Upload
angelo-molina
View
228
Download
0
Embed Size (px)
Citation preview
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
1/56
IABUSF] ?; GLS@ZBS@LH
GLS@ZBS@LH
- brf jlrifs f tafr w ta`h lr fxtfrhbn tl b pfrslh tabt brlusf
fhtaus`bsgbhc pfrs`stfhiftl pursuf b ifrtb`h ilursf lj bit`lh.
JBISL]Y @HJNVFHI@HO GLS@ZBS@LH
2. @h`! ub" `##frfhifs
$. %&' Iabrbitfr st`is (klm n`g`tbt`lh bhc iabnnfhofs
b) Zbr`fty lj sd`nns rfqu`rfc tl klm
m) Cforff tl wa`ia fgpnlyff ibh cl taf fht`rf tbsd jrlg taf
stbrt tl j`h`sa
i) Y`oh`j`ibhif lj bttr`mutfc tl taf klm
c) Butlhlgy
f) ypf bhc fxtfht lj pfrjlrgbhif jffcmbid
!. Lr)bh`*bt`&hb" +rbit`ifs (pln`i`fs cfj`h`ho mfhfj`ts bhc rfwbrcs
YVOOFYS@LH JL] GLS@ZBS@HO FG+NL,FFY
". #filoh $f hc`% cubn c`jjfrfhifs.
&. 'btia pflpnf tl klms.
!. (sf olbns bhc jffcmbid.
. *hsurf tabt olbns brf pfrif`%fc bs bttb`hbmnf.
+. ,hc`%`cubn $f #fwbrcs.
-. `hd rfwbrcs tl pfrjlrgbhif.
/. 5afid taf systfg jlr fqu`ty.
2. Bnnlw fgpnlyffs tl pbrt`i`pbtf `h cfi s`lhs tabt bjjfit tafg.
B++]LBI-FY SL GLS@ZBS@LH
2. I&htfht +frspfit`!f
- =9abt jbitlr lr jbitlrs glt`%btf pflpnf36
- af m`oofst bpprlbia `s taf hff a`frbria w`ta gb
c`jjfrfht taflr`fs uhcfrhfbta tabt pbrt`iunbr bpprlbia.
- af prlmnfg `s tabt `t clfs hlt nlld bt alw glt`%bt`lh bitub
wlrds. ,t lhny nllds bt taf pfrs&hbhc wabt taf`r hffsbrf.$. +r&ifss +frspfit !f
- 9ay pflpnf iallsf ifrtb`h mfab%`lurbn lpt`lhs tl junj`nn ta
hffcs bhc alw tafy f%bnubtf taf`r sbt`sjbit`lh bjtfr tafy ab
bttb`hfc tafsf olbns.
- *bia taflry w`ta h `h `t abs tl cfbn w`ta b ifrtb`h rf/b
wa`ia `s taf lhny wby tabt ylur fgpnlyff brf glt`%btfc brf.
- 9 ta`h ta`s sbgf pfrspfit`%f: olbns brf `htrlcuifc bs `htfr
glt`%btlr.
F]O S-FL], 55nbytlh ?bun Bncfrjfr)
- Cf%fnlpfc 'bsnlw1s a`frbriay lj hffcs
S-]FF IBSFOL]@FY LJ HFFY;
2. F= stfhif hffs ( hffcs jlrpas`ib" /f""('f`h).
- ,hinucf 'bsnlw0s pas`&"&)`ib"bhc sb#ft hffs.
&. ]f"btfhfss hffs ( taf hffcs jlr sbt`s#bit&r rf"bt`&hsa`psw
ltafrs.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
2/56
- ,hinucf 'bsnlw1s s&i`b" hff bhc taf
f=tfrhb"fstffg.
!. Or&/ta hffs ( hffcs jlr cf%fnlpgfht lj
augbh p&tfht`b": pfrs&hb" )r&/ta bhc
i&gpftfhif- ,hinucf 'bsnlw0s `htr`hs`ifstffg bhc
sf"#(bitub"`*bt`&h.
@JJF]FHIF 9FS3FFH GBYNL3
HFF -@F]B]I-, S-FL], BH
BNF]JF]6Y F]O S-FL],
; GBYNL3
- ,hc`%`cubn rfgb`hsbt b pbrt`iunbr hffc
nf%fn uht`" tabt hff `s sbt`s#`f.
- ]`)` 4 hffcs jlnnlw b spfi`#`i bhc
&rfr" a`frbria bhc uhnfss b nlwfr
nf%fn hffc `s sbt`sj`fc: bh `hc`%`cubn
ibhhlt prliffc tl taf a`oafr4nf%fn hffc.
; F]O S-FL],
-J]VYS]BS@LH( ]FO]FYY@LH ( `j
b a`)afr("f!f" hffc b))rb!btfs: bh
`hc`%`cubn gby rf!frt tl `hirfbsf taf
sbt`sjbit`lh lj b nlwfr nf%fn hffc. aus:
`t ibh rfsunt `h rf)rfss`&h tl b "&/fr(
"f!f" hff.
- Zfr J"f=`'"f 4 hffcs bs b
rbh)f:!br`ft. Bh `hc`%`cubn ibh wlrdlh orlwta hffcs f%fh `j a`s fx`stfhif lr
rfnbtfchfss hffcs rfgb`h uhsbt`sj`fc.
GI INFNNBH HFFY
GLS@ZBS@LHBN ]@ZFY> `t `s b pfrslh0s
str&h) fs`rfs #&r s&gfta`h)bs b prlcuit lj
iunturbn fh%`rlhgfht `h wa`ia tafy n`%f.
S-]FF GLS@ZBS@LHBN ]@ZFY
". Bia`f!fgfht G&t`!bt`&h > cr`%f tl
bii&gp"`sa &'?fit`!fbhc )ft bafb.
- Bii&gp"`sagfht `s g&rf `gp&rtbht
tabh taf rf/brs.
&. B##`"`bt`&h G&t`!bt`&h4 cr`%f tl rf"btf t&
pf&p"f f##fit`!f".- ?flpnf pfrjlrg wlrd mfst wafh tafy brf
i&gp"`gfhtfbhc bpprfi`btf.
!. +&/fr G&t`!bt`&h 4 cr`%f tl `h#"ufhif
pf&p"f7 iabh)f s`tubt`&h.
+F]YLHBN +L3F]4 5lhtrlnn`ho &tafrs
@hst`tut`&hb" p&/frbhc &r)bh`*`h)taf f##&rts
lj b tfbg.
-F]19F]O S3L(JBISL] S-FL],
8
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
3/56
ILG+LHFHSY LJ -,O@FHF JBISL]
+b
I&gpbh p&"`i`fs
+as`ib" 3&r0`h) I&h`t`&h
@htfrpfrs&hb" ]f"bt`&hs %&' Yfiur`t.
$. G&t`!bt`&hb" Jbit&rs
- 5bhhlt mf rfobrcfc bs glt`%btlrs. ,t
y`fncs p&s`t`!f sbt`s#bit`&h. afsf
jbitlrs g&t`!btf fgpnlyffs jlr b
supfr`&r pfr#&rgbhif.
- Bnsl ibnnfc bs sbt`s#`frs.
ILG+LHFHSY LJ GLS@ZBS@LHBN
JBISL]
]fi&)h`t`&h
Yfhsf Bia`f!fgfht
Or&/ta bh +r&g&t`&hb"
&pp&rtuh`t`fs
]fsp&hs`'`"`t
Gfbh`h)#u"hfss taf 3&r0
GBYNL3 -@F]B]I-, LJ HFFY
5Bmrbabg 'bsnlw)
9f brf g&t`!btf t& bia`f!f ifrtb`h
hffs wi bppfbrs tl mf `h b a`frbria`ib"
&rfr. 9bs`i hffs #`rstmfjlrf gl%`ho lh b
glrf bc%bhifc hffcs.
NFZFNY LJ -@F]B]I-, LJ HFFY
2. +as`&"&)`ib" hffs
- Fffcs fssfht b" #&r &ur sur!`!b"
8wbtfr: b`r : jllc: snffp bhc sl lh)
$. Yfiur`t &r Yb#ft hffs
- Yb#ft 8cfs`rf jlr stbmnf klm
fgpnlygfht: afbnta ibrf: sbjf
hf`oamlrallcs bhc safntfr.)
4. Y&i`b" hffs
-
N&!f bhc b##fit`&h. #fnbt`lhsa`ps suiabs jr`fhcsa`ps: rlgbht`i bttbiagfhts
bhc jbg`n`fs afnp junj`nn ta s hffc jlr
ilgpbh`lhsa`p bhc biifptbhif bs cl
`h%ln%fgfht `h sli`bn: ilgguh`ty bhc
rfn`o`lus orlups.
>. +frs&hb": Yf"# fstffg
- Fffc jlr ta`hos tabt rfjnfit sf"#(fstffg4
pfrs&hb" /&rta: s&i`b" rfi&)h`t`&hbhc
bii&gp"`sagfht.
. Yf"#(bitub"`*bt`&h
- a`s `s taf cfs`rf tl bii&gp"`sa
f!frta`h) tabt &hf ibh: tl mfilgf
g&st tabt lhf ibh mf. Yfnj4bitubn`$fc
pflpnf brf sfnj4 bwbrf: ilhifrhfc w`ta
pfrslhbn orlwta: hl `hsfiur`ty:
fgpabs`$`ho nfss ilhifrhfc `h ltafrs
lp`h`lhs bhc wfrf `htfrfstfc `h
junj`nn`ho taf`r pltfht`bns.
-
$ S,+FY LJ HFFY
2. f#`i`fhi hffs 5(hffs7
-
afsf hffcs br sf cuf tl fpr`!bt`&h.afsf brf taf #`rst #&ur4 pays`lnlo`ibn:
sfiur ty: sli`bn bhc sfnj4fstffg hffcs.
Ybt sjy`ho ta`s nlwfr nf%fn hffcs `s
`gplrtbht tl b%l`c uhpnfbsbht jffn`hos
lr ilhsfqufhifs.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
4/56
$. Or&/ta hffs &r 9f`h) hffs 59(hffs7
- afsf hffcs stfg jrlg b fs`rf t& )r&/
bs b pfrs&h.
- a`s ilhs`sts lj taf a`)afst("f!f" hff
lr taf sf"#(bitub"`*`h) hffs.
Gi O]FOL] S-FL], 8 BH , 5Cluonbs
'i Jrfolr `h "-M)
S-FL], 8
; ?flpnf c`sn`df wlrd bhc try tl b%l`c `t
wafhf%fr plss`mnf
; *gpnlyffs cl hlt wbht rfsplhs m`n t`fs.
; *gpnlyffs rfs`st iabhof.
; ?flpnf prfjfr tl mf c`rfitfc: lr
tarfbtfhfc w`ta puh`sagfht `h lrcfr tl
oft tafg tl bia`f%f lrobh`$bt`lhbn
olbns.
; 'bhbofrs bclpt b glrf c`itbtlr`bn stynf.
S-FL], ,
; 9lrd `s b hbturbn bs pnby bhc rfst.
; ?flpnf w`nn fxfri`sf sfnj4c`rfit`lh.
; *gpnlyffs nfbrh tl biifpt bhc sffd
rfsplhs`m`n`ty
; *gpnlyffs ab%f sd`nns bhc ibpbm`n`t`fs.
F8+FISBHI, S-FL], 5Z`itlr E. Orllg)
- 'lt`%bt`lh `s b prlcuit lj tarff #bit&rs
bhc tafsf tarff brfA %bnfhif: fxpfitbhiy
bhc `hstrugfhtbn`ty.
S-]FF(JBISL]Y LJ
F8+FISBHI, S-FL],
". Zb"fhif4 strfhota lj b pfrs&hs prf#frfhif
jlr rfif`%`ho brf/br.
&. F=pfitbhi 4 strfhota lj mfn`fj tabt lhf1s
/&r0 rf"btf f##&rt w`nn rfsunt `h b
i&gp"ft`&h b tbs0
!. @hstrugfhtb"`t 4 fgpnlyff1s mfn`fj tabt b
rf/br w`nn mf rfif`%fc lhif taf tbs0 `s
bii&gp"`saf. ,t `s b sumkfit`%f kucogfht
lj bh fgpnlyff.
F
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
5/56
j) ?brt`i`pbt`lh lj sftt`ho olbn: gbdfs olbn
glrf biifptbmnf my taf fgpnlyff.
I-B+SF] ; FG+NL,FF 9FHFJ@SY
BH @HIFHS@ZFY
J]@HOF 9FHFJ@S
- B spfi`bn jlrg lj mfhfj`ts prl%`cf jlr
fgpnlyffs `h b`t`&h t& taf`r sb"br`fs
bh /b)fs.
- ,t gfbhs bhy ollcs: sfr%`ifs lr ltafr
mfhfj`ts jurh`safc lr orbhtfc `h ibsa lr
`h d`hc my bh fgpnlyfr.
INBYY@J@IBS@LH LJ J]@HOF
9FHFJ@SY
2. +rfg`ug +bgfhts
$. +bgfht #&r Ypfi`b" ut`fs
4. +bgfht #&r -fb"ta bh Yfiur`t
9fhf#`ts
>. +bgfht #&r S`gf H&t 3&r0f
. +bgfht #&r Fgp"&ff Yfr!`if
M. Ltafr F=pfh`turf
HLH(SB8B9NF 9FHFJ@SY
-
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
6/56
". Jl%frhgfht Yfr%`if ,hsurbhif Yystfg
8JY,Y) Yli`bn Yfiur`ty Yystfg 8YYY)
&. 5lgpfhsbt`lh lj *gpnlyffs 85*)
!. "!ta 'lhta ?by
. ?b`c Zbibt lh bhc ?b`c Eln`cby+. #ft`rfgfht Ofhfj ts
-. ?BJ4,O,J
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
7/56
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
8/56
a`s rfjfrs tl taf pr&uit`&h bit`!`t`fs:
`str`'ut`&hbhc i&hsugpt`&hlj ollcs my
`hc`%`cubns.
