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529 PRO The art of administrative simplicity sm
presents
Confidential and Proprietary
529 PRO Processing
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
Open architecture and modular approach make the system highly adaptable - once business requirements
are determined, processing modules (tasks) can specified, developed and implemented with minimal impact
to the existing system
Browser based administrative system with built in on-line enrollment capability
Role based data entry process enhances workflow management
Flexible, highly functional web interfaces make shareholder self-service a reality. These interfaces can be
‘skinned’ to allow for custom look and feel
Supports multiple funding methods to promote investment: Check, ACH, payroll deposit and payroll
deduction (credit card under review)
Supports a ‘two track’ investing approach - the Standard Option rolls beneficiary’s through a series of
investment portfolios based on their age and the Self Directed option which allows the investor to create a
customized portfolio mix from available investment funds / portfolios
• Broad system design allows the program to offer myriad investment options, from’ fund of funds’ portfolios to
individual mutual fund investment options
Integration with Transfer Agency (TA) system platform provides built in access to NSCC trading and
commission modules - also affords the program the ability to offer A, B and C class investment shares
Highly portable system can be integrated with various TA System or record keeping platforms with
minimal code rework
Confidential and Proprietary
Features529 PRO The art of administrative simplicity sm
Presentation &
Business Rule Layer
TARecord keeping
Layer
Data Repair, Transaction Entry, Inquiries, Reports & Files via Internet
Enrollments, Transactions & Inquiries via Internet
Principal Review via Internet
Statements & Confirmations for Shareholders
Contribution Transactions via Files
Reports for Ops Staffs
to and from OPS, SALES, & MARKETING Staffs, Interested Parties
Confidential and Proprietary
direct entry by SHAREHOLDERS,BROKERS, OPERATIONS and DP entities
modules for ACH, LOCKBOX, PAYROLL, CREDIT CARD, NSCC, UPromise
Confidential and Proprietary
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
Enrollment Processing models
529 PRO The art of administrative simplicity sm
529 PRO database
3 Browser Based Enrollments Applications
Confidential and Proprietary
data entry interface model• Both Retail and Broker Channel Shareholder paper applications using either a pre-processor or “in-house” entry
on-line entry screens model• Retail (and Broker Channel) Shareholders using on-line entry screens
administrative interface model• Backup data entry system
529 PRO database
TA database
SHAREHOLDERS
Confidential and Proprietary
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
Data Entry Enrollment Application
capabilities:• From paper applications to pre-processing tables via browser based screens
• Can be used by a pre-processing entity or by “in-house” processors
• Double key entry/validation and supervisor review by pre-processor is provided – status and role based
• Business rules are incorporated into the code so that only valid data is allowed to move to the database
• Error correction queue by administrative staff – status and role based
PAPER APPLICATIONS DataProcessingApplication
~ businessrules ~
TA
529 PRO
System
BusinessRules
Confidential and Proprietary
529 PRO The art of administrative simplicity sm
529 PRO The art of administrative simplicity sm
529 PROEnrollment Flow
Logon Form
MDP Associates, Inc.Proprietary and
Confidential
Creator Role Validator Role Supervisor Role
Are theresaved
enrollments?
BlankEnrollment
Form
EnrollmentForm withpreviously
entered data
No Yes
Business Rules(BRs) checkedand enrollmentstored in Create
state
Form displays allaccounts awaiting
validation
Enrollment Formdisplays with datafailing BRs in red.
All data can beovertyped.
Does data passrequired BRs?
Enrollmentstored for
ErrorRecovery
Accountcreated.
No
No Yes
Did validatormake anychanges?
Enrollmentstored in
supervisoryreview state
Yes
Form displays allaccounts insupervisoryreview state
Enrollment formdisplays with data
failing BRs in red anddata changed byvalidator in yellow
Does data passrequired BRs?
Enrollmentstored for
ErrorRecovery
Accountcreated.
No Yes
Error RecoveryRole
Form displays allaccounts in errorrecovery state
Enrollment formdisplays with datafailing BRs in red
Does data passrequired BRs?
Enrollmentstored for
ErrorRecovery
Accountcreated.
No Yes
Data EntryAdministrator Role
Form displays allaccounts in all
states
Enrollment formdisplays with datafailing BRs in red
Does data passrequired BRs?
Enrollmentstored for
ErrorRecovery
Accountcreated.
