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Dr.G.R.Damodaran College of Science (Autonomous, affiliated to the Bharathiar University, recognized by the UGC)Re- accredited at the 'A' Grade Level by the NAAC and ISO 9001:2008 Certified CRISL rated 'A' (TN) for MBA and MIB Programmes I MBA[2013-2016 PT] SEMESTER II CORE:MANAGEMENT INFORMATION SYSTEM - 252A Multiple Choice Questions. 1. Which type of system tracks day-to-day activities of an organization? A. Transaction processing system (TPS). B. Management information system (MIS). C. Decision-support system (DSS). D. Executive support system (ESS). ANSWER: A 2. Which type of system produces reports on a regular schedule in a predetermined format? A. Transaction processing system. B. Management Information System. C. Decision-support system. D. Executive support system. ANSWER: B 3. Which type of system is most often used for analyzing semi structured problems? A. Transaction processing system. B. Management information system. C. Decision Support System. D. Executive support system. ANSWER: C 4. These systems address non-routine decisions requiring judgment, evaluation, and insight because there is no agreed-on procedure for arriving at a solution. A. Enterprise system. B. Supply chain management (SCM) system. C. Executive support systems. D. Knowledge management system (KMS). ANSWER: C 5. Systems that span all functional areas and focus on executing business processes across the firm are called. A. Business functional systems. B. Enterprise applications C. Transaction processing systems. D. Data management systems. ANSWER: B 6. Which system stores all organizational data in a single central data repository? A. Management information system. B. Customer relationship system. C. Enterprise system. http://172.16.2.20/printqp.php?heading=I MBA[2013-2016 PT], SEM... 1 of 21 1/29/2014 2:28 PM

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Dr.G.R.Damodaran College of Science(Autonomous, affiliated to the Bharathiar University, recognized by the UGC)Re-

accredited at the 'A' Grade Level by the NAAC and ISO 9001:2008 CertifiedCRISL rated 'A' (TN) for MBA and MIB Programmes

I MBA[2013-2016 PT]SEMESTER II

CORE:MANAGEMENT INFORMATION SYSTEM - 252AMultiple Choice Questions.

1. Which type of system tracks day-to-day activities of an organization?A. Transaction processing system (TPS).B. Management information system (MIS).C. Decision-support system (DSS).D. Executive support system (ESS).

ANSWER: A

2. Which type of system produces reports on a regular schedule in a predetermined format?A. Transaction processing system.B. Management Information System.C. Decision-support system.D. Executive support system.

ANSWER: B

3. Which type of system is most often used for analyzing semi structured problems?A. Transaction processing system.B. Management information system.C. Decision Support System.D. Executive support system.

ANSWER: C

4. These systems address non-routine decisions requiring judgment, evaluation, and insight becausethere is no agreed-on procedure for arriving at a solution.

A. Enterprise system.B. Supply chain management (SCM) system.C. Executive support systems.D. Knowledge management system (KMS).

ANSWER: C

5. Systems that span all functional areas and focus on executing business processes across the firm arecalled.

A. Business functional systems.B. Enterprise applicationsC. Transaction processing systems.D. Data management systems.

ANSWER: B

6. Which system stores all organizational data in a single central data repository?A. Management information system.B. Customer relationship system.C. Enterprise system.

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D. Transaction processing system.ANSWER: C

7. Which of the following would not describe how a firm can benefit from Supply Chain Managementsystems?

A. Rapidly communicate changes in product design.B. Check inventory availability and monitor inventory levels.C. Control the actions of machines and equipment.D. Plan production based on actual customer demand.

ANSWER: C

8. Which type of enterprise application is specifically used to help a business to increase sales?A. Enterprise systemB. Supply chain management (SCM) system.C. Customer Relationship Management (CRM) system.D. Knowledge management system (KMS).

ANSWER: C

9. Which type of enterprise application stores directories of employees with special areas of expertise?A. Enterprise systemB. Supply chain management systemC. Customer relationship management system.D. Knowledge Management System.

