25 Ethics Case Study for IAS Mains 2014 by S. K. Mishra, IAS (retd.pdf

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25 ETHICS CASE STUDY FOR IAS MAINS 2014 BYS. K. MISHRA, IAS (RETD.)

Case Study 1. Very recently 6 national political

parties have been declared as Public Authorities

under RTI Act 2005. There is a politically conscious

state where the people are very keen to know about

one of the national party. The concerned political

party has found its state office in a very bad

condition, because records have not been put into

order since long. The party has appointed you as

PIO and has also requested you to set its office in

order.

Answer the following, quoting also the relevant

sections of RTI Act 2005.

(a) What could be frequently asked questions by the

people? What will be your strategy to reduce your

work load?

(b) What arrangement you will make to associate

the people in formulation of the policy of the party.

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(c) If some one asks what is the criteria of selection

of candidates and allotment of party tickets, what

will be your answer and why?

(d) If a person files a RTI application to know, why

a particular M.P. has taken a particular positionregarding an issue in parliament, what will be your

reply and why? (250 Words)

Case Study 2. There is a poor person living in a

rural area and wants to get his son admitted in a

public school in a city. The school asks for T.C. and

Character certificate and set out a deadline for

submission otherwise the boy will not get admission.

The father makes desperate attempt to procure the

concerned documents, but could not get within time

and the son does not get admission. In running from

Pillar to Post, he met an accident and lost his two

legs. His son meets you and requests you to help him

in redressal of his grievances, including fixing

accountability regarding injury to his father. You

want to use provisions under RTI Act 2005.

(a) What are the various options available to you?

(b) Evaluate the merits and demerits of each option

and suggest best course of action with justifications.

(250 Words)

Case Study 3.You are head of a government officewhich has a large scale of public dealings. People

normally come in the office for their routine

problems like pension claims, insurance claims etc.

There is an assistant who deals these subjects and

there is complaint that he does not clear the claims


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before extracting a price for the same. He has the

backing and patronage of a local influential

politician. Other assistants are looking towards you

for a decisive action. The work culture of the

organization is reached to an all time low level. Youhave decided to act in the given situation.


(b) Examine the merits and demerits of each option

and suggest best course of action under the given

situation? (250 Words)

Case Study 4. You are executive engineer of

building construction deptt. and incharge of

construction and maintenance of government

quarters in a particular district. You have joined

recently and has in course of your field inspection

find large scale misuse of funds in both construction

and in repair and maintenance of government

quarters. You have started putting accountability on

concerned asstt. and junior engineers. As a mark of

protest all J.Es and A.Es have started a 'go slow'

campaign. The financial year is going to close and

still 50% of funds remain unutilized. Your senior

officers have suggested you to explore other options

also.

(a) What are the options available to you?(b) Examine merits/demerits of each options and

suggest the best course of action with reasons. (250

Words)

Case Study 5. You are head of a local anti-


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corruption unit and after getting a definite

information raided a government office and found

that two government officials are openly accepting

bribes from two people. You had only a few other

police personnel in plain cloth and all unarmed. Thetwo corrupt officials started 'crying' that few robbers

have entered into office and with the help of their

colleagues got released 2 accused from your custody.

In the process, few of your own people got injured.

When your senior officers came to know, they put

the entire blame on you. Examine the case and

answer the following.

(a) What are the ethical issues involved in the

present case.

(b) What are the mistakes committed by you and

what should have been ideal course of action. Give

justifications for your answer. (250 Words)

Case Study 6. You are head of water supply board

of a district town and incharge of supplying

drinking water to the people. You had a detailed

consultation with people regarding a citizen charger

for water supply services. Based on the requirement

and expectations of people, you had a discussion

with your subordinates who were little reluctant

about the charter but seeing your positive attitude

ultimately agreed. You committed some hurry inimplementation of charter and notice the following

problems.

1. The quantum of water promised could not be

ensured.


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2. The quality of water did not improve.

3. One of your key functionary went on a long leave

and you did not get his replacement.

4. The entire blame on the failure of charter came on

you.

