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4227 User’s Guide

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Page 1: 4227 User's Guide

4227User’s Guide

Page 2: 4227 User's Guide

First Edition (June 1996)

The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodi-cally made to the information herein; these changes will be incorporated in later editions of the pub-lication. Improvements and/or changes in the product(s) and/or the program(s) described in this publication may be made at any time.

Publications are not stocked at the address given below; requests for publications should be made to your point of purchase.

A form for reader's comments is provided at the back of this publication. If the form has been removed, comments may be addressed to Lexmark International, Inc., Department F95/035-3, 740 New Circle Road N.W., Lexington, Kentucky 40511-1876, U.S.A. In the United Kingdom and Eire, send to Lexmark International, Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL73RQ. Lexmark may use or distribute any of the information you sup-ply in any way it believes appropriate without incurring any obligation to you.

Lexmark is a trademark of Lexmark International, Inc.

Other trademarks are the property of their respective owners.

© Copyright Lexmark International, Inc. 1996.All rights reserved.

UNITED STATES GOVERNMENT RESTRICTED RIGHTSThis software and documentation are provided with RESTRICTED RIGHTS. Use duplication or dis-closure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40511.

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iii Contents

Contents

Chapter 1 - Getting Started. . . . . . . . . . . . . . . . . . . . 1Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Installing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Connecting the Parallel Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Connecting the Serial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Changing the Serial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Verifying Serial Interface Settings . . . . . . . . . . . . . . . . . . . . . . . . 15Printing the Demonstration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Setting the Language of the Operator Panel Messages . . . . . . . . . . . 21Installing Your Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . 23

PPDS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Epson Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

What to do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 2 - Features and Functions . . . . . . . . . . . 25Front View of Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Rear View of Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 3 - Using the Operator Panel . . . . . . . . . . 31Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Using the Function Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Overview of Function Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Setting the Printer Online or Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Stopping the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Advancing the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Using Tear-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Auto Tear-Off Set to On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Contents

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One Second Tear-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Manual Tear-Off (Auto Tear-Off Set to Off) . . . . . . . . . . . . . . . . 48

Setting AutoGap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48AutoGap Set to On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Manual AutoGap (AutoGap Set to Off) . . . . . . . . . . . . . . . . . . . 49AutoGap Set to Single . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Selecting or Locking a Font or Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Setting and Using a Macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Disabling/Enabling the Operator Panel . . . . . . . . . . . . . . . . . . . . . . . 53

Chapter 4 - Selecting and Loading Paper . . . . . . . 55Paper Types and Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Multiple Part Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Single Continuous Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Multiple Part Continuous Forms . . . . . . . . . . . . . . . . . . . . . . . . . 57Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Multiple Part Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Loading a Single Sheet or Envelope . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Loading a Single Sheet or Envelope into the Manual Feed . . . 59Setting Auto Cut Sheet Load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Loading a Single Sheet or Envelope With Continuous Forms Already Loaded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Loading Continuous Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Aligning the Left Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Top-Of-Form (TOF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Setting TOF for Continuous Forms . . . . . . . . . . . . . . . . . . . . . . . 76Setting TOF for Single Sheets and Envelopes. . . . . . . . . . . . . . . 78Setting TOF in a Macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Auto Tear-Off (Set to On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Auto Tear-Off (Set to Off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Auto Tear-Off (Set to One Second). . . . . . . . . . . . . . . . . . . . . . . . 80

Adjusting Bidirectional Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

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Chapter 5 - Printer Options . . . . . . . . . . . . . . . . . . 83Auto Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Installing the Auto Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . 87Loading Paper in the Auto Sheet Feeder. . . . . . . . . . . . . . . . . . . 90

Tractor 2 Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Installing the Tractor 2 Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Loading Paper in the Tractor 2 Feeder . . . . . . . . . . . . . . . . . . . 102Parking Continuous Forms and Changing Tractor Feeders. . 111Removing the Tractor 2 Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . 113

Chapter 6 - Solving Printer Problems . . . . . . . . . 115Testing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117Problem Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Problems Indicated by Error Codes or Messages . . . . . . . . . . 118Paper Feed Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Printing and Print Quality Problems . . . . . . . . . . . . . . . . . . . . . 122Alarm and Abnormal Noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Operator Panel Button Problem . . . . . . . . . . . . . . . . . . . . . . . . . 125

Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Chapter 7 - Maintaining Your Printer. . . . . . . . . . 129Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Cleaning the Auto Sheet Feeder Rollers . . . . . . . . . . . . . . . . . . . . . . 130Removing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Appendix A - Notices . . . . . . . . . . . . . . . . . . . . . . 133

Appendix B - Statement of Limited Warranty . . . 141

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Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

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Chapter

Chapter 1: Getting Started 1

Unpacking1 Remove the printer from the carton.

Caution: Do not lift the printer by yourself; it weighs 21 kilograms (46 pounds).

If any items are missing or damaged, contact your point of purchase.If you need to purchase a parallel printer cable, we recommend Lexmark part number 1329605 (3.05 m or 10 ft.) or 1427498 (6.1 m or 20 ft.).If you need to purchase an RS-232 serial cable, we recommend Lexmark part number 1180786 (6.1 m or 20 ft.).

Power Cord

Reference Card

PrinterRegistrationCard

Ribbon Cartridge

User’s Guide

Acoustic Cover

1

Getting Started

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2 Place the printer so that the front of the printer aligns with the edge of the desk or table.

Note: If you want to print more than 100 forms, make sure they stack up below the printer (on the floor) when they are finished printing in order to prevent jams.

3 Remove all packing tape from the printer.

4 Pull up the left and right latches on the top cover and lift the top cover to remove it.

Left Latch

Right Latch

Top Cover

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5 Remove the protective cardboard.

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Installing the Ribbon Cartridge1 Make sure the printer is Off.

2 Make sure the top cover is removed. If you need help, see step 4 on page 2.

3 Manually move the printhead to the far side of the printer.

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4 Rotate the ribbon advance knob on the ribbon cartridge counterclockwise to ensure that the ribbon feeds smoothly. If necessary, untwist the ribbon.

5 Manually move the ribbon guide to the far side of the cartridge, as shown below, then rotate the ribbon advance knob to take up any slack in the ribbon.

Ribbon Guide

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6 Insert the ribbon guide over the metal pins on each side of the printhead.

7 Manually move the printhead to the center position.

8 Align and insert the left and right side tabs of the ribbon cartridge into the slots in the side frames.

Press down firmly on the ribbon cartridge to snap it into place.

Pins

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9 Make sure the ribbon feeds smoothly by rotating the ribbon advance knob counterclockwise.

10 Replace the top cover.

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11 Attach the acoustic cover.

a Align the notches on the acoustic cover with the slots on the top cover.

b Snap the acoustic cover into place.

c Close the acoustic cover.

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Connecting the Power Cord1 Make sure the printer is Off.

2 Connect the smaller end of the power cord to the printer.

3 Connect the other end of the power cord to a properly grounded electrical outlet.

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Connecting the Parallel CableYou will either need to connect a parallel cable or a serial cable to the printer. If you are installing a serial cable, see “Connecting the Serial Cable” on page 12 for help.

1 Make sure the printer is Off.

2 Turn off the power on your computer.

3 Connect the parallel cable. This cable is not supplied with your printer. An IEEE 1284-compliant parallel cable such as Lexmark part number 1329605 (3.05 m or 10 ft.) or 1427498 (6.1 m or 20 ft.) is recommended.

Note: You do not need to attach a grounding wire to the computer.

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4 Fasten the clip wires to the parallel cable. You will hear a click.

5 Connect the other end of the parallel cable to your computer.

6 Turn the printer On.

7 Continue with “Printing the Demonstration Page” on page 16.

Power Switch

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Connecting the Serial Cable1 Turn the printer Off.

2 Turn off the power on your computer.

3 Connect the serial cable and adapter. The cable and adapter are not supplied with your printer. We recommend either one of Lexmark’s null modem RS 232 (DB 25 Female to DB 25 Male) serial cables, part numbers 1180786 (20 ft.) or 1038693 (50 ft.) along with the Serial Interface Adapter, part number 1319143 (DB 25 Female to Centronics 36 pin Male).

If you do not wish to use our recommended DB 25 to DB 25 null modem cables, or if you already have a similar RS 232 null modem cable, you may only need to attach Lexmark’s DB 25 to Centronics 36 Serial Adapter (part number 1319143) to your existing cable.

Note: You do not need to attach a grounding wire to the computer.

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4 If needed, use a ballpoint pen to push the interface mode switch to the On position for RS-422 interface. The default is RS-232 interface.

5 Fasten the clip wires to the serial cable. You will hear a click.

6 Connect the other end of the serial cable to your computer.

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Changing the Serial Settings1 Turn the printer On.

2 Press Menu to enter the function menu.

3 Press Item ↓ until Interface Opt. appears on the display.

4 Press Next → and the default interface setting appears.

5 To change the default, press Next → and then Item ↓ until the interface option you want appears. Press Store.

6 Press Prev. ← to go back to the interface level.

7 To change the serial settings:

a Press Item ↓ until Data speed (baud rate) appears.

b Press Next →.

c Press Item ↓ until the appropriate data speed setting appears.

Menu/Quit

Tear OffStore

Font Item �

PitchItem �

Micro �Next �

Micro �Prev. �

Start/Stop

LoadUnload

LineFeed FormFeed

PowerReadyAutoGap

Tractor2Check

Interface Opt.

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d Press Store to save the setting. An asterisk (*) appears next to the setting you selected.

e Repeat steps a through d for each serial setting.

8 Press Quit to exit the function menu.

Verifying Serial Interface Settings1 On the operator panel, press Menu.

2 Press Item ↓ or Item ↑ until Print Settings appears.

3 Make sure that forms are loaded.

4 Press Start to print the current printer-function settings.

5 Press Item ↓ or Item ↑ until the menu item you want appears.

6 Press Next → or Prev. ← until the setting value you want appears.

7 Press Store to save the selected value. An asterisk (*) appears next to the selected value.

8 Press Quit to exit the function menu.

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Printing the Demonstration PageThe following steps explain how to load a single sheet of paper so you can print the demonstration page. If you want to load continuous forms, see “Loading Continuous Forms” on page 70.

1 Turn the printer On.

2 Move the paper select lever up to the single sheets position.

3 Pull the paper supports up.

Paper Supports

Paper Select Lever

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4 Open the manual feed door.

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5 Set the left margin. For help, see “Aligning the Left Margin” on page 74.

Before inserting paper, make sure that the left paper guide is aligned flush with the [A symbol printed on the margin guide. If the paper guide is not properly aligned, the Demo page prints incorrectly.

Left Paper Guide

Margin guide

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6 Place a single sheet against the left paper guide. Move the right paper guide so that the guide aligns with the right edge of the paper.

The Paper Empty/Add Paper message disappears.

a If Auto Cut Sheet Load is On (factory default), the paper feeds automatically to the Top-Of-Form (TOF). For more information about setting TOF, see “Setting TOF for Single Sheets and Envelopes” on page 78.

b If Auto Cut Sheet Load is Off, press FormFeed.

7 Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.

8 Press Menu to enter the function menu.

Left Paper Guide

Right Paper Guide

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9 Press Item ↓ until Print Demo is displayed.

10 Press Start to start print demo. One demo page prints.

11 Press Quit to exit the function menu.

PitchItem �

Menu/Quit

Tear OffStore

Font Item �

Micro �Next �

Micro �Prev. �

Start/Stop

LoadUnload

LineFeed FormFeed

PowerReadyAutoGap

Tractor2Check

Print DemoPress Start

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Setting the Language of the Operator Panel Messages

To set up your printer in a language other than English:

1 Turn the printer On.

2 Press Menu to enter the function menu.

3 Press Item ↓ or Item ↑ until Control Options appears on the display.

Menu/Quit

Tear OffStore

Font Item �

PitchItem �

Micro �Next �

Micro �Prev. �

Start/Stop

LoadUnload

LineFeed FormFeed

PowerReadyAutoGap

Tractor2Check

Control Options

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4 Press Next �.