ANSWER: D

10. 12. This term refers to the use of digital technology and the Internet to execute the major businessprocesses in an enterprise

A. Electronic Business.B. Electronic markets.C. Electronic data interchangeD. Electronic management.

ANSWER: A

11. . Which person is responsible for the overall use of information technology in a large conglomerate?.A. System AnalystB. Chief Executive Officer (CEO).C. Chief Information Officer (CIO).D. Chief Management Officer (CMO).

ANSWER: C

12. Data about the performance of a system isA. Marketing DataB. ControlC. Meta DataD. Feed Back

ANSWER: D

13. Structured decisions are ___________ in natureA. Non-RepetitiveB. RepetitiveC. RoutineD. Both (b) & (c)

ANSWER: D

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14. Which of the following consists of all the hardware and software that a firm needs to achieve itsbusiness objectives?.

A. Database technology.B. Networking technology.C. Storage technology.D. Information technology.

ANSWER: D

15. Data shaped into meaningful form are called.A. A databank.B. FeedbackC. Knowledge.D. Information.

ANSWER: D

16. Raw facts that have not been organized into a useful form are called. a. Information.A. Business objectives.B. Information.C. DataD. Information systems.

ANSWER: C

17. Which activity of an Information System converts raw input into a meaningful form?.A. Input.B. Processing.C. Output.D. Feedback.

ANSWER: B

18. Electronic Retailing of Products & Services directly to individual consumers inA. B2BB. B2CC. C2CD. None

ANSWER: B

19. The world's largest and most widely used network is theA. LAN .B. Intranet.C. Extranet.D. Internet.

ANSWER: D

20. The linkage of two or more computers together to share data or resources is called aA. System.B. Network.C. Protocol.D. Information technology infrastructure.

ANSWER: B

21. The shifting of intermediary role in a value chain to a new source is called asA. IntermediationB. DisintermediationC. Re-intermediation

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D. NoneANSWER: C

22. All organizations become very efficient over time because individuals in the firm developA. Routines for producing goods and servicesB. Long lasting friendships within the firm.C. Better-educated employee groupings.D. Deep rooted cultures.

ANSWER: A

23. This individual is credited with the development of the five forces competitive model:A. Henry Fayol.B. Max Weber.C. Michael Porter.D. Michael Dell.

ANSWER: C

24. Google are using information technology to pursue this generic strategyA. Low-cost leadership.B. Product differentiation.C. Focus on market niche.D. Strengthening customer and supplier intimacy.

ANSWER: B

25. Locking in customers by making it difficult for them to change to another product is referred to as.A. Creating switching costs.B. Creating up-selling costs.C. Creating adoption costs.D. Creating seek time costs.

ANSWER: A

26. Another term used to describe loosely coupled but interdependent networks of suppliers,distributors, outsourcing firms, transportation service firms, and technology manufacturers is:.

A. Value WeB. Business ecosystem.C. Network economics.D. Systems integration.

ANSWER: B

27. The confusion created by data redundancy makes it difficult for companies toA. Create online processing capabilities.B. Work in batch processingC. Use a distributed databaseD. Integrate data from different sources.

ANSWER: D

28. Data redundancy occurs when:.A. Multiple reports are accessed simultaneouslyB. The programs that access the data are changeC. Different users enter informationD. Fields in many different files contain the same information

ANSWER: D

29. The data dictionary is the automated or manual file that:.

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A. Stores information about data elements and data characteristicsB. Allows the creation of supplementary reportsC. Presents the data as they would be perceived by end usersD. Is used in conjunction with conventional third- or fourth-generation programming languages.

ANSWER: A

30. The most prominent data manipulation language today is:.A. Pascal.B. COBOL.C. SQLD. OLAP.

ANSWER: C

31. This database model uses a series of logically related two-dimensional tables or files to storeinformation:.

A. Relational database.B. Hierarchical database.C. Network databaseD. Object-oriented database.

ANSWER: A

32. This database model is well suited to handle graphics-based or multimedia applications:.A. Hierarchical DBMS.B. Network DBMSC. Relational DBMS.D. Object-oriented DBMS.

ANSWER: D

33. In a DBMS, the capability to specify the structure of the content of the database is referred to as.A. Data definitionB. Recursive dataC. Data dictionaryD. Data orientation.

