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ROMEO D. MACAPUGASIT Engineer

Mobile No. 054 679 8732Address 6th Street, Al Khobar area, Dammam City

Email pinoyhomesik@gmail.comBachelors Degree in Computer Engineering, Adamson University Philippines

Status TRANSFERABLE IQAMA

IT ENGINEER18 October 2009 4 March 2012

Baxter Healthcare Corporation & Olayan Group of Companies (BCL)2nd Industrial City, Dammam City

BCL is a joint venture of Baxter Healthcare Corp. and Olayan Group of Companies. Started toopen the manufacturing plant in year 2009 as a private company and has sales office in Riyadh

and Jeddah. One of the operating companies in Olayan Group.

Job Description1. Reporting to the Plant Manager (Olayan) and IT Manager (Baxter) as the ONLY IT

Engineer in BCL and handles kingdom-wide task both in Sales-Marketing group andManufacturing plant.

2. As we use Baxter standard on all IT requirements, I provide full support with generalsupervision, in one or more of the following technical areas: desktop, telecom, networks,servers, messaging, LAN, security and softwares (ERP and business applications).Thisincludes monitoring, testing and deploying these environments.

3. Own assigned task, resolve routine problems. Requires general direction to others andsome knowledge of operating environments.

Proactively monitor call queues and prioritize daily activities. Provide routine support on hardware and software problems. Provide support for technical area of support. Provide 24 hour on call support if required. Install, test, and maintain software and hardware components. Document system/environment changes. Monitor system activities. Assist in various projects. Ensure coverage for business and non-business hours

4. Prioritize work and publish staff schedules for support coverage and project work.5. Assist in the development of escalation processes and the implementation and

maintenance of them.6. Develop and maintain written documentation for all system tasks including validation

documentation if required.7. Perform some technical duties of direct reports as required to assist in meeting service

level agreements or deliverables.8. Assist management in setting department objectives, determining budget requirements,

giving feedback to vendors or outsourced partners.

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TECHNICAL ANALYST (contractor)December 2008 August 2009

Saudi Electric CompanyNaseem branch, Riyadh City

Saudi Electric Company is the government company that provides electric power both commercial,

residential and either public or private group in the Kingdom of Saudi Arabia.

Job Description1. Reporting to Section Manager to receive projects for both residential and commercial

areas in the city of Riyadh covering all districts.2. Receiving new electrical scheme projects to be pass to the approve SEC contractors.3. Data entry of new electrical scheme projects using IBM CICS and Microsoft Access.4. Data entry and receiving of projects for emergency shutdown and passing to contractors.5. Making and sending reports thru email the list of projects for shutdown, new and old.6. Updating in the system and passing to metering section for HV, LV and meter projects.7. Doing clerical jobs and updating the active list of contractors.

SYSTEM ANALYSTJune 2006 - August 2008

CONSOLIDATED CONTRACTORS COMPANY WLLRabigh area near King Abdullah City, Western Region

One of the approve SAUDI ARAMCO contractors for PetroRabigh projects that has a project ofDesalination plant and Steam Power Plant. As one of the mega projects of Saudi ARAMCO in the

western region that are being develop to expand the city.

Job Description1. Reporting to Material Engineer to process material request to all department to be use in

the project.2. Document controller for new and old request forms that are approve, purchase orders,

cash purchase forms, logistic documents and invoices after delivery of items.3. Data entry of materials request, approve and purchase of all materials using MS Office

applications and TALISMAN, a visual Fox Pro system.4. Making comparison sheet, inquiry, inventory list and monthly stock report.5. Receiving delivery notes and invoice from suppliers and purchasers for processing of

payments.6. Process credit and cash invoice and making reports for submission of invoice to accounts.7. Filling and arranging the original and duplicate copies of important documents.8. Answering telephone phone calls and also to my boss while he is away or on leave.9. Document controller in Document Controller Department:

Doing clerical jobs. Sending and receiving documents to the Main Contractor. Data entry using Visual Byblos, a system created in MS Access and filling soft

copies of engineering documents and other important documents for the projectboth main contractor and subcontractors.

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COMPUTER MAINTENANCE TECHNICIAN27 June 2002 22 January 2006

OLAYAN FINANCING COMPANY (OFC)Olayan Plaza, Al Malaz District , Riyadh City

OFC is the financial arm and head office of Olayan group in Saudi Arabia. A diversified group of

companies not only in the gulf region but also in Europe and North American. They have jointventure, acquisitions, major shareholders and stock holders for corporate both here and abroad.

Job Description1. Reporting to National Operations Manager to handle all IT environment for the top

executives and all operating companies of Olayan group.2. Provide full support with general supervision, in one or more of the following technical

areas: desktop, telecom, networks, servers, messaging, LAN, security and softwares(ERP and business applications).This includes monitoring, testing and deploying theseenvironments.

3. Own assigned task, resolve routine problems. Requires general direction to others andsome knowledge of operating environments.a. Proactively monitor call queues and prioritize daily activities.

b. Provide routine support on hardware and software problems.c. Provide support for technical area of support.d. Provide 24 hour on call support if required.e. Install, test, and maintain software and hardware components.f. Monitor system activities.g. Assist in various projects.h. Ensure coverage for business and non-business hours

4. Prioritize work and publish staff schedules for support coverage and project work.5. Perform some technical duties of direct reports as required to assist in meeting service

level agreements or deliverables.6. Responsible for maintenance of desktop and laptops for the top executives and central

region offices of Olayan group.7. Managing and update of inventory for all PC, servers, networking devices and accessories.8. Installation, configuration and support of both data and voice in the offices.9. Administer, managing and maintenance of voice systems for the head office.10.Preparation, setup and support of presentation and meetings for top executives.11.Performing data backups for daily, weekly and monthly. Monthly data is being temporary

stored in another branch office if a disaster occurred in master copy.12.Contacting suppliers and contractors for supply of computer items and maintenance job.

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SERVICE ENGINEERSeptember 1999 May 2002

INTERNATIONAL BUSINESS MACHINEAl Juffali Tower, Al Khobar area, Dammam City

IBM a US brand for PC desktop and laptop that supplies local and abroad. One of the approve

contractors for Saudi Electric Company (SEC) and Saudi ARAMCO.

Job Description1. Report directly to the IT Supervisor in SEC, as part of the contract we provide hardware

support of all IBM products.2. Installation, configuration and testing of all IBM PC and laptops for operating systems, and

connection to network environment.3. Repair and replacement of defective IBM PC and printers as part of the warranty

agreement and service contract.4. Maintenance support to top executives on both hardware and software issue.5. Replacement for helpdesk agent during vacation leave.6.

Service Engineer in Saudi ARAMCO:

Temporary replacement when one engineer goes for vacation leave. Provide daily support both hardware and software applications to top executives

and their assistant.

Provide support to top executives for meetings and presentation. Receiving phone calls to get the issues and escalate to the resolvers.

CUSTOMER SUPPORT ENGINEERMay 1997 - August 1999

HYPERTECH CORPORATIONYague Street, Makati City

A non-existence distributor company.

Job Description1. On-site service to the clients for hardware repair and replacement.2. Provide after sales support and replacement of defective products under warranty.3. Testing of all Hypertech products before selling to clients.

PERSONAL SUMMARY

Iqama Number: 2279178368 - TransferrableDate Expire: 1434/02/01

Saudi Drivers License Number: 2279178368Date Expire: 21/09/2019Marital Status: Married with one childPassport Number: XX4697874Passport Expire: 04-10-2014Nationality: FilipinoDate of Birth: 16-10-1975Age: 36 years old