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Establishment of Consumer forums At present, there are 34
State Commissions, one in each State/UT and 571 district fora besides theNational Commission. The state
governments are responsible to set up the district fora and the StateCommissions. States have been empowered to
establish additional District Forum and also additionalmembers in the State Commission to facilitate constituting
benches and also for holding circuitbenches. The Central Government is empowered to establish the National Commission. It
has beenempowered to appoint additional members to facilitate creation of more benches and holding of
2003.The government is monitoring the disposal of cases by the consumer courts through NationalCommission. As per the
current statistics, since its inception and up to 5.9.2008 , 2559451 cases werefiled out of which 2327035 cases were
Protection Act 1986The District Forum has the jurisdiction to entertain complaints where the value of the goods or
servicesand the compensation , if any, claimed, is less than INR 50,000. A State Commission has the jurisdiction to entertain complaints where
the value of the goods or services and the compensation , if any, claimed exceeds 500,000 rupees but does not
exceed 2 million rupees. It is also appellate forumfor orders of the District forum. The National Commisssion has the
jurisdiction to entertain complaintswhere the value of goods and services and the compensation exceeds two million rupees
A complaint is only admitted by any of the competent forums under CPA if it is filed within two yearsfrom the date on which
the cause of action has arisen but it may be entertained after the said periodafter recording its reasons for
condoning such delay , if the complainant satisfies that he had asufficient cause for not filing the complaint
within period of two years .Procedure to file a complaint A complaint can be filed in a District Forum
or as per pecuniary jurisdiction in another forum within locallimits of whose jurisdiction the opposite party
or any of the opposite parties resides or carries onbusiness, or has a branch office or personally works for gain.
Under CPA Section 2 (1) (b) permits filing of a complaint by a consumer, any voluntary consumer association registered under
companies Act 1956 or under any other law, the State government or Central Government, one or more consumers
where number of consumers have same interest, incaseof death of a consumer , his legal representative
may ,make a complaint.Penalty under Section 27 CPA According to CPA ,where a trader or the complainant fail
s to comply with an order made by the relevantconsumer forum , such person is liable to a punishment with imprisonment
for a term which is not lessthan one month but which may extend to three years or with fine of not less than two thousand
governs the system of copyrights in India. Copyright Law in thecountry was governed by the Copyright Act of 1914,
was essentially the extension of the BritishCopyright Act, 1911 to India, and borrowed extensively from the new
conventions and treaties in the fieldof copyrights. India is a member of the Berne Convention of 1886 (as
modified at Paris in 1971), theUniversal Copyright Convention of 1951 and the Agreement on Trade Related Aspects of
IntellectualProperty Rights (TRIPS) Agreement of 1995.Though India is not a member of the Rome Convention of
Copyright Act is compliant with it.CopyrightCopyright is a right given by the law to creators of literary,
dramatic, musical and artistic works andproducers of cinematograph films and sound recordings. In fact, it is a bundle of rights
including, inter alia, rights of reproduction, communication to the public, adaptation and translation of the work. Therecould be
case of an unpublished work is, at the time of the making of thework, a citizen of India.Descriptions of work
diagram, map, chart or plan), anengraving or a photograph, whether or not any such work possesses artistic quality;o
notation of such work but does not include any words or any action intended to be sung, spoken or performed with the music.
producedregardless of the medium on which such recording is made or the method by which thesounds are
o
"Cinematograph film" means any work of visual recording on any medium producedthrough a process from which a
moving image may be produced by any means andincludes a sound recording accompanying such visual recording and
"cinematograph"shall be construed as including any work produced by any process analogous tocinematograp
or other judicial authority in India.An author
In the case of a literary or dramatic work the author, i.e.,
In the case of a photograph, the photographer.
In the case of a computer generated work, the person who
Sec.30 provides that the owner of the copyright in any existing work or the prospective owner of thecopyright in any future work
may grant any interest in the right by licence in writing signed by him or byhis duly authorised agent. But in the case of a
licence relating to copyright in any future work, thelicence shall take effect only when the work comes into existence.
