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3-2
Chapter Questions
• What is important to know?
• What data can be employed?
• How can demand be forecasted and
measured?
• What are some important macro-
environmental forces?
Background on Industry
• What are the trends in the industry?
– Sales amounts
– Growth rate
– Profit margins
– Industry trends
– Types of products
2-3
Background on Industry
BASED ON THAT INFORMATION
• THEN…
– Is this an area we should enter?
– Where are the opportunities?
– What should we be doing to stand out?
• (What is our competitive advantage?)
– Is that position profitable or sustainable?
2-4
3-5
Internal Data Sources
MarketingResearch
CommercialData Sources
MarketingIntelligence
Sales Information
3-6
Secondary Commercial Data Sources
A.C. Nielsen
NDP Group
Ipsos-Reid
Dun & Bradstreet’s
Simmons
SAMI/Burke
4-7
The Marketing Research Process
Define the problem
Develop research plan
Collect information
Analyze information
Present findings
Makedecision
Need estimates of prevalence?
Objective answers by
asking?
Yes
No
YesSURVEY
Good
Poor EXPLORATORY or SECONDARY RESEARCH
OBSERVATIONALRESEARCH
FOCUS GROUPSNo
Research FlowchartUnderstanding
of problem
4-11
Estimating Future Demand
• Survey of Buyers’ Intentions
• Composite of Sales Force Opinions
• Expert Opinion
• Past-Sales Analysis
• Market-Test Method
3-14
Age versus Cohort effects
1. Age differences –
chronological
2. Cohort effects –
when you were born
3-15
Age versus Cohort effects
• http://www12.statcan.ca/english/census01/products/analytic/Multimedia.cfm?M=1
3-16
Use Data in Marketing Plan
What can these data sources tell you?
•Demand estimates
•Trends
MARKETING PLAN:
•What can we learn about demand for the product
or service?
•Explain it!