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523- Qualitative Paper
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Running head: WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 1
What Makes a Novice Occupational Therapist Successful: A Narrative Account of Four
Occupational Therapy Instructors
Tracie Dunton, Stephanie Perry-Brideau, Nikki Baumgartner, Shanna Leavitt, and Casey Walker
Touro University Nevada
WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 2
Literature Review
The process of transforming from Occupational Therapy Student to Occupational
Therapy Practitioner has been examined over the years. Studies have focused on efforts to
evaluate and refine school curriculums in order to most effectively impart in students clinical
reasoning skills and to prepare them for the professional and personal challenges that they will
face in their first years of clinical practice.
In a phenomenological examination of the experiences of rehabilitation graduates during
their first year of practice, Tryssenaar and Perkins (2001) found that novice practitioners
experienced constant stress and professional growth during their transition from student to
practitioner. In a study of occupational therapy student’s perceptions and experiences during
their first year of practice, Doherty, Stagnitti and Schoo (2009) found that feeling confident in
one’s clinical decision-making abilities as well as possessing an understanding of technical or
practical occupational therapy skills are both important assets for novice practitioners to feel
competent in providing therapy. However, many studies have found that novice practitioners in
their first year after graduation often experience feelings of incompetence, inadequacy and self-
doubt (Tryssenaar & Perkins, 2001; Nordholm & Westbrook, 1981).
The faculty of the Occupational Therapy School of Allied Health Sciences of the
University of Texas has integrated a plan for student professional development within their
curriculum. The objective of the student professional development process is to enhance the
professional competence of graduates by not only providing them with knowledge and skill, but
also attitudes, values and traits that lead to professional behaviors and competence (Ledet,
Esparza, & Peloquin, 2005). Some of the behavioral outcomes associated with successful
professional development that were identified included: initiative to direct own
WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 3
learning/competence, seeking guidance when needed, seeking and obtaining relevant
information, cooperating with others effectively, altering behavior in response to feedback,
analyzing, synthesizing and interpreting information, demonstrating flexibility, posessing
empathy and confidence (Ledet, Esparaza & Peloquin, 2005).
The purpose of this investigation was to further the understanding of the expectations for
novice occupational therapy practitioners by asking the question, “What are the important traits
of a novice occupational therapist?” The need for occupational therapists continues to rise, yet
the influx of new practitioners into the field remains relatively low; there were only 15,000
graduates from MOT programs in 2010 (Waite, 2011). Novice therapists are at the greatest risk
for leaving the profession (Doherty, Stagnitti and Schoo, 2009) due to the challenges and stress
of transitioning from the student role to practitioner role. We believe that if students have a good
understanding of the traits and attributes that are valuable to novice occupational therapists,
students can improve their educational experience and enhance their professional development
resulting in an easier, less stressful transition from student to practitioner during their first year of
practice.
Methods
Participants
The participants of this study were occupational therapy instructors at an accredited
masters level occupational therapy institution in the Southwest part of the United States.
Purposive and convenience sampling was used due to the nature of the research question and the
allotted time frame for completion. The faculty was chosen based on whether they were
presently teaching classes in which the researchers were enrolled. Those who were current
instructors of the researchers were not recruited due to conflict of interest. This left four
WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 4
instructors to be included in the study, one of which was both an instructor and the director of the
occupational therapy program. In order to maintain the confidentiality of the participants, they
will, from now on, be referred to as M., F., R., & W. Their years of experience as occupational
therapists ranged from six to 26 years. They represented a wide range of practice areas in the
field including; adult physical disability rehabilitation in both inpatient and outpatient settings,
long-term and acute care, school based therapy, child-based rehab, neonatal intensive care, and
early intervention services. One of them had also worked in management at one time in his or her
career.
Design
The study design is within the narrative research tradition. The study was conducted
through interviews to gather the stories of these experienced occupational therapists and to hear
what they consider to be necessary traits of novice occupational therapists. Interviews were best
suited for this effort due to the nature of the research question. The question is based on personal
opinion, which is also intertwined with experience, whether it is personal or observed from
working with others in the field.
Procedures
The first step of the process involved developing a list of interview questions that would
best help gather the information needed to complete the study. These questions were geared
toward developing an understanding of what the participants thought was important for novice
occupational therapists during the transition into the field of occupational therapy. Before
continuing with the interviews, informed consent to participate in the study was secured. Also,
before beginning each interview, informed consent was obtained to videotape the interview
session (See Appendix A for a list of the interview questions).
WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 5
The interviews were set up as semi-structured; eight questions were asked to all four of
the participants. However, during the different interviews as topics emerged, other follow-
up/probing questions were developed and asked. For example while interviewing R., the topic of
mentorship was established so R. was asked “What do you think about mentorship? Do you think
it’s vital for a novice OT?”, and, “What are some ways a novice OT could establish a mentor
when they first get into their career?” in order to gain further information. During M.’s
interview, the topic of a journal club came about and therefore M. was asked, “Can you elaborate
on what is a journal club?” Finally, while interviewing W., it was said that during the first year
of work, novice OT’s tend to follow suit and do what everyone else in their workplace is doing.
The researchers probed for more clarification on this by asking, “What would be a great
recommendation or method of not following suit?”
This semi-structured design allowed the researchers to obtain the information necessary
from each participant in order to begin the coding process. It also gave them further insight into
important topics that were not foreseen to arise. Each interview lasted approximately one hour
and was videotaped so that it could later be transcribed verbatim. After the completion of the
interviews, the researchers transcribed word for word and also completed a separate transcription
of the body language of each participant throughout the entire interview process.
Data Analysis
The researchers began by reading through the transcriptions several times to familiarize
themselves with the interviews and to start identifying themes. A spreadsheet was made so that
themes could be highlighted and identified more easily. (See Table 1) During this coding process
the four major themes that emerged were as follows:
1. Being open and willing to learn.
WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 6
2. Develop mentorship relationships.
3. Maintaining a continued membership with the national organization, AOTA.
4. Starting and participating in a journal club.
From these themes, the researchers began to combine the information in order to answer the
research question. Once this information was pooled, member checking was done by sending it
out to the participants for verification. Triangulation, a “technique used to increase the accuracy
(trustworthiness) of data gathered” (Kielhofner, 2006, p. 353), although is most commonly done
with methods (Kielhofner), was done among the data gatherers. In doing this, several of the
researchers in this study took notes during the interviews and compared them afterwards.
Multiple persons were used in the data analysis which “strengthens the legitimacy of the final
version of study findings” (Kielhofner, p. 353).
Results
After reviewing the transcriptions of each interview and coding the data, four topics were
discussed by all of the participants (See Table 1 for the index of magnitude table). These
included the concept of being open and willing to learn, mentorship, continued membership in
the national organization (AOTA) and forming a journal club at the workplace. It was made
apparent that there is congruency amongst the participants in what they find to be important
factors for a novice occupational therapist.
Willingness to Learn
The first, and most prevalent, theme that was derived from this qualitative study was the
important trait of a novice occupational therapist is remaining open and having an overall
willingness to learn. This concept was described by all four of the participants in comments such
as, “self-directed learning”, “asking questions”, “continuing to learn”, “willingness to learn” and
WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 7
“remaining teachable”. These themes were present when asked what important traits of a novice
occupational therapist were and how to synthesize evidence based practice in the first year.
Mentorship
The second theme was mentorship and it was found that the faculty felt these
relationships were of great importance and value to a novice occupational therapist. M. describes
this as the ability to “be open to constructive feedback, willing to have that kind of mentorship
relationship in practice”, and F. suggests to “seek out mentorship.” Also, W. suggests utilizing
the “mentoring aspect” when approaching evidence-based practice. The concept of formalized
and informal mentorship relationship was explained in detail by R. and F.; whereas, W. and M.
mentioned to the differences.
National Organization Membership
The importance of maintaining membership in the national organization, American
Occupational Therapy Association (AOTA) was the third theme found. This was of primary
importance when utilizing evidence-based practice was discussed. M. stated, “Staying a member
of AOTA, getting your journals and your OT practice is a good way to flip through and kind of
know what’s going on.” In addition, F. suggests that “you can attend training through AOTA”
which would enhance the individual’s knowledge. In response to our inquiries about methods of
application of a novice occupational therapist’s ability to synthesize evidence based practice in
their first year of practice, R. strongly proposed, “Starting with continuing to be an AOTA
member so that you have access to that information.”
Journal Clubs
Journal clubs were mentioned and suggested by all participants. Journal clubs were
offered as advice to novice occupational therapists that are trying to make their workplace more
WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 8
evidence-based, how to try to be the agent of change as the new generation integrates in with the
previous generation, and how to best set an example as a good evidence-based therapist. F. tied
some themes together by elaborating, “develop a journal group within work, again the self-
directed learning” and “disseminate that information.” Furthermore, F. said later that “a journal
group would be part of seeking out mentorship.”
