SAKTHI CA FORM No : 4 AUTOMOTIVE GROUP USA CORRECTIVE ACTION FORM Date: 4/12/2015 Page 1 of 3 PART NAME : 31XX Knuckle L/R CUSTOMER: GENERAL MOTORS ACTION TEAM MEMBERS S.No NAME DESIGNATION DEPARTMENT 1 VISWANATHAN QUALITY MANAGER QUALITY 2 K.MOHAN MANUFACTURING MANAGER MFG 3 TIM SPRADER MANUFACTURING ENGINEER MFG 4 NAGARAJ TOOLING ENGINEER TOOLING 5 PROBLEM Incoming Material Inhouse Rejection PROBLEM New Problem CATEGORY Inhouse Non conformities Customer Complaint STATUS Repeated Problem Out sources Non conformi Others PROBLEM DESCRIPTION INVESTIGATION Cause & effect Diagram Pareto Diagram Others TOOLS USED Histogram Brain storming CUSTOMER SPECIFIED Control Chart Experience on past data. FORMAT Others ( specify ) Design of Experiment YES NO 8D 5 Why ( USE ANALYSIS SHEET SEPARATELY AS ANNEXURE) FINDING OF INVESTIGATION ACTUAL / POTENTIAL CAUSES PROPOSED ACTION Retraction spring broken insde the tool Lower ball joint reverse tapper coolant actuated tool has been damaged. The tool struck inside & not retract aft machining During machining process of 31XX knuckle , lower ball joint tapper hole operation the reverse tapper tool does not retrac properly because of tretraction spring broken while the machine overout after machining the tool broken Tool sent to the tool supplier for analysis change of the retraction spring & damaged pa
CAPASAKTHICA FORM No :4AUTOMOTIVE GROUP USACORRECTIVE ACTION
FORMDate:4/12/15Page 1 of 3PART NAME :31XX Knuckle
L/RCUSTOMER:GENERAL MOTORSACTION TEAM
MEMBERSS.NoNAMEDESIGNATIONDEPARTMENT1VISWANATHANQUALITY
MANAGERQUALITY2K.MOHANMANUFACTURING MANAGERMFG3TIM
SPRADERMANUFACTURING ENGINEERMFG4NAGARAJTOOLING
ENGINEERTOOLING5PROBLEMIncoming MaterialInhouse RejectionPROBLEMNew
ProblemCATEGORYInhouse Non conformitiesCustomer
ComplaintSTATUSRepeated ProblemOut sources Non
conformitiesOthersPROBLEM DESCRIPTIONLower ball joint reverse
tapper coolant actuated tool has been damaged. The tool struck
inside & not retract after machiningINVESTIGATIONCause &
effect DiagramPareto DiagramOthersTOOLS USEDHistogramBrain
stormingCUSTOMER SPECIFIEDControl ChartExperience on past
data.FORMATOthers ( specify )Design of ExperimentYESNO8D5 Why( USE
ANALYSIS SHEET SEPARATELY AS ANNEXURE)FINDING OF
INVESTIGATIONDuring machining process of 31XX knuckle , lower ball
joint tapper hole operation the reverse tapper tool does not
retract properly because of tretraction spring broken while the
machine overout after machining the tool brokenACTUAL / POTENTIAL
CAUSESPROPOSED ACTIONRetraction spring broken insde the toolTool
sent to the tool supplier for analysis & change of the
retraction spring & damaged partSAKTHICA FORM No :4AUTOMOTIVE
GROUP USACORRECTIVE ACTION FORMDate:4/12/15Page 2 of 3CORRECTIVE
ACTION IMPLEMENTATION & RESULTSTRIALDESCRIPTION OF CORRECTIVE
ACTIONResponsible and Target DatePeriodRESULTSREVIEW
&NOCOMMENT1To change the retraction spring & analysis done
by the tool supplier & the reports to be submitted to SAG by
the tool supplier04/12/15WALTER 07/25/2015To be finialized after
the trailsCORRECTIVE ACTION IMPACT DETAILSOPPORTUNITIES
:YESNOTRIALDESCRIPTION OF CORRECTIVE ACTIONResponsible and Target
DatePeriodRESULTSREVIEW &NOCOMMENT1To be decided after
trails0TEAM MEMBERSignSignSignSIGNNameNameNameDeptDeptDeptDATE
:SAKTHICA FORM No :4AUTOMOTIVE GROUP USACORRECTIVE ACTION
FORMDate:4/12/15Page.NO 3 OF 3MISTAKEPOSSIBLEIf possible , track
action to be taken through action planPROOFINGand give reference to
this sheets attach evidence ofNOT POSSIBLEimplementationCONCLUSION
ON EFFECTIVENESS - To be monitored for 1 monthSUMMARY:FINAL REVIEW
AND COMMENTS BY CFT :Coolant actuated tool performing
goodCorrective and Preventive Action are ( Tick appropriate block
)EFFECTIVENOT EFFECTIVEREOPEN INVESTIGATIONDOCUMENT UPDATIONTeam to
send the details of documents to be changed to MR office.List of
Document to be changedPart drawingControl
PlanPFMEASOPWIPFDOTHERSPFMEA(S) Revised : YESNOREF:APPROVED BY
:SIGN & DATEMFGQUALITYENGGMR OFFICEFOR DOCUMENT UPDATIONQF 08
MRO - 0202/18/2014
Special Reverse Taper ToolGlobal 8D ReportTitle: Internal
IssueDate Opened:Last Updated:4/12/15Product/Process
Information:Organization Information:Part Name:FRT KNUCKLE
(31xxN)SAKTHI AUTOMOTIVE GROUP USA6401 W. FORT STREET DETROIT,
MI-48209Part Number:944772425 / 26D0 Symptom(s):LBJ Reverse taper
tool () has been damagedD0 Emergency Response Action(s):Spare tool
mounted on the machineVerification / Validation:In process parts
has checked for 20 sets found everything goodD1 TeamNameTeam
Leader:MOHANTeam Members: TIM SPRADER, NAGARAJD2 Problem:LBJ Taper
hole not completedProblem Statement:Reverse Taper tool has been
damagedProblem Description:During LBJ taper hole operation tool not
retracted properlyD3 Interim Containment Action(s):
f%Effective:Date Implemented:NOT APPLICABLE100%Verification /
Validation:Verify the tool and parts for 10 cycles found the parts
are goodD4 Root Cause(s) and Escape Point(s):Contribution%Potential
Root cause(s):100%Retraction spring brokenEscape Point:NOT
APPLICABLEVerification:NOT APPLICABLED5 Chosen Permanent
Action(s):%Effective:Tool sent to the tool supplier (WALTER) for
repairing to change the retraction
spring100%Verification:100%100%D6 Implemented Permanent
Action(s):Date Implemented:To change the retraction spring and
analysis done by the tool supplier and the reports to be submitted
to SAG by the tool supplier7/25/15Validation:D7 Prevent
Actions:Date Implemented:Verification/Validation:D7 Systemic
Prevent Recommendations:Responsibility:TIM SPRADERD8 Team and
Individual RecognitionDate Closed:Reported By:
