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28 ihr > DECEMBER 05
COMPANY_PROFILE
his year, Market-Wise celebrates a decade of growth since
its emergence in 1995 and has established itself as a
reputable corporate supplier and advisory in the industry.
The bulk of the company’s success can be attributed to
its president and founder Stephen Lukawski who is not
only seeking profitability, but placing his principal focus on consumer
safety, environmental sustainability and product efficacy. Such ethics,
coupled with Mr Lukawski’s passion for helping others and confidence in
the competitive marketing arena, has resulted in ongoing annual growth
rate, which is keeping pace with the rest of the industry. The company has
also managed to acquire a cluster of exciting North American
ingredients. As the exclusive Canadian marketer and distributor of Cran-
Max and the Bio-Shield product line of proprietary infused fruit
powders, including Blue-Max, Bil-Max and Elder-Max – this company
has proven its consumer pulling power and has more science-based
ingredients planned for release next year.
QUALITY FROM THE GROUND UPMarket-Wise has successfully demonstrated its abilities in strategic
planning, product development, brokering, research and marketing since
the day Mr. Lukawski launched the business.
His mix of education and experience in sales and marketing, and a newly
found interest in botanical agriculture, proved ripe for success. Mr.
Lukawski was spurred when his close friends began cultivating ginseng and
he realized the potential in the industry. “I basically started from the
ground up, first working with the growers to set quality assurance
standards that met or exceeded the Canadian government food regulations
and then worked with the manufacturers to supply botanicals that are safe
and effective,” he said. “Right from the start, safety and efficacy were the
first priority and to ensure that we had science behind the product I
partnered with universities and researchers to achieve that.” The most
significant partnership is with the Guelph Food Technology Centre, an
independent, industry-driven, not-for-profit organization which assists
food and nutrition companies to improve their competitiveness and
profitability. This is achieved by aiding them to develop new products,
design new processes, train their staff and implement safety and quality
systems. Market-Wise established a laboratory in which scientists test the
ideas brought to the company by manufacturers. “It’s there for
manufacturers to bring their ideas to the market, I take their ideas to the
Guelph Food Technology Centre and work with other companies, such as
Little Ford Day, to develop them into nutritional food products,” he said.
“We encourage companies to do research and development because the
value of what we are trying to do as marketers is hidden behind the science.
If I can show manufacturers that we’ve done this testing and can show that
this material is of value as a dietary supplement then they start to listen.”
Mr Lukawski said the company extends the research by testing the
whole spectrum of ingredients to create value-added botanical
ingredients and ranging formulations. “I bring together growers,
researchers and manufacturers who all want science-based ingredients to
be the future for the industry,” he said. “We undertake research in new
fields such as enhanced delivery systems, micro-encapsulation, drying
techniques, blending and milling and bio-availability – all the latest
science, which improves the absorption of products once they are
consumed as well as their overall quality.”
The first success for Market-Wise came when the company developed
Canadian ginseng root into value-added products, which helped put the
ingredient on the map as this new category was being established in
Canada. Market-Wise took on the marketing and brokering of ginseng at
T
ScienceFirst:Market-Wise setsstrict standards
Market-Wise president Stephen Lukawski
From the farm gate to the finished product Market-Wise is a corporatesupplier and advisor to the industrywith an enviable focus on qualitycontrol. By Taryn Lloyd
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> DECEMBER 05 ihr 29
COMPANY_PROFILE
a time when most of the root being farmed was exported to Hong Kong and
was not widely consumed as a dietary supplement. From there he went on to
promote other Canadian-grown herbs such as echinacea and also started to
focus on fruit and vegetables with a primary concentration on cranberry.
Working with U.S. manufacturer Cape Cod Bio-Lab and Insure Your Health,
Market-Wise launched the first all-natural 100 per cent cranberry formulation
called CranMax. Market-Wise owns the marketing and distribution rights for
CranMax in Canada and has worked to make it the number one clinically-
proven ingredient out of all cranberry products. “I’m really excited about that
because we are out there working dilligently to promote technology and bring
the science of CranMax to the forefront. This shows that the industry is calling
for scientifically-backed ingredients. An example of this are companies such as
Swiss Herbal Remedies who have enjoyed tremendous sales of CranMax as a
result of their commitment and support to ongoing research.”
