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From Out East Graduated High School at Age
16 3 Years of College in Mumbai Landed at JFK with $8 Bachelors Degree in Medical
Technology –Augsburg College Jane Lamb hospital –
Supervisor of Microbiology Lab
Completed Masters: Degree- Health Care Administration
20 year Senior Executive of Healthcare
Married-4 Boys
About 4Sight Consulting
Work with Inspired Business
Leaders, Executives, and Entrepreneurs to
Grow Their Business to GO
GIDI.
Entrepreneurial Leadership and Strategic Thinking
Executive Leadership and Strategic Planning Leadership Development for Business and
Faith-Based Organizations Management Development Sales Development Time Management Skills Customer Loyalty Management Executive/Life Coaching Youth Leadership Development
Some Services Offered:
CHANGE HAPPENS The 4 C’s
Communication Examples: Phone, Email
Consumption Examples: Food/Fashion
Comforts/Conveniences Examples: Lattes/Sushi/
Convictions (Values/Beliefs) Examples: Feminization of Workforce/Gay
Rights etc
Change Happens- The 4 C’s
1970 ATT 2010 US West/Verizon
No Cell Phones
Cell Phones
No Email Emails
1970 2010
Bell-Bottom jeans
Straight Leg/ Tight Jeans
Leisure Suits
Conventional Pin-Stripe Suits
Communication
Consumption-Food/Fashion
Change Happens
1970 2010
No Lattes
No Sushi
No SUV
1970 2010
Feminization of Workforce
Medical Use of Marijuana
Conveniences/Comforts
Convictions- Values/Beliefs
Everyone a leader?
Mother Teresa
George Washington
Ronald Reagan
Golda Meir
JFK
Churchill
MLK
Indira Gandhi
Compassion
Courage/Honesty
Sense of Humor/Big Picture
Tough
Inspirational
Grit/ Oratory
Orator/ Sacrifice
Persuasive/ Tough
4Sight Concepts
Foresight
Art
Change Drivers
Communication
Decision-Making
Dystopia
Emerging Technologies
Energy
Environment
Failed Predictions
Forecast Filtering
21st CenturyForesight Tools &
Methods
Future Management
Future Savvy
Future Strategy
Horizon Scanning
Industry Foresight
Innovation
Leadership
Leadership
Managing Uncertainty
Long-Term Thinking
Market Forces
Media
Planning
Recession
Trends
Trend Tracking System
Dynamics
Short-Term Future
Zeitgeist
Social Change
FORESIGHT:Do you see what I see?
1970 2010
Enron Extinct
Taco Bell (6.3 M) $600MM+
Blockbuster (Didn’t Exist) Chapter 11
ATT (#1 Phone Company) U.S. West/Verizon
Computers (Atari/Apple) Microsoft/Apple
Cars (GM Dominates) Toyota Dominates
Jaguar-Owned By British Owned By Indian Car Company
**BE FUTURE SAVY**
Your Company’s Best Manifestation Today
FORESIGHT (#2)
As Leaders – You may be the best manifestation of your Company TODAY!!!
Need to be best manifestation of your company TOMORROW
TOMORROW WILL BE SURPRISINGLY DIFFERENT
FUTURE SAVVY LEADERS
Taking Your Organization to the Future
SOARING TO HEIGHTS YOU’VE NEVER BEEN BEFORE
Taking Your Organization to the Future
Horizon Scanning –Companies that don’t exist from 1970 Block buster VS
NetFlix vs RedBOX Trend Tracking
Coffee drinking habits
Scenario Planning What if???
A Compelling Vision
FORESIGHT # 5
PlanningReactive – based
on pastProactive- forecast
the futureInactive- recreate
the pastInteractive- create
and control your destiny
INSIGHT An inward look
PersonalWho am I?Do I know what my strengths
are?Professional
How do I fit?Where is my organization going?Who will go with me?
Insight balances Foresight :
Insight: A balanced Approach to Living
FAMILY
SPIRITUAL
FINANCIAL
MENTAL
PHYSICAL
SOCIAL
LIFE WHEELS
PERSONAL PROFESSIONAL
TIMEMANAGEMENT
PEOPLESKILLS
SALES/INFLUENCINGSKILLS
PRODUCTIVITY
Insight
“Don’t try to put in what God has left out.”- DR. Hartman
Do you know why you make the decisions that you do?
