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Netsync Network Solutions TIPS/TAPS Region VIII Internet and Network Security RFP 01-012413# 3. Vendor Profile 1.1. Minority/Women Business Enterprise (Required by some participating governmental entities) Vendor certifies that his firm is a MAA/BE KlYes D N o 1.2. Certification of Residency (Required by the State of Texas) Company submitting bid is a resident bidder. lElYes Q N O Vendor's principal place of business is in the city of Houston State of Texas 1.3. Felony Conviction Notice (Required by the State of Texas) My firm is, as outlined in the Instructions to Bidders: •A publicly held corporation; therefore, this reporting requirement is not applicable. Klls not owned or operated by anyone who has been convicted of a felony, • i s owned or operated by the following individual(s) who has/have been convicted of a felony: If the S'^ box is checked, a detailed explanation of the names and convictions must be attached. 1.4. Pricing Information 1.4.1. In addition to the typical unit pricing furnished herein, the Vendor agrees to furnish all current and future products at prices that are proportionate to Dealer Pricing. •YesDNo If answer is no, attach a statement detailing how pricing for TIPS/TAPS participants would be calculated. 1.4.2. Pricing submitted includes the 2% TIPS/TAPS participation fee. •Yes GNO 1.4.3. Vendor agrees to remit to TIPS/TAPS the required 2% participation fee. GYes GNO 1.4.4. Additional discounts to TIPSATAPS members for bulk quantities? GYes GNO 1.5. Company billing address where the invoice for the 2% participation fee will be sent by TIPS/TAPS: Contact person: Diane Gonzales Company: Netsvnc Network Solutions Address: 2500 West Loop South STE 510 City, State, Zip: Houston TX 77027 Phone:713-218-5000 Fax:713-664-9964 EmaihsalesOnetsvncnetwork.com Property of Netsync Network Solutions: Confidential and Proprietary Information Do Not Copy or Distribute 3-1

3. Vendor Profile · Solution must secure web tiaffrc against spyware. viruses, adware and other potentiaUy unwanted applications wifo a single scanning engine Yee- Yes. malware distributed

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Page 1: 3. Vendor Profile · Solution must secure web tiaffrc against spyware. viruses, adware and other potentiaUy unwanted applications wifo a single scanning engine Yee- Yes. malware distributed

Netsync Network Solutions TIPS/TAPS Region VIII Internet and Network Security RFP 01-012413#

3. Vendor Profile 1.1. Minority/Women Business Enterprise (Required by some participating

governmental entities) Vendor certifies that his firm is a MAA/BE KlYes D N o

1.2. Certification of Residency (Required by the State of Texas) Company submitting bid is a resident bidder. lElYes Q N O

Vendor's principal place of business is in the city of Houston State of Texas

1.3. Felony Conviction Notice (Required by the State of Texas)

My firm is, as outlined in the Instructions to Bidders: • A publicly held corporation; therefore, this reporting

requirement is not applicable. Klls not owned or operated by anyone who has been

convicted of a felony, • i s owned or operated by the following individual(s) who has/have

been convicted of a felony: If the S'̂ box is checked, a detailed explanation of the names and convictions must be attached.

1.4. Pricing Information 1.4.1. In addition to the typical unit pricing furnished herein, the Vendor agrees to furnish all

current and future products at prices that are proportionate to Dealer Pricing. • Y e s D N o If answer is no, attach a statement detailing how pricing for TIPS/TAPS participants would be calculated.

1.4.2. Pricing submitted includes the 2% TIPS/TAPS participation fee. • Y e s G N O 1.4.3. Vendor agrees to remit to TIPS/TAPS the required 2% participation fee. GYes G N O 1.4.4. Additional discounts to TIPSATAPS members for bulk quantities? GYes G N O

1.5. Company billing address where the invoice for the 2% participation fee will be sent by TIPS/TAPS:

Contact person: Diane Gonzales Company: Netsvnc Network Solutions Address: 2500 West Loop South STE 510 City, State, Zip: Houston TX 77027 Phone:713-218-5000 Fax:713-664-9964 EmaihsalesOnetsvncnetwork.com

Property of Netsync Network Solutions: Confidential and Proprietary Information Do Not Copy or Distribute 3-1

Page 2: 3. Vendor Profile · Solution must secure web tiaffrc against spyware. viruses, adware and other potentiaUy unwanted applications wifo a single scanning engine Yee- Yes. malware distributed

Netsync Network Solutions TIPS/TAPS Region Vill Internet and Network Security RFP 01-012413#

1.6. Vendor Service 1.6.1. Average shipping time after receipt of customer order is 7-14 working days. 1.6.2. Vendor currently has a government-to-business e-commerce site GYes G N O 1.6.3. Which description best describes your company's position in the distribution channel? 1.6.4. G Manufacturer direct GCertified education/government reseller GAuthorized distributor GManufacturer marketing thru reseller GValue-added reseller GOther