Ponder over the situation and answer the

following

(a) What were the reasons of failure of citizen

charter?

(b) What should have been ideal course of action

and why? (250 Words)

Case Study 7. There is a panchayat level hospital

for treatment of cattles, run and maintained by a

group of three doctors of animal husbandary

department of the state and is headed by you. The

hospital has a reasonable infrastructure for both

preventive and curative treatments of cattles. There

are approximately 10 paramedical staff also

available for providing various services. You along

with your manpower hospital people (Doctors and

Paramedical) and local villagers have jointly decided

to introduce citizen charter for better and time

bound delivery of various services.

(a) What should ideally be draft citizen charter?(b) Discuss the merits/limitation of charter assigning

proper reasons. (250 Words)

Case Study 8. A political party has been formed in

the background of anti-corruption movement and


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poor delivery of public services. They have

successfully raised their voice against rise in

electricity tariff, irregularities in Public Distribution

System (PDS), poor state of affairs in health and

sanitation sector. Its leader is a person ofunimpeachable integrity and has sufficient

experience of government working. In election

speeches and in manifesto the party has promised

following things.

(a) They will create an anti-corruption agency which

will investigate and punish the corrupt public

servants within 6 months of instituting the criminal

case.

(b) Reduce the power tarrif by half and also

ensuring 24 hrs electric supply.

(c) Clean and sufficient drinking water to all

citizens, free of cost.

(d) Ensuring the sale of vegetables also through

P.D.S.

What could be limitations of political party in

getting the above promises implemented, once they

return into power (250 Words)

Case Study 9. You have recently joined as head of

a district level government office which registers the

unemployed people and provides necessary help and

guidance so that they could get gainful employment.You find that office is full of dirt and file and records

have been kept in most arbitrary manner. The

subordinate officials are very rude to the visitors and

ask money for providing various services to the

youth, who come for seeking various assistance. As


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head of the organization what will be your specific

response to the following with suitable justification.

(a) What step will be taken by you for keeping the

files and records in proper order?(b) What will be your specific action for creating a

suitable grievance redressal mechanism for

unemployed youths?

(c) What you will do regarding attainting the goals

and objectives of your organization?

(d) What you will like to contribute for improving

the work culture of your office? (250 Words)

Case Study 10. A state government has set up an

anti-corruption unit to take a decisive action against

prevailing corruption in various deptts. You have

been chosen to head the unit because the

government thinks that you are efficient, honest

upright police officer. The unit has jurisdiction over

practically every government deptt. of the state. You

have been given a free hand to choose a team of 20

officials who will be assisting you.

(a) What are various choices before you regarding

selection of your team with their merits and

demerits?

(b) How you will build the capacity of the team so

that it could effectively meet the challenges? (250Words)

Case Study 11. You are commandant of an anti-

terrorist unit that has been entrusted with the task of

flushing the terrorists out who had been hiding in a


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religious place. They have also made 10 civilians as

their hostages and are demanding a heavy ransom

for their release and safe passage for them. It is

expected that number of terrorist is 4 whereas you

have hardly 12 troops to assist you. Yoursubordinates are tired. Your senior officers are

putting pressure on you to resolve the issue without

any further loss of time.


(b) Evaluate the merits/demerits of each option and

suggest best possible option with justifications. (250

Words)

Case Study 12. An 8 years old male child of the

businessman is kidnapped while returning from his

school by an armed gang of criminals having strong

support of a ruling party Minister. The gang has set

out a time limit of 3 days to pay a heavy ransom

amount otherwise they might kill the child. The

conduct of some of the local police officer is

doubtful. You are superintendent of district police

and are under tremendous pressure to recover the

child. The Controversial Minister was instrumental

in getting you posted in the district and is putting

indirect pressure on you to take the kidnapping as a

routine crime.

What are the various options before you? Consider

the following probable options. Discuss their

merits/demerits and suggest best option with

suitable justification.


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(a) Go on a long leave so that the issue could be

resolved in your absence.

(b) Mediate in the matter by using your personal

relation with Minister.

(c) Lead personally, raiding the hide outs ofcriminals so that they could release the boy.