Compulsory licence in works withheld from publicSec.31 provides that at any time during the term of copyright in
any Indian work which has beenpublished or performed in public a complaint may be made to the Copyright Board that the owner
of copyright in the work (a) has refused to re-publish or allow the republication of the work or has refusedto allow the
performance in public of the work and by reason of such refusal the work is withheld fromthe public; or (b) has refused to allow
communication to the public by broadcast of such work or in thecase of a sound recording the work recorded in such sound
Indian works (Sec.31A)Where in the case of an Indian work, the author is dead or unknown or cannot be traced or the
owner of the copyright in such work cannot be found, any person may apply to the Copyright Board for a licenceto
publish such work or translation thereof in any language. Before making an application, the applicantshall
publish his proposal in one issue of a daily newspaper in the English language having circulationin the major part of
the country and where the application is for the publication of a translation inanylanguage, also publish his proposal in one
Any person may apply to the Copyright Board for a licence to produce and publish a translation of aliterary or
dramatic work in any language after a period of 7 years for the first publication of the work. Also, an application may be made for
a licence to translate foreign literary or dramatic work, after threeyears from its publication. Every application shall
state the proposed retail price of copy of thetranslation of the work. ASSIGNMENT-01Name : Himanshu PatariaRegis
tration No : 521160439Learning Center : Aakashline Institute of Professional StudiesLearning Center Code : 03293Course : MBA
Semester : ThirdModule No : MI0033Date of submission : ________________________________________ Marks awarded : __________
___________ _________________ __________________ Signature of Coordinator Signature of Center Signature of Evaluator
y different in a number ofways. Discuss them. Answer Quality focuses on the software's conformance to explicit and
implicit requirements. Reliability focuseson the ability of software to function correctly as a function of time
or some other quantity. Safetyconsiders the risks associated with failure of a computer-based system that is controlled by
software. Inmost cases an assessment of quality considers many factors that are qualitative in nature. Assessmentof
reliability and to some extent safety is more quantitative, relying on statistical models of past eventsthat are coupled with
software characteristics in an attempt to predict future operation of a program.There is no doubt that the reliability of a computer
program is an important element of its overall quality.If a program repeatedly and frequently fails to perform, it matters little
whether other software qualityfactors are acceptable. Software reliability, unlike many other quality factors, can be
measured directedand estimated using historical and developmental data. Software reliability is defined in statistical
termsas "the probability of failure-free operation of a computer program in a specified environment for aspecified time"
[MUS87]. To illustrate, program X is estimated to have a reliability of 0.96 over eightelapsed processing
hours. In other words, if program X were to be executed 100 times and requireeight hours of elapsed processing time
(execution time), it is likely to operate correctly (without failure)96 times out of 100. Whenever software
by the term failure? In the context of any discussion of software quality and reliability, failure isnonconformance to software
requirements. Yet, even within this definition, there are gradations.Failures can be only annoying or catastrophic. One failure can
be corrected within seconds whileanother requires weeks or even months to correct. Complicating the issue even further, the
correctionof one failure may in fact result in the introduction of other errors that ultimately result in other failures.
Software testing is an investigation conducted to provide stakeholders with information about the qualityof the
product or service under test.[1] Software testing can also provide an objective, independent viewof the software to
allow the business to appreciate and understand the risks of softwareimplementation. Test techniques include, but are
not limited to, the process of executing a program or application with the intent of finding software bugs (errors or other
defects).Software testing can be stated as the process of validating and verifying that a softwareprogram/application/product:Meets the
requirements that guided its design and development;Works as expected; andCan be implemented with the same
characteristics:-Software testing, depending on the testing method employed, can be implemented at any time in
thedevelopment process. However, most of the test effort occurs after the requirements have been definedand the coding process
has been completed. As such, the methodology of the test is governed by thesoftware development methodology
adopted.Different software development models will focus the test effort at different points in the developmentpr
ocess. Newer development models, such as Agile, often employ test driven development and placean increased
portion of the testing in the hands of the developer, before it reaches a formal team of testers. In a more traditional
model, most of the test execution occurs after the requirements have beendefined and the coding process has
been completed.The following can be described as testing principals: All tests should be traceable to customer
requirements.Tests should be planned long before testing begins.The Pareto principal applies to testing.Testing should begin "in
small" and progress toward testing "in large".Exhaustive testing is not possible.To be most effective, an independent third party
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