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Tải xuống tệp đính kèm gốc Thi TOEIC chuẩn đầu ra You are logged in as MTK6 BÙI QUANG NINH (Logout ) You are here HUNG YEN UNIVERSITY / ► Đề thi TOEIC chuẩn đầu ra / ► Quizzes / ► READING SECTION / ► Attempt 1 READING SECTION & JavaScript must be enabled to continue! READING In the Reading test, you will read a variety of texts and answer several different types of Jeading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many as possible within the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers in the book. Part V Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C) or (D) on your answer sheet. Question 1 Marks: 5

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Page 1: 3 de Thi Toeic

Tai xuông têp đinh kem gôc

Thi TOEIC chuẩn đầu ra You are logged in as MTK6 BÙI QUANG NINH (Logout)

You are here

HUNG YEN UNIVERSITY

/ ► Đề thi TOEIC chuẩn đầu ra

/ ► Quizzes

/ ► READING SECTION

/ ► Attempt 1

READING SECTION

&

JavaScript must be enabled to continue!

READING

In the Reading test, you will read a variety of texts and answer several different types of Jeading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many as possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your answers in the book.

Part V

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C) or (D) on your answer sheet.

Question 1

Marks: 5

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Even well-established publishing firms frequently experience an unexpected ----------- in publication especially during the busy holiday seasons.

Choose one answer.

a. delays b. delayed c. delaying d. delay X

Question 2

Marks: 5

The company plans to purchase back-up generators to prevent the loss of information in case of a power -------------,

Choose one answer.

a. fails b. failure Xc. to fail d. failed

Question 3

Marks: 5

Proposals for the building -------------include new staff lounge, a fitness facility and a state-of-the-art daycare center for singl mothers.

Choose one answer.

a. expands b. expansive c. expanding d. expansion X

Question 4

Marks: 5

Dr. Maria Chilton told her patient to spend a minimum of thirty minutes -------- every day.

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Choose one answer.

a. exerciser b. exercise c. exercising X: spend time + V.ingd. exercised

Question 5

Marks: 5

Even though we tried to get in touch with the branch manager, -------------- remained out of contact for days, raising doubts about his sincerity.

Choose one answer.

a. him b. he Xc. himself d. his

Question 6

Marks: 5

The lawmakers passed a new resolution that requires all car manufacturers to-------------- their vehicles to tougher safety tests.

Choose one answer.

a. prohibit b. discard c. support Xd. subject

Question 7

Marks: 5

Although working from home allows people to spend more time with their family, it can be difficult unless time is effectively ------------

Choose one answer.

a. manage

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b. manageable c. manager d. managed X

Question 8

Marks: 5

The response to our new employee seminar was very encouraging -----------the management decided to offer another session next week.

Choose one answer.

a. that b. so Xc. in case d. or

Question 9

Marks: 5

----------------domestic sales to increase in foreseeable future, the central government should come up with a comprehensive plan to boost the economy.

Choose one answer.

a. Which b. For c. When d. In addition to X: in addition to + N

Question 10

Marks: 5

This article compares the originally proposed timetable------------ the actual progress made thus far.

Choose one answer.

a. which b. so c. with X : compare sth with sth d. where

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Question 11

Marks: 5

In such a fast-changing global market,products once considered as highly advanced can easily become ----------------

Choose one answer.

a. existent Xb. realistic c. purposeful d. outdated

Question 12

Marks: 5

The company management has announced its plan to ------------- the store's main base of operation from Seoul to Daejun in December.

Choose one answer.

a. transmit b. deliver c. refer d. relocate X

Question 13

Marks: 5

Ms. Harriet contributed greatly towards helping the institute attract funding, increase productivity --------- improve community relations.

Choose one answer.

a. but b. and Xc. nor d. also

Question 14

Marks: 5

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Mr. Montague will contact our office----------- the brochure needs important changes or corrections.

Choose one answer.

a. prevented from b. only if X c. asking for d. all about

Question 15

Marks: 5

Wire transfer is still the most preferred -----------of payment in many Korean online retailers because of the increasing concern for credit card fraud.

Choose one answer.

a. item b. display c. sample d. method X

Question 16

Marks: 5

Having -------------the rest of the chapters,Prof. Bovon invited his students to contribute their ideas for further discussion.

Choose one answer.

a. covers b. cover c. covering d. covered X

Question 17

Marks: 5

Employees can expect all travel expenses to be covered by the company but entertainment expenses must first be approved by ------------immediate supervisors.

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Choose one answer.

a. their Xb. theirs c. they d. them

Question 18

Marks: 5

The demand for new passenger vehicle is often -----------of the overall consumer sentiment.

Choose one answer.

a. thoughtful b. manageable c. reflective Xd. possible

Question 19

Marks: 5

The 5 acres of land---------------- which the city plans to build the new shopping complex were purchased.

Choose one answer.

a. for b. from c. to d. on X

Question 20

Marks: 5

Mr. Connelly will serve ----------- the project's new coordinator for the next three months before taking charge of the entire department.

Choose one answer.

a. on

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b. as c. of d. in X

Question 21

Marks: 5

Many dignitaries and government officials were invited to the eagerly ---------------- opening of the new center for homeless people.

Choose one answer.

a. awaited b. supposed c. informed Xd. instructed

Question 22

Marks: 5

Many companies with cash flow problems often try hard to give their investors the that. they are doing well financially.

Choose one answer.

a. projection b. description c. intuition Xd. impression

Question 23

Marks: 5

The architectural firm is considering the entire layout of the planned shopping complex to meet the new building codes as well as to appeal to a wider public.

Choose one answer.

a. redesign Xb. redesigned c. redesigning d. redesigns

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Question 24

Marks: 5

Situated within the beautiful Ozark valley, the Endymion Resort is one of the most located conference sites in the state.

Choose one answer.

a. absolutely Xb. willingly c. agreeably d. certainly

Question 25

Marks: 5

The real estate agent was recruiting new tenants for the newly built office I building to no success.

Choose one answer.

a. actively Xb. active c. activate d. activity

Question 26

Marks: 5

The City of Somerville Police Department's bicycle registration form requires bicycle owners to fill in the mode name of their bicycles and other details.

Choose one answer.

a. identifies b. identifiers c. identify d. identifying

Question 27

Marks: 5

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All city buses in the town of Gainsville will have to be modernized to the requirements regarding accessibility for the physically challenged citizens.

Choose one answer. ( Meet the requirement of: đáp ứng nhu cầu/ yêu cầu)

a. build b. meet Xc. face d. serve

Question 28

Marks: 5

In such a tight job market, many creative people on their own expertise to come up with a new business idea.

Choose one answer.

a. select b. refer Xc. draw d. seek

Question 29

Marks: 5

On Monday, the Pierson Publishing House will launch an ambitious advertising campaign for Real Life, a highly new novel from Korea.

Choose one answer.

a. introduced b. renewable c. anticipated d. anxious

Question 30

Marks: 5

Realto Restaurant Group decided to add a couple of new dishes to its popular lunch menu.

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Choose one answer.

a. before b. fascinated c. intended d. already

Question 31

Marks: 5

The Columbian Ministry of the Interior decided to construct a water dam to act as an barrier to reduce damage from flooding.

Choose one answer.

a. experimental b. experiment c. experimentally d. experimented

Question 32

Marks: 5

The new memoir of the belated Queen had been on the book stands for a few hours before they were completely sold out.

Choose one answer.

a. minutely b. rapidly c. hardly d. shortly

Question 33

Marks: 5

Communication skills are very important for shop supervisors job involves interacting with workers as well as customers on the floor.

Choose one answer.

a. whom

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b. what c. when d. whose X

Question 34

Marks: 5

The school's tuition increase will be about eight percent, to just four percent last year.

Choose one answer.

a. resolved b. included c. compared Xd. related

Part VI

Directions: Read the texts on the followin pages. A word or phrase is missing in some of the sentences. Four answear choices are given below each of these sentences. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Question 35

Marks: 5

Questions 141-143 refer to the following letter.

OearJames:

Thank you for your recent interest in the accounting position you --------- for with the

141. (A) applied .

(B) applying

(C) applicant

(D) application

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Accounting Division of Gary Armstrong Corporation.

We have reviewed your qualifications. And it is with regret that I must inform you that we have -------------- applicants whose qualifications are better suited for this particular position.

142. (A) another

(B) the other

(C) other

(D) others

We have also reviewed your background for other possible positions, and we do not currently have one that would effectively use your qualifications and experience.

We do not anticipate more openings in the ------------- future, We will however keep

143. (A) nearby

(B) nearness

(C) nearly

(D) near

your application on file and contact you should a suitable position become available.

Sincerely,

Sharon Sala

Human Resources Department

Question 141 ?

Choose one answer.

a. applied Xb. applying c. applicant d. application

Question 36

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Marks: 5

Question 142 ?

Choose one answer.

a. another b. the other c. other Xd. others

Question 37

Marks: 5

Question 143 ?

Choose one answer.

a. nearby b. nearness c. nearly d. near X

Question 38

Marks: 5

Questions 144-146 refer to the following letter.

GREAT EASTERN BANK OF MISSISSIPPI

100 Water Street, Jackson, MS

Apri128,2006

Mr. John Doe

123 L Street

Anytown, Nebraska

Dear Sir,

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I refer to your letter dated April 2, 2006 addressed to Mr. J.J. Goode, Senior Vice President. Our bank is willing to assist you in tracing the transfer of US $800 by contacting Ace Loans on your behalf even though we feel your banker, Second National Bank, should do that for you as you are their customer. It is the transferring bank's responsibility ----------- they have

144. (A) to be ensure

(B) ensuring

(C) to ensure

(D) ensured

complied with the instructions given to them by the remitting party. Before we can assist you, however, it will be necessary for you to send, to my attention, the ------------- documents:

145. (A) consecutive

(B) constant

(C) next

(D) following

1. A copy of the January mail transfer from Second National Bank

2. A copy of the payment order (i.e. check, wire, credit invoice) sent to Ace Loans by the U.S. correspondent bank used to pay Ace Loans

It appears that you do not possess at present any evidence from Ace Loans that it has received the funds which the above documentation will verify.

Great Eastern is, as always, ready to serve its clients in every way. Please feel free to write

if you -------------- any other banking problems.

146. (A) encounter

(B) include

(C) affect

(D) induce

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Sincerely,

Michael George

Asst. Vice President

Investigations Mgmt / Ip

Question 146 ?

Choose one answer.

a. to be ensure b. ensuring c. to ensure Xd. ensured

Question 39

Marks: 5

Question 145 ?

Choose one answer.

a. consecutive b. constant Xc. next d. following

Question 40

Marks: 5

Question 146 ?

Choose one answer.

a. encounter Xb. include c. affect d. induce

Question 41

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Marks: 5

Question 148 ? => Không thấy câu hỏi ở chỗ nào?

Choose one answer.

a. expanding b. expediting c. expressing d. exiling

Question 42

Marks: 5

Question 149 ? => Không thấy câu hỏi ở chỗ nào?

Choose one answer.

a. if b. unless c. even though d. until

Question 43

Marks: 5

Questions 150-152 refer to the following letter.

In reply, please refer to our file OL 9991. Dear ITE Consumer:

ITE and Clinton County are pleased to bring you Enhanced 9-1-1, a new emergency response system which will soon be in your area. This new system, provided by ITE, will help the Clinton County response units to serve you more efficiently.

When you call 9-1-1 in an emergency, this system automatically displays and --------------- your

150. (A) replaces

(B) relays

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(C) impairs

(D) implants

telephone number, address and any other special conditions or instructions you need to provide to police, fire or ambulance services -------------- to your location.

151. (A) dispatched

(B) redeemed

(C) offered

(D) rebated

If you have questions about the new Enhanced 9-1-1 system, please call Tommy Green, E 9-1-1 Director at (613) 774-9971.