@@. L9%FIS@ZFY LJ YBJFS,GBHBOFGFHS
Yb#ft gbhb)fgfht prbit`ifsdffp fgpnlyffs
jrff jrlg r`sds bhc ab$brcs `h taf wlrdpnbif
tabt ibh tarfbtfh taf`r afbnta bhc sbjfty.
-fb"ta bh sb#ft gbhb)fgfhtb`gs tl b%l`c
nlss tarluoa taf systfgbt`i usf lj tfiah`qufs tl
`cfht`jy bhc rfgl%f ab$brc: taf ilhtrln lj r`sds
wa`ia rfgb`h bhc taf usf lj tfiah`qufs tl
`hjnufhif taf mfab%`lr tabt fhilurbof sbjf
btt`tucf. a`s `s taf pr`gbry rfsplhs`m`n`ty lj
gbhbofgfht.
-FBNS- BH YBJFS, L9%FIS@ZFY
l prl%`cf bhc gb`htb`h b wlrd`ho
fh%`rlhgfht tabt `s sbjf bhc w`talut r`sd jlr
taf afbnta lj f%frylhf.
l b%l`c bnn bii`cfhts bhc tl fhsurf tabt hl
lhf sujjfrs `nn bs b rfsunt lj wlrd`ho.
l pnbh bhc gbhbof bit`% t`fs sl tabt
ab$brcs brf bssfssfc bhc r`sds brf
fn`g`hbtfc `h b prbit`ibmnf bhc bpprlpr`btfwby lj prf%fht`lh gfbsurfs.
@@@.]FYLHB9NF 3L]@HO ILH@S@LH
?frtb`hs tl taf augbhf bh biifptb'"f
/&r0`h) fh!`r&hgfhttabt prlgltfs: cf%fnlps:
sustb`hs bhc sbt`sj`fs taf pays`ibn: filhlg`i:
psyial4sli`bn bhc sp`r`tubn wfnn4mf`ho lj taf
fgpnlyffs bhc prlgltfs abrglh`lus
rfnbt`lhsa`p mftwffh fgpnlyffs bhc
gbhbofgfht tl fhabhif taf`r c`oh`ty jlr b glrfrfsplhs`mnf pumn`i sfr%`if.
FEub"`t Bit $2 prltfits pflpnf jrlg
`sir`g`hbt`&h `h taf wlrdpnbif bhc `h
w`cfr sli`fty.
,t rfpnbifc prf%`lus bht`4c`sir`g`hbt`lh
nbws > n`df `sb'`"`t `sir`g`hbt`&h Bit
2CC.
*gpnlyfrs bhc sfr%`if prl%`cfrs gbdf
Drfbslhbmnf bckustgfhts0 tl fhsurf tabt b
pfrslh w`ta b c`sbm`n`ty `s hlt sumstbht`bnny
c sbc%bhtbofc ilgpbrfc w ta b hlh4
c`sbmnfc pfrslh.
]fbs&hb'"f B?ustgfhts
Yupplrt pflpnf w`ta gfhtbn afbnta prlmnfgs
tl stby prlcuit`%f bt wlrd.
Ylgf suoofst`lhs jlr Drfbslhbmnf wlrd`ho
bckustgfhts0 hinucfA
J"f=`'"f i&h`t`&hs> jnfx`mnf stbrt t`gfs tl
b%l`c trb%fnn`ho cur`ho c`jj`iunt t`gfs lr `h
c`jj`iunt ilhc`t`lhs suia bs rusa alur: pbrt4
t`gf wlrd`ho: rfst mrfbds: wlrd`ho jrlg
algf. Iabh)fs t& &ur r&"f &r rfb""&ibt`h) s&gf
/&r0 tbs0s > tl rfcuif strfss bhc
biilgglcbtf bhy n`g tbt lh suia bs
stfpp`ho mbid jrlg b a`oa prfssurfc
gbhbofgfht lr prlkfit gbhbofgfht rlnf.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
9/56
+as`ib" iabh)fs t& taf /&r0
fh!`r&hgfht> iabho`ho taf ljj`if n`oat`ho
lr pbrt`t`lh`ho taf wlrdspbif tl afnp gbdf
`t fbs`fr tl stby jliusfc lh tbsds. Ylgf
pflpnf n`df b musy: hl`sy wlrd fh%`rlhgfhtNltafr j`hc nbid lj ilhtbit w`ta ltafrs `s
cftr`gfhtbn.
". Bbpt`!f f!`if > suia bs
fnfitrlh`i bhc orbpa`i lrobh`$frs wa`ia
ibh mf sft tl rfg`hc ylu lj tbsds lr tl
tbdf b mrfbd.
&. Fhb'"`h) t`gf(# > f`tafr sft
t`gfs lr glrf jnfx`m`n ty tl bttfhc
tafrbpfut`i sfss`lhs: trfbtgfht:
bssfssgfht bhclr rfabm`n`tbt`lh.
!. @fht # trb`h`h) hffs bh
pr&!`f supp&rt t& f!f"&p s0 ""s >
tabt ibh mf lj taf `hc`%`cubn bhc taf`r
ilnnfboufsN f.o. spfi`j`i klm
rfqu`rfgfhts bhclr brluhc sd`nns
fhabhifgfht suia bs ilgguh`ibt`lh
sd`nns lr t`gf gbhbofgfht.
@Z. S,+FY LJ 3L] ]FNBSF
BII@FHSY
@hustr`b" bii`fhts brf rfsunt lj taf
uhsbjf usf lj gbia`hfry lr fqu`pgfht bhc
`t ibusf orfbt cbgbof lj `hkury lr nlss lj
n`jf.
I&hstruit`&h bii`fht tbdfs pnbif lh b
ilhstruit`lh s`tf tabt rfpb rs ilhstruit`lh:
lr rfstlrbt`%f bit`lhs brf tbd`ho pnbif.
F=bgp"fsA irusa `hkury: j`hofr bhc nfo
bgputbt`lh: aypl%lnfg`b 8aypl%lnfg`isalid): sa`jt wlrdfrs `hkur`fs bhc
cfprfss`lh
Z. -B1B]Y @H S-F 3L]+NBIF
Efbnta bhc sbjfty ab$brcs fx`st `h f%fry
wlrdpnbif. Ylgf brf fbs`ny `cfht`j`fc bhc
ilrrfitfc wa`nf ltafrs irfbtf fxtrfgfny
cbhofrlus s`tubt`lhs tabt ilunc mf b tarfbt tl
ylur n`jf lr nlho4tfrg afbnta. af mfst wby tl
prltfit ylursfnj `s tl nfbrh tl rfiloh`$f bhc
prf%fht ab$brcs `h ylur wlrdpnbif.
JLV] GB@H S,+FY LJ 3L]+NBIF
-B1B]Y;
". +as`ib" ab*brs brf taf glst ilgglh
ab$brcs bhc brf prfsfht `h glst wlrdpnbifs
bt slgf t`gf.
F=bgp"fsA jrbyfc fnfitr`ibn ilrcs:
uhoubrcfc gbia`hfry: fxplsfc gl%`ho
pbrts: ilhstbht nluc hl`sf: %`mrbt`lhs:
wlrd`ho jrlg nbccfrs: sibjjlnc`ho lr
af`oats: sp`nns: tr`pp`ho ab$brcs.
&. Fr)&h&g`i ab*brsliiur wafh taf typf
lj wlrd ylu cl: ylur mlcy pls`t`lh bhclr
ylur wlrd`ho ilhc`t`lhs put b strb`h lh
ylur mlcy. afy brf c`jj`iunt tl `cfht jy
mfibusf ylu clh0t `ggfc`btfny rfiloh`$f
taf abrg tafy brf cl`ho tl ylur afbnta.
http://www.takeonestep.org/pages/yoursafety/everydayergonomics/index.aspxhttp://www.takeonestep.org/pages/yoursafety/everydayergonomics/index.aspx8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
10/56
F=bgp"fsA pllr n`oat ho: `gprlpfrny
bckustfc wlrdstbt`lhs bhc iab`rs: jrfqufht
n`jt`ho: rfpft`t`%f lr bwdwbrc gl%fgfhts.
!. Iafg`ib" ab*brsbrf prfsfht wafh ylu
brf fxplsfc tl bhy iafg`ibn prfpbrbt`lh8sln`c: n`qu`c lr obs) `h taf wlrdpnbif.
F=bgp"fsA infbh`ho prlcuits bhc sln%fhts:
%bplurs bhc jugfs: ibrmlh glhlx`cf lr
ltafr obsfs: obsln`hf lr ltafr jnbggbmnf
gbtfr`bns.
. 9`&"&)`ib" ab*brsilgf jrlg wlrd`ho
w`ta pflpnf: bh`gbns lr `hjfit`lus pnbht
gbtfr`bn.
F=bgp"fsA mnllc lr ltafr mlc`ny jnu`cs:
mbitfr`b bhc %`rusfs: `hsfit m`tfs: bh`gbn
bhc m`rc crlpp`hos.
VHYBJF 3L] +]BIS@IFY
ILGGLHN, JLVH @H 3L]+NBIF.
; us`ho gbia`hfry lr tllns w talut butalr`ty
; lpfrbt ho bt uhsbjf spffcs lr `h %`lnbt`lh lj sbjf wlrd prbit`ifs
; rfgl%`ho lr c`sbmn`ho oubrcs lr ltafr sbjfty cf%`ifs lh gbia`hfry
lr fqu`pgfht
; us`ho cfjfit`%f tllns lr fqu`pgfht lr us`ho tllns lr fqu`pgfht `h
uhsbjf wbys
; us`ho abhcs lr mlcy `hstfbc lj tllns lr pusa st`ids
; l%frnlbc`ho: irlwc`ho lr jb`n ho tl mbnbhif gbtfr`bns lr abhcn`ho
gbtfr`bns `h ltafr uhsbjf wbys: `hinuc`ho `gprlpfr n`jt`ho
; rfpb`r`ho lr bckust ho fqu`pgfht tabt `s `h glt`lh: uhcfr prfssurf:lr fnfitr`ibnny iabrofc
; jb`n ho tl usf bhclr gb`htb`h: lr `gprlpfrny us`ho pfrslhbn
prltfit`%f fqu`pgfht lr sbjfty cf%`ifs
; irfbt ho uhsbjf: uhsbh`tbry lr uhafbntay ilhc`t`lhs my `gprlpfr
pfrslhbn ayo`fhf: pllr wlrdpnbif gb`htfhbhif lr my sgld`ho `h
uhbutalr`$fc brfbs
stbhc`ho lr wlrd`ho uhcfr suspfhcfc nlbcs: si
lpfh abtiafs
IBVYFY LJ 3L](]FNBSF
BII@FHSY:@NNHFYY
53L]+NBIF -B1B]Y7
4gbhubn abhcn`ho 4afbc
`hkury
4tr`ps: sn`ps lr jbnns 4hfid
`hkury
4fnfitr`ibn bii`cfhts 4rfpft`t`%f
strb`h `hkury
4sprb`hs lr strb`hs 4
liiupbt`lhbn bstagb
4mbid `hkury 4%`mrbt`lh
wa`tf j`hofr
4s`tt`ho jlr nlho pfr`lcs 4fxplsurf
tl abrgjun iafg`ibns
B. VHYBJF 3L]@HO
ILH@S@LHY
B ilhc`t`lh `h taf wlrdpnbif tabt n`dfny
tl ibusf prlpfrty cbgbof lr `hkury.
F=bgp"fsA cfjfit`%f tllns: fqu`pgfht lr
suppn`fs: ab$brclus btglspafr`i 8?llr
alusfdffp`ho): `hbcfqubtf supplrts lr oubrcs
ilhc`t`lhs: fxifss`%f hl`sf: ilhofst`lh `h taf
wlrdpnbif: pllr %fht`nbt`lh: `hbcfqubtf
wbrh`ho systfgs: j`rf bhc fxpnls`lh ab$brcs.
'. LS-F] 3L](]FNBSF JBISL]Y
Bit`%`t`fs `h%ln%`ho frolhlg`i r`sd jbitlrs
ibh ilhtr`mutf tl `hirfbsf c`silgjlrt. Fltf
http://www.takeonestep.org/pages/yoursafety/safenotsorry/chemicalhazards.aspxhttp://www.takeonestep.org/pages/yoursafety/safenotsorry/biologicalhazards.aspxhttp://www.takeonestep.org/pages/yoursafety/safenotsorry/chemicalhazards.aspxhttp://www.takeonestep.org/pages/yoursafety/safenotsorry/biologicalhazards.aspx8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
11/56
tabt ilgm`h`ho r`sd jbitlrs w`nn
fxplhfht`bnny `hirfbsf ylur r`sd lj `hkury.
]@Y JBISL]Y S-BS @HI]FBYFY S-F
]@Y LJ @YILGJL]S
2. J`=f bh i&hstrb`hf: Ytbt i p&sturfsB pls`t`lh wa`ia `s gb`htb`hfc jlr b nlho
pfr`lc lj t`gf w`talut gl%`ho. ,t rfqu`rfs
ilhstbht gusiunbr ilhtrbit`lh lr tfhs`lh tl
dffp taf mlcy `h tabt pls`t`lh. a`s ibh nfbc
tl jbt`ouf lr strb`h mfibusf taf augbh mlcy
brf cfs`ohfc tl gl%f.
