Upload
lyne-lerin
View
147
Download
6
Tags:
Embed Size (px)
DESCRIPTION
5S Implementation
Citation preview
Seiri
Seiton
Seiso
SeiketsuShitsuke
METHOD OF WORK PLACE ORGANIZATION AND VISUAL CONTROLS
Origin of 5S
Scientific Management Frederick Taylor, 1911
5SHiroyuki Hirano (1990).
CANDO ProgramHenry Ford, 1922
Clearing
Arranging
Neatness
Discipline
Ongoing Improvements
Seiri
Seiton
Seiso
Shitsuke
Seiketsu
Sort
Set in Order
Shine
Standardise
Sustain
Introduction to 5S
SORT(Clearing)
SET IN ORDER(Arranging)
STANDARDIZED(Discipline)
SHINE(Neatness)
Clearly distinguish between needed items from unneeded items and eliminate the latter
Keep needed items in thecorrect place toallow for easyand immediateretrieval.
This is the conditionWe support whenWe maintain theFirst 3 pillars
Keep the workshopswept and clean
Make a habit ofmaintaining established
procedures.
SUSTAIN(Ongoing
Improvements)
What is 5S?
Introduction to 5S
5S Principles Elimination of waste
Everybody is involved (from Top Management to shop-floor personnel)
•co-operative effort
Address problem from the root cause
Human being is not infallible
Introduction to 5S
Objectives
Improve housekeeping
Make every individual responsible for housekeeping
Beautify by simple means
Productivity improvement by saving time, space etc.
Introduction to 5S
Common Mind Sets…
Its an additional burden. Too busy to do 5S activities.
Why clean it? It will get dirty again
We cannot change the existing setup.
More work pressure – No time for these things
Introduction to 5S
Common Mind Sets…
Expensive – Why to waste money?
We are comfortable – Why change?
It will take time.
Introduction to 5S
But the winning companies says…
Work efficiency enhanced due to organized work place
Achieve remarkable cost reduction in production process and improved productivity by 20%
Introduction to 5S
• Promotes safe, healthy and beautiful work environment
• From the bottom of the list we become the number two profit maker
• Waste elimination, Cycle time reduction, Space generation, Inventory reduction and improved work ethics
But the winning companies says…
Introduction to 5S
But the winning companies says…
World class companies do not succeed, it’s people who do.
Introduction to 5S
Overcoming Resistance• Need to create a win-win situation for staff and
company.
• Benefits of the company need to be translated into benefits to staff, i.e. – less hassle from bosses, – job-security, – increased self-determination, – design of workspace and procedures
• Staff have to take ownership rather than have it forced upon them.
• Constant nay-sayers and closed negative minds need to be dealt with so they do not “contaminate” others.
Introduction to 5S
•To eliminate the wastes that result from “uncontrolled” processes.• To gain control on equipment, material & inventory placement and position.• Apply Control Techniques to Eliminate Erosion of Improvements.• Standardize Improvements for Maintenance of Critical Process Parameters.
Look Familiar?
Introduction to 5S
9 Wastes1. Over production2. Delays3. Transportation4. Inventory5. Motion6. Unnecessary Processes7. Defective Products8. Untapped Resources9. Misused Resources
Introduction to 5S
SEIRI – Sort / Clearing
“…only what is needed, in the amounts necessary, as they are required…”
Eliminate unwanted items from your work area
1S -Seiri
SEIRI = Sort/Clearing
Meaning Distinguish between necessary and unnecessary items and eliminate the unnecessary items
Activity Establish a criteria for eliminating unwanted itemsEliminate unwanted items either by disposing, recycling, selling or relocating them.
Success Area saved or percentage of space available
Indicator
1S -Seiri
SORT – Fights with Habits
1S -Seiri
SORT – Fights with Habits
• It is difficult and confusing to decide which would be wanted in future.
• People tend to keep extras or duplicates “just in case a need comes in future”
• People do not realize the importance of space, believing in unlimited space availability.
JUST-IN-CASE JUST-IN-TIME
1S -Seiri
A Simple Flow chart
1S -Seiri
OrganizationFrequency of use Storage Method
LOW *Things you have not used in the past one year
*Things you have used once in the last 6-12 months
Put in Holding Area
Store at distance or in Holding Area
AVERAGE
*Things you have used only once in the last 2-6 months
*Things used more than once a month
Store at a slightly distant location from the workplace
Store near the workplace
HIGH *Things used once a week
*Things used daily or hourly
Store in the designated place within the workplace
Store within arm’s reach of the point of use
1S -Seiri
1. Item is not needed
2. Item is needed however quantity in stock is more than what is needed for consumption in near future
3. Contingency Parts
Critically decide the quantity of contingency parts to be retained and criteria for such parts
What is unnecessary?
