GREAT Reasons to talk to Colonial Life. Presented by Robert Richey Agency Development Manager. 6 GREAT Reasons to talk to Colonial Life. Expand your income NOW Differentiate yourself with services Rest easy with enrollment quality for all sizes - PowerPoint PPT Presentation

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Page 1: 6  GREAT  Reasons to talk to Colonial Life

6 GREAT Reasons to talk to Colonial

Life

Presented byRobert RicheyAgency Development Manager

Page 2: 6  GREAT  Reasons to talk to Colonial Life

Expand your income NOW

Differentiate yourself with services

Rest easy with enrollment quality for all sizes

Open doors with Group Medical Bridge 1.0

Increase sales with guaranteed issue

Count on the industry’s top choice

6 GREAT Reasons to talk to Colonial Life

Page 3: 6  GREAT  Reasons to talk to Colonial Life

Industry-Leading Products

1. Expand your income NOW with our 1-to-1 voluntary benefits model

Flexible Enrollment

Options

Value-Added Services

Immediate revenue……no additional overhead/investment

…no need to become a voluntary benefits expert

…simply plug in to our turnkey VB model

Benefits Counseling &

Education

Page 4: 6  GREAT  Reasons to talk to Colonial Life

1 new 100-life account a month=

$75,600in commissions

aloneEvery benefit-eligible

employee in your accounts=

$63 in annual

commissions

Assume: 100-life account, 50% participation, $707 annual premium per person, 75% collected premium rate, and Colonial Life product mix of 30% disability, 30% Group Medical Bridge, and 40% universal life insurance. This is an estimate only. Results may vary based on actual performance levels and other factors.

1. Expand your income NOW with our turnkey voluntary benefits model

1-to-1 benefits counseling = 46% increase in participation

Renewals for life on qualified business

Do the math at BrokerRevenue.com!

Page 5: 6  GREAT  Reasons to talk to Colonial Life

2. Differentiate yourself with services, not just products

1-to-1 benefits counseling

Core & VB enrollment

Section 125 services

Dependent verification

CCH HRAnswersNow

E-Services

NEW! Youville website

Benefits education

Page 6: 6  GREAT  Reasons to talk to Colonial Life

Limited-time WELLNESS OFFERWe pay for the wellness program your client selects for one full year!

Choice of one of three wellness programs, depending on account size

Life Health Assessment - Ceridian

NurseLine - Optum Health

Wellness Screening - Optum Health

Certain steps and requirements must be met for your client to participate. Ask your Colonial Life contact for complete details.

For new Colonial Life cases offering 2 employee-paid Colonial Life products and that allow us to meet with at least 75% of their eligible employees

2. Differentiate yourself with services, not just products

Page 7: 6  GREAT  Reasons to talk to Colonial Life

2. Differentiate yourself with services, not just products

Benefits communication & education services

• Better benefits understanding and appreciation

• Better educated health care consumers

• Cost savings & happier, healthier employees!

Page 8: 6  GREAT  Reasons to talk to Colonial Life

2. Differentiate yourself with services, not just products

Benefits Learning Center Welcome to Youville®!• Helps employees get a

jump start on pre-enrollment benefits education

• Interactive online tool offering entertaining way for employees to explore their unique benefits needs

• Employees can print recommendations to bring to their enrollment session

Page 9: 6  GREAT  Reasons to talk to Colonial Life

Paycheck illustrations Allow employees to see how their choices affect their paycheck

2. Differentiate yourself with services, not just products

Page 10: 6  GREAT  Reasons to talk to Colonial Life

Benefits Statements Illustrate employer’s investment in employee

2. Differentiate yourself with services, not just products

Page 11: 6  GREAT  Reasons to talk to Colonial Life

2. Differentiate yourself with services, not just products

Flexible enrollment optionsConsolidated core and voluntary options for anytime, anywhere enrollment

Call center

One-to-one

Group enrollmentAlternatives:

Employees may enroll:

Self-enroll online

Co-browse

Page 12: 6  GREAT  Reasons to talk to Colonial Life

2. Differentiate yourself with services, not just products

Accurate post-enrollment data

Streamlined enrollment

Ongoing local serviceMulti-year & new hire enrollment

Approach supports:

Business quality index/ client satisfaction

Consistent message

Flexible enrollment optionsConsolidated core and voluntary options for anytime, anywhere enrollment

Page 13: 6  GREAT  Reasons to talk to Colonial Life

Dependent verification

Benefit counselors can:• Clearly explain eligibility criteria

• Remove ineligible dependents

• Add newly eligible dependents

• Return employee’s electronic signature

2. Differentiate yourself with services, not just products

Minimum account size of 500 lives required. Ask your Colonial Life benefits contact for details.