,t `hinucfsA lw mbid strfss bhc gusiunbr
tfhs`lh
$. ]fpft`t !f G&t`&h &r G&!fgfht
afsf gl%fgfhts strb`h bhc orbcubnny
ibusf wfbr bhc tfbr bhc tfhclhs `h taf
jlrfbrgs: wr`sts: bhc j`hofrs mfibusf ylu
brf rfpfbtfcny us`ho taf sbgf gusinfs tl cl
taf sbgf gl%fgfht jlr b prlnlhofc pfr`lc
lj t`gf.
,t `hinucfsA typ`ho: j`n`ho: sfw`ho bhc gfbt
pbid`ho
4. B a`)a pbif /&r0.
,t `hinucfsA ab%`ho t`oat cfbcn`hfs: dhlw`ho
ylur pfrjlrgbhif `s mf`ho glh`tlrfc my
slgf fnfitrlh`i systfg.
[email protected], +]LO]BGY
Ofnlw brf slgf fxbgpnfs lj sbjfty
prlorbgs tabt gby mf biqu`rfc my ilgpbh`fs tl
fhsurf taf sbjfty bhc afbnta lj taf`r fgpnlyffsA
B. Gb`htfhbhif afb"ta#u" /&r0
fh!`r&hgfht
5rui`bnny: b afbntay wlrd fh%`rlhgfht
bhc Dprf%fhtbt`%f gb`htfhbhif0 lj stbjj bnsl
nfbcs tl orfbtfr jffn`hos lj wfnn mf`ho:
`hirfbsfc prlcuit`%`ty bhc rfcuifc
bmsfhtff`sg.
Ofhfj`ts `hinucfA
Ebpp`fr bhc afbnta`fr fgpnlyffs
*bs`fr tl bttrbit bhc gb`htb`h stbjj
,hirfbsfc prlj`ts
E`oany glt`%btfc bhc prlcuit`%f stbjj
Jrfbtfr ilnnbmlrbt`lh: `hirfbsfc irfbt %`ty
bhc `hhl%bt`lh
Y`oh`j`ibht rfcuit`lhs `h stbjj ilsts
#fcuifc gbhbofgfht ilsts > bmsfhtff`sg
bhc prfsfhtff`sg.
9. -fb"ta f=bg`hbt`&hs
Gb?&r -fb"ta F=bg`hbt`&hs
". *yf fxbg`hbt`lh %`s`lh tfst ho
&. Efbr`ho tfst
!. Cfhtbn fxbg
. ?unsf rbtf
+. 'fhtbn fxbg
-. 'fbsur`ho taf wf`oat
/. 'fbsur`ho lj af`oat
I. `b)h&s s bh trfbtgfht
Gf`ib" `b)h&s`s`s taf prlifss lj
bttfgpt ho tl cftfrg`hf lr `cfht`jy b
plss`mnf c`sfbsf lr c`slrcfr.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
12/56
,t `h%ln%fs I"bss`#`ibt`&h Sfstswa`ia `s
b gbklr ilgplhfht lj: jlr fxbgpnf:
taf prlifcurf lj b clitlr1s %`s`t. rfbtgfht `s
taf tfiah`qufs lr bit`lhs iustlgbr`ny bppn`fc `h
b spfi`j`fc s`tubt`lh
C. Gf`ib" rfi&rs
af systfgbt`i cliugfhtbt`lh lj b
s`honfpbt`fht1s gfc`ibn a`stlry bhc ibrfbirlss
t`gf w`ta`h lhf pbrt`iunbr afbnta ibrf prl%`cfr1s
kur`sc`it`lh. ,t `hinucfs rfilrc`ho lmsfr%bt`lhs
bhc bcg`h`strbt`lh lj cruos bhc tafrbp`fs:
lrcfrs jlr taf bcg`h`strbt`lh lj cruos bhc
tafrbp`fs: tfst rfsunts: x4rbys: rfplrts: fti.
F. -fb"ta fuibt`&h bh i&uhsf" h)
Efbnta fcuibt`lh `s taf prljfss`lh lj
fcuibt`ho pflpnf bmlut afbnta. ,t ibh mf cfj`hfc
bs taf pr`hi`pnf my wa`ia `hc`%`cubns bhc
orlups lj pflpnf nfbrh tl mfab%f `h b gbhhfr
ilhcui`%f tl taf prlglt lh: gb`htfhbhif: lr
rfstlrbt`lh lj afbnta.
J. Jbg " p"bhh`h) pr&)rbgs
B hbt`lhbn gbhcbtfc pr`lr`ty pumn`i afbnta
prlorbg tl bttb`h taf iluhtry1s hbt`lhbn afbnta
cf%fnlpgfhtA b afbnta `htfr%fht`lh prlorbg bhc
bh `gplrtbht tlln jlr taf `gprl%fgfht lj taf
afbnta bhc wfnjbrf lj gltafrs: ia`ncrfh bhc
ltafr gfgmfrs lj taf jbg`ny. ,t bnsl prl%`cfs
`hjlrgbt`lh bhc sfr%`ifs jlr taf ilupnfs lj
rfprlcuit`%f bof tl pnbh taf`r jbg`ny biilrc`ho
tl taf`r mfn fjs bhc i`riugstbhifs tarluoa
nfobnny bhc gfc`ibnny biifptbmnf jbg ny
pnbhh`ho gftalcs.
af prlorbg `s bhialrfc lh taf jlnnlw`ho mbs`i
pr`hi`pnfs.
]fsp&hs`'"f +brfhta&&4 cftfrg`h`ho tafcfs`rfc hugmfr lj ia`ncrfh tafy g`oat ab%f
bhc wafh tafy g`oat ab%f tafg.
]fsp&hs`'"f +brfht`h)4 prlpfr upmr`ho`ho
bhc fcuibt`lh lj ia`ncrfh sl tabt tafy orlw
up tl mf upr oat: prlcuit`%f bhc i`%`i4
g`hcfc i`t`$fhs.
]fspfit #&r N`#f 4 Bmlrt`lh `s F@ b
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
13/56
Oy trb`h`ho4prbit`ibn gftalc jlr wlrdfrs
Oy pfrsubs`lh4taf fgpnlygfht lj %br`lus
gftalcs lj pumn`i`ty bhc bppfbn tl cf%fnlp
=sbjfty g`hcfchfssK
Oy `hsurbhif4 prl%`s`lh lj j`hbhi`bn`hifht`%fs
Oy sbjfty gfbsurfs w`ta`h taf `hc`%`cubn
Z@@. 9FHFJ@SY LJ FJJFIS@ZF
YBJFS, BH -FBNS- +]LO]BGY
#fcuif `hkur`fs 7 `nnhfssfs
,gprl%f glrbnf 7 prlcuit`%`ty
#fcuif wlrdfrs0 ilgpfhsbt`lh ilsts
Yalw ollc jb`ta fjjlrts
3-L 9FHFJ@SY J]LG FJJFIS@ZF
YBJFS, BH -FBNS- +]LO]BGY
,&ur /&r0#&rif
Bh fjjfit`%f wlrdpnbif sbjfty bhc afbnta
gbhbofgfht prlorbg w`nn fhbmnf ylu tlA
#filoh`$f bhc rfgl%f ab$brcs jrlg ylur
wlrdpnbif.
?rltfit ylur wlrdfrs jrlg `hkury bhc
`nnhfss.
?rf%fht nlss lj n`jf bt ylur wlrds`tf.
5unt`%btf `hjlrgfc bhc bnfrt fgpnlyffs
wal tbdf rfsplhs`m`n`ty jlr taf`r lwh bhc
taf`r ilwlrdfrs0 sbjfty ,gprl%f fgpnlyff glrbnf.
,&ur Gbhb)frs
Bh `hirfbsfc uhcfrstbhc`ho lj wlrdpnbif
ab$brcs bhc rfgfc`fs w`nn put ylur gbhbofrs `h
b mfttfr pls`t`lh tlA
5lgpny w`ta jfcfrbn bhc stbtf sbjfty bhc
afbnta rfqu`rfgfhts.
Ofilgf glrf fjjfit %f bt taf`r klms.
'bhbofgfht fxpfrts mfn`f%f tabt taf
ilgpbhy w`ta b wfnn4gbhbofc sbjfty bhcafbnta prlorbg fhklys mfttfr l%frbnn
gbhbofgfht.
,hirfbsf prlcuit`%`ty rbtfs bhc bssurf
prlcuit qubn`ty.
,&ur 9us`hfss bs b 3a&"f
Bh fxfgpnbry wlrdpnbif sbjfty bhc afbnta
gbhbofgfht systfg `s 6ollc mus`hfss sfhsf6
tabt bnsl gbdfs j`hbhi`bn sfhsf mfibusf `t w`nn
bnnlw ylu tlA
fbrh j`rst4abhc tabt taf ilst lj bii`cfht
prf%fht`lh `s jbr nlwfr tabh taf ilst lj
bii`cfhts..
,gprl%f taf mlttlg n`hf myA
lwfr`ho `hkury bhc `nnhfss rbtfs:
Cfirfbs`ho wlrdfrs0 ilgpfhsbt`lh
ilsts:
#fcui`ho nlst wlrdcbys: bhc
`g t`ho fqu`pgfht cbgbof bhc
prlcuit nlssfs.
GB%L] FNFGFHSY LJ YBJFS, BH
-FBNS- +]LO]BGY
'bhbofgfht ilgg`tgfht 7 fgpnlyff
`h%ln%fgfht
; 'bhbofgfht ilgg`tgfht bhc
fgpnlyff `h%ln%fgfht ol abhc `h
abhc mfibusf lhf `s hlt fjjfit`%f
w`talut taf ltafr.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
14/56
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
15/56
bs rfqu`rfc my ifrtb`h @YEB stbhcbrcs:
suia bs
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
16/56
fnfgfhtsA taf ibsubn rfnbt`lhsa`p mftwffh
fxplsurf `h b spfi`j`i wlrd`ho fh%`rlhgfht
lj wlrd bit`%`ty bhc b spfi`j`i c`sfbsf: bhc
taf jbit tabt taf c`sfbsf liiurs bglho b
orlup lj fxplsfc pfrslh w`ta b jrfqufhiybml%f taf b%frbof glrm`c`ty lj taf rfst lj
taf plpunbt`lh.
N`st &iiupbt`&hb" `sfbsfs
2. `sfbsfs ibusf ' b)fhts
2.2 sfbsfs ibusf ' iafg`ib"
b)fhts
2.$ `sfbsfs ibusf ' pas`ib" b)fhts
2.4 sfbsfs ibusf ' '`&"&)`ib"
b)fhts
@8.Liiupbt &hb" `sfbsfs
". 5bhifr lj taf fp`tafn`bn n h`ho lj mnbccfr
&. 5bhifr: fp`tafnnlgbtlus lr unifrbt lh lj taf
sd`h lr lj ilrhfbn surjbif lj taf fyf
!. 5btbrbit
. Cfbjhfss
+. Cfilgprfss`lh Y`idhfss
b. 5b`sslhs C`sfbsf
-. Cfrgbt t`s Cuf l ,rr tbhts Bhc Yfhs`t`$frs
/. ,hjfit lhs
b) Bhtarbx
m) Jnbhcfrs
i) #bm`fs
c) umfriunls`s
f) unbrfg`b
j) 9f`nn0s c`sfbsf
o) '`tf cfrgbt`t s
2. ,lh`$`ho rbc`bt`lh c`sfbsf: `hjnbggbt`lh:
unifrbt`lh lr gbn`ohbht c`sfbsf lj sd`h lr
sumiutbhflus t`ssufs lj taf mlhfs lr
nfudfg`b: lr bhfg`b lj taf bpnbst`i typf
. ?l`slh`ho bhc `ts sfqufnbf"M. ?hfuglilh`ls`s
"". C`sfbsfs ibusfc my bmhlrgbn`t fs `h
tfgpfrbturf bhc aug`c`ty
"&. Zbsiunbr c`sturmbhif `h taf uppfr
fxtrfg`t`fs
"!. Z`rbn afpbt`t`s
". ?l`slh`ho my ibcg`ug
"+. fudfg`b bhc nygpalgb
"-. 5bhifr lj stlgbia 7 ltafr nygpabt`i 7
mnllc jlrg`ho %fssfnsN hbsbn ib%`ty 7 s`husfs
"/. 5bhifr lj taf nuhos: n`%fr bhc mrb`h
"2. 5brc`l Zbsiunbr C`sfbsfs
". 5frfmrl Zbsiunbr Bii`cfhts
&M. 'bnbr`b Bhc Yia`stlslg`bs`s
&". ?hfuglh`b
&&. Efrh`b
&!. Orlhia`bn Bstagb
&. @stflbrtar`t`s
&-. ?fpt`i (nifr
&/. ?unglhbry umfriunls`s
&2. Z`rbn Efpbt`t`s
&. *ssfht`bn Eypfrtfhs`lh
!M. Bsmfstls`s
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
17/56
Iabptfr 25;
NB9L] GBHBOFGFHS ]FNBS@LH
Nb'&r Gbhb)fgfht rf"bt`&h
,htfrbit`lh mftwffh taf t&p bh g`"f
#`ifrslh lhf abhc bhc taf rbh0 bh
#`"fwlrdfrs lh taf ltafr bs bjjfitfc my
bhc bs b rfsunt lj `htfrhbn bhc fxtfrhbn
jlrif lj lrobh`$bt`lh.
,t `hinucfs taf pbttfrh lj ilnnbmlrbt`lh:
illpfrbt`lh: ilgpft t`lh: ilgprlg`sf:
b%l`cbhif: ilhjn`it mftwffh taf ljj`ifrs
bhc wlrdfrs `h bhy typf lj lrobh`$bt`lh.