To help county officials serve you better, if someone in your family has a special medical condition, or if your home or business has hazardous materials, please complete the enclosed form and mail the information as soon as possible. All information -------------- provide

152. (A) your

(B) yourself

(C) you

(D) yours

will be held in the strictest confidence.

PLEASE NOTE: If you or family members have no special conditions, it is not necessary to

return this information card.

Question 150

Choose one answer.

a. replaces b. relays Xc. impairs

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d. implants

Question 44

Marks: 5

Question 151 ?

Choose one answer.

a. dispatched b. redeemed c. offered Xd. rebated

Question 45

Marks: 5

Question 152 ?

Choose one answer.

a. your b. yourself c. you Xd. yours

Part VII

Directions: In this part, you will read a selection of texts, such as magazine and newspaper articles, letters, and advertisements. Each text if followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Question 46

Marks: 5

Questions 153-156 refer to the following article.

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Toronto – A new contract has been signed by the City of Toronto and the State of Michigan regarding the controversial shipment of Toronto's excess garbage south of the border to be buried in fields formerly used as agricultural land.

Toronto's mayor, Fred Wilson, commented that a contract agreement was reached after hours of negotiations between officials from Michigan and Toronto's city council. He he was very pleased that they were able to settle the main points of contention, which were the amount of garbage Michigan would accept per year, how many years the contract would last for, and how much Toronto would need to pay to the state.

There have been protests both in the US and in Canada regarding the new plan. Some Torontonians feel that the city should be focusing on reducing the amount of garbage being produced here in the hope that shipment of garbage elsewhere would be unnecessary, while environmental groups in Michigan are strongly opposed to bringing garbage from areas onto state land.

Question 153: What is this article mainly about?

Choose one answer.

a. A new contract between the governments of Canada and the US X b. A plan to ship garbage south of the border c. A plan to reduce the amount of garbage produced in Toronto d. Anti-American protests

Question 47

Marks: 5

Question 154: Who made a comment on the new contract?

Choose one answer.

a. The State of Michigan b. City council officials c. The mayor of Toronto Xd. Protesters

Question 48

Marks: 5

Question 155: Which of the following was not a main point of contention regarding the contract?

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Choose one answer.

a. The amount of garbage Michigan would accept b. How much money would change hands c. The length of the contract Xd. How the garbage would be shipped

Question 49

Marks: 5

Question 156: What do some Torontonians want the city to focus on more?

Choose one answer.

a. Negotiating a better contract b. Reducing the amount of waste produced Xc. Bringing the trash in from Michigan d. Shipping the trash in energy efficient ways

Question 50

Marks: 5

Questions 157-158 refer to the following letter.

From: Mr. Donnie Bae

January 19,2006

To: Ms. Angela Montague

Transportation Coordinator

On behalf of our employees, most of whom take the Queenstown bus to the Speedo plant every day, we are concerned that our employees are arriving late for work.

Our staff uniforms need to be kept at work, but by the time staff put on their uniforms they arrive at their shift stations 10 to 15 minutes later than the start of their shift.

We wonder if it would be possible to have the morning bus depart 15 minutes earlier. We are looking forward to hearing from you on this matter.

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Question 157: What is Ms. Montague informed of in this letter?

Choose one answer.

a. More buses are needed. b. The employees arrive late for work. Xc. New stations will be built next month d. New uniforms are out of stock.

Question 51

Marks: 5

Question 158: What does the writer want Ms. Montague to do?

Choose one answer.

a. Lower the bus fare b. Change the bus route Xc. Have buses run more frequently d. Revise the bus schedule

Question 52

Marks: 5

Questions 159-160 refer to the following information.

Thank you for choosing the Eye-Saver Anti-Glare System. The Eye-Saver System fits over your computer screen to eliminate glare and remove excessive strain on your eyes. Eye care experts from around the country urge their clients to protect their eyes during long hours of computer use. The Eye-Saver System has been proven by researchers to improve comfort in the office.

To install your Eye-Saver System, remove the protective cover. Using the hooks at the top of the screen, carefully hang it on the front of your computer monitor. The hinges allow you to adjust the angles of the screen for optimal viewing comfort. To clean your computer screen, wipe using plain soap and water. If you are not satisfied with our product for any reason, please contact our customer service representative at 1-800-425-SA VE.

Question 159: Where would this information probably be found?

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Choose one answer.

a. In a pharmacy b. In a computer software manual c. In a product package Xd. In a magazine advertisement

Question 53

Marks: 5

Question 160: What is NOT given as a benefit of the product?

Choose one answer.

a. It improves eye comfort. b. It is washable. Xc. It improves screen contrast. d. It is adjustable.

Question 54

Marks: 5

Questions 161-162 refer to the following servey.

To: Josie Wales

Subject: The Quality of our. Accommodations at Oak Lodge

Date: February?

From: Jenny Jamieson

You have been randowlyselectoo from a list of recent guests to receive a survey from us regarding your impressiQns on the quality of our services during your stay with us. Please be kind enough to fill out the form below, and we welcome any additional comments you can make that will help us to better serve you in the future.

How would you rate:

Excellent. Good Poor

Additional comments or suggestions:

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For the most part, the stay was enjoyable, but I have three complaints: room service was very slow and the food I received was cold, and mattress was somewhat lumpy, and this dave me a sore back.

Question 161: What is the purpose of the document?

Choose one answer.

a. To request a room service order b. To ask clients for advice in improving services Xc. To ask people to stay at their hotel d. To ask about where a good hotel can be found

Question 55

Marks: 5

Question 162: What was Josie's complaint about room service?

Choose one answer.

a. The food was overpriced. b. The staff was unkind. c. The menu didn't have enough selection. d. The service wasn't quick. X

Question 56

Marks: 5

Questions 163-164 refer to the following memorandum.

To: All Managers

From: Harold Geezer ,Company President

Date: Tuesday, July13

Because ovrecentissues related to discipline of employees, as well as dismissals where these employees have brought lawsuits against the company, I have decided that there is a need for a well-documented company policy regarding both discipline and dismissals. I have asked the Human Resources department to draft this document, and to have it completed by September 1st of this year.

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Once this document is completed, it will be distributed to all managers to be carefully reviewed. You will be given until September 7th to submit any concems you may have to Human Resources in writing. On September 15th, there will be a meeting of all managers, Human Resources and myself to make any final changes to the document, It will then be distributed to all employees on September 21st, who must then read it carefully and sign it by September 28th

Question 163: By when must employees sign the company policy?

Choose one answer.

a. September 1 st b. September 15th c. September 21 st d. September 28th. X

Question 57

Marks: 5

Question 164: How must managers submit their concerns about the document?

Choose one answer.

a. At a meeting b. Directly to employees c. In writing to human resources Xd. In writing to the president:

Question 58

Marks: 5

Questions 165-166 refer to the following email.

TO: Edith Pricklie ([email protected])

FROM: Francis Tranworth ([email protected])

RE: Ticket confirmation

DATE: December 12, 2004

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Dear Mrs. Pricklie,

I am writing to confirm that your flight to Bombay, India has been booked, with a departure date of April 6, 2005, returning May 12, 2005. The total price for the ticket will be $1,216, including all fees and taxes.

We do, however, at this time wish to offer you an extended package which will include the airfare, as well as hotel accommodations during your stay, tours of the interesting sites in and around the city, as well as a private car to take you from place to place. We can offer you all of this for the low price of $2,999.

Please verify which package you wish to receive, and we will print and mail your fligh ticket to you, along with vouchers for any other services you wish to receive. The deadline to pay for the ticket is March 6.

Many Thanks,

Francis Tranworth

Question 165: Which of the following is NOT included in the extended package?

Choose one answer.

a. A translator Xb. A flight ticket c. A private car d. Tours of the area

Question 59

Marks: 5

Question 166: How will the ticket be sent to Mrs. Pricklie after she pays for it?

Choose one answer.

a. By courier b. By fax c. By mail X d. She must pick it up in person.

Question 60

Marks: 5

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Questions 167-169 refer to the following letter.

Sassy Children's Day Camp

1873 Play Place

Seattle, WA 29909

June 13

Mr. David Campbell

1987 Workers Drive

Seattle, WA 29903

Dear Mr. Campbell

We appreciate your interest in our July Day Camp program, and we wish to confirm that you will enroll your children in the program. As you are aware, our program offers the chance for your children to have many exciting experiences, both here at our facility, and at other locations in and around the city where we occasionally go on field trips. These field trips include visits to museums, amusement parks, trips to swimming pools, as well as nature walks, for which we have guides who are knowledgeable in the local animal and plant life. We make a serious effort to make every day at camp fun and educational.

Your letter to us stated that you have three children, which means that you are eligible for our special group discount. The cost per child for the month for a single child is $599, but with three or more children, the cost is only $509, a 15 percent saving! This means you will need to pay the low total price of $1,527 for your entire family to attend the camp. Also, if your children have other friends who wish to attend the camp, they can enjoy the same savings if you book them all at once.

We look forward to your confirmation, and we look forward to seeing your wonderful kids here at Sassy Children's Day Camp.

Sincerely,

Jesse James

Jesse James, Director

Sassy Children's Day Camp

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Question 167: What is the purpose of this letter to Mr.Campbell?

Choose one answer.

a. To confirm the children's enrollment b. To advise him of the ,services they offer X c. To encourage him to have children d. To book tickets at the museum

Question 61

Marks: 5

Question 168: How many children, at a minimum, mus be booked together for the camp in orde to qualify for a discount?

Choose one answer.

a. 1 b. 2 c. 3 Xd. 4

Question 62

Marks: 5

Question 169: Which of the following is NOT a benefit o the program?

Choose one answer.

a. It's educational. b. It's free. Xc. It's exciting for children. d. It's cheerful.

Question 63

Marks: 5

Questions 170-172 refer to the following advertisement.

Jeebus Corporation Request For Proposal (RFP)

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Jeebus Corporation has, in the immediate upcoming future, a need for assistance from a future partner company who can help further our goals by producing printed materials which will spread our message to as many people as possible. In order to fulfill this need, this partner would need to be able to fulfill the following requirements:

1. Have sufficient writing and editing staff to produce 5,000 words of high-quality advertising copy per month.

2. Have staff photographers available to photograph various conferences and other events so there can be attractive visuals included in the materials released.

3. Have access to affordable printing services capable of producing 300 to 500 thousand full-color copies of our monthly newsletter, which consists of 24 pages.

Please submit your proposals by March 18, 2005. Proposals should be sent according to the contact information found on the cover page of this RFP.

Question 170: What kind of material does Jeebus Corporation need help producing?

Choose one answer.

a. Internet content b. Printed information X c. Billboards d. TV advertising

Question 64

Marks: 5

Question 171: How many words must writers and editor produce in a month?

Choose one answer.

a. 300 b. 500 c. 1,000 d. 5,000 X

Question 65

Marks: 5

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Question 172: What kind of staff is NOT specifically mentioned as required at the future partner company?

Choose one answer.

a. Communications representative Xb. Photographer c. Editor d. Writer

Question 66

Marks: 5

Questions 173-175 refer to the following notice.

How to Build a Birdhouse

This is much more than a simple instructional manual explaining the materials required and the dimension of the pieces that must be fitted together to build a birdhouse. This book is full of tips with regard to proper sawing, nailing, screwing and gluing techniques that will help you to build the highest-quality birdhouse on your block! There is also information that can help you to choose the best wood when you visit your lumberyard, as well as painting tips that will help you decorate your birdhouse and protect it, so that many generations of your little friends can raise families in it.. These tips can be applied to any number of home carpentry projects after you practice them by building this little wonder! 129 pages, expect 4-6 weeks for delivery. Completion of the birdhouse takes about 10 working hours.

Question 173: What kind of skill does this book give tips for?

Choose one answer.

a. Pottery b. Drawing c. Making wooden things d. Interior home decorating X

Question 67

Marks: 5

Question 174: Which of the following does the notice mention will protect the birdhouse?