1.6.5. Company experience in this commodity/category. 10 Years

1.6.6. The Vendor can supply all areas of the following states currently served TIPS/TAPS: AL AK AR AZ DE OA CO DC FL GA HI ID IL IN LO KS KY LA MA MD ME MO ML MS MT NO ND NE NJ MM NV OH OK OR PA RL SO SD TN TX UT VA VT WA WL WY G Y E S G N O If answer is no, please list which states can be served

Texas

2.6.6 The Vendor can supply all areas of the following states that may become serviced

states of TIPS/TAPS: , G Y E S G N O

CT MN NH NY WV

If answer is no, please list which states can be served: TEXAS

** Prices are guaranteed for: (Standard Time Is "Term of Contract") Term selected will affect scoring.

XlTerm of Contract Month(s); or Year(s); or Company and/or Product Description: (This information will appear on the TIPS/TAPS website for your company, If awarded a TIPS/TAPS contract.)

Property of Netsync Network Solutions: Confidential and Proprietary Information Do Not Copy or Distribute 3-2

Page 3: 3. Vendor Profile · Solution must secure web tiaffrc against spyware. viruses, adware and other potentiaUy unwanted applications wifo a single scanning engine Yee- Yes. malware distributed

Netsync Network Solutions TIPS/TAPS Region VIII Internet and Network Security RFP 01-012413#

(Page may be duplicated if necessary.) Each Awarded Vendor will have 2 contacts listed on the Vendor Profile page of the TIPS/TAPS website. These 2 contacts will answer all sales and general information calls from TIPS/TAPS members and direct them to the appropriate sales person. If vendor is awarded, these 2 contacts must be completely knowledgeable about the TIPS/TAPS contract. Online training by the TIPS/TAPS administration may be required of the 2 contacts listed below.

Main Contact: Alternate Contact:

Name: Thomas Neault Name: Cory Hoof

Title: Account Executive Title: Inside Sales Representative

Email: tneault(5>netsvncnetwork.com Email :chopf@>netsvncnetwork.com

Phone: 713-218-5000 Phone:713-218-5000

Fax:713-664^964 Fax:713-664-9964

Mobile:46S-28&«539 Mobile:713-218-5040

Maiiina Address: 2500 West Looo South STE 510 Mailing Address: SAME

Citv: Houston Citv:

State/Zio: Texas, 77027 State/Zip: WORDS FOR "SEARCH ENGINE" - Please list words to be posted on your company's page on the TIPS website (if you receive an award from this proposal). Words may be product names, manufacturers, or other words that are associated with the commodity award that you are submitting a proposal for. Words to be included in the Search Engine for my Company are: AV Antivirus Web Filtering Content Filtering URL Filtering Malware Quality of Service Bandwidth throttling/ shaping UTM Firewall Next Generation Firewall Gartner Magic Quadrant Mobile Device Management Mobile Control Off-Site Filtering intrusion Prevention Intrusion Detection Encryption Data Protection

Property of Netsync Network Solutions: Confidential and Proprietary Information Do Not Copy or Distribute 3-4

Page 4: 3. Vendor Profile · Solution must secure web tiaffrc against spyware. viruses, adware and other potentiaUy unwanted applications wifo a single scanning engine Yee- Yes. malware distributed

Netsync Network Solutions TIPS/TAPS Region VIII Internet and Network Security RFP 01-012413#

2% Contact for TIPSn"APS Contract

Vendor must list the person who will be responsible for submitting the 2% payment and supportive documentation of sales to TIPS/TAPS on the bi-monthly reporting schedule.

Diane Gonzales President Name: ^ ^ Position:

[email protected] 713-218-5000 Email Telephone:

Property of Netsync Network Solutions: Confidential and Proprietary Information Do Not Copy or Distribute 3-5

Page 5: 3. Vendor Profile · Solution must secure web tiaffrc against spyware. viruses, adware and other potentiaUy unwanted applications wifo a single scanning engine Yee- Yes. malware distributed

Netsync Network Solutions TIPS/TAPS Region VIII Internet and Network Security RFP 01-012413#

4. Pricing Information

D . Spedficattons and Priciiig Specifications may be those developed by ITPS/TAPS and its participants or by the Manufacturer to represent item of regularly manu&ctured products. TIPS^TAPS specificatiims have been developed by TIPSATAPS to indicat minimal standards as to die usage, materials, and contents based on their needs. Manufacturer's :q>ecifications (Desigi Guides), when used by HPS/TAPS, are to be considered informative to give the vendor mformation as to the type an< kind requested. Proposals on any reputable manufacturer's regularly produced product of such items similar an* substantially equivalent will be considered. Below is a teiiqilate for submission of information needed. All sersices, parts, supplies, systems, and equipment for Internet and Network Securit}'. Cost plus or discount off is acceptable for pricing. Vendors may submit pricing in excel spreadsheet, cd or catalog. See descriptive infoi-mation below.