Page 14: 6  GREAT  Reasons to talk to Colonial Life

Employer Benefits Statement

2. Differentiate yourself with services, not just products

• Employer information• Standard services• More complex services

Illustrates value of Colonial Life services

Shows cost savings overview based on:

Page 15: 6  GREAT  Reasons to talk to Colonial Life

• Post-enrollment “Benefits Guys” surveys

• Daily enrollment reporting• Consistent oversight with

Business Quality Index (BQI)• National training program –

Colonial Life College• Certification programs and

ongoing education

3. Rest easy with our transparent enrollment quality for all sizes

Page 16: 6  GREAT  Reasons to talk to Colonial Life

Overall Employee Satisfaction Importance of One-to-One

Overall Employee Satisfaction-Payer Size

Improve Understanding

3. Rest easy with our transparent enrollment quality for all sizes

Page 17: 6  GREAT  Reasons to talk to Colonial Life

Large-Case Expertise• 57+ years of success• Dedicated corporate team

National Benefits Counselor Team• 1,350 certified local benefit

counselors across 50 states• 8.5-year average tenure• Annual re-certification requirement• Multi-year enrollment• Ongoing local service

3. Rest easy with our transparent enrollment quality for all sizes

Page 18: 6  GREAT  Reasons to talk to Colonial Life

New Health Plan

1Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 2006-2010.2National consumer study, Financial Industry Regulatory Authority Investor Education Foundation In consultation with U.S. Dept. of Treasury and President’s Advisory Council on Financial Literacy, 2009.

Current Health Plan

Employer saves money with new plan design• Higher annual deductible• Higher co-insurance amounts

Employees face more costs• 2X increase in employees covered

by plan with a $1,000+ deductible1

• 60% of Americans do not have funds to cover unexpected costs2

Employee out-of-pocket costs

Expenses covered by health plan

Employers respond to rising costs

4. Open doors with our NEWEST product: Group Medical Bridge 1.0

Page 19: 6  GREAT  Reasons to talk to Colonial Life

Expenses covered by health insurance

Medical Bridge solution

Out-of-pocket costs

1Plan design and benefits vary by state. See state specific plan information for availability in each state.

Expenses covered by health insurance

• Benefits help employees pay out-of-pocket costs from a hospital confinement or other covered health care event• Pays lump-sum benefits

directly to employees

• Benefits for outpatient surgery, diagnostic tests, and wellness visits may also be available1

4. Open doors with our NEWEST product: Group Medical Bridge 1.0

Page 20: 6  GREAT  Reasons to talk to Colonial Life

Benefits vary by state, and product may not be available in all states.

Group contract

Flexible plan designs

Underwriting options

Premiumoptions

Enrollment

• HSA-compliant option (in most states)• Higher benefit amounts and flexibility• Employer optional benefits

• Situs state• Optionally renewable; no portability option• Min. 10 enrolled + participation

• Guaranteed issue (GI)• Guaranteed issue with pre-ex waived (GX2)

• Age-banded• Composite• Discounted composite

• Defined enrollment period required

4. Open doors with our NEWEST product: Group Medical Bridge 1.0

Page 21: 6  GREAT  Reasons to talk to Colonial Life

Current Plan Proposed PlanAnnual deductible $500 $1,500

Co-insurance 80/20 70/30

EE Cost $177 $154ER Cost $532 $461Total Cost $708 $615

% Change +17% -13%: $71 x 100 EEs = $7,100/mo

Plan design and benefits vary by state. See state specific plan information for availability in each state.