Discussion
Novice OT’s often struggle with integrating the knowledge they received in school and
using that knowledge in the field. We were curious to know if having certain traits as a new
graduate makes that transition smoother. When we were coming up with the original research
question we asked “What traits do OT instructors expect from a novice OT?” As we gave it more
thought, that changed to asking which traits our participants felt were important for an OT in
their first year of practice. Through the interviews we did get a sense that certain themes were
showing up and after the transcription was done we realized that the answers we received did not
really fall into what we thought of as specific traits. We thought we would get answers that had
more to do with personality, however the topics that turned into our themes went further than a
person’s personality and into what novice OT’s can do in their first year of practice.
Through our interviews we found the participants had some of the same ideas pertaining
to what novice OT’s can do once in the field. The main ideas that were repeated were the
importance of being open and having an overall willingness to learn, mentorship, AOTA
membership and participation in a journal club.
One aspect that is evident through all these themes is the idea of continuing education.
Whether specifically stated or implied through the other themes, it is apparent that once an OT is
out of school his or her education is not over. Occupational Therapy is always growing and
WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 9
evolving, and this happens when therapists make the commitment to continue to learn and
research.
Limitations to our study included our lack of multiple data collection methods and
sample size. In order to reach saturation you must exhaust all possible sources of data collection.
Futures studies may want to use field observations and/or focus groups, along with interviews as
methods of collecting data. Due to time constraints and the scope of our study we were only able
to recruit four subjects for our research. In narrative research the optimal sample size is 10
participants.
This study can be used to help prepare new graduates as they make the transition to
taking on their own clients. The ideas our participants had for novice OT’s can be used in
conjunction with the curriculum that professors are teaching. It would also be beneficial for
professors in this field to come up with their own ideas on what they feel are important aspects
for novice OT’s. By identifying these thoughts on their own, each professor can incorporate
different ways to emphasize the themes they believe to be the most important.
WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 10
Appendix A
Interview Questions
1. What are the important traits of a notice occupational therapist?
2. What do these traits entail and how would you see these in the workplace?
3. Why do you consider these traits to be important?
4. Are the valuable traits of a notice occupational therapist generalizable across all
patient populations?
5. Are there specific traits that are more applicable to certain populations?
6. Do you think it is important for a novice occupational therapist to use evidence-
based practice? Why or why not?
7. How can a notice occupational therapist apply their ability to synthesize evidence-
based practice in their first year of practice?
WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 11
Table 1
NOVICE OT EXPERIENCE QUALITATIVE RESEARCH STUDY INDEX OF MAGNITUDE
THEMES W F R M
OPEN & WILLING TO LEARN X X X X
MENTORSHIP X X X X
AOTA MEMBERSHIP/ AJOT X X X X
JOURNAL CLUB X X X X
EFFICACY/ CREDIBILITY X
X
REIMBURSEMENT X X
X
CONTINUING EDUCATION X
X
CONFERENCES X X
X
CLIENT-CENTERED/ HOLISTIC X
X
THERAPEUTIC RAPPORT X
X
WHAT MAKES A NOVICE OCCUPATIONAL THERAPIST 12
References
Doherty, G., Stagnitti, K. and Schoo, A.M.(2009). From student to therapist: Follow up of a first
cohort of Bachelor of Occupational Therapy students. Australian Therapy Journal, 56,
341-349. doi: 10.1111/j.1440-1630.2008.00751.
Kielhofner, G. (2006). Research in occupational therapy: Methods of inquiry for enhancing
practice. Philadelphia, PA: F.A. Davis Company.
Ledet, L., Esparaza, C.K. & Peloquin, S. M. (2005). The conceptualization, formative evaluation,
and design of a process for student professional development. American Journal of
Occupational Therapy, 59, 457-466. doi: 10.5014/ajot.59.4.457.
Tryssenaar, J. & Perkins, J. (2001). From student to therapist: Exploring the first year of practice.
American Journal of Occupational Therapy, 55, 19-27. doi: 10.5014/ajot.55.1.19.
Stube, J.E., & Jedlicka, J.S. (2007). The acquisition and intergration of evidence-based practice
concepts by occupational therapy students. American Journal of Occupational Therapy,
61, 53-61. doi: 10.5014/ajot.61.1.53.
Waite, A. (2011, September 12). The new occupational therapy jobs boom: A profession in two
acts. OT Practice, 16, 10-14.