5 Press Item ↓ or Item ↑ until Menu Language appears on the display.

6 Press Next �.

7 Press Item ↓ or Item ↑ until the desired language appears on the display.

Note: The message displayed appears in English until the selected language is saved. The following figure provides the corresponding language to help you.

8 Press Store to save the selected language. The selected language is displayed with an asterisk (*) and the message on the display changes to the selected language.

To change the selected language, repeat steps 2-8.

9 Press Quit to exit the function menu.

Displayed Language

English (English)

French (Français)

German (Deutsch)

Italian (Italiano)

Spanish (Español)

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Installing Your Application SoftwareNow that you have set up your printer, make sure that it works with the application software (program) you want to use. Most application software programs let you specify the type of printer you are using so the program can take full advantage of the printer’s features.

Follow the instructions that came with your application software to see what printer drivers are available with that specific program.

PPDS ModeIf your printer is configured for PPDS Mode (the factory default), select a printer from the printer selection menu of your application software, in the following preferred order.

1 4227

2 Forms Printer 2381 Plus

3 2381 Plus

4 2381

5 4226

6 IBM Proprinter III XL

The printer driver you select in your software application must match the emulation mode you select for your printer. If your software does not allow you to select the 4227 Printer driver, you may need to customize your printer for the Epson emulation mode.

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Epson Emulation ModeIf your printer is configured for Epson mode, select the EpsonFX-1050 or DFX-5000 printer from the printer selection menu of your application software.

See your application’s user documentation for more information.

What to do NextYou have completed printer setup. To learn more about your printer, continue with “Using the Operator Panel” on page 31.

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Chapter

Chapter 2: Features and Functions 25

Features and Functions

2Your printer has many features to help you perform your work efficiently. The printer combines excellent print quality along with the ability to print several print styles and graphics.

The following table describes the features and functions of your printer.

Feature Function

Multi-speed Printing

FastDraft—533 characters per second (cps)Draft—400 cpsCourier and Gothic (near-letter quality)—100 cps

Character Spacing Prints in 10, 12, 15, 17.1, and 20 pitch characters per inch (cpi), as well as proportional spacing.

Line Spacing Increments of 1/144 inch (n/216″ increments emulation)

Resident Fonts FastDraft, Draft, Courier, and Gothic

Forms Handling • Forms (straight paper path)

• Automatic tear-off

• Automatic paper loading/unloading

Form Width Maximum 16 inches

Print Width Maximum 13.6 inches

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Multiple-part Forms Printing

6-part forms (carbon and carbonless)

Code Pages Your printer supports the following code pages: 437, 437G, 813, 850, 851, 853T, 857, 860, 861, 863, 865, 869, 920, 1004, and 1053.

Software Compatibility

Compatible with all IBM and IBM-compatible computers.

Interface Connection

For Parallel, RS-422, and RS-232 cables

AutoGap When AutoGap is set to On, the printer automatically adjusts to the thickness of the paper you are using.

Feature Function

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Front View of Printer

Part Name Function

Acoustic cover Lowers noise level produced by the printer.

Front cover Covers the continuous forms tractor.

Manual feed door Manual feed of cut forms.

Operator panel Indicates printer status and makes control of printer functions simple and convenient.

Paper Guides

Acoustic Cover

Power Switch

Operator Panel

Paper Select Lever

Front Cover

Paper Supports

Top Cover

Manual Feed Door

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Paper guides Aligns the margins of a cut form sheet.

Paper select lever Selects the paper type:

• Cut form sheets ( )

• Continuous forms ( )

Paper supports Supports cut forms when they are ejected from the printer.

Power switch Switches power On or Off.

Top cover Covers the ribbon cartridge and internal components.

Part Name Function

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Rear View of Printer

Part Name Function

Parallel or serial connector Connects the parallel or serial cable.

Interface mode switch Switches to RS-232c or RS-422 mode.

Tear-Off bar Allows you to tear off continuous forms.

Tractor connector Supplies power to the optional Tractor 2 Feeder.

Power connector Connects power from the power cord to the printer.

Power Connector

Tractor Connector

Interface Mode Switch

Parallel or Serial Connector

Tear-Off Bar

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SuppliesA parallel or serial cable, ribbon cartridges, and paper are the only supplies you need for your printer.

You can order a parallel cable from Lexmark. Order part number 1329605 (3.05 m or 10 ft.) or part number 1427498 (6.1 m or 20 ft.).

When you need a new ribbon cartridge, order Lexmark part number 11A6150.

You can order a serial cable from Lexmark. Order Lexmark part number 1180786 (6.1 m or 20 ft.) and part number 1319143.

See “Paper Types and Sizes” on page 55 for the types and sizes of paper you can use with your printer.

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Chapter 3: Using the Operator Panel 31

Using the Operator Panel

3This section describes the basic functions of the operator panel buttons, lights, and the function menus.

Your application software may allow you to operate your printer from your computer. You may not need to use the operator panel very often, although, you will need to check the operator panel for messages if you have printer problems.

Changes made to printer settings from your application software override settings made from the operator panel, with the exception of the Font and Pitch Lock features.

Menu/Quit

Tear OffStore

Font Item �

PitchItem �

Micro �Next �

Micro �Prev. �

Start/Stop

LoadUnload

LineFeed FormFeed

PowerReadyAutoGap

Tractor2Check

Display

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ButtonsWhen using the function menus, press Item ↓ or Item ↑ to scroll through the menu items. Press Next → or Prev. ← to move to the next previous menu level.

Press this button: When you want to:

Menu • Enter the function menu. The printer goes offline.

Quit • Exit the function menus.

• Run a Power-On Self Test (POST).

Tear Off • Advance the forms to the tear-off position.

• Retract the forms to the Top-of-Form (TOF) position when the forms are at the tear-off position.

Store • Save the values you selected in the menus.

Font • Select a font. See “Character Options” on page 40 for a list of fonts available for your printer.

When you press Font, the printer goes offline and displays the current pitch and font.

Note: When a pitch conflicts with a selected font, the Invalid Pitch message appears on the display.

Item ↓ • Scroll down to display the selection you want.

Pitch • Select a pitch. See “Character Options” on page 40 for the pitches available for your printer.

When you press Pitch, the printer goes offline and displays the current pitch and font.

Note: When a font conflicts with a selected pitch, the Invalid Pitch message appears on the display.

Item ↑ • Scroll up to display the selection you want.

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Micro ↓ • Advance the forms down 0.35 mm (1/72 in.).

When you hold this button for more than one second, the forms move continuously until you release it.

Next � • Scroll forward to display the value you want in the function menu.

Micro ↑ • Advance the forms up 0.35 mm (1/72 in.).

When you hold this button for more than one second, the forms move continuously until you release it.

Prev. � • Return to the previous function menu selection.

Start/Stop • Make sure the printer is online (ready state). The printer must be online to accept data.

This is the only active button when the printer is printing. Press this button to stop a print job. Printing continues until the current line is completed. To resume printing, press Start/Stop until the Ready light is on.

• Load the forms to TOF position with the ready light on.

Load/Unload • Load paper (cut or continuous forms) to the TOF position.

• Retract the forms to the tractor position.

When the printer detects that it is at the end of a form, a message appears on the operator panel. Press this button to eject the forms from the printer.

LineFeed • Advance the paper to the next line.

To move the paper continuously (while the printer is offline) hold LineFeed for more than one second.

FormFeed • Advance the paper to the TOF position on the next page.

• Load the forms to the TOF position.

Press this button: When you want to:

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LightsLight When you see this light...

Power (Green) The printer power is on.

Ready (Green) The printer is online and ready to print.The following conditions cause the Ready light to turn off:

• Pressing Start/Stop

• Detecting an end-of-form (EOF)

• Detecting a paper jam

• Detecting a cover open

• Detecting a hardware error

• Detecting a Power-On Self Test (POST) failure.

• The printer is offline.

Check (Yellow) Any of the following conditions may have occurred:

• Detecting an end-of-form (EOF)

• Detecting a paper jam

• Detecting a cover open

• Detecting a hardware error

• Detecting a data transmission error

• Detecting an interface mode error

• Detecting a Power-On Self Test (POST) failure.

AutoGap (Green) AutoGap is on. AutoGap automatically adjusts the printer according to the thickness of the paper you are using.

Tractor2 (Green) The Tractor 2 Feeder is selected. (The Tractor 2 Feeder option must be installed.)

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Using the Function MenusThis section describes the function menus and how to set them. To set functions:

1 Press Start/Stop.

2 Press Menu to enter the function menu.

3 Press Item ↓ or Item↑ until the function menu you want appears on the display.

Note: The selectable function menu is different depending on the selected data stream mode (IBM PPDS or Epson emulation) and the Interface mode (Parallel, RS-232 or RS-422).

4 Press Next � to enter that menu item.

5 Press Item ↓ or Item↑ until the value you want appears on the display.

6 Press Store to save the selected value.

Note: The currently selected default value is displayed with an asterisk (∗).

If you have to change the optional value in another function menu, repeat steps 3 through 5. Otherwise, go to the next step.

7 To print the function setting, press Item ↓ or Item↑ until the Print Settings message appears on the display.

8 Press Start/Stop to print the current setting values.

9 Press Quit to exit the function menus.

Note: If you have changed any settings, the printer performs a Power-On Self Test. If you did not change any settings, the printer enters the not-ready state.

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Overview of Function MenusUse the Item ↑ and Item ↓ buttons to move through the menu and option directories. Press Next → to move away from the Main Menu to the subordinate directories and choices. Press Prev. ← if you want to go back in a menu or return to the Main Menu.

Print Demo

Print Settings

Load Macro*

Character Opt.

Default Macro

Macro x Options

Set Top of Form

Tractor 1Tractor 2

Macro x (x = 1 to 4)

Macro xDisable

DefaultFont/Pitch

Code PageCharacter Set20-Pitch

Character Opt. MxPaper H. Opt. MxAutoGap MxSingle A.G. MxCopy Macro x

Disabled Enabled

Select Tractor*

Main Menu Primary Options

Primary Options

PressNext

PressNext

PressNext

PressNext

PressNext

Note: Menu items marked with an asterisk (* ) may not appear on the operator panel, depending on the printer settings or what printer options are installed. See “Menu Options” on page 38 for further information.

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Control Options

Emulation Opt.

Interface Opt.

Print Adjust

Trace Mode

Uni-Dir PrintAuto Rdy Cut ShtPaper Out AlarmTOF ReadMenu Language

EmulationCharacter Table*Int’l Character*Interface

Data Speed*Data Bits*Parity*Stop Bits*Protocol*Honor DSR*

Data Options

Buffer SizeAutomatic LFAutomatic CRSlashed Zero

AutoGapOnOffSingle

Paper Hand. Opt.

Auto Tear-OffAuto Cut Sh. Ld.Auto Sheet Feed*Tractor*Form LengthLeft MarginRight MarginBottom MarginLines Per InchEject by FF

PressNext

PressNext

PressNext

PressNext

PressNext

PressNext

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Menu OptionsThe following table provides information on where to find specific functions on the operator panel of the printer. Those selections in italics may or may not appear on the panel, depending on the printer settings or what printer options are installed.

Navigating Through the Function Menus

Press: When you want to move:

Item ↑ Up through the Main, Primary, or Secondary levels.

For example, if the operator panel displays Control Options and you want Data Options, press Item ↑.

Item ↓ Down through the Main, Primary, or Secondary levels.

For example, if the operator panel displays Print Demo and you want Print Settings, press Item ↓.

Next → To the Primary or Secondary level of options.

For example, if the operator panel displays Paper Hand Opt. and you want to select Auto Tear-Off, press Next →.

Prev. ← Back to a Main or Primary level of options.

For example, if you are in the Secondary Options level and you want to go back to the Primary level, press Prev. ←.

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Main Menu Primary Options Secondary Options

Set Top of Form — —

Select Tractor

Allows you to specify which tractor you would like to use.

Does not appear unless the Tractor 2 Option is installed.

• Tractor 1

• Tractor 2—

Print Demo — —

Print Settings — —

Load Macro

Sets up a macro, for which you designate the settings. For example, if you are going to print many documents using Gothic 12pt with a one-inch margin, you can use this function to configure your printer to use those settings upon command.

Does not appear if “Disable” is selected in “Default Macro”.