1S -Seiri
Identifying unnecessary
1. Parts & Work in Process (WIP) •Things fallen back behind the machine or rolled under it• Broken items inside the machine• Things under the racks/ platform• Extra WIP (tiles, panels, drums of paste, etc.)• Stock of rejected items (NC tiles, scrap powder, etc.)• Items accumulated over period for rework• Material awaiting disposal decision• Material brought for some trial, still lying even after
trial (slurry, powder, etc.)• Small quantity of material no longer in use
Contd..
1S -Seiri
2. Tools, Toolings, Measuring devices• Old jigs, tools, or tiles not in use are lying• Modified tools, tooling for trial, are lying after trial• Worn out items like brushes, liners, toggles etc. lying or • Broken tools, bits, etc. may be lying• Measuring equipment not required for the operation being performed , is lying
3. Contingency Parts• Many times storage place for contingency parts become a last refuge for broken parts, surplus items and things nobody is likely to use
Contd..
1S -Seiri
Identifying unnecessary
Identifying unnecessary
4. Shelves and Lockers• Shelves and lockers tends to collect things that nobody ever uses , like surplus, broken items etc.
5. Passages and Corners• Dust, material not required seem to gather in corner
6. Besides Pillars and under the stairs• These places tends to collect junk, spittoon etc.
7. Walls and Bulletin Boards• Old out dated notices which have lost their relevance• Posters or bulletins on wall• Dust, remains of torn notices, cell tape pieces
Contd..1S -Seiri
Identifying unnecessary
8. Floor, Pits, Partitions• Defective parts• Protection caps, covers• Packing material• Hardware items , small items• Even tools, tooling items dropped on the floor
are never picked (ex. Nails used in packaging)
9. Computer Hard Disk• Many unwanted, outdated, temporary files pile
up
1S -Seiri
Identifying unnecessary
What is unknown?
Simple
Unable to decide whether it is useful or not.
Good material – Not useful to you. May be of use to somebody else.
1S -Seiri
Red –Tagging – visual control
A red tag “holding” area acts as a buffer to store items away from the workplace that are not required in current production.
Holding area should be visible and clearly marked to assure visual control of items, with assigned personnel to supervise it.
Each item has a red tag with the date of when the item was placed in storage, necessity of item storage is reviewed by date.
Both local and global red-tag areas are useful to store items that are used in different areas.
Red tagged items stored in the Holding Area for 3-4 months must be evaluated if its for disposal – either through moving to sections needing it, selling, or discarding/hauling away. Authorized person must evaluate items prior to disposal.
RED TAG
Category
1. Raw Material
2. Equipment3. Tools4. Other5. …
Item Name
Imperial Die set
ID Code
123abc
Dept/cell
Lock set cell
Date in
Name
…
…
1S -Seiri
Questions to be considered during red-tagging
• Is this item needed?• If it is needed, is it needed in this quantity?• If it is needed, how frequently it is used?• If it is needed. Should it be located here?• Who is ultimately responsible for the item?
(Verify from that person)• Are there any other not-needed items
cluttering the workplace?• Are there tools or material left on the
floor?
1S -Seiri
Improvement methods
1. Flow Process Chart (Procedural Analysis) Drawing a process flow chart for the system eg. How to make and use category wise grouping 2. Operational Analysis Preparing the sequence of operations for systemeg. How to perform Seiri (sorting)
3. Check ListA check sheet is used to decide what sort of main systemand sub system are necessary.
1S -Seiri
Dealing with papersHow to reduce papers on your table ?
1. Make a single pile of papers2. Go through them and sort in following categories
a) Immediate actionb) Low priorityc) Pendingd) Reading materiale) For information
1S -Seiri
How to reduce papers on your table ?
4 D Principle4 D Principle
DODELEGATEDELAYDUMP
1S -Seiri
Dealing with papers
SORTING Distinguish between what is needed & not needed
Have all unnecessary items been removed?
Are walkways, work areas, locations clearly identified?
Does a procedure exist for removing unneeded items?
