400+ utilities

smart meteringict & data management

smart homesend-user engagement

smart t&dinfrastructures

renewableintegration & storage

Diamond Sponsor

Event Highlights

15 -17 October 2013, Amsterdam

Diamond Sponsor Platinum Sponsors

Knowledge. Network. Insight.

I want to say a big thank you to everyone who was on the conference - my own knowledge and understanding has grown thanks to all fruitful meetings …. with the other speakers, visitors and exhibitors. … I also bring home some new opportunities for cooperation that will bring value to our business.Catarina Nauclér, Nordic Smart Grid Development Lead, Fortum Distribution

European Utility Week was a fantastic opportunity to catch up on cutting edge utility issues, particularly smart grid implementation and customer engagement. I highly recommend it to other NGOs, energy companies and utilities who are interested in networking and engaging with leaders in Europe’s energy space.Raya Salter, Regulatory Attorney, Energy Program, Environmental Defense Fund

It was a great event, again, and remains the most important event in the utility calendar. Ian Rose, Consultant, PassivSystems

European Utility Week is a great place to come to regardless of what you are specialized in, because you find a wide range of product portfolio. It’s really looking at the whole variety of elements and solutions for smart grid. Eckardt Günther, Head of Strategic Sales, Smart Grid Division, Siemens

At European Utility Week we are able to see what our customers are asking for and what our partners as well as our competitors are investing in.Mozhi Habibi, EAM, WFM & Mobility Leader, Energy & Utilities Industry, Smarter Planet Solutions, IBM

European Utility Week is the place where you can meet all the stakeholders of this industry...and get the answers to the challenges we have.Miguel Gaspar Silva, Industry Director Utilities, EMEA Industries, SAP


Europe’s biggest and best smart energy event

Within Europe, attendees come from

Benelux 32%

Germany, Austria, Switzerland 20%

UK, Ireland 11%

CEE, Russia, Ukraine 9%

France 8%

Scandinavia 8%

Spain, Portugal, Italy 8%

Turkey, Greece, Cyprus 3%

Launched in 1999 with 200 attendees, the event has grown 35 times it’s own size in little more than a decade.attendees7253

North America

6% South America

2%Europe

81% Africa

2.5% Middle East

2.5% Asia Pacific

6%

Getting so many European customers in one place is really good for us.Julien Groues, President of EMEA, Ventyx / ABB

Everybody is here. This is the one event that attracts everybody. This is the place to be and that is why Capgemini is here every year.Perry Stoneman, Corporate Vice President, Utilities Global Sector Leader, Capgemini


Who attends European Utility Week?European Utility Week attendees work in the field ofSmart Grids Smart MeteringSmart HomesNetwork Innovation T&D Operations Future Networks

Utility representatives made up

of all delegates. 42%

End-to-end scope Top-level attendees

Incorporation of the fields of Renewable Integration, Storage, Grid Security and Smart Cities broadened the attendee profile. 1850 C-Level, Board Members,

VPs & Directors

300 Utilities represented, including Geographical split utilities

Please check www.european-utility-week.com/audience for the full list.

ADWEAAgder Energi Nett ASAKSA DOGALGAZAlliander AGAnglian Water ServicesAS “Latvijas elektriskie tikli”BKW Energie AGBord Gais NetworksBritish GasCEZ a.s.DONG EnergyE.ON EDF EnergyEDP Eesti EnergiaEirGridELEKTROVOJVODINA Ltd Novi SadElektro LjubljanaELEKTROSRBIJAEneco

Enel Distribuzione Spa Enemalta CorporationEnerga - Operator SAEnexisEni Gas & PowerERDF EVN AGFortum DistributionGas Natural FenosaGazprom EnergyGDF SUEZ Energy Netherlands NVGoteborg EnergiGRTgazHEDNO (Helenic Electricity Distribution Network Operator of Greece)Helsingin EnergiaIberdrolaLatvenergo ASManila Electric CompanyMARAFIQ Power & Water

MAVIR Hungarian Moscow United Electric GridMVM Hungarian Electricity MVV Energie AGNational GridnpowerOSAKA GAS CO.,LTDPGE Dystrybucja S.A. Lodz cityPPI Pazifik Power, Inc.PREdistribuce, a.s.Reykjavik EnergyRWESadales Tikls ASSalzburg AGSEAS-NVE Holding A/SSibelgaSwissgridVattenfall / NuonVEOLIAWien Energie

Scandinavia 8%

Spain, Portugal, Italy, Turkey, Greece 6%

France 6%

CEE, Russia, Ukraine 12%

UK, Ireland 6%

Germany, Austria, Switserland 6%

Non-European 10%

Benelux 46%

SCADA & Network ManagementMonitoring, Control & ProtectionGrid & Cyber SecuritySystem Development & PlanningQuality Assurance & Technical Management Asset Management, GIS & Mapping

Customer Service & EngagementBillingDemand ResponseData Analytics & ManagementBusiness Development & MarketingProject Management

Energy StorageRenewable Energy IntegrationElectric Vehicle IntegrationCommunication Infrastructure & M2MSmart Cities R&D


Who exhibits at European Utility Week?