,t fx`sts `h b ilrplrbt`lh lr `h b sgbnn4
sibnf fhtfrpr`sf.
,h `hustr bh 'us`hfss: `t rfjfrrfc bs
`hustr`b" rf"bt`&hslr "b'&r rf"bt`&hs.Nb'&r ]f"bt`&hs
'bhbo`ho uh`lh`$fcfgpnlygfht
s`tubt`lhs. ,h bibfg`b: nbmlr rfnbt`lhs `s
jrfqufhtny b sumbrfb w`ta`h`hustr`b"
rf"bt`&hs: taluoa sialnbrs jrlg gbhy
c`si`pn`hfs44`hinuc`ho filhlg`is:sli`lnloy: a`stlry: nbw: bhc pln`t`ibn
si`fhif44bnsl stucy nbmlr uh`lhs bhc
nbmlr gl%fgfhts. ,h prbit`if: nbmlr rfnbt`lhs `s jrfqufhtny
b sumbrfb w`ta`haugbh rfs&urif
gbhb)fgfht.
http://en.wikipedia.org/wiki/Labor_unionhttp://en.wikipedia.org/wiki/Industrial_relationshttp://en.wikipedia.org/wiki/Industrial_relationshttp://en.wikipedia.org/wiki/Industrial_relationshttp://en.wikipedia.org/wiki/Human_resource_managementhttp://en.wikipedia.org/wiki/Human_resource_managementhttp://en.wikipedia.org/wiki/Human_resource_managementhttp://en.wikipedia.org/wiki/Labor_unionhttp://en.wikipedia.org/wiki/Industrial_relationshttp://en.wikipedia.org/wiki/Industrial_relationshttp://en.wikipedia.org/wiki/Human_resource_managementhttp://en.wikipedia.org/wiki/Human_resource_management8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
18/56
Nb'&r ]f"bt`&hs +r&ifss
". 9lrdfrs cfs`rf ilnnfit`%f rfprfsfhtbt`lh
&. (h`lh mfo`hs `ts lrobh`$`ho ibgpb`oh
!. 5lnnfit`%f hfolt`bt`lhs nfbc tl b
ilhtrbit
. af ilhtrbit `s bcg`h`stfrfc
Nb'&r Vh`&h ( Bh lrobh`$bt`lh lj wbof
fbrhfrs jlrgfc jlr taf purplsf lj sfr%`ho taf
gfgmfrs1 `htfrfsts w`ta rfspfit tl wbofs bhc
wlrd`ho ilhc`t`lhs.
rbcf lr bmlr uh`lhs `h taf ?a`n`pp`hfs
brf lrobh`$bt`lhs sbhit`lhfc my bmlr
5lcf lj taf ?a`n`pp`hfs bs bh
bidhlwnfcogfht lj
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
19/56
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
20/56
af cfs`rf lj fgpnlyfrs tl ofhfrbtf bs
filhlg`ibnny bs plss`mnf `h taf`r fjjlrts
tl gbdf prlj`ts: wa`nf hfonfit`ho taf
wfnjbrf lj taf wlrdfrs.
'lcfrh mus`hfss gbhbofgfht prbit`ifs
lj l%frnlbc`ho taf pbyrlnn w`ta a`oa4
sbnbr`fc fxfiut`%fs: tfiah`i`bhs: bhc
ilhsuntbhts: wa`nf sir`gp`ho lh
wlrdfrs0 wbofs.
'bhbofgfht `hc`jjfrfhif bhc
brm`trbr`hfss `h cfbn`ho w`ta wlrdfrs.
'bhbofgfht0s rfsfhtgfht lj taf uhcuf
prltfit`lh bs taf ol%frhgfht lj
fgpnlyffs bhc uh`lhs tarluoa pnbifs lj
nfo`snbt`lh.
?rbit`ifs lr bits lj nbmlr: lh taf ltafr abhc: brf
slurifs lj `rr`tbhts tl fgpnlyfrsA
af sa`jt lj wlrdfr0s nlybnty jrlg
gbhbofgfht tl uh`lh.
af rfcuit`lh `h gbhbofgfht r`oats tl
c`si`pn`hf lr f%fh kust tl cfbn w`ta
fgpnlyffs: lhif tafy mfilgf uh`lh
gfgmfrs.
,htfr4uh`lh bhc `htrb4uh`lh r`%bnr`fs
wa`ia gbdf nbmlr rfnbt`lhs uhifrtb`h
bhc irfbtf c`jj`iunt`fs jlr gbhbofgfht.
Bits lj abrbssgfht my taf uh`lh my wby
lj j`nn`ho lj bnn d`hcs lj ilgpnb`hts bhc
or`f%bhifs w`ta taf or`f%bhifs
gbia`hfry.
Bmusfs lj slgf fgpnlyffs mfibusf lj
taf`r mfn`fj tabt tafy fhkly taf
prltfit`lh lj taf nbw bhc tabt taf
ol%frhgfht w`nn bnwbys mf lh taf`r s`cf.
Ytr`0fs bh "&i0&uts
Ytr`df bit lh: bnsl ibnnfc nbmlr str df: lh
str df: orf%f 8lj
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
21/56
*qubn wlrd lpplrtuh`t`fs
rfobrcnfss lj sfx: rbif bhc irffc
#`oats tl sfnj4lrobh`$bt`lh4 taf
r`oat tl jlrg: kl`h: bhc bss`st b
nbmlr uh`lh.
#`oat tl 5lnnfit`%f Obrob`h`ho
,t ibh mf fhklyfc `j taf jlnnlw`ho stfps
brf jlnnlwfcA
@robh`$bt`lh lj wlrdfrs #fo`strbt`lh w`ta taf
ol%frhgfht0s Ourfbu lj
bmlr #fnbt`lhs 8O#) lj
taf Cfpbrtgfht lj bmlr bhc
*gpnlygfht 8C@*) #filoh`t`lh lj uh`lh my
gbhbofgfht Ffolt`bt`lh lj taf 5lnnfit`%f
Obrob`h`ho Borffgfht
85OB),tfgs tabt `s `hinucfcA
9bofs
Elurs lj wlrd Bcg`h`strbt`lh lj taf
5lnnfit`%f Obrob`h`ho
Borffgfht 85OB) #f4hfolt`bt`lh lj taf
5lnnfit`%f Obrob`h`ho
Borffgfht 85OB)
#`oat lj Iust bhc Eugbhf 5lhc`t`lhs
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
22/56
&. 5ar`st`bh
Yli`bn`st orlup lj Jfrgbhy
. '`sfrf`lr > b iauria orlup `h
Jfrgbhy
+. ,htfrhbt`lhbn bmlr @robh`$bt`lh
8,@)
?a`n`pp`hf bmlr gl%fgfht ob%f
ljj`i`bn fhilurbofgfht tl taf lrobh`$bt`lh lj
nbmlr: bhc sb`c prlorbg rfbn`$fc taf jlnnlw`hogfbsurfsA
". af pbssbof lj taf 24alur nbmlr nbw:
taf 9lgfh0s 5a`nc bw: taf 9lrdfr0s
5lgpfhsbt`lh Bit: bhc taf 5lnnfit`%f
Obrob`h`ho.
&. af irfbt`lh lj taf 5lurt lj ,hcustr`bn
#fnbt`lhs bhc taf Cfpbrtgfht lj bmlr
!. af irfbt`lh lj Fbt`lhbn bhc
Yfttnfgfht Bcg`h`strbt`lh.
LNF
af Cfpbrtgfht lj bmlr bhc
*gpnlygfht 8C@*) `h taf ?a`n`pp`hfs `s taf
fxfiut`%f cfpbrtgfht lj taf ?a`n`pp`hf
Jl%frhgfht gbhcbtfc tl jlrgunbtf pln i`fs:
`gpnfgfht prlorbgs bhc sfr%`ifs: bhc sfr%f bs
taf pln`iy4illrc`hbt`ho brg lj taf *xfiut`%f
Orbhia `h taf j`fnc lj nbmlr bhc fgpnlygfht. ,t
`s tbsdfc w`ta taf fhjlrifgfht lj taf prl%`s`lhs
lj taf bmlr 5lcf.
Saf rfsplhs`m`n`t`fs lj taf Cfpbrtgfht lj
Nbmlr bhc Fgpnlygfht ilfr tarff gb!lr
brfbs"
". ?rlglt`lh lj fgpnlygfhts bhc gbhplwfr
cf%fnlpgfht bhc ut`n`$bt`lh.
&. ?rltfit`lh lj wlrdfr0s wfnjbrf.
!. ?rlglt`lh bhc gb`htfhbhif lj `hcustr`bn
pfbif mbsfc lh sli`bn kust`if.
O&b"s
l rfbn`$f `ts %`s`lh lj junn: cfifht bhc
prlcuit`%f fgpnlygfht jlr f%fry
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
23/56
fcuibt`lh: bhc prlcuit %`ty `gprl%fgfht
tfiahlnlo`fs.
Ytrbtf)`i O&b" 4; b sfiurf /&r0#&rif
gfbhs tabt wlrdfrs brf biilrcfc w`ta jb`r bhc
augbhf tfrgs bhc ilhc`t`lhs lj wlrd bhcsli`bn prltfit`lh.
Ytrbtf)`i O&b" >; b sb#f bh afb"ta
/&r0#&rif gfbhs tabt wlrdfrs fhkly b sbjf bhc
afbntay wlrd`ho fh%`rlhgfht.
Ytrbtf)`fs
l bia`f%f tafsf Ytrbtfo`i Jlbns: tafjlnnlw`ho strbtfo`fs bhc sfr%`ifs brf `h pnbifA
B Ob`h#u"" Fgp"&f 3&r0#&rif
Ytrbtf) 2; *habhi`ho taf biifss lj
wlrdfrs tl fgpnlygfht lpplrtuh`t fs: mlta
nlibn bhc l%frsfbs tarluoa klm sfbria bss`stbhif
jlr wbof fgpnlygfht bhc ibpbi`ty mu nc`ho
sfr%`ifs jlr n`%fn`allc bhc sfnj4fgpnlygfht.
Ytrbtf) $; ?rf%fht`ho klm nlssfs bhc
prfsfr%`ho fgpnlygfht tarluoa sli`bn
pbrthfrsa`p prlglt`lh bhc cfn`%fry lj c`sputf
rfslnut`lh sfr%`ifs.
B O"&'b"" I&gpft`t`!f 3&r0#&rif
Ytrbtf) 4; *qu`pp`ho wlrdfrs w`ta
cfgbhc4cr`%fh sd`nns: tfiah`ibn fcuibt`lh bhc
prlcuit`%`ty `gprl%fgfht tfiahlnloy tarluoa
taf cfn`%fry lj prljfss`lhbn rfounbt`lh sfr%`ifs:
tfiah`ibn4%libt lhbn fcuibt`lh: sd`nns
ilgpftfhiy bhc prlcuit`%`ty trb`h`hos.
B Yfiurf 3&r0#&rif
Ytrbtf) >; *hsur`ho jb`r bhc kust tfrgs
bhc ilhc`t`lhs lj fgpnlygfht jlr mlta nlibn
bhc l%frsfbs wlrdfrs.Ytrbtf) ; ?rlglt`ho biifss lj
wlrdfrs `h spfi`j`i sfitlrs tl afbnta ibrf: sli`bn
sfiur`ty bhc alus`ho bs wfnn bs lh4s`tf bhc
bjtfr4ibrf prltfit lh jlr l%frsfbs
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
24/56
af C@* bnsl gb`htb`hs n`hdbofs w`ta
hlh4ol%frhgfht lrobh`$bt`lhs 8FJ@s):
ol%frhgfht bofhi`fs: taf bibcfgf: pbrthfr
`htfrhbt`lhbn lrobh`$bt`lhs 8f.o.: ,@: ,@':
,'@: (FC?: (F,5*
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
25/56
2. S& gfbsurf bh f!b"ubtf prfsfht
i&h`t`&hs
$. S& prf`it #uturf i&h`t`&hs bh f!fhts
Efnp pnbh jlr bntfrhbt`%f wbys bhc wf
ibh gbdf mfttfr ljj taf prfsfht
ilhc`t`lhs tl ab%f ollc lutilgf `h
juturf4. S& f!b"ubtf f##fits bh rfsu"ts iurrfht
p&"`i`fsA pr&)rbgs bh bit`!`t`fs
Lhlw`ho taf prlmnfgs tafh jlrgunbt`ho
b slnut`lhs tl sln%f `t>. S& pr&!`f bh &'?fit`!f 'bs`s #&r rf!`s`h)
iurrfht p&"`i`fsA pr&)rbgs bh bit`!`t`fs
5abho`ho taf lnc lhfs tl hfw lhfs lr
mfttfr lhfs. S& bpprb`sf pr&p&sf p&"`i`fsA pr&)rbgs
bh bit`!`t`fs
af wlrta lj taf prlplsfc pln`i`fs:
prlorbgs bhc bit`%`t`fs
@G+L]SBHIF LJ -VGBH ]FYLV]IF
GBHBOFGFHS ]FYFB]I-
@gpr&!fs taf Eub" t "`#f t& fhsurf
i&gp"`bhif
S& s&i`ft bh &r)bh`*bt`&h
E#' `s taf nfobn n`b`slh mftwffh taf
lrobh`$bt`lh bhc taf fgpnlyffs.
+r&!``h) `rfit`&h #&r taf pf&p"f /a&
/&r0 `h taf &r)bh`*bt`&h.
'bhbof pflpnf `h lrobh`$bt`lhs `h b
struiturfc bhc talrluoa gbhhfr.