EVALUATION
1S -Seiri
Interactive bit
• Give three examples of areas that could benefit from sorting, the area may be:
– Unsafe– Claustrophobic– Require an indirect route
between stations– Have lots of “piled up stuff”– Require tools, which are always
somewhere else
1S -Seiri
SEITON – Set in Order / Arranging
“A place for everything and everything in its place”
• Identify and allocate a place for all the materials needed for your work.
2S -Seiton
SEITON = Set in Order (Systematic Arrangement)
Meaning To determine type of storage and layout that will ensure easy accessibility for everyone .
Activity - Functional storage - Creating place for everything and putting everything in its place
Success - Time saved in searching
Indicator - Time saved in material handling
2S -Seiton
SEITON = Set in Order (Systematic Arrangement)
The main target areas for Seiri-Seiton improvement are :
Tool-setting and preparation operations,
line balancing and process planning,
parts supply to assembly line,
peak time problems etc.
2S -Seiton
How to achieve Systematic Arrangement ?
Decide where things belong
•Standardize Nomenclature•Determine an analytical method of storage•Take into account the workflow, decide which things to put where for more efficient operation
Decide how things should be put away
•Follow first in first out rule•Name & locations to everything. Label both item and location•Store material functionally•Prevent mistakes with coding by shapes & colour
Obey the “put away” rules
•Put the things back to their location after their use
2S -Seiton
Questions to be asked to know where to put which?
• What do I need to do my job?
• Where should I locate this item?
• How many of this item do I really need?
2S -Seiton
Functional Storage
UsageFrequency
• Store frequently used material near the workplace and less frequently at some distance
Weight &Shape of theMaterial
• Heavy material should be stored at lower levels/layers Place directly on the material handling device for ease of handling
2S -Seiton
Category• Same category of material may be stored in one location. Eg. Tiles per model, panel per type, etc.
OperationWise
• All items required for an operation may be stored in one location. Eg. Allen key, spanner etc hand tools required for setting m/c
Functional Storage
2S -Seiton
SEITON = Set in Order (Systematic Arrangement)
USE :
1) Signboards
2) Color codes
3) Outline markings
4) Labels
2S -Seiton
Additional action items
• Locate items so they can be retrieved in 30-60 seconds with minimum steps.
• Make sure to inform everybody at the workplace about the positioning of the items.
• Make a clear list of items with their locations and put in on lockers or cabinets.
• Label each locker/drawer/cupboard to show what is inside.
2S -Seiton
Systematic Arrangement
• Outline locations of equipment, supplies, common areas and safety zones with lines:– Divider lines define aisle ways and work
stations– Marker lines show position of equipment– Range lines indicate the range of operation of
doors or equipment– Limit lines show height limits related to items
stored in the workplace– Tiger marks draw attention to safety hazards– Arrows show direction
2S -Seiton
Systematic Arrangement
• Outlining and Placement Marks - - Mark boundaries of dept., aisles, Machines - Follow straight line, right angle rule - Nothing shall be kept outside the boundaries
• Stands and shelves - - Keep only required number of stands and shelves - Standardize height, size - Provide casters where necessary so that it can be moved
2S -Seiton
Systematic Arrangement
• Wires and Ducts - - Color code - When there are multiple connections - bundle the wires, label them and make sure that they are in straight line /right angle and firmly anchored
• Machine-tools & Tools - - Put the tools in the order you need them - Location of the tool should be such that it can be put away with one hand - Try to eliminate some hand tools by permanently attaching it to the bolt head
2S -Seiton
Systematic Arrangement
• Blades, Dies, Other important consumables - - Store them in the protected place - Maintain these things regularly by applying rust preventive, oiling etc.
• WIP- Work In Process - - Designate a place for each component/part - Decide on how much quantity to be stored - Ensure that there is no damage to good part during transit, they do not get rusty or broken
and they are not mislabeled
2S -Seiton
SEITON – EXAMPLE
2S -Seiton
INTERACTIVE BIT
Discuss two areas where production is frustrating
•Do the tools keep going missing, or do you have to wait for them to become available.
