4. danone milky_start_bop_in_poland_helsinki

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  • 1. Inclusive Social Innovation in ActionFighting Child Malnutrition in PolandPrzemek PohrybieniukDanone Poland & Partnership for HealthFinpro & Aalto University, Helsinki, 20 April 2012

2. Per cent of children living below national poverty linesOECD Child PovertyLeague, 2011 3. EUs POOREST REGIONS + Poland heading 4. Polish childrenare the poorest in The poorestEUregion of Poland -Newsweek, 07.02.2010 dzkie Gazeta Wyborcza,24.02.2010For many Poles meat is luxuryNowa Trybuna Opolska, 20.01.2010 80 mln EU citizens livein poverty, every 5th Pole cannot afford An increasing daily spend number of childrenNowa Trybuna Opolska, live in poverty, Gos Nauczycielski, 06.01.201020.01.2010 5. BOP consumers in Poland 6. Not every Child in Poland starts a day with breakfast children aged 6 11 do not eat breakfast24% every day during the week 1 primary school children suffer from134kundernutrition school classes consist of children not Almost 40% consuming the second breakfast 2 primary school children are not eating220kproperly enough for their development 27% mothers claim breakfast to be a snack only 31. IQS "Share of Stomach" research, Dec 2009 for Danone.2. rdo: Aprli 2011, Millward Brown 2009. Research in 300 primary schools in Poland, conducted by Danone and Federation od Polish Food Banks3. TNS OBOP Research. 7-8.2011 for Danone6 7. Almost 8 mio Poles (21%) still are from BOP Income Per EQU/ per EQU DAILY% HHs % Population monthly in PLN 2400 PLN + 2314%10% 1600-2399 PLN1528%25%The lowest 800-1599 PLN 1043%44% income groupamonghouseholds isthe so-called D 0-799 PLN5 15%21% group whichamounts to 21%of allhouseholds in EQU Pyramid Income Poland.Source: GfK HH Panel, Income Pyramid analysis, 2011 data (full year) 8. What is our dream? Vision:Poland without child malnutrition & resulting exclusionproblems Mission:To ensure that low income families and children fromunderprivileged social backgrounds have access toaffordable, high quality, enjoyable nutritional dairyproducts.AmbitionReduce number of children sufferingfrom malnutrition by half (from 2009) in 2015Sales & Servings per daydistributedto D income group 9. Social Business projectto tackle malnutritionVision & missionbased onvalues PROVIDING. CHEAPLY. PROFITABLY. 10. We got inspired 11. Shifting private sector thinking about the poor: the Danone Poland approach ... Traditionally multinationals have focused their attention on the needsof the affluent consumers of the developed world or at most theaspiring middle classes in the developing world. But many examplesand other evidence points to an increasing opportunity for forward thinkingorganizations to build interesting new businesses by focusing on the needsof people with the lowest incomes. /.../The Bottom of the Pyramid thinking redefines the traditionalconcept of who is a customer & who is not. To be able to capitalize onthe opportunities at the bottom of the pyramid we need to develop a widersocially inclusive view of who our customers are in line with our concept ofDanone as creating both social and economic value. /.../Bottom of the pyramid social innovation challenges many of theorthodoxies and conventions of our current way of thinking. The very factthat we consider poor people as consumers challenges a convention thatlow income people are not interesting. /.../Rather than just leaving the poor to the interests of governmentand NGO social nets the evidence is that partnerships with socialsector organizations can create social and economic value. /.../Much of the success of projects in this area is about real insightinto the societies, cultures and lifestyles of different communities...Ramin Khabirpour, GM Danone Poland September 2002, Evian 11 12. Mleczny Start on the road to reduce child malnutritionPoland without child malnutrition& resulting exclusion problems 1. Make the public aware of thesignificance of the problem andits social consequences 2. Educate