-47369500 - Royal Commission

Facility Details Facility

Address

Nearest Cross Street

Alternate Access Point 1

Key Contact Persons

Facility Manager

Care Manager

Operations Manager

General Manager

External Emergency contact

Emergency Management Plan

Last reviewed June 2016

Emergency Management Plan 2018

Newmarch House Local Government Area

50 - 52 Manning Street, Kingswood, NSW Telephone

Second Avenue Fax

Bringelly Road via Peppermint Crescent Alternate Access Point 2

Name Person

Melinda Burns Business Hours

After Hours/Mobile Leann Hinton Business Hours

After Hours Vilomena Ilisabeta Business Hours

After Hours David Goodhew Business Hours

After Hours /Mobile

Contact Person/s

Page 1

ANG.502.002.0068

Penrith

47369500

-UWS Service Road

Contact Number

Contact Details

Emergency Services

Local Health District Counter Disaster Team

State Emergency Services

Enid Robinson

Rural Fire Service Zone Operations & Administration Centre

NSW Health: Public Health Unit Kath Weston

Penrith Office

Ask to on call Public Health Officer Department of Health & Ageing Emergency Response Unit

Health Services Functional Area Clair Ramsden Coordinator(HSFAC) for Nepean/Blue Mountains Local Health District

Off - Site Evacuation Contact Person

ARV David Goodhew


Last reviewed June 2016 Page 2

Contact Details

Business Hours

After Hours IMobile

ANG.502.002.0069

24 Hour Contact 000

Business Hours

After Hours Business Hours



Fax -After Hours 24 Hour Contact 1800 0789 709

24 Hour Contact

Address

Mobile:

ANG.502.002.0070

Risk Assessment

Risk Ass·essmellt M:ltrix

Comm.on Ukelihood Probability or ~Dt 'I>'Ir annUID

5 L Rare Event may occur only ifl. exceptional < 2% c in::umstances

5 100 2. Unlikely Event could occur a! some time < 5% Likely 3. Possibte E\'eflt should OCC U:f at SO fl"ltl time 5-50%

4 4. Likely E"'ent wi.1I probably OCCUI' in mosl 50 - 90% 8 1.2 ci!'Cllmst.ances

Possible~ 5. COInnlOm Even t: oc curs in ru10sl circumstances >9010

3

~ 6 9 12 Consequences PeOI)1 Financi al Ellv il"O 11m . 111 Otl1 rl

Umlik ly Reputmion 2 I. ]llsiguific:llll First aid No inlpact No impact Sli ght

6 8 10 2. Mi.llor Medkal Loss up 10 Sou dam ag Millor! Rar tl'eatn!lem $100"k External

1 complain!t 5 3. Moderate Lost lim Loss up 10 Contaim d Localised f

Mi." '" Me<kmr. M~C(f $500"k damage Breach 1 2 :\ ~ . 4 . Major Serious Lossl.lp t S vere fI,btjor !

inj ury $2m damage Sanc tion 5. a u astlOphic Dea.tl11 Loss Di sas~er !I,·lass ive f

I t I MEDIUM I 1IIIIIIIIIIImHOOII1 111111111111 I multip.l ex.ceeding Loss of AlP

1-4 5-14 15- 25 Injuries $2m slatus

N te: [n determining c nsequen s, you n d to consi I' a "nlidpoh.lt" 0 1' av mg oulcam . For exampl. , if you ~erlllin til conseque:n e I 5{ g. dea~h ), YO Ll fnay l!leed to I"Cconsider the IikeHhood mUn g to ensure il is 1]0 1 ovel"s~ated.

Preparedness Definition

High • There are clearly documented procedures in place which are accessible and understood by staff.

• Corresponding procedures and process are supported by ongoing compulsory staff training for which training records are maintained.

• Preparedness is tested through auditing, Moderate • There are some procedures in place which are generally understood by most staff. These are limited and do not provide sufficient guidance

in the event of an emergency.

• Most staff know how to access relevant information.

• Staff training is available but attendance is not compulsory. Training records show that less 80% staff has attended training. Low • There are no, or insufficient, procedures in place to guide an appropriate staff response.

• Staff knowledge is insufficient or inconsistent.

• Training is limited and provided in an adhoc manner. Training records are limited or absent.



Key Threats

Areas of Risk:

0 Infectious disease outbreak

0 Missing Resident

0 Physical Assault of Resident

0 Sexual Assault of Resident

0 Adverse Media Attention

0 Building Fire

0 Severe weather event: Storm / Wind damage

0

0

0

0

0

0

Severe weather event: Flood

Severe weather event: Hail damage

Electrical Blackout

Water cut-off

Bush Fire (Catastrophic)

Chemical explosion



ANG.502.002.0071

Likely hood Consequence Risk Score Level of Preparedness

Likely (4) Catastrophic (5) 20 (High) • High

Likely (4) Moderate (3) 16 (High) • High

Unlikely (2) Moderate (3) 6 (Medium) • Moderate



Unlikely (2) Catastrophic (5) 10 (Medium) • High




Possible (3) Minor (2) 6 (Medium) • High

Possible (3) Minor (2) 6 (Medium) • High

Rare (1) Catastrophic (5) 5 (Medium) • Low

Rare (1) Minor (2) 2 (Low) • Low

Action I Management Plan 2018

No Event Consequence

1 Infectious 0 Large number of disease outbreak residents and staff

become ill.