No Yes
Confidential and Proprietary
ON-LINE ENTRY
capabilities:• Business rules incorporated into entry screens insure only valid data is captured
• Browser based entry screens allow retail shareholders to enter data directly
• Browser based entry screens allow broker assisted shareholders to enter directly
529 PRO
System
BusinessRules
TA
On-line Enrollment Application
Confidential and Proprietary
DirectShareholder
EntryScreens
~ businessrules ~
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
ADMINISTRATIVE ENTRY
capabilities:• Browser based user interface screens serve as a backup DE system
• Business rules incorporated into the code
• Administrative staff use to maintenance any enrollment issues
529 PRO
System
BusinessRules
TA
Administrative Enrollment Application
Confidential and Proprietary
ADMINUser
Interface
~ businessrules ~
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
Principal Review model
529 PRO The art of administrative simplicity sm
529 PRO
System
BusinessRules
TA
capabilities:• Browser based interface screens allows Registered reps from any location to access the records
• Registered reps perform principal review for retail or broker channel accounts
• Applicable sponsor related algorithms are integrated into the module
• Account approval changes the enrollment record status to allow the enrollment to proceed
REGISTERED
REPRESENTATIVES
Administrative Principal Review Application
Confidential and Proprietary
ADMINUser
Interface
~ businessrules ~
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
Contribution modules
529 PRO The art of administrative simplicity sm
529 PRO database
Contribution Processing Modules
capabilities:ACH module• Initial and periodic transactions are created and processed• Data is warehoused until trade date• Pre note processing is performed• ACH Debits and ACH Reject Files created & business rules applied• Epicware edits are included
Coupon Module• “Reminder” for shareholders making periodic check contributions• Data is warehoused until “reminder” date• Facilitates lockbox processing
Lockbox module• Initial and periodic transactions are processed• File is reformatted into contribution transaction & business rules applied• Transactions are matched to enrollment data to reconcile
Payroll module (push)• Periodic transactions are processed• Data is warehoused until trade date• Preliminary & confirming files insure proper credit prior to funding• Transactions are created & passed through business rules
TA database
Payroll module (pct)• File & funding received from payroll entity• Data is warehoused until trade date• Transactions are created & passed through business rules
NSCC module• Subsequent transactions are processed• Broker initiated NSCC trades are executed• Module translates NSCC trade into contribution and fund purchase• Transactions are passed through BR’s prior to posting
UPromise module• Subsequent transactions are processed• Accounts are specially flagged to identify • Confirming files insure proper credit prior to funding• File is reformatted into contribution transactions• File is passed through BR’s prior to posting
Credit Card module• TBD
SHAREHOLDER
CONTRIBUTIONS
Confidential and Proprietary
529 PRO The art of administrative simplicity sm
EPICWARE
Thompson
Financial
AutomatedClearingHouse
Funding instructionssent by shareholders via enrollment and other processing from all entry points
Monthly data updates
Monthly data updates
529 PRO
System
Confidential and Proprietary
BusinessRules
Pre note failures and debit rejects are returned
SHAREHOLDERS
ACH data is warehoused for processing on assigned trade date(s)
ACH FILE is transmitted to the Clearing House and
contribution transactions are posted to the tables
REJECT FILES are returned
DDA
A wire is sent by the Clearing House to credit the DDA – should balance to the ACH file
TA
ACH Contribution Module
Confidential and Proprietary
ACHModule
~ businessrules ~
529 PRO The art of administrative simplicity sm
529 PRO
System
Confidential and Proprietary
BusinessRules
SHAREHOLDERS
COUPON data is warehoused for processing on invoicing date(s)
COUPON FILE is produced and invoices sent to shareholders
TA
Funding instructionssent by shareholders via enrollment and other processing from all entry points
Coupon Contribution Module
Confidential and Proprietary
COUPONModule
~ businessrules ~
529 PRO The art of administrative simplicity sm
SHAREHOLDERSLockbox
Institution
529 PRO
System
Confidential and Proprietary
BusinessRules
A flat file is produced by the lockbox institution
DDA
A wire is sent to credit the DDA – should balance to CHECK file
Paper backup is sent to pre-processor and then to operations for retention
The flat CHECK FILE file is reformatted into contribution transactions.
The resultant transactions are reviewed using the program’s rules and regulations prior to posting transactions to the tables.