Macro x (x = 1 to 4)

Default Macro

Allows you to turn a macro on or off.

• Macro x

• Disable —

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Macro x Options (x = 1 to 4)

Does not appear if “Disable” is selected in “Default Macro”.

Character Options

see belowPaper Handling Options

AutoGap

Copy Macro xAllows you to copy the settings of one macro to another.

Copy FM a TO xCopy FM b TO xCopy FM c TO x

Character Options

If “Enable” is selected in “Default Macro”, this item appears in the macro menu.

Default Font

Changes the default font the printer uses. (Used if no font is designated in the application software).

FastDraft, Draft, Gothic, Courier, Download

Asterisks (*) appear next to the default setting.

Default Pitch

Changes the default pitch the printer uses. (Used if no font is designated in the application software).

10, 12, 15, 17.1, 20, PS

– Asterisks (*) appear next to the default setting.

– Not all sizes available for all fonts.

Code Page

Changes the code page the printer uses for your print job.

437, 437G, 813, 850, 851, 853T, 857, 860, 861, 863, 865, 869, 920, 1004, 1053

Character Set 1, 2

20-Pitch Enable, Disable

Main Menu Primary Options Secondary Options

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Paper Handling Options

If “Enable” is selected in “Default Macro”, this item appears in the macro menu.

Auto Tear-Off

If on, moves the top perforation of a continuous form to the tear bar.

On, Off, One Second

Auto Cut Sheet Load

If on, automatically loads cut sheets into the printer.

On, Off

Auto Sheet Feed

Automatically feeds cut sheets if using Auto Sheet Feeder.

Does not appear when the Tractor 2 Option is installed.

On, Off

Tractor

Select this option when you want to set the default tractor.

Does not appear unless the Tractor 2 Option is installed.

Tractor 1, Tractor 2, Tractor 1 + 2

Form Length

Allows you to specify the length of the paper you are using.

1LPP/0.17” to 132LPP/22.00”

Left Margin 0”, 1”, 2”, 3”

Right Margin 4”, 5”, 6”, 7”, 8”, 13.6”

Bottom Margin 0”, ½”, 1”, 2”, 3”

Lines Per Inch

Adjusts the number of lines that print per inch.

3, 4, 6, 8

Eject by FormFeed

Automatically ejects your print job when it has finished printing.

On, Off

Main Menu Primary Options Secondary Options

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AutoGap

If “Enable” is selected in “Default Macro”, this item appears in the macro menu.

On

– Automatically adjusts the printer to the thickness of the paper being printed upon.

– Select this option when you want the printer to check for paper thickness every time paper is loaded.

Off

– Allows you to manually specify the thickness of the paper being printed upon.

– Select this option when you want to specify how thick the paper is.

Manual Position:1, 2, 3, 4, 5, 6, 7

Single

– Adjusts the printhead to the paper thickness:• when you turn the printer on,• when you change the paper

select lever.

– Select this option when you want to print several cut sheets with the same paper thickness when using the Auto Sheet Feeder.

Open, Fixed

Main Menu Primary Options Secondary Options

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Data Options Buffer Size

Controls the size of the buffer between the computer and the printer.

Maximum, Minimum

Automatic LF

Automatically performs a line feed (LF) when a carriage return (CR) is sent.

On, Off

Automatic CR

Automatically performs a carriage return (CR) when a line feed (LF) is sent.

On, Off

Slashed Zero

Prints all zeros with a slash through the center.

On, Off

Control Options Uni-Dir Print

Tells the printer to print uni-directionally or bidirectionally. (Select On for high-quality, one-way printing, or select Off for fast, two-way printing).

On, Off

Auto Rdy Cut Sht(Auto Ready Cut Sheet)

– When set to On, the printer automatically loads a cut form.

– When set to Off , you must press FormFeed or LineFeed to load a cut form.

On, Off

Paper Out Alarm

Sounds an alarm when the printer is out of paper.

Enable, Disable

Main Menu Primary Options Secondary Options

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Control Options

(continued)

TOF Read

Tells the printer to check the TOF after each new sheet is loaded.

Enable, Disable

Menu Language

Changes the language used on the operator panel.

English, French, German, Italian, Spanish

Emulation Options Emulation IBM, EPSON

Character Table Italics, Graphics

International Character U.S.A., France, Germany, U.K., Denmark I, Sweden, Italy, Spain I

Interface Options Interface

Allows you to switch from parallel to serial protocols. If serial is chosen, you must also set the italicized options that follow to match those of your computer.

Parallel, Serial RS-232

Switch between RS-232 or RS-422 serial interface using the interface mode switch (for help, see “Connecting the Serial Cable” on page 12).

Data Speed

Does not appear if “Parallel” is selected for “Interface”.

150, 300, 600, 1200, 2400, 4800, 9600, 19200 bps

Data Bits

Does not appear if “Parallel” is selected for “Interface”.

8, 7

Parity

Does not appear if “Parallel” is selected for “Interface”.

No, Ignore, Odd, Even

Main Menu Primary Options Secondary Options

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Interface Options

(continued)

Stop Bits

Does not appear if “Parallel” is selected for “Interface”.

1, 2

Protocol

Does not appear if “Parallel” is selected for “Interface”.

XON/XOFF, DTR Pacing,Multi XON/XOFF

Honor DSR

Does not appear if “Parallel” is selected for “Interface”.

On, Off

Print Adjust

Adjusts the horizontal alignment from line to line. When you select this function, a series of alignment patterns prints.

— —

Trace Mode

Prints the hexadecimal values for all data sent to the printer.

— —

Main Menu Primary Options Secondary Options

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Setting the Printer Online or OfflineThe printer must be online to accept data.

To set the printer:

• Online, press Start/Stop; the Ready light comes on. If paper is not loaded, the Check light blinks.

• Offline, press Start/Stop; the Ready light goes off.

Stopping the PrinterTo temporarily stop printing, press Start/Stop until the Ready light is off. The printer finishes printing the current line and then stops printing.

To resume printing, press Start/Stop until the Ready light is on.

Advancing the PaperYou can use the operator panel to advance the paper when the printer is not printing.

To advance the paper:

• Press FormFeed to advance the paper to the Top-Of-Form (TOF) on the next page or to eject the cut form.

• Press LineFeed to advance the paper to the next line.• Press Micro ↓ or Micro ↑ lightly once for fine alignment, or press and

hold to scroll the paper up or down.

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Using Tear-OffThe Tear-Off function advances the perforation of a continuous form to the tear bar position. Tear-Off can be set to move a continuous form automatically to the tear-off position when Auto Tear-Off is set to On, or it can be set so you can move a continuous form manually to the tear-off position when Auto Tear-Off is set to Off. To set Auto Tear-Off, see page 41.

Auto Tear-Off Set to OnWhen Auto Tear-Off is set to On, continuous form paper automatically advances to the tear-off position when:

• the paper has advanced to the Top-Of-Form (TOF)• the paper has advanced to the load position on the next page• no data, printer control codes, or escape codes have been sent to the

printer after advancing to the TOF position

The continuous form remains at the tear-off position until the printer receives the next print request. At that time, the continuous form moves from the tear-off position to the TOF (load position) to prepare for printing.

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One Second Tear-OffWhen Auto Tear-Off is set to one second, continuous form paper automatically advances to the tear-off position if a print job ends and no data is received within one second of the last data transmission. For more information, see “Auto Tear-Off (Set to One Second)” on page 80.

Manual Tear-Off (Auto Tear-Off Set to Off)When Auto Tear-Off is set to Off, you can manually advance the perforation of a continuous form to the tear-off position by pressing Tear Off , assuming the print position is still on the same page. To set Auto Tear-Off to Off, see “Auto Tear-Off (Set to Off)” on page 80.

Setting AutoGapThe AutoGap function determines the amount of space that the printer places between the printhead and the paper. You can select On, Off, or Single AutoGap from the function menu.

AutoGap Set to OnWhen AutoGap is set to On, the printer automatically sets itself to the thickness of the paper you are using. To set AutoGap On, press:

1 Menu.

2 Item ↓ until AutoGap appears.

3 Next →.

4 Item ↓ or Item ↑ until On appears.

5 Store to save the setting.

6 Quit to exit the function menu.

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Manual AutoGap (AutoGap Set to Off)When AutoGap is Off, you can manually adjust the gap position between the printhead and the paper. To manually set AutoGap, press:

1 Menu.

2 Item ↓ until AutoGap appears.

3 Next →.

4 Item ↓ or Item ↑ until Off appears.

5 Store.

6 Next →.

7 Item ↓ or Item ↑ to select the manual position you want.

8 Store to save the setting.

9 Quit to exit the function menu.

The following table gives the manual setting choices and the information needed to make the appropriate choice for your paper type.

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Manual AutoGap Settings

AutoGap Set to SingleWhen AutoGap is set to Single, the printer sets the gap between the printhead and the paper only once. This should only be used when printing on several cut sheets of the same thickness while using the Auto Sheet Feeder. The printer adjusts the printhead to the paper’s thickness when you turn the printer on or when the paper select lever is changed.

There are two Single AutoGap options:

• Open (factory default) means that the printhead moves out of the way as each sheet of paper is loaded. This setting reduces paper jams.

• Fixed means that once the gap is set, the printhead does not move.

Paper Type

Paper Thickness Weight of Paper Manual

Setting

Single Forms (Single Sheets or Continuous Forms)

Thin 45.1 g/m2 (12 lb)56.25 g/m2 (15 lb)

1

Normal 67.5 g/m2 (18 lb)75 g/m2 (20 lb)

1 or 2

Thick 90 g/m2 (24 lb) 2

Multiple-Part Forms

When the setting is 4 or higher, printing speed becomes slower.

__ 2 Part Form 2 or 3

3 Part Form 3 or 4

4 Part Form 4 or 5

5 Part Form 5 or 6

6 Part Form 5, 6, or 7

Envelopes 4, 5, or 6

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Selecting or Locking a Font or PitchWhen you select a temporary font or pitch, the printer uses it unless the document software specifies a different one. The printer reverts to the default font/pitch when you turn the power off.

If a font or pitch is locked, the printer uses the selected font/pitch regardless of the font/pitch selection in the document software. The printer reverts to the default font/pitch when you turn the power off.

To select a font or pitch temporarily, press:

1 Start/Stop. The printer goes offline and the operator panel displays the current font and pitch.

2 Font or Pitch until you reach the selection you want.

3 Start/Stop. The printer goes online.

To lock a font or pitch, press:

1 Start/Stop. The printer goes offline and the operator panel displays the current font and pitch.

2 Font or Pitch until the lock symbol, , appears next to the font/pitch you want.

3 Start/Stop. The printer goes online.

If you want to change the default font or pitch, you must go through the function menus. The default font and pitch are indicated with asterisks (*). For help, see “Menu Options” on page 38.

Note: Not all pitches are available for all fonts.

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Setting and Using a MacroYou can use up to four macros to store your settings permanently. To set a macro, follow these steps:

1 Press Menu.

2 Press Item ↓ until Default Macro appears.

3 Press Next → and then Item ↓ until Macro x (x = 1 to 4) appears.

4 Press Store to save the setting.

5 Press Prev. ← and then Item ↓ until Macro x Options appears.

6 Set and store your settings (see “Macro x Options” on page 40 for a list of items you can set in your macro).

7 Press Quit .

To use a macro:

1 Press Menu.

2 Press Item ↓ until Load Macro appears.

3 Press Next → until Macro x (x = 1 to 4) appears.

4 Press Store to save the setting.

5 Press Quit .

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Disabling/Enabling the Operator Panel

All buttons except the Start/Stop, FormFeed, and Load/Unload buttons on the operator panel can be disabled. To disable the operator panel:

1 Turn the printer Off.

2 Press and hold Micro ↓ and Micro ↑ and then turn the printer On.

Note: When any button except Start/Stop, FormFeed, or Load/Unload is pressed while the printer is disabled, the Operator Panel Disabled message appears on the display for approximately 2 seconds.

To enable the operator panel, repeat the above procedure.

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Chapter

Chapter 4: Selecting and Loading Paper 55

Selecting and Loading Paper

4

Paper Types and SizesBelow is an illustration of the types of paper you can use with your printer.