Emergency Management Plan Last reviewed June 2016 Page 5

Critical Yes/No

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Action Plan I Interventions

Policy and Procedures: (Refer: Anglicare Managing Care and Lifestyle Manual) 0 07.08 Outbreak Management Procedure. 0 07.01 Infection Control (hand washing) Procedure. 0 0702 PPE Personal Protective Equipment Procedure 0 07.04 Clinical Waste Procedure

Outbreak Containment: • Outbreak Boxes in place. • Shut-down procedures in place. • Spill Kits located throughout the building.

Communication & Notification: • Notification: Public Health Unit. 0 Communication with families via the ARV Illness Line ph:

9421 5445.

Media Engagement: ( Refer: ARV Managing our People Manual) • 4.51 External Communication Procedure

4.52 Media Engagement Procedure

Staffing: 0 Additional staff to cover increased workload. 0 Alert JobMatch of possible increased staff requirements.

Laundry Service: • Notification arrangements in place - facility to make Laundry

Services aware of any outbreak as soon as possible and, in any case, before any laundry is transported from the facility to central laundry.

• Staff to bag dirty laundry into Alginate bags.

ARV Food Services: • Disposable plates and cutlery to be used.

ANG.502.002.0072

Responsibility

MB VI PH


2 Building Fire a Potential for injury to residents and staff.

a Major asset damage a Evacuation of

residents (continuity of care)


Critical Yes/No

Yes

Yes

Yes

Yes

Yes

Yes

ANG.502.002.0073

Action Plan I Interventions Responsibility

• Meal to be delivered into residents' rooms . Policy and Procedures: MB

a Fire and safety procedures in place which are VI understood by staff. PH

0 On Intranet Staff Training:

a Compulsory fire training provided to all staff. a Compulsory attendance to fire training - training records

maintained. a Compulsory training includes the Key Management,

deck Phones, and mimic panels and deck phones and pull to open signage.

Equipment: a Emergency flip chart located at key points throughout the

facility. a Evacuation Pack in Wentworth General a Evacuation plans located throughout the building. a Fire protection equipment regularly tested. a Communication arrangements for families (Use ARV

Illness Line 9421 5445) . a . - Pull to open Signage on egress doors that swing

against the path of egress a -Doors that swing against the path of egress have D

handles a Key on evacuation pack. Rn has a Key, Key in Lawson

and Wentworth heights a Mimic Panel, Annunciators( that tell whereabouts) , Deck

Phones that display ( whereabouts)

Staffing: a Additional staff to cover increased workload.

Alert Agency and Roster Coordinator ( Ops Manager) of possible increased staff requirements.

Resident Evacuation: a Designated evacuation points.


3 Bush Fire 0 Potential for loss of (Catastrophic) life

0 Major asset loss

0 Evacuation of residents to alternate site (continuity of care)


Critical Yes/No

Yes

Yes

Yes

Yes

ANG.502.002.0074


Relocation arrangements: 0 Nepean Hospital 0 St Stephens Village 0 ARV - Castle Hill

Transport: Mass Evacuation arrangements: 0 ARV Buses 0 Senior ARV Personnel (private vehicles) 0 NSW Ambulance Service.

Notification: 0 ARV Senior management: Refer to

0 Department of Health and Ageing Emergency Response Unit Ph:1800 0789 709

0 Media Engagement: 0 ARV 4.51 External Communication Procedure 0 ARV 4.52 Media Engagement Procedure

Counselling I De-briefing: 0 ARV Pastoral Care Services

Policy and Procedures: MB 0 Fire and safety procedures in place which are VI

understood by staff. PH

Staff Training: 0 Compulsory fire training provided to all staff. 0 Compulsory attendance to fire training - training records

maintained.

Equipment: 0 Emergency flip chart located at key points throughout the

facility (Bush Fire Section) 0 Weather news monitoring procedures in place. 0 Communication arrangements for families (Use ARV

Illness Line 9421 5445). 0 Emergency contingency plans with ARV Food Services

in place. 0 Emergency Volunteer arrangements with Rotary / Lions


4 Severe weather 0 Major asset damage. event: Storm / 0 Evacuation of Wind damage residents (continuity

of care)


Critical Yes/No

Yes

Yes

Yes

Yes

ANG.502.002.0075


Club.

Staffing: 0 Additional staff to cover increased workload.

