Up date2Staff newsletter Issue 28 October 2009

In this issue

2 - International award for the Bluestone Unit

4 - Careers open day for schools

4 -Special orthopaedic chair donated to South Tyrone

Hospital

3 - Excellence Awards Finalists

Health Minister, Michael McGimpsey has announced the start of the swine fl u vaccination programme in Northern Ireland.

In the Southern Trust, the staff vaccination programme began on Monday 26 October. The vaccine is being offered to all staff who have regular clinical contact with patients and who are directly involved in patient care.

Weekly drop in clinics will run from Monday, 26 October until Friday, 4 December inclusive at Rosewood, St Lukes Hospital, Ward 4, Old Psychiatric Unit, Craigavon Area Hospital and the Nurses Home, Daisy Hill Hospital. Clinic times are available on the Trust intranet.

For further information on the staff vaccination programme contact the Occupational Health Department Armagh (028) 3741 2473 Craigavon (028) 3861 2616 Newry (028) 3083 5132.

2 -Infection Control Workshop

Swine Flu Staff Vaccination Programme

> Trust Medical Director, Dr Patrick Loughran was one of the fi rst members of staff to receive his swine fl u vaccination from Catriona Campbell, Head of Occupational Health.

Trust launches ‘Improving the Patient Client Experience Standards’

The Southern Trust recently launched ‘Improving the Patient Client Experience Standards’ at events in Dungannon, Craigavon and Newry. This launch is part of a wider Northern Ireland initiative from the Department of Health, Social Services and Public Safety to make sure that proper systems are put in place to help achieve these standards.

The Department has identifi ed fi ve standards relating to respect, attitude, behaviour, communication, privacy and dignity which can improve people’s experiences of using healthcare services.

All of us, whether as patients or as staff want to be treated courteously, with dignity, respect and sensitivity and all those involved in providing care are responsible for creating a friendly environment and a service, which the public can be satisfi ed with.

The Southern Trust has set up a Patient Client Experience Working Group and it has plans to ‘pilot’ a patient satisfaction survey beginning in October in Craigavon Area Hospital to get feedback from patients and clients on their experiences. This pilot will then roll out across all teams, facilities and services. This will happen gradually over a period of time as tools for measurement need to be developed for specifi c services or settings. This pilot is being adopted by all Health and Social Care Trusts in Northern Ireland.

> Dr Gillian Rankin, Una Toland, Roberta Brownlee (Non Executive Director), Melanie McClements, David Dougan, Fiona Wright at the launch of Improving the Patient Client Experience Standards

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International award for the Bluestone UnitThe design team involved in the development of the Bluestone Unit - the purpose-built mental health facility which opened in May 2008 - has been congratulated by the Health Minister following their success at the Design and Health International Academy Awards in Singapore. The Unit was awarded in the Mental Health project category.

Minister Michael McGimpsey said, “The Design & Health International Academy Awards recognise professional excellence in the research and practice of designing healthy built environments and have a signifi cant infl uence on the global design and development of humanistic environments that support health, wellbeing and quality of life. These awards demonstrate how my Department, the Trust and their design teams have worked effectively together on health and social care planning and design.”

The Trust’s Acting Chief Executive Mairead McAlinden adds, “”The Bluestone Unit provides leading edge mental health services and ensures best practice in terms of quality of care, patient safety and staff welfare. We believe that the facility will be a fl agship model for mental health service provision in Northern Ireland and provides Mental Health Practitioners with a range of options to respond appropriately to the mental health needs of the local community. The adjacent Resource Centre, which opened on 12 October, means that people can receive treatment in settings which are most conducive to their treatment and recovery.”

Stephen Douglas, Director of Hall Black Douglas Architects, said, “We are delighted that the innovative design adopted by the Trust in the Bluestone Unit is receiving national and international recognition. The integration of internal and external space gives a secure yet homely feel to the unit. The landscaping and connection with the natural surroundings work together with the relaxed informal layout to aid the path to good mental health.”

The Unit won the award for Best Design for a Mental Health Building at the prestigious Building Better Healthcare Awards held in November 2008.

Cancer Peer ReviewThe Southern Trust’s cancer services will be part of a major peer review project over the next few months.

All fi ve Trusts are taking part in this service improvement process, which is looking at quality of cancer services and benchmarking against best practice across the UK.

The review team in the Southern Trust are from cancer centres in London and will focus on four key topics - breast, colo-rectal, lung and gynae.