ANSWER: A

34. A database that is stored in more than one physical location is called a(n)A. Relational databaseB. Data warehouseC. Normalized databaseD. Distributed database.

ANSWER: D

35. The power to define information requirements for the entire company is a function of:.A. Data planning and modelingB. Database administrationC. Database technologyD. The database management system

ANSWER: B

36. The formal set of rules that govern the way in which computers communicate are called.A. ProtocolsB. AlgorithmsC. Standards.D. Procedures.

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ANSWER: A

37. A network that covers a large geographic area is most commonly referred to as a(n).A. Wide area network.B. Local area network.C. Intranet.D. Inter network.

ANSWER: A

38. A communications medium where data are transformed into pulses of light would be.A. Twisted-pair cable.B. A satelliteC. Coaxial cable.D. Optical fiber

ANSWER: D

39. The greater the bandwidth, the greater the:.A. Signal changeB. Geographic scope.C. AnalogD. Channel's transmission capacity

ANSWER: D

40. A network inside an organization that supports communications and business functions is calleda(n).

A. Intranet.B. Extranet.C. Virtual private networkD. Internet.

ANSWER: A

41. Hardware and software placed between an organization's internal network and an external networkto prevent outsiders from invading private networks best describes a(n):.

A. Intruder detection systemB. Firewall.C. Cyber checkpointD. Cyberwall.

ANSWER: B

42. Common threats against information systems come from all of the following factors except.A. Technical.B. Organizational.C. Governmental.D. Environmental.

ANSWER: C

43. Setting up fake Web sites that look like those of legitimate businesses to ask users for confidentialpersonal data is called.

A. Phishing.B. Pharming.C. Evil twin.D. Spamming.

ANSWER: A

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44. The single greatest cause of network security breaches is.A. Poor system patch managementB. Pharming.C. Users' lack of knowledge.D. Absence of security programs.

ANSWER: C

45. This process is used to examine the firm's overall security environment as well as controls governingindividual information systems.

A. Authentication.B. MIS audit.C. Business continuity plan.D. Security policy.

ANSWER: B

46. Security systems based on physical or behavioral traits are called.A. Smart cards.B. Tokens.C. Firewalls.D. Biometrics.

ANSWER: D

47. The process of transforming plain text or data into cipher text that cannot be read by anyone otherthan the sender and the intended receiver is called.

A. Demodulation.B. Filtering.C. Encryption.D. Stateful inspection.

ANSWER: C

48. This type of encryption verifies the origin and content of a message and provides a way to associatea message with a sender

A. Digital signatureB. Symmetric key encryption.C. Public key encryption.D. Digital certificate.

ANSWER: A

49. A network of organizations used for procuring raw materials, transforming these materials intoproducts, and distributing the products to customers is called a(n).

A. Value chain.B. Supply chain.C. Enterprise system.D. Process chain.

ANSWER: B

50. A supply strategy in which components arrive exactly at the moment they are needed is called.A. Bullwhip effect.B. Demand planning.C. Just-in-time.D. Pull-based model.

ANSWER: C

51. Which of the following enable a firm to generate demand forecasts for a product?.

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A. Supply chain planning systemsB. Supply chain execution systems.C. Pull-based planning systems.D. Push-based planning systems.

ANSWER: B

52. These systems manage the flow of products through distribution centers and warehouses to ensurethat the products are delivered to the right locations in the most efficient manner.

A. Supply chain planning systems.B. Supply chain execution systems.C. Pull-based planning systems.D. Push-based planning systems.

ANSWER: B

53. A method of interacting with customers such as a Web site or a wireless device is called aA. Demand pointB. Customer service modelC. Sales force point.D. Touch point.

ANSWER: D

54. A comprehensive customer relationship management package includes a module for.A. Supply chain execution system.B. Supply chain planning system.C. Partner relationship management (PRM) systemD. Business forecast planning system.

ANSWER: C

55. All of the following are vendors of customer relationship management software except.A. Siebel.B. Clarify.C. Sales force.D. Microsoft.

ANSWER: D

56. In a CRM system, this module provides information and tools to increase the efficiency of callcenters, help desks, and customer support staff.

