3.2- Compensation Concepts

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    COMPENSATIONCONCEPTSProf. John Kammeyer-Mueller

    MGT 4301

    Unit 4, Lecture 1: Compensation Concepts

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    Plan

    Where we are Understand the legal framework for compensationHave a few principles related to compensation

    known Where we want to beUnderstand some of the basic ideas underlying

    compensation plans

    How we know how were doingHow can we figure out how much a job should be

    paid?How does justice factor into the compensation

    system? Unit 4, Lecture 1: Compensation Concepts

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    Major Principles in SettingWages

    Market pay Employees should be paid what other people in

    similar jobs in the external labor market arebeing paid

    Job analysisEmployees should be paid based on difficulty of

    a job, the demands on workers, and the level ofqualifications required

    Distributive justice and social comparisonEmployees judge how much they should be paid

    based on their subjective assessment of whatother people like them are being paid

    Unit 4, Lecture 1: Compensation Concepts

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    Market Pay and Wages

    Why compare to market wages? If firms are wage takers, they cannot afford

    to pay less than competitors

    If firms are in a highly competitive industry,they cannot afford to pay more thancompetitors

    Salary surveys

    Sent out (usually by consulting firms) askingemployers to tell how much they pay workers.Results are sold on the open market. If you want a raise, check out this link

    Unit 4, Lecture 1: Compensation Concepts

    http://jobstar.org/tools/salary/sal-prof.cfmhttp://jobstar.org/tools/salary/sal-prof.cfm
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    Trends in Wages

    Average Hourly Earnings, 1982 Dollars

    7

    7.2

    7.4

    7.6

    7.8

    8

    8.2

    8.4

    8.6

    8.8

    9

    1968

    1971

    1974

    1977

    1980

    1983

    1986

    1989

    1992

    1995

    1998

    2001

    2004

    2007

    Unit 4, Lecture 1: Compensation Concepts

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    Factors that Change MarketWages

    Supply side changesEducation level

    Demographic shifts (baby booms and busts)

    Immigration Demand side changesTechnology

    Market for domestic goods and services International markets for goods and services

    Unit 4, Lecture 1: Compensation Concepts

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    Technology and EmployerDemand

    Complements in productionComplementary technology makes workers

    more productive, and therefore increases

    employer demand (MRP of labor increasesalong with MRP of capital)

    Substitutes in productionSubstitute technology replaces workers

    because the MRP of capital becomes greaterthan the MRP of labor

    Unit 4, Lecture 1: Compensation Concepts

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    Technology and EmployerDemand

    Complements and substitutes in actionComputers complement the skills of

    professionals and creative workers by makingtheir productive activities faster and lessexpensive to accomplish

    Computers substitute the skills of clericalworkers by making it possible to completelyeliminate jobs like typists, filing clerks, andphone operators

    Result: increasing wage gap based on skills

    Unit 4, Lecture 1: Compensation Concepts

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    International Perspectives onTechnology

    Why do some countries specialize in low-wage laborand others specialize in high-skill labor? Increasing levels of industrialization increase the need for

    education, which reduces birth rates Reductions in birth rates reduce the supply of labor

    Drops in the supply of labor increase the MRP of laborrelative to capital

    Higher capital investments favor skilled workers

    The movement of low-wage manufacturing acrossAsia during industrialization shows this process atwork

    Unit 4, Lecture 1: Compensation Concepts

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    Supporting Evidence

    Unit 4, Lecture 1: Compensation Concepts

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    Efficiency Wage Theory andAbove Market Wages

    Above market wages are rational for somefirms

    Reduces shirking with imperfect monitoring managers cant watch you all the time to pressure you to

    work harder, but the threat of firing motivates workers tonever be caught goofing off

    Minimizes turnover and replacement costs

    Ability to attract more qualified candidates Shown in A. Barber, 1998, Recruiting Employees; Barker

    and Bretz, 2000, Compensation in Organizations

    Unit 4, Lecture 1: Compensation Concepts

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    Issues for the Market WageApproach

    How do you define the market for a job?New England, California, Hawaii and Alaska have

    the highest cost of living; the South andMidwestern states are lowest.