The review team will look at the patient experience and share examples of good practice here in the Southern Trust, as well as making recommendations on areas of development for our cancer teams.

The fi nal report will be published on the website www.cquins.nhs.uk when the review process is complete in summer of next year.

For further information on the review, please contact Head of Cancer Services, Alison Porter on ext. 2191

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Fred Walker, Health Estates, DHSSPS; David Preece, David Morley Architects (London);

Francis Rice, Director of Mental Health and Disability, Southern Trust; Michael McGimpsey,

Minister for Health, Social Services and Public Safety; Mairead McAlinden, Acting

Chief Executive, Southern Trust and Stephen Douglas, Hall Black Douglas Architects

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Trust and Patient Client Council Host Infection Control Workshop The Trust in partnership with the Patient and Client Council has hosted a workshop to gather the views of service users on infection control in hospitals.

Representatives from the community and voluntary sector, the general public and local government attended the event to share their views with Trust staff. Main topics discussed were patient priorities in relation to infection control; effective ways of providing patient information; and ways of involving patients and relatives in future developments. All issues raised at the workshop will be taken on board and included in future planning.

Some of those who attended the recent workshop on infection control.

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At a recent event held in Banbridge Health & Social Services Centre, Mairead McAlinden, Acting Chief Executive, announced the fi rst, second and third fi nalists in each of the six Award categories.

Speaking at the event Mairead said “We are delighted with the overwhelming response to our fi rst ever Trust Excellence Awards which are to celebrate and recognise the commitment, innovation and achievements of our staff. We had a total of 188 nominations, which I know represents the good work of staff throughout the Trust. I would also like to thank the nominators who took the time and effort to put forward their nomination.”

“I would also like to thank the judging panels for giving their time to shortlist the fi nalists, which was very challenging given the high standard of nominations received, and I would like to thank the Excellence Awards Working Group chaired by Roberta Brownlee, Non Executive Director, for all their hard work”.

In concluding the event Mairead said “I congratulate and thank every one of you for your outstanding contribution and commitment to the Trust and for the excellent service you provide for our patients and clients, thank you for going the extra mile!”

The Trust will be hosting a further celebration event to announce the overall Excellence Winner 2009, details of which will be sent to nominees and nominators shortly.

Excellence Awards Finalists>

First Category Raising Standards - Award for Excellence in Patient/Client Safety and Quality of Care

1st Place Anticoagulant Outpatient Team

2nd Place Multidisciplinary Team, Neonatal Unit, Craigavon Area Hospital and Una Toland, Ward Manager

3rd Place Staff from Ward 2 South Medical, combined with nomination for Sister Caroline Stretton, Ward Manager, CAH

Second Category Anything’s Possible - Award for Excellence in Service Creativity and Innovation

1st Place Seamus O’Reilly, Consultant in Emergency Medicine and Barry Conway, General Manager in Medicine and Unscheduled Care and A&E Staff

2nd Place Ultrasound Team and Jeanette MCartney, Superintendent Radiographer

3rd Place Change in Mind Project Team led by Brenda Byrne, Project Manager.

Third Category Views into Action - Award for Excellence in Staff Involvement

1st Place Staff within the Physical Disability Services under the Chairmanship of Bronagh McKeown

2nd Place Karen McCoy, Head of Information

3rd Place Multidisciplinary staff working within the Physical Disability Division under the Chairmanship of Bronagh McKeown

Fourth CategoryWorking Together - Award for Excellence in Partnership Working

1st Place Southern Area Urgent Care Services

2nd Place Radiology Staff across the Trust

3rd Place Lynne Smart, Promoting Wellbeing Lead

Fifth CategoryBest Care, Best Value - Award for Excellence in Delivering Improved Effi ciency

1st Place Janna-Clare Gracey, Domiciliary Care Business Manager

2nd Place George McKelvey, Podiatrist

3rd Place Intermediate Care Team, Newry

Sixth CategoryBehind the Scenes - Award for Excellence in Non-clinical Services

1st Place Agenda for Change Team, Agenda for Change Unit and Agenda for Change Payroll Team

2nd Place Community Equipment Store, Lurgan Community Stores

3rd Place Jacky Kingsmill, Patient/Client Liaison, Safety and Risk Manager

Back Row, Left to right, Mairead McAlinden, Acting Chief Executive Eileen Kerr, Staff Nurse; Sister Caroline Stretton, Ward Manager, CAH Una Toland, Ward Manager, CAH; Dr Martina Hogan, Consultant Neonatalogist, CAH; Grace Hamilton, Head of Community Paediatrics; Marie Cullen, Advanced Neonatal Nurse Practitioner; Staff Nurse Jane Lynch, Neonatal Unit, CAH; Roberta Brownlee, Non-Executive Director Front Row, Seated left to right, Sinead Doyle, Anticoagulant Pharmacist, Dr Boyd, Consultant Haematologist

