23575208 Axis Bank Project

8/11/2019 23575208 Axis Bank Project

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CERTIFICATE

This is to certify that this project titled WHOLE BANKING OPERATION!

is a "o#a$ed %or& carried o't a#d de(eloped "y

i# partial f'l$ll)e#t for the a%ard of de*ree of +ATER O,

-O++ER-E. /'ri#* the acade)ic sessio# 0123401256 s'")itted to R.

A -olle*e Washi) '#der )y *'ida#ce a#d s'per(isio#.

This is also to certify that this project is the res'lt of ca#didates o%#

%or& a#d is of s'7cie#tly hi*h sta#dard to %arra#t its s'")issio# to

the '#i(ersity for the a%ard of the said de*ree.

To the "est of )y o%led*e the )atter prese#ted i# this project report

has #ot "ee# s'")itted earlier for a#y other de*ree8diplo)a to a#y

'#i(ersity.

The assista#ce a#d help re#dered to hi) d'ri#* the co'rse of his

project %or& i# the for) of "asic so'rce )aterial a#d i#for)atio# ha(e

"ee# d'ly aco%led*ed.

9Project G'ide:


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AC/NO0EDGEMENT

I prese#t this project report o# %hole "a#&i#* operatio#s! IN A;I

BANK LT/.6 %ith a se#se of *reat pleas're a#d satisfactio#. I

'#dersi*# %ith pleas're ta&e this opport'#ity to tha#& all those related

directly or i#directly i# preparatio# of this project report.

I started %or&i#* o# this project '#der the i#(al'a"le *'ida#ce of

Ho#ora"le +iss. Riddhi /eshpa#de )a) for %hich I a) (ery )'ch

tha#&f'l for her (al'ed ti)e *i(e# for the p'rpose. Witho't her co4

operatio# o'r project %or& %o'ld ha(e "ee# di7c'lt to co)plete.

I e


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DECARATION

I here"y declare that this project titled WHOLE BANKING OPERATION

! is a "o#a$ed a#d a'the#tic record of %or& do#e "y )e '#der the

s'per(isio# of +iss. >>>>>>>>>>>>>>>>>>>>>>>..

d'ri#* acade)ic sessio# 012340125.

The %or& prese#ted here is #ot d'plicated fro) a#y other so'rce a#d

also #ot s'")itted earlier for a#y other de*ree8diplo)a to a#y

'#i(ersity.

I '#dersta#d that a#y s'ch d'plicatio# is lia"le to "e p'#ished i#

accorda#ce %ith the '#i(ersity r'les.


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INDE5SR. NO. TOPIC PAGE NO.CHAPTER & COMPANY PROFIE

2.2 I#trod'ctio# of a


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CHAPTER &

COMPANY PROFIE

1.1I1tro*ct"o1 o2 a9"- +a1:,


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-o))ercial "a#&i#* ser(ices %hich i#cl'des )ercha#t "a#&i#*6 direct

$#a#ce i#frastr'ct're $#a#ce6 (e#t're capital f'#d6 ad(isory6

tr'steeship6 fore


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&;;


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$%%$, DTI Ba#& Ltd has i#for)ed BE that hri B R Bar%ale hasresi*#ed as a /irector of the Ba#& %.e.f. =a#'ary 106 0110. A - hah6for)erchair)a# of Ba#& of Baroda6 also retired fro) the "a#&s "oardi# the third 'arter of last year. His place co#ti#'es to "e (aca#t. +

/a)odara# too& o(er as the director of the "oard after ta&i#* i# therei#s of DTI. B Pa#dit has also joi#ed the "a#&s "oard s'"se'e#t tothe retire)e#t of K G assal. DTI Ba#& Ltd has i#for)ed that hri Pa'l,letcher has "ee# appoi#ted as a# Additio#al /irector No)i#ee of -/-,i#a#cial er(ice 9+a'riti's: Ltd of the Ba#&.A#d hri /o#ald Pec& has"ee# appoi#ted as a# Additio#al /irector 9#o)i#ee of o'th AsiaRe*io#al ,'#d: of the Ba#&. DTI Ba#& Ltd has i#for)ed that o# layi#*do%# the o7ce of -hair)a# of LI- o# "ei#* appoi#ted as -hair)a# ofEBI6 hri G N Bajpai6 No)i#ee /irector of LI- has resi*#ed as a/irector of the Ba#&.$%%$, B Para#jpe S A"id H'ssai# cease to "e the /irectors of DTI