As well as the commitment to science, Market-Wise has an environmentally
conscious attitude to agriculture and is establishing new agricultural standards
through the program—Growers Quality Assurance (GQA). The GQA is a
symbol assigned to growers which meet quality standards which exceed
Canadian government standards. “With the assistance of manufacturers, I
created this GQA program in the beginning and the business took off from
there. What this program does is give consumers confidence that the product
and all its ingredients have been audited and inspected at all levels to ensure
that purity, potency and quality are achieved. With GQA, manufacturers and
consumers are assured that these raw materials have been tested for such things
as heavy metals and pesticides. I personally go onto farmer’s properties and
ensure they are meeting very strict quality standards.” The company has also
created an affective bio-wash system which cleanses the herbs extensively to
remove any chemicals. Well water on the properties is also treated so it is
purified and free from chemicals which can leak into the soil. “While science is
important, it is also imperative that we monitor quality from the time of
planting until the product hits the shelf.”
THE SECRET INGREDIENTS OF SUCCESS“To create a winning product you have to have a winning team and the retailer
is a vital component of that team,” according to Mr. Lukawski.
He said his company is constantly developing new consumer, retailer and
professional awareness and education programs which help retailers sell the
product once it’s on the shelf. “You have to have cooperation amongst the
retailers, the distributors, manufacturers and suppliers – it takes a combined
effort for a product to be successful. While I believe the science is the key to the
selling of the product, before the product can be sold at retail level, there must
be a distribution channel in place and marketing program that promotes brand
awareness. Once it’s on the shelf both the manufacturer and the retailer need
marketing support to generate sales. And that’s where we come in with push-
pull marketing concepts.” One example of that is the company’s current
contracting of media relations professionals to get their range of ingredients
into trade and professional publications catering to doctors, pharmacists and
naturopaths. In doing so, the company is ensuring that those recommending
products to consumers are confident recommending them. The company has
also developed some marketing initiatives to entice the consumers. “In the
beginning of the new year, we are going to launch a trip for two to Cape Cod for
people who purchase our cranberry ingredients”, said Mr Lukawski.
“This is attractive for consumers and means retailers have another
tool when attempting to sell these products.”
Another unique marketing initiative expected to boost sales is its
free book give away offer valid for every cranberry product sold. The
two books which will be on offer are valued at about $9 per copy.
The Beauty of Berries by Lisa Petty and Benefits of Berries by
pharmacist Sherry Torkos will be distributed through health food
stores and pharmacies. Mr Lukawski said the book promotion will
not only attract more sales for retailers but consumers will become
more educated on the efficacy of berries overall. He said effectively
educating consumers and professionals is the way to sustain growth
in the natural health products industry. Market-Wise also liaises
with retailers at certain trade shows including the Canadian Health
Food Association Expo East, where it had a booth.
BRIGHT FUTURE AHEADNext year, Mr Lukawski promises the company will launch an
exciting new line of ingredients . With ongoing exploration and
testing of ingredients from around the world—the company has
much to offer well into the future.
“The future plan is to channel the course that we are moving
towards today and stay focused on doing what we do best - which is
marketing the science,” he said. “Without the science and strict
quality-control standards, I don’t think we or the industry is going
to grow. I look forward to the new Canadian health regulations and
working hard to help people live longer and healthier lives.” Mr
Lukawski said he is also looking forward to new partnerships with
companies who also place quality, safety and efficacy first. “We need
to continue to work with manufacturers who have a vision of
science and a continued passion to develop innovative research-
backed products that will improve the overall general health and
well-being of the consumer.”
COMPANY NAME: Market-Wise LOCATION: 7171 Appleby lane, Milton, ON . L9t 2Y1PHONE: 905-878-9952FAX: 905-878-9912EMAIL: [email protected]: www.berrymax.comKEY PERSONNEL: Stephen Lukawski - CEO and presidentTom Conwell - Account ExecutiveJeanne Boyce - AdministrationDennis Glavin - MarketingSerge Breton - Account Executive - QuebecAllen Mannen - Research and Development
AATT AA GGLLAANNCCEE
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