Single Sheets Continuous Forms

Envelope Labels

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Single Sheets

Multiple Part Single Sheets

Page Width Page Length Weight

Maximum 420 mm (16.5 in.)

558.8 mm (22.0 in.)

90 g/m2

(24 lb.)

Minimum 76 mm(3.0 in.)

76 mm(3.0 in.)

56 g/m2

(15 lb.)

Page Width Page Length

Maximum 420 mm (16.5 in.)

558.8 mm (22.0 in.)

Minimum 76 mm(3.0 in.)

76 mm(3.0 in.)

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Single Continuous Forms

Multiple Part Continuous Forms

Page Width Page Length Weight

Maximum 406 mm(16.0 in.)

N/A 90 g/m2

(24 lb.)

Minimum 76 mm(3.0 in.)

76 mm(3.0 in.)

56 g/m2

(15 lb.)

Maximum Hole to Hole

393 mm(15.5 in.)

N/A N/A

Minimum Hole to Hole

63 mm(2.5 in.)

N/A N/A

Page Width Page Length Weight

Maximum 406 mm(16.0 in.)

N/A 90 g/m2

(24 lb.)

Minimum 76 mm(3.0 in.)

76 mm(3.0 in.)

56 g/m2

(15 lb.)

Maximum Hole to Hole

393 mm(15.5 in.)

N/A N/A

Minimum Hole to Hole

63 mm(2.5 in.)

N/A N/A

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Envelopes

Multiple Part Forms

(45 g/m 2 or 12 lb) - Thickness

Width Length Weight

Maximum 420 mm (16.5 in.)

558.8 mm(22.0 in.)

90 g/m2

(24 lb.)

Minimum 76 mm (3.0 in.)

76 mm(3.0 in.)

56 g/m2

(15 lb.)

Single Multiple part

Single Sheets 0.058-0.114 mm (0.0023-0.0045 in.)

0.512 mm (0.0202 in.)

Continuous Forms 0.058-0.114 mm (0.0023-0.0045 in.)

0.512 mm (0.0202 in.)

Envelopes 0.053 mm (0.021 in.)

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Loading a Single Sheet or EnvelopeSingle sheets or multi-part forms can be loaded one at a time into the manual feed.

Note: If you have installed the optional Auto Sheet Feeder or Tractor 2 Feeder, see “Auto Sheet Feeder” on page 85 or “Tractor 2 Feeder” on page 96 for paper loading instructions.

Loading a Single Sheet or Envelope into the Manual Feed

1 Turn the printer On.

2 Make sure the paper path is clear.

If continuous forms are currently loaded, park them by pressing Load/Unload.

3 Make sure AutoGap is set to On or Single AutoGap. For help, see “Setting AutoGap” on page 48.

4 Move the paper select lever up to the single sheets position.

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5 Pull the paper supports up.

6 Open the manual feed door.

Paper Supports

Paper Select Lever

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7 Set the left margin.

Before inserting paper, move the left paper guide so that the print start position you want aligns with the symbol [A printed on the margin guide.

Note: If you make a left margin setting in your application software, it is added to the left margin setting on the printer.

For example, if you set the left margin at 2.54 cm (1 in.) on the printer, and also have the left margin set at 2.54 cm (1 in.) in your application software, the printer begins printing 5.08 cm (2 in.) from the left edge of the page.

Printing begins at the [A symbol

Left Paper Guide

The distance from the left paper guide to the [A symbol determines the width of the left margin.

Margin Guide

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8 To load a single sheet:

a Place a single sheet against the left paper guide.

b Move the right paper guide so that it aligns with the right edge of the paper.

When you load preprinted forms, put the top of the form in first, printed side up.

The Paper Empty/Add Paper message disappears.• If Auto Cut Sheet Load is On (factory default), the paper

feeds automatically to the TOF. To turn Auto Cut Sheet Load On, see “Setting Auto Cut Sheet Load” on page 64.For more information about setting TOF, see “Setting TOF for Single Sheets and Envelopes” on page 78.

• If Auto Cut Sheet Load is Off, press FormFeed.

Left Paper Guide

Right Paper Guide

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To load an envelope:

a Place a single envelope against the left paper guide, with the top edge first, print side up.

b Move the right paper guide so that it aligns with the right edge of the envelope.

The Paper Empty/Add Paper message disappears.• If Auto Cut Sheet Load is On (factory default), the paper

feeds automatically to the TOF. To turn Auto Cut Sheet Load On, see “Setting Auto Cut Sheet Load” on page 64.For more information about setting TOF, see “Setting TOF for Single Sheets and Envelopes” on page 78.

• If Auto Cut Sheet Load is Off, press FormFeed.

9 Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.

Address addedto show correctorientation.

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Setting Auto Cut Sheet LoadWhen set to On, the printer automatically loads a cut form.

When set to Off, you must press FormFeed or LineFeed to load a cut form.

To turn Auto Cut Sheet Load On, press:

1 Menu.

2 Item ↓ until Paper Hand Opt. appears.

3 Next →.

4 Item ↓ or Item ↑ until Auto Cut Sheet Load appears.

5 Next →.

6 Item ↓ or Item ↑ until On appears.

7 Store to save the setting.

8 Quit to exit the function menu.

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Loading a Single Sheet or Envelope With Continuous Forms Already Loaded

1 Move the paper select lever down to the continuous forms position.

2 Turn the printer On.

3 To clear the paper path, tear off the leading edge of the continuous form, as shown.

4 Park the continuous forms by pressing Load/Unload.

5 Make sure AutoGap is set to On or Single AutoGap. For help, see “Setting AutoGap” on page 48.

A

Paper Select Lever

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6 Open the manual feed door.

7 Move the paper select lever up to the single sheets position.

Manual Feed Door

Paper Select Lever

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8 Set the left margin.

Before inserting paper, move the left paper guide so that the print start position you want aligns with the [A symbol printed on the margin guide.

Note: If you make a left margin setting in your application software, it is added to the left margin setting on the printer.

For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch in your application software, the printer begins printing 2 inches from the left edge of the page.

Left Paper Guide

Printing begins at the [A symbol

The distance from the left paper guide to the [A symbol determines the width of the left margin.

Margin Guide

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9 To load a single sheet:

a Place a single sheet against the left paper guide.

b Move the right paper guide so that it aligns with the right edge of the paper.

When you load preprinted forms, put the top of the form in first, printed side up.

The Paper Empty/Add Paper message disappears.• If Auto Cut Sheet Load is On (factory default), the paper

feeds automatically to the TOF position. For help, see “Setting Auto Cut Sheet Load” on page 64.

• If Auto Cut Sheet Load is Off, press FormFeed.

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To load an envelope:

a Place a single envelope against the left paper guide, with the top edge first, print side up.

b Move the right paper guide so that it aligns with the right edge of the envelope.

The Paper Empty/Add Paper message disappears.• If Auto Cut Sheet Load is On (factory default), the paper

feeds automatically to the TOF position. For help, see “Setting Auto Cut Sheet Load” on page 64.

• If Auto Cut Sheet Load is Off, press FormFeed.

10 Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.

Address addedto show correctorientation.

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Loading Continuous FormsThe printer offers one paper path for continuous forms.

Note: If you have installed the optional Auto Sheet Feeder or Tractor 2 Feeder, see “Printer Options” beginning on page 83 for paper loading instructions.

To load continuous forms:

1 Turn the printer On.

2 Make sure the paper path is clear. If a single sheet or envelope is loaded in the printer, press FormFeed to remove it.

3 Make sure AutoGap is On. (This is the default setting.) For help, see “AutoGap Set to On” on page 48.

4 Move the paper select lever down to the continuous forms position.

5 Pull up the bottom front of the printer to open the front cover.

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6 Pull up the left and right tractor locking levers to unlock the tractors.

7 Open the left and right tractor doors.

8 Place the paper pinfeed holes over the second or third pins of the tractor unit.

If necessary, move the left or right tractor to adjust the tractor to the paper width.

9 Close the left and right tractor doors.

Locking Lever

Left Tractor Door

Right Tractor Door

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10 Set the left margin. Adjust the tractors so that the print start position you want aligns with the symbol [A printed on the rear plate.

Note: If you make a left margin setting in your application software, it is added to the left margin setting on the printer.

For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches from the left edge of the page.

11 Push down the left tractor locking lever to lock the tractor in place. Remove slack from the paper and lock the right lever.

Printing starts at the [A symbol

The distance from the [A symbol to the left edge of the paper determines the width of the left margin.

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12 Close the front cover.

13 Press Start/Stop. The paper loads to the first print position, or tear-off position if Auto Tear-Off is On.

14 Make sure the printer is online (Ready light is on solid). If not, press Start/Stop until the Ready light is on solid. You are now ready to print.

When printing on continuous forms, the first 1½ inches of the first page may have unequal line spacing. This occurs because the top of the paper is not yet being held by the upper feed rollers.

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Aligning the Left MarginYou can manually change the first print position at the left margin. The first print position is indicated by the [A symbol. You can also set the left margin from your application software.

Manually-Loaded Single Sheets or Envelopes

To set the left margin for single sheets or envelopes, move the left paper guide to the left of the [A symbol, located above the left paper guide.

After doing this, you may need to adjust the right paper guide to fit flush against the right edge of the page.

If you make a left margin setting in your application software, it is added to the left margin setting on the printer. For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches from the left edge of the page.

B

Left Paper Guide

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Continuous Forms

To set the left margin for continuous forms, first locate the [A symbol on the printer (see figure below).

Pull up the left and right tractor locking levers to unlock the tractors.

Move the left tractor to the left or right of the [A symbol. Push down the left tractor locking lever to lock it in place. Remove slack from the paper and lock the right lever.

[A Symbol

Locking Lever

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Top-Of-Form (TOF)Top-Of-Form (TOF) sets the first line of print. You can set and save TOF from the operator panel for single sheets, continuous forms, and for each macro that is enabled.

Setting TOF for Continuous FormsTOF can range from minus 2.54 cm (1 in.) to plus 35.56 cm (14 in.) from the top of continuous form paper.

Note: Use this method to set TOF for continuous forms loaded in the optional Tractor 2 Feeder.

To set and save TOF:

1 Turn the printer On.

2 Make sure the paper path is clear.

3 Move the paper select lever down to the continuous forms position.

4 Load continuous form paper on the feed pins (or Tractor 2 feeder pins if you are using the Tractor 2 Feeder option).

5 Press Start.

The paper moves to the current TOF.

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6 Press Menu. Set Top of Form appears on the display.

7 Press any paper movement key (Micro ↓, Micro ↑, or LineFeed) to move the paper to the position you want.

The following illustration shows the printer without the ribbon cartridge installed. When the cartridge is not installed, you can easily see the position of the two horizontal white lines on either end of the metal platen bar. Use these lines as your reference point when lining up your TOF. The bottom of a printed character will be even with the white lines.

Note: When the ribbon cartridge is installed and the top edge of the paper is even with the top edge of the ribbon, the TOF is set to one line, or 1/6 inch.

8 Press Store to save the position you want. The Ready light comes on solid.

Whenever you change the TOF setting, tear off excess continuous forms, then unload and reload the paper by pressing Load/Unload. This ensures the printer goes to the current TOF setting.

Note: When Auto Tear-Off is set to On, the paper advances to the current tear off position. If the tear off position is not correct, see “Auto Tear-Off (Set to On)” on page 79.

White lines

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Setting TOF for Single Sheets and Envelopes TOF can range from minus 2.54 cm (1 in.) to plus 55.88 cm (22 in.) from the top of cut sheet paper. To set and save TOF:

1 Turn the printer On.

2 Make sure continuous forms are parked (press Load/Unload.)

The operator panel displays a Paper Empty/Add Paper message.

3 Move the paper select lever up to the single sheets position.

4 Load a cut sheet of paper or envelope through the manual feed.

The printer moves the paper or envelope to the current TOF.

5 Press Menu. Set Top Of Form appears.

6 Press any paper movement key (Micro ↓, Micro ↑, or LineFeed) to move the paper or envelope to the appropriate position.

