24 eCommerce Risk [Compatibility Mode]

8/7/2019 24 eCommerce Risk [Compatibility Mode]

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BYBY

Prof. ZAVERI JYOTINDRAProf. ZAVERI JYOTINDRA

email [email protected] [email protected]


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EE--Commerce Contract (1)Commerce Contract (1)

How you should structure your contract formation for onlineHow you should structure your contract formation for online

1. Establish the offer and acceptance procedure, this must be laid out in the1. Establish the offer and acceptance procedure, this must be laid out in theterms and conditionsterms and conditions and basically should have an offer made by theand basically should have an offer made by thecustomer on the website and acceptance bycustomer on the website and acceptance by

..Receipt of payment from a customers card does not constitute acceptance.Receipt of payment from a customers card does not constitute acceptance.

2. Completion of order form, should include delivery details, quantity of2. Completion of order form, should include delivery details, quantity ofoods etc.oods etc. Also it is im ortant to include aAlso it is im ortant to include a submit button, cancel buttonsubmit button, cancel button

and as a result of the new Eand as a result of the new E--commercecommerceregulations aregulations a clear buttonclear button so as to allow the customer to correct any errorsso as to allow the customer to correct any errorsthat they may make.that they may make.

. ,. ,firstly a check box should be included to indicate the customer has readfirstly a check box should be included to indicate the customer has readand understood the terms and conditions before the accept button can beand understood the terms and conditions before the accept button can beclicked, also the accept button should not be useable until the page hasclicked, also the accept button should not be useable until the page has

..

E-Commerce Perspectives 2


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EE--Commerce ContractCommerce Contract (2) (continued)(2) (continued)

4. Acknowledging receipt of order, after4. Acknowledging receipt of order, after

the card details are validated the Ethe card details are validated the E--commerce regulations require that ancommerce regulations require that anw ww w

customer and an acknowledgementcustomer and an acknowledgement..

For further studies:For further studies:http://www.netlitigation.com/netlitigation/ecommerce.htmhttp://www.netlitigation.com/netlitigation/ecommerce.htm



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EE--Commerce perspectivesCommerce perspectivesRisks in ERisks in E--Commerce:Commerce:

Business RisksBusiness RisksInformation RisksInformation Risks

ec no ogy s sec no ogy s s

In order to minimize security threats, eIn order to minimize security threats, e--corporate policy that takes into account thecorporate policy that takes into account thenature of the RISKS, the information assets thatnature of the RISKS, the information assets that

need protecting, and the procedures andneed protecting, and the procedures andtechnologies required to address the risk, astechnologies required to address the risk, as

mechanisms.mechanisms. E-Commerce Perspectives 4


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Risk AssessmentRisk AssessmentA security plan begins with risk assessmentA security plan begins with risk assessment

An assessment of the risks and points of weaknessAn assessment of the risks and points of weakness(vulnerability).(vulnerability).

assets of the eassets of the e--commerce website.commerce website.

What information is at risk? Is it customersWhat information is at risk? Is it customersn orma on, propr e ary es gns, us ness ac v es,n orma on, propr e ary es gns, us ness ac v es,secret knowhow, or other internal confidentialsecret knowhow, or other internal confidentialinformation such as costing, salary data?information such as costing, salary data?

Try to give value to eachTry to give value to each how much it will cost tohow much it will cost tocompany if this information is leaked out?company if this information is leaked out?



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Next is security policyNext is security policyBased on your quantified list of risks, youBased on your quantified list of risks, you

can start to develop a security policy.can start to develop a security policy.A set of statements prioritizing theA set of statements prioritizing then ormat on r s s, ent y ng accepta e r sn ormat on r s s, ent y ng accepta e r stargets, and identifying the mechanisms fortargets, and identifying the mechanisms for

Who generates and controls this sensitiveWho generates and controls this sensitiveinformation in the firm?information in the firm?

Plan adequate security measures to protectPlan adequate security measures to protectthese information assets.these information assets.



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EE--LearningLearning

earn ng us ng compu ers s eearn ng us ng compu ers s e-- earn ngearn ng

CDCD--ROM / DVD based eROM / DVD based e--learninglearning

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EXAMPLESEXAMPLEShttp://elearning.nic.in/http://elearning.nic.in/

http://elearninghttp://elearning--india.com/india.com/



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EE--Learning: BenefitsLearning: Benefits1.1. Provides immediate access to trainingProvides immediate access to training

.. No training lag time for new employeesNo training lag time for new employees

3.3. Deliver new product training on timeDeliver new product training on time

..

5.5. Get more value from the training budgetGet more value from the training budget

7.7. Gives employees more time to do their jobGives employees more time to do their job

8.8. Reduce travelReduce travel--related travelrelated travel

9.9. Delivers training with greater consistencyDelivers training with greater consistency

10.10. Anywhere / Anytime trainingAnywhere / Anytime training



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THANK YOUTHANK YOUPRESENTATION BYPRESENTATION BY

JYOTINDRA ZAVERIJYOTINDRA ZAVERI

ema .zaver nserp.comema .zaver nserp.com

www.dnserp.comwww.dnserp.com


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24 eCommerce Risk [Compatibility Mode]