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3.0 Features for the MX Voice 3.0 Features for the MX Voice Mail System Mail System
Page 2
LocalizationLocalization
• Multiple language support for voice mail prompts• English (UK)• English (USA)• Polish• German• French• Italian• Portuguese• Ukrainian
•Chinese•Russian•Korean•Japanese•Spanish•Swedish•many more to come…
Page 3
Setting Default LanguageSetting Default Language
Page 4
User ProfilesUser Profiles
• Enables and disables voice mail and features– As of 3.0 a voicemail
language can be assigned to a profile
– if voice mail is disabled the profile does not appear in the voice mail limits window
Page 5
User Profiles Cont..User Profiles Cont..
• When a language other than the system language is selected for a users profile, then that language is used for:– People leaving messages
– And the users VM navigation
Page 6
Voice Mail NavigationVoice Mail Navigation
• Very simple and intuitive structure
• Authentication required to access
• As of 3.0 includes ‘0’-out to an extension– Could be an operator– Or auto attendant.
Page 7
Exchange IntegrationExchange Integration
• In 3.0, the MX will integrate with Exchange services.
• Synchronize VM with Exchange Email.• Any action within Exchange gets replicated on
the MX and vice-versa.• Licensed per seat• See further details in ‘Exchange integration’ in
version 3.0• Also synchronizes Fax
Page 8
Foreign User VM disaster recovery over MX GroupForeign User VM disaster recovery over MX Group
• When a caller dials into an MX system to speak with a user that is not local to that MX and for some reason MXgroup is broken, then the local MX will save a copy of the VM until MXGroup is re-established.
• The VM system with then re-synchronize.