Intercontinental, Sanctuary Cove24 – 27 August 2017

GOLD BUSINESS PARTNERS

SILVER BUSINESS PARTNERS

25th Annual Convention

The Broker’s

8:30AM

CHARMIAN HOLMES

9:00AM

SEANBEMROSE

10:40AM

VAL PHINN

Servicing clients Australia wide from offices in

Brisbane and Sydney, Charmian and The Fold are highly regarded for their industry knowledge and for strategic, pragmatic advice. Her primary focus is advising clients on the implications of the financial services regulation for their businesses including compliance sign offs and product development/disclosure. Charmian will speak about how an insurance contract works.

Val Phinn is the CEO/Director of The Financial

Services School, a registered training organisation and Business Partner of LMI Education. Prior to starting The Financial Services School in 2005, Val worked in the insurance broking industry for 30 years in a variety of roles. Val held the NIBA status of QPIB whilst employed in the broking industry. Val will lead a claims training workshop on CQIB Landlords.

STREAM A STAFF

STATE OF THE COUNCILSean commenced his insurance career in 1990 in the family brokerage whilst studying a Bachelor of Economics degree. In 1998 Sean took on the role of General Manager of Tony Bemrose Insurance Brokers and since then has become the Managing Director, Responsible Officer and Senior Broker of the brokerage specialising in Commercial Risks and claims advocacy services. For over nine years Sean has derived immense satisfaction representing the wider Queensland Insurance Broking Industry, holding the roles of committee member, Treasurer, Vice President and now President of the Council of Queensland Insurance Brokers.

KAT DAVIDSON Genuinely amused by the perception that women are not as funny as men, Kat Davidson has often been referred to as ‘the funniest chick I’ve seen’ and has

been known to keep working class blokes and high class gals alike gasping with laughter. Kat started her stand up career in 1997 and has continued her love affair with the stage in the public eye. Tabloid reports say that the relationship is “fiery and passionate” and they have no

plans to stop seeing each other. Equally at home in a corporate venue or a room full of hens and bucks, Kat brings a fresh and intelligent view to her comedy. She tackles relationships, observations and random events with equal passion and her unique storytelling ability takes her audience along with her for the ride.Kat has been a professional improviser since 1993, hosted Gala Events, coached blue chip companies in communication and worked a crowd from the back of a cattle truck. Occasionally, all at the same time! She can be heard regularly across Queensland ABC radio and has headlined the best clubs in Australia and Canada.

MATER FOUNDATIONThe CQIB members and associate members have nominated Queensland’s Mater Foundation as their charity partner. With your support, the 2016 Conference raised over $30,000 to support the Mater Mission Fund which helps families all over Queensland through their time of financial need due to illness and sickness.Payment of bills, travel, accommodation, house cleaning, groceries and special needs like wheelchairs can be supplied to help families in their time of need.

Funds raised this year will go towards purchasing two complete fetal monitoring machines, which provides a means of monitoring fetal heartbeats during pregnancy. We ask all delegates and members to continue their support through conference pledges and lets continue to make a difference to the 10,000 births per year at Mater.

COUNCIL OF QUEENSLAND INSURANCE BROKERScqib.org.au

Mail: PO Box 8401, Woolloongabba, QLD 4102Phone: 07 3847 9542 | Email: convention@cqib.org.au

WELCOME TO OUR 25TH ANNUAL CONVENTIONI’d like to welcome back all our members, business partners and families to our second consecutive year on the Gold Coast, where amazing food, great company and exciting entertainment awaits on this, our 25th Annual CQIB Convention weekend.

The convention kicks off on Thursday afternoon with the Mater Scavenger Hunt around the Sanctuary Cove precinct, leading into a Welcome to the Country night with CGU featuring a well-known music group. On Friday night, dress in your white winter attire and get ready for the QBE white out party, where a corporate band will have you dancing the night away. And to finish off the weekend, Vero will host a Seven Deadly Sins themed dinner.

The theme this year is around The Broker’s Toolkit and will include a variety of informative sessions ranging from online marketing and how to market your business to

a representative from Verizon who will speak about ethical hacking and the cyber world. To finish off the convention, we will hear from our keynote speaker Ben Southall, who held the “best job in the world”.

Events like these cannot be possible, without the support of our Business Partners, without whom CQIB would not be able to provide this service to its members, so we offer a special thank you to each of them, especially our Gold Partners, CGU, QBE and Vero.

On behalf of the Council, I would like to thank you all for your attendance and look forward to seeing you all at the conference, for an enjoyable weekend of networking and relaxation, spent with family, friends and colleagues.

Sean Bemrose PRESIDENT

MASTER OF CEREMONIES

8:30AM

BRUCEBUCKLEY

10:30AM 11:30AM 1:20PM 2:00PM

SIMONEZARD

ANTHONY PAGANO

PAUL DAWSON

BEN SOUTHALL

9:20AM

MATT MCPHEE

9:20AM

ALEXEIKOULESHOV

10:40AM

KENARTHUR

1:20PM

ADAM STRANG

Bruce Buckley has been Principal

Climate Research Analyst with Insurance Australia Group for over 7 years. Bruce has also been team meteorologist for the Australian Sailing Team for the London and now Rio Olympic Games.Bruce is co-author of 5 books and author of around 20 scientific publications. Bruce will speak about your clients and predicting a weather event.