the society about therules of healthy nutrition 3. Provide specific solutions basedon the Partners expertise &experience to facilitateelimination of the most importantbariers to healthy nutritionReduce no of children sufferingfrom malnutrion by two in 2015Mleczny Start provide low incomefamilies and children fromunderprivileged socialbackgrounds, an access toaffordable, high quality, enjoyablenutritional dairy products, for theirchildren A. Mleczny Start tons sold B. Servings per day distributedto D income group 13. Mleczny Start on the road to reduce child malnutritionPoland without child malnutrition& resulting exclusion problems 1. Make the public aware of thesignificance of the problem andits social consequences 2. Educate the society about therules of healthy nutrition 3. Provide specific solutions basedon the Partners expertise &experience to facilitateelimination of the most importantbariers to healthy nutritionReduce no of children sufferingfrom malnutrion by two in 2015Mleczny Start provide low incomefamilies and children fromunderprivileged socialbackgrounds, an access toaffordable, high quality, enjoyablenutritional dairy products, for theirchildren A. Mleczny Start tons sold B. Servings per day distributedto D income group 14. Mleczny Start is a result of works of an unusual Partnershipacting as a unique social innovation frameworkThe Partnership for Health is a joint initiative of three companies: Danone,Biedronka, Lubella and a research/medical institution(Institute of Mother and Child) who cooperateto effectively counteract the problem of malnutrition among children in Poland& its dramatic health and social consequences. 14 15. The project is developed in a Partnership, where all partnersagree to follow social business principles Based on unique business principles business as unusual: o Lowest possible price with the highest nutritional quality o Minimum margins & open P&L statement o Outside annual nego or of any "usual" parameters o Exclusivity within Biedronka with full distribution in all outlets o Joint community & educational activities o Shared "PR" activities for the whole time 16. All Partners contributing their competencies & resources Owner of the concept Nutritional profile /product formulas Fuels cooperation Expert opinion & advice on Business / marketing/ nourishment standardscomms Distribution & sales Production know-how In-store execution Production 17. Launch 200617 18. Mleczny Start on the road to reduce child malnutritionPoland without child malnutrition& resulting exclusion problems 1. Make the public aware of thesignificance of the problem andits social consequences 2. Educate the society about therules of healthy nutrition 3. Provide specific solutions basedon the Partners expertise &experience to facilitateelimination of the most importantbariers to healthy nutritionReduce number of childrensuffering from malnutriton by halfin 2015Mleczny Start provide low incomefamilies and children fromunderprivileged socialbackgrounds, an access toaffordable, high quality, enjoyablenutritional dairy products, for theirchildren A. Mleczny Start tons sold B. Servings per day distributedto D income group 19. Mleczny Start on the road to reduce child malnutritionPoland without child malnutrition& resulting exclusion problems 1. Make the public aware of thesignificance of the problem andits social consequences 2. Educate the society about therules of healthy nutrition 3. Provide specific solutions basedon the Partners expertise &experience to facilitateelimination of the most importantbariers to healthy nutritionReduce number of childrensuffering from malnutriton by halfin 2015Mleczny Start provides low incomefamilies and children fromunderprivileged socialbackgrounds, an access toaffordable, high quality, enjoyablenutritional dairy products, for theirchildren A. Mleczny Start tons sold B. Servings per day distributedto D income group 20. Affordable, high quality, enjoyable nutritional dairy product 21. Solid & nutritious breakfast for