Lh pf&p"f gbhb)fgfht bh f!f"&pgfht
`ssufs
,t `hirfbsf dhlwnfcof bhc uhcfrp`h
fjjfit`%f bit`lh.
J&r -ugbh ]fs&urif `htfr!fht`&h
l cf%fnlp bhc `gpnfgfht hfw jlrgs
4 GFS-LY LJ -VGBH ]FYLV]IF
]FYFB]I-
-`st&r`ib" ,t ilgpr`sfs taf tfiah`qufs bhc
ou`cfn`hfs my wa`ia taf ilgpbhy usf
a`stlr`ibn slurifs bhc ltafr f%`cfhif tl
rfsfbria bhc tafh tl usf `t bs b
ilgpbr`slh.
fsir`pt`!f
Bttfgpts tl cfsir`mf systfgbt`ibnny b
s`tubt`lh: prlmnfg: pafhlgfhlh: sfr%`if
lr prlorbg lr prl%`cfs `hjlrgbt`lh
bmlut: sby: bhc n`%`ho ilhc`t`lh lj b
ilgguh`ty lr cfsir`mfs btt`tucfs
tlwbrcs bh `ssuf.
F=pfr`gfhtb"
Bnsl ibnnfc *gp`r`ibn #fsfbria lr ibusf
bhc fjjfit gftalc: `t `s b cbtb4mbsfc
rfsfbria: ilg`ho up w`ta ilhinus`lhs
wa`ia brf ibpbmnf lj mf`ho %fr`j`fc w`ta
lmsfr%bt`lhs lr fxpfr`gfht.
*xpfr`gfhtbn rfsfbria `s bpprlpr`btf
wafh prllj `s sluoat tabt ifrtb`h
%br`bmnfs bjjfit ltafr %br`bmnfs `h slgf
wby. ,t usfc tl ilhtrlnnfc lmsfr%bt`lhs
bhc gfbsurfgfhts tl tfst aypltafsfs.
S-F ]FYFB]I- +]LIFYY @H -VGBH
]FYLV]IF
2. f#`hf taf ]fsfbria +r&ifss
Borff b tlp`i prlkfit tutlr bhc
lrobh`$bt`lh
#fbc bnn sumkfit
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
26/56
Cfi`cf lh #fsfbria Cfs`oh
C`siuss brrbhof biifss `ssuf$. F!b"ubtf /abt s b"rfb 0h&/h
9r`tf crbjt lj n`tfrbturf rf%`fw
#fbc`ho bhc hltf tbd`ho
`tfrbturf bhc rfsfbria bit`%`t`fs
4. L'tb`h btb )&& Eub" t 9r`tf crbjt lj j`hc`hos sfit`lh
9r`tf crbjt lj gftalclnloy sfit`lh
5lnnfit cbtb
?nbh alw tl rfilrc cbtb bhc pnlt cbtb
obtafr`ho bit`%`ty
Cfs`oh cbtb obtafr`ho `hstrugfht
. @htfrprft @h#&rgbt`&h
9r`tf crbjt lj ilhinus lhs bhc
rfilggfhcbt`lhs 9r`tf crbjt lj `htrlcuit`lh 9r`tf crbjt
bhbnys`s sfit`lh
Bhbny$f cbtb. I&gguh`ibtf taf rfsu"ts
9lrc prlifss j`hbn crbjt
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
27/56
strbtfo`fs bhc b pnbh alw tafy w`nn fxfiutf
tafg mbid `h taf`r mus`hfssfs.+V]+LYFY LJ @NFGGB
GBHBOFGFHS
l cf%fnlp systfgs ta`hd`ho
5lgpnfx`ty4 gbhbofgfht sd`nns Yfbslhfc kucogfht
GBHBOFGFHS @NFGGBY
afrf brf sf%fh c nfggbs ylu jbif wafh
cfbn`ho w`ta taf tlp`is lj prlcuit`%`ty bhc
stynf. *%frylhf salunc tbdf taf`r lwh cfi`s`lhs
lh taf gbttfr. ,t0s bnn b qufst`lh lj j`hc`ho taf
r`oat mbnbhif.
". Saf #`rst `"fggb; @hh&!btf &r I&hsfr!f
Glu salunc jlius lh hfw bppn`ibt`lhs: hfw
gbrdfts: fti. Out taf rf%fhufs lj
`hhl%bt lhs brf `h taf 8hfbr) juturf. Glu
salunc bnsl oft taf gbx`gug lut lj ylur
iurrfht mus`hfss. ,j ylu cl hlt `h%fst: tafrf
ilgfs b glgfht wafrf iurrfht mus`hfsscfin`hfs w`talut b hfw `hhl%bt`lh tl tbdf
l%fr taf rf%fhufs. ,j ylu `h%fst tll guia `t
gby fhcbhofr taf ilht`hu ty lj iurrfht
mus`hfss.
&. Saf sfi&h `"fggb; L/h pr&uit`&h &r
Nf!frb)f &h ta`r pbrt`fs
9abt `t taf ilhtfht lj ylur mus`hfss3 Cl
ylu jbif taf prlcuit`lh my ylursfnj lr cl
ylu nf%frbof lh ta`rc pbrt`fs3 Glu
ilhifhtrbtf lh lwh prlcuit`lh bhc wabt `s
mfs`cf ylur strfhota ylu g`oat ilhs`cfr
lutsluri`ho tl ta`rc pbrt`fs.
!. Saf ta`r `"fggb; Yupp&rt &r Nfb
Glu ilunc iallsf jlr ylu mus`hfss tl mf `h
taf jrlht lj taf gbrdft lr ylu ilunc mf
abppy supplrt`ho ltafrs. afrf brf b gyr`bc
lj plss`m`n`t`fs jlr fbia.
. Saf #&urta "fggb; I&&pfrbtf &rI&gpftf
a`s c`nfggb `s glrf %`s`mnf w`ta`h ylur
ilgpbhy tabh jrlg taf luts`cf bntaluoa `t
`s bnsl prfsfht tafrf. 'bhy ilgpbh`fs %bnuf
tfbgwlrd: mut tafy lrobh`$f taf bit`%`t`fs
`h b ilgpft`t`%f wby my sftt`ho `hc`%`cubn
tbrofts. Glu salunc mbnbhif mlta.
+. Saf #`#ta `"fggb; F=tfrhb" &r @htfrhb"
#&ius
afrf brf fhtrfprfhfurs tabt lmsfr%f taf
gbrdft bhc kugp `h b h`iaf wafh tafy sff b
plss`mnf prlj`t. afy jlnnlw fbia
cf%fnlpgfht `h taf gbrdft bhc tafy brf
jnfx`mnf j`rst4gl%frs. @tafrs ab%f mu`nt up
lwh `cfbs `h b c`jjfrfht wby lj pfrif`%`ho
`hjlrgbt`lh. a`s c`nfggb `s prfsfht `h bhy
lrobh`$bt`lh. Flrgbnny gbrdftfrs bhc sbnfs
brf b m`t glrf fxtfrhbn jliussfc wafrf ,
bhc bcg`h`strbt`lh jlr fxbgpnf brf glrf
jliusfc lh strfbgn`h`ho taf bit`%`t`fs tabt
ilgfs tl tafg.
-. Saf s`=ta `"fggb; +r&uit &r Yfr!`if
B uh`%frsbn ial`if tabt nllds sl s`gpnf. 9f
bnn ab%f bh `cfb bmlut ta`s c`nfggb: mut taf
`gpn`ibt`lh lj pursu`ho taf lhf lr taf ltafr
ibh mf %fry a`oa.
/. Saf "bst `"fggb; I&hsugfr &r
I&gpbh
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
28/56
a s c`nfggb `s nfss `gplrtbht jlr
gbhbofrs `j taf`r ilhtfxt `s bnrfbcy sft. af
glrf `gplrtbht `s `t jlr fhtrfprfhfurs.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
29/56
biifhtubtfc taf hffc jlr lrobh`$bt`lhs tl ob`h b
ilgpft`t`%f bc%bhtbof tarluoa fjjfit`%fny
gbhbo`ho augbh rfslurifs `h b onlmbn
filhlgy.
2. FV]L+FBH FILHLG@I
ILGGVH@S, 5FII7A 2CC$
B ilhjfcfrbt`lh lj taf
glst lj taf *urlpfbh hbt`lhs
tabt borff tl fhobof `h b jrff
trbcf w`ta lhf bhltafr: w`ta
ilggfrif rfounbtfc my bh
l%frsff`ho mlcy ibnnfc
*urlpfbh 5lgg`ss`lh 8*().
fobn rfounbt`lh `h taf
pbrt`i`pbt`ho iluhtr`fs
abs mfilgf glrf:
bntaluoa hlt ilgpnftfny:
uh`jlrg.
*urlpf abs mfilgf lhf
lj taf nbrofst jrff
gbrdfts `h taf wlrnc.
Bs lj ": bnn lj taf
gfgmfrs lj taf
*urlpfbh *ilhlg`i
5lgguh`ty sabrf b
ilgglh iurrfhiy: taf
furl.
$. HL]S- BGF]@IBH J]FF S]BF
BO]FFGFHS 5HBJSB7
Bh borffgfht bglho
5bhbcb: taf (h`tfc
Ytbtfs: bhc 'fx`il tabt
abs irfbtfc b jrff gbrdft
f%fh nbrofr tabh taf
*urlpfbh *ilhlg`i
5lgguh`ty 8**5).
af borffgfht wbs
prlgptfc my 'fx`il0s
`hirfbs`ho w`nn`hohfss tl
lpfh `ts gbrdfts bhc
jbi`n t`fs `h bh fjjlrt tl
prlgltf filhlg`i
orlwta.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
30/56
,h bcc`t`lh: FB
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
31/56
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
32/56
jlrf`oh `h%fstgfht `h fbia iluhtry. ,t
cftfrg`hfc taf filhlg`i %`bm`n`ty lj mu`nc`ho
bh lpfrbt`lh `h b jlrf`oh nlibt lh: bhc tafy
ab%f b pbrt`iunbrny strlho `gpbit lh E#' `h
tabt lpfrbt`lh. af jlur jbitlrs bjjfit`ho E#'
`h onlmbn gbrdfts brfA
2. IVNSV]F
$. FVIBS@LH(-VGBH IB+@SBN
4. +LN@S@IBN(NFOBN Y,YSFG
>. FILHLG@I Y,YSFG
2. IVNSV]F
,t `s cfj`hfc bs =taf sft lj
`gplrtbht bssugpt`lhs 8ljtfh
uhstbtfc) tabt gfgmfrs lj b
ilgguh`ty sabrf.
5unturf `s `gplrtbht tl E#' jlr
twl rfbslhsA
b. @t tfh ftfrg`hfs taf
&tafr tarff #bit&rs
b##fit`h) -]G `h
)"&'b" gbr0fts.
5unturf ibh
orfbtny bjjfit b iluhtry0s
nbws: `h tabt nbws brf
ljtfh taf ilc`j`ibt`lh lj
r`oat bhc wrlho bs
cfj`hfc my taf iunturf. ,t
bnsl bjjfits augbh
ibp`tbn: mfibusf `j
fcuibt`lh `s orfbtny
%bnufc my taf iunturf:
tafg gfgmfr lj taf
ilgguh`ty try tl
`hirfbsf taf r augbh
ibp tbn. 5unturfs bhc
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
33/56
filhlg`i systfgs brf
inlsfny `htfrtw`hfc.
m. @t tfh ftfrg`hfs taf
f##fit`!fhfss !br`&us
-]G prbit`ifs.
?rbit`ifs jluhc tl
mf fjjfit`%f `h taf (h`tfc
Ytbtfs gby hlt mf
fjjfit`%f `h b iunturf tabt
abs c`jjfrfht mfn`fjs bhc
%bnufs.
Jffrt Eljstfcf `cfht j`fc jlur
c`gfhs`lhs lh wa`ia %br`lus
iunturfs ilunc mf inbss`j`fc.
-LJYSFF6Y IVNSV]BN
@GFHY@LHY;
b. @h`!`ub"`sg(
I&""fit`!`sg
Cfsir`mfs taf
strfhota lj taf
rfnbt`lh mftwffh
bh `hc`%`cubn bhc
ltafr `hc`%`cubns
`h sli`fty4 tabt `s:
taf cforff tl
wa`ia pflpnf bit
bs `hc`%`cubns
rbtafr tabh bs
gfgmfrs lj b
orlup.
m. +&/fr `stbhif
5lhifrhs alw b
iunturf cfbns w`ta
a`frbria`ibn
plwfr
rfnbt`lhsa`p 4
pbrt`iunbrny tl taf
uhfqubn
c`str`mut`lh lj
plwfr.
,t cfsir`mfs taf
cforff lj
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
34/56
`hfqubn ty bglho
pflpnf tabt `s
ilhs cfrfc tl mf
hlrgbn.
5unturfs w`ta
sgbnn plwfr
c`stbhif: suia bs
talsf lj Cfhgbrd
bhc ,srbfn: sffd tl
fn`g`hbtf
`hfqubn`t fs `h
plwfr bhc wfbnta
bs guia bs
plss`mnf: wafrfbs
iluhtr`fs w`ta
nbrof plwfr
c`stbhif: suia bs
,hc`b bhc taf
?a`n`pp`hfs: sffd
tl gb`htb`h talsf
c`jjfrfhifs.
C`jjfrfhifs `h
plwfr c`stbhif
ljtfh rfsunt `h
g`silgguh`ibt`l
h bhc ilhjn`its
mftwffh pflpnf
jrlg c`jjfrfht
iunturfs.
i. Vhifrtb`ht B!&`bhif
Cfsir`mf alw
iunturfs sffd tl
cfbn w`ta taf jbit
tabt taf juturf `s
hlt pfrjfitny
prfc`itbmnf.