Matthew McPhee has specialised in

Professional Risks for more than 25 years. In that time he has worked as an Underwriters and Broker in Australia and London.

Matthew holds an Economic Degree and is a Fellow of ANZIIF. Matthew’s current role is National Underwriting Manager of Berkley Insurance Australia. Matt will speak about EPL, crime and ML - don’t be scared.

Alexei is a Digital Marketing Strategist

with Your Easy Web Solutions. He is a ROI digital marketing expert, Premier Google Partner and Entrepreneur. With over 12-years experience in the industry, Alexei helps business owners identify most effective marketing opportunities and apply fast digital marketing tactics to get results. Alexei will speak about making online marketing work for your business.

Ken Arthur commenced work with QBE in 1997.

Prior to that, ran a defensive/advanced driver training school. In 1990 he launched a program called “The Young Driver Project” that is still operating today. Ken has worked with a range of clients from small family run businesses to multi-nationals, helping them reduce the costs associated with running a motor vehicle. Ken will speak about risk management tips for fleet drivers.

Adam Strang is the Senior Relationship

Manager, Queensland for Macquarie Pacific Funding. His career has revolved around the finance industry since 2001, encompassing Australia, NZ and the UK. Adam has a Bachelor of Arts (Human Movement Studies) and a Post Graduate Diploma in Accounting. Adam will lead a workshop on how to present to clients.

11:20AM

TREVOR BLOCKTrevor has worked in insurance claims for over 30 years and has

been with Zurich’s Melbourne office since 2008. During that time, he’s been involved with the company’s handling of property claims and was recently appointed to the newly created role of National Catastrophe Claims manager, overseeing catastrophe planning and readiness across all lines of business as well as being responsible for the company’s response at the time of any future event.

2:10PM

WAYNE THOMPSONWayne has over 40 years’ experience in

insurance and risk management in a variety of roles around the world. He is currently the Risk Engineering Lead – Customer Experience within the Suncorp Group. Part of his role at Suncorp involves conducting risk evaluation audits upon facilities located around the world endeavouring to improve their risk profile. Wayne will speak on 3D Printing - Risk and Insurance.

1:20PM

GLENN ROSSGlenn brings over 35 years’ experience

to his role as CEO of MECON Insurance. He has a strong working knowledge of the industry (having come from an engineering trade background) and his experience is assisting MECON Insurance to become one of Australia’s leading providers of construction-related insurance. Glenn will speak about design and construction.

STREAM B PRINCIPALS

CYBER SECURITY Simon is a Senior Security Consultant with Verizon’s RISK team and is the cyber expert with Emergence. He has over seven years of digital forensics experience, specialising in forensic acquisition and analysis, incident response and electronic discovery. He has worked on a broad range of investigations of both a civil and criminal nature and has prepared independent expert reports in a number of matters in various Australian courts and has significant experience with intellectual property theft investigations. At Verizon, Simon works with clients to develop unique solutions to their forensics and incident response needs.

USING SME INDEX INSIGHTS TO HELP DRIVE

BUSINESS SUCCESSAnthony has worked in the commercial insurance industry for over 22 years. He joined the Suncorp Group in 2015 where he is currently the Head of Commercial Intermediaries at Vero Insurance. Anthony is responsible for implementing and driving the intermediated distribution strategy across all commercial and corporate insurance products to all state commercial brokers, national partners and cluster groups. Prior to joining Vero, Anthony worked at Zurich performing similar roles for nearly 20 years.

BENCH TO BEDSIDEAssociate Professor Paul Dawson is Program Leader of Neurosciences and Cognitive Health, and Team Leader of the Developmental Disorders Group at the Mater Research Institute, University of Queensland.

He has over 20 years of skills in molecular biology and genetics as an established biomedical research scientist, with a strong interest in the developmental origins of neurodisability.

His group at Mater Research is investigating the genetics of intellectual disability in humans and animal models.

HOW TO LIVE THE BEST LIFE IN THE WORLD Ben Southall is a presenter, digital journalist and adventurer. His achievements include beating 35,000 to win the Best Job in the World in 2009 and became the ‘Caretaker of the Islands of the Great Barrier Reef ’ in Australia.In 2016 Ben and his wife Sophee completed their Best Life in the World expedition – a 55,000km, 12-month drive through 33 countries from Singapore to London. They both run successful travel websites that have become portals for would-be travellers from around the world.

KEYNOTE SPEAKERS // 26 AUGUST 2017

PRESENTER PROFILES // 25 AUGUST 2017

OUTDOOR TERRACE

OUTDOOR TERRACE

BOOTH PLAN

COUNCIL OF QUEENSLAND INSURANCE BROKERScqib.org.au

Mail: PO Box 8401, Woolloongabba, QLD 4102Phone: 07 3847 9542 Email: convention@cqib.org.au