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Choose one answer.

a. Proper gluing b. Proper painting Xc. Proper nailing d. Proper screwing

Question 68

Marks: 5

Question 175: Which of the following is NOT discussed in the notice?

Choose one answer.

a. Sawing techniques b. Selection of materials c. Decoration of the birdhouse d. Placement of the birdhouse X

Question 69

Marks: 5

Questions 176-177 refer to the following letter.

Yearly Athletics

March 26

To: Mr. James Frank

99 Sahara Road, Canberra, Australia

From: Jimbo Jones, Tournament Organizer

88 Gobi Drive, Sydney, Australia

Dear Mr. Frank:

I'm replying to your letter requesting that the cricket tournament be postponed from May 30 of this year to June 6. Unfortunately, we must decline this request. We understand your desire to include everyone, and we wish we could accommodate those teams which are unable to attend on the originally scheduled date. However, there has been too much

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work done to promote the event for the originally scheduled date. Also, Wiggly Field has already been reserved for May 30, and there is a steep penalty to be paid for changing the date.

Best Regards,

Jimbo Jones

Question 176: Why was a request made to reschedule the event?

Choose one answer.

a. There is no field available. b. The necessary preparations haven't been made yet. c. To include more teams in the event X d. There could be a penalty if they go ahead as planned.

Question 70

Marks: 5

Question 177: When will the tournament actually be held?

Choose one answer.

a. May 30th b. June 6th Xc. March 26th d. March 30th

Question 71

Marks: 5

Questions 178-180 refer to the following advertisement.

Accounting Director Needed

The Bland Corporation is seeking highly skilled and motivated professionals to apply for the position of Accounting Director for the Northeast Division. Applicants must have an MBA, be certified CPAs, have a minimum of 10 years experience working in the accounting field, and have 5 years management experience. The job will include roughly 20 days of travel a year to domestic and international locations, and a very hard working

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attitude will be a requirement in this position. Benefits include full medical and dental family coverage, a six-figure salary, and an end of contract bonus, as well as a substantial retirement pension, depending on how many years of service the successful applicant provides. Please send your resume and cover letter to Ruth Jucinia at [email protected]

Question 178: How many years of accounting experience must applicants have?

Choose one answer.

a. 5 b. 6 c. 10 Xd. 20

Question 72

Marks: 5

Question 179: Which of the following is NOT required applicants?

Choose one answer.

a. A business degree b. A willingness to travel c. A hard working attitude d. A history of earning a high salary X

Question 73

Marks: 5

Question 180: What are the benefits of a successful applicant?

Choose one answer.

a. 100 thousand dollar yearly salary b. An apartment c. An overseas trip d. Health insurance X

Question 74

Marks: 5

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Questions 181-185 refer to the following advertisement.

Sign Up for GoodFCU E (electronic)-Statements or E-Notices and Be

Entered to Win a $100 Gas Card!

Dear WAYNE R. HUSH,

Since you currently receive GoodFCU account E-Statements, you know they offer you a fast and easy solution for viewing your monthly/quarterly account statement in Computer Line. Other E-Notices that you may find useful are VISA E-Statements, Transaction Notices and the Loan Billing Notice.

Sign up for E-Statements or E-Notices from now until July 31, 2006 and be entered to win one of three $100 Mobile gas cards.* It's perfect for your summer travels!

.VISA E-Statements work just like your GoodFCU account E-Statements. You receive an email notifying you that your VISA E-Statement is ready to be viewed in Computer Line. Also, with VISA E-Statements, a link is provided to make an online payment.

.Transaction Notices are sent via email and inform you if you have an overdraft transfer from one account to another (for example, from savings to checking) or if you have a Non-Sufficient Funds (NSF) check.

.Loan Billing Notices. Receive your loan payment notices and late notices (Instant-Cash, Home Equity Loan, etc) via email. When you select an E-Notice, you are also able to choose how many days before your due date you would like to receive the E-Notice.

Sign Up Today!

Login to Computer Line from the GoodFCU home page

.Make sure your email address is current

.Choose the "E-Services" menu

.Choose "E-Correspondence Sign Up" from the drop down menu

Select "Electronic" as your delivery method for the appropriate statements and/or notices (you may choose to receive all your statements and notices electronically by checking the box at the top of the list)

.Enter and confirm your email address

.Agree to the online disclosure

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Sincerely,

Good Federal Credit Union [email protected]

To: [email protected]

From: [email protected]

Subject: Hi, this is Wayne Hush.

Dear Good Federal Credit Union,

I signed up for the E-Statements, Transaction Notices and the Loan Billing Notice a few days ago, and I still didn't get my $100 Mobile gas card. I am actually going on a trip to Las Vegas in two days, so it would be very useful for me to have a gas card. Therefore, please check if you have made a mistake in not sending me the gas card or possibly it got lost on the way to my mailbox. I just want my gas card as soon as possible. Thank you.

Sincerely,

Wayne Hush

[email protected]

Question 181: What is the first email about?

Choose one answer.

a. It is a brochure from a bank introducing a new mortgage loan. X b. It is showing how much Mr. Hush borrowed from the bank. c. It's introducing a way to get a $100 gift card when you sign up. d. It is advertising their new deals.

Question 75

Marks: 5

Question 182: What is NOT one of their new services?

Choose one answer.

a. Electronic view of spending history

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b. Transaction notification c. Low interest loan Xd. Loan payment notice

Question 76

Marks: 5

Question 183: What is one of the procedures to sign up for the service?

Choose one answer.

a. Choose E-Customer Service b. Choose E-Correspondence Sign Up Xc. Enter and change your password d. Enter your personal identification number

Question 77

Marks: 5

Question 184: Why does Mr. Hush say he needs a gas card?

Choose one answer.

a. He doesn't have any money for gas. b. His car takes up lots of gas. c. He will need lots of gas soon. Xd. He wants to sell it to other people.

Question 78

Marks: 5

Question 185: What is correct about the two readings?

Choose one answer.

a. Good Federal Credit Union has sent the gas card to Mr. Hush. b. Mr. Hush has not signed up for the new services yet. c. Good Federal Credit Union doesn't offer any free gas cards. Xd. Mr. Hush probably has not won the free gas card contest.

Question 79

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Marks: 5

Questions 186-190 refer to the following introduction and email.

Honors College Information Sessions

Congratulations students, for your excellent academic achievement during your first semester at ASU. The Honors College is pleased to offer you an opportunity to learn more about Honors College membership. You are invited to attend one of the Honors College introductory sessions noted below:

January 23 -Monday -129 Shody Hall -4:30-5:30 pm

January 24 -Tuesday -CI06 Colmes Hall- 4:30-5:30 pm

First-year students may apply for membership in the Honors College during their second semester if they maintain at least a 3.5 G.P.A. and expect to reach sophomore standing by the end of the semester. If you are interested in applying after attending one of these sessions, you will schedule a time to meet with an Honors College adviser in Eustace-Cole Hall.

If you cannot attend any session, you can make an appointment BEGINNING JANUARY 30 with an Honors College adviser by using the on-line scheduling system.

Henry D. Cogner

Dean, The Honors College E-mail: [email protected]

TO: HenryCogner <[email protected]>

FROM: Jimmy Dashes <[email protected]>

SUBJECT: RE: Honors College Information Sessions

Dear Prof. Henry Cogner,

My name is Jimmy Dashes and I am a freshman in Arizona State University. Even before coming

into ASU, I've heard great things about the Honors College and one of the goals that I've set this

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year was to get into the Honors College. But I feel that I've had to come a long way to even apply

for the Honors College. My family's business has been going down ever since we moved to Arizona and}ast semester, I didn't get the money for the scholarship I earned, which was going to be used for my tuitions. So I had to work 12 hours a day every day for two months from September to November. Then at the end of November, before the final exam period, I got into a car accident, and 1 had to spend one week in the hospital.

My current G.P.A.after the first semester is 3.3. And I know that the G.P.A. has to be over 3.5 to be eligible to apply for the Honors College. However, I plead with you Prof. Cogner that you consider my situation and how it was inevitable for me to do not as well as I could and not get over 3.5 G.P.A.I thank you for your time and attention, Prof. Cogner.

Siricerely,

Jimmy Dashes

ASUfreshman

Question 186: What is the purpose of the first passage?

Choose one answer.

a. To recruit staff to help students who apply for Honors College b. To find students among juniors to joi Honors College membership Xc. To offer students with high overall grade studying in Arizona State University d. To look for any students who can make to the introductory sessions

Question 80

Marks: 5

Question 187: In which hall would you meet with an Honors College advisor?

Choose one answer.

a. Shody Hall b. Eustace-Cole Hall Xc. Honors Hall d. Colmes Hall

Question 81

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Marks: 5

Question 188: What should students who cannot make to introductory sessions do?

Choose at least one answer.

a. You can visit the Honors College office to make an appointment with a advisor. b. You can go on the internet to make a appointment with an advisor. X c. You can read the Honors College Handbook instead. d. You just go ahead and pick up the

Question 82

Marks: 5

Question 189: Which one describes the student's o emotional state in the email most accurately?

Choose one answer.

a. He is satisfied with what he had through. b. He is very anxious that Prof. Cog will not accept him. c. He has no ambition to enter the college. d. He is sincere and hopeful. X

Question 83

Marks: 5

Question 190: What is NOT true about the student?

Choose one answer.

a. He had to miss two months of sc for working. Xb. He got into a car accident last semester. c. His family is not able to support financially right now. d. He really wants to get into the H College.

Question 84

Marks: 5

Questions 191-195 refer to the following letters

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May 23, 2006

Mr. Paul Aljouney

Standing Mobile Technology

81 Fulham Road

London, SW3 6RD

Dear Mr.Aljouney:

I read in the July issue of the popular journal, New Technology, about your new cellular phone, the Ultra 700 1-2. As we are the major distributor of cellular phone accessories online, the Ultra 700 1-2 is the kind of product we look for.

Our company, Wireless.com would be interested in selling the batteries, chargers, speakers, and other accessories that come with the Ultra 700 1-2, and of course the Ultra 700 1-2 itself.

Would you please be kind enough to send us a sample Ultra 700 1-2 phone and the accessories that will accompany the Ultra 700 1-2 and the proposed list prices? I would also appreciate the opportunity to meet with your sales representative to discuss volume discounts.

I look forward to hearing from you at your earliest convenience.

Sincerely,

Don Phillips

Supply Manager

Wireless.com

May 28, 2006

Don Phillips

Wireless.com

32000 Business Center

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Indianapolis, IN 65344

Dear Don Phillips,

I want to thank you for the great interest and attention you are giving to us. Yes, we will send you our sample accessories that accompany the phone and a sample phone as soon as possible. We should be able to send them to you by June I st if everything goes according to plan. Here's the list of accessories we have with our new product Ultra 700 1-2 and we hope that this will help you to come up with a good contract soon.

We are in the process of producing more accessories which I have not included in the table. We will send you the rest of the accessory list as soon as we are ready to produce them successfully.

Once again, thank you for your interest in our product.

Sincerely,

Paul Aljouney

Standing Mobile Technology Production Manager

[email protected]

Question 191: What is the purpose of Mr.Phillip' letter ?

Choose one answer.

a. He wants to buy Standing Mobile Technology Company. b. He wants to know if the S.M. T. Company has any new products. c. He wants to bargain with Mr. Aljouney to lower the price. d. He wants to sell S.M.T.'s new product. X

Question 85

Marks: 5

Question 192: What do you know about the Wireless.com Company?

Choose one answer.

a. It sells lots of electrohic products. b. It sells mobile phone attachments. Xc. It installs wireless connections for customers.

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d. It turns normal phones into wireless.

Question 86

Marks: 5

Question 193: How did Mr. Aljouney's response to the letter?