Ba#&.DTI Ba#& Ltd has i#for)ed that i# the )eeti#* of the Board of/irectors follo%i#* decisio#s %ere ta&e#C +r Jash +ahaja#6 ice-hair)a# a#d +a#a*i#* /irector of P'#ja" Tractors Ltd %ere appoi#tedas a# Additio#al /irector %ith i))ediate e?ect. +r N - i#*hal for)erice -hair)a# a#d +a#a*i#* /irector of -I-I %as appoi#ted as a#Additio#al /irector %ith i))ediate e?ect. ABN A)ro6 DTI Ba#& i# pactto share AT+. DTI Ba#& Ltd has i#for)ed BE that a )eeti#* of theBoard of /irectors of the Ba#& is sched'led to "e held o# Octo"er 0560110 to co#sider a#d ta&e o# record the '#a'dited halfyearly8'arterly $#a#cial res'lts of the Ba#& for the half year8U'artere#ded epte)"er 316 0110. DTI Ba#& Ltd has i#for)ed that hri = +

Tri(edi has "ee# appoi#ted as a# alter#ate director to hri /o#ald Pec&%ith e?ect fro) No(e)"er 06 0110.$%%', DTI Ba#& Ltd has i#for)ed BE that at the )eeti#* of the Boardof /irectors of the co)pa#y held o# =a#'ary 2F6 01136 hri R NBharad%aj6 +a#a*i#* /irector of LI- has "ee# appoi#ted as a#Additio#al /irector of the Ba#& %ith i))ediate e?ect.4 DTI Ba#&6 thepri(ate sector "a#& has ope#ed a "ra#ch at Nellore. The "a#&s-hair)a# a#d +a#a*i#* /irector6 /r P.=. Naya&6 i#a'*'rati#* the "a#&"ra#ch at GT Road o# +ay 0F. pea&i#* o# the occasio#6 /r Naya&said. This )ar&s a#other step to%ards the e


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the D#it Tr'st of I#dia 9DTI4I: a#d +r. =aya#th ar)a %ill "e a#I#depe#de#t /irector. 0: To iss'e No#4-o#(erti"le D#sec'redRedee)a"le /e"e#t'res 'p to Rs.211 crs6 i# o#e or )ore tra#ches asthe Ba#&s Tier 4 II capital. 4DTI has "ee# a'thori@ed to la'#ch 2F AT+so# the Wester# Rail%ay tatio#s of +')"ai /i(isio#. 4DTI $led s'it

a*ai#st $#a#cial i#stit'tio#s I,-I Ltd i# the de"t reco(ery tri"'#al at+')"ai to reco(er Rs.cr i# d'es. 4DTI "a#& )ade a# e#try to the,ood -redit Pro*ra))eV it has )ade a# e#try i#to the cl'ster %hichi#cl'des pri(ate sector6 p'"lic sector6 old pri(ate sector a#d co4operati(e "a#&s. 4hri Ajeet Prasad6 No)i#ee of DTI has resi*#ed asthe director of the "a#&. 4Ba#&s -hair)a# a#d +/ /r. P. =. Naya&i#a'*'rated a #e% "ra#ch at Nellore.4DTI "a#& allots shares '#derE)ployee toc& Optio# che)e to its e)ployees. 4D#(eils pre4paidtra(el card isa Electro# Tra(el -'rre#cy -ard 4Allot)e#t of 03e'ity shares of Rs 21 each '#der EOP. 4DTI Ba#& ties 'p %ith DK *o(tf'#d for co#tract far) i# 4hri B Pa#dit6 #o)i#ee of the Ad)i#istrator

of the peci$ed D#derta&i#* of the D#it Tr'st of I#dia 9DTI4I: hasresi*#ed as a director fro) the Ba#& %ef No(e)"er 206 0113. 4DTIBa#& '#(eils #e% AT+ i# i&&i).$%%, -o)es o't %ith Rs. 11 )# D#sec'red Redee)a"le No#4-o#(erti"le /e"e#t're Iss'e6 iss'e f'lly s'"scri"ed 4DTI Ba#& Ltd hasi#for)ed that hri Ajeet Prasad6 No)i#ee of the Ad)i#istrator of thepeci$ed D#derta&i#* of the D#it Tr'st of I#dia 9DTI 4 I: has "ee#appoi#ted as a# Additio#al /irector of the Ba#& %. e. f. =a#'ary 0160115.4DTI Ba#& ope#s #e% "ra#ch i# Dd'pi4DTI Ba#&6 Geojit i# pact fortradi#* platfor) i# Uatar 4DTI Ba#& ties 'p %ith hrira) Gro'p -os4D#(eils pre)i') pay)e#t facility thro'*h AT+s applica"le to LI- DTI

