477 REPORTING AND MBS MOBILEMike Chalk – MBS Development

477 REPORTING

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477 REPORTING – FILE REQUIREMENTS

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MBS includes QRT queries to assist with your 477 reporting files

We also have a query to identify addresses that are missing a census tract/block assignment

477 REPORTING – QRT QUERIES

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Need census tracts/block on all service addresses (active Internet and voice services)

477 REPORTING – REQUIREMENTS

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Need 477 attributes set on your charges

Need different charge codes for:

Delivering technology

VoIP vs POTS

Level of Internet service (upload/download speeds)

477 REPORTING – REQUIREMENTS

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We also need to know:

Long distance CIC(s)

Local service charges for voice

477 REPORTING – REQUIREMENTS

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Disclaimer:

MBS may not be aware of all census tracts/blocks where you offer Internet service

MBS may not be aware of the highest advertised speeds by tract/block

So, our query is:

Creating a file in the correct format

Including all tracts/blocks

Including highest speed found by tract/block

477 REPORTING – BROADBAND DEPLOYMENT

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MBS MOBILE:MOBILE INTERFACE

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In the MBS 3.74 release, we rolled out mobile for

Trouble

Task Management

These are simplified, browser-based mobile versions of our core MBS modules

MOBILE IN 3.74

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MOBILE TROUBLE – LOGIN

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Trouble Screens…

MOBILE TROUBLE

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MOBILE TROUBLE – SEARCH

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MOBILE TROUBLE – LISTING

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MOBILE TROUBLE – DETAIL

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MOBILE TROUBLE – DETAIL

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MOBILE TROUBLE – DETAIL

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MOBILE TROUBLE - CALENDAR

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MOBILE TROUBLE – FOUND CODES

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Task Management Screens…

MOBILE TASK MANAGEMENT

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MOBILE TASK MANAGEMENT - LISTING

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MOBILE TASK MANAGEMENT - SEARCH

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MOBILE TASK MANAGEMENT - DETAIL

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MOBILE TASK MANAGEMENT - DETAIL

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MOBILE TASK MANAGEMENT - DETAIL

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Directly from mobile link

https://{subdomain}.cdg.ws/main/infr/h_infr_login.php

From Login screen

MOBILE – HOW DO I LAUNCH?

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Additional features

Links embedded in Task and Trouble emails

Mobile versions of Plant and E-Care

MOBILE - FUTURE

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