Do you know how you make decisions?
Do you know what your strengths are?
Early Childhood Conditioning
WALK ON THE...
EAT WITH YOUR...
SPEAK UNLESS YOU’RE...
RUN WITH...
COUNT YOUR…
TALK TO...
Insight
Insight #4
Peter Block- Employee Satisfaction in their jobs
Lowest in 20 yearsOnly 45% satisfiedNot the CONTENT of Their
work, BUT The CONTEXT of work
INSIGHT #5
What are the strengths of the people around me?
Is the management structure compatible with my strategy?
Is my communication style motivating or marginalizing?
Do the recognition and rewards for my people match the strategy? Example: Using a team based strategy but
having the rewards be individual.
Results #2
Safety record- no accident requiring treatment at a Dr.’s office 1.Employee satisfaction
to increase 25% 2. Employee turnover to
decrease by 10% 3. Customer satisfaction
to increase by 5% 4. Profit of division to
increase by 5%
If you have a strategy, you are ahead of the curve
Leadership is NOT about traits/attributes,
BUT Outcomes
“Grow people and processes to ensure results”
It is about getting results
Results #3
Empowered youth grow up feeling confident with themselves and with their ability to achieve goals
“Employers grouped leadership skills as one of the essential skills entry level workers lacked. This group of skills included strong work ethic, problem solving, creativity along with organizational and interpersonal skills. These skills were ranked ahead of writing, math, and reading.”
-Cam D’amico
**RISING STARS**
Workforce 2020: Work and Workers in the 21st Century
So our employees deserve the same.
Results #4
New definition of leadership: “The ability to get the right
results” What is that? A results oriented leadership
development process to GROW leaders
Successful leaders are those who are effective at achieving desired outcomes because they follow a predetermined set of processes that LEAD to a desired outcome
**GIVEAWAY**FAIL SAFE LEADERSHIP BOOK
Execute #1
You’ve:Created the StrategyClarified the VisionCrystallized the MissionGotten Cooperation of the
people
As a leader
EXECUTE #2
ALIGNMENT OF RESOURCESE.g. XYZ Corporation Reference
“We want to be #1 in our industry in customer satisfaction and employee satisfaction. THOSE ARE STRATEGIES TO IMPLEMENT.”
CEO
EXECUTE #3
Have they got the message to be #1? YES
Will they achieve their goal? PROBABLY NOT
Why? Concept of alignment match
implementation and Buy-In Attitude
EXECUTIVE TEAM RETURNS TO THE PLANT
“We need a state-of-the-art training
program on all existing equipment.
”
“We Must
implement a plan to
replace 50% of older
equipment with newer
model.”
“We
need new
and more
frequent
delivery
to customers.”
“We have To reallocate Budget to reduce equipment
and training expenditures.”
VP of HR
VP of Operation
VP of Finance
VP of Customer Service
EXECUTE #4WILL YOU GO WITH ME?
The processes employed must cascade to the level of ACTION
Many Plans Fail WHY?
Not because of lack of effort but because of the absence of an alignment of resources.
Data Reported by Departments
Administration
Marketing and SalesOperations
Customer Service
LEADERSHIP
STRATEGIC PLANNING
Administration
Marketing and SalesOperations
Customer Service
CUSTOMER and MARKET FOCUS
Administration
Marketing and SalesOperations
Customer Service
MEASUREMENT, ANALYSIS, and KNOWLEDGEAdministration
Marketing and SalesOperations
Customer Service
WORKFORCE FOCUSAdministration
Marketing and SalesOperations
Customer Service
PROCESS MANAGEMENT
Administration
Marketing and SalesOperations
Customer Service
RESULTS
Administration
Marketing and SalesOperations
Customer Service
If You Can’t Measure It, You Can’t Manage It
What areas do you need to review your business goals and objectives?
EXECUTE#5
By: GOAL CREATION1. Goal creation at
every department level by that team to support the success
2. Action Steps3. Are the right
people in the right seat on the bus?
4. Metrics/Rewards
Who, What, When?
Obstacles?Name them allCreate a plan to overcome each
**WORKSHOP GIVEAWAY**50% OFF
EXECUTE#5