Ba#& c'sto)ers +etal j'#ctio# 9+=:4 the o#li#e tradi#* a#dproc're)e#t joi#t (e#t're of Tata teel a#d teel A'thority of I#dia9AIL:4 has roped i# DTI Ba#& to start o? o%# e'ip)e#t for Tata teel.4/IEBOL/ yste)s Pri(ate Ltd6 a %holly o%#ed s'"sidiary of /ie"oldI#corporated6 has sec'red a )ajor co#tract for the s'pply of AT+s a#ser(ices to DTI Ba#& 4HB- co)pletes ac'isitio# of 25.F sta&e i# DTIBa#& for .F ) 4DTI Ba#& i#stalls AT+ i# Thir'(a#a#thap'ra) 4La'#chesRe)itta#ce -ard i# associatio# %ith Re)it0I#dia6 a We" site o?eri#*)o#ey tra#sfer ser(ices$%%6,4 DTI Ba#& e#ters i#to a "a#c ass'ra#ce part#ership %ith BajajAllia#@ Ge#eral for selli#* *e#eral i#s'ra#ce prod'cts thro'*h its

"ra#ch #et%or&. 4DTI Ba#& la'#ches its $rst atellite Retail Assets-e#tre 9RA-: i# Kar#ata&a at +a#*alore.$%%7, 4DBL sets 'p "ra#ch i# =aip'r 4DTI Ba#& '#(eils priority "a#&i#*lo'#*e.

&.' Ma1a4e!e1t o2 A9"- +a1:


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Pro!oter-,A


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+ar41 DTI Ba#& la'#ches -ar Loa#s i# associatio# %ith +ar'ti Ddyo* Ltd

+ar41 DTI Ba#& ope#s a ,'ll Lice#se Ba#& Bra#ch i# Ho#* Ko#*

,e"41 ,i#a#ce +i#ister hri P. -hida)"ara) La'#ches hrira) 4 DTI Ba#& -o 4Bra#ded -redit -ard E


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prod'cts

Apr41 DTI Ba#& la'#ches )art Pri(ile*e 4 a special "a#& acco'#t desi*#ed for%o)e#

+ar41 +TNL ties 'p %ith DTI Ba#& for pay)e#t of telepho#e "ills thro'*h the

Ba#&s AT+ #et%or&+ar41 DTI Ba#& *ets listed o# the Lo#do# toc& E


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+ar413 the Ba#&s e


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Apr411 Ba#& la'#ches its I#ter#et "a#&i#* )od'le6 i-o##ect Retail loa#si#trod'ced for the $rst ti)e "y the Ba#&

+ar411 Pro$ts cross Rs 1 crore )ar& for the $rst ti)e.

,e"411 Ba#& adopts ,i#acle soft%are fro) I#fosys for core "a#&i#*

=a#411 /r.P.= Naya& ta&es o(er as -hair)a# a#d +a#a*i#* /irector fro) hri'priya G'pta.

ep4 -ash )a#a*e)e#t ser(ices 9-+: la'#ched6 -o "ra#ded credit cardla'#ched

+ar4 /eposits cross Rs.3111 crores

ep4 DTI Ba#& *oes p'"lic %ith a Rs. 2 crore p'"lic iss'eV Iss'e o(er4s'"scri"ed 2.0 ti)es6 o(er 2 la&h retail i#(estors. DTI holdi#* red'ces toF1.

='#4F -rosses Rs.2111 crore deposit )ar&

+ar4 -o)pletes $rst pro$ta"le year i# operatio#

Apr45 ,irst "ra#ch of DTI Ba#& i#a'*'rated at Ah)eda"ad "y /r. +a#)oha#i#*h6 Ho#"le ,i#a#ce +i#ister6 Go(er#)e#t of I#dia.

/ec43 DTI Ba#& co)es i#to "ei#*

/ec43 Re*istered o7ce at Ah)eda"adV Head o7ce at +')"ai


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CHAPTER $

PROJECT INTRODUCTION


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$.& PROJECT INTRODUCTION

As a part of c'rric'l') the st'de#ts of +BA ha(e to '#der*o '))er

I#ter#ship Pro*ra) 9IP:. Wherei# a st'de#t *ets the o%led*e a"o't

practical life6 ho% the %or& is do#e i# co)pa#ies6 ho% to *et

ac'ai#ted %ith %or&i#* co#ditio#s a#d other )a#y s'ch thi#*s6 etc.

