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True Voice Media www.truevoicemedia.com 215.948.2012 @truevoicemedia The Philadelphia Social Business Agency 5 Social Media Predictions for 2013 I predict... Thursday, January 10, 13

5 Social Media Predictions for 2013

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Page 1: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

5 Social Media Predictionsfor 2013

I predict...

Thursday, January 10, 13

Page 2: 5 Social Media Predictions for 2013

Jeff GibbardPresident & Chief Strategist at True Voice Media

Speaker, Blogger & Coach

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency @jgibbard jeffgibbard.com/g

Thursday, January 10, 13

Page 3: 5 Social Media Predictions for 2013

True Voice Media // www.truevoicemedia.com // twitter: @truevoicemedia // 215-948-2012

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Thursday, January 10, 13

Page 4: 5 Social Media Predictions for 2013

True Voice Media // www.truevoicemedia.com // twitter: @truevoicemedia // 215-948-2012

Social BusinessStrategyMarketingPolicyCollaborationTrainingListeningMeasurementContent CreationEngagementCustomer Service

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Thursday, January 10, 13

Page 5: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

My 5 Predictions For 2013

Thursday, January 10, 13

Page 6: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

#1Social CRM Drives The Conversation

Thursday, January 10, 13

Page 7: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

CRM

Thursday, January 10, 13

Page 8: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

CRM}

Thursday, January 10, 13

Page 9: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

#2If You’re Not Talking About Mobile,

You’re Irrelevant

Thursday, January 10, 13

Page 10: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Facebook Has 1.07 Billion Users. 604 Million Of Them Are Mobile.

Thursday, January 10, 13

Page 11: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

40% Percent Check Their Phones On The Toilet.

90 % (18-36 Year Olds)Use Their Smartphone

First Thing In The Morning, Often Before They Get Out Of Bed

Thursday, January 10, 13

Page 12: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

#3The Year Of Bribes, Deals, & Offers

Thursday, January 10, 13

Page 13: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

This Used To Be Marketing Reach

Thursday, January 10, 13

Page 14: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Now THIS IsMarketing Reach

Thursday, January 10, 13

Page 15: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Quid Pro Quo ("This For That" In Latin)

Most Often Means A More-or-Less Equal

Exchange Or Substitution Of Goods Or Services

Thursday, January 10, 13

Page 16: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Brands Want★ Personal Data

(to target ads so you’ll know who they are)

★ Exposure (so you’ll know where to buy stuff)

★ Leads (so they can talk to you about whether buying stuff is right for you)

★ Sales(so they can ask you to buy stuff)

Thursday, January 10, 13

Page 17: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Customers Want★ Free or Discounted Stuff★ Interesting Content

Thursday, January 10, 13

Page 18: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Quid Pro QuoFREE Stuff

FREE Stuff

FREE Stuff

Thursday, January 10, 13

Page 19: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

But WAIT

There’s More...Reasons Why Companies Will Bribe You

Thursday, January 10, 13

Page 20: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Facebook’s EdgeRank

Thursday, January 10, 13

Page 21: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Thursday, January 10, 13

Page 22: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Instead Of...

Thursday, January 10, 13

Page 23: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Promoted Posts

Thursday, January 10, 13

Page 24: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Thursday, January 10, 13

Page 25: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

#4Email Marketing Continues To Shine.

Shows Everyone Why It’s About Integrated Marketing, Not Just Social Media Marketing.

Thursday, January 10, 13

Page 26: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Email is:★ Trackable★ Opens★ Clicks★ Forwards★ Bounce★ Unsubcribe

Thursday, January 10, 13

Page 27: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Social Media is not:★ Trackable★ Opens★ Clicks★ Forwards★ Bounce★ Unsubscribe

Thursday, January 10, 13

Page 28: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Thursday, January 10, 13

Page 29: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

#5A Picture...

Drives More Results Than 1,000 Words

Thursday, January 10, 13

Page 30: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Get ready for more...

InfographicsVideosPicturesPinsInstagrams

Thursday, January 10, 13

Page 31: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Facebook★ People share videos 12 times more than links

and text posts combined.★ People "like" photos two times more than text

updates.★ Photos and videos drive the most

engagement on Facebook's top 10 brand pages.

Thursday, January 10, 13

Page 32: 5 Social Media Predictions for 2013

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency

Facebook Reached 100 Million Users In Four

Years, But Instagram Is On Pace To Beat It.

Thursday, January 10, 13

Page 34: 5 Social Media Predictions for 2013

It’s Q & A Time!

Submit a Testimonialjeffgibbard.com/feedback

True Voice Mediawww.truevoicemedia.com

215.948.2012

@truevoicemedia

The Philadelphia Social Business Agency @jgibbard jeffgibbard.com/g

Resources: Slides, Links and Tools Mentionedtruevoicemedia.com/notes

Thank you!

Thursday, January 10, 13