A. Customer service.B. Sales force automation.C. Demand planning.D. Employee relationship.

ANSWER: A

57. Marketing complementary products to customers is called.A. Bundling.B. Cross-selling.C. Up-selling.D. Forecasting.

ANSWER: B

58. This type of CRM application deals with the analysis of customer data to provide information forimproving business performance.

A. Operational.B. Analytical.

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C. Cross selling.D. Build-to-order.

ANSWER: B

59. An important indicator of the growth or decline of a firm's customer base is the.A. Customer lifetime value measurement.B. Switching cost.C. Customer acquisition cost.D. Churn rate.

ANSWER: D

60. Because e-commerce is ubiquitous it reduces.A. Marketspace.B. Transaction costs.C. Dynamic pricing.D. Price discrimination.

ANSWER: B

61. Changing the delivered product or service based on a user's preferences or prior behavior on theInternet is called.

A. Information richness.B. Information density.C. Personalization.D. Customization.

ANSWER: D

62. Removing the middleman and selling directly to a consumer in a digital marketplace is called.A. Ubiquity.B. Disintermediation.C. Reintermediation.D. Marketspace.

ANSWER: B

63. Single, digital marketplaces based on Internet technology for many different buyers to many sellersare called.

A. Electronic data interchanges.B. Biosphere.C. Call centers.D. Net marketplaces.

ANSWER: D

64. Web sites specifically designed for m-commerce are called.A. Wireless portals.B. Online syndicators.C. Private exchanges.D. B2C e-commerce sites.

ANSWER: A

65. Paypal is a perfect example of.A. Digital checking accounts.B. Stored value payment systems.C. Peer-to-peer payment systems.D. Electronic billing presentation systems.

ANSWER: C

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66. Where, when, and how to apply knowledge is referred to as:.A. WisdomB. Information.C. Data .D. Knowledge.

ANSWER: A

67. Knowledge that resides in the minds of employees that has been documented is called:.A. Corporate culture.B. Organizational memory.C. Standard operating proceduresD. Tacit knowledge.

ANSWER: D

68. A formal document would be classified asA. DataB. Unstructured knowledge.C. Structured knowledge.D. Semistructured knowledge.

ANSWER: C

69. CAD systems requireA. Processing nodesB. Neural networksC. Graphics and powerful modeling capabilitiesD. Groupware

ANSWER: C

70. These types of systems are able to learn languages, accomplish physical tasks, use a perceptualapparatus, and emulate human expertise and decision making.

A. Artificial intelligence.B. Fuzzy logic.C. CAD.D. Intelligent agents

ANSWER: A

71. The inference engine can use either:.A. A strategy for searching the rule base in an expert system that begins with information entered by

the user.B. The programming environment of an expert systemC. A method of organizing expert system knowledge into chunks.D. A strategy used to search through the rule base in an expert system in one of two ways.

ANSWER: D

72. A knowledge engineer is similar to a traditional ________________, but has special expertise ineliciting information and expertise from other professionals.

A. Programmer.B. Systems analyst.C. Mid-lever manager.D. Computer technician

ANSWER: B

73. Organizational knowledge can be captured and stored using.

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A. Case-based reasoningB. Neural networks.C. User-defined techniques.D. Backward chaining.

ANSWER: A

74. Hardware and software that attempts to emulate the processing patterns of the biological brain bestdescribes

A. Intelligent agents.B. Fuzzy LogicC. Neural networks.D. Case-based reasoning.

ANSWER: C

75. Decisions in which the decision maker must provide judgment, evaluation, and insights into theproblem definition would be characterized as

A. StructureB. Semistructure .C. UnstructureD. Overt.

ANSWER: C

76. A type of decision in which there may be several "right" answers and no precise way to get a rightanswer is

A. Structured decisionB. Unstructured decisionC. Recurring decisionD. Nonrecurring decision

ANSWER: B

77. These systems provide analytical models or tools for analyzing large quantities of data for middlemanagers who face semistructured decision problems.