,t `s cfj`hfc bs
taf cforff tl
wa`ia pflpnf `h b
iunturf prfjfr
struiturfc l%fr
uhstruiturfc
s`tubt`lhs. Ylgf
iunturfs: suia bs
talsf lj
Y`hobplrf bhc
Ibgb`ib: ab%f
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
35/56
wfbd uhifrtb`hty
b%l`cbhif. afy
sli`bn`$f
`hc`%`cubns tl
biifpt ta`s
uhifrtb`hty bhc
tbdf fbia cby bs
`t ilgfs. ?flpnf
jrlg tafsf
iunturfs tfhc tl
mf rbtafr
fbsyol`ho bhc
jnfx`mnf rfobrc`ho
c`jjfrfht %`fws.
@tafr iunturfs:
suia bs talsf lj
Jrffif bhc
?lrtuobn:
sli`bn $f taf r
pflpnf tl sffd
sfiur`ty tarluoa
tfiahlnloy: nbw:
bhc rfn`o`lh.
aus tafsf
iunturfs prl%`cf
infbr runfs bs tl
alw lhf salunc
mfab%f.
c. Gbsiu"`h`t(Jfg`h`h`t
`gfhs`&h
,t cfsir`mfs taf
c`%`s`lh lj rlnfs
mftwffh taf sfxfs
w`ta`h b sli`fty.
,h =gbsiun`hfK
iunturfs: suia bs
talsf lj Jfrgbhy
bhc Ibpbh: wabt
brf ilhs`cfrfc
trbc`t`lhbnny
gbsiun`hf %bnufs4
salw`ho ljj:
bia`f%`ho
slgfta`ho
%`s`mnf: bhc
gbd`ho glhfy 4
pfrgfbtf taf
sli`fty. afsf
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
36/56
sli`ft`fs strfss
bssfrt`%fhfss:
pfrjlrgbhif:
suiifss: bhc
ilgpft`t`lh.
=
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
37/56
brf jluhc `h taf
(h`tfc Ytbtfs:
#uss`b: bhc 9fst
Bjr`ib. afsf
iunturfs brf
lr`fhtfc tlwbrc
taf pbst bhc
prfsfht bhc
prlgltf rfspfit
jlr trbc`t lh bhc
jlr junj`nn`ho
sli`bn
lmn`obt`lhs.
@G+N@IBS@LHY LJ IVNSV]F JL] -]G
5unturfs ab%f bh `gplrtbht `gpbit lh
bpprlbiafs tl gbhbo`ho pflpnf. Bs wf c`siuss
nbtfr: taf iunturf ibh strlhony bjjfit taf
fcuibt`lh4augbh ibp`tbn lj b iluhtry: taf
pln`t`ibn4nfobn systfg: bhc taf filhlg`i
systfg. Bs Eljstfcf jluhc: iunturf bnsl abs b
prljluhc `gpbit lh b iluhtry0s filhlg`i
afbnta my prlglt`ho ifrtb`h %bnufs tabt f`tafr
b`c lr `ha`m`t filhlg`i orlwta.
5unturbn iabrbitfr st is `hjnufhif taf
wbys gbhbofrs mfab%f `h rfnbt`lh tl
sumlrc`hbtfs: bs wfnn bs taf pfrifpt`lhs: lj taf
bpprlpr`btfhfss lj %br lus E#' prbit`ifs.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
38/56
struiturfs: w ta taf tlp4pb`c `hc`%`cubn
rfif`%`ho lhny bmlut &M t`gfs taf l%frbnn pby lj
taf nlwfst4pb`c lhf.
5unturbn c`jjfrfhifs ibh bjjfit taf
ilgguh`ibt`lh bhc illrc`hbt`lh prlifssfs `h
lrobh`$bt`lhs. 5lnnfit`%`st iunturfs: bs wfnn bs
talsf w`ta nfss lj bh butalr`tbr`bh lr`fhtbt`lh:
%bnuf orlup cfi`s`lh gbd`ho bhc pbrt`i`pbt`%f
gbhbofgfht prbit ifs glrf a`oany tabh cl
`hc`%`cubn`st`i iunturfs. 9afh b pfrslh rb`sfc
`h bh `hc`%`cubn`st`i iunturf gust wlrd inlsfny
w`ta talsf jrlg b ilnnfit`%`st iunturf:
ilgguh`ibt`lh prlmnfgs bhc ilhjn`its ljtfh
bppfbr. 'uia lj taf fgpabs`s lh = iunturbn
c`%frs`ty = prlorbgs `h lrobh`$bt`lhs jliusfs
lh uhcfrstbhc`ho taf iunturfs lj ltafrs `h lrcfr
tl mfttfr ilgguh`ibtf w`ta tafg.
&. FVIBS@LH( -VGBH IB+@SBN
B ilgpbhy0s pltfht`bn tl j`hc
bhc gb`htb`h b qubn`j`fc wlrdjlrif `s bh
`gplrtbht ilhs`cfrbt`lh `h bhy cfi`s`lh
tl fxpbhc `htl b jlrf`oh gbrdfr. aus b
iluhtry0s augbh ibp`tbn rfslurifs ibh
mf bh `gplrtbht E#' `ssuf. Eugbh
ibp tbn rfjfrs tl taf prlcuit`%f
ibpbm`n`t`fs lj `hc`%`cubns4 tabt `s: taf
dhlwnfcof: sd`nns: bhc fxpfr`fhif tabt
ab%f filhlg`i %bnuf.
B iluhtry0s augbh ibp`tbn `s
cftfrg`hfc my b hugmfr lj %br`bmnfs. B
gbklr %br`bmnf `s taf fcuibt lhbn
lpplrtuh`t`fs b%b`nbmnf tl taf nbmlr
jlrif.
B iluhtry0s augbh ibp`tbn gby
prljluhcny bjjfit b jlrf`oh ilgpbhy0s
cfs rf tl nlibtf tafrf lr fhtfr tabt
iluhtry0s gbrdft. 5luhtr`fs w`ta nlw
augbh ibp`tbn bttrbit jbi`n`t`fs tabt
rfqu`rf nlw sd`nns bhc nlw wbof nf%fns.
5luhtr`fs w ta a`oa augbh
ibp`tbn brf bttrbit`%f s`tfs jlr c`rfit
jlrf`oh `h%fstgfht tabt irfbtfs a`oa4
sd`nn klms.
!. +LN@S@IBN ( NFOBN Y,YSFG
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
39/56
af rfounbt`lhs `gplsfc my b
iluhtry0s nfobn systfg ibh strlhony
bjjfit E#'. af pln t`ibn > nfobn
systfg ljtfh c`itbtfs taf rfqu`rfgfhts
jlr ifrtb`h E#' prbit`ifs: suia bs
trb`h`ho: ilgpfhsbt`lh: a`r`ho: j`r`ho:
bhc nbyljjs. ,h nbrof pbrt: taf nfobn
systfg `s bh lutorlwta lj taf iunturf `h
wa`ia `t fx`sts. aus taf nbws lj b
pbrt`iunbr iluhtry ljtfh rfjnfit sli`ftbn
hlrgs bmlut wabt ilhst`tutfs nfo`t`gbtf
mfab%`lr.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
40/56
augbh ibp tbn mfibusf taf fcuibt`lh
systfg `s jrff. Elwf%fr: uhcfr tafsf
systfgs: tafrf `s n`ttnf filhlg`i
`hifht`%f tl cf%fnlp augbh ibp`tbn
mfibusf tafrf brf hl glhftbry rfwbrcs
jlr `hirfbs ho augbh ibp`tbn. ,h
bcc`t`lh: `h jlrgfr Yl%`ft mnli
iluhtr`fs: bh `hc`%`cubn0s `h%fstgfht `h
augbh ibp`tbn c`c hlt bnwbys rfsunt `h b
prlglt`lh. #btafr: `t wbs `h%fstgfht `h
taf 5lgguh`st ?brty tabt nfc tl ibrffr
bc%bhifgfhts.
,h ibp`tbn`st systfgs taf lppls`tf
s`tubt`lh fx`sts. afrf `s nfss
lpplrtuh`ty tl cf%fnlp augbh ibp`tbn
w`talut a`oafr ilsts. Elwf%fr: talsf
wal cl `h%fst `h taf`r `hc`%`cubn augbh
ibp`tbn: pbrt`iunbrny tarluoa fcuibt lh:
brf glrf bmnf tl rfbp glhftbry rfwbrcs:
taus prl%`c`ho glrf `hifht`%f jlr suia
`h%fstgfht. ,h taf (h`tfc Ytbtfs:
`hc`%`cubn0s sbnbr`fs usubnny rfjnfit
c`jjfrfhifs `h augbh ibp`tbn
,h bcc`t`lh tl taf fjjfits lj bh
filhlg`i systfg lh E#': taf afbnta lj
taf systfg ibh ab%f bh `gplrtbht
`gpbit.
Bh filhlg`i systfg bnsl bjjfits
E#' c rfitny tarluoa `ts tbxfs lh
ilgpfhsbt`lh pbidbofs. Yli`bn`st
systfgs brf iabrbitfr`$fc my tbx
systfgs tabt rfc`str`mutf wfbnta my
tbd`ho b a`oafr pfrifhtbof lj b pfrslh0s
`hilgf bs saf gl%fs up taf filhlg`i
nbccfr. 5bp tbn st systfgs bttfgpt tl
rfwbrc `hc`%`cubns jlr taf`r fjjlrts my
bnnlw`ho tafg tl dffp glrf lj taf`r
fbrh`hos.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
41/56
,h ilhinus`lh: f%fry iluhtry
%br fs `h tfrgs lj `ts iunturf: augbh
ibp`tbn: nfobn systfg: bhc filhlg`i
systfg. afsf %br`bt`lhs c rfitny
`hjnufhif taf typfs lj E#' systfgs
tabt gust mf cf%fnlpfc tl biilgglcbtf
taf pbrt`iunbr s`tubt`lh. af fxtfht tl
wa`ia tafsf c jjfrfhifs bjjfit b
ilgpbhy cfpfhcs lh alw `h%ln%fc taf
ilgpbhy `s `h onlmbn gbrdfts.
GBHBO@HO FG+NL,FFY @H B ONL9BN
ILHSF8S
Spfs @htfrhbt`&hb" Fgp"&ffs;
2. B pbrfht i&uhtr`s taf iluhtry
`h wa`ia taf ilgpbhy0s
ilrplrbtf afbcqubrtfrs `s
nlibtfc.
$. B a&st i&uhtr`s taf iluhtry `h
wa`ia taf pbrfht iluhtry
lrobh`$bt`lh sffds tl nlibtf 8lr
abs bnrfbcy nlibtfc) b jbi`n`ty.
4. B ta`r i&uhtr `s b iluhtry
ltafr tabh taf alst iluhtry lr
pbrfht iluhtry: bhc b ilgpbhy
gby lr gby hlt ab%f b jbi`n`ty
tafrf.
*xpbtr`btf `s taf tfrg ofhfrbnny usfc jlr
fgpnlyffs sfht my b ilgpbhy `h lhf iluhtry tl
gbhbof lpfrbt`lhs `h b c`jjfrfht iluhtry.
Saf `##frfht ibtf)&r`fs fgp"&ffs
&r f=pbtr`btfs;
2. +brfht(i&uhtr hbt`&hb"s
5+IHs7 4 fgpnlyffs wal wfrf
mlrh bhc n`%f `h taf pbrfht
iluhtry.
$. -&st(i&uhtr hbt`&hb"s
5-IHs74 talsf fgpnlyffs wal
wfrf mlrh bhc rb`sfc `h taf alst:
bs lpplsfc tl taf pbrfht:
iluhtry.
4. Sa`r(i&uhtr hbt`&hb"s
5SIHs7 4 fgpnlyffs mlrh `h b
iluhtry ltafr tabh taf pbrfht
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
42/56
iluhtry bhc alst iluhtry mut
wal wlrd `h taf alst iluhtry.
NFZFNY LJ ONL9BN +B]S@I@+BS@LH
9f ljtfh afbr ilgpbh`fs rfjfrrfc tl bs
=gunt`hbt`lhbnsK lr =`htfrhbt`lhbnK. Elwf%fr: `t
`s `gplrtbht tl uhcfrstbhc taf c`jjfrfht nf%fns
lj pbrt`i`pbt`lh `h `htfrhbt`lhbn gbrdfts. a`s `s
fspfi`bnny `gplrtbht mfibusf bs b ilgpbhy
mfilgfs glrf `h%ln%fc `h `htfrhbt`lhbn trbcf:
c`jjfrfht typfs lj E#' prlmnfgs br`sf.
2. LGFYS@I
'lst ilgpbh`fs mfo`h my
lpfrbt`ho w`ta`h b clgfst`i
gbrdftpnbif. Bs taf prlcuit orlws `h
plpunbr`ty: taf lwhfr g`oat iallsf tl
mu`nc bcc`t`lhbn jbi`n`t`fs `h c`jjfrfht
pbrts lj taf iluhtry tl rfcuif taf ilsts
lj trbhsplrt`ho taf prlcuit l%fr nbrof
c`stbhifs. ,h cfi`c`ho wafrf tl nlibtf
tafsf jbi`n`t`fs: taf lwhfr gust ilhs`cfr
taf bttrbit %fhfss lj taf nlibn nbmlr
gbrdfts. Zbr`lus pbrts lj taf iluhtry
gby ab%f c`jjfrfht iunturfs tabt gbdf
talsf brfbs glrf lr nfss bttrbit`%f
biilrc`ho tl taf wlrd fta`is lj taf
pltfht`bn fgpnlyffs. Y`g`nbrny: taf
augbh ibp`tbn `h taf c`jjfrfht brfbs gby
%bry orfbtny mfibusf lj c`jjfrfhifs `h
fcuibt`lhbn systfgs.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
43/56
mbh mf suiifssjunny biqu`rfc bhc
gbhbofc.