    In some fields, relocation is expectedA survey of 35 compensation specialists said that

    the most important factor for evaluating therelevance of a salary survey was the region of the

    country where the firm was located; workingconditions, industry, or size were less important

    Viswesvaran & Barrick, Journal of Applied Psychology, 1992

    Unit 4, Lecture 1: Compensation Concepts

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    Issues for the Market WageApproach

    How do you define the market for a job?The market of other jobs in the same industry

    or from different industries?

    Nonprofit industry jobs pay less Some industries require more qualifications or

    work of the same job title than others As noted earlier, profitable firms do tend to pay

    quite a bit more

    Large firms usually pay more, and will comparethemselves to other large firms

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    Issues for the Market WageApproach

    What if your jobs are unlike themarket?

    Job titles are seldom sufficient toestablish similarityWorth of a job to a company varies

    considerablyAuthority based on company structureImportance of tasks based on niche and

    strategyPossibility for advancement effects

    wages Unit 4, Lecture 1: Compensation Concepts

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    Job Evaluation Approach

    Focus is on the value of the job to thiscompanyEvaluate jobs using job analysis

    Estimate the worth of various KSAOs, decisionmaking requirements, and working conditionsfor jobs

    Considering the job of an employee in yourfinal project company, what does thisinternal approach add?

    Unit 4, Lecture 1: Compensation Concepts

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    Determining compensiblefactors

    Compensible factor: a feature of a job thatyou believe should be compensated

    What sorts of things lead to increased payfor most workers?KSAOs

    Decision making authority

    Working conditions

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    Compensible Factors From anEconomic Angle

    Employees and employers derive equal utility from any point alongthe indifference curve

    The equilibrium stress/wage level is s* and q*

    Workers with different indifference curves will not work at this

    company Unit 4, Lecture 1: Compensation Concepts

    employee

    indifference curve

    employer

    indifference curve

    wages

    stresss*

    q*

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    A Small Danger in Doing JobEvaluations

    Unit 4, Lecture 1: Compensation Concepts

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    Determining compensiblefactors

    Concerns with compensible factorsEvidence suggests that compensation

    committees can stereotype jobsPolitical processesManagers argue to increase wages for their

    division

    Desire to increase average qualifications Powerful divisions of a company may be overpaid

    Unit 4, Lecture 1: Compensation Concepts

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    look like in the market

    overall

    Unstandardized

    Coefficients

    Percentage

    ImportanceWeight

    Control variables

    Percent female -.004 ** 9.84%Percent unemployed -.025 ** 23.65%

    Percent unionized .006 ** 2.81%

    Jobcharacteristics

    Physical Demands -0.065 ** 4.11%CognitiveDemands 0.326 ** 56.59%Emotional Labor Demands -0.078 ** 3.01%

    Model R 2 0.777 **

    Unit 4, Lecture 1: Compensation Concepts

    Source: Glomb, T.M., Kammeyer-Mueller, J.D., & Rotundo, M. (2005).Emotional labor and compensating wage differentials.Journal of Applied

    Psychology

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    Distributive justice concepts

    Equity: a persons perceptions that they are paidcomparable to individuals in other similar jobs

    OS/IS:OO/IO

    Example: dollars per hour workedThis is robust across species:

    Monkeys and distributive justice

    This appears to be robust across cultures: Ancient Israel examples

    !Kung people divide their hunt Concepts of justice in Ancient Greece Indian concept of karma is related

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    Distributive Justice Concepts:Conceptual Difficulties

    Simplest Case

    Hours Pay Ratio Result

    Chris 8 $80 1 : 1 Fair

    Gene 8 $80 1 : 1 Fair

    Relatively Simple Case

    Hours Pay Ratio Result

    Chris 8 $80 1 : 2 Underpaid; reducehours

    Gene 4 $80 2 : 1 Overpaid; changecomparitor

    Complicated Case # 2

    Educ. Pay Ratio Result

    Chris 12 yrs. $12/hr 12 : 16 (money) Fair?

