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Symantec TechNote 292587

Continued support for

Microsoft Exchange 2007

This TechNote provides additional details for configuring NetBackup 6.5.1 with Exchange

2007.

Installing the NetBackup for Exchange Server agent on page 1

Configuring NetBackup for backups and restores of individual mailboxes and public

folders on page 2

Creating an Exchange 2007 user account for the NetBackup Client Service on page 2

Redirecting a VSS backup image to a recovery storage group (RSG) or another alternate

storage group on page 3

Installing the NetBackup for Exchange Server agentIn addition to the other requirements that are included in the NetBackup for Microsoft

Exchange Administrators Guide, note the following.

Do not install Outlook on the same server on which Exchange is installed.

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Configuring NetBackup for backups and restores of individual mailboxes and public folders

http://entsupport.symantec.com/docs/292587 Symantec TechNote

Configuring NetBackup for backups and restores ofindividual mailboxes and public folders

To perform backups and restores of mailboxes and public folders with Exchange 2007,

additional configuration is required.

Download and install the Microsoft Exchange Server MAPI Client and Collaboration

Data Objects package. Version 6.05.7888 or higher is required.

You can find this package at:

http://www.microsoft.com/downloads/

You must also create a user account for the NetBackup Client Service. The process is

different for Exchange 2007 than for earlier versions of Exchange.

See Creating an Exchange 2007 user account for the NetBackup Client Service on

page 2.

Creating an Exchange 2007 user account for theNetBackup Client Service

In Exchange 2003, the following security roles were available through the Delegation

Wizard in Exchange System Manager:

Exchange Full Administrator

Exchange Administrator

Exchange View Only Administrator

Exchange 2007 has these predefined groups that manage Exchange configuration data:

Exchange Organization Administrators

Exchange Recipient Administrators

Exchange View-Only Administrators

Exchange Server Administrators

Prerequisites

Make sure that the NetBackup Client is installed on the Exchange server, if the

Exchange server is not locally installed on the NetBackup server.

Ensure that the NetBackup service account has Domain Admin and Local

Administrative rights.

Verify that the NetBackup service account mailbox is not hidden.

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Redirecting a VSS backup image to a recovery storage group (RSG) or another alternate storage group

Symantec TechNote http://entsupport.symantec.com/docs/292587

Configuring the NetBackup service account

To configure the NetBackup service account

1 In Active Directory Users and Computers, select the Users directory.

2 Right-click on the Administrator account, select Copy, and create an account for

NetBackup.

Create a user account that has a mailbox with a unique name. A unique name is one that

does not already exist within the Exchange Organization. This name cannot be contained

as a set of characters in an existing name.

For example: EXCH1 is entered as the unique mailbox name, and other mailbox names

such as EXCH1BACKUP or BACKUPEXCH1 exist. The backup or restore of individual

mailboxes or both fail.3 After you create the account, double-click the account, click the Members Of tab, and add

this account to the Domain Admins group.

4 Open the Exchange Management Console.

5 In the Exchange Management Console, select Organization Configuration.

6 Right-click on Organization Configuration and click Add Exchange Administrator.

7 On the Add Exchange Administrator page, click Browse and select the user to which you

want to delegate control.

8 Select Exchange Server Administrator role.

9 Under Select the server(s) to which this role has access, click Add.

10 Select the servers to which you want to delegate control and click OK.

11 Click Add.

12 On the Completion page, verify that the delegation was successful and click Finish.

13 Continue with the instructions for Configuring the NetBackup Client Service log on

account in the NetBackup for Microsoft Exchange Server Administrators Guide.

14 Continue with the instructions for Configuring NetBackup to use the mailbox that is

associated with the NetBackup Client Service account

See the NetBackup for Microsoft Exchange Server Administrators Guide.

Redirecting a VSS backup image to a recovery storagegroup (RSG) or another alternate storage group

If the storage group contains more than one database, select one database at a time (and

the logs object) and redirect the restore to the target storage group in multiple restore

requests.

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Redirecting a VSS backup image to a recovery storage group (RSG) or another alternate storage group

http://entsupport.symantec.com/docs/292587 Symantec TechNote

The target storage group (including an RSG) must contain the identical database names.However, they can exist in different path locations. In a future release, redirection to a

new database name will be supported.

To restore multiple backup images to the RSG, (for example, a full and two differential

images), you must select the full storage group object. If you only select the logs object

under the storage group for this type of restore, a status 5 occurs.