Choose one answer.

a. He isn't really interested in doing business with Mr. Phillips. b. He is excited to sell products to Mr. Phillips. Xc. He is unsure whether he should sign a contract with Mr. Phillips. d. He needs some time before he makes the decl'sl"on

Question 87

Marks: 5

Question 194: What is NOT one of the products Standing Mobile Technology is producing?

Choose one answer.

a. Phone decorations Xb. Earphones made by Sennheiser c. Cellular phone batteries d. Ultra 700 1-2

Question 88

Marks: 5

Question 195: Which of the choices is true about the accessories?

Choose one answer.

a. Battery is the cheapest attachment. b. Earphones and Mic are dealt with different product. Xc. Phone cover costs less than $25. d. There are only two accessories for the Ultra 700 1-2.

Question 89

Marks: 5

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Questions 196-200 refer to the following e-mail.

From: Namsu Jeong <[email protected]>

To: Aaron Prince <[email protected]>

Subject: Requests for information

Date: Fri, Feb 2,2006 16:23

Since we introduced our new camera, we've been getting a lot of requests for more information. I started a checklist to make sure we keep track of what our potential customers want. New Prints sent me an e-mail yesterday requesting 100 brochures and a display stand. (Are the brochures back from the Make Ads yet?) Inside Photo asked me this morning to get a sales rep to call. All the representatives are at a meeting and won't be able to return calls until Feb 5, next Monday. However, I will talk to the reps manager to see if they can finish their project earlier to talk to our clients.

From: Aaron Prince <[email protected]>

To: Namsu Jeong <[email protected]>

Subject: Re: Requests for information

Date: Fri, Feb 2, 2006 17:35

Today, I received requests for brochures from Marvel Film, Digital Zip, and Media Top.Bea Gomez of Camera.com sent an e-mail yesterday, Feb 1st, and she wants a sales representative to call, and she also wants to get info on promotional materials. Unfortunately, the brochures won't be ready until next week. This afternoon, I'll fax a promotional flyer to each of them and tell them the brochures will be sent on Feb 6th. I'll also tell them about our new processing service.

Question 196: What is true about the two e-mails?

Choose one answer.

a. They are sent to their all group members. b. They share information about their business. Xc. They are written day after day. d. They contain the phone & fax number also.

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Question 90

Marks: 5

Question 197: What is one of the problems they are experiencing?

Choose one answer.

a. The brochures have the wrong information. b. They still haven't introduced their new camera to the market yet. c. The printing company hasn't finished printing the brochures yet. Xd. The brochures will be ready by tomorrow.

Question 91

Marks: 5

Question 198: When will they provide the brochures to their clients?

Choose one answer.

a. Feb. 1st b. Feb. 2nd c. Feb. 5th d. Feb. 6th X

Question 92

Marks: 5

Question 199: What does Aaron plan to do?

Choose one answer.

a. Visit each client to talk to them about their new product b. Fax a promotional flyer to clients X c. Find other representatives who are free d. Send an email to 8ea Gomez of Camera.com

Question 93

Marks: 5

Question 200: Which of the following describes their job correctly?

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Choose one answer.

a. They make and design cameras. b. They assemble their new products. c. They run the business with their friends. d. They promote their new products. X

Question 94

Marks: 5

Questions 191 through 195 refer to the following chart and memo.

Customer Survey Results, March 2006

The following chart shows the results of a recent survey carried out over a four week period at six different branches of Buyways. Customers were given a form to fill in after they had finished shopping and were asked to consider the following reasons for choosing Buyways as their regular supermarket:

* Quality -Is quality of the products on sale a significant factor in choosing Buyways?

* Price -Are prices at Buyways competitive, and does this influence your decision to shop here?

* Range of products -Does Buyways offer a wide range of goods, and how important is this to you?

* Service -How important is selVice, and does this influence your decision to shop here?

* Advertising -Did you come here as a result of our advertising? If so, please specify. How important is advertising in shaping your choice of supermarket?

* Location -How important is location: distance from home/office, availability of other amenities, transportation, etc.? Please specify.

Memo

To: Andy Gilbert, Jane Patel, Michael Alans

From: Jimmy McClellan

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Re: Customer Survey

Date: April 3, 2006

The results of the survey have been tabulated, and this is what they look like. I'm reasonably satisfied, but on reflection, I think we should have worked the questions so that we got more detailed answers. For instance, it's not clear whether customers just don't care much about service, or whether they think we don't offer very good service. There's a pretty significant difference between the two. But anyway, I think it gives us something to base future advertising and promotional campaigns around. As age increases, customers claim that advertising affects their decisions less. So we might want to focus future campaigns on our younger customers. I'm not going to comment on everything here - I'll save that for Friday's meeting. However, I do want you all to look at the chart carefully and bring some concrete ideas with you on Friday.

Question 191: What information is shown in the chart?

Choose one answer.

a. Reasons why people shop at one particular supermarket chain Xb. Reasons people are dissatisfied with most supermarket chains c. Reasons why people choose supermarkets near their homes d. Reasons people watch advertising

Question 95

Marks: 5

What do the recipients of the memo probably do?

Choose one answer.

a. Work as sales clerks for Buyways Xb. Work in the advertising department of Buyways c. Work as suppliers for Buyways d. Work as shelf stackers

Question 96

Marks: 5

What criticism does Jimmy McClellan make of the survey?

Choose one answer.

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a. The answers are ambiguous. Xb. The data took too long to collate. c. The sample group of customers was too large. d. A lot of the forms were not filled in accurately.

Question 97

Marks: 5

Who claimed to be most affected by advertising?

Choose one answer.

a. Shoppers in their 20S Xb. Shoppers in their 30S c. Shoppers in their 40S d. Shoppers in their 50S

Question 98

Marks: 5

Why doesn't Jimmy McClellan give a detailed analysis in the memo?

Choose one answer.

a. He didn't have enough time. b. He doesn't like writing. c. He is waiting until he meets the other in person. Xd. He didn't have enough paper.

Question 99

Marks: 5

Questions 196 through 200 refer to the following letter.

Eden Mail Order

PO Box 34

New London, CT 06320

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Dear Sirs,

I recently ordered several items from the Eden Mail Order Fall catalog. This is the first time that I have used your services. Although one of my acquaintances warned me that she had experienced problem with your company, I put it down to her bad luck, and, attracted by the designs of your products, placed an order of my own using the order form enclosed with the catalog.

As a first-time customer, I was entitled to free delivery on orders of over $50. I easily qualified for this but on receiving my credit card statement, I discovered I had been charged $20 for delivery.Despite three phone calls to your customer service agents, this, has yet to be rectified. Next, of the five items which I ordered, three were the wrong color, and four were the wrong size. Again, despite several phone calls, I am still waiting for replacements.

I am willing to give Eden one more chance, but if these problems have not been resolved before the d of the month, I will be demanding a refund and will be informing the Better Business Bureau.

Sincerely,

Sarah Martin

Bringing the Best to Your Doorstep

Eden Mail Order

PO Box 34

New London, CT 06320

November 1st

Sarah Martin .

1802 Green Ln Apt #307

Woolwich, ME 04579

I Dear Ms, Martin,

On behalf of Eden Mail Order, I offer our sincerest apologies for all the trouble you have had with your I .order, As you may know, Eden is a new business, and while this does not excuse incompetence, we have had I a lot of problems and have made a lot of mistakes

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due to our lack of experience. We have now changed our . .supplier and as of next week, will be using the services of a different delivery compony. We hope that this will . .eliminate errors of the kind you experienced,

I I have contacted your credit card company to remove the delivery charges, and I am confident that you .I will have your complete order within the next two days. To thank you for your patience and understanding, please find enclosed a $50 gift voucher, redeemable for items in any of our catalogs. .

Again, I apologize for any inconvenience which you may have suffered.

Sincerely,

Laura French

Question 196: Why did Sarah Martin write to Eden Mail Order?

Choose one answer.

a. To place an order b. To enquire about delivery charges c. To complain about poor service Xd. To request a catalog

Question 100

Why did Sarah ignore warnings about Eden Mail Order?

Choose one answer.

a. She didn't understand them. b. She didn't think she would have any problems. Xc. She thought her friend was talking about a different company. d. She likes to take risks.

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READING SECTION

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READING

In the Reading test, you will read a variety of texts and answer several different types of Jeading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many as possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your answers in the book.

Part V

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C) or (D) on your answer sheet.

Question 1

Marks: 5

Question121. In a memo to all department managers, the employees ----------- more flexible working hours.

Choose one answer.

a. inquired b. asked c. said d. requested

X

Question 2

Marks: 5

Question117. For professionals at the beginning of their careers,leisure time is a -----------commodity.

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Choose one answer.

a. high-priced b. regular c. common d. scarce X

Question 3

Marks: 5

Question119. A recent study of corporate managers ----------- most executives do not find their work satisfying.

Choose one answer.

a. found that Xb. which discovered

c. revealing d. founded

Question 4

Marks: 5

Question130. The new overtime regulations will take ----------- at the start of next month.

Choose one answer.

a. affect b. effect Xc. efficacy d. affectations

Question 5

Marks: 5

Question110. Look ----------- these statistics and tell me if you think they are accurate.

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Choose one answer.

a. over Xb. from c. to d. under

Question 6

Marks: 5

Question107. The company thought the shipment -----------in time for the holiday shipping season.

Choose one answer.

a. can arrive b. is arriving c. will arrive d. would arrive

X

Question 7

Marks: 5

Question115. He has to finish the meeting and get to the airport----------- 6 p.m.

Choose one answer.

a. to b. on c. until d. by X

Question 8

Marks: 5

Choose one answer.

a.

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celebration b. memory c. ceremony d. ceremonial

Question 9

Marks: 5

Question135. Even the ----------- efficient worker makes mistakes and has an off-day every now and again.

Choose one answer.

a. best b. most Xc. mostly

d. more

Question 10

Marks: 5

Question131. We thought our offer would have been accepted by now, but ----------- has called.

Choose one answer.

a. somebody

b. anybody c. someone

d. nobody X

Question 11

Marks: 5

Question105. We usually recommend that couples----------- their investment in order to plan for their retirement.

Choose one answer.

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a. elevate Xb. schedule c. coordinate

d. delineate

Question 12

Marks: 5

Question139. The new staff break room will be located on the second floor, ----------- the vending machines.

Choose one answer.

a. into b. opposite

X

c. over d. against

Question 13

Marks: 5

Question108. ----------- the unsuccessfusl ummer season,the manager wants to go ahead with expansion plans.

Choose one answer.

a. Because

b. Although

c. Due d. Despite X

Question 14

Marks: 5

Question123. Trade journals reveal that the -----------computers are popular for good reason.

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Choose one answer.

a. most late b. most c. latest d. most latest

X

Question 15

Marks: 5

Question106. He is particularly ----------by the way the new manager has dealt with emergencies.

Choose one answer.

a. impressionable

b. impressed X c. impressive d. impression

Question 16

Marks: 5

Question120. By the end of the day, you must decide ----------- or not you want to attend the conference next month.

Choose one answer.

a. whether

X

b. if c. however

d. rather

Question 17

Marks: 5

Question112. The passengers were ----------- of the flight's delay.

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Choose one answer.

a. expecting

b. notified X c. announced

d. saying

Question 18

Marks: 5

Question111. I have noticed that when the boss is away, employee like to relax and enjoy-----------

Choose one answer.

a. myself b. ourselves c. himself d. themselves

X

Question 19

Marks: 5

Question128. Ultimately, the success of the company ----------- on consistentm anagemenst trategies.

Choose one answer.

a. had been depended

b. to depend c. is depending d. depends X

Question 20

Marks: 5

The company plans to purchase back-up generators to prevent the loss of information in case of a power -------------,

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Choose one answer.

a. fails b. failure

X

c. to fail d. failed

Question 21

Marks: 5

Before the summary was issued, Ms.Townsend---------- responsibilities for any errors found in it.