the )ai# ai) "ehi#d this pro*ra) is that st'de#ts *et so)e

e


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i#stit'tio#al tr'st ser(ices6 a#d i#(est)e#t "a#&i#* thro'*h Wells,ar*o ec'rities. The co)pa#y also o%#s Bari#* to# Associates6 a)iddle )ar&et i#(est)e#t "a#&. Wells ,ar*o historically has a(oidedlar*e corporate loa#s as sta#d4alo#e prod'cts6 i#stead re'iri#* that"orro%ers p'rchase other prod'cts alo#* %ith loa#s]%hich the "a#&

sees as a loss leader. O#e area that is (ery pro$ta"le to Wells6ho%e(er6 is asset4"ased le#di#*C le#di#* to lar*e co)pa#ies 'si#*assets as collateral that are #ot #or)ally 'sed i# other loa#s. This ca#"e co)pared to s'"pri)ele#di#*6 "'t o# a corporate le(el. The )ai#"ra#d #a)e for this acti(ity is YWells ,ar*o ,oothill6Y a#d is re*'larly)ar&eted i# to)"sto#e adsi# the Wall Street Journal. Wells ,ar*o alsoo%#s Eastdil ec'red6 %hich is descri"ed as a Yreal estate i#(est)e#t"a#&Y "'t is esse#tially o#e of the lar*est co))ercial real estate"ro&ers for (ery lar*e tra#sactio#s 9s'ch as the p'rchase a#d sale oflar*e -lass4A o7ce "'ildi#*s i# ce#tral "'si#ess districts thro'*ho'tthe D#ited tates:.

The =ho3e-a3e +a1:"14 o>erat"o1- co1-"-t o2 the 2o33o="14

tra1-act"o1-,

2. Ope#i#* of Acco'#t

0. Iss'e of -hec& "oo&

3. I#ter#atio#al /e"it 8 -redit -ard

5. Iss'e of /e)a#d /raft 9//:

. Net "a#&i#*

F. e4)ail state)e#t

. pho#e "a#&i#*

. I#sta U'ery

. I#sta Alert

21. Bill pay

22. Pass"oo&

20. U'arterly Acco'#t tate)e#t

23. Loa# ,acility
http://en.wikipedia.org/wiki/Investment_bankinghttp://en.wikipedia.org/wiki/Wells_Fargo_Securitieshttp://en.wikipedia.org/wiki/Wells_Fargo_Securitieshttp://en.wikipedia.org/wiki/Loss_leaderhttp://en.wikipedia.org/wiki/Asset-based_lendinghttp://en.wikipedia.org/wiki/Subprimehttp://en.wikipedia.org/wiki/Tombstone_(financial_industry)http://en.wikipedia.org/wiki/Wall_Street_Journalhttp://en.wikipedia.org/wiki/Investment_bankinghttp://en.wikipedia.org/wiki/Wells_Fargo_Securitieshttp://en.wikipedia.org/wiki/Wells_Fargo_Securitieshttp://en.wikipedia.org/wiki/Loss_leaderhttp://en.wikipedia.org/wiki/Asset-based_lendinghttp://en.wikipedia.org/wiki/Subprimehttp://en.wikipedia.org/wiki/Tombstone_(financial_industry)http://en.wikipedia.org/wiki/Wall_Street_Journal


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$.' DEFINITIONS OF BAN/ING

A "a#& is a $#a#cial i#stit'tio# lice#sed "y a *o(er#)e#t. Itspri)ary acti(ity is to le#d )o#ey. +a#y other $#a#cial acti(ities%ere allo%ed o(er ti)e. ,or e


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CHAPTER $

PROJECT RESEARCH


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'.& PRODUCT OF A5IS BAN/

Easy Access a(i#* Acco'#t

a(i#* Acco'#t for Wo)e#

Pri)e a(i#* Acco'#t

e#ior -iti@e#s a(i#* Acco'#t

Priority Ba#&i#*

-orporate alary Acco'#t

Tr'st 8NGOs a(i#* Acco'#t

Reside#t ,orei*# -'rre#cy Acco'#t

O#li#e Tradi#* Acco'#t

-'rre#t Acco'#t

Ter) /eposits

Loc&er ,acilities

NRI er(ices

/epository er(ices


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,i#a#cial Ad(isory er(ices

Wealth +a#a*e)e#t er(ices

I#s'ra#ce ol'tio#s Life a#d Ge#eral

Retail Loa#s

-redit Loa#s

Tra(el -'rre#cy -ards

Re)itta#ce -ards

Gift -ards

.

'.$ C*-to!er -er?"ce "1 Ba1:"14 O>erat"o1-

Che@*e Dro> Bo9 Fac"3"t#

RBIs -o))ittee o# Proced'res a#d Perfor)a#ce A'dit o# P'"licer(ices has reco))e#ded that "oth the drop "o< facility a#d thefacility for aco%led*e)e#t of the che'es at the re*'lar collectio#co'#ters sho'ld "e a(aila"le to c'sto)ers a#d #o "ra#ch sho'ld ref'se

to *i(e a# aco%led*e)e#t if the c'sto)er te#ders the che'es atthe co'#ters.

