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590 Writing Workshop
Part I:
Interpretive Statements
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Why do I need interpretive statements? Conclusions are interpretive
statements--drawn from results/findings You are broadly interpreting what the
data mean for the reader Your words need to be chosen carefully;
conclusive statements are likely to be quoted
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
About interpretive statements
address important or pervasive findings--somewhat like summaries … thus not trivial matters
the strongest possible statements about what was learned that can be supported by the data collected and presented
include qualifications that limit the scope of interpretation to the data collected and presented
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Interpretive statements are NOT
Observations Assumptions Speculations Common knowledge
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Writing interpretive statements
Avoid statements that suggest applicability in unstudied contexts.
Be careful to qualify as much as necessary (e.g., note the context or conditions under which the assertion holds, the unavailability of some data sources, limits of time and other resources).
Write down your assertions and, under each, list your supporting data--and then judge theits sufficiency.
Seek peer critique.
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Cautions about interpretations
You don’t want to under-interpret– A statement of fact is an under-interpretation
You don’t want to over-interpret– A statement that is not well supported by the data
is over-interpreted You don’t want to over-generalize
– Depending on your sample size, you may or may not be able to apply your findings to a larger audience
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Example: Under-interpretation
Seven out of ten people reported having problems with the installation procedure.
Problems with this statement:– One survey could generate several such
statements– It is a reporting of facts, not an explanation of what
they mean– It does not integrate different data sources
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Example: Over-interpretation
Data: 7/10 had installation problems; 5 people are no longer using the product
People do not use the program because the installation procedure is too difficult
Problems with this statement:– The data do not support this statement– The data that are available are distorted
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Example: Over-generalization
Scenario: An evaluation of how a particular district-wide reading program is working. Two classes were studied.
While students in the XYZ Reading Program have improved their reading skills, they lack the motivation to perform well on the standardized tests that serve as an indicator of reading gains.
Problems with this statement:
– Is not site-specific
– Suggests that two classes are indicators for an entire district
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Let’s discuss
1. Although all four instructors were given positive ratings for professional presentation of the course material, there were very significant differences in the actual ratings between the instructors. Some received much higher ratings than others.
2. The video clips were rated as an effective portion of the design of the course. However, the ratings received for video clips differed between instructors.
590 Writing Workshop
Part II:
Triangulation and Report Structure
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Triangulation
Triangulation involves supporting your story with multiple sources of evidence
Triangulation can be by data source, data collection method, theory
Sources need not literally match up– You do not have to ask the same question
of all participants to triangulate the data
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Triangulation example(you try it!) Data:
– Survey– Observation– Interview
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Triangulation example
Together the data support the assertion that …
Now--what’s your recommendation?
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
If the shoe doesn’t fit, still wear it
Some data disconfirm other data, but that does not make them irrelevant or important
Data that are not in agreement with overall findings should not be considered outliers and should not be ignored– They should be reported in the full context in which they
were collected– This is all part of demonstrating the certainty of your results– Your results are not worse or less important because the
data are not all in agreement
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Structuring your results
By data collection method– Can be a bit disjointed in terms of
triangulation by method By evaluation question or objective
– Useful if your questions explore diverse aspects of the evaluand
By emergent theme or issue
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Sample structure of results
Evaluand: Implementation of a computer-based workforce education program
Data: Extant learner performance data; Site coordinator interview; Learner survey
Concept: See if the program works in terms of learner gains
Report Structure:– Learner gains– Survey results (with int. data for context)– Discussion of gains in light of survey responses
590 Writing Workshop
Part III:
The Good, The Bad & The Ugly
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Good news or bad news?
Remember that evaluation is a study of how someone or something is performing– It is not just a report of problems
Your report likely will cover some positive and some less-than-positive conclusions
Do not forget the positive parts!
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Balancing statements
Sometimes an instrument yields negative or inconclusive results, while the evaluator has a gut sense of other knowledge of positive occurrences
It is appropriate to temper the negative results with this other, positive knowledge
Similarly, positive results may be tempered with cautionary statements
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Giving bad news
Don’t just say something was negative, but explain why
Consider the political ramifications of how you are stating this finding– If a client is looking to lay blame in a way
you think is not fair, be sure to indicate that the blame does not lie there
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Avoid generalities
It is rare that something is “always” or “never” the case
It is unlikely that you can speak for all members of a population
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Keep suggestions manageable
You may have many suggestions to make, but getting a list of 25 fixes could be overwhelming to a client
Try to group or synthesize your recommendations– 25 small suggestions might become 5
“issue areas” covering the same exact content, but appearing less daunting
590 Writing Workshop
Part IV:
Tables, Charts & Graphs
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
When to use tables, charts & graphs When you find yourself listing data When you want readers to see the magnitude
of a difference– Example: if one group always outperformed
another, a bar chart can show it at a glance A picture is worth a thousand words
– Sometimes the table or graph says it much better than you ever could
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
When to not use them
To show results of EVERY survey item When the data are very simple and easily
understood in written form– Example: 2/3 of the people said “yes” and 1/3 said
“no” A picture is worth a thousand words: the flip
side– Too many visuals distract your reader from the
main point
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
When to use what
Bar chart: Shows the level of results, and the difference in magnitude between items
Pie chart: Shows the % of each item, adding up to 100%; not appropriate when a person fits more than one category
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Labels and in-text references
All visuals should be labeled– Tables become Table 1: Mean Instructor Ratings;
Table 2: Session Reactions (Frequencies); etc.– Charts/graphs become Figure 1:_____; Figure 2:
_____; etc.. All visuals should have a title
– Descriptive, but not too wordy In text, you might say “Table 3 summarizes
…” or at the end of a related sentence write “(see Table 3).”
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Title examples
Too brief: Table 2. Mean Ratings Too wordy: Table 2: Mean Ratings by
Students about Instructor Competence within the Writing Classroom
Better: Table 2: Mean Ratings of Instructor Competence
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Example
What do you think of the example I’ve provided?
590 Writing Workshop
Part V: Editing
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
The editing process
Use the grammar check function in MS Word
Read your paper looking for– Spelling/grammar problems– Incomplete or run-on sentences– Illogical sentences– Unnecessary jargon– Wordy phrases
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
The 10% game
Read your paper and try to eliminate 10% of the words without changing the meaning
“The rate of turnover for instructors at XYZ Corporation...” becomes “XYZ Corporation’s instructor turnover rate...”
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
Common writing problems
Between (2)/Among (more than 2) While (during)/Whereas (contrast) That (things)/Who (people) Use (employ)/Utilize (make skilled use
of)/Usage (the act of use)
© 2001 by V. Dennen; revised 2003, 2004 by M. J. Bober
And more…
Personification (e.g. The evaluation asked students to complete a survey)
Dangling Modifiers (e.g. After writing all that material, the computer didn't save it)
Adverb abuse (firstly, secondly, thirdly)