7 Press Store to save the position you want. The Ready light comes on solid.

When you reload paper at a later time, press Start/Stop. The paper moves to the TOF.

Setting TOF in a MacroEach macro has a separate TOF setting. To set TOF in a macro:

1 Select the macro you want to use. For help selecting a macro, see “Setting and Using a Macro” on page 52.

2 Set Top of Form. For help, see “Setting TOF for Continuous Forms” on page 76 or “Setting TOF for Single Sheets and Envelopes” on page 78.

3 Press Store to save the settings in the currently selected macro.

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Auto Tear-Off (Set to On) When Auto Tear-Off is on, it moves the top perforation of a continuous form to the tear bar (tear-off position) when:

• the printer has finished printing;• the paper has advanced to the TOF on the next page;• no data, printer control codes, or escape codes have been sent

to the printer after advancing to the TOF; and• the print buffer has not received data for one second.

If you have already set your TOF and now want to change the Auto Tear-Off setting, complete the following steps:

1 Press Start/Stop to take the printer offline.

2 Press Micro ↓ or Micro ↑ to move the paper to the appropriate position on the tear bar. The printer beeps if you go out of range.

3 Press Start/Stop to set and save the tear-off position. The printer beeps twice. The paper rolls backward, then goes to the new tear-off position. The Ready light goes on.

The paper remains at the current tear-off position until you send another job to the printer. The paper then moves from the tear-off position to the TOF and begins printing.

Tip: To print labels, set Auto Tear-Off to "Off". For help, see “Auto Tear-Off (Set to Off)” on page 80.

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Auto Tear-Off (Set to Off) When Auto Tear-Off is off, press Tear Off/Store to manually move the continuous form paper to the tear-off position.

1 When your print job has finished, press Tear Off.

The continuous form moves to the tear-off position.

2 Press Micro ↓ or Micro ↑ to move the paper to the position you want on the tear bar.

3 Press Start/Stop to set the tear-off position.

The printer beeps twice. The paper rolls backward, then goes to the new tear-off position.

Auto Tear-Off (Set to One Second) When the print buffer has not received data for one second, Auto Tear-Off automatically moves the continuous form paper to the tear-off bar. The print line can be anywhere on the page for Auto Tear-Off to function in this mode.

To change the Auto Tear-Off setting in One-Second mode:

1 Press Start/Stop to take the printer offline.

2 Press Micro ↓ or Micro ↑ to move the paper to the appropriate position on the tear bar. The printer beeps if the paper is out of range.

3 Press Start/Stop to set and save the tear-off position.

The printer beeps twice. The paper rolls backward, then advances to the new tear-off position. The Ready light comes on.

If your application software has delays between data transmissions while Auto Tear-Off is set to one second, partial pages may print. To prevent this, set Auto Tear-Off to on.

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Adjusting Bidirectional AlignmentIf your print job looks fuzzy or blurry, you may wish to adjust the character alignment (also called bidirectional alignment) on your printer. The following steps illustrate how to adjust the alignment of the print wires.

1 Load continuous forms.

2 Press Menu.

3 Press Item ↓ until Print Adjust appears on the display.

4 Press Next →.

5 Press Item ↓ or Item ↑ to choose Draft or Courier.

Draft prints each alignment pattern once (uni-directional).Courier prints each alignment pattern twice (bidirectional).

6 Press Start/Stop to print the alignment pattern.

The following example shows a printer that needs alignment.

The message Choose the Best Alignment appears on the display.

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7 Press Next � or Prev. � to adjust the alignment.

Lines 2 and 4 move to align with lines 1 and 3. The printer is aligned correctly when lines 2 and 4 are vertically aligned with lines 1 and 3.Press Item ↑ to move lines 2 and 4 to the right. Press Item ↓ to move lines 2 and 4 to the left. In the example below, press Item ↑ to correct the alignment.

8 Press Store to save the selected value.

9 Press Start/Stop to print the alignment pattern. The example below shows proper alignment.

10 Press Quit to exit the menu.

Lines 2 and 4

with lines 1 and 3

Lines 1 and 3do not move

move right to align

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Chapter 5: Printer Options 83

Printer Options

5The following options are available for your printer:

Available Options Part Number

Auto Sheet Feeder 79F4841

Extended Cut Sheet Paper Guides 1333163

Parallel Cable 1329605 (3.05 m [10 ft.]),1427498 (6.1 m [20 ft.]),or equivalent

Printer Stand 1368001

Serial Cable 1180786

Tractor 2 Feeder 11A6196

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This section also describes how to install the Auto Sheet Feeder and Tractor 2 Feeder. Paper loading instructions for the options are also included.

For information about the: See page

Auto Sheet Feeder 85

Tractor 2 Feeder 96

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Auto Sheet FeederRead this section to install the Auto Sheet Feeder, change the Auto Sheet Feeder setting on the printer, and load paper in the Auto Sheet Feeder.

The Auto Sheet Feeder attaches to the front of your printer and automatically feeds single sheets of paper into the printer. With the Auto Sheet Feeder installed, you can print from single sheets of paper stacked in a tray instead of manually feeding each sheet.

You can also print on continuous forms loaded in the printer’s tractor feeder while the Auto Sheet Feeder is installed. If you need to manually feed a single sheet, a convenient manual feed tray is located on top of the feeder.

Front Cover

Front Paper Supports

Wire Paper Supports

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The paper you use in the Auto Sheet Feeder must meet the following specifications.

.

Automatic Feed Mode (Single-part Form)

Length 139.7 mm (5.5 in.) minimum355.6 mm (14.0 in.) maximum1

558.8 mm (22 in.)2

Width 105 mm (4.13 in.) minimum364 mm (14.3 in.) maximum

1 Paper width greater than 215.9 mm (8.5 in.).2 For 215.9 mm (8.5 in.) paper width or less.

Manual Insertion Mode (Single-/Multi-part Form)

Length 139.7 mm (5.5 in.) minimum355.6 mm (14.0 in.) maximum1

558.8 mm (22 in.)2

Width 76.2 mm (3.0 in.) minimum420 mm (16.5 in.) maximum

Paper Weight 60 ~ 90 g/m2 (16 ~ 24 lbs)

1 Paper width greater than 215. 9 mm (8.5 in.).2 For 215.9 mm (8.5 in.) paper width or less.

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Installing the Auto Sheet FeederThe Auto Sheet Feeder is easy to install and remove. You will not need to make electrical connections or require special training or tools.

1 Make sure the printer is Off.

2 Open, pull up, and remove the front cover.

3 Push up the paper select lever.

4 Insert the tabs on both sides of the Auto Sheet Feeder into the grooves on the printer.

Front Cover

Paper Select Lever

Power Switch

Groove

Groove

Tab

Tab

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5 Attach the front paper supports to the Auto Sheet Feeder.

6 Pull the paper supports to the upright position and attach the wire paper supports to them.

Wire Paper Supports

Paper Supports

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7 Attach the front cover that came with the Auto Sheet Feeder.

8 Turn the printer on.

9 Select Auto Sheet Feed On from the function menu. To turn Auto Sheet Feed on, press:

a Menu.

b Item ↓ until Paper Hand Opt. appears.

c Next →.

d Item ↓ until Auto Sheet Feed appears.

e Next → to see the printer’s setting.

f Item ↓ until On appears.

g Store to save the setting.

h Quit to exit the function menus.

Front Cover

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Loading Paper in the Auto Sheet FeederThe Auto Sheet Feeder lets you print from single sheets of paper stacked in the feeder. The option also includes a manual feed tray that lets you manually feed a single sheet of paper.

This section includes instructions for loading paper in the automatic sheet feeder and the automatic sheet feeder’s manual feed tray.

Loading Paper for Automatic Feed

1 If continuous forms are loaded, park them.

For help parking continuous forms, see step 1 of “Parking Continuous Forms and Changing Tractor Feeders” on page 111.

2 Make sure AutoGap is set to On. For help, see “Setting Auto-Gap” on page 48.

3 Move the paper select lever up to the single sheet position.

4 Pull the paper supports to the upright position.

5 Pull the locking lever forward to allow paper to be loaded.Locking Lever

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6 Place single sheets into the Auto Sheet Feeder.

Note:

• Place letterhead paper with the letterhead facing up and toward the printer.

• The paper level should not exceed the markings on the label located on the inside of the paper holder.

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7 Move the paper guide so the print start position you want aligns with the symbol [A printed on the margin guide of the Auto Sheet Feeder.

8 Move the right paper guide to match the paper width you are using.

The distance from the [A symbol to the left paper guide determines the left margin.

Left Paper Guide

Printing begins at the [A symbol.

Margin Guide

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9 Push the locking lever in toward the printer.

10 Press Start/Stop. The Ready light comes on and you are ready to print.

Locking Lever

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Loading Paper for Auto Sheet Feeder Manual Feed

If continuous forms are currently loaded on the printer, park the continuous forms before performing these steps. For help parking continuous forms, see steps 1 and 2 of “Parking Continuous Forms and Changing Tractor Feeders” on page 111.

1 Push the paper select lever up to the single sheet position.

2 Pull the locking lever forward.

Note: After you finish printing on manual insertion paper, move the locking lever back to let paper feed automati-cally.

Locking Lever

Paper Select Lever

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3 Set the left margin.

Move the paper guides so that the print start position you want aligns with the symbol [A printed on the margin guide.

Note: If you make a left margin setting in your application software, it is added to the left margin setting on the printer.

For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches from the left edge of the page.

4 Insert paper all the way into the printer.

The paper feeds automatically to the Top-Of-Form (TOF) when the Auto Sheet Feeder option is on. The Ready light comes on and you are ready to print.

Note: After you finish printing on manually inserted paper, move the locking lever back to let paper feed automati-cally.

The distance from the [A symbol to the left paper guide determines the left margin.

Left Paper Guide

Printing begins at the [A symbol.

Margin Guide

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Tractor 2 FeederThe Tractor 2 Feeder attaches to the front of your printer and provides dual tractor capability with a second tractor feed for continuous forms. This option lets you have two different types of continuous forms loaded on your printer at the same time. (A convenient manual feed tray on top of the feeder allows you to manually feed cut sheets or envelopes while the feeder is installed.)

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Installing the Tractor 2 FeederThe Tractor 2 Feeder is easy to install. No special tools or training are needed.

Note: Before installing the Tractor 2 Feeder, make sure contin-uous forms are loaded on the other tractor feeder. (When Tractor 2 is installed, you must remove it from the printer to load continuous forms on the other tractor feeder.) For help loading continuous forms on the other tractor feeder, see “To load continuous forms:” on page 70.

1 Make sure the printer is Off.

2 Open, pull up, and remove the front cover.

3 If necessary, push the paper select lever down to the continu-ous forms position.

4 Remove all tape from the Tractor 2 Feeder including the tape that holds the Tractor 2 Feeder cable to the Tractor 2 Feeder.

5 Grasp the Tractor 2 Feeder using the right and left side panels.

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6 Insert the tabs on both sides of the Tractor 2 Feeder into the grooves on the printer.

7 Attach the front cover that came with the Tractor 2 Feeder.

Groove

Tab

Right Side Panel

Left Side Panel

Front Cover

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8 Remove the system board cover from the back of the printer. Lift the cover while prying at the bottom center.

9 On the system board cover, twist the knockout plug to remove it.

10 Replace the system board cover.

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11 Plug the Tractor 2 Feeder cable into the tractor connector on the back of the printer.

Make sure the symbol (▲) on the Tractor 2 Feeder cable faces up. Align the symbol (▲) on the cable with the (▼) symbol on the back of the printer above the tractor connector.

12 Position the cable clamp flush with the bottom edge of the printer and against the embossed edge, with the open section facing upward.

Tractor 2 Feeder Cable

Tractor Connector

Cable clamp

Embossed edge

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13 Insert the Tractor 2 Feeder cable into the clamp, as shown, and snap the clamp shut.

14 Turn the printer On.

See “Loading Paper in the Tractor 2 Feeder” on page 102 for information on how to load the Tractor 2 Feeder.

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Loading Paper in the Tractor 2 FeederThe Tractor 2 Feeder has a tractor feeder for continuous forms and a manual feed tray for single sheets and single-part forms.