•Do operators zig-zag around the area and/or get in each others way
•Is the process confusing either in number of similar parts or difficult equipment
•Do we have Mix Ups?•Do you have to stretch or bend awkwardly
2S -Seiton
SEISO = Shine / Neatness (Cleaning)
3S -Seiso
SEISO = Shine / Neatness (Cleaning)
Meaning Cleaning trash, filth, dust and other foreign
matter. Cleaning as a form of Inspection
Activity - Keep workplace spotlessly clean- Inspection while cleaning- Finding minor problems with cleaning inspection
Success - Reduction in machine down time
Indicator - Reduction in no. of accidents
3S -Seiso
• Here cleaning means more than just keeping things clean. Cleaning should be viewed as a form of Visual Inspection
• Preventive measures should be taken to tackle problems of dust, grim, burrs, leakage etc.• Root cause of the problem should be identified and it should be eliminated – red tag item that causes contamination.
SEISO = Shine / Neatness (Cleaning)
3S -Seiso
Systematic Shine Procedure
• Targets need to be set for the daily routines.
• These targets are separated by
– Warehouse items– Equipment & resources– Work floor area
• Specific activities are assigned to given areas & individuals
• Time and methods are determined for Shine activities; inspection prior, activities during and activities after a shift are identified.
• The tools utilised during a shine activity are given the sort and set methodologies
3S -Seiso
5 Minutes Every day for cleaning
• Devote 5 minutes everyday for cleaning your work area
• Participation of everyone is required
• Attack hard to clean places regularly
SEISO = Shine / Neatness (Cleaning)
3S -Seiso
• Trash • Dirt• Loose parts • Leaks • Curvature • Scratches• Skips • Rust • Lurching • Faded color • Hisses
• Knocking• Scattering• Abrasion• Eccentricity • Vibration• Abnormal Movements• Abnormal smells• Abnormal Sounds• Heat
Various Minor Defects
3S -Seiso
Log for Cleaning Improvement
QUESTIONSWHERE is the problem located?
WHAT exactly is the problem?
WHO is responsible to take action?
WHEN will solution be implemented?
HOW is solution to be implemented?
ANSWERS (Use as much detail as needed)
3S -Seiso
Owner’s Inspection Check Sheet
Machine Number: Mon Tue Wed Thu Fri
Machine Name: 3/11 3/12 3/13 3/14 3/15
Machine Location:No. Checks Frequency Initials of Person Responsible
1 Red tagging contaminated items
Daily
2 Remove residue from valves
Daily
3 Check oil level Every Tuesday
4 Apply grease to transfer side
Every Thursday
Check Supervised by Bill Smith
Daily
3S -Seiso
Shine Incorporates Inspection
• Shine activities incorporate inspection.
• By combining the cleaning and inspection checklist, operators use their own familiarity with equipment to diagnose problems.
» Like the shine checklist, the combined list has set pre, during and post activities & targets
» Obviously this is done as safely as possible» Poka-yoke techniques can be used to ensure
that equipment cannot be started unless specific checks have been done in order.
» This combined checklist only occurs once the shine activities are completely engaged.
3S -Seiso
Cleaning
Grime, clogging, dust balls, rust, leakage etc.
OilsNo oil, Low oil, leakage, filter clogging,dirty oil, dirty or bent oil lines, cloggeddrainage, oil spillage, worn& torn portsetc.
Cleaning-Inspection points for most
equipment
3S -Seiso
TighteningLoose bolts, welding detachment,loose parts, vibration or bumpingnoise, friction
Heat Oil tanks, motors, heater, axles, controlpanels, washing/ cleaning water, bearing, wiring etc.
Cleaning-Inspection points for most
equipment
3S -Seiso
Breakage, Cracks
Breakage, cracks, dent on slidingparts, handle has come off, brokenswitches, wire joints come off, wiresare broken or crack, crack dial ofvarious pre. gauges, meters etc.
Cleaning-Inspection points for most
equipment
3S -Seiso
Cleanliness involves cleaning every aspect of the Organization and the
removal of dirt, dust,oil, scraps on the floor, & garbage.
Key Deliverables
A clean Systematic Organization results in increased safety and efficiency.
Increased Safety
Increased Efficiency
Everyone should see the 'workplace' through the eyes of a visitor.
3S -Seiso
• Cleaning should involve everyone; including people in the office environment.
• Make it as fun as possible. Have competitions, awards, recognition programs.
• Make it simple, use cleaning tools you have available.( rags, mops, soap).