kids,fortified with vitamins & mineralscrucial to child development Nutrition: Covers 25% dailyrecommendedintake for vitamins & minerals Consumption target: kids 6-11 yo. from lowincome families Effort level: 11% at the launching phase4.6% currently Price: 0,18 22. Mainline 24 23. Mleczny Start on the road to reduce child malnutritionPoland without child malnutrition& resulting exclusion problems 1. Make the public aware of thesignificance of the problem andits social consequences 2. Educate the society about therules of healthy nutrition 3. Provide specific solutions basedon the Partners expertise &experience to facilitateelimination of the most importantbariers to healthy nutritionReduce number of childrensuffering from malnutrtion by halfin 2015Mleczny Start provides low incomefamilies and children fromunderprivileged socialbackgrounds, an access toaffordable, high quality, enjoyablenutritional dairy products, for theirchildren A. Mleczny Start tons sold B. Servings per day distributedto D income group 24. Mleczny Start on the road to reduce child malnutrition A. SALES 25. Sales results (in T) in 2011: +42 vs. 2010 1 6211 135 389+42% 368 +177% +11%200820092010 2011 26. 2nd breakfast on the go Milky Start cereal breakfast Very positive nutritious opinion due to highcontent of cereals and fiber Co-creation of product concept with IMID Kids Sandwich shape & name to minimizerelation with cereal bars or sweets Same pricing as semolina; 0.69 PLN (40g) 27. MONTHLY SALES BY FORMATS (TONS)Jan & Feb-MarJan Mar Apr MayAug-Nov 1st wkAug-Sep Mar250 2010 20112012 TONS200150 4+1GRATIS4+1 4+14+1100GRATISGRATIS GRATIS50060g monthly (t) 4+1 Stand 2010 3+1 (240G) MIX60g strawberry test caramel (60G) 300g monthly (t) 201160g green apple 60g chocl&nuts Sandwich2012SOURCE: INTERNAL DATA JMD MAR 2012 28. 65 000 000breakfast portionsin 5 years 29. 80 000portions sold a day! 30. Mleczny Start on the road to reduce child malnutritionB. SERVINGS 31. 27 % = 22 000 portionsto D households daily! 32. 27% of volumegoes to D Households45%56%66% 20% 27%7%200820092010 33. SEMOLINA & CEREAL SANDWICH SERVINGS SOLD PER DAY(MONTHLY AVERAGE)Servings150,000% of MS VOL.PLN/CAPITADISTR. TO D MONTH INCOME GROUP125,0002008:16% 0 - 599 2009:20% 0 - 799100,0002010:27% 0 - 799 75,000 50,00027% 25,000 20%=14 675 =3 734 noservings to D income groupdata yet ,0 MarOctOct Oct OctOctOctFeb Feb FebFeb JuneJunAug Jun Aug Feb Jun Aug Jun AugAug FebApr Apr Avr AprApr DecDec DecDecDec Dec20062007 2008200920102011 2012SOURCE: INTERNAL DATA JMD MAR 2012GFK income pyramids new coverage 34. Mleczny Start on the road to reduce child malnutrition REALISATION 35. Ambition: Contribute to reduce child malnutrition by half (till 2015) via providing Milky Start to children from low income HH80 000180,000 170 000 70 264 170,00070 000160,00060 000150,00050 000140,00040 000130,000120,00030 000 99 736110,00020 000100,00010 00090,000 9810 80,000 2006 2007 2008 20092010 F 2011 2012 2013 20142015 # servings per day sold to low-income HH Children suffering from malnutrition 36. Breakfast givespower 37. BREAKFAST GIVES POWER & BREAKFAST CLUBS SCHOOLS ACTIVATIONHealthy Breakfast Day Class breakfasts as a habit Nov 8th12 edu-breakfastsTHE BREAKFAST CLUBBreakfast gives power Breakfast clubs One day, low effort edu-event Long term, creative educationavailable for all schools proposal for highly motivated & Target: +50% vs 2011 (3600engaged teachersschools) Target: 1000 schools 38. Key Success Factors Dedication and resilience Leader makes its continuous mark People fill jump in New ways of working -> Partnerships require humbleness & patience Co-Creation is a painful process Beware of idealism and do-gooding- Price per pack is key for the BOP- A well designed TV ad can boost success- In-store operations are powerful Malnutrition impact measurement requires specific approach and tools to assess growth and cognitive child development 39. VISION: POLAND WITHOUT CHILDMALNUTRITIONCOOPERATION TO COUNTERACT CHILD MALNUTRITIONSINCESINCE 2006 2011?