Choose one answer.

a. claiming b. claim c. will claim

d. claimed X

Question 22

Marks: 5

The 5 acres of land---------------- which the city plans to build the new shopping complex were purchased.

Choose one answer.

a. for b. from

c. to d. on X

Question 23

Marks: 5

Mr. Montague will contact our office----------- the brochure needs important changes or corrections.

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Choose one answer.

a. prevented from

b. only if X c. asking for d. all about

Question 24

Marks: 5

Originally intended for notebook computers, this flash memory card is now widely used in many cellular phones and smart cards because of its -----------to climate changes.

Choose one answer.

a. resisted b. resistant

c. resisting d. resistance

X

Question 25

Marks: 5

Qualified candidates may apply for the vacant position ------------their religion, sexual orientation, ethnicity or country of origin.

Choose one answer.

a. regards b. without regard

c. regarding d. regardless of

X

Question 26

Marks: 5

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-----------some of the oil drilled in the state of Oklahoma is exported to the Far East, most of it is consumed within the country.

Choose one answer.

a. Because of

b. Both c. While X d. Yet

Question 27

Marks: 5

Department store managers should always keep in mind that the way ------------insignificant details are handled will influence the customer's purchasing decisions.

Choose one answer.

a. seems b. seem c. seemed d. seemingly

X

Question 28

Marks: 5

If the revised text---------------- by now, the printers could have distributed the meeting agenda by regular mail.

Choose one answer.

a. had arrived X b. would arrive c. had been arriving

d. arrived

Question 29

Marks: 5

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The lawmakers passed a new resolution that requires all car manufacturers to-------------- their vehicles to tougher safety tests.

Choose one answer.

a. prohibit

b. discard

c. support

X

d. subject

Question 30

Marks: 5

--------- after resigning as vice president of the Southwest division, Ms. Harriet decided to start her own business with her former colleagues.

Choose one answer.

a. Soon X b. Late c. Nearly d. Almost

Question 31

Marks: 5

Even well-established publishing firms frequently experience an unexpected ----------- in publication especially during the busy holiday seasons.

Choose one answer.

a. delays b. delayed

c. delaying

d. delay X

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Question 32

Marks: 5

In order to respond ------------to customer complaints, the company management decided to set up a new team that exclusively deals with complaints over the phone and via email.

Choose one answer.

a. overtly b. intensely

c. severely

d. promptly

X

Question 33

Marks: 5

Having -------------the rest of the chapters,Prof. Bovon invited his students to contribute their ideas for further discussion.

Choose one answer.

a. covers b. cover c. covering

d. covered

X

Question 34

Marks: 5

------------technical difficulties may occur when installing the new software, in which case you can use our support hotline for assistance.

Choose one answer.

a. Much b. Most

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of c. A few X d. A little

Question 35

Marks: 5

The demand for new passenger vehicle is often -----------of the overall consumer sentiment.

Choose one answer.

a. thoughtful b. manageable

c. reflective X d. possible

Question 36

Marks: 5

Proposals for the building -------------include new staff lounge, a fitness facility and a state-of-the-art daycare center for singl mothers.

Choose one answer.

a. expands b. expansive

c. expanding

d. expansion

X

Question 37

Marks: 5

This article compares the originally proposed timetable------------ the actual progress made thus far.

Choose one answer.

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a. which

b. so c. with X d. where

Question 38

Marks: 5

----------------domestic sales to increase in foreseeable future, the central government should come up with a comprehensive plan to boost the economy.

Choose one answer.

a. Which b. For c. When d. In addition to

X

Part VI

Directions: Read the texts on the followin pages. A word or phrase is missing in some of the sentences. Four answear choices are given below each of these sentences. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Question 39

Marks: 5

Questions 141-143 refer to the following advertisement.

Texas INSTRUMENTS, due to rapid expansion, is seeking an experienced ------------with 141. (A) individual (B) individually (C) individualism (D) individualist

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demonstrated analytical instrument sales and management ability to be responsible for the organization and administration of a regional sales office. Texas Instruments is a-------------

142. (A) prevalent (B) leading (C) foremost (D) habitual manufacturer of industrial and laboratory instruments. The REGIONAL SALES MANAGER'S responsibilities will include the hiring and supervision of sales, service, and clerical personnel, monitoring of revenues and expenses and budgeting forecasts. Demonstrated ability to manage a sales office, 3 years experience in direct sales of scientific, analytical instrumentation, and a college degree in Chemistry-----------. 143. (A) be requiring (B) are required (C) has required (D) to require

Question 141 ?

Choose one answer.

a. individual X b. individually c. individualism

d. individualist

Question 40

Marks: 5

Question 142 ?

Choose one answer.

a. prevalent

b. leading X c. foremost

d. habitual

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Question 41

Marks: 5

Question 143 ?

Choose one answer.

a. be requiring

b. are required

X

c. has required

d. to require

Question 42

Marks: 5

Questions 144-146 refer to the following advertisement.

Administrative assistant

Are you looking for personal and social fulfillment? Asia22, a nonprofit organization with a-------------- on activities throughout Asia, is looking for a highly motivated person with excellen

144. (A) attention

(8) highlight

(C) response

(0) focus

communication skills to assist our team.----------experience with nonprofit organizations is

145. (A) Previous

(8) Early

(C) Precise

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(0) Timely

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READING SECTION

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READING

In the Reading test, you will read a variety of texts and answer several different types of Jeading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many as possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your answers in the book.

Part V

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C) or (D) on your answer sheet.

Question 1

Marks: 5

Question106. He is particularly --impressed--------by the way the new manager has dealt with emergencies.

Choose one answer.

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a. impressionable

b. impressed X c. impressive d. impression

Question 2

Marks: 5

Question138. Most of department will be---held-------- office parties before the Christmas vacation begins.

Choose one answer. ( Ở đây k phải là bị động mà là thì tương lai tiếp diễn, nghĩa là hầu hết các phòng sẽ tổ chức tiệc trc khi bắt đầu Noel)

a. to hold b. held c. have held

d. holding X

Question 3

Marks: 5

Question117. For professionals at the beginning of their careers,leisure time is a ---scarce--------commodity.

Choose one answer.

a. high-priced

b. regular c. common d. scarce X

Question 4

Marks: 5

Question135. Even the --most--------- efficient worker makes mistakes and has an off-day every now and again.

Choose one answer.

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a. best b. most X c. mostly

d. more

Question 5

Marks: 5

Question107. The company thought the shipment --would---------in time for the holiday shipping season.

Choose one answer.

a. can arrive b. is arriving c. will arrive d. would arrive

X

Question 6

Marks: 5

Question119. A recent study of corporate managers --revealing--------- most executives do not find their work satisfying.

Choose one answer. ( S+ find that + clause: …nhận thấy rằng…)

a. found that X b. which discovered

c. revealing d. founded

Question 7

Marks: 5

Question132. ---as-------- we concede that the union does have a point, it is impossible for us to meet the members' demands.

Choose one answer.

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a. During b. Having

c. While d. As X

Question 8

Marks: 5

Question126. Our competitor orders a high ---degree -------- of if equipment from foreign companies.

Choose one answer.

a. percentage b. range c. level d. degree

Question 9

Marks: 5

Question127. Jobs at the company pay a --minimum--------- of $15.00 per hour, increasing within two years to $20.00.

Choose one answer.

a. minimal b. minimum

X

c. marginal d. margin

Question 10

Marks: 5

Question129. Be sure--to place--------- all stationery orders by 3 p.m. on Fridays.

Choose one answer.

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a. place b. placing

c. to place

X

d. placed

Question 11

Marks: 5 (k có câu hỏi mà lại có đáp án là sao?tự làm câu này đi nha)

Choose one answer.

a. celebration b. memory c. ceremony d. ceremonial

Question 12

Marks: 5

Question120. By the end of the day, you must decide ---whether-------- or not you want to attend the conference next month.

Choose one answer.

a. whether b. if c. however d. rather

Question 13

Marks: 5

Question136. --when--------- the manager found out that the secretary had lied to her, she was furious.

Choose one answer.

a. Owing to b. So

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c. If d. When

Question 14

Marks: 5

Question124. Her competence, intelligence,--and---------efficiency make her an excellent candidate for the job.

Choose one answer.

a. but b. or c. and d. so

Question 15

Marks: 5

Question134. She really --has--------- to learn to control her temper in the office.

Choose one answer.

a. has b. have c. hasn't d. having

Question 16

Marks: 5

Question102. Five years -ago--------, the Lewis sisters ran the most successful interior design business in Los Angeles.

Choose one answer.

a. ago b. then c. since d. after

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Question 17

Marks: 5

Question105. We usually recommend that couples----schedule------- their investment in order to plan for their retirement.

Choose one answer. ( Câu này em nghĩ là A. Elevate = raise money for sth: đầu tư làm j còn schedule chỉ có nghĩa là lên kế hoạch, lên thời gian biểu mà thui!)

a. elevate b. schedule c. coordinate d. delineate

Question 18

Marks: 5

Question108. --despite--------- the unsuccessfusl ummer season,the manager wants to go ahead with expansion plans.

Choose one answer.

a. Because b. Although c. Due d. Despite

Question 19

Marks: 5

Question104. They--ought--------- to build an addition to their hotel to accommodate their many guests.

Choose one answer.

a. must b. ought c. should d. have to

Question 20

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Marks: 5

The company plans to purchase back-up generators to prevent the loss of information in case of a power --failed-----------,

Choose one answer. ( câu này em nghĩ là chọn B vì nếu in case thì sau đó mới là 1 clause còn ở đây là in case of nên chỉ là 1 cụm danh từ mà thui! Và a power failure chính là cụm danh từ ghép)

a. fails b. failure c. to fail d. failed

Question 21

Marks: 5

Before the summary was issued, Ms.Townsend--claimed-------- responsibilities for any errors found in it.

Choose one answer.

a. claiming b. claim c. will claim d. claimed

Question 22

Marks: 5

The 5 acres of land----on------------ which the city plans to build the new shopping complex were purchased.

Choose one answer.

a. for b. from c. to d. on

Question 23

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Marks: 5

Mr. Montague will contact our office---only if-------- the brochure needs important changes or corrections.

Choose one answer.

a. prevented from

b. only if c. asking for d. all about

Question 24

Marks: 5

Originally intended for notebook computers, this flash memory card is now widely used in many cellular phones and smart cards because of its --resistance---------to climate changes.

Choose one answer.

a. resisted b. resistant c. resisting d. resistance

Question 25

Marks: 5

Qualified candidates may apply for the vacant position --regardless of----------their religion, sexual orientation, ethnicity or country of origin.

Choose one answer.

a. regards b. without regard c. regarding d. regardless of

Question 26

Marks: 5

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---yet--------some of the oil drilled in the state of Oklahoma is exported to the Far East, most of it is consumed within the country.

Choose one answer.

a. Because of

b. Both c. While X d. Yet

Question 27

Marks: 5

Department store managers should always keep in mind that the way --seemingly----------insignificant details are handled will influence the customer's purchasing decisions.

Choose one answer.

a. seems b. seem c. seemed d. seemingly

Question 28

Marks: 5

If the revised text---had been arriving------------- by now, the printers could have distributed the meeting agenda by regular mail.

Choose one answer. Câu điều kiện loại 3, mệnh đề If chia ở QKHT

a. had arrived Xb. would arrive c. had been arriving

d. arrived

Question 29

Marks: 5

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The lawmakers passed a new resolution that requires all car manufacturers to---support(nâng cấp)----------- their vehicles to tougher safety tests.

Choose one answer.

a. prohibit b. discard c. support d. subject

Question 30

Marks: 5

----soon----- after resigning as vice president of the Southwest division, Ms. Harriet decided to start her own business with her former colleagues.

