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50 Shades of Grey:Examining Ethical Behaviour
presentation to AMCTO 2017 Conference, C. Richard Tindal, Ph.D
An Ethical Guide 1
Why Is Ethical Behaviour Grey?
• Law requires obedience to the enforceable
• Ethics requires obedience to the unenforceable
An Ethical Guide 2
How Objective Would You Be If?
• Close friend or long time enemy
• Just engaged to your favourite cousin or just broke that engagement
• Holds views you find admirable or repugnant
An Ethical Guide 5
Multiple & Conflicting Guidelines
• Employer code of conduct
• Code of professional association
• Personal code
An Ethical Guide 6
Rules of Employer
• No outside employment
• Use of municipal property
• Gifts
• Confidentiality
• Not using position to advance oneself
• No improper political activity or lobbying
An Ethical Guide 9
What Is Your Experience?
• How many covered by employer code?
• What subjects most problematic?
• How can problems best be resolved?
An Ethical Guide 10
Food for Thought
• Treated to lunch, within $ limit
–Regular outing, with friend, take turns $
–One time outing, with potential client
• If not $, what other code issues arise?
An Ethical Guide 11
Code as “Ethical Art”
• Signs pointing in right direction are just artwork without enforcement mechanisms
An Ethical Guide 12
Not Just Rules,but Organization’s Values
• Importance of values highlighted by Peters and Waterman
• Do these values emphasize ethical behaviour?
–Not in the Canadian Senate of recent years
An Ethical Guide 14
Instilling an Ethical Culture
• Spell out, emphasize, and review values
• Consider values in hiring & evaluating
• Reflect values in decisions made
–Vancouver
• Promote employee sensitivity to values
–Measuring your ELQ
An Ethical Guide 15
What Is Your ELQ?
• You need 10 points to pass this test
• 1. Do you follow the law? (1 point)
• 2. Do you follow your organization’s code? (1)
• 3. Do you follow the Golden Rule (1)
• 4. Do you teach ethics every day to those with whom you work? (7)
• Bob Stone, How High Is Your ELQ?, July 30, 2008, available at
http://www.governing.com/columns/mgmt-insights/How-High-Is-Your.html
An Ethical Guide 16
Rules of Professional Association
• What are AMCTO’s 3 broad principles?
• Service to the municipal profession (PIT)
• Support to members of council
• Service to the community
An Ethical Guide 17
Applying AMCTO Principles:Support to council members
• Objective, neutral, merit-based public service
• What if you know what council wants to hear?
• What if council is clear on what it wants to hear?
• Speaking truth to power versus keeping out of trouble – or are you?
• Municipal Monitor 4th Q, 2016
An Ethical Guide 18
Council-Staff Guidelines
• Bill 68 requires policy on c-s relations
• Any without that policy yet?
• Org structure & values affect c-s relations
• Key topics:
– Staff role providing info & advice
–Council role in policy implementation
An Ethical Guide 19
Applying AMCTO Principles:Engaging Community
• E & E service delivery, engage community in decision-making, protect legacy
• Do you incorporate community feedback in your recommendations? Pros/Cons?
• How far do you go in assessing conflicting views and seeking common ground?
• How far do you go in protecting legacy?
An Ethical Guide 20
Your Personal Code:Applying Your Sniff Test - 1
• If you have doubts, don’t
• If you hope no one will notice, don’t
An Ethical Guide 21
Applying Your Sniff Test - 2
• If you are trying to rationalize it, don’t
• If your inner voice won’t be quiet, don’t
An Ethical Guide 22