I--*e o2 Che@*e Boo:-,The -o))ittee has o"ser(ed that so)e"a#&s do #ot allo% depositors to collect their che'e "oo& at the"ra#ch "'t i#sist o# dispatchi#* the che'e "oo& "y co'rier to thedepositor. ,'rther6 it is stated "y the -o))ittee that the depositor


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is forced to si*# a declaratio# that a despatch "y the co'rier is atthe depositors ris& a#d co#se'e#ce a#d that the depositor shall#ot hold the "a#& lia"le i# a#y )a##er %hatsoe(er i# respect ofs'ch despatch of che'e "oo&. -o))ittee has o"ser(ed this as a#'#fair practice a#d ad(ised "a#&s to refrai# fro) o"tai#i#* s'ch

'#derta&i#*s fro) depositors. Ba#&s sho'ld also e#s're that che'e"oo&s are deli(ered o(er the co'#ters o# re'est to the depositorsor his a'thori@ed represe#tati(e.

State!e1t o2 Acco*1t- Pa-- Boo:-, The -o))ittee has #otedthat "a#&s i#(aria"ly sho% the e#tries i# depositors pass"oo&s 8state)e#t of acco'#ts as YBy -leari#*Y or YBy -he'eY. ,'rther6 i#the case of Electro#ic -leari#* yste) 9E-: a#d RBI Electro#ic,'#ds Tra#sfer 9RBIE,TR: "a#&s i#(aria"ly do #ot pro(ide a#y detailse(e# tho'*h "rief partic'lars of the re)itta#ce are pro(ided to the

recei(i#* "a#&. I# so)e cases co)p'teri@ed e#tries 'sesophisticated codes %hich j'st ca##ot "e deciphered. With a (ie% toa(oidi#* i#co#(e#ie#ce to depositors6 "a#&s are ad(ised to a(oids'ch i#scr'ta"le e#tries i# pass"oo&s state)e#ts of acco'#t a#de#s're that "rief6 i#telli*i"le partic'lars are i#(aria"ly e#tered i#pass"oo&s 8 state)e#ts of acco'#t. Ba#&s )ay also e#s're thatthey adhere to the )o#thly periodicity prescri"ed "y 's %hilese#di#* state)e#t of acco'#ts.

'.' Tra"t"o1a3 +a1:"14 act"?"t"e-C Ba#&s act as pay)e#ta*e#ts "y co#d'cti#* chec&i#* or c'rre#t acco'#ts for c'sto)ers6payi#* che'es dra%# "y c'sto)ers o# the "a#&6 a#d collecti#*che'es deposited to c'sto)ers c'rre#t acco'#ts. Ba#&s also e#a"lec'sto)er pay)e#ts (ia other pay)e#t )ethods s'ch as tele*raphictra#sfer6 E,TPO6 a#d AT+. Ba#&s "orro% )o#ey "y accepti#* f'#dsdeposited o# c'rre#t acco'#ts6 "y accepti#* ter) deposits6 a#d "yiss'i#* de"t sec'rities s'ch as "a#otes a#d "o#ds. Ba#&s le#d)o#ey "y )a&i#* ad(a#ces to c'sto)ers o# c'rre#t acco'#ts6 "y)a&i#* i#stall)e#t loa#s6 a#d "y i#(esti#* i# )ar&eta"le de"tsec'rities a#d other for)s of )o#ey le#di#*. Ba#&s pro(ide al)ost all

pay)e#t ser(ices6 a#d a "a#& acco'#t is co#sidered i#dispe#sa"le "y)ost "'si#esses6 i#di(id'als a#d *o(er#)e#ts. No#4"a#&s that pro(idepay)e#t ser(ices s'ch as re)itta#ce co)pa#ies are #ot #or)allyco#sidered a# ade'ate s'"stit'te for ha(i#* a "a#& acco'#t. Ba#&s"orro% )ost f'#ds fro) ho'seholds a#d #o#4$#a#cial "'si#esses6 a#dle#d )ost f'#ds to ho'seholds a#d #o#4$#a#cial "'si#esses6 "'t #o#4"a#& le#ders pro(ide a si*#i$ca#t a#d i# )a#y cases ade'ates'"stit'te for "a#& loa#s6 a#d )o#ey )ar&et f'#ds6 cash )a#a*e)e#t
http://en.wikipedia.org/wiki/Transactional_accounthttp://en.wikipedia.org/wiki/Chequehttp://en.wikipedia.org/wiki/Telegraphic_transferhttp://en.wikipedia.org/wiki/Telegraphic_transferhttp://en.wikipedia.org/wiki/EFTPOShttp://en.wikipedia.org/wiki/Automated_teller_machinehttp://en.wikipedia.org/wiki/Banknoteshttp://en.wikipedia.org/wiki/Bond_(finance)http://en.wikipedia.org/wiki/Transactional_accounthttp://en.wikipedia.org/wiki/Chequehttp://en.wikipedia.org/wiki/Telegraphic_transferhttp://en.wikipedia.org/wiki/Telegraphic_transferhttp://en.wikipedia.org/wiki/EFTPOShttp://en.wikipedia.org/wiki/Automated_teller_machinehttp://en.wikipedia.org/wiki/Banknoteshttp://en.wikipedia.org/wiki/Bond_(finance)


