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    Performance Based PayPerformance Based PayPerformance Based PayPerformance Based Pay

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    Todays class brought to

    you by China/Hong Kong

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    Real excitement of

    Compensation How do you create Performance base

    pay system that works. Companies

    extoll their Performance based paysystem, yet none seems to beuniversally strong.

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    Skill based pay Determine compensable competencies

    for type of work. Tie to strategic

    issues. Provide training opportunities to get

    increased competencies!

    Offer competency tests eitherselection or post selection. Floorperformance standards.

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    Sauer Danfoss- base pay and thenadded pay for skills.

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    Why not rely on external

    market only? Or Why is this important?

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    Strategic issues Relative importance of base pay vs

    performance pay.

    Company emphasizing innovation,customer service, teams, internallabor markets etc.

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    Pay for perf Benchmark

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    Pay for performance Video

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    Controversial

    Intrinsic vs extrinsic motivation

    Does extrinsic motivation alwaysprevail?

    If so, then must people be paid to do

    everything? When do they sacrificeself-interest for organizationalinterest?

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    Pay is but one tool for

    performance management Strategic HR relies on Performance

    management--which tools used. How

    to create an organizational culturerelated to performance management.

    Do you wish to pay for performance?

    What are problems/advantages?

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    Medical Care McFarland Clinic

    Medical care is hot because of

    culture change. Doctors, lab, x-ray, receptionists.

    Pay for performance or other

    motivators? What type of climate are you

    building.

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    What type of culture is Most likely to link pay and

    performance.

    Least likely to link pay andperformance (rely on othermotivators).

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    Other ways to link pay

    and individualperformance Bonuses

    Commissions

    Stock options

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    How Incentives for

    teams? P-G fit

    PO fit

    Brainstorm in teams Consider types of incentives, group,

    organizational individual.

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    Kerr Case

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    ISSUE Folly of Hoping for A but no extrinsic

    rewards.

    Folly of Hoping for A but rewardingfor B.

    Outcome measures.

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    Summary What is pay used for?

    What influences the relative use in

    different organizations. If primarily motivation--how can it be

    used to recruit and retain or visa-

    versa.

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    Goal Current trends towards flexibility

    Cost Issues (cost containment and

    cost benefit). Benefits management

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    Types of benefits Security (Income protection)

    Convenience (time/stress

    management).

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    Why are benefits

    important? From an employee perspective

    From an employer perspective

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    Employers Quality of life and the impact on

    productivity (spillover of work and

    family). Recruitment

    Retention

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    Trends towards Flexibility in

    electing benefits Cafeteria benefits. $ allocation may

    elect variety of benefits given costs.

    ISU offers health, disability,accidental death, life, dental.

    What do you need. Either pay for

    more coverage or elect. Not reallycost management issue--just helpretention and recruitment.

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    Towards Flexibility in

    Coverage

    0

    1020

    30

    40

    50

    60

    70

    80

    90

    vacation

    options

    health

    options

    1990

    1995

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    What is the basis for

    this?

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    Trends towards

    Increasing coverage Prepaid legal

    adoption benefits

    Hopefully more in benchmarking

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    Benchmark reportsBenchmark reportsBenchmark reportsBenchmark reports

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    Family Benefits

    Increasing Job as family benefits administrator

    More benefits

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    Change over time

    0

    10

    20

    30

    40

    50

    60

    flextime job share

    1990

    1995

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    Cost issues Do Benefits pay for themselves?

    Costs/benefits ratio. How do you

    determine? Increasing trend towards results

    Getting into the rankings

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    Reducing claims

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    Pay for themselves

    Why do companies offer preventative

    medicine-- smoke enders, weightwatchers, free shots

    What about Wellness programs

    Should Ford Keep up Volvosbenefits?

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    Should you offer Fertility medical coverage and child

    care?

    Car pooling and disability insurance?

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    Should you For health insurance, verify not

    covered under other insurers

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    Family Benefits Chubb estimates from exit

    interviews that 50 employees left for

    childcare reasons It cost 97% of wages to replace non-

    exempt and 150% of wages to replace

    exempt. $3 million dollars in replacementcosts

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    offers Paid time off

    Child-care for snow days

    telecommuting Flexibility

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    In spite of popularity Few firms offer

    People strongly value Security

    benefits. New benefits excluding child care

    are modest cost.

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    Who offers Unions

    Larger employers

    Industry Corporate image

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    Benefits of Benefits Does it help?

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    Problems with Benefits Employee backlash especially family

    benefits.

    Not clear that benefits have muchimpact on recruitment unless clearlyone of the 100 best places to work or

    equivalent in a region.S

    ome evidencefor retention. Would the money bestbe put elsewhere?

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    Will these go away in

    times of highunemployment

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    Eldercare, spouse care,

    parent care

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    Linking Benefits to

    Strategy/Labor Markets Retailer relies on students for

    seasonal sales. Evidence is clear that

    sales is more than double if return.How to increase retention throughbenefits.

    Vacation days could be example forretention of employees.

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    Benefits Management Benefits communication

    Have it and want people to take

    advantage of them. ISU hasproblems with wellness.

    How to communicate? Just in time.

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    Summary Importance of benefits increasing.

    Portion of benefits as total

    compensation increased over the pastthirty years.

    Purpose is critical and getting the

    most for your dollar.