Choose one answer.

a. Soon b. Late c. Nearly d. Almost

Question 31

Marks: 5

Even well-established publishing firms frequently experience an unexpected ---delay-------- in publication especially during the busy holiday seasons.

Choose one answer.

a. delays b. delayed c. delaying d. delay

Question 32

Marks: 5

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In order to respond ---promptly(nhanh chóng)---------to customer complaints, the company management decided to set up a new team that exclusively deals with complaints over the phone and via email.

Choose one answer.

a. overtly (công khai) b. intensely (sôi nổi, nhiệt tình)

c. severely (nghiêm khắc) d. promptly (nhanh chóng)

Question 33

Marks: 5

Having ---covered----------the rest of the chapters,Prof. Bovon invited his students to contribute their ideas for further discussion.

Choose one answer.

a. covers b. cover c. covering d. covered

Question 34

Marks: 5

--a little----------technical difficulties may occur when installing the new software, in which case you can use our support hotline for assistance.

Choose one answer. Câu này chọn A few vì sau A few N đếm dc ở dạng số nhiều còn sau A little N k đếm dc

a. Much b. Most of

c. A few X d. A little

Question 35

Marks: 5

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The demand for new passenger vehicle is often --reflective---------of the overall consumer sentiment.

Choose one answer.

a. thoughtful b. manageable c. reflective d. possible

Question 36

Marks: 5

Proposals for the building --expansion-----------include new staff lounge, a fitness facility and a state-of-the-art daycare center for singl mothers.

Choose one answer.

a. expands b. expansive c. expanding d. expansion

Question 37

Marks: 5

This article compares the originally proposed timetable----which-------- the actual progress made thus far.

Choose one answer. Câu này chọn C vì cấu trúc compare A with B : so sánh thời gian dự kiến với quá trình trên thực tế

a. which b. so c. with d. where

Question 38

Marks: 5

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------when----------domestic sales to increase in foreseeable future, the central government should come up with a comprehensive plan to boost the economy.

Choose one answer. Câu này chọn D vì in addition to + N : bên cạnh việc… còn when thì phải đi với 1 clause

a. Which b. For c. When d. In addition to

X

Part VI

Directions: Read the texts on the followin pages. A word or phrase is missing in some of the sentences. Four answear choices are given below each of these sentences. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Question 39

Marks: 5

Questions 141-143 refer to the following advertisement.

Texas INSTRUMENTS, due to rapid expansion, is seeking an experienced ----C--------with 141. (A) individual (B) individually (C) individualism (D) individualist demonstrated analytical instrument sales and management ability to be responsible for the organization and administration of a regional sales office. Texas Instruments is a-----A--------

142. (A) prevalent (B) leading (C) foremost (D) habitual manufacturer of industrial and laboratory instruments. The REGIONAL SALES MANAGER'S responsibilities will include the hiring and supervision of sales, service, and clerical personnel, monitoring of revenues and expenses and budgeting forecasts. Demonstrated ability

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to manage a sales office, 3 years experience in direct sales of scientific, analytical instrumentation, and a college degree in Chemistry----C-------. 143. (A) be requiring (B) are required (C) has required (D) to require

Question 141 ? ĐA: C

Choose one answer. Câu này chọn A chứ vì individualism là chủ nghĩa cá nhân, tính cách độc lập còn an individual mang nghĩa 1 cá nhân/ 1 vật.., túm lại là chủ ngữ

a. individual X b. individually c. individualism

d. individualist

Question 40

Marks: 5

Question 142 ? ĐA: A => phải là B chứ vì a leading manufacturer…: nghĩa là nhà sx hàng đầu, dẫn đầu về cái j

Choose one answer.

a. prevalent

b. leading Xc. foremost

d. habitual

Question 41

Marks: 5

Question 143 ? ĐA: C=> câu này chọn B chứ vì trong text nói tới 4 điều kiện=> số nhiều dạng bị động, 4 điều kiện ấy được nhà sx yêu cầu từ ứng viên mà

Choose one answer.

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a. be requiring

b. are required

X

c. has required

d. to require

Question 42

Marks: 5

Questions 144-146 refer to the following advertisement.

Administrative assistant

Are you looking for personal and social fulfillment? Asia22, a nonprofit organization with a-------------- on activities throughout Asia, is looking for a highly motivated person with excellen

144. (A) attention

(8) highlight

(C) response

(0) focus

communication skills to assist our team.----------experience with nonprofit organizations is

145. (A) Previous

(8) Early

(C) Precise

(0) Timely

necessary. A bachelor's degree is preferred. We do seek someone with a desire to learn.

The position------------- a number of tasks specifically related to public relations and fund-raisin

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146. (A) involve

(8) involves

(C) involving

(0) involvement

and the successful candidate will have an opportunity to grow within the organization. Washington office position will require travel to many parts of the world, including regional offices in northern Africa (Morocco), sub-Saharan Africa (Angola) and Europe (Germany).

Interested persons should e-mail or fax a resume with cover letter to John Lewis at As 878 Third Ave, Washington City, 10069. Fax at 224-544-6441. All candidates must also show proof of a valid driver's license and passport.

Question 144 ? ĐA: D

Choose one answer.

a. attention b. highlight c. response d. focus

Question 43

Marks: 5

Question 145 ? ĐA: A

Choose one answer.

a. Previous b. Early c. Precise d. Timely

Question 44

Marks: 5

Question 146 ? ĐA: C=> câu này phải chọn involves vì chưa có V trong câu mà

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Choose one answer.

a. involve b. involves c. involving d. involvement

Question 45

Marks: 5

Questions 147-149 refer to the following memo.

To: All staff

From: John Grisham, Marketing Director

Subject: Marketing strategy

As of Dec. 3rd, we will discontinue the use of return cards --------we attach to our advertisements

147. (A) which

(B) whose

(C) what

(D) of which

in magazines. Lately, we have ---------fewer return cards. Fifteen years ago, we obtained 300

148. (A) to receive

(B) been receiving

(C) been received

(D) receiving

new customers each year through return cards. Recently, however, those numbers have dropped to 40 new customers annually.

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Through surveys, the marketing department has learned that the public would rather call our toll-free subscription number than complete and mail a return card. They prefer this method not because of cost savings but because of convenience. They find it faster and easier to speak to someone directly over the phone. Therefore, the marketing department has decided to discontinue the use of return cards.

Because we have made this change in our marketing strategy, we must explore other

avenues for increasing our customer base. We have hired outside consultants to help us

improve our long-range marketing plans. They are experts ----------

149. (A) for

(B) as

(C) on

(D) in

harnessing the power of the Internet to achieve business goals. We plan to use e-commerce to give us a competitive edge over our competitors.

Question 147 ? ĐA: A

Choose one answer.

a. which b. whose c. what d. of which

Question 46

Marks: 5

Question 148 ? ĐA: C=> chọn B, HTHTTD chứ k thể chọn C dc

Choose one answer.

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a. to receive b. been receiving c. been received d. receiving

Question 47

Marks: 5

Question 149 ? ĐA: D

Choose one answer.

a. for b. as c. on d. in

Question 48

Marks: 5

Questions 150-152 refer to the following note.

Brown,

While you were meeting with the-------- client, Jan Hammer of Data Center called. He was

150. (A) deliberate

(B) evident

(C) intermittent

(D) prospective

really upset, but not with us. Someone at his office had given him the wrong information, so our quote to him on designing their brochures needs to be------------. He gave me the new

151. (A) established

(B) remodeled

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(C) revised

(D) borrowed

specifications and asked if we could get back to him today. I immediately took them to

Danny in Estimating. Danny said that he can have a revised quote ready by 4:00 p.m. at the latest. I called Jan back and told him that I thought we could give him a price by 5:00. He's expecting you to call him. He also has some questions on a (an) --------- different project.

152. (A) densely

(B) entirely

(C) strongly

(D) frequently

Apparently, his boss was impressed by the ads we did for Toyron Electronics. He wants to hear your proposals on a similar ad campaign for Data Center. Of course, that part can wait until tomorrow, but he needs the brochure price today.

Lisa

Question 150? ĐA: D

Choose one answer.

a. deliberate b. evident c. intermittent d. prospective

Question 49

Marks: 5

Question 151 ? ĐA: C

Choose one answer.

a. established

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b. remodeled c. revised d. borrowed

Question 50

Marks: 5

Question 152 ? ĐA: A

Choose one answer.

a. densely b. entirely c. strongly d. frequently

Part VII

Directions: In this part, you will read a selection of texts, such as magazine and newspaper articles, letters, and advertisements. Each text if followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Question 51

Marks: 5

Questions 153-154 refer to the following notice.

Videoconferences are the way of the future. A meeting will be held among top managers here at the head office to discuss how to implement this new technology to improve interoffice communications.

All vice presidents and general managers are asked to meet next Thursday at 10 AM to begin discussion on how this can positively affect our business. After a 45-lunch at noon, we will begin to plan implementation procedures and discuss how the costs will be distributed among departments.

Because this is a very important discussion about how we will conduct meetings among other branches in the future, I want all of you who are

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attending the meeting to contact their employees from other branches to discuss any special needs or ideas they may have prior to the meeting. Please come prepared to briefly discuss what you feel ,are the merits and potential obstacles to swiftly prepare this new way of doing things. Thank you.

Question 153: Who will has been asked to attend the meeting? ĐA: C

Choose one answer.

a. Janitorial staff b. Videoconference technicians c. Vice presidents and general managers d. The President

Question 52

Marks: 5

Question 154: Who must attendees contact prior to the meeting? ĐA: C

Choose one answer.

a. Their in-house employees b. Their fellow management staff c. Their staff at other offices d. Clients they wish to confer with

Question 53

Marks: 5

Questions 155-157 refer to the following job advertisement.

Busta Movers is one of the nation's largest moving companies. We have been providing moving services to individual homes and businesses of all sizes for the last 25 years.

We are seeking new employees to fill many types of positions to make our planned expansion possible. We intend to double the number of Busta Movers offices and trucks over the next 2 years, and we need highly motivated people on our team to make that possible. We need new managers,. drivers, and administrative staff. For more details about the requirements for each position, please consult our website at

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www.move-it-dont-bust-it.com. People wishing to contact us to apply or to ask questions can do so via

email through contact information to be found on the website.We offer a complete benefits package that includes dental, life, medical and disability insurance, as well as 2 weeks paid vacation and sick leave. Salaries vary depending upon the position applied

for and experience. Please contact us without delay, we will begin the interviewing process as soon as possible.

Question 155: What job positions are opening up at Busta Movers ? ĐA: D

Choose one answer.

a. Managers b. Drivers c. Administrative staff d. All of the above

Question 54

Marks: 5

Question 156:What experience is required? ĐA: D

Choose one answer.

a. Driving experience b. Moving experience c. Management experience d. It depends on the position applied for.

Question 55

Marks: 5

Question 157: How should people apply for these positions? ĐA: C

Choose one answer.

a. In person b. By telephone c. Via the internet d. By mail

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Question 56

Marks: 5

Questions 158-160 refer to the following memo.

To: The Staff

From: Eddie Bauer, President

Subject: Office Supplies

Date: June 30

As you know, the recent recession has forced us to cut costs in many areas. One area where people have not been fully cooperating is in regard to office supplies. For this reason the following guidelines are being put in place:

1. Dave Smith has been designated as in charge of all supplies. All supplies must be checked through him with your signature and his before they are removed from the storeroom.

2. There are monthly limits to how much of each item can be borrowed each month. Anything exceeding these amounts must be approved by your manager and Dave Smith, and the justification must be given in writing.

Along with these guidelines, here are some additional suggestions with regard to conservation of these materials:

1. Hang on to your pens! We go through far too many pens in this office, this can only be because people are carelessly losing them.

2. People should always print on both sides of office paper before recycling, unless this is for official business correspondence.

3. Folders and binders can be used again once old projects are completed. The cost of these items adds up!

I appreciate your cooperation, and I hope these measures will lead to an improvement in this area soon.