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tr'sts a#d other #o#4"a#& $#a#cial i#stit'tio#s i# )a#y cases pro(idea# ade'ate s'"stit'te to "a#&s for le#di#* sa(i#*s to

3.4 Accounting for bank accounts

Ba#& state)e#ts are acco'#ti#* records prod'ced "y "a#&s '#der the(ario's acco'#ti#* sta#dards of the %orld. D#der GAAPa#d I,Rthereare t%o &i#ds of acco'#tsC de"it a#d credit. -redit acco'#ts areRe(e#'e6 E'ity a#d Lia"ilities. /e"it Acco'#ts are Assets a#dE


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3. Cre"t "1ter!e"at"o1 "a#&s "orro% a#d le#d "ac&4to4"ac& o#their o%# acco'#t as )iddle )e#

5. Cre"t @*a3"t# "!>ro?e!e1t "a#&s le#d )o#ey to ordi#aryco))ercial a#d perso#al "orro%ers 9ordi#ary credit 'ality:6 "'t arehi*h 'ality "orro%ers. The i)pro(e)e#t co)es fro) di(ersi$catio#of the "a#&s assets a#d capital %hich pro(ides a "'?er to a"sor"losses %itho't defa'lti#* o# its o"li*atio#s. Ho%e(er6 "a#otesa#d deposits are *e#erally '#sec'redV if the "a#& *ets i#to di7c'ltya#d pled*es assets as sec'rity6 to raise the f'#di#* it #eeds toco#ti#'e to operate6 this p'ts the #ote holders a#d depositors i# a#eco#o)ically s'"ordi#ated positio#.

. Mat*r"t#Tra1-2or!at"o1 "a#&s "orro% )ore o# de)a#d de"ta#d short ter) de"t6 "'t pro(ide )ore lo#* ter) loa#s. I# other%ords6 they "orro% short a#d le#d lo#*. With a stro#*er credit'ality tha# )ost other "orro%ers6 "a#&s ca# do this "y

a**re*ati#* iss'es 9e.*. accepti#* deposits a#d iss'i#* "a#otes:a#d rede)ptio#s 9e.*. %ithdra%als a#d rede)ptio#s of "a#otes:6)ai#tai#i#* reser(es of cash6 i#(esti#* i# )ar&eta"le sec'rities thatca# "e readily co#(erted to cash if #eeded6 a#d raisi#* replace)e#tf'#di#* as #eeded fro) (ario's so'rces 9e.*. %holesale cash)ar&ets a#d sec'rities )ar&ets:.

3.6 Banking channels

Ba#&s o?er )a#y di?ere#t cha##els to access their "a#&i#* a#d otherser(icesC

A "ra#ch6 "a#&i#* ce#tre or $#a#cial ce#tre is a retail locatio#%here a "a#& or $#a#cial i#stit'tio# o?ers a %ide array of face4to4face ser(ice to its c'sto)ers.

AT+is a co)p'teri@ed teleco))'#icatio#s de(ice that pro(idesa $#a#cial i#stit'tio#s c'sto)ers a )ethod of $#a#cialtra#sactio#s i# a p'"lic space %itho't the #eed for a h')a# cler&or "a#& teller. +ost "a#&s #o% ha(e )ore AT+s tha# "ra#ches6a#d AT+s are pro(idi#* a %ider ra#*e of ser(ices to a %iderra#*e of 'sers. ,or e


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desti#atio#s aro'#d the %orld. This ca# "e 'sed to depositche'es a#d to se#d orders to the "a#& to pay )o#ey to thirdparties. Ba#&s also #or)ally 'se )ail to deli(er periodic acco'#tstate)e#ts to c'sto)ers.

Telepho#e "a#&i#*is a ser(ice pro(ided "y a $#a#cial i#stit'tio#%hich allo%s its c'sto)ers to perfor) tra#sactio#s o(er thetelepho#e. This #or)ally i#cl'des "ill pay)e#ts for "ills fro))ajor "illers 9e.*. for electricity:.