Exhibitor in the spotlight312 Exhibitors coming from

What was your main goal at European Utility Week?With UMAX™ we want to become the first name and leading CIS/ERP provider on Microsoft technology for the utility industry. European Utility Week is one of the key platforms to achieve this mission; through the event we can work on the UMAX™ brand awareness, meet up with our target group: utilities & discuss many opportunities in the domain of ERP/CIS.

Did EUW meet your expectations?For UMAX™, European Utility Week 2013 was a huge success and during the three days we had a ‘full house’ at our booth and interestingconversations with more than 300 visitors.

UMAX / Itineris - Thomas de Ganck, Marketing Manager

18% 22% 31% 25% 4%Smart Metering Solutions

AMI / AMR I BillingCRM / CIS I Gas MeteringMeter Data ManagementMeter Manufacturers / Components Water Metering

IT/ICT Utility Services

Cloud Technologies I Cyber Security I Communication Infrastructure I Data Analytics I Data Management I M2M I Mobile Workforce Management I SCADA / RTU systems I System Integrators

Smart Home / End User Engagement

Application Providers I Chips / SemiconductorsData Aggregators I Demand ResponseDevice Developers I E-HealthcareHome Area Network I Home AutomationHome Control / Energy ManagementMedia / Entertainment integrated systemsSecurity Systems I Smart AppliancesSmart Plugs I Thermostat / HVAC control

OtherConsultants Standards Utilities

T&D Operations Infrastructure

Asset Management, GIS & MappingBatteries I Distribution AutomationEnergy Storage Solutions & UPSEV Solutions (Charging stations / Infrastructure)Infrastructure Security I Load ManagementMicro-generation / Distributed EnergyMonitoring & Control Systems Outage ManagementRenewable Integration I Smart Cities SolutionsSmart Grid Solutions I Substation AutomationT&D Hardware / Equipment / CablesTransmission Automation

European Utility Week is an ideal platform to meet up with our target group and one of our yearly marketing highlights. North America

11% Europe

58% Africa

5% Middle East

9% Asia Pacific

17%

We had a tremendous show, with a high number of leads and great meetings with analysts, partners and customers.Joanna Hamblin, Marketing Communications Manager, Ambient Corporation

maximum performance for ut i l i t ies


Network. Knowledge. Insight.

60+ hours of Innovation & Technology Programme, offering applied technical knowledge and insight into commercial opportunities

24 hours of Panel discussions, Inter-active sessions and Round table discussions

5000 people downloaded the Event App and over 3000 business meeting requests were sent

7Smart City site visits, showcasing smart energy technology in theory and in practice

270industry experts speaking at the 3-day conference, consisting of 120 sessions divided over 8 different tracks

78% stays connected after the event using the online Smart Energy Network Engerati

3000 people attended the hosted networking drinks and benefited from the informal business vibe

43Engerati Industry Experts Interviews were broadcasted live from the exhibition floor

European Utility Week is not so much a conference where you sit down and go through death by power point, it’s much more a working exhibition…where the ability to meet customers and partners, establish new working contacts and develop business opportunities has been exceptional. Kevin O’Donovan, Director Energy Sector Sales & Enterprise Solutions Sales, Intel Corporation SAS

This is the one time in a year when everybody gets together, where we can meet very efficiently, decisions can be made, contracts can be signed, needs can be understood and leads can be qualifiedJohn Stretch, Executive Vice President EMEA, Landis+Gyr AG

Sponsors Keynote session

Kicking off with a bang! European Utility Week 2013 kicked off with a thought provoking keynote session encouraging delegates to collaborate in order to create synergies within the industry and secure energy supplies for future generations.

As the industry is entering one of the most interesting periods in it’s history, the evolution of the smart energy ecosystem requiring a profound mind shift, a growing emphasis is now being placed on collaboration, interoperability, shared targets and joint ambitions. These buzzwords formed the overall theme for this year’s conference and key-note session. The essence of the theme was consolidated into the line: ‘’pulling in one direction”.

Amongst the speaking highlights was a presentation from Peter Economides, marketing guru who has been involved in many successful brand developments including Apple. Peter’s main message was based upon the importance of giving the customer value in a way that connects with them.

The big energy companies should realize that their customers have a different mind set. “People don’t think of energy until they don’t have it”, Economides stated. The compelling presentation found strong appeal and prompted many questions from audience members.

View all presentations online via Engerati.com, the Smart Energy Network.

