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5 Step
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Social Media
Sunday
5 Step
Are Ingredient Suppliers
Anti-Social?
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Quiz #1What % of Ingredient
Suppliers are Social?
5 Step
Quiz #1: What % of ingredient suppliers
are social?
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Only 3%!
5 Step
Do You Have SOMAD Disease?
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Social Media Anxiety Disorder
What’s your definition of *Social media*Social media marketing
5 Step
What is Social Media?
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
1. One marketing tool; powerful one
2. Way to promote/share info with
people who value your content
3. % show more people buy as result
of social media engagement
5 Step
Social Media Challenges
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
5 Step
Raving fans, followers & clicks
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
5 Step 1: True Benefits for of Social Media2: Content & Channels 3: Implementation and Tactics4: Roadblocks & Action Plan
AGENDA
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
5 Step *Looking for a reputable supplier of …. please contact me through LinkedIn.
* I am a producer of……
*Please send me product list with complete details/specs & company profile…..
GOLDEN OPPORTUNITY
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
5 Step
OLD WAY- Interruption marketing
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
• Cold Calls• Direct Mail• TV & Radio• Print
advertising
5 Step
NEW WAY- Inbound marketing
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Quiz #2Is Social
Media better for B2C or
B2B?
5 Step
There’s no B2B or B2C
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It’s AllP2P
5 Reasons B2B Wins
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1. Understand customers
2. Subject matter experts
3. Practiced at educating customers
4. Relationship based
5. Lead generation funnel
Clear Understanding of Customers
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
• Job title• Company info• Location
What are 3 things you know about your target customer ?
5 Step
Subject Matter Experts
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Trail Blazers & Innovators
Practiced at Educating Customers
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
• Newsletters• Trade magazine articles• White papers• Case studies What are 3 pieces of content you already have?
Relationship Based
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
High $ price=long sales cycleStrong relationships are critical
Practiced at Lead Generation
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Leads
Sales
Social Media is an Annuity
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Delivers web visits, leads & customers over time, long after work & budget finished
1 + 1 = many
Social Media is a Tool
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Your role isn’t to master social media.
Your role is to master your business and use social media as a tool.
Let’s Be Social!
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Meet 1 person
Share 1 Tip
Exchange contact info
Surpassed pornography - most popular Internet activity
Social Media: Passing Fad?
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
More info created on Internet in 48 hours today than in all of humankind from beginning of time until 2003
5 Step
Resource & Thought Leader
What kind of tips and resources can I provide for my customers?
Golden Opportunity
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
5 Step
3 Elements of Lead Generation
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Exposure, brand awareness
Engagement
Convertion
Quiz #3
What’s most important
element of lead gen tool?
5 Step
Free & Valuable
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
1. Solve a problem for your prospect
2. Align with your products
3. Provide unique information
5 Step
Website Don’ts
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
X Start with “Welcome to my Website”
“We We” Website
Be unique, not boring: X “Your trusted supplier for…..”
X “We pride ourselves on the fact that we use the purest, highest quality ingredients available to produce all of our formulas.”
5 Step
Website Don’ts
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
X Confuse “About” & Home Page
WIIFM Solve problems
5 Step
Call to Action
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Quiz #4
How many calls to action in
surveyed companies?
5 Step
5 Simple Steps to a Social Media Strategy - Cheat Sheet
1 Define your audience
Business or
consumer?
Demographics
& location
Problems,
needs, wishes
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
5 Step
5 Simple Steps to a Social Media Strategy - Cheat Sheet
2 Define your goalsBuild Awareness
• Brand exposure
• Reach larger audience
• Drive audience to your website
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Build Relationships
• Listen & communicate with customers
• Create customer loyalty
• Educate & entertainSell Products or Services
• Create a lead generation funnel
• Drive people to events and places
• Sell online
5 Step
Dominate vs Dilute
3 Choose the best platform
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
5 Step
3 Choose the best platform
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Anyone know a producer of……….Looking for distributors for…..Can you recommend a manufacturer for…Looking for a source of …………... Seeking a quantity of…………………….
Please send additional information and data ASAP !!! I have an immediate project that requires pricing...
5 Step
LinkedIn Groups
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Supply SideAHPA
EngredeaIngredient Group Members
Food Industry MarketingDietary Supplements
5 Step
Business Time Well Spent
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
277 % More Effective than other Social Media for Business Lead Generation – NYSE:LNKD
Quiz #5
What’s the secret
ingredient for dominating your niche?
5 Simple Steps to a Social Media Strategy - Cheat Sheet
4 Create content and sell
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Choose primary goal & platform
Share &interact
Sell
5 Step
Fresh Content!
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• Teaching sells• Content
dominates SEO
5 Step
Best sources of content
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• Web pages• Blog• Video
5 Step
Society raised on TV 3
Choose the best platform
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5 Step
Why Video?
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• Google ranking• #2 Search engine• 40% internet use =video,
62% by 2015• Sharable
5 Step
7 Ways to Use Video
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
1.Welcome to website2.Invite to events3.Tell your story4.Introduce your team5.Explain your process6.Show traceability7.Educate your customers
5 Step
Video
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Immediate ConnectionEngaging & Entertaining
(social media invitation)BioK video
5 Step
Video Sells!
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
• Increase buying by 85%
• Increase site stay 2 minutes
5 Step <
Build Community
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• Bite-size pieces of info that matter to your prospects
5 Simple Steps to a Social Media Strategy - Cheat Sheet
5 Track, measure & adjust
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Trackprogress
Measure results
Adjust& repeat
5 Step
5 Categories
Measuring ROI – 5 Categories of Metrics
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1.Exposure: Likes & follows
2.Influence: Mentions
3.Engagement: Visits, action4.Conversion: Sales & revenues
5.Retention: Repeat sales
5 Step <
Show ROI = $$$
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
Calculate cost of customer acquisition
Old way vs new way
Total life value (TLV) – Cost of customer acquisition (COCA) =ROI___________________________________________________
COCA
5 Step <
Clearing Hurdles to Social Media
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
1.Lack of support
2.Blocked access
3.Customer base not attuned
4.Not my real job
5.Free, right?
6.Need the right people
5 Step <
Legal & Executive Support
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
1. Show ROI - $$$
2. Calculate cost of customer acquisition
3. Old way vs new way
4. Create pilot project
5 Step <
Getting the Job Done
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1. Blocking employee access2. Not my real job
*Understand value of Social Media
*Create systems for responding
5 Step <
It’s Free, Right?
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
1. Time / Money
2. Outsource:
• Content• Strategy• SEO• Video• Community manager
5 Step <
Focus on Lead Gen
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
1. Optimize your website
2. Choose the right channels
3. Create content – blog & video
4. Share on Linkedin
5. Measure & repeat
5 Step <
Action Plan
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
What did you learn today that you will put into action?
5 Step <
Free Report & Slides
www.LyndaGoldmanCopywriting.com © 2012 Lynda Goldman Copywriting. Design by EACH New Design
• 5-Step System to Generate Fresh Customers Daily
• Video specials• Conference Slides