Flw taf ilgpbhy jbifs bh
fht`rfny c`jjfrfht s`tubt`lh w`ta rfobrc
tl iunturf: augbh ibp`tbn: taf pln`t`ibn >
nfobn systfg: bhc taf filhlg`i systfg.
B iluhtry0s nfobn systfg gby bnsl
prfsfht E#' prlmnfgs.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
44/56
gbhujbitur`ho bhc bssfgmn`ho
butlglm nfs tl sfnn `h taf *urlpfbh
gbrdft.
af E#' prlmnfgs
gunt`hbt`lhbn ilgpbh`fs jbif brf s`g`nbr
tl talsf `htfrhbt lhbn ilgpbh`fs jbif:
lhny gboh`j`fc. ,hstfbc lj ab%`ho tl
ilhs`cfr lhny lhf lt twl iluhtr`fs0
iunturbn: augbh ibp`tbn: nfobn: bhc
filhlg`i systfgs: taf gunt`hbt`lhbn
ilgpbhy gust bccrfss tafsf c`jjfrfhifs
jlr b nbrof hugmfr lj iluhtr`fs. a`s
biifhtubtfs taf hffc tl sfnfit gbhbofrs
ibpbmnf lj juhit`lh`ho `h b %br`fty lj
sftt`hos: o`%f tafg hfifssbry trb`h`ho:
bhc prl%`cf jnfx`mnf ilgpfhsbt`lh
systfgs tabt tbdf `htl biiluht taf
c`jjfrfht gbrdft pby rbtfs: tbx systfgs:
bhc ilsts lj n`%`ho.
'unt`hbt`lhbn ilgpbh`fs hlw
fgpnly gbhy =`hpbtr`btfsK > gbhbofrs
jrlg c`jjfrfht iluhtr`fs wal mfilgf
pbrt lj taf ilrplrbtf afbcqubrtfrs stbjj.
a`s irfbtfs b hffc tl `htforbtf
gbhbofrs jrlg c`jjfrfht iunturfs `htl
taf iunturf lj taf pbrfht ilgpbhy. ,h
bcc`t`lh: gunt`hbt`lhbn ilgpbh`fs hlw
tbdf glrf fxpbtr btfs jrlg iluhtr fs
ltafr tabh taf pbrfht iluhtry bhc pnbif
tafg `h jbi`n`t`fs lj ltafr iluhtr`fs. . ONL9BN
'bhy rfsfbriafs hlw prlplsf b
jlurta nf%fn lj `htforbt`lhA onlmbn
lrobh`$bt`lhs. Jnlmbn lrobh`$bt`lhs
ilgpftf lh stbtf4lj4taf4brt: tlp4qubn`ty
prlcuits bhc sfr%`ifs bhc cl sl w`ta taf
nlwfst ilsts plss`mnf. 9afrfbs
gunt`hbt`lhbn ilgpbh`fs bttfgpt tl
cf%fnlp `cfht`ibn prlcuits c`str`mutfc
wlrncw`cf: onlmbn ilgpbh`fs
`hirfbs`hony fgpabs`$f jnfx`m`n`ty bhc
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
45/56
gbss iustlg`$bt`lh lj prlcuits tl gfft
taf hffcs lj pbrt`iunbr in`fhts.
'unt`hbt`lhbn ilgpbh`fs brf usubnny
cr`%fh tl nlibtf jbi`n`t`fs `h b iluhtry bs
b gfbhs lj rfbia`ho tabt iluhtry0s
gbrdft lr nlwfr`ho prlcuit lh ilsts:
bhc taf ilgpbhy gust cfbn w`ta taf
c`jjfrfhif birlss taf iluhtr`fs. Jnlmbn
j rgs: lh taf ltafr abhc: iallsf tl
nlibtf b jbi`n`ty mbsfc lh taf bm`n`ty tl
fjjfit %fny: fjj`i`fhtny: bhc jnfx`mny
prlcuif b prlcuit lr sfr%`if bhc
bttfgpt tl irfbtf syhfroy tarluoa taf
iunturbn c`jjfrfhifs.
a`s irfbtfs taf hffc jlr E#'
systfgs tabt fhilurbofs jnfx`mnf
prlcuit`lh 8taus prfsfht`ho b alst lj
E#' `ssufs). afsf ilgpbh`fs
prlbit`%fny ilhs`cfr taf iunturfs: augbh
ibp`tbn: pln`t`ibn4nfobn systfg: bhc
filhlg`i systfg tl cftfrg`hf wafrf
prlcuit`lh jbi`n`t`fs ibh mf nlibtfc tl
prl%`cf b ilgpft`t`%f bc%bhtbof. Jnlmbn
ilgpbh`fs ab%f gunt`pnf afbcqubrtfrs
sprfbc birlss taf onlmf: rfsunt`ho `h nfss
a`frbria`ibnny struiturfc lrobh`$bt`lhs
tabt fgpabs`$fs cfifhtrbn`$fc cfi`s`lh
gbd`ho. a`s rfsunts `h taf hffc jlr
augbh rfslurif systfgs tabt rfiru t:
cf%fnlp: rftb`h: bhc usf gbhbofrs bhc
fxfiut`%fs wal brf ilgpftfht
trbhshbt`lhbnny.
B trbhshbt`&hb" -]G sstfg `s
iabrbitfr`*f ' tarff bttr`'utfs;
2. Srbhshbt`&hb" Yi&pf 4 taf jbit
tabt E#' cfi`s`lhs gust gbcf
jrlg b onlmbn rbtafr tabh b
hbt`lhbn lr rfo`lhbn prlspfit`%f.
a`s irfbtfs taf hffc tl gbdf
cfi`s`lhs tabt mbnbhif taf hffc
jlr uh`jlrg`ty 8tl fhsurf jb`r
trfbtgfht lj bnn fgpnlyffs) w`ta
bnn taf hffc jlr jnfx`m`n`ty 8tl
gfft taf hffcs lj fgpnlyffs `h
c`jjfrfht iluhtr`fs).
$. Srbhshbt`&hb" ]fprfsfhtbt`&h
4 rfjnfits taf gunt`hbt`lhbn
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
46/56
ilgpls`t lh lj b ilgpbhy0s
gbhbofrs. Jnlmbn pbrt`i`pbt`lh
clfs hlt hfifssbr`ny fhsurf tabt
fbia iluhtry `s prl%`c`ho
gbhbofrs tl taf ilgpbhy0s rbhd.
a`s `s b prfrfqu s tf `j taf
ilgpbhy `s tl bia`f%f taf hfxt
bttr`mutf.
4. Srbhshbt`&hb" +r&ifss 4 taf
fxtfht tl wa`ia taf ilgpbhy0s
pnbhh`ho bhc cfi`s`lh4gbd`ho
prlifssfs `hinucf rfprfsfhtbt`%fs
bhc `cfbs jrlg b %br`fty lj
iunturfs. a`s bttr`mutf bnnlws
jlr c`%frsf %`fwpl`hts bhc
dhlwnfcof bssli`btfc w ta
c`jjfrfht iunturfs: `hirfbs`hony
taf qubn`ty lj cfi`s`lh gbd`ho.
afsf tarff iabrbitfr st is brf
hfifssbry jlr onlmbn ilgpbh`fs tl
bia`f%f iunturbn syhfroy. #btafr
tabh s`gpny `htforbt`ho jlrf`ohfrs
`htl taf clgfst i lrobh`$bt`lhs: b
suiifssjun trbhshbt`lhbn ilgpbhy
hffcs gbhbofrs wal w nn trfbt
gbhbofrs jrlg ltafr iunturfs bs
fqubns. a`s syhfroy ibh mf
biilgpn`safc lhny my ilgm`h`ho
sfnfit`lh: trb`h`ho: bpprb`sbn: bhc
ilgpfhsbt`lh systfg `h suia b wby
tabt gbhbofrs ab%f b trbhshbt`lhbn
rbtafr tabh b pbrlia`bn lr`fhtbt`lh.
Elwf%fr: b sur%fy lj +M ilgpbh`fs
`h taf (h`tfc Ytbtfs bhc 5bhbcb
jluhc tabt onlmbn ilgpbh`fs0 E#'
systfgs brf jbr pnbhh`ho systfgs
bhc lrobh`$bt`lhbn struiturfs.
,h ilhinus`lh: fhtry `htl
`htfrhbt`lhbn gbrdfts irfbtfs b alst
lj E#' `ssufs tabt gust mf
bccrfssfc `j b ilgpbhy `s tl ob`h
ilgpft`t`%f bc%bhtbof. @hif taf
ial`if abs mffh gbcf tl ilgpftf `h
b onlmbn brfhb: ilgpbh`fs gust sffd
tl gbhbof fgpnlyffs wal brf sfht
tl jlrf`oh iluhtr`fs 8fxpbtr`btfs bhc
ta`rc4iluhtry hbt`lhbns). a`s ibusfs
hffc tl sa`jt jrlg jlius`ho lhny lh
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
47/56
taf iunturf: augbh ibp`tbn: pln`t`ibn4
nfobn: bhc filhlg`i `hjnufhifs lj
taf alst iluhtry tl fxbg`h`ho wbys
tl gbhbof fxpbtr btf gbhbofrs wal
gust mf nlibtfc tafrf. Yfnfit`lh
systfgs gust mf cf%fnlpfc tabt
bnnlw taf ilgpbhy tl `cfht`jy taf
`gplrtbht bspfits lj taf hfw iunturf
`h wa`ia tafy w`nn n`%f bs wfnn bs taf
rfnf%bht nfobn4pln`t`ibn bhc
filhlg`i systfg.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
48/56
suiifssjun pfrjlrgbhif `h tafsf
bss`ohgfhts.
B suiifssjun fxpbtr`btf gbhbofr
gust mf sfhs`t %f tl taf iluhtry0s
iunturbn hlrgs: jnfx`mnf fhluoa tl bcbpt
tl talsf hlrgs: bhc strlho fhluoa tl
gbdf `t tarluoa taf `hf%`tbmnf iunturf
salid. ,h bcc`t`lh: taf gbhbofr0s jbg`ny
gust mf s`g`nbrny ibpbmnf lj bcbpt`ho tl
b hfw iunturf.
BB+S@ZF Y@NNY6 S-]FF
@GFHY@LHY;
2. Saf Yf"#(`gfhs`&h ( taf sd`nns
tabt fhbmnf b gbhbofr tl
gb`htb`h b pls`t`%f sfnj4`gbof
bhc psyialnlo`ibn wfnn4mf`ho.
$. Saf ]f"bt`&hsa`p `gfhs`&h 4
taf sd`nns rfqu rfc tl jlstfr
rfnbt`lhsa`ps w ta taf alst4
iluhtry hbt`lhbns.
4. Saf +frifpt &h `gfhs`&h 4
talsf sd`nns tabt fhbmnf b
gbhbofr tl biiurbtfny pfrif`%f
bhc f%bnubtf taf alst
fh% rlhgfht. @hf stucy lj
`htfrhbt`lhbn bss`ohffs jluhc
tabt tafy ilhs`cfrfc taf
jlnnlw`ho j`%f jbitlrs tl mf
`gplrtbht `h cfsifhc`ho lrcfr lj
`gplrtbhifA jbg`ny s`tubt`lh:
jnfx`m`n`ty bhc bcbptbm`n`ty: klm
dhlwnfcof bhc glt %bt lh:
rfnbt`lhbn sd`nns: bhc fxtrb
iunturbn lpfhhfss.
af usf lj wlgfh `h fxpbtr`btf
bss`ohgfhts wlunc hlt mf suiifssjun
`h iluhtr`fs wafrf wlgfh ab%f hlt
trbc`t lhbnny mffh prlgltfc tl
gbhbofgfht pls`t`lhs suia bs `h
Ibpbh bhc ltafr Bs`bh iluhtr`fs.
Ylgf rfsfbria suoofsts tabt gbnf
bhc jfgbnf fxpbtr`btfs ibh pfrjlrg
fqubnny wfnn `h `htfrhbt`lhbn
bss`ohgfhts: rfobrcnfss lj taf
iluhtry0s iunturbn prfc`spls`t`lhs
tlwbrc wlgfh `h gbhbofgfht.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
49/56
Elwf%fr: jfgbnf fxpbtr btfs sfnj4
rbtf taf`r bckustgfhts nlwfr `h
iluhtr`fs tabt ab%f jfw wlgfh `h
taf wlrdjlrif. Bnsl rfsfbria abs
salwh tabt jfgbnf fxpbtr`btfs wfrf
pfrif`%fc bs mf`ho fjjfit`%f
rfobrcnfss lj taf iunturbn tluoahfss
lj taf alst iluhtry. Bhc taf jbit tabt
jfgbnf fxpbtr`btfs jffn glrf
strlhony tabh taf`r supfr%`slrs tabt
prfkuc`if clfs hlt n`g`t wlgfh0s
bm`n`ty tl mf suiifssjun.