Diamond Sponsor

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Host Utility Endorsed by

Pantone 3005

Pantone black

C 100%M 32%Y 0%K 0%

Nero 100%

COLORI PANTONECOLORI QUADRICROMIA

Strategic Sponsors

“Energy needs branding, it needs it desperately. It needs to connect with its consumers.”

“Pulling in one direction”.

Diamond Sponsor

Track Sponsor

Platinum Sponsors

Focus on Smart T&D Infrastructures

Smart Transmission and Distribution Infrastructures, so long a staple of our show, continues to boast a top quality speaker line up presenting best practice from acrossEurope’s T&D sector.

Formatted by the European Utility Week steering committee, the programme this year covereda multitude of themes ranging from balancing markets, microgrids, commercial and industrial demand response and future-proof grid design to name but a few.

Also covered within this stream was the extremely well attended smart grid security programme,a theme which has been assuming increasing importance since the early evolution of smart grid technologies. Here key utilities from across Europe showcased their experiences in combating this looming threat. Together the two programmes attracted high praise from delegates.


With contributions from

Shinsuke Ito, Former Deputy Director, Ministry of Economy, Trade and Industry, Japan -

Valérie Lorge, Programme Manager, European Commission, Belgium - Henning Parbo, Chief

Economist, Energinet, Denmark - Jeanne Fox, Board of Directors, NARUC, Co-Vice Chair of

NARUC’s Committee on Critical infrastructure, US - Nuno Medeiros, ICS and Cyber Security

Officer, EDP Distribuição, Portugal.

Although there are increasingly more and more events, congresses and exhibitions devoted to the Smart Grids issue, European Utility Week is becoming the first meeting point for the Smart Grids business and related technologies in Europe.Guillermo Amann, Chairman WG Marketing & Communication, T&D Europe Association

In the context of utilities transitioning to a fully interconnected, smart energy system, Accenture was pleased to have such positive exchange with executives from across the industry ecosystem through our sponsorship of the T&D track.Stephanie Jamison, Accenture Smart Grid Services, Europe, Africa and Latin America


Focus on Renewable Integration & Storage

Renewable Energy Integration and Storage event gets thumbs up!

The Renewable Energy Integration and Storage track of European Utility Week 2013 surpassed even the highest expectations! The overall consensus among the participants was that the three day conference and exhibition had provided them with a vital insight into the latest renewable integration policies and activities, innovative project case studies and breakthroughenergy storage technologies and applications.

The two track conference programme provided valuable resources and networking opportunities to identify challenges, share experiences and evaluate possible solutions. The immediate feedback is that it had been a valuable eye-opener in gaining knowledge about new projects and international developments.


Interactive discussion sessions on industry challenges and business models during the World Café Session attracted a highly motivated and participative audience.

On the exhibition floor

Apart from 6 Renewable Integration and Storage sessions in the Innovation & Technology Programme on the exhibition floor, European Utility Week drilled down on the innovations currently taking place in the E-mobility space showcased at E-mobility Park. Host Utility Alliander and partners gave an insight in the status of EV landscape in Holland and the possibilities for the future.

Congratulations on setting up last week’s conferences. I am impressed at how Synergy has “put itself on the map” in just one shot in the -small- RES integration and storage communities after last week’s conference.Michael Salomon, CEO and Founder, Clean Horizon Consulting, France

Big and bold - a truly comprehensive industry event; A relevant, well researched and well organised stream on renewable electricity; Excellent choice of well-informed, involved speakers and panelistsPeter R. Styles, Chairman of the EFET Electricity Committee, Member of the EFET Board

Track Sponsors

6


Focus on Smart Metering ICT & Data Management

The ICT and Data Management and Smart Metering tracks this year attracted recordinterest from attendees and sponsors - reflecting the sustained importance of thesesectors in cementing the transformation to a smart grid.

With effective management of ‘Big Data’ still proving elusive to many, much of the debate naturally focused on this theme. Meanwhile, Smart Metering continued to demonstrate its coreappeal with barely a vacant seat throughout the two day conference.

Hosted in part by ESMIG, we were able to draw on top level speakers from across the EuropeanCommission, leading utilities currently undertaking roll-outs and representation from the top meter providers. We heard feedback from a number of key countries - Germany included - on their future plans for smart meter roll outs and how Japan is adapting to new modes and constraints within generation and distribution post Fukushima.

Speaker representation across the two tracks as always was high, with participation from company CEOs, European Commission representatives, not to mention some of the leading intellectual minds pioneering developments in this space.



Parallel to the conference programme offering knowledge on a more strategic level, the 3-day Innovation & Technology Programme on the exhibition floor was set-up to further stimulate the exchange of knowledge at a more technical level and give insight into new commercial opportunities.