Alert JobMatch of possible increased staff requirements.

Resident Evacuation: 0 ARV Castle Hill

Relocation arrangements: 0 Nepean Hospital. 0 St Stephens Village 0 ARV - Castle Hill

Transport: Mass Evacuation arrangements: 0 ARV Buses (Sisson Clinic). 0 Senior ARV Personnel (private vehicles) 0 NSW Ambulance Service.

• Notification: Department of Health and Ageing Emergency Response Unit Ph:1800 0789 709

0 Media Engagement: (Refer to Managing out People Manual) 0 ARV 4.51 External Communication Procedure 0 ARV 4.52 Media Engagement Procedure

• Counselling I De-briefing: 0 ARV Pastoral Care Services.

Policy and Procedures: MB 0 No policy in place VI

PH Staff Training:

0 No training currently

Equipment: 0 Memorandum of understanding with State Emergency


5 Severe weather 0 Major asset damage. event: Flood 0 Evacuation of

residents (continuity of care)


Critical Yes/No

Yes

Yes

Yes

ANG.502.002.0076


service - ring 000

0 Weather news monitoring procedures in place Communication arrangements for families (Use ARV Illness Line 9421 5445).

0 Emergency contingency plans with ARV Food Services in place.

Resident Evacuation: 0 Evacuate residents and staff away from immediate

danger. (refer to Emergency Flip Chart: Fire or Smoke)


Media Engagement: (Refer to Managing out People Manual) 0 ARV 4.51 External Communication Procedure 0 ARV 4.52 Media Engagement Procedure

Counselling / De-briefing: 0 ARV Pastoral Care Services.

Policy and Procedures: KT 0 No policy in place MB

LW Staff Training:

0 No training currently


service - ring 000




6 Severe weather 0 Major asset damage. event: Hail 0 Evacuation of damage residents (continuity

of care)


Critical Yes/No

Yes

Yes

Yes

Yes

ANG.502.002.0077







LW

Staff Training: 0 No training currently


service - ring 000





Relocation arrangements: 0 Nepean Hospital.


7

8

Electrical • Residents' continuity Blackout of care.

• Staff safety.

Water cut-off • No drinking water.

• Impact on hygiene.


Critical Yes/No

Yes

Yes

Yes

Yes

ANG.502.002.0078


0 St Stephens Village 0 ARV - Castle Hill


Policy and Procedures: KT 0 Refer to: " Internal Disaster/Contingency Info" folder in MB

Care staff offices LW

Staff Training: 0 Senior staff/RN's

Equipment: 0 Communication arrangements for families (Use ARV

Illness Line 9421 5445). 0 Emergency contingency plans with ARV Food Services

in place. 0 Contact 0500 500 135 to arrange emergency generator.






LW Staff Training:


9 Bomb Threat a Potential for injury to residents and staff.

a Major asset damage Evacuation of residents (continuity of care)


Critical Yes/No

Yes

Yes

Yes

ANG.502.002.0079


a No training currently

Equipment: a Utilise emergency bottled water supplies a Communication arrangements for families (Use ARV

Illness Line 9421 5445). a Emergency contingency plans with ARV Food Services

in place.

Resident Evacuation: a Should not be necessary if external bottled water

supply is consistently available.

Relocation arrangements: a Nepean Hospital. a St Stephens Village a ARV - Castle Hill

Media Engagement: (Refer to Managing out People Manual) a ARV 4.51 External Communication Procedure a ARV 4.52 Media Engagement Procedure

Policy and Procedures: KT a Procedure 7.1 - Incident and Emergency procedures; MB

ARV Managing Safety Manual LW

Staff Training: a No specific training currently

Equipment: a Obtain outside line - dial 000

a Bomb threat checklist on emergency flip chart a Communication arrangements for families (Use ARV

Illness Line 9421 5445).

Resident Evacuation: a Evacuate residents and staff away from immediate



10 Chemical a Potential for injury to explosion residents and staff.

a Major asset damage Evacuation of residents (continuity of care)

11 Missing Person



Critical Yes/No

Yes

Yes

Yes

Yes

Yes

ANG.502.002.0080




Policy and Procedures: KT a No policy in place MB

LW Staff Training:

a No training currently

Equipment: a Ring 000 a Communication arrangements for families (Use ARV

Illness Line 9421 5445).

Resident Evacuation: a Evacuate residents and staff away from immediate




Policy and Procedures: Refer: ARV Managing Care & KT Lifestyle Manual) MB


Emergency Management Plan Last reviewed June 2016

Critical Yes/No

Page 14

ANG.502.002.0081


• 04.03 Missing Resident Procedure LW

• Missing Resident procedure folder

Staff Training: 0 Orientation & Inservice

Equipment: 0 Memorandum of understanding with local police

community care register 0 Communication with family -facility arrangement


Documents

-47369500 - Royal Commission