Hospital Confinement $1,000

Outpatient Surgery Option 1

Health Screening $50

GMB 1.0 Premium EE Discounted Composite Rate = $17.47/mo

TOTAL SAVINGS $7,100 - $1,747 = $5,353/mo = $64,236/yr

Premiums have decreased…Employees’ out-of-pocket exposure has increased…Solution…

Add Group Medical Bridge 1.0

4. Open doors with our NEWEST product: Group Medical Bridge 1.0

Page 22: 6  GREAT  Reasons to talk to Colonial Life

BROKERS VOTED FOR OUR

PRODUCTS IN THE 2006,

2007, 2008, 2009 AND 2010

BENEFITS SELLING

READERS’ CHOICE

AWARDS.

• Underwriting approach simplifies enrollment and encourages higher participation

Help most employees qualify:

• GI and post-enrollment GI underwriting options available for disability, accident, hospital confinement indemnity, cancer and critical illness products• Pre-established limits for certain

underwriting levels• Many health questions are

“knock-out” questions

Colonial Life products are underwritten by Colonial Life & Accident Insurance Company. Products have exclusions and limitations that may affect benefits payable. Coverage may vary by state and may not be available in all states.

5. Increase sales and revenue with our guaranteed issue (GI) underwriting

Page 23: 6  GREAT  Reasons to talk to Colonial Life

Limited-time offer for DISABILITY & GROUP CRITICAL ILLNESS INSURANCE!

Guaranteed issue ...

NO minimum participation ...

NO health questions ...

... what a BRIGHT idea!

5. Increase sales and revenue with our guaranteed issue underwriting

Certain steps and requirements must be met for your client to qualify.

Benefits may vary and may not be available in all states. Policies have limitations and exclusions that may affect benefits payable. Ask your Colonial Life contact for complete details.

For new Colonial Life cases offering 2 employee-paid Colonial Life products and that allow us to meet with the majority of their employees.

New hires may also receive GI if guidelines are met.

BRIGHT

Page 24: 6  GREAT  Reasons to talk to Colonial Life

6. Count on the industry’s top choice

TOP CHOICE

TOP FIVE

NUMBER ONE

Voted brokers’ top choice and most broker-friendly carrier 6 years in a rowBenefits Selling Readers’ Choice Awards, 2006-11

In U.S. top 5 voluntary carriers for sales and in-force premiumEastbridge U.S. Worksite Sales Report, Eastbridge Consulting Group, 2010

Named #1 worksite/voluntary benefits companyNational Association of Health Underwriters (NAHU) members, 2010

Page 25: 6  GREAT  Reasons to talk to Colonial Life

Client Consultant• Multi-state affordable housing provider

• 213 benefit-eligible employees

• 41 locations

The Client

CASE STUDY

Page 26: 6  GREAT  Reasons to talk to Colonial Life

• Rising costs and dissatisfaction with PEO/payroll firm caused client to move employees in-house and switch payroll and benefits to broker handling their workers’ comp.

• Client concerns included employee confusion, increased staff workload, and enrollment timing to ensure new health plans and payroll services were implemented before enrollment.

The Challenge

CASE STUDY

Page 27: 6  GREAT  Reasons to talk to Colonial Life

Broker brought in Colonial Life to assist with:

• Creating a tight schedule for implementation and enrollment.

• Conducting group meetings both in-person and via conference calls, including core benefits communication in the more remote locations.

• Providing 1-to-1 benefits counseling with eligible employees in all 41 locations, with bilingual benefits counselors where needed.

The Solution

CASE STUDY

Page 28: 6  GREAT  Reasons to talk to Colonial Life

CASE STUDY

• Met 1-to-1 with 100% of eligible employees.

• Completed the multi-state enrollment in 10 days – as promised!

• Required little time or effort by client, allowing staff to focus on other parts of the transition.

• Provided electronic and hardcopy election forms and core benefit applications to broker and payroll provider.

• Enrolled 64% of employees in our voluntary benefit plans, including disability and hospital confinement indemnity that was offered GI due to the high participation.

• Generated $100,000+ in annual voluntary premium – and met guideline of one to one-and-a-half hour’s pay per week max.

• Increased employer and employee tax savings due to increasing participation in flex accounts and pre-taxed voluntary benefits.

The Results

Page 29: 6  GREAT  Reasons to talk to Colonial Life

Have you talked to us lately

Let’s Talk!316-250-4214 Wichita Office