$. S]B@H@HO BH FZFNL+GFHS
LJ F8+BS]@BSFY
@hif bh fxpbtr`btf gbhbofr abs
mffh sfnfitfc: `t `s hfifssbry tl prfpbrf
tabt gbhbofr jlr taf upilg`ho
bss`ohgfht. Ofibusf tafsf `hc`%`cubns
bnrfbcy ab%f klm4rfnbtfc sd nns: slgf
j`rgs ab%f jliusfc cf%fnlpgfht fjjlrts
lh irlss4iunturbn trb`h`ho. B rf%`fw lj
taf irlss4iunturbn trb`h`ho n tfrbturf
jluhc supplrt jlr taf mfn`fj tabt irlss4
iunturbn trb`h`ho abs bh `gpbit lh
fjjfit`%fhfss. Elwf%fr: `h sp`tf lj ta`s:
irlss4iunturbn trb`h`ho `s abrcny
uh`%frsbn. Biilrc`ho tl lhf "+
sur%fy: hfbrny MU lj taf rfsplhcfhts
ljjfrfc hl irlss4iunturbn prfpbrbt`lh tl
fxpbtr`btfs. 9abt fxbitny `s fgpabs`$fc
`h irlss4iunturbn trb`h`ho prlorbgs3
Elwf%fr: jlr hlw: `t `s `gplrtbht tl
dhlw tabt glst bttfgpt tl irfbtf bh
bpprfi`bt`lh lj taf alst iluhtry0s
iunturf sl tabt fxpbtr btfs ibh mfab%f
bpprlpr`btfny.
BY+FISY LJ IVNSV]BN
YFHY@S@Z@S,;
2. F=pbtr`btfs gust 'f i"fbr
b'&ut taf`r &/h iu"turb"
'bi0)r&uhA pbrt`iu"br" bs `t
`s pfrif`!f ' taf a&st
hbt`&hb"s.9`ta bh biiurbtf taf
iunturbn sfnj4bwbrfhfss:
gbhbofrs ibh glc`jy taf r
mfab%`lr tl biifhtubtf taf
fjjfit %f iabrbitfr`st`is wa nf
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
50/56
g`h`g`$`ho talsf tabt brf
cysjuhit`lhbn.
$. F=pbtr`btfs gust uhfrstbh
taf pbrt`iu"br bspfits
iu"turf `h taf hf/ /&r0
fh!`r&hgfht. Bntaluoa iunturf
`s bh fnus`%f: bnglst `h%`s`mnf
pafhlgfhlh: bstutf fxpbtr`btf
gbhbofrs gust pfrif`%f taf
iunturf bhc bcbpt taf`r mfab%`lr
tl `t. a`s fhtb`ns `cfht jy`ho taf
typfs lj mfab%`lrs bhc
`htfrpfrslhbn stynfs tabt brf
ilhs`cfrfc biifptbmnf `h mlta
mus`hfss gfft`hos bhc sli`bn
obtafr`hos.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
51/56
*xpbtr`btf gbhbofrs gust mf trb`hfc tl
ilgguh`ibtf w`ta birlss nbhoubof mbrr`frs.
S`ps #&r I&gguh`ibt`h) bir&ss "bh)ub)f
'brr`frs;
Zfr'b" 'fab!`&r
Infbr snlw s!ffia. *huhi`btf
fbia wlrc. Cl hlt usf ilnnlqu`bn
fxprfss`lhs.
"f!ft`t`lh. #fpfbt fbia
`gplrtbht `cfb us`ho wlrcs tl
fxpnb`h taf sbgf ilhifpt.
Y`g!nf sfhtfhifs. B%l`c
ilgpluhc nlho sfhtfhifs
#it`vf vfrms. B%l`c pbss %f
%frms.
H&h!fr'b" 'fab!`&r
$`subn rfstbtfgfhts. (sf bs
gbhy %`subn rfstbtfgfhts bs
plss`mnf: suia bs p`iturfs:
orbpas: tbmnfs: bhc sn`cfs.
%fsturfs. (sf glrf jbi`bn bhc
abhc ofsturfs tl fgpabs`$f taf
gfbh`ho lj wlrcs.
&fglhstrbt`lh. Bit lur bs gbhy
tafgfs bs plss`mnf
'busfs.?busf glrf jrfqufhtny
Yuggbr`fs. Ebhc lur wr`ttfh
suggbr`fs lj ylur %frmbn
prfsfhtbt`lh
Bttr`'ut`&h
Y`nfhif. 9afh tafrf `s s`nfhif:
wb`t. Cl hlt kugp `h tl j`nn taf
s nfhif. af ltafr pfrslh `s
prlmbmny kust ta`hd`ho glrf
snlwny `h taf hlhhbt`%f nbhoubof
lr trbhsnbt`ho.
htfnn`ofhif.Cl hlt fqubtf pllr
orbggbr bhc g`sprlhuhi`bt`lh
w`ta nbid lj `htfnn`ofhifN `t `s
usubnny b s`oh lj sfilhc4
nbhoubof usf.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
52/56
&`jjfrfhifs. ,j uhsurf: bssugf
c`jjfrfhif: hlt s`g`nbrny.
I&gprfafhs`&h
hcfrstbhc`ho. Cl hlt kust
bssugf tabt tafy uhcfrstbhcN
bssugf tabt tafy cl hlt
uhcfrstbhc.
Iafid`ho ilg!rfafhs`lh. Eb%f
ilnnfboufs rfpfbt taf`r
uhcfrstbhc`ho lj taf gbtfr`bn
mbid tl ylu. C@ hlt s`gpny bsd
waftafr tafy uhcfrstbhc lj hlr.
ft tafg fxpnb`h wabt tafy
uhcfrstbhc tl ylu.
fs`)h
*rfbds. bdf glrf jrfqufht
mrfbds. Yfilhc4nbhoubof
ilgprfafhs`lh `s fxabust`ho.
Ygbnn glcunfs. C`%`cf taf
gbtfr`bn `htl sgbnnfr glcunfs.
+lhofr t`gf jrbgf. Bnnlibtf
glrf t`gf jlr fbia glcunf tabh
usubn `h b glhln`houbn prlorbg.
G&t`!bt`&h
,hilurbofgfht. Zfrmbnny bhc
hlh%frmbnny fhilurbof bhc
rf`hjlrif spfbd`ho my hlhhbt`%f
nbhoubof pbrt`i`pbhts.
&rbw`ho lut. *xpn`i`tny crbw
lut gbro`hbn bhc pbss`%f
pbrt`i`pbhts.
"f`hjlrifgfht. Cl hlt
fgmbrrbss hl%`if spfbdfrs
.
4. ILG+FHYBS@LH LJ
F8+BS]@BSFY
@hf lj taf glrf trlumnfslgf
bspfits lj gbhbo`ho fxpbtr btfs `s
cftfrg`h`ho taf ilgpfhsbt`lh pbidbof.
'lst usf b mbnbhif safft bpprlbia tl
cftfrg`hf taf tltbn pbidbof nf%fn. a`s
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
53/56
bpprlbia fhtb`ns cf%fnlp`ho b tltbn
ilgpfhsbt`lh pbidbof tabt fqubn`$fs taf
puriabs`ho plwfr lj taf fxpbtr`btf
gbhbofr w`ta tabt lj fgpnlyffs `h
s`g`nbr pls`t`lhs `h taf algf iluhtry
bhc prl%`cf `hifht`%fs tl ljjsft taf
`hilh%fh`fhifs `hiurrfc `h taf nlibt`lh.
?uriabs ho plwfr `hinucfs lj bnn taf
fxpfhsfs bssli`btfc w`ta taf fxpbtr`btf
bss`ohgfht. *xpfhsfs `hinucf ollcs
bhc sfr%`ifs 8jllc: pfrslhbn ibrf:
inlta`ho: rfirfbt`lh: bhc trbhsplrtbt`lh):
alus`ho 8 jlr b pr`hi`pbn rfs`cfhif ):
`hilgf tbxfs8 pb`c tl jfcfrbn bhc nlibn
ol%frhgfhts) :rfsfr%f 8 sb%`hos:
pbygfhts jlr mfhfj`ts: pfhs`lh
ilhtr`mut`lh): bhc sa`pgfht bhc stlrbof
8ilsts bssli`btfc w`ta gl%`ho bhclr
stlr`ho pfrslhbn mfnlho`hos ).
SLSBN +B, +BIBOF JLV]
ILG+LHFHSY;
". 9bsf Yb"br. Cftfrg`h`ho taf
mbsf sbnbry `s hlt s`gpnf gbttfr:
alwf%fr: jnuitubt`ho fxiabhof
rbtfs mftwffh iluhtr fs gby
gbdf bh ljjfrfc sbnbry b rb`sf
slgf lj taf t`gf: b pby iut bt
ltafr t`gfs. ,h bcc`t`lh: taf mbsf
sbnbry gby mf usfc lh
ilgpbrbmnf pby `h taf pbrfht
iluhtry: lr `t gby mf mbsfc lh
taf prf%b`n ho gbrdft rbtfs jlr
taf klm `h taf alst iluhtry.
*xpbtr`btfs brf ljtfh ljjfrfc b
sbnbry prfg`ug mfylhc tabt lj
taf`r prfsfht sbnbry bs bh
`hcuifgfht tl biifpt taf
fxpbtr`btf bss`ohgfht.
&. Sb= FEub"`*bt`&h B""&/bhif.
afy brf hfifssbry mfibusf lj
iluhtr`fs c`jjfrfht tbxbt`lh
systfg `h a`oa4tbx iluhtr`fs0.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
54/56
tbx fqubn`$bt`lh pnbhs: taf
ilgpbhy w`taalncs taf bgluht
lj tbxfs tl mf pb`c `h taf algf:
tafh pbys bnn lj taf tbxfs `h taf
alst iluhtry.
!. 9fhf#`ts. ,t prfsfhts bcc t`lhbn
ilgpfhsbt`lh prlmnfgs. 'lst lj
taf prlmnfgs ab%f tl cl w`ta taf
trbhsplrtbm`n`ty lj taf mfhfj ts.
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
55/56
ia`ncrfh `h pr`%btf *hon sa4
spfbd`ho siallns. #fnlibt lh
bnnlwbhifs il%frfc bnn taf
fxpfhsfs lj gbd`ho taf bitubn
gl%f tl b hfw iluhtry:
`hinuc`ho trbhsplrtbt`lh tl bhc
jrlg taf hfw nlibt`lh:
tfgplrbry n`%`ho fxpfhsfs: bhc
sa`pp`ho bhclr stlrbof lj
pfrslhbn plssfss`lhs.
>. ]FBIIVNSV]BS@LH LJ
F8+BS]@BSFY
B j`hbn `ssuf lj `gplrtbhif tl
gbhbo`ho fxpbtr`btfs `s cfbn`ho w`ta taf
rfbiiunturbt`lh prlifss wafh taf
gbhbofrs rffhtfr taf`r algf iluhtry.
#ffhtry `s hl s`gpnf jfbt. 5unturf salid
tbdfs pnbif `h rf%frsf. af `hc`%`cubn
abs iabhofc: taf ilgpbhy abs iabhofc:
bhc taf iunturf abs iabhofc wa`nf taf
fxpbtr`btf wbs l%frsffs. Biilrc`ho tl
lhf slurif: -MU tl /MU lj fxpbtr`btfs
c`c hlt dhlw wabt taf`r pls`t`lh wlunc
mf uplh taf`r rfturh: bhc -U fhcfc up
w`ta klms tabt ob%f tafg rfcuif
butlhlgy bhc butalr`ty. wfhty4pfrifht
lj wlrdfrs wbht tl nfb%f taf ilgpbhy
wafh tafy rfturh jrlg bh l%frsfbs
bss`ohgfht: bhc ta`s prfsfhts pltfht`bnny
sfr`lus glrbnf bhc prlcuit`%`ty
prlmnfgs. ,h jbit: taf glst rfifht
fst`gbtfs brf tabt &+U lj fxpbtr`btf
nfb%f taf ilgpbhy w`ta`h lhf yfbr lj
rfturh`ho jrlg taf`r fxpbtr`btfs
bss`ohgfhts. ,j ta`s rfpbtr`btfs nfb%f: taf
ilgpbhy abs %`rtubnny hl wby tl rfilup
`ts sumstbht`bn `h%fstgfht `h augbh
ibp`tbn.
5lgpbh`fs brf `hirfbs`hony
gbd`ho fjjlrts tl afnp fxpbtr btfs
tarluoa rfbiiunturbt`lh.
wl iabrbitfr`st`is afnp `h ta`s
trbhs`t`lh prlifssA
b. ILGGVH@IBS@LH.,t
rfjfrs tl taf fxtfht tl
wa`ia taf fxpbtr`btf
rfif`%fs `hjlrgbt`lh bhc
8/12/2019 2nd Term Management Reviewer (Chapter 7,8,9,10,11,12)
56/56
rfiloh`$fs iabhofs wa`nf
bmrlbc. af inlsfr taf
ilhtbit w ta taf algf
lrobh`$bt`lh wa`nf
bmrlbc: taf glrf
prlbit`%f: fjjfit`%f: bhc
sbt`sj`fc taf fxpbtr`btf
w`nn mf uplh rffhtry.
'. ZBN@BS@LH. ,t rfjfrs
tl taf bgluht lj
rfiloh t`lh rfif`%fc my
taf fxpbtr`btf uplh
rfturh algf. *xpbtr`btfs
wal rfif`%f rfiloh t`lh
jrlg taf`r pffrs bhc taf`r
mlssfs jlr taf`r jlrf`oh
wlrd bhc taf r juturf
pltfht`bn ilhtr`mut`lh tl
taf ilgpbhy ab%f jfwfr
trlumnfs w ta rffhtry
ilgpbrfc w ta talsf
wal brf trfbtfc bs `j tafy
`h%fstgfht tabt j rgs
gbdf `h fxpbtr`btf
fgpnlyffs: usubnny
b`gfc bt prl%`c`ho
onlmbn fxpfr`fhif tabt
w`nn afnp taf ilgpbhy:
j rgs ifrtb`hny cl hlt
wbht tl nlsf fxpbtr`btfs
bofr taf`r bss`ohgfhts
ab%f ilhinucfc.