Shareholders send initial and subsequent contributions to the applicable lockbox institution
OPERATIONS
TA
Lockbox Contribution Module
Confidential and Proprietary
LOCKBOXModule
~ businessrules ~
529 PRO The art of administrative simplicity sm
529 Operations
Reoccurring payments Enrollment forms with/without payments
Daily wire
Archiving
Imaging
Paper backups (Overnight Mail)
Paper backups (O
vernight Mail)
Paper Processing
Confidential and Proprietary
DDA
STEP 2
Pre –Processor
TA
STEP 1
LockboxInstitution LOCKBOX
Module
~ businessrules ~
DDA Report
DataProcessingApplication
~ businessrules ~
529 PRO
System
BusinessRules
ENROLLMENTrecords match toCHECK FILE records to reconcile contribution transactions.
529 PRO The art of administrative simplicity sm
Employer
Data files are exchanged to insure accurate processing at both entities
529 PRO
System
Confidential and Proprietary
BusinessRules
SHAREHOLDERS
PAYROLL data is warehoused for processing on payroll date
EMPLOYER FINANCIAL FILE is transmitted and contribution transactions are created and posted to the tables
REJECT FILES are returned to EMPLOYER
DDA
A wire is sent by the EMPLOYER to credit the DDA – should balance to the EMPLOYER file
TA
Funding Instructionssent by shareholders via enrollment and other processing from all entry points
Payroll Deduction Contribution Module
Confidential and Proprietary
PAYROLLModule
~ businessrules ~
529 PRO The art of administrative simplicity sm
CreditCard Company
529 PRO
System
Confidential and Proprietary
BusinessRules
Contribution transactions are created
Rejects are returnedSHAREHOLDERS
CC data is warehoused for processing on trade date
CC FILE is transmitted to Credit Card Company
DDA
A wire is sent by the Credit Card Company to credit the DDA – should balance to the CREDIT CARD FILE
TA
Credit Card Contribution Module
Funding Instructionssent by shareholders via enrollment and other processing from all entry points
Confidential and Proprietary
Credit CardModule
~ businessrules ~
529 PRO The art of administrative simplicity sm
SHAREHOLDERSUPromiseProgram
529 PRO
System
Confidential and Proprietary
BusinessRules
A flat file is produced by UPromise
DDA
A wire is sent to credit the DDA – should balance to UPromise file
The financial file is reformatted to create contribution transactions.
The resultant transactions are reviewed using the program’s rules and regulations prior to posting transactions to the tables.
Shareholdersaccumulatecredits in theirUPromise Program
TA
Data files are exchanged to insure accurate processing at both entities
UPromise Contribution Module
Confidential and Proprietary
UPromiseModule
~ businessrules ~
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
NSCC Processing
529 PRO The art of administrative simplicity sm
SHAREHOLDERS Broker
529 PRO
System
Confidential and Proprietary
BusinessRules
Broker purchases shares via NSCC
DDA
NSCC module translates NSCC special trade into a contribution – and subsequently the funds are purchased and the funds reconciled
Shareholders place a trade with broker from funds deposited in brokerage account
TA
The payment is made
NSCC Contribution Module
Confidential and Proprietary
NSCCModule
~ businessrules ~
NSCC
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
NSCC Processing
529 Institution
Trustee
National SecuritiesClearing
Corp
FUND
Price/Dividends
Orders
Confirmations
Position Information
Price/Dividends
Orders
Confirmations
Settlement
Position Information
Price/Dividends
Orders
Confirmations
Settlement
Position Information
529 PRO The art of administrative simplicity sm
NSCC – Commission Settlement ServicesOverview• Commission Settlement is the most efficient method of accurately reporting fund commission information to financial services firms.
Using a standard format in NSCC's centralized processing environment, the service supports all types of fund commissions including Contingent Deferred Sales Charge (CDSC) payouts, 12b-1 fees (or trail commissions), or other types of payments. Settlement occurs through NSCC's settlement system.
• Commission Settlement is accessible via CPU-to-CPU links, or through PCWeb Direct - a Web interface that allows NSCC participants direct access to NSCC services over the Internet. Transmissions are limited to no more than two hours per file.
• Commission Settlement is a service offering of National Securities Clearing Corporation, the nation's leading provider of centralized clearance, settlement and information services to more than 2,500 brokers, dealers, banks, mutual funds, insurance carriers and other organizations. NSCC develops standardized, automated solutions that promote connectivity, efficiency and lower risk in the financial services marketplace. NSCC is a subsidiary of The Depository Trust & Clearing Corporation (DTCC).
