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1 * 3gamma annual insights survey 2014 The IT sourcing business disconnect 75 % think the IT strategy is aligned with the business… …but only 50 % feel that business requirements are reflected in the IT sourcing strategy…where only 15 % feel ‘the business’ understands the IT sourcing strategy* IT strategies are often created together with the business with good alignment with business objectives Companies often define an IT-centric IT sourcing strategy focused on IT metrics that is misaligned with business requirements, e.g. single-sourcing strategies that undermine the adoption of cloud services Sub-optimisation within IT No alignment with business objectives Imperative to view IT sourcing as an integral part of the overall IT strategy process and not as an isolated activity Companies get stuck with an organisational disconnect between IT and the business, where IT is excluded from business development activities and is considered only a maintenance organisation or a production unit 75 % 50 % 15 %

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Page 1: 3gamma - The IT sourcing business disconnect

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* 3gamma annual insights survey 2014

The IT sourcing business disconnect

75 % think the IT strategy is aligned with the business…

…but only 50 % feel that business requirements are reflected in the IT sourcing strategy…

…where only 15 % feel ‘the business’ understands the IT sourcing strategy*

IT strategies are often created together with the business with good alignment with business objectives

Companies often define an IT-centric IT sourcing strategy focused on IT metrics that is misaligned with business requirements, e.g. single-sourcing strategies that undermine the adoption of cloud services

Sub-optimisation within IT

No alignment with business objectives

Imperative to view IT sourcing as an integral part of the overall IT strategy process and not as an isolated activity

Companies get stuck with an organisational disconnect between IT and the business, where IT is excluded from business development activities and is considered only a maintenance organisation or a production unit

75 % 50 % 15 %