O#li#e "a#&i#* is a ter) 'sed for perfor)i#* tra#sactio#s6pay)e#ts etc. o(er the I#ter#et thro'*h a "a#&6 credit '#io# or"'ildi#* societys sec're %e"site.

+o"ile "a#&i#* is a )ethod of 'si#* o#es )o"ile pho#e toco#d'ct si)ple "a#&i#* tra#sactio#s "y re)otely li#&i#* i#to a"a#&i#* #et%or&.

ideo "a#&i#*is a ter) 'sed for perfor)i#* "a#&i#* tra#sactio#sor professio#al "a#&i#* co#s'ltatio#s (ia a re)ote (ideo a#da'dio co##ectio#. ideo "a#&i#* ca# "e perfor)ed (ia p'rpose"'ilt "a#&i#* tra#sactio# )achi#es 9si)ilar to a# A'to)atedteller )achi#e:6 or (ia a (ideoco#fere#cee#a"led "a#& "ra#ch

'.8 T#>e- o2 "1?e-t!e1t +a1:-

I#(est)e#t "a#&sY'#der%riteY 9*'ara#tee the sale of: stoc& a#d"o#d iss'es6 trade for their o%# acco'#ts6 )a&e )ar&ets6 a#dad(ise corporatio#s o# capital )ar&etacti(ities s'ch as )er*ersa#d ac'isitio#s.

+ercha#t "a#&s%ere traditio#ally "a#&s %hich e#*a*ed i# trade$#a#ce. The )oder# de$#itio#6 ho%e(er6 refers to "a#&s %hichpro(ide capital to $r)s i# the for) of shares rather tha# loa#s.D#li&e (e#t're capital $r)s6 they te#d #ot to i#(est i# #e%co)pa#ies

'.< Mort4a4e Ba1:"14+ort*a*e "a#&i#* deals pri)arily %ith ori*i#ati#* )ort*a*e loa#s a#d

ser(ici#* the). Read )ore a"o't it here as %ell as a"o't %hat a career

i# )ort*a*e "a#&i#* i#(ol(es. +ort*a*e "a#&i#* is )ea#t for a si#*le

p'rpose6 to ser(ice the real estate $#a#ce i#d'stry. +ort*a*e "a#&i#*

deals speci$cally %ith ori*i#ati#* )ort*a*e loa#s as %ell as ser(ici#*

the). +ort*a*e "a#&s are state4lice#sed e#tities fro) %hich
http://en.wikipedia.org/wiki/Telephone_bankinghttp://en.wikipedia.org/wiki/Online_bankinghttp://en.wikipedia.org/wiki/Mobile_bankinghttp://en.wikipedia.org/wiki/Video_bankinghttp://en.wikipedia.org/wiki/Videoconferencehttp://en.wikipedia.org/wiki/Investment_bankhttp://en.wikipedia.org/wiki/Underwritehttp://en.wikipedia.org/wiki/Capital_markethttp://en.wikipedia.org/wiki/Merchant_bankhttp://en.wikipedia.org/wiki/Trade_financehttp://en.wikipedia.org/wiki/Trade_financehttp://en.wikipedia.org/wiki/Venture_capital_firmhttp://en.wikipedia.org/wiki/Telephone_bankinghttp://en.wikipedia.org/wiki/Online_bankinghttp://en.wikipedia.org/wiki/Mobile_bankinghttp://en.wikipedia.org/wiki/Video_bankinghttp://en.wikipedia.org/wiki/Videoconferencehttp://en.wikipedia.org/wiki/Investment_bankhttp://en.wikipedia.org/wiki/Underwritehttp://en.wikipedia.org/wiki/Capital_markethttp://en.wikipedia.org/wiki/Merchant_bankhttp://en.wikipedia.org/wiki/Trade_financehttp://en.wikipedia.org/wiki/Trade_financehttp://en.wikipedia.org/wiki/Venture_capital_firm


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co#s')ers ca# *et )ort*a*e loa#s directly. Ds'ally6 )ort*a*e "a#&s

a(ail f'#ds fro) the ,ederal Natio#al +ort*a*e Associatio#6 or ,N+A6

also o%# as ,a##ie +ae6 the ,ederal Ho)e Loa# +ort*a*e

-orporatio#6 or ,HL+-6 also o%# as ,reddie +ac6 or a#y other lar*e

co)pa#ies that ser(ice )ort*a*es6 %hich are related to the seco#dary

)ort*a*e )ar&et. Here are a fe% poi#ters a"o't the #itty4*ritty of

)ort*a*e "a#&i#*.