Question 158: Why has Mr. Bauer written this memo? ĐA: C

Choose one answer.

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a. To ensure people are happy with their new office supplies b. To advise of new regulations that will save the company money c. To break the news that cuts will be made in many areas d. To thank people for saving the company so much money

Question 57

Marks: 5

Question 159: How do people borrow supplies from now on? Đa: B

Choose one answer.

a. By clearing them with Dave Smith b. By getting a written order from their manager c. By signing them out with their own pens d. By special permission from Mr. Bauer

Question 58

Marks: 5

Question 160: What is the exception to the rule that says people must print on both sides of office paper? ĐA: C

Choose one answer.

a. For rough drafts of proposals b. For personal correspondence c. For official business correspondence d. For copies of this memo

Question 59

Marks: 5

Questions 161-162 refer to the following advertisement.

Looking for a good place today?

Finding the right accommodation for you in Seoul can sometimes be difficult. Negotiating a favorable rate can be even more of a challenge. But with twenty years of experience in the Korean tourist industry Delta Travel has forged strong relationships with some of the best hotels in the region, and is ready to pass the benefits on to you.

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Delta Travel, More Than an Agency

--It's Your Travel Companion

TEL: (02) 2648-0509

FAX: (02) 2656-0509

KeumYoung Building, 44-1

Jongrogu, Seoul

Question 161: What is being advertised? ĐA: D

Choose one answer.

a. A flight to Seoul b. A job opening c. A consulting service d. A travel agency

Question 60

Marks: 5

Question 162: What advantage does Delta offer? ĐA: D

Choose one answer.

a. Extended warranty b. Free translation service c. Useful business contacts d. Highly trained tour guides

Question 61

Marks: 5

Questions 163-164 refer to the instructions..

How to get your subscription to the Evening Sun

In Person: Visit our offices on 321 Back Street and fill out a subscription , form. Payment by check or credit card will be accepted at that time.

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Online: Visit www.eveningsun.com and fill out our subscription form online. You will be asked for your credit card at that time.

By Telephone: Call us at 555-9876 anytime from 9 am to 8 pm on weekdays.

Please have your credit card ready.

By Fax : Fax!the attached subscription form to 555-9765 anytime, and be sure to include your credit card information.

Payment must be received in full before the first issue will be delivered to your door. In the event of cancellation, a refund equal to 90% of the value of issues that have not yet been received will be granted.

Question 163: What method of subscribing will allow people to pay by check? ĐA: A

Choose one answer.

a. In person b. By telephone c. By fax d. Online

Question 62

Marks: 5

Question 164: How much will be refunded in the event of a cancellation? ĐA: C

Choose one answer.

a. 90% of the amount paid for the subscription b. 50% of the total amount paid c. 90% of the value of undelivered issues d. It depends on the payment method.

Question 63

Marks: 5

Questions 165-166 refer to the following letter.

Speedenix

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www.Speedenix.com

78 Center Street

Atlanta, GA 83528

November 17, 2004

DBX Studio, Inc.

445 Mass Ave.

Boston, MA 02143

Dear DBX Studio:

I wanted to thank you for your passionate commitment to web design and superior service. I develop customer relationship management strategies on a daily basis for my clients and I am NEVER easily impressed with customer service in any industry. In fact, my motto had been that customer service is mediocre at best. I am glad to say that DBX Studio proved me wrong and my web site is clear proof of that!

When I first talked to Douglas, one of your associates, on the phone, I knew he was the right web designer for me even though we had never met or spoken before. I was impressed most with Douglas' commitment to my work and his willingness to educate me about the web design process.

Throughout my experience with DBX Studio I was always very satisfied with prompt and reliable service. Douglas told me that I could reach him at almost anytime. Now this is unheard of, and it is a great example of the kind of personal customer service today's businesses should strive for. I remember times when Douglas told me he would be until 1 am or so on my web site to meet our deadlines. And sure enough, I would receive e-mails the next morning that were received anywhere from 1 to 3 am.

Thank you so much for all of your help ---- the web site looks terrific! I look forward referring many of my clients to you.

Sincerely,

Scott Hatheaway

President of Speedenix

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Question 165: What is the purpose of this letter? ĐA: D

Choose one answer.

a. To complain about poor customer service b. To request changes in the plan c. To refer new clients to the company d. To praise an employee for his Dedication

Question 64

Marks: 5

Question 166: What did Douglas NOT do for Mr.Hatheaway? ĐA: A

Choose one answer.

a. Introduced him to a new client b. Educated him about web design c. Worked late hours to meet the deadlines d. Proved his motto to be wrong

Question 65

Marks: 5

Questions 167-168 refer to the following letter.

A & S Piano School 6250 Plaza de Augustus

265-970 Rome, Italy

November 25

Mr. George Smith

Manager, Client Realations

Smithe and Andersen Pianos Inc.

530 Via Thecla 255-860 Rome, Italy

Dear Mr. Smith:

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In today' s fast-paced world, it is common to overlook the performance of a killed employee. This being the case, I am writing to inform you that one of your sales associates, Mr. FrankJones, has provided me with a superb service. When I visited your storeroom last month to purchase a new piano, Mr. Jones was there to answer all of my questions and fulfill every need I had. He is certainly a credit to his profession and you should feel privileged to have such an excellent employee.

Kindly let Mr. Jones know that we at A &SPiano greatly appreciate his skill, service and of pianos. He made shopping at your store a real pleasure for us.

Sincerely,

John Giovanni

John Giovanni

President

Question 167: What is the purpose of this letter? ĐA: D

Choose one answer.

a. To comment on the quality of their pianos b. To apply for a sales position c. To request the delivery of a piano d. 10 praise a certain employee

Question 66

Marks: 5

Question 168: What does Frank Jones do for Smith and Andersen Company? ĐA: C

Choose one answer.

a. He plays the piano. b. He keeps pianos in storage. c. He sells pianos. d. He delivers pianos.

Question 67

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Marks: 5

Questions 169-170 refer to the following notice.

Welcome to the new Tripoli's restaurants

With the coming of the spring, we are pleased to invite you to our newly locations! OVer the past winter months, we've been remodeling

our restaurants throughout the area and now they have all been reopened and are ready for you and your family to enjoy.

Although their exterior may not look different, the inside is completely new with a

new look, a new menu, and an all new atmosphere. However, some things did notchange atall-likethequaJityofour famous appetizers and

mouth-watering authentic Italian cuisines.'And we still believe in keeping our prices low!

Question 169: What change is announced in the advertisement? ĐA: C

Choose one answer.

a. The restaurants have been relocated. b. Food prices in the restaurants have been reduced. c. The restaurant buildings have been remodeled. d. Some new restaurants have been opened.

Question 68

Marks: 5

Question 170: What is NOT promoted in this advertisement? ĐA: C

Choose one answer.

a. The new menu b. The prices of the food c. The efficient service d. The interior design

Question 69

Marks: 5

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Questions 171-172 refer to the following press release.

Atmel to Present at the Schwab Soundview Capital Markets Semiconductor Conference

Tuesday August 10, 9:00 am ET

SAN JOSE, Calif., Aug. 10 /PR Newswire-FirstCali/ -Atmel Corporation (Nasdaq:

ATML -News), a worldwide leader in the development, fabrication and sale of

advanced semiconductors, announced that Fran Barton, Atmel's Chief Financial

Officer, will present at the Schwab Soundview Capital Markets Semiconductor

Conference on Thursday, August 12, 2004. The presentation will begin at 11 :30

am Pacific Time.

A real-time audio webcast of the meeting will be available on the Company's

investor relations page at http://www.atmel.com/ir. A replay of the webcast can be accessed shortly after the conclusion of the meeting and will remain available for 30 days.

Forward-looking statements and other material information may be discussed

during these events.

Question 171: When will the interested parties be able to listen to the presentation? ĐA: B

Choose one answer.

a. August 10, 9 am ET b. 31 days after the presentation c. Before August 12, 11 :30 PT d. Immediately following the Presentation

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Question 70

Marks: 5

Question 172: Who will give the presentation? ĐA: A

Choose one answer.

a. Atmel's investor relations director b. A semiconductor market analyst c. Schwab Conference organizers d. The CFO of the Atmel Corporation

Question 71

Marks: 5

Questions 173-175 refer to the following memo.

TO: All Employees

FROM: Human Resources

RE: The New Vacation Regulations

As was announced last week, there has been an increase in the amout of vacation time that will be granted to employees who have been with the com for one year or more. As promised, here are the details relating to the addit vacation time:

-An additional 3 days will be granted per year to employees who have been us for 2 to 5 years.

-An additional week (5 working days) will be granted to employees who been with the company for 6 to 10 years.

-Eight additional days of vacation will be allowed to people employed here for 11 or more years.

These days are in addition to the two weeks (or 10 working days) that all employees now receive. Please note that this does not apply to employees are currently in probationary status, they will continue to receive only 10 days of vacation a year.

Question 173: What kind of additional benefit are employees to be given? ĐA: A

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Choose one answer.

a. More vacation time b. More sick days c. More comprehensive health be d. More chances for a salary incre

Question 72

Marks: 5

Question 174: How many vacation days will an employee of 12 years receive? ĐA: D

Choose one answer.

a. 12 days b. 14 days c. 16 days d. 18 days

Question 73

Marks: 5

Question 175: Who will NOT immediately benef this increase? ĐA: A

Choose one answer.

a. New employees b. Employees currently on vaca c. Long-time employees d. Employees in good standing

Question 74

Marks: 5

Questions 176-178 refer to the following notice.

We appreciate your purchase of the Gogo pogo stick. Though our pogo sticks can offer your child years of bouncing enjoyment if cared for properly, we offer a three-month unconditional warranty on our product. If for any reason the pogo stick breaks, or if you are unsatisfied with the product, just retumitto the retailer for a full refund.

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To help ensure enjoyment for a long time to come, we offer the following care tips: It's important to oil the piston and spring of the pogo stick every month or so depending on how often it is used. It should not get wet in any way, as this may cause rust. We also do not recommend that people who weigh more than 70 kilograms use the pogo stick, it is designed for children after all.

Attached to this warranty you will fmd a customer feedback form, please fill it out so we may improve our products. You may also submit this information on out website http://www.gogopogo.com/.

Question 176: What kind of notice is this? ĐA: C

Choose one answer.

a. An official business memo b. A customer complaint form c. A warranty d. A product assembly manual

Question 75

Marks: 5

Question 177: What's the writer warning the customers to avoid? ĐA: A

Choose one answer.

a. Letting the product rust b. Oiling the stick c. Allowing children for play d. Reselling it to others

Question 76

Marks: 5

Question 178: What kind of document is attached to this notice? ĐA: B

Choose one answer.

a. An online form b. A feedback survey c. A warranty d. A care guide

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Question 77

Marks: 5

Questions 179-180 refer to the following memorandum.

To: All Department Heads

From: Chris Fontaine, CEO

A reception for new managerial staff will be held from noon to 1 :30 p.m. on Wednesday, January 10, in the boardroom. Snacks will be available at 12: 10 and lunch will be brought in at 12:30.

Every department head should attend. This gathering will provide an opportunity for experienced and newly appointed managers to meet each other at the start of new year.

Question 179: What is being announced? ĐA: C

Choose one answer.

a. A training course for team leaders b. A gathering for managerial employees c. A reception for workers' families d. A meeting for the board of directors

Question 78

Marks: 5

Question 180: When will food be served?ĐA: B

Choose one answer.

a. At 12:00 b. At 12:10 c. At 1 :00 d. At 1 :30

Question 79

Marks: 5

Questions 181-185 refer to the following memos.