Benefits• Expedites the distribution and settlement of fund commissions • Simplifies the reconciliation process by providing standardized formats for the exchange of records between funds and firms • Reduces costs associated with manual processing of commission payments • Accommodates single-batch processing • Consolidates money settlement with other NSCC activity
How the service works • Input from Funds
Single-batch files are sent to NSCC for processing by 10 a.m., Monday through Saturday.Errors can be corrected through a reversal of the transmission by the fund.
• Output to FirmsTwo single-batched files of detailed and summary commission data are sent to firms after 11 a.m., Monday through Saturday.
• SettlementSettlement for commission files transmitted to NSCC by 2 p.m. occurs the following day. One day prior to settlement date, the NSCC notifies both fund and firms of their commission settlement obligation. Commissions are netted with other mutual fund/clearing corporation activity at the end of the day, and settlement takes place in Fed Funds.
Inquiry modules
Confidential and Proprietary
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
SHAREHOLDERS ON-LINE
529 PRO
System
BusinessRules
TA
On-line Inquiry Application
Confidential and Proprietary
RetailScreens
~ businessrules ~
SPONSORS ON-LINE
SponsorScreens
~ businessrules ~
ADMINISTRATORS ON-LINE AdminScreens
~ businessrules ~
capabilities:• View transaction history
• View all displayed data
capabilities:• Client transaction history• Sales reporting• Commission detail
capabilities:• All 529 processing and historic information
529 PRO The art of administrative simplicity sm
Maintenance modules
Confidential and Proprietary
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
SHAREHOLDERS ON-LINE
529 PRO
System
BusinessRules
TA
On-line Maintenance Application
Confidential and Proprietary
RetailScreens
~ businessrules ~
SPONSORS ON-LINE
SponsorScreens
~ businessrules ~
ADMINISTRATORS ON-LINE AdminScreens
~ businessrules ~
capabilities:• Change demographics, confirm delivery, password
• Change funds, allocations
• Add beneficiaries, programs, funding, contributions• Cancel funding• Request distributions
capabilities:• Change demographics
capabilities:• All 529 processing
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
TA
Confidential and Proprietary
RetailScreens
~ businessrules ~
AdminScreens
~ businessrules ~
capabilities:• qualified and non-qualified
• only aged contributions eligible
• check to shareholder, university or
beneficiary
• confirmation to shareholder
or
ACH credit to university
• confirmation to shareholder
DPApplication
~ businessrules ~
DistributionModule
~ businessrules ~
529 PRO
System
BusinessRules
SHAREHOLDER
REQUEST
on-line
paper
any
Confidential and Proprietary
Distribution Module529 PRO The art of administrative simplicity sm
Confidential and Proprietary
TA
Confidential and Proprietary
capabilities:• ability to reallocate across investment tracks
• reallocations maintained within share class
• share lot and tax lot information detail is maintained
• one per calendar year rule enforced
• confirmation to shareholder
ReallocationModule
~ businessrules ~
529 PRO
System
BusinessRules
on-line
paper
any
RetailScreens
~ businessrules ~
AdminScreens
~ businessrules ~
DPApplication
~ businessrules ~
SHAREHOLDER
REQUEST
Confidential and Proprietary
Reallocation Module529 PRO The art of administrative simplicity sm
Output modules
Confidential and Proprietary
529 PRO The art of administrative simplicity sm
529 PRO database
TA database
Output Module
Confidential and Proprietary
Daily Output
FileModule
~ businessrules ~
Sponsor
Broker
capabilities:• Operational reports
• Statements
• Confirmations
• Daily Activity File
529 PRO The art of administrative simplicity sm
Confidential and Proprietary
Shareholder Service model
529 PRO The art of administrative simplicity sm
model529 Web Center
E-mail system
529 Plan Representatives-Respond to shareholder telephone inquiries-Respond to shareholder email inquiries
Recordingarchives
E-mail systemarchives
AT+TLanguage line
Broker Support-Calls WebCenter with questions
Licensed Brokers-Respond to broker trade and investment questions-Respond to broker commission questions
Brokers via Telephone
VRU
Research questions
Research responses
Shareholder Service Processing
TA
529 PRO
System
BusinessRules
Shareholders via Telephone
Shareholders via mail and E-mail
Broker Support
529 OPS
E-mail system
Shareholders via VRU
Confidential and Proprietary
529 PRO The art of administrative simplicity sm