A. Decision support systemsB. Management information systemsC. Executive support systemsD. Transaction processing systems

ANSWER: A

78. An abstract representation that illustrates the components or relationships of a phenomenon arecalled

A. Data co-integration.B. Linear programmingC. Model.D. Library.

ANSWER: C

79. The results of "what-if" questions asked repeatedly to determine the impact of changes in one ormore factors on the outcomes are called

A. Data modelingB. ForecastingC. Classification clustersD. Sensitivity analysis

ANSWER: D

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80. The process of helping users see patterns and relationships in large amounts of data by presentingthe data in graphical form is called

A. Geographic information systemB. Decision support system.C. Data visualizationD. An optimization model

ANSWER: C

81. Moving from a piece of summary data to lower and lower levels of detail is referred to as:.A. Drilling down.B. Sensitivity analysisC. OptimizationD. Goal seeking

ANSWER: A

82. GDSS can be expanded asA. Group Data Software StructureB. Group Decision Software SolutionsC. Group Decision Support SystemD. Group Decision Software System.

ANSWER: C

83. An interactive computer-based system that is used to facilitate the solution to unstructured problemsby a set of decision makers working together is called a:.

A. Fuzzy logic system.B. Decision support system.C. Group decision support system.D. Management information system.

ANSWER: C

84. ESS and GDSS are mostly used byA. Senior ExecutricesB. Middle ManagersC. Operational ManagersD. Data Workers

ANSWER: A

85. Electronic Filing, Voice Mail are the reponsibilities ofA. Office Automation System.B. Transaction Processing System.C. Expert System .D. Executive Support System

ANSWER: A

86. Willingness of the Management, Customers, Suppliers, Employees, the acceptance of End-Users...inrelated to SDLC belongs to

A. Operational FeasibilityB. Technical FeasibilityC. Economic FeasibilityD. Organisational Feasibility

ANSWER: A

87. Information technology can create new design options for various processes because:.A. More tools are available

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B. Management understands information technology optionsC. Most employees are now computer-literate.D. It can be used to challenge standing assumptions about work arrangements.

ANSWER: D

88. User training and System conversion belong to _________ phase of SDLCA. .AnalysisB. DesignC. Implementation.D. Maintenance.

ANSWER: C

89. "Who needs what information, where, when, and how" describes the most basic description of:.A. Information requirements.B. A feasibility study.C. Total quality management.D. Systems development processes.

ANSWER: A

90. In the phased approach conversion strategy, the new systemA. Is tested by an outsourced company.B. Replaces the old one at an appointed time.C. Is introduced to a limited area until it is proven to work properlyD. Is introduced in stages or parts

ANSWER: D

91. Automation of step-by-step methodologies for software and systems development to reduce theamounts of repetitive work the develop needs to do is.

A. CA .B. Object-oriented developmentC. CASE.D. JA

ANSWER: C

92. Prototyping replaces unplanned work with:.A. End-user practicesB. System analysisC. Hard-copy analysis.D. Planned iteration.

ANSWER: D

93. Application service providers are a form of:.A. Information centers.B. Outsourcing.C. End-user development modelsD. Prototypes.

ANSWER: B

94. This technique is often used to accelerate the generation of information requirements and to developthe initial systems design.

A. Joint Application Development.B. Rapid Application DevelopmentC. Request for proposal.D. End user interface.

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ANSWER: A

95. Both the old and new systems are operated in ___________ conversionA. Direct CutoverB. PilotC. ParallelD. Crash approach

ANSWER: C

96. Developing Products, Services, or Process that give a Company a Superior Business Position istermed as __________________

A. Monopoly.B. Top PerformanceC. ProductivityD. Competitive Advantage

ANSWER: D

97. SIS meansA. Short-term Investment StrategyB. System Integrated SoftwareC. Strategic Information SystemD. Society of Information System

ANSWER: C

98. Restructuring & transforming a business process by a rethinking and redesign - done byA. MISB. End-UsersC. BPR ProcessD. Reduced rate of growth in expenses

ANSWER: C

99. Organisation's rapid response to unexpected challenges is generally known asA. Real options pricing modelsB. AgilityC. Competitive advantageD. Competitive necessity

ANSWER: B

100. ___________is a form of organization that uses telecommunication networks & other InformationTechnology to link people, assets and ideas of variety of business partners a. Flat structure

A. Flat structureB. Virtual CompanyC. Line and StaffD. Matrix structure

ANSWER: B

101. Virtual Company is also known asA. Virtual CorporationB. Virtual OrganisationC. Both a and bD. None

ANSWER: C

102. Virtual Company

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A. Shares the infrastructureB. Links core competenciesC. Shares risks with alliance partnersD. All the above

ANSWER: D

103. Communications problems between end users and designers are one reason why:.A. Users are driven out of the implementation processB. So much user training is require .C. The implementation process requires written procedures.D. Cost overruns are so large.