Reqniremeats FuBs Compiv (Y/N)

Comiiieiits

Must have single client, siade eadiie for complete endpoint protection, including anti-virus, anti-spyware. HIPS. Buffer Overflow Protection and apphcation control.

Yes Sophos combines AV, anti spywate, adwate. HIPs, BOFs, PUA, and application control In one engine

All identities for known malware, unknown malware. iqipUcations, HIPS must be automatically created and mamtained by vendor

Yes Sophos Labs provides all identities to the Sophos engine.

Must have ability for targeted remote cleanup and authorization capabihty with real-time visibility of Malware and Potentially Unwanted Applications

Yes The Identities that Sophos provides, also contains remediation.

Single console, single policy for protection on Windows, Mac OS and Linux Yes 29 operating systems protected Management console must have a real-time con^liance st.atus and security dashboard Yes All communication is real time. Telephone, emaif and Web Technical Support must be unlimited 24x7x365 and provided "in house " by manufacturer and not outsourced at no additional charge. (Please List in comments section where ALL tech siqiport offices or call centers are located)

Yes Sophos provides SCP certified in nouse support In Burlington, MA, Vancouver, BC, Sydney, AU, and Abington. UK.

All chent 'Version upgrades" must be automated. Ye:, All Client version upgrades automated All Labs must be able to pubUsh updates and must be integrated Virus, Spam. Adware. apphcation. labs. Yes Sophos Labs are fully tnergrated.

All Updates must be QA'ed before pubhshed Yes All updates are OA'd Updates must be hghtweight and cross-platform, le: Macs, Linux. Wmdows must be updated by same update files Yes Updates are all written In ASCII Faculty and Staff must be able to take home the standalone chent at no additional charge Yes

Email SolntioBS Proposed Solution must meet die following criteria.

Email AppUance Requirements Rcqnarements FnDy

Comply (Y/N)

Comments

Manufacture must monitor apphauces remotely for the following at no additional cost: Process health. Threat and Spam definitions. System software, power supply health, system fans. CPU health, system temperature, hard drives, mirroting.

Yes Heartbeat signal sent to Soplios operations for monitoring all aspects of ttte email appliance.

RFP-Due December 13.2012 at 3:00 p,m. bitraitanilNcnnifcSccmiq^ The luterlocai Purchasmg System (TIPS/TAPS)

Property of Netsync Network Solutions: Confidential and Proprietary Information Do Not Copy or Distribute 4-1

Page 6: 3. Vendor Profile · Solution must secure web tiaffrc against spyware. viruses, adware and other potentiaUy unwanted applications wifo a single scanning engine Yee- Yes. malware distributed

Netsync Network Solutions TIPS/TAPS Region VIII Internet and Network Security RFP 01-012413#

Secure, on-demand, remote assistance from support engineers must be made available 24x7x365 at no additional cost Yes Via secure SSH connection

Warrants' on hardware must be an Ad\-auced Replacement warranty where manufacture will automatically overnight failed equipment.

Yes RMA initiated by tech support tor overnigftt delivery

EmaU Software Requirements Requirements FnDy

Comply (Y/N)

Comments

Groupware protection against Malware and Spam must be inclusive with Gateway licensing at no additional cost. Yes Engine Must scan for Reputation, advanced heuristics, message and attachment fingeiprintmg. keyword analysis, URL detection

Yes Sophos uses home grown technologies to otter the best protection trom spam and malware

Solutions must update above information at least every 5 minutes Yes Solutions must have a "real-time" look up of Spam and malware information built in to the solution at no additional cost

Yes SXL engine is our extensible list of spam and malware that is polled real time

Solution must be capable of monitormg content and scanning attachments for keywords. Yes Included as part of email suite

Telephone, email, and Web Technical Support must be imlifflited 24x7x365 and provided "in house" by nianufacnirer and not outsourced at no additional charge. (Please List in comments section where ALL tech support offices or call centers are located)

Yes Support located In Abington, UK, Boston, MA, Vancouver, BG and Sydney, AU. Ail Is done in house by Sophos support engineers.

Solutions Must support Windows, Linux. Unix, Notes platforms Yes

Vftb Swniity Solntions Proposed Sohition must meet the following criteria.

