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3MTM Network Operations Manager
Network monitoring, management and maintenance
Comprehensive, secure remote monitoring and management of your entire digital signage network infrastructure
3Digital Signage
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Provides real-time visibility of all your digital signage network andcomputing infrastructure
Remotely identify, diagnose andrepair hardware or software issues
Secure web-based interface that’saccessible from practically anywhere
Ideal complementary solution for 3M Network Edition software
3MTM Network Operations Manager (NOM)Maximise uptime. Minimise operating costs. Capitalise on the results.
Support is faster, easier and more cost-effective when problemscan be identified, diagnosed and resolved without an on-site technician. NOM empowers you to do all this from the comfort ofyour desk.
Maximise uptime■ Be alerted as soon as any computer experiences a problem■ Proactively identify software or hardware issues before they affect playout ■ Quickly fix problems as soon as they occur
Minimise operating costs■ Resolve issues remotely without needing to send an engineer on site■ Remotely manage software upgrade and patch deployments ■ At a glance see the status of all your hardware and software inventory
Maximise the benefits of your digital signage network■ Your screens remain operational, delivering your messages to your
audience as you intended
Only 3M Network Operations Manager can provide direct accessto all these advanced functions ■ Automated instant email alerts for any problems identified■ Remote control of any PC and display on your network,
including behind firewalls ■ Complete hardware/software inventory management■ Monitoring of network devices such as switches and routers■ Fully automatic, scripted virus, patch, and software deployments ■ Complete integrated trouble ticketing ■ Customizable reporting engine
Downtime. With digital signage,chances are that a problem anywherewithin your network will be visible toeveryone that sees your displays.Introducing Network OperationsManager from 3M. Problem solved.
A robust, reliable infrastructure is key to thesuccess of your digital signage network.Thankfully, with 3M’s Network OperationsManager software you can relax knowingthat you’re monitoring, managing and proactively maintaining your entire networkand computing infrastructure – all from yourdesktop. Best of all, NOM lets you do it allremotely, via a secure web-based interfacethat’s accessible from practically anywhere.
3M. Endless possibilities.
3MTM Network Operations Manager. What is it?NOM is a web-enabled software service that runs on the same network asyour digital signage. It comprises two basic components: the NOM Agentand the NOM Web Portal. The NOM Agent installs on each of your networkdevices (player PCs and/or servers) to collect and report on status and execute remote command and control. Non-PC devices such as routers,firewalls and printers are monitored using SNMP. The NOM Web Portal isyour interface and control panel for all network devices, and can beaccessed via any internet-enabled computer.
How does it work?NOM Agents are remotely installed and configured by 3M as part of yourNOM subscription. The Agent monitors all hardware, software, and activityon the player PC, not just that associated with your digital signage.
Like 3MTM Network Edition software, the Agent uses only outbound Port 80(http), allowing it to operate securely through firewalls and the internet. Foradditional security, the Agent encrypts all messages and invokes SSL forremote control sessions.
The ideal complementary product for 3MTM Network Edition softwareIf you are using 3M Network Edition software for the content managementand scheduling of your digital signage network, NOM provides you with thereassurance that your network infrastructure is performing as expected. Inother words, you can be confident that your content will play out exactly asplanned.
PRIVATE NETWORK
NEServer
Playerswith NE andNOM Agent
NOMServer
NetworkOperationsManager
Screens
Screens
Playerswith NE andNOM Agent
Hardware, software and player activity monitoringHow Network Operations Manager does it all...
Monitor. Manage. Maintain.Whether it’s routine tasks or an unplanned event, Network Operations Manager puts you in complete control
... wherever in the world you might be.
■ Desktop control of any remote PC or display■ Video streaming of live playback from remote players■ Remote file transfers (eg. log files) without affecting playout
Remote Control
■ Baseline hardware and software inventory■ File access protection■ Network access protection■ Application blocker
Auditing and Inventory
■ Customisable email or SMS alerts upon any error■ Monitor changes in software or hardware■ Notification of application start/stop■ Remote intervention
Alerts and messaging (email, SMS, etc.)
■ Initial and automatic software updates and patches■ Scheduling and configuration of deployments■ Pre-installation approvals and rollback
Patch Management
■ Public script library, including machine reboot■ Screen and device control, retrieving log files, etc■ Schedulable script execution on each machine
Scripts
■ Call entry and initiation■ Configurable notification, access, due data ■ Ticket tracking through to close of call
Trouble Ticketing
■ Executive summary■ Machine, patch, hardware or software inventory■ Disk utilisation, network statistics, uptime history■ Logs, ticketing, monitors
Customisable Reports
■ Manage your network remotely via 3M’s secure web portal■ Access from any internet-enabled computerSecure web-based interface
Direct access to advanced featuresIsn’t it good to know your network infrastructure is performing just as expected?
See status of all machines and alarms at a glance Approve and configure automated software and patch deployments
Configure email alerts for different alarms Schedule customisable scripts to run, including machine reboot
3M Digital Signage3M United Kingdom PLC
3M CentreCain Road BracknellBerkshire RG12 8HT
3
Tel +44 (0)800 731 3530Email [email protected] www.3m.com/digitalsignagewww.3m.com/uk
Committed to innovation3M. A digital signage provider you can count on.
In at the start, here to stay.
3M has been at the leading edge of digital signage since its inception at the end of the 1980s when our
original pioneering digital software engine, FRED, was launched. We have been committed to long term
continuing technology innovation ever since.
Hundreds of customers have trusted 3M Digital Signage software to power their digital
screen networks.
3M software currently drives digital signage networks across 23 countries in markets as diverse as retail,
financial services, entertainment, gaming, corporate and transportation. Our largest network to date spans
more than 4,200 interactive screens and large format displays across 900 locations.
Reap the benefits of a long-term relationship with 3M.
Whether you have a single screen or thousands of displays worldwide, 3M has the proven scale and
reliability to provide you with sustainable digital signage solutions that deliver business results.
3M and the 3M logo are trademarks of 3M Company. All other trademarks are the property of their respective owners.© 3M United Kingdom PLC. All rights reserved.
3M Digital Signage.The way you want it to be.