ANSWER: A

104. This chart shows each project task as a horizontal bar whose length is proportional to the timerequired to complete it.

A. PERT chart.B. Optimization chart.C. Gant Chart.D. Flow chart.

ANSWER: C

105. Which one of the following is not one of the major dimensions for developing internationalinformation systems architecture?.

A. Corporate global strategies.B. Organization structure.C. Management and business processes.D. Business process reengineering.

ANSWER: D

106. The stored Data and documents are termed as __________ knowledgeA. Tacit knowledgeB. Explicit knowledgeC. Deep knowledgeD. Shallow knowledge

ANSWER: B

107. ____________ knowledge can not be codifiedA. Tacit knowledgeB. Explicit knowledgeC. Deep knowledgeD. Shallow knowledge

ANSWER: A

108. An interconnected chain or group of systems is called asA. System ChainB. NetworkC. System expansionD. Link

ANSWER: B

109. A challenge and obstacle to global business systems deals with political laws. Specifically it wouldencompasses:.

A. Transborder data and privacy laws.B. Language differences

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C. Telecommunication standards.D. Shortages of skilled consultants.

ANSWER: A

110. Network of networks meansA. IntranetB. InternetC. ExtranetD. Private network

ANSWER: B

111. A Company that provide access to the Internet to individuals and organisationsA. Trans border data flowB. Internet Service ProviderC. SenderD. Systems Administrator

ANSWER: B

112. An Internet-like network with in the organisationA. InternetB. IntranetC. ExtranetD. Network

ANSWER: B

113. ___________is a Network that links the selected resources of a company with it Customers,Suppliers and other Business Partners

A. IntranetB. InternetC. ExtranetD. Government Network

ANSWER: C

114. The term "E-Business" is coined byA. Peter DruckerB. Miller S ScottC. Lou GerstnerD. James O Berien

ANSWER: C

115. Which of the following is or are the enterprise applications?A. ERPB. CRMC. PRMD. All the above

ANSWER: D

116. PRM meansA. Plan Route MapB. Partnership Relationship ManagementC. Plan and Research ManagementD. Partners Resources Management

ANSWER: B

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117. The analysis and design of application systems are the responsibility of a _____.A. Computer Operator.B. Programmer.C. System Analyst.D. Data entry operator.

ANSWER: C

118. Customer service, field service and sales entry fall on __________in enterprise application systemA. Front officeB. Back officeC. Server architectureD. System Developer

ANSWER: A

119. The DBA is.A. A computer device.B. A communication technique.C. A person.D. All of the above

ANSWER: C

120. Error reports are an example of:.A. Scheduled reports.B. Demand reports.C. Exception reports.D. Predictive reports.

ANSWER: C

121. TPS meansA. Transaction Plan MasterB. Transaction Processing SystemC. Transport Plan ManagementD. All of the above

ANSWER: B

122. ECS meansA. Enterprise Collaboration SystemB. Economical Calculation ServiceC. Enterprise Communication SystemD. Economical Communication Service

ANSWER: A

123. Which of the following is Electronic Conference Tool(s)?A. Chat SystemB. Video ConferencingC. Discussion ForumD. All the above

ANSWER: D

124. In which way is Managerial Information System (MIS) superior to electronic data processing(EDP)?.

A. It is batch oriented.B. It is most cost effective.C. It provides summary reports without details.

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D. None of the above.ANSWER: C

125. The vice-president of information has primary responsibility for.A. Recognizing information needs.B. Preparing an MIS study proposal.C. Setting MIS objectives.D. Establishing MIS constraints.

ANSWER: B

126. Expert System containsA. DatabaseB. ModelbaseC. KnowledgebaseD. All

ANSWER: D

127. A central purpose of most decision-support systems is.A. To build a model of the decision making problem.B. To design a data-base management system.C. To build an additional system.D. To determine the key decisions in the problem area.