Additional Action Items
3S -Seiso
Interactive bit
• What areas of the factory are the dirtiest and/or are depressing to work in
– An area that is just a sty, does anyone have responsibility for this area
– An area that is gloomy with dark drab colours and poor light
– Have windows been boarded up rather than repaired
– Have the plastic windows fogged to smokers finger yellow
– If you dropped something on the floor, would it immediately be obvious that a bad part had been made or that a machine was missing a vital comp.
3S -Seiso
Evaluation
Shine (Cleanliness)
Cleaning and looking for ways to keep it clean
Are work areas, equipment, tools, desks clean and free of debris, etc.?
Are cleaning materials available and accessible?
Are all aisle markings, location indicators, etc., clean & unbroken?
Cleaning schedules exist and are posted?
3S -Seiso
SEIKETSU – Standardized / Discipline
4S -Seiketsu
Meaning Setting up standards / Norms for a neat, clean, workplace and details of how to maintain the norm (Procedure)
Activity - Innovative visual management- Color coding- Early detection of problem and early action
Success Increase in 5S indicator
Indicator
SEIKETSU – Standardized / Discipline
4S -Seiketsu
Who does what? Who does what is important, people need to
understand, what to do , when to do it, where and how.
Supervisors need to play a major role in ensuring these happen.
No 5S Job
Sor
t
Set
Shi
ne
Sta
ndar
dise
Sus
tain
CO
NT
INU
OU
SL
Y
DA
ILY
(AM
)
DA
ILY
(PM
)
WE
EK
LY
MO
NT
HL
Y
1 Red-Tag (company wide)2 Red-tag (cells / lines)3 Inventory check4 Tool check5 Wipe area6 Vacuum area7 Machine Clean Inspection (Ops)8 Degrease work area9 etc
5S Job Cycle Chart Name:
Date:
Dept:
4S -Seiketsu
Regularizing 5S activities by putting systems in place – Everyone does things the same way
Make it easy for everyone to identify the state of normal or abnormal condition.
For maintaining previous 3S, use visual management
5S IS EASY TO DO ONCE – CONSISTENCY IS DIFFICULT
SEIKETSU – Standardized / Discipline
4S -Seiketsu
• Assign responsibility to individuals for a work area or machinery
• Conduct regular audit
• Don’t criticize poor cases, praise and commend good practices or good performers.
Additional Action Items
4S -Seiketsu
It grabs one or more of our senses in order to
• Alert us to an abnormality• Help us recover quickly• Promote adherence and prevention• Enable successful self management
What visual control communicates ?
4S -Seiketsu
Color coding Use of Labels Danger alerts Indication where things should be put Directional arrows/ marks Transparent covers Performance indicators
Some methods for visual communication
4S -Seiketsu
Labels
Precision management labels Inspection labels Temperature labels Responsibility labels
Some methods for visual communication
4S -Seiketsu
1.Make them easy to see from distance
2. Put the display on the things
3. Everyone can tell what is right and what is wrong
4. Anybody can follow them and make necessary corrections easily
5. Work place should look brighter & orderly
Points to remember in making visual
control tools
4S -Seiketsu
Traffic signal Zebra crossing In car - Petrol indicator - Speed indicator Direction arrows Electric danger sign etc.
Some everyday visual management examples
4S -Seiketsu
Some visual communication signs
SEIKETSU – Standardized / Discipline
4S -Seiketsu
Some evidence of standardized work areas
•Clear, shiny aisle ways
•Color coded areas
•Slogans, banners
•No work-in-process ( WIP )
•One-Piece Flow
•Standardized Work Sheets
4S -Seiketsu
Interactive bit
• Discuss – A daily five minute routine that “rounds up a
days work”
– A weekly routine that makes the work area, visit friendly.
– Do the work areas require a blitzed effort to make them really clean or can several shine activities over the coarse of 2 or 3 months make it that way.
– Can the sort, set and shine activities be integrated into current work
4S -Seiketsu
Evaluation
Standardize (Adherence)
Maintain & Monitor for adherence
Is all necessary information visible?
Are all standards known and visible?
Are all visual displays current and up to date?
Is there adherence to existing standards?
4S -Seiketsu
SHITSUKE = Sustain / Self Discipline / Ongoing Improvement
5S -Shitsuke
Meaning Every one sticks to the rule and makes it a habit
Activity - Participation of everyone in developing good habits
- Regular audits and aiming for higher level
Success High employee morale
Indicator Involvement of all people
SHITSUKE = Self Discipline / Ongoing Improvement (Sustain)
5S -Shitsuke
Activities :✔ 5S Committee✔ 5S Training 5S Competition / evaluation 5S Month Posters , Literature etc.