This section includes directions for loading both continuous forms in the Tractor 2 Feeder and single sheet or envelopes in the manual feed tray.

Loading Continuous Forms in the Tractor 2 Feeder

1 Turn the printer On.

2 Make sure the paper path is clear. If a single sheet or envelope is loaded in the printer, remove it.

3 Make sure AutoGap is set to On or Single AutoGap. For help, see “Setting AutoGap” on page 48.

4 Make sure the paper select lever is pushed down in the continuous forms position.

5 Notice how the manual feed tray fits onto the Tractor 2 Feeder. You will need to remember this when you replace the tray later.

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6 Lift up and pull out the manual feed tray to remove it from the Tractor 2 Feeder.

7 Pull up the left and right tractor locking levers to unlock the tractors.

8 Open the left and right tractor doors.

Locking Lever

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9 Place the paper holes over the second or third pins on the trac-tors. If necessary, move the left or right tractor to adjust the tractor to the paper width.

10 Close the left and right tractor doors.

Left Tractor Door

Right Tractor Door

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11 Set the left margin.

Move the tractors so the print start position you want aligns with the symbol [A printed on the margin guide. Moving the paper all the way to the left creates the widest left margin. Moving the paper all the way right creates the nar-rowest left margin.

Note: If you make a left margin setting in your application software, it is added to the left margin setting on the printer.

For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches from the left edge of the page.

12 Push down the left tractor locking lever to lock it in place. Remove slack from the paper and lock the right lever.

Left Tractor

Printing begins at the [A symbol on the margin guide.

The distance from the [A symbol to the left paper guide determines the left margin.

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13 Replace the manual feed tray.

14 Press Start/Stop. The paper loads to the print position or the tear-off position if Auto Tear-Off is On.

15 Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.

16 Read “Parking Continuous Forms and Changing Tractor Feed-ers” to learn how to switch from one tractor feeder to the other.

When printing the first page on continuous forms, line spacing within the first 1½ inches of the form may not be uniform.

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Loading Cut Sheets in the Tractor 2 Feeder

Use the manual feed tray on the Tractor 2 Feeder to load single sheets. Use only single sheets of paper or single-part forms.

1 Turn the printer On.

2 Make sure the paper path is clear. If continuous forms are loaded in the printer, park them:

a Tear off the leading edge of the continuous forms.

b Press Load/Unload to park the continuous forms.

3 Push the paper select lever up to the single sheet position.

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4 Pull the paper supports to the upright position.

Paper Supports

Paper Select Lever

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5 Set the left margin.

Move the paper guides so that the print start position you want aligns with the symbol [A printed on the margin guide.

Note: If you make a left margin setting in your application software, it is added to the left margin setting on the printer.

For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches from the left edge of the page.

Left Paper Guide

The distance between the [A symbol and the left paper guide determines the left margin.

Printing begins at the [A symbol.

Margin Guide

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6 Place a single sheet against the left paper guide. Move the right paper guide so that the guide aligns with the right edge of the paper.

The Paper Empty/Add Paper message disappears.

a If Auto Cut Sheet Load is On (factory default), the paper feeds automatically to the top of the form. For help, see “Setting Auto Cut Sheet Load” on page 64.

b If Auto Cut Sheet Load is Off, press FormFeed.

7 Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.

Right Paper Guide

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Parking Continuous Forms and Changing Tractor Feeders

The Tractor 2 light on the operator panel shows you which tractor feeder is selected. The Tractor 2 light is On when the Tractor 2 Feeder is selected.

To park continuous forms on the currently selected tractor feeder and switch to the other tractor feeder:

1 Tear off the leading edge of the continuous forms loaded on the tractor feeder.

2 You can either change tractors temporarily (switch for current print job only) or change the default tractor.

To change tractors temporarily, press:

a Menu.

b Item ↓ until Select Tractor appears.

c Next →.

d Item ↓ until Tractor 2 appears.

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e Store to save the setting.

f Quit to exit the functions menu.

To change the default tractor, press:

a Menu.

b Item ↓ until Paper Hand Opt. appears.

c Next →.

d Item ↓ until Tractor appears.

e Next →.

f Item ↓ until Tractor 2 appears.

g Store to save the setting.

h Quit to exit the functions menu.

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Removing the Tractor 2 FeederTo remove the Tractor 2 Feeder and load continuous forms on the normal tractor feeder:

1 Turn the printer Off.

2 If continuous forms are loaded on the Tractor 2 Feeder, remove the continuous forms.

3 Press down on the tabs on both sides of the Tractor 2 Feeder. While holding the tabs down, pull the Tractor 2 Feeder straight out of the printer.

4 Load continuous forms on the normal tractor feeder. For help, see “To load continuous forms:” on page 70.

5 Replace the Tractor 2 Feeder. For help, see “Installing the Trac-tor 2 Feeder” on page 97.

6 Reload forms on the Tractor 2 Feeder. For help, see “Loading Paper in the Tractor 2 Feeder” on page 102.

7 Turn the printer On.

8 Choose the tractor feeder you want to use as the paper source. For help, see “Parking Continuous Forms and Changing Trac-tor Feeders” on page 111.

Tab

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Chapter 6: Solving Printer Problems 115

This section helps you identify printer conditions and problems you can often correct yourself. When you first recognize a problem, determine whether it is located within the printer, the software program, or an option. After you’ve determined where the problem is located, then follow the steps in this chapter to solve the problem.

For additional assistance and answers to your questions, contact your point of purchase, or see the printer registration card for the number appropriate for your country.

Notes:

1 If you continuously use the printer for a long period of time, the printhead becomes hot and will automatically stop at a specified threshold temperature. When the temperature falls below a certain value, the printer will restart normal printing operations.

2 If the print pattern is dense, the printer slows down its print speed.

6

Solving Printer Problems

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Testing the PrinterEach time you turn the printer on, it performs an internal check, or Power-On Self Test, of its settings.

The printer can also perform a printer test. You can run this test even if your printer is not connected to your computer. If the printer is connected to your computer, make sure the computer is turned on.

Before you test the printer, make sure paper and ribbon are installed.

To run a printer test:

1 Turn the printer On.

2 Press Menu.

3 Press Item ↓ until Print Settings appears.

4 Press Start. The menu settings print.

If the menu settings do not print, contact your point of purchase or see the printer registration card for the number appropriate for your country.

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Clearing Paper JamsUse the following procedures to remove paper jams from your printer.

When jams occur, the Check light is on and the 002 Paper Jam message appears on the display. If this happens, follow these steps to clear the jam:

1 Open the top cover and tear off the forms at the tear bar and front bottom openings of the printer.

2 Open the front cover and open the left and right forms tractor doors and remove the forms from both tractors.

• If the jam occurred below the printhead, go to step 4.• If the jam occurred above the printhead, go to step 5.

3 Remove the remaining forms by pulling them slowly toward you. Go to step 6.

4 Remove the remaining forms by pulling them slowly toward the back of the printer. If the forms are blocked by the ribbon, remove the ribbon cartridge before attempting to remove the forms. For instructions on removing and loading the ribbon cartridge, see “Removing the Ribbon Cartridge” on page 131 or “Installing the Ribbon Cartridge” on page 4.

5 Make sure all paper is removed from inside the printer, then close the top cover.

6 Reload the forms (see “Loading Continuous Forms” on page 70).

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Problem ConditionsPerform the steps listed for each condition to correct the problem.

Problems Indicated by Error Codes or Messages

Symptom Probable Causes and Actions

001 Paper Out • End-of-form (EOF) condition.

Action: Load forms or paper in the printer and press Start/Stop.

• Forms are loaded incorrectly.

Action: Check that the forms are loaded correctly. For help, see “Loading Continuous Forms” on page 70.

002 Paper Jam • Paper jam condition.

Action: Turn off the printer and remove the jammed paper from the printer (see “Clearing Paper Jams” on page 117).

• Forms used do not meet specifications.

Action: Use forms that meet specifications. See “Paper Types and Sizes” beginning on page 55.

• Ribbon guide is broken.

Action: Change the ribbon cartridge. For help, see “Installing the Ribbon Cartridge” on page 4.

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005 Cover Open • Top cover is open or not properly closed.

Action: Close the top cover properly.Tip: Even if the top cover seems to be closed, there may be paper caught between the top cover and the printer unit.

007 Data Error • Data is not transmitted correctly and the printer prints ¿, ¿¿, or ¿¿¿.

Action: Turn off the printer. Check that the serial settings of the serial interface are correct. (see “Verifying Serial Interface Settings” on page 15).

• Printer cable is disconnected or is not connected correctly.

Action: Turn off the computer and printer. Check that the printer cable is connected correctly at both ends.

00D I/F Error • Interface mode switch on the back of the printer has been changed after the printer was turned on.

Action: Turn off the printer. Check that the interface mode switch of the printer matches the interface of the system unit (see “Connecting the Parallel Cable” on page 10 or “Connecting the Serial Cable” on page 12).

Symptom Probable Causes and Actions

Top cover

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6xx Machine Chk • Paper Jam Condition

Action: Turn off the printer. Remove the jammed paper from the printer.

• A Hardware error occurred.

Action: Turn off the printer. Wait 30 seconds, then turn the printer on. If the error still occurs, contact your point of purchase, or see the printer registration card for the number appropriate for your country.

Feed Lever Error • The paper select lever is not in the correct position.

Action: Move the paper select lever to the other position.

Paper Load Error • An error occurred while loading paper.

Action: Remove any paper in the feeder and reload it.

Symptom Probable Causes and Actions

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Paper Feed Problems

Symptom Probable Causes and Actions

Paper does not feed.Paper is jammed.Paper is torn.

• Obstruction in the printer.

Tip: Even if the printer does not detect a paper jam, a piece of paper may remain in the printer, or adhesive tape or glue stuck to the platen may prevent the paper from feeding properly.

• Pinfeed holes are not aligned.

Action: Align the pinfeed holes of the forms with the tractor pins.

• Forms tractor doors are not closed properly or the tractor locking levers are not locked properly.

Action: Check that the forms tractor doors are properly closed and that the tractor locking levers are properly locked.

• Ribbon cartridge is not set correctly.

Action: Reset the ribbon cartridge correctly. For help, see “Installing the Ribbon Cartridge” on page 4.

• AutoGap is set incorrectly.

Action: Adjust AutoGap (see page 42).

• Top of the form is curled up or folded.

Action: Straighten or use new forms.

• Forms have debris in the pinfeed holes.

Action: Use forms with no debris in the pinfeed holes.

• Pinfeed holes of multi-part forms do not align with each other.

Action: Avoid using such multi-part forms.

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Printing and Print Quality Problems

Symptom Probable Causes and Actions

Printer does not print.

• Printer is not in the ready state.

(Ready light is off.)

Action: Press Start/Stop. (Ready light comes on.)

• Printer cable is disconnected or not connected correctly.

Action: Turn off the computer and the printer. Check that the printer cable is connected correctly at both ends. Turn the computer and printer on.

• Interface mode setting is not correct.

Action: Reset the interface mode setting (see “Connecting the Parallel Cable” on page 10 or “Connecting the Serial Cable” on page 12).

Action 2: If you are using a parallel cable or RS-232, make sure the interface mode switch is Off (in the out position)

• Ribbon cartridge is not installed.

Action: Install the ribbon cartridge (see “Installing the Ribbon Cartridge” on page 4).

Wrong characters are printed.

• Function setting is not correct.

Action: Reset the function setting (see “Using the Function Menus” on page 35).

• Wrong printer driver selected.

Action: See “Installing Your Application Software” on page 23.

• Software is sending the wrong printer command.

Action: Check your software user documentation.

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Printing is too light or blurred.

• Ribbon is worn or dry.

Action: Replace the ribbon cartridge. For help, see “Installing the Ribbon Cartridge” on page 4.

• AutoGap is set incorrectly.

Action: Adjust AutoGap (see page 42).

Tip: Mark the date of ribbon cartridge replacement. This may help to remind you of the next replacement date.

Dots are missing. • Ribbon cartridge is not set correctly.