    Gene 16 yrs. $16/hr 1 : 1 (money & educ.) Fair

    Unit 4, Lecture 1: Compensation Concepts

    Complicated Case # 1

    Hours Pay Production Ratio Result

    Chris 8 $80 50 units 6 : 8 (hours) Unfair

    Gene 6 $80 50 units 50 : 50 (output) Fair

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    A Humorous Perspective onDistributive Justice

    Unit 4, Lecture 1: Compensation Concepts

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    External Equity

    Comparisons

    Unit 4, Lecture 1: Compensation Concepts

    Regents Hospital

    Dr. Worrell

    Nurse DeVoid

    Director Clinton

    Dr. Collins

    internal

    internal

    internal

    Mount Sinai Hospital

    St. James Hospital

    Dr. Hayes

    Dr. Brownexternal

    external

    i ib i j i d

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    Distributive justice andcompensation systems

    External equity: employeeperceptions that they are paid

    comparable to individuals inother similar jobs Results of underpaymentinequity?Results of overpayment

    inequity?Unit 4, Lecture 1: Compensation Concepts

    i ib i j i d

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    Distributive justice andcompensation systems

    Internal equity: employeeperceptions that they are paid

    comparable to individuals inother jobs in the sameorganizationResults of underpaymentinequity?

    Results of overpaymentUnit 4, Lecture 1: Compensation Concepts

    en ar ng us ce an

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    en ar ng, us ce, anWages: Implications for Payand Firm Profit

    Consider a highly profitable pharmaceuticalcompany like MerckThey need to pay their research scientists a high

    wage because they lead directly to firmprofitability and having an above-average base ofscientists is directly related to how profitable theycan be

    An accountant at Merck may receive more thanthe market wage simply because the desire tocreate an internally consistent wage policy leadsthe firm to pay everyone commensurate withother above-market wages

    Unit 4, Lecture 1: Compensation Concepts

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    Trends in Wage Dispersion (fromSocial Security data)

    Unit 4, Lecture 1: Compensation Concepts

    P t ti l E l ti f

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    Potential Explanations forWage Dispersion

    Declines in unionization

    Increased need for skilled workers becauseof computerization (as noted earlier)

    The service sector tends to generate lowskilled jobs with short duration ofemployment

    The increased dispersion is seen both acrossand within organizationsCappelli, Bassi, Katz, Knoke, Osterman, and

    Useem, Change at Work, 1997

    Unit 4, Lecture 1: Compensation Concepts

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    Compensation and Internal

    Equity I think it is unconscionable when the guy who is the head ofCountrywide and his co-conspirators make huge amounts ofmoney when Americans face the threat of losing their homes.If there's ways we can motivate shareholders and boards ofdirectors to punish these people we should do it. John McCain

    I cannot imagine a position more selfish and greedy at a timeof national crisis. So, I would like to speak directly to thoseCEOs right now: Do not make that mistake. The enormousrewards that you've reaped come with serious responsibilitiesto your workers, to your shareholders, to the American people.And we expect and demand that you live up to thoseresponsibilities. Barack Obama

    Unit 4, Lecture 1: Compensation Concepts

    i h ll

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    HR in the News: College SportsCoach Salaries

    QUESTION- Do coaches deserve such large salaries? EXAMPLE- At least 23 college football coaches now earn $1 million. REASON- The rapid increase of bowl money and television contracts

    has powered the escalation in salaries. Is it wrong to pay a coach more than the president of the university? YES!-

    Hurts the integrity of the American university. A person coaching football makes more than professors teaching future

    doctors and lawyers

    NO!- Programs generate lots of money. Must pay coaches top dollar to keep them from going to the NFL. Students and Alumni love athletics. Coaches work many hours and there are intense expectations.

