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7/31/2019 3. Negotiation_ Attitudes and Approach 2003
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Negotiation
Attitudes andApproach
16 March 2012
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Once the negotiation is over, bothsides, especially the people directlyinvolved, have to live with the
agreements ..(Morrison Callero)
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Negotiation styles relate to
how people deal withconflicts..
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Negotiation styles
Forcing / adversarial
(Win-Lose)
Acommodating
(Lose-Win)
Compromising
(Give-Get) Collaborative/ Non
adversial
(Win-Win)
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Negotiation styles have a
direct bearing on theattitude or approach youwill take to negotiation
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Relationship Awarenes Theory
Each of us has aprimarymotivationalvaluesystem--theway we relate to others whenthings are going well for us.
Dr Elias Porter describe peopleas motivated by altruistic,assertive, or data-oriented
styles. There could be blends, and a
style made up ofequalportions of the three
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While you may adopt an
aggressive, moderate,submissive orcooperative person
during the process, youwill meet your goals..
Only when you
are clear on whatyou want and whyyou want it
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Your approach
to negotiationreflects..
Who you are What it will take
in the
negotiation tomake you feelgood about your
self
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evaluating your attitude
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1. By and large, I seemyself in day-to-day activities as:
A. Willing to pursuevigorously what Iwant in order to getit
B. Willing to give in toavoid conflict orconfrontation
C. Willing tocompromise or give
in to get what I canD. Willing to
collaborate to seehow both side cancome away with asense of
1. Secara umum, sayamelihat diri sayadalam aktivitaskeseharian:
A. Mau berusahakeras untukmendapatkan apayang saya inginkan
B. Mau mengalahuntuk menghindarikonflik dankonfrontasi
C. Mau berkompromiatau mengalahuntuk mendapatapa yang saya bisa
D. Mau bekerjasama
demi kemajuan
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2. With regard toseeking aparticular goal, I
would:A. Not stop untill I
get it, if possible.
B. Stop in order to
avoid upsettingmy self or others
C. Find a way ofgettingsomething, even
if not the wholething.
D. Try to find outwhat the otherperson wants andsee if we can both
2. Dalam mencapai tujuanatau mewujudkankeinginan, saya:
A. Tidak akan berhenti sampaiterwujud, jika memangmemungkinkan
B. Tidak masalah berhenti
daripada membuat sayaatau orang lain tidaksenang atau terluka
C. Berusaha mencari cara
mendapatkannya, walautidak semua keinginanterwujud
D. Mencari tau apa yangdiinginkan orang lain danmelihat apakah bisa
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3. Once discussion isover, I would:
A. Do what I thought
was right, even if Ididnt live up to theexact terms ofnegotiated result.
B. Do anything I couldto avoid being
accused of not livingup to the agreement
C. Try to change anypart I didnt like byfinding somethingelse to give the otherside
D. Do my best to live upto it, and I founddifficulties, I wouldapproach the other
side to have amutual solution
3. Setelah diskusi selesai, saya:
A. Melakukan apa yang saya
anggap benar, meskipun tidaksepenuhnya sesuai denganyang dinegosiasikan
B. Melakukan apapun agar tidakdibilang melanggar
kesepakatanC. Berusaha mengubah
beberapa hal yang saya tidaksuka dengan mencari hal lainsebagai pengganti kepadapihak lain
D. Melakukan hal terbaik untukmenepatinya, baru jikamenemukan kesulitan, saya
akan minta solusi yangmen untun kan bersama.
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Mostly B means: you dont like conflicand would do almost anything to avoid it.
This style is sometimes referred asacommodating
Mostly C means: compromise would beyour approach of choice. You are
comfortable giving in, in part, as long asyou can get something in return.
Mostly C means: you like to find thecommon ground wherever possible. Thisis collaborative style. People withcollaborative approach automatically ask:how can we both win? Having both sidewin usually means that interest or needsare being satisfied. This approach, where
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Read win-win solutionsapproach..
Distributive bargaining
Integrative negotiation
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See you next 2 weeks..
Thank you..
Happy holiday, everyone