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To: All Members of the Board

From: James Rotner

Date: November 28th, 2006

Subject: Meeting to discuss shortage of automobile parts

I am calling a meeting at 3 p.m. tomorrow to discuss the shortage of automobile parts for the upcoming holiday season. Some of you have already mentioned that various components are hard to obtain from the usual sources. We have looked into the matter, and it turns out the main reason we are experiencing difficulty with our usual sources is because our competitor, Fenway Automobiles, has recently offered them a much more lucrative contract. It is important that we obtain the needed items soon, through finding new suppliers. Unless we do so, we may not be able to meet our holiday deadline. As you all know, the demand for new automobiles goes up at the end of the year, and we want to make sure we meet the demand for cars on time.

It is no secret that Fenway Automobiles has been giving us a good run for our money. I believe that this holiday season is our chance to rise above the competition and find a firm, unshakable foothold in the industry.

Therefore, it is crucial that everyone attend this meeting. Also, I would appreciate it if you came with any ideas concerning useful strategies against Fenway Automobiles. If you have any additional questions or suggestions, be sure to contact me or my secretary .

To: James Rotner

From: Rachel Cooper

Date: November 29th, 2006

Subject: [RE]: Meeting to discuss shortage of automobile parts

I am sorry but I don't think I will be able to attend the meeting you called this afternoon because I have a doctor's appointment at 2:30. However, I know someone who may be able to get into contact with new suppliers if we should need them. Although these suppliers seem to want a higher price, it will probably be hard to find other suppliers willing to work together so late in the year. I will get back to you after collecting more information.

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Question 181: What is the purpose of the memorandum? ĐA: B

Choose one answer.

a. To cancel a meeting b. To call a meeting c. To inform the employees about the holiday seasont d. To remind the employees to get in touch with the suppliers

Question 80

Marks: 5

Question 182: Which holiday season is James Rotner referring to? ĐA: C

Choose one answer.

a. Independence Day b. Memorial Day c. Christmas d. Valentine's Day

Question 81

Marks: 5

Question 183: What will be the main subject of the meeting? ĐA: D

Choose one answer.

a. Deciding on a deadline b. Deciding on a new marketing strategy c. Finding a new secretary d. Discussing new suppliers and the company's competition

Question 82

Marks: 5

Question 184: Why will Rachel Cooper not be able to attend the meeting? ĐA: B

Choose one answer.

a. She has to go pick up her child. b. She has to go see the doctor.

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c. She has to go meet a friend. d. She has to collect information on a new supplier.

Question 83

Marks: 5

Question 185: Why does Rachel Cooper think it will be hard to find other suppliers? ĐA: B

Choose one answer.

a. There are none who meet the requirements. b. Other suppliers are too expensive. c. The holiday season is too ciose. d. Fenway Automobiles has already gotten into contact with all of them.

Question 84

Marks: 5

Questions 186-190 refer to the following article and announcement.

Bad News for Our Economy

-Experts Forecast a Rapid Recession during Second Half of the Year

April 6th, 2006

Many forecasting experts have announced that they have determined a recession in progress, with its cycle peak estimated to be in October 2006. The recession could be set

in motion by a decline in consumer purchasing, since consumers are becoming more sensible about what they buy. A more likely cause would be failure of economic growth.

However, these are causes speculated by the public. Andrew Bushee, an expert at Anderson Center at the University of California, outlines three main reasons for the recession visible on the horizon. He lists the recent power crisis, inflation concerns, and

significant global trade imbalances. At a press conference last week, he announced that a

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tight financial budget for the next year will be required to overcome th~ recession. Top on the list of government priorities, according to this budget plan, should be allocating more time and effort to sectors of the economy which will be most effective in stimulating economic growth and development. According to the econometric model used by certain forecasters, the probability of a looming recession is as high as 90%. So far, a dwindling GDP, hiking unemployment, reduced investment, and job cuts have been predicted.

JOB CUT ANNOUNCEMENT

Due to the recent recession in economy, we are announcing a cut of an additional 500 jobs over the next two years. The job cut will just be a part of our restructuring plan. Losing more than JO percent of our work force will be an aspect of the plan that is essential in orderto reduce costs and become more efficient in our operating margin. Iriaddition to cutting a number of employees, we ask remaining employees to take salary cuts and trim expynses to the bone. Because the economy is in poor shape now, and our company is suffering as a result, we need more than ever to be in decent financial shape.

Thank you.

Question 186: When do the experts predict the peak of the recession will be?ĐA: D

Choose one answer.

a. This October b. In two years c. Next October d. It has already passed.

Question 85

Marks: 5

Question 187: What is NOT a cause of the predicted recession? ĐA: B

Choose one answer.

a. The energy crisis b. Major companies' restructuring c. A general increase in the level of prices d. Trade imbalances

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Question 86

Marks: 5

Question 188: What is NOT a predicted outcome of the recession? ĐA: D

Choose one answer.

a. Unemployment b. Reduced investment c. Job cuts d. Bankruptcy of banks

Question 87

Marks: 5

Question 189: Why is the company making job cuts? ĐA: D

Choose one answer.

a. As a result of unsatisfactory work on the part of the employees b. To make sure the remaining employees receive adequate attention c. In order to employ new workers d. As a result of a decline in the economy

Question 88

Marks: 5

Question 190: The phrase "to the bone" in paragraph 2, line 7 is closest in meaning to ĐA: A

Choose one answer.

a. As much as possible b. Violently c. In a stingy manner d. Painfully

Question 89

Marks: 5

Questions 191-195 refer to the following mail.

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BUSINESS REPLY MAIL

FIRST-CLASS MAIL PERMIT NO. 1159 BOONE IA

GAMEPRO

THE WORLD'S LARGEST MULTIPLATFORM GAMING MAGAZINE

SUBSCRIPTION DEPARTMENT

PO BOX 37579

BOONE IA 50037-2579

GamePro EX gives you everything!

YES! Sign me up for GamePro EX-only $29.97 for one year (12 issues)! I know every issue will have gaming extras like a disc, poster, strategy guide, and other great GamePro stuft !

Name William Lee

Address 5468 Roxbury Street

City/State/Zip Calgary. Alberta. Canada, 08401

Email [email protected]

Send an additional $20 for Canadian orders and $40 for foreign orders prepaid in U.S. dollars.

To: John

From: Will

Date: November 30th, 2006

Subject: GAME PRO!

Dear John,

I finally subscribed to GamePro! Thank you so much for recommending the magazine. I've received two issues so far and I think they're really great. You still subscribe to the

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magazine, right? I was wondering if you wanted to subscribe to Electronic Gaming Monthly with me. I saw an ad for it in GamePro. The reason I'm asking you to subscribe to it together is because the subscription fee is quite high, and I thought it might be better to share the subscription with you, since we are both fans of gaming. Write back ASAP!

Thanks

Question 191: What is GamePro? ĐA: D

Choose one answer.

a. A computer game b. A card game c. A game disc d. A gaming magazine

Question 90

Marks: 5

Question 192: What is NOT included in the list of extr products that come along with each issue? ĐA: D

Choose one answer.

a. CD b. Membership card c. Poster d. Strategy manual

Question 91

Marks: 5

Question 193: What information is NOT included in th first postcard? ĐA: C

Choose one answer.

a. The address of the subscription department b. The email address of the subscript department c. The address of the subscriber d. The email address of the subscribe

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Question 92

Marks: 5

Question 194: What does William propose in his ema John? ĐA: C

Choose one answer.

a. To read GamePro together b. To lend him two issues of Electron Gaming Monthly c. To subscribe to a magazine togeth d. To recommend a gaming magazin

Question 93

Marks: 5

Question 195: What can be inferred from the passage ĐA: A

Choose one answer.

a. GamePro is a successful magazine b. William Lee did not pay his bill on time. c. William Lee paid $49.97. d. John is paying for William's subscription.

Question 94

Marks: 5

Questions 196-200 refer to the following letter.

Wise Conference Center

P.O. Box 98212

Troy; CA 92232

September10,2006

Mr. Joel Passon

Discovery Corporation

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132 Caller Avenue

Troy CA 92232

Dear Mr. Passon:

We are pleased to confirm with you the arrangements for your conference at Wise Conference Center during November 24-26, 2006.

From the information you have provided to us, you are expecting between 100 and 150 people for a three days long conference. We will reserve a room that can be closed off or opened up to match the final number of people. We have all the audio-visual systems available for you to use, so just please let us know if you need anything.

We wanted to confirm with you that you will not need any catering. However, if you end up changing your mind, please let us know before November 15, so that we can call and make an arrangement with a catering company.

I have included the total estimated price for your three days long conference. Please call me for any questions or concerns. Again, I appreciate you choosing Wise Conference Center. I am excited to see how the service we will offer you will aid you in all your activities and seminars during the three days.

Sincerely,

Alicia Rosas

Events Manager

Wise Conference Center

Ms. Alicia Rosas

Wise Conference Center

15677 Nation St.

Monterey, CA93940

Dear Ms. Rosas,

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I thank you for your cooperation, it will truly help us to have a great and successful conference this coming November. However, there are several questions that I wanted to ask you. I was wondering if the Wise Conference Center has any fitness room, swimming pool, or spa etc., for us to enjoy, how big the cafeteria is, how many people are sharing one room, and if there are any nice parks for families to enjoy. Also, I have a few disabled people that will be coming to our conference, and I was wondering if your conference center has adequate facilities for those people so that they are as comfortable as possible. Thank you for your attention to this matter.

Joel Passon

Discovery Corporation

Conference & Seminar Manager

[email protected]

Question 196: What is the first letter about? ĐA: B

Choose one answer.

a. Ms. Alicia is trying to make an arrangement to ho\d a con'erence. b. Ms. Alicia is informing a client about their arrangement for a conference. c. Ms. Alicia is asking her client details about the conference. d. Ms. Alicia is booking the date for her customer's conference.

Question 95

Marks: 5

Question 197: What is NOT true about the conference? ĐA: C

Choose one answer.

a. The conference is only three days long. b. The conference center is expecting from 100 to 150 people. c. The conference will be held in LA,CA. d. The conference center can provide all the audio and visual equipment.

Question 96

Marks: 5

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Question 198: What should Mr. Passon do in order to get catering? ĐA: A

Choose one answer.

a. He must call the catering company and make arrangements before Nov.I 15. b. He must let Ms. Alicia know 4 days before the conference. c. He must bring his own cooks to cook. d. He must ask Wise Conference Center staff for it before Nov. 15.

Question 97

Marks: 5

Question 199: What is NOT one of Mr. Passon's questions? ĐA: A

Choose one answer.

a. 1he capacity 0' ca'eteria b. Whether it has facilities his people can enjoy c. Room arrangements for people d. Entertainments like movies for families

Question 98

Marks: 5

Question 200: What is Mr. Passon's big concern? ĐA:

Choose one answer.

a. He has a son who will need assistance in attending the conference. b. He wants the disabled people to have their own rooms. c. He wants the handicapped people to enjoy the conference. d. He wants the handicapped people to be able to use all their facilities.

Question 99

Marks: 5

Questions 161-162 refer to the following want ad.

Jump-start Your Career in Marketing

ABC Marketing is currently offering internships to 10 hardworking up and comers in this field. We are requesting applications from any

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and all students who expect to graduate this spring. This is not exclusively for Marketing majors, but some knowledge of the marketing world will be considered an asset.

If you are interested in this position, please submit the attached application form along with the following:

-your university transcript

-a photo of yourself

-2 letters of recommendation (one from an employer, and one from a teacher or professor)

-an essay of 500 words or less explaining why you should be our choice as an intern at our firm.

We look forward to receiving your application.

Question 161: What kind of opportunity is presented here? ĐA: A

Choose one answer.

a. A medical internship b. An executive position at a marketing firm c. An entry level position for university graduates d. A management position

Question 100

Question 162: Which item does NOT need to be included with the application? ĐA: D

Choose one answer.

a. 2 letters of recommendation b. An essay c. A photo of yourself d. A portfolio

Time Remaining