    Unit 4, Lecture 1: Compensation Concepts

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    Compensation and Internal

    Equity Why are CEOs popular targets?They have a lot of money and power

    Beliefs that markets should be consistent withprinciples of justice and fairness

    They are a psychological outgroup Few people personally know CEOs

    Their background and life stories are atypical Few people really know quite what they do

    Unit 4, Lecture 1: Compensation Concepts

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    Variations in Job Structure:Executive Compensation

    CEO compensation as a

    proportion of log annual

    salary of factory workers

    10

    100

    1000

    1980

    1985

    1990

    1995

    2000

    From BusinessWeek The average CEO of a

    major corporation made42 times the pay of anaverage American factory

    worker in 1980. By 2000 the ratio was 458times the typical factoryworkers pay.

    This is clearly exponentialgrowth (because the chart

    has a log transformationon the outcome axis) Why is this happening?

    Unit 4, Lecture 1: Compensation Concepts

    Th P C t Vi

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    Those Poor Corporate VicePresidents

    Unit 4, Lecture 1: Compensation Concepts

    ompar son o xecu ve

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    ompar son o xecu veCompensation (not just largecorporations)

    0

    10

    20

    30

    40

    50

    60

    Brazil

    Mexico

    Brita

    in

    Cana

    da Italy

    Spain

    Fran

    ce

    Taiw

    an

    Germ

    any

    SouthKo

    rea

    Japa

    n

    CEO

    CompensationasaMultipleofLo

    westPaidEmployee

    Salary

    Unit 4, Lecture 1: Compensation Concepts

    xecu ve ompensa on n

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    xecu ve ompensa on nBad Times: An EmployeePerspective

    Unit 4, Lecture 1: Compensation Concepts

    n e ews:

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    n e ews:Shareholders Perspective onInternal Inequity

    Proposal- Limit the Chiefs pay at seven companies to a figure that is100 times that of the average worker. Proposed by- Daniel J. Steininger, chairman of the Catholic Funds, a $30

    million fund company

    Idea- Shareholders be allowed to vote on the compensation

    If the C.E.O. is making more than 100 times the salary of the averageworker, then the C.E.O. must be able to justify this salary.

    "We're trying to get at the notion of economic injustice in what theC.E.O. is making compared to the average worker," he said.

    Similar proposals are before congress currently

    Unit 4, Lecture 1: Compensation Concepts

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    Who Sticks up for CEO Pay?

    Compensation analysts and someeconomists argue Fairness and efficiency are sometimes opposed

    Some economists (e.g., Kevin Murphy) even arguethat CEO pay is insufficientto serve as amotivator

    Murphy also has argued that regulating CEO pay

    seldom works because they find other waysaround the system

    CEOs manage an enormous amount of financialrisk and most compensation is based directly onfirm value

    Determinin how much is enou h becomesUnit 4, Lecture 1: Compensation Concepts

    Tournament Theory and

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    Tournament Theory andCEO Pay

    Top executives earn extraordinary wagepremiums at the expense of other executivesReaching the CEO post is like winning the

    Superbowl or the Masters Golf TournamentThe huge incentive to come in first (and the fact

    that second place is the first loser in a very realsense) means that everyone works extremelyhard to get the job

    Ongoing competition keeps a constant threat onthe CEO, who constantly risks being knocked offthe top post

    Lazear, Personnel Economics, 1998Unit 4, Lecture 1: Compensation Concepts

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    Wrap Up

    Where we are Understand the basics of organizational socialization Understand performance appraisal processes

    Where we want to be Understand some of the basic ideas underlying

    compensation plans

    How we know how were doing What is the Fair Labor Standards Act and how does it apply

    to compensation? How does justice factor into the compensation system? How can we figure out how much a job should be paid?

    U it 4 L t 1 C ti C t