(d) Make a recommendation to state headquarter

for investigation of the case by a special CID team.

(250 Words)

Case Study 13. You are D.M of a district and an old

window of 80 years meets you in your office and

starts crying. What you could make out is that her

two married sons have disowned her and are not

allowing her to enter into their house. The lady had

approached the local revenue officials and also

elected representatives of PRIs but without any

result. She neither has money nor any support

system to rely upon.

(a) What are the options available to you?

(b) Examine the merits/demerits of each option and

suggest best option with reasons. (250 Words)

Case Study 14. There is a busy railway station

where the waiting rooms are unhygienic, there is no

proper safe and clean drinking water facility, the

enquiry system is dysfunctional and on reservationcounter, the touts dictate everything. You are station

superintendent and there is an advisory committee

to look after the interest of railway passengers. You

have decided to improve the work culture of the

railway station. Your officials are willing to


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cooperate but reluctant to share responsibility.

(a) What are the options available to you?

(b) Examine the merits/demerits of each option and

suggest the best course of action giving reasons. (250Words)

Case Study 15. You are a middle rank land revenue

officer posted in rural area. There is river which has

to be crossed for going other side. Your jurisdiction

also is on the other side of the river. Every year

settlement of ferry services are made and the highest

bidder arranges the local boats on which people

cross the river. The rate of ferry services are fixed by

you. Unfortunately, this year, during Moonsoon, one

of the boat capsized in the river which resulted into

drowning of 10 people. You have been warned by

higher authorities that you should take safety

measures, otherwise face the consequences. You

have decided to act strictly. Following are some of

the options. Examine the various options with their

merits and demerits and finally suggest best course

of action with justifications.

(a) Put a sign board on the bank of river warning

the people of using ferry services, at their own risk.

(b) Request the district police chief to depute

sufficient police for ensuring safety of the people.(c) Ask the person who has taken the annual

settlement to ensure safety of people.

(d) Depute a field level revenue official for ensuring

safety, who should be always available on the river

bank. (250 Words)


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Case Study 16. You are an executive engineer of

state road construction dept, and you have to

construct an all weather road connecting a big

village to a state highway. You find there isencroachments on either sides of the road. The

Contractor in an influential person from a local

village and is willing to help you. Your subordinates

are obedient, but inefficient, The attitude of the local

gram panchayat elected people is by and large

corporative.

Answer the following questions.

(a) What precautions you propose to take before you

start the project and why?

(b) What are the problems you anticipate and how

you would be able to overcome the problems? (250

Words)

Case Study 17. You are a senior district level

revenue officer incharge of revenue administration

of the district. You have come to know that 3 poor

landless families have made out a temporary

structure over a vacant government land. In course

of your inspection, your subordinate revenue

officials report that the vacant land is of substantial

value and inspite of their persuasion, 3 families arenot vacating the land. You can not allow all these

people to continue to occupy a valuable government

land, as it will create a bad precedent, but uprooting

them will not be morally correct. You are in a

dilemma.


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(a) What are the options before you?

(b) Examine the merits and demerits of each options

and suggest best course of action with reason. (250

Words)

Case Study 18. You are a SHO posted in a tribal

dominated remote area having considerable

Naxalite problems. Under your jurisdiction there are

three pickets where 20 troops each of central para

military force are under charge of a sub inspector

level CPMF officer. You have been entrusted with the

work of taking interest in development work as well

combing and flushing out the armed Naxalites from

your area.

(a) What initiative will be taken by you for spreading

and speeding development activities?

(b) What will be your strategy for ensuring peace

and security and also flushing the armed naxalits?

(c) What special steps you propose to take to secure

your police station safe and also your armed piekets?

(250 Words)

Case Study 19. There is a residential high school

for harizans and tribal girls in a remote area, where

roughly 200 girls from 6th to 10th class standard

study and live. Principal and teachers also live in thesame premiss. Unfortunately examination results for

the last three years has been found to be

unsatisfactory and also health related problems of

the girls appear time and again. The girls and their

parents also raise security related issues from time to


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time. The principal has been provided with

reasonable financial support. As school principal...