Back row, Left to right, Mairead McAlinden, Acting Chief Executive; Karl Hughes, Newry and Mourne Mental Health Forum, Brenda Byrne, Change in Mind Project Team Manager, Barry Conway, General Manager, Medicine and Unscheduled Care; Jill Clarke, Radiographer, CAH; Seamus O’Reilly, Consultant in Emergency Medicine; Jeanette McCartney, Radiographer, CAH; Lisa Gallagher, Booking Centre Manager for Mental Health Services ;Roberta Brownlee, Non-Executive Director. Front Row, Seated left to right, Deirdre Sullivan, A&E Expeditor; Jeanette Thompson, A&E Department Manager.

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Back row, Left to right. Mairead McAlinden, Acting Chief Executive; Charlie O’Neill, Service Driver, Community Equipment Dept; JackyKingsmill, Patient/Client Liaison, Safety and Risk Manager; Karen Black , Medical Devices Coordinator, Cynthia Cranston, Head of Occupational Therapy; Robert Black, Community Equipment Service Storekeeper, Roberta Brownlee, Non-Executive Director. Front Row, Seated left to right, Elaine Gray, Project Assistant, Agenda for Change Unit; Anne Kidd, Clerical Offi cer, Agenda for Change Unit

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Back row, Left to right, Mairead McAlinden, Acting Chief Executive; Catherine Murchan, Occupational Therapist; Eamon Farrell, Physiotherapist; Aisling White, Rehab Assistant. Front Row, Seated left to right, Janna-Clare Gracey, Domiciliary Care Business Manager; George McKelvey, Podiatrist.

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Back row, Left to right, Mairead McAlinden, Acting Chief Executive; Ruth Watt, Planning and Information Assistant, Radiology Managed Clinical Network, Lynne Smart, Directorate Lead for Acute Services and Healthy Hospitals, Jeanette Robinson, Radiography Manager; Roberta Brownlee, Non-Executive Director. Seated, Marie McConville, Head of GP, OOH/MIU, Ann Tate, Lead Radiographer, South Tyrone Hospital.

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Back row, Left to right, Mairead McAlinden, Acting Chief Executive; Wendy Lappin, Community Access Offi cer; Suzanne Carlisle, Physiotherapist; Judy Loney, Occupational Therapist, Karen McCoy, Head of Information; Roberta Brownlee, Non-Executive Director. Front row, Seated left to right, David Petticrew, Head of Community Services for Adults with a Disability; Bronagh McKeown, Head of Physical and Sensory Disability Support Services

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Staff from the Trust recently participated in a Careers Convention and Medical Symposium at St Patrick’s High School, Keady The event attracted large numbers of students from the Armagh Learning Community and schools from Dungannon, Newry and Monaghan. Staff were able to share and engage with pupils and parents regarding information about the various career opportunities within the health and social care professions.

Staff attend Careers Fair at St Patrick’s High School Keady

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Social Work Staff share information with students.>

Selection & Recruitment staff at the careers fair.>

Trust runs Occupational Therapy and other health Professions careers open day for schools

The Southern Trust recently held an open day for fi nal year students from local schools to let them fi nd out more about a career in the health professions. The event was held on the Daisy Hill Hospital site and it focused on specifi cally on providing a background to the Occupational Therapy, Speech and Language Therapy, Radiography, Podiatry and Social Work professions.

The day included an informal drop-in area and formal presentation sessions on each of the Allied Health Professional (AHP) areas. The event attracted large numbers of students not only from Newry but also from Bessbrook, Kilkeel, Warrenpoint and Crossmaglen.

Local students fi nd out more about a career in radiography

The Local Comforts and free funds committee recently donated a new, special orthopaedic chair to South Tyrone Hospital.

Back Row: Mrs Edith Kennedy, Mrs Ursula Mackle, Mrs R McKeown, Senior Nurse Anne Quinn, Mrs Meta Riddle, Mary Burke (Head of Patient Services) Front Row: Mrs Rosemary Dickson, Sister Jenny Edgar, Mrs Anne Gilpin, Mrs Jennifer Eitel.

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Special orthopaedic chair donated to South Tyrone Hospital