ANSWER: A

128. MIS can provideA. Past information.B. Present information.C. Future information.D. All of the above.

ANSWER: D

129. ______is a systematic approach to manage the entire flow of information, materials and servicesfrom raw materials, suppliers through factories and warehouses to the end customer

A. Subsystem.B. ERPC. SCMD. CRM

ANSWER: C

130. __________ governs the activities concerned with the planning and control of the processproducing goods / services

A. HRISB. CIMC. MKISD. FIS

ANSWER: B

131. The most prominent system in the retail sales industry is the _____ system.A. POS (point-of-sale).B. COBOL.C. ACM.D. PC/XT.

ANSWER: A

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132. ___________ automate the production processA. Estimated disposal data.B. CAMC. Total Quality ManagementD. All of the above.

ANSWER: B

133. MES meansA. Manufacturing Enlargement SystemB. Malfunction Execution SystemC. Manufacturing Execution SystemD. Manufacturing Engineering System

ANSWER: C

134. _____ provides a set of integrated computer tools that allow a decision maker to interact directlywith computers in order to retrieve information useful for semistructured and unstructured decisions,.

A. DBMS.B. DSS.C. MIS.D. Control.

ANSWER: B

135. _______is (are) the important component(s) of DSSA. Dialogue ManagementB. Data ManagementC. Model ManagementD. All the above

ANSWER: D

136. In the Financial Decision-Making System which of the following is not a transaction processingsystem input:.

A. Cash receipts.B. Cash returns.C. Cash issues.D. Warehouse requisition slip.

ANSWER: D

137. A decision support system, which provides support for decision making by a group of personsA. DSSB. The firm's existing MIS.C. GDSSD. Hardware components

ANSWER: C

138. The MIS should be developed by.A. The manager.B. The information specialist.C. Both (a) and (b).D. Neither a or b.

ANSWER: C

139. Which one of the following is not the function of MKIS?A. Interactive MarketingB. Sales Force Automation

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C. Maintenance of Payroll recordsD. Product Management

ANSWER: C

140. The Management Information System (MIS) provides timely and effective information to supportdecision making and other necessary management functions. Can you point out the subsystem whichdoes not being to the MIS?.

A. Operational and Tactical System.B. Decision Support System (DSS).C. Data Communication System.D. Automated Office System.

ANSWER: C

141. . An _____ system has a stored knowledge base and an inference engine.A. Expert.B. Centers.C. Control.D. MIS.

ANSWER: A

142. An information system that supplies information specifically to aid managers with decision makingresponsibilities is called

A. DBMS.B. MIS.C. OASD. DBA.

ANSWER: B

143. Which of the following best explains the meaning of managerial participation in effective computerutilization is MIS:.

A. Managers operate the computer.B. Need for understanding and support from top management'.C. Managers need to be educated about computers.D. Managers need to go through the computers reports.

ANSWER: B

144. Data integrity refers to.A. The simplicity of data.B. The privacy of data.C. The validity of data.D. The security of data.

ANSWER: C

145. A characteristic of a distributed MIS structure is:.A. Computers supporting local DP operations.B. A multiprocessing environment.C. Integrative sharing of the workload.D. All of the above.

ANSWER: C

146. These systems typically provide periodic reports rather than instant information on operationsA. Strategic-level systems.B. Operational-level systems.C. Management-level systems.

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D. Knowledge-management systems.ANSWER: C

147. A hotel reservation system would be classified as a(n):.A. Management-level system.B. Transaction-level system.C. Operational-level system.D. Strategic-level system.

ANSWER: B

148. The major source of data for other systems are:.A. ESS.B. DSS.C. MIS.D. TPS.

ANSWER: D

149. The most advanced graphics software in any system used by management is normally found in:.A. TPS.B. ESS.C. Intranets.D. Enterprise systems.

ANSWER: B

150. Unlike other types of information systems, these systems are NOT designated primarily to solvespecific problems

A. Decision-support systems.B. Management information systems.C. Executive support systems.D. Transaction processing systems.

ANSWER: C

Staff NameMUTHUKRISHNAN.R.

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