(a) What specific steps you should take to improve

the annual results?(b) How principal will take care of health related

problems?

(c) What would be course of action of principal to

remove fear from the mind of girls and their

parents? Each of your answer must be along with

benefits and limitations.

(250 Words)

Case Study 20. You are a medical officer incharge

of a government dispensary in rural area. There are

two other doctors, besides half a dozen para-medical

staff posted under you. The dispensary has a

support system from National Rural Health Mission.

Suddenly you notice that 'Dengue' has spread over

under your jurisdiction and four people died where

as approximately 60 more cases of the disease

reported from various parts. You want to face the

challenge with the help of your fellow doctors and

paramedical staff.

(a) What are various course of action you propose to

take?

(b) Examine merits/demerits of each option andsuggest best course of action with suitable

justification? (250 Words)

Case Study 21. You are a block level development

officer, incharge of rural water supply drinking


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water and sanitation. To help you, there is an Asstt

Engineer and two Junior Engineers. Under your

jurisdiction there are 45 villages which are prone to

water borne disease. The elected panchayat

members do not take much interest in the twinprograms of drinking water and sanitation. There

are 3 NGOs who are keen to take up the work, but

last year each were provided with Rs 15 lac each for

awareness generation and for petty repairs and

maintenance of hand pumps, but they have not

properly utilized the allotted money nor submitted

the proper utilization certificates. There is enough of

resoures at your disposal for these programme.

Answer the following questions on the basis of above

situation.

(a) If you have to install 10 additional hand pumps,

what will be your approach to ensure that the outlet

is used by the villagers?

(b) How you will utilize the services of NGO's and

also make them accountable?

(c) There are 20 middle schools under your

jurisdictions, how you will utilize your funds for

making available sanitations and drinking water

facilities in these schools?

(250 Words)

Case Study 22. An annual cattle fair is held every

year which remains for 15 days and approximately

50 thousand people come every day for buying and

selling their cattles and majority of them stay in the

premises for many days together. There is a big pond


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in which the cattles and people both take their dip

and some time also use water for drinking purpose

and for cooking their meals. There is a temple,

where the previous year four people lost their life

due to stampede. There are few makeshift hotels andrestaurants and other temporary arrangements for

security, law and order, entertainment, medical

facility etc.

You are a senior revenue officer of the district

incharge of entire fair and have cantioned by your

senior officers for taking necessary measure so that

this year cattle fair goes well.

(a) What are various steps taken by you?

(b) Examine the advantages/limitations of these

steps and suggest best course of action with reasons.

(250 Words)

Case Study 23. You are head of private enterprise

that has come into existence by providing land by

the state government at a concessional rate. Your

unit is producing motorbikes and scooters in good

numbers and the annual profit of the unit is 550

crores (average). The board in the meeting has

decided that from current year a small part of the

profit should be utilized for provision of medical

services for adjoining villages which are prone toleprosy, tuberculosis etc. You have submitted

following proposals for consideration of board.

(1) Construction of a hospital for the purpose.

(2) Appointing few medical specialists and


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supporting paramedical staff.

(a) Examine the merits/demerits of these steps.

(b) Suggest best course of action with its advantages.

(250 Words)

Case Study 24. You are a very senior Engineer of

state government incharge of rural road sector. Your

state government has successfully negotiated a deal

under which a global financial institution has come

forward to assit. the state government with a loan of

1500 crores for increasing the network of roads but

expects that state government will submit a DPR

(Detailed Project Report) in which sufficient safe

guards are available against leakage of funds, repair

and maintenance of roads for at least 10 years and

timely completion of projects.

(a) What will be salient features of the DPR?

(b) Examine their merits/demerits and suggest best

course of action with reasons. (250 Words)

Case Study 25. You are Municipal Commissioner

of a Corporation and after joining found that the

whole corporation is divided into two camps,

including your corporation employes. Whole city is

full of garbage, stinking everywhere. Corporation is

being criticized by media and local people. What

steps you propose to take to normalize the situation?(150 Words)

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