Nearly 2000 people participated in one of 60 free-to-attend technical sessions and round table discussions. Divided over 3 Innovation and Technology platforms, these were the central meeting, learning and networking points on the exhibition floor.

I enjoyed very much the discussions and praise the success of the eventManuel Sánchez Jiménez, Team Leader Smart Grids, European Commission


Stuart Rolland, Managing Director, Smart Metering, British Gas, UK - Erik Nordgren, Head of

AMR, Vattenfall, Sweden - Masaki Umejima, Deputy Chairman of Smart House Committee,

Japan Smart Community Alliance, Japan - Mercè Grier i Fisa, Directorate-General

Communications Networks, Content and Technology, Belgium - Gilles Robichon, Product

Manager Telecom, Alliander, The Netherlands

Track Sponsors

2000 60


Focus on Smart Homes & End-User Engagement

A significant development reflecting progress in the market, was the interest levels in the smart homes and end user engagement tracks were higher this year than ever before.

Although engagement of the end-user by utilities has been much derided over the years, there is clearly strong interest in making improvements here.

On both Smart Home and End-User Engagement tracks utility speaker representation was very strong, with some exciting new developments being announced regarding new pricing features on both tracks. Elsewhere we heard some very interesting presentations from telcos as these companies become integrated into, and drivers of, bundled consumer packages featuring home energy management. At the conclusion of these two sessions, there seemed a tangible sense that the customer – and their attendant interests and desires – now features much more highly into the product development phase, certainly of the utilities.


The technical programme on the show floor offered 10 free-to-attend sessions on Smart Homes & End-User Engagement.

One of the high-lights of the programme was the well-attended Round Table discussion led by Opower. The inter-active session on how to build the next generation customer experience touched upon hot to increase business value through stronger customer relations.

Other topics in the onsite Technical Programme:• Understanding and entering the Smart Home market• Integrating Smart Home into existing services• Practical insights into opportunities for new and improved customer loyalty

It was a great event, again, and remains the most important event in the utility calendarIan Rose, Consultant, PassivSystems


Karin Widegren, Director, The Swedish Coordination Council for Smart Grid, Sweden -

Andrew Blaver, Program Implementation Manager, Perth Solar City, Australia - Peter

Honebein, Adjunct Professor, Indiana University and the University of Nevada, US -

David Purdy, Director, Energy Efficiency Deployment Office, Department of Energy and

Climate Change, UK - Nina Bhatia, Managing Director, BG Connected Homes, British Gas, UK

My personal high light was with the tracks on smart metering and consumer engagement. Terrific to see so many valuable ideas and insights from the behavioral sciences and regulatory angles shared side by side with the developments from the industry and the utilities.Gerrit Rentier, Senior Business Process Analyst, Delta NV

10

Round table discussionTrack Sponsors


European Utility Week doesn’t stop after 3 days...

Stay connected

Event appThe event app has been downloaded by over 5000 attendees, and over 3000 business meeting requests were sent.

The networking app was available prior to the event, and is still available for event attendees to use.

Download the Event App via this link.

Linkedin CommunityConnect with over 8000 thought leaders in the largest online smart energy community on Linkedin!

Join the discussion in our networking groups:

The Metering Club | Transmission&Distribution Network | Smart Grids | Smart Homes

Engerati - our smart energy network – has been designed with you in mind. Continue the conversation and network with other event attendees. Browse and engage with key industry suppliers and most importantly help us define shape and evolve European Utility Week.

Share your ideasThe Engerati community helps you share ideas. Many guest bloggers already contribute their thoughts and share these with over 18,000 members. Once you have registered you can blog and share your thoughts as often as you like.

The journey to 2014Believe it or not the planning for next year’s event is already underway and we look forward to welcoming many of you back. We also hope you will stay connected with us on Engerati and engage with our feedback initiatives to continue delivering great events.

Twitter + TweetsFollow us @engerati and share the latest and most exciting news from the European energy scene.

Continue the conversation

Our global footprint of world leading events

25-27 November 2013, Melbourne

UTILITIESAUSTRALIA & NEW ZEAL AND 2013

13-14 May 2014, Cape Town

10-11 June 2014, Bangkok

4-6 November 2014, Amsterdam

12-14 August 2014, Sao Paulo

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European Utility Week is organized by Synergy, a Clarion Events company.

For more information, please contact:

Project ManagementPaddy YoungProject DirectorPhone: +31 346 290 775Email: [email protected]

Sponsorship and ExhibitionFarid SoebratiHead of Smart Energy Sales – EuropePhone: +31 346 290 789Email: [email protected]

Speaking OpportunitiesEd ButlerContent DirectorPhone: +31 346 290 780Email: [email protected]

Marketing & PartnershipsCarolien OeyMarketing DirectorPhone: +31 346 290 774Email: [email protected]

November 2014, Sydney








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400+ utilities