Reqnirements FuBy Comply (Y/N)

Comments

Solution Must be capable of enforcing browsing policies to prevent material deemed inappropriate by CIPA from entering district from the internet

Yes Sophos SWA is CIPAcomplant

Solution must secure web tiaffrc against spyware. viruses, adware and other potentiaUy unwanted applications wifo a single scanning engine

Yee- Yes. malware distributed by reputable and questionable sites scanned by a single agent

Must iqidate proxy site, anonymizer. Malware, application, and URL category information a minimum every 5 minutes Yes Proxies detected real Mme

Must mspect both requests and responses for malicious content, unwanted applications and acceptable use compliance per CTPA Yes Sophos provides a multl stage filter

Engine must scan pie-execution to detemune if code is a known piece of malware. malware variant, and catcgoiy of malware. Yes Scanned prior to rendered in Solution Must Keep internal IP addresses invisible with an onboard proxy Yes Can be configured in proxy mode

All security and catagoiy infoimation must be updated automaticaUy. Yes Done every hour

Must block downloads of potentially unwanted applications. Yes All done with a single scan

RFP-Dve Dccmdicr 13.20U at 3KI0 pjll .blrnKtaad]SctinifcScaBil} The Interlocal Purchasing System (TIPS/T/VPS)

Property of Netsync Network Solutions: Confidential and Proprietary Information Do Not Copy or Distribute 4-2

Page 7: 3. Vendor Profile · Solution must secure web tiaffrc against spyware. viruses, adware and other potentiaUy unwanted applications wifo a single scanning engine Yee- Yes. malware distributed

Netsync Network Solutions TIPS/TAPS Region VIII Internet and Network Security RFP 01-012413#

including dialers, remote administration tools and system monitors, executables. streaming media, and ActiveX controls. Poweriiil PoUcy authonng tools must be made available from a GUI with-out needmg Command Line Yes Command line only for tech support Telephone. rmaiL and Web Techmcal Siqiport must be unlimited 24x7x365 and provided "in house" by manufacturer and not outsourced at no additional charge. (Please List in comments section where ALL tech support offices or call centers are located)

Yes All support is provided in house ty Sophos Engineers In Boston. MA, Vancouver, BC, Sydney, AU, and Abington. UK

Property of Netsync Network Solutions: Confidential and Proprietary Information Do Not Copy or Distribute 4-3

Page 8: 3. Vendor Profile · Solution must secure web tiaffrc against spyware. viruses, adware and other potentiaUy unwanted applications wifo a single scanning engine Yee- Yes. malware distributed

Netsync Network Solutions TIPS/TAPS Region VIII Internet and Network Security RFP 01-012413#

1. Signature Form The undersigned hereby proposes and agrees to furnish goods and/or services in strict compliance with the terms, specifications and conditions at the prices quoted unless noted in writing. The undersigned further certifies that he or she is an authorized agent of the company and has authority to negotiate and contract for the company named below.

If addenda to this RFP are released, indicate the receipt of addenda by entering the number of addenda here:

Company Name. Netsvnc Network Solutions Mailing Address: 2500 West Loop South STE 510 City/State/Zip: Houston TX 77027 Telephone No:.713-218-5000 Fax No.:713-664-9964 E-mail address: [email protected] Authorized signature:. Printed name: Diane Gonzales Position with company: President Web site URL: www.netsvcnentwork.com

Accepted by The Interiocal Purchasing System:

Term of contract January 24,2013 through January 23, 2014 Unless othenMse stated, all contracts are for a period of one year with an option to renew annually for an additional two years if agreed to by TIPS/TAPS and the awarded Vendor. Vendors shall honor the Two Percent (2%) participation fee for any sales made based on a TIPS/TAPS contract whether the Vendor is awarded a renewal or not.

12/07/2012 Olj^ 13 'S/TAPS Authfiwzed Signature Date

4rfS'»v»>*Dr«^4. i^^i^,, ;^ 42/07/2012 Dlj,^!}^

Approved by Region VIII ESC Date

Property of Netsync Network Solutions: Confidential and Proprietary Information Do Not Copy or Distribute 1-1

Page 9: 3. Vendor Profile · Solution must secure web tiaffrc against spyware. viruses, adware and other potentiaUy unwanted applications wifo a single scanning engine Yee- Yes. malware distributed

Netsync Network Solutions TIPS/TAPS Region Vill Internet and Network Security RFP 01-012413#

5. References

1.Organization Abilene ISD Contact Name Gaylan Ohihausen Contact Title Network Infrastructure Coordinator Phone 325-671-5000 Email [email protected] 2.Organization Austin ISD Contact Name John White Contact Title Security Analyst Phone 512-414-9206 Email [email protected] 3.Organization McAllen ISD Contact Name Pat Karr Contact Title Director of Networking Phone 956-618-6000 Email [email protected]

Property of Netsync Network Solutions: Confldentiat and Proprietary Information Do Not Copy or Distribute 5-1