Action: Reset the ribbon cartridge correctly. For help, see “Installing the Ribbon Cartridge” on page 4.

• Ribbon is twisted or ribbon edge is folded.

Action: Replace the ribbon cartridge. For help, see “Installing the Ribbon Cartridge” on page 4.

• Printhead is not working.

Action: The printer needs repair.

Forms are smudged. • Ribbon cartridge is not set correctly.

Action: Reset the ribbon cartridge correctly. For help, see “Installing the Ribbon Cartridge” on page 4.

• AutoGap is set incorrectly.

Action: Adjust AutoGap (see page 42).

Nothing is printed on page.

• Auto Sheet Feeder is installed and AutoGap is set incorrectly.

Action: Adjust AutoGap (see page 42).

Symptom Probable Causes and Actions

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Alarm and Abnormal Noise

Bidirectional alignment is not properly aligned.

• AutoGap is set incorrectly.

Action: Adjust AutoGap (see page 42).

• Setting of the Print Adjust value is not correct.

Action: Adjust the value (see “Adjusting Bidirectional Alignment” on page 81).

Printer slows down or stops intermittently.

• Printer is used continuously for a long time.

Action: Normal operation.

• Dense pattern is printed.

Action: Normal operation.

Symptom Probable Causes and Actions

Alarm sounds. • The alarm sounds to indicate the following error conditions:

— EOF condition.

— Paper jam condition.

Action: See “Problems Indicated by Error Codes or Messages” on page 118.

Printer makes abnormal noise.

• Printer is not placed on a sturdy level surface.

Action: Place the printer on a desk or table. Check that no objects are touching the printer.

• Ribbon cartridge is not snapped in place correctly. For help, see “Installing the Ribbon Cartridge” on page 4.

Action: Reset the ribbon cartridge correctly.

Symptom Probable Causes and Actions

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Power Problems

Operator Panel Button Problem

Symptom Probable Causes and Actions

Printer is turned on, but the Power light is off.

• Power cord is unplugged or not plugged in correctly.

Action: Check that the power cord is correctly connected at both ends.

• No electricity at the power source.

Action: Check the power source by connecting another electrical appliance.

Symptom Probable Causes and Actions

All buttons except Start/Stop, Load/Unload, and FormFeed do not work.

• Operator panel is disabled.

Action: Normal operation.

Note: If you want to change the operator panel to the enable mode, see “Disabling/Enabling the Oper-ator Panel” on page 53.

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Display MessagesMessage Description

Ready (IBM) The printer is online and ready to accept data, and IBM PPDS mode is selected.

Ready (EPSON) The printer is online and ready to accept data, and Epson emulation mode is selected.

001 Paper Empty/Add Paper

The printer is out of paper or the paper is not loaded properly. Load paper in the printer. For help, see “Selecting and Loading Paper” on page 55.

002 Paper JamRemove Paper

Clear paper jam. Remove any debris from inside the printer.

005 Cover OpenClose Cover

Top Cover is open or not properly closed. Close the top cover.

007 Data Error Data transmission error in Serial Interface. Check the serial settings on the function menu to make sure they are correct. Check that the serial cable is properly connected at both ends.

00D I/F Error Interface mode switch was changed after the printer was turned on. Return the printer to the appropriate interface mode (RS-232 or RS-422).

6XX Machine Chk A Hardware error occurred. If this happens, turn off the printer, fix the paper jam or other problem, then turn the printer back on. If the error occurs again, contact your point of purchase, or see the printer registration card for the number appropriate for your country.

FastDraft FastDraft font is selected.

Draft Draft font is selected.

Gothic Gothic font is selected.

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Courier Courier font is selected.

Draft (Normal) Normal Draft font is selected in Epson Emulation mode.

Draft (Fast) FastDraft font is selected in Epson Emulation mode.

XXCPI XX pitch is selected.

PS Proportional Spacing is selected.

Return to TOF Press Start

The perforation is at the tear-off position. Tear off the paper, then press Start/Stop. The paper retracts to the TOF position.

Auto Tear Off The perforations automatically move to the tear off position.

Press Start The printer is waiting for you to press Start/Stop.

Printing... The printer is printing a demo or adjustment pattern.

Press Font/Pitch Press Font or Pitch.

Press Store Press Store to save your selection.

Press Tear Off The printer is waiting for you to press Tear Off.

Press Load Press Load/Unload to load or unload paper or to park continuous forms.

Invalid Pitch The pitch setting conflicts with the selected pitch.

Operator Panel Disable

The operator panel is disabled. To enable the operator panel, see “Disabling/Enabling the Operator Panel” on page 53.

Paper Load Error The printer paper is incorrectly loaded. Remove the paper and reload it. For help, see “Selecting and Loading Paper” on page 55.

Feed Lever Error The paper select lever is in the incorrect position.

Message Description

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7

Maintaining Your Printer

This section describes how to clean the printer and remove the ribbon cartridge.

Cleaning the PrinterBefore you clean the printer:

1 Turn the printer Off.

2 Unplug the power cord.

3 Wait until the printhead is cool.

Cleaning the inside of the Printer: Every few months, use a soft brush and a vacuum to remove dust, ribbon lint, and pieces of paper. Remove the ribbon cartridge to prevent the ribbon from going into the vacuum. Vacuum any dust from around the printhead and in the printer cavity.

Cleaning the Cover: Clean the outside of the printer with a damp cloth and mild soap. Do not use any spray-type or chemical cleaners anywhere on your printer. Do not put any liquids or spray near the air vents. For stubborn ink stains on the cover, use a commercial mechanic's hand cleaner.

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Cleaning the Auto Sheet Feeder Rollers

1 Remove all paper from the printer.

2 Turn the Auto Sheet Feeder upside down and place it on a flat surface.

3 Clean the two paper-guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth.

You can rotate one roller while applying the cleaning cloth to the other roller.

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Removing the Ribbon Cartridge1 Turn the printer Off.

2 Remove the top cover.

3 Carefully pull up on the ribbon guide while also pulling up on the ribbon cartridge. The cartridge unlatches from the printer.

For help installing a ribbon cartridge, see “Installing the Ribbon Cartridge” on page 4.

Ribbon Cartridge

Ribbon Guide

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Appendix

Appendix A: Notices 133

Notices

A

Electronic Emission Notices

Federal Communications Commission (FCC) Statement

The Lexmark 4227 Printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the place where you bought your printer or a service representative for additional suggestions.

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The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment.

Unauthorized changes or modifications could void the user’s authority to operate the equipment.

To assure compliance with FCC regulations for a Class B computing device, use a properly shielded and grounded parallel interface cable, such as Lexmark part number 1329605.

Use of a substitute cable not properly shielded and grounded may result in violation of FCC regulations.

European Community (EC) Electromagnetic Compatibility Directive

This product is in conformity with the protection requirements of EC Council directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility.

A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.

This product satisfies the Class B limits of EN 55022.

Industry Canada Compliance StatementThis Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Avis de conformité aux normes d’Industrie Canada

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

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The United Kingdom Telecommunications Act 1984This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

Japanese VCCI Notice

Energy Star

The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.

Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.

As an Energy Star Partner, Lexmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency.

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Safety Information• If your product is NOT marked with this symbol, , it

MUST be connected to an electrical outlet that is properly grounded.

• The power cord must be connected to an electrical outlet that is near the product and easily accessible.

• Refer service or repairs, other than those described in the operating instructions, to a professional service person.

Sicherheitshinweise • Falls der Drucker nicht mit diesem Symbol markiert ist,

muß er an eine ordnungsgemäß geerdete Steckdose ange-schlossen werden.

• Das Netzkabel muß an eine Steckdose angeschlossen wer-den, die sich in der Nähe des Geräts befindet und leicht zugänglich ist.

• Wartungsarbeiten und Reparaturen, mit Ausnahme der in der Betriebsanleitung näher beschriebenen, sollten Fachleuten überlassen werden.

Consignes de sécurité • Si le symbole n'apparaît PAS sur votre produit, ce dern-

ier DOIT être branché sur une prise de courant mise à la terre.

• Le câble d'alimentation doit être connecté à une prise de courant placée près du produit et facilement accessible.

• L'entretien et les réparations autres que ceux décrits dans les instructions d'emploi doivent être effectués par le per-sonnel de maintenance qualifié.

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Norme di sicurezza • Se il prodotto NON è contrassegnato con questo simbolo

DEVE essere collegato lo stesso ad una presa elettrica con messa a terra.

• Il cavo di alimentazione deve essere collegato ad una presa elettrica posta nelle vicinanze del prodotto e facilmente raggiungibile.

• Per la manutenzione o le riparazioni, escluse quelle descritte nelle istruzioni operative, consultare il personale di assistenza autorizzato.

Pautas de Seguridad • Si su producto NO tiene este símbolo, , es

IMPRESCINDIBLE conectarlo a una toma de corriente eléc-trica con toma de tierra correcta.

• El cable de alimentación deberá conectarse a una toma de corriente situada cerca del producto y de fácil acceso.

• Cualquier servicio o reparación deberá realizarse por parte del personal cualificado, a menos que se trate de las averías descritas en las instrucciones de utilización.

Informações de Segurança• Se o produto NÃO estiver marcado com este símbolo, , é

necessário ligá-lo a uma tomada com ligação à terra.

• O cabo deve ser ligado a uma tomada localizada perto do produto e facilmente acessível.

• Para todos os serviços ou reparações não referidos nas instruções de operação, deve contactar um técnico dos serviços de assistência.

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Veiligheidsvoorschriften • Zorg ervoor dat uw produkt is aangesloten op een geaard

stopcontact als het produkt NIET is gemarkeerd met det symbool .

• Het netsnoer moet worden aangesloten op een gemakkelijk bereikbaar stopcontact in de buurt van het produkt.

• Neem contact op met een professionele onderhoudstechni-cus voor onderhoud en reparaties die niet in de bij het produkt geleverde instructies beschreven worden.

Sikkerhedsoplysninger • Hvis dit produkt IKKE er markeret med dette symbol ,

SKAL det sluttes til en stikkontakt med jordforbindelse.

• Ledningen skal sluttes til en stikkontakt, der er tæt på produktet og som er let tilgængelig.

• Service og reparationer, som ikke er beskrevet i brugsanvis-ningen, skal udføres af en kvalificeret tekniker.

Turvaohjeet • Jos tuotteessa ei ole tätä tunnusta, , sen saa kytkeä vain

maadoitettuun pistorasiaan.

• Tuotteen verkkojohto on kytkettävä sitä lähellä olevaan pistorasiaan. Varmista, että kulku pistorasian luo on esteetön.

• Muut kuin käyttöohjeissa mainitut huolto- tai korjaus-toimet on jätettävä huoltoedustajalle.

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Säkerhetsanvisningar • Om produkten INTE är märkt med denna symbol

MÅSTE den anslutas till ett jordat vägguttag.

• Nätkabeln måste anslutas till ett lättåtkomligt vägguttag i närheten av maskinen.

• Låt endast utbildad servicepersonal utföra sådan service och sådana reparationer som inte beskrivs i handlednin-gen.

Sikkerhetsinformasjon• Hvis produktet ditt ikke er merket med dette symbolet, ,

må det bare kobles til en stikkontakt som er jordet.

• Ledningen må være koblet til en stikkontakt nær produk-tet. Stikkontakten må være lett tilgjengelig.

• La bare kvalifisert personale ta seg av service og reparasjon som ikke er direkte beskrevet i bruksanvisningen.

Informació de Seguretat • Si el vostre producte NO està marcat amb el símbol ,

S’HAURÀ de connectar a una presa elèctrica de terra.

• El cable de potència s’haurà de connectar a una presa de corrent propera al producte i fàcilment accessible.

• Si heu de fer una reparació que no figuri entre les descrites a les instruccions de funcionament, confieu-la a un profes-sional.

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Japanese Safety Information

Chinese Safety Information

Korean Safety Information

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Appendix B: Statement of Limited Warranty 141

Statement of Limited Warranty

B

Lexmark International, Inc., Lexington, KY

Lexmark 4227 Forms Printer

This Statement of Limited Warranty applies to this machine if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark authorized remarketer, referred to in this statement as “Remarketer.” This machine is subject to these terms only if located in the country of the seller from whom the machine was purchased.