SHITSUKE = Self Discipline / Ongoing Improvement (Sustain)
5S -Shitsuke
The program committee is organized.A program plan for each of the S’s is set.
Start of the program is announced publicly. Training and educationis provided to every employee.Cleaning and organizing of own working area is done on a particular date as per the schedule
Self-examination isdone and corrective and preventative actions taken.
The result of 5S is evaluated
Plan-Do-Check-and-Act Approach to 5S
We need everyone to maintain 5Sguidelines.
To maintain DISCIPLINE, we need to practice and repeat until it becomes a way of life.
Discipline is the Core of 5S
SHITSUKE = Self Discipline / Ongoing Improvement (Sustain)
5S -Shitsuke
Practice makes Perfect!!!
5S Methodology
5S Culture – a way of Life
5S -Shitsuke
Make ‘5S’ is a HABIT
Without this, the time involved in all the other S will be in vain.
Building the Discipline
5S -Shitsuke
Commitment +
Everyone’s Involvement =
Success to 5SSuccess to 5S
Sustaining the effort
5S -Shitsuke
It shall be my constant effort to maintain my workplace in good order by
Assigning a place for everything & keeping everything in its place
Sorting out unwanted material periodically & discarding them
Keeping my work area neat & clean everyday
PLEDGE
5S -Shitsuke
EVALUATION
Sustain (Self-Discipline) Following the rules to sustain
Are procedures being followed?
Does an on-going audit and
feedback system exist?
Does a system exist to respond to
audit feedback?
5S -Shitsuke
5S -Shitsuke
6th S?
Safety
• Eliminate hazards. We added this sixth "S" so we could maintain the focus on Safety and embed safe conditions into all our improvements.
EVALUATION
Safety (Zero incidents)
Maintaining a safe work place
Is a green tag system in place?
Are appropriate controls in place to identify safety equipment?
Is all safety equipment unobstructed and accessible?
In Summary• Sort - Distinguish between what is needed
and not needed and to remove the latter. • Stabilize - Enforce a place for everything
and everything in its place. • Shine - Clean up the workplace and look
for ways to keep it clean. • Standardize - Maintain and monitor
adherence to the first three Ss. • Sustain - Follow the rules to keep the
workplace 6S-right—"maintain the gain.".
Other Examples of Improvement Actions
Shop
Office
Physical Work Space
Virtual Work Space
1. Implement red tag sys
tem 2. Implement color code
s and standards 3. Introduce simple mate
rials Kanban 4. Create visual work ins
tructions 5. Improve workplace lay
out/reclaim wasted space
6. Create and implement sustaining system with audits
7. Implement relevant visual metrics
1. Improve workplace layout
2. Introduce point of use concepts
3. Eliminate ergonomic hazards
4. Enhance visual communication methods
5. Alternative storage scenarios
1. Virtual red tag system 2. Improve file/folder hierarchy 3. Improve disk storage space an
d speed of retrieval of electronic files
4. Create standards for file management and creation
5. Improve or create job aids to eliminate search and defects
But the root focus of 5S is…WORK PROCESS and not the WORKPLACE.
The Before and After scenarios are just icing on the cake, although a valuable portrayals of measurable improvements.
5S is about producing outputs that are fully value-adding to a customer.
And only processes that are value-adding themselves (100% devoid of waste) can produce such outputs.
QUESTIONS????
Thank you very much!
Relation to other concepts
• 5S is used with other Lean concepts such as SMED, TPM, and Just In Time (JIT). The 5S discipline requires clearing out things which are not needed in order to make it easier and faster to obtain the tools and parts that are needed. This is the foundation of SMED, which in turn enables JIT production. The first step in TPM is operator cleanup of machines, a mandate of 5S.
5S in a business context
• The 5S methodology has been adopted into a variety of organizations from small business to Fortune 500 companies.
• All implement the 5S's in the hope to improve productivity and performance.
Successful 5S practitionersHewlett-Packard Support Center• Improved levels of quality communication and information sharing • Reduced training cycle for new employees • Reduced call backs • Reduced call time per customer Boise Cascade• Reduced stored parts inventory at one facility by $300,000 • Incident rate divisionwide reduced by 1.5% • Reduced machine Downtime • Office and plant space made available Boeing• Improved productivity • Improved morale • Increased levels of product quality • Improved safety