Warranty

Lexmark warrants that this machine:

• Is manufactured from new parts, or new and serviceable used parts which perform like new parts,

• Is free from defects in material and workmanship,

• Conforms to Lexmark’s Official Published Specifications, and

• Is in good working order.

If this machine does not function as warranted during the warranty period, contact a Remarketer or Lexmark, who is responsible for its repair without charge.

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The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt.

If this machine is a feature or accessory, this statement applies only when that feature or accessory is used with the machine for which it was designed. To obtain warranty service, you may be required to present the feature or accessory with such machine.

If you transfer this machine to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.

Warranty Service

To obtain warranty service you may be required to present proof of original purchase. Warranty service will be provided at your location.

When warranty service involves the exchange of a machine or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original machine.

Replacement is not available to you if the machine you present for exchange is defaced, altered, in need of a repair not included in warranty service, or damaged beyond repair. Also, such machine must be free of any legal obligation or restrictions that prevent its exchange.

Before you present this machine for warranty service, remove all programs, data, and removable storage media.

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143 Appendix B: Statement of Limited Warranty

Statem

ent of Limited W

arranty

Extent of Warranty

We do not warrant uninterrupted or error-free operation of a machine.

Warranty service does not include repair of failures caused by misuse, accident, modification, unsuitable physical or operating environment, operation in other than the Specified Operating Environment, improper maintenance by you, failure caused by service of the machine by those other than a Remarketer or Lexmark, or failure caused by a product, including supplies, for which we are not responsible.

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.

Limitation of Liability

Your sole remedy under this Statement of Limited Warranty is set forth in this section. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this machine under this Statement of Limited Warranty, you may recover actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1) $5,000 or 2) the amount you paid for the machine which caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

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Appendix B: Statement of Limited Warranty144

Sta

tem

ent o

f Lim

ited

War

rant

y

This limitation of remedies also applies to any developer of materials supplied to Lexmark. Lexmark’s and the developer’s limitations of remedies are not cumulative. Such developer is an intended beneficiary of this limitation.

Additional Rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

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Glossary

Glossary 145

Glossary

AA4 paper. Paper size that is 210 x 297 mm (8.27 x 11.7 in.)

all-points-addressable (APA). The ability to address and print or not print each picture element on a display surface.

application software. Software products such as spreadsheets and word-processing programs designed for use on a personal computer.

audible alarm. An alarm that is activated when an event occurs that may require operator attention or intervention for printer operation. For example, an out-of-paper condition. Also called a beeper.

Bbidirectional. Printing in either direction, left-to-right or right-to-left.

bold. A heavy-faced type; also called boldface or emphasized.

bps. Bits per second.

buffer. Temporary storage area for holding input or output data.

Ccharacters-per-inch (cpi). The number of characters printed within an inch horizontally across a page. Used to measure the character spacing of a printer.

characters-per-second (cps). The number of characters that are printed in 1 second. Used to measure the printing speed of a printer.

code page. A set of 256 graphic designs (characters) associated with unique code values from 0 through 255. Code page 437 is U.S.A. font and code page 850 is multilingual font.

condensed print mode. A print mode in which character spacing is 17.1 characters per inch. Also called compressed print mode.

continuous forms. Connected paper forms that feed continuously through the printer, and are perforated to allow you to tear them apart.

control code. A control character used for print operations, such as line spacing or carriage return.

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Glossary146

Glo

ssar

y

Ddata. Information entered into or used by a computer.

data bits. The number of data bits sent in each transmission frame using the serial interface.

default. A value, parameter, or attribute that the printer uses when none is specified.

document-on-demand. Your printer’s capability to automatically move paper from the print line to the tear off bar upon completion of a print job.

dot-matrix printer. A printer that forms characters by a pattern of dots.

dots-per-inch (dpi) . The number of dots printed within an inch horizontally across the page.

double-high printing. Printing in which the characters are twice as high as the default characters.

double-strike. Characters are printed twice on the same page location.

double-wide printing. Printing in which the characters are twice as wide as the default characters. This results in half as many characters per inch.

draft-print (DP). A style of print used for draft material. Compare with letter quality.

DTR protocol. Hardware handshaking protocol for RS-232 serial interface.

Eemphasized print type. A print type in which characters are made bolder.

Ffont. A set of type of a given size and style.

forms length. Also known as page length, this is the length of a page. It can be set from one line to a maximum of 22 inches.

Gg/m2. Grams per square meter. Metric measurement for paper weight.

Iinterface. Defines the method of communication between the printer and the terminal or computer. The two common types of interface are parallel and serial.

italic. A type style with characters that slant to the right.

KKB/Kbyte. Kilobyte. The number of bytes of storage. Equal to 1024 bytes.

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147 Glossary

Glossary

Lletter quality. A denser print mode that enhances the quality of print characters. Compare with draft-print.

lines per inch (lpi). Number of lines of text printed in a vertical inch.

lines per page (LPP) . Unit of measure used with lines per inch to set form length.

load position. The line position of the paper where the first line prints. Also referred to as the Top-Of-Form (TOF).

Mmacro. Printer setting to store document formats.

mode. A style of printer output.

Ooffline. Mode in which the printer is not communicating with the computer.

online. Mode in which the printer is communicating with the computer.

overscore. A line printed over a character.

Pparallel interface. A type of connection that links a printer to a computer, by which all 8 bits of a character are sent at the same time.

park. A means to disable the continuous forms operation while single sheets or envelopes are printed.

pinfeed. A device that guides and feeds paper by means of pins that engage perforations in the paper.

pitch. A unit of type width based on the number of characters that can be placed in a linear inch. For example, 10 pitch type prints 10 characters-per-inch.

point size. A unit of size of characters equal to 1/72 inch vertically.

PPDS. Personal printer data stream.

printer driver. A file that allows an application program to communicate with a printer.

printer functions setting. The settings that determine how the printer operates.

proportional spacing. Spacing of characters according to their natural width.

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Glossary148

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y

RRAM. Random access memory.

resident font. A font stored in the printer.

Ssans serif. Letters printed without short lines stemming from the upper and lower ends.

serial interface. A type of connection that links a printer to a computer, by which the 8 bits of a character are sent one bit at a time.

serif. A short line stemming from, and at an angle to, the upper and lower ends of the strokes of a letter.

single sheets. A single form or sheet of paper that is not connected to other sheets. The sheet can have more than one part, such as an original and one or more copies.

standard-carriage printer. Printer that has the ability to print on forms up to 279.4 mm (11 in.) wide.

start. Mode in which the printer is communicating with the computer.

stop. Mode in which the printer is not communicating with the computer.

subscript. One or more characters printed in the bottom half of the normal printing line.

superscript. One or more characters printed in the top half of the normal printing line.

system board. The main circuit board that supports a variety of basic system devices.

TTop-Of-Form (TOF). The line position of the paper where the first line prints. Also referred to as the load position.

tractor feed. A device that automatically feeds continuous forms.

Uunderscore. A line printed under a character.

unidirectional printing. Printing from left to right.

Vvariable forms length. The variable forms length feature lets you set your form length from a range of one line to a maximum of 22 inches.

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Index

Index 149

Index

Aadjusting bidirectional alignment 81advancing paper 46aligning left margin 74application software, installing 23auto sheet feeder

described 85installing 87loading paper

automatic feed 90manual feed 94

rollers, cleaning 130setting left margin 95

Auto Tear-OffOne Second 80Set to Off 80Set to On 79

AutoGap 42, 48Off (manual) 49On 48Single 50

Bbidirectional alignment 81buttons, operator panel 32

Cchanging tractor feeders 111cleaning

auto sheet feeder rollers 130printer 129

clearing jams 117configuring the printer 23connecting

parallel cable 10power cord 9serial cable 12

continuous formsaligning the left margin 75Auto Tear-Off 79, 80loading 70setting Top-Of-Form 76

Control Options 43cut sheets. see single sheets

DData Options 43Default Macro 39demonstration page, printing 16disabling/enabling the operator

panel 53display messages 126

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Index150

Inde

x

Eelectronic emissions notices 133Emulation Options 44Energy Star 135envelopes, loading

manual feed 59with continuous forms 65

Ffeatures and functions 25Federal Communications Commission

(FCC) Statement 133font, selecting or locking 51function menus

overview 36–37table 38–45

Iinstalling

application software 23auto sheet feeder 87ribbon cartridge 4–7

Interface Options 44

Jjams, clearing 117

Llanguage, setting 21left margin, aligning

continuous forms 75envelopes 74single sheets 74

Load Macro 39loading

continuous formstractor 70tractor 2 feeder 102

envelopesmanual feed 59with continuous forms 65

single sheetsmanual feed 59tractor 2 feeder 107with continuous forms 65

lockingfont 51pitch 51

MMacro x Options 40macros, setting and using 52maintenance

cleaning printer 129ribbon cartridge 131

Manual AutoGap settings 50margins, aligning 74

Ooperator panel

advancing paper 46buttons 32disabling/enabling 53function menus

overview 36–37table 38–45

lights 34messages 126

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151 Index

Index

settinglanguage 21printer online or offline 46Top-Of-Form 76

stopping the printer 46using Tear-Off 47–48

optionsauto sheet feeder 83, 85extended paper guides 83parallel cable 83printer stand 83serial cable 83tractor 2 feeder 83, 96

Ppaper

advancing 46loading

auto sheet feeder 90tractor 2 feeder 102

sizes 56–58types

continuous forms 57envelopes 58labels 55single sheets 56

Paper Hand Options 41paper jams 117parallel cable, connecting 10pitch, selecting or locking 51power cord, connecting 9Print Adjust 45Print Demo 39Print Settings 39printer

driver 23features and functions 25

function menusoptions

AutoGap 42Control Opt. 43Data Opt. 43Default Macro 39Emulation Opt. 44Interface Opt. 44Load Macro 39Macro x Opt. 40Paper Hand Opt. 41Print Adjust 45Print Demo 39Print Settings 39Select Tractor 39Set Top of Form 39Trace Mode 45

overview 36setting 35

options 83parts 27, 29problems. see solving problems

Rremoving

ribbon cartridge 131top cover 2tractor 2 feeder 113

ribbon cartridge, installing 4

Ssafety information 136Select Tractor 39selecting

font 51

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Index152

Inde

x

paper 55pitch 51

serial cable, connecting 12Set Top of Form 39setting

AutoGap 48operator panel language 21printer online or offline 46Top-Of-Form in a Macro 78

setting macros 52single sheets, loading 59software, installing 23solving problems

alarm and abnormal noise 124clearing paper jams 117display message list 126error codes or messages 118operator panel buttons 125paper feed 121power 125printer test 116printing and print quality 122

stopping the printer 46supplies 30

TTear-Off. see Auto Tear-Offtest page. see demonstration pageTop-Of-Form (TOF)

settingcontinuous form 76in a macro 78single sheets and envelopes 78

Trace Mode 45tractor 2 feeder

changing tractor feeds 111installing 97

loading papercontinuous forms 102cut sheets 107

manual feed 107parking continuous forms 111removing 113setting left margin 105

troubleshooting 129

Uunpacking 1using macros 52

Page 159: 4227 User's Guide

4227 Forms PrinterUser ’s GuidePart Number 11A6030June 1996

You may use this form to communicate your comments about this publi-cation, with the understanding that Lexmark may use or distribute what-ever information you supply in any way it believes appropriate without incurring any obligation to you.

1. Did you find the book well organized?Yes ❒ No ❒

2. Was the content of the book accurate and complete?Yes ❒ No ❒

3. Was the book easy to use?Yes ❒ No ❒

4. What can we do to improve the book?

5. What is your job title?

Questions or comments about supplies, service, applications, and so on will slow response time considerably. Please refer those questions or comments to your authorized dealer or point of purchase.

Note: Please direct all requests for copies of publications to your point of purchase. Publications are not stocked at the location to which this form is addressed.

Page 160: 4227 User's Guide

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Cut A

long

Lin

e

NO POSTAGE NECESSARY IF MAILED IN THEUNITED STATES

Fold and Tape Please Do Not Staple Fold and Tape

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