Mort4a4e Ba1:- S>ec"a3"e "1 Mort4a4e oa1-,D#li&e a sa(i#*s

"a#& that is federally chartered6 i# *e#eral )ort*a*e "a#&s speciali@e

i# o#ly pro(idi#* )ort*a*e loa#s. He#ce6 c'sto)ers do #ot deposit

their )o#ey i# these "a#&s. As has "ee# )e#tio#ed a"o(e6 the

seco#dary %holesale )ar&et is their pri)ary so'rce of f'#ds. ,reddie

+ac a#d ,a##ie +ae are e


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Mort4a4e Ba1:er- ca1 +e More Co!>et"t"?e,i#ce they o#ly

speciali@e i# le#di#* a#d do #ot ha(e to s'"sidi@e a#y of the losses

that other depart)e#ts )ay ha(e i#c'rred6 as i# re*'lar "a#&i#*6

)ort*a*e "a#&ers ha(e the a"ility of "ei#* really co)petiti(e %he#

le#di#* for )ort*a*e. Ho%e(er6 they 's'ally do #ot ha(e the

ad(a#ta*e of accessi#* adj'sta"le rate )ort*a*es that are lo% cost6

%hich federal "a#&s are typically associated %ith6 a#d federal )o#ey

access.

A Career "1 Mort4a4e Ba1:"14,Professio#als i# )ort*a*e "a#&i#*

i# the jo" )ar&et today #eed to ha(e a colle*e de*ree i# "'si#ess or

$#a#ce6 or so)e speci$c e


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follo%ed for ope#i#* a #e% acco'#t. Jo' )ay also lo* i# to o'r %e"site

%%%.a


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.& ORGANIATION STRUCTURE OF A5IS BAN/


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.$ SAVING ACCOUNT INFORMATION


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/e$#itio#C A deposit acco'#t at a "a#& or sa(i#*s a#d loa# %hich pays

i#terest6 "'t ca##ot "e %ithdra%# "y chec& %riti#*.

T#>e- o2 Sa?"14 Acco*1t I1 A9"- Ba1:"14

ero Ba3a1ce Sa?"14- Acco*1t

At A


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I1ter1at"o1a3 Ma-ter De+"t CarThe Krishi a(i#*s Acco'#t e#titles yo' to a# I#ter#atio#al +aster

/e"it -ard %ith %hich yo' ca# access yo'r acco'#t a#yti)e thro'*h

the A


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At4par che'e AT+ Net%or& A#y%here Ba#&i#* Tele"a#&i#* i-o##ect +o"ile Ba#&i#* U'arterly acco'#t state)e#t U'arterly i#terest _ 3. per a##') ,ree )o#thly e4state)e#t.

Jo' ca# a(ail of all these ser(ices %ith a )i#i)') 'arterly a(era*e

"ala#ce of Rs. 6111 i# )etro or 'r"a# ce#ters6 Rs. 0611 i# se)i 'r"a#ce#ters a#d Rs. 26111 i# r'ral ce#ters.

Cor>orate Sa3ar# Acco*1t,

O'r -orporate alary Po%er O?eri#* is desi*#ed to o?er payroll

sol'tio#s thro'*h i# a 05 ; e#(iro#)e#t. We le(era*e o# o'r

e3o#ee-, No )i#i)') "ala#ce criteria.

D#paralleled Access 4 A#y%here "a#&i#* facility thro'*h o'r#et%or& of Bra#ches6 AT+ a#d I#ter#et "a#&i#* facility.

AT Par che'e "oo&s paya"le locally at all A


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O#li#e Ba#&i#* %ith f'#ds tra#sfer6 o#li#e shoppi#* a#d "illpay)e#t optio#s.

/epository ser(ices %ith free o#li#e tradi#* acco'#ts.

+eal -ards o# a )aster card platfor).

E)ployee Rei)"'rse)e#t acco'#ts as a sa(i#*s acco'#t

(aria#t. Prefere#tial prici#* o# loa# prod'cts a#d credit cards a#dother "a#&i#* prod'cts S ser(ices.

Pr"!e Sa?"14- Acco*1t,

Wa#t a c'sto)i@ed sa(i#*s acco'#t to s'it yo'r speci$c $#a#cial

re'ire)e#ts[ At A


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Are yo' see&i#* a "a#&i#* style that co)pli)e#ts yo'r se#ior stat's[

A


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9i#cl'di#* o(erdrafts6 loa#s a#d @ero4"ala#ce re'ire)e#ts: yo' ca#

#o% rest ass'red a"o't yo'r fa)ily a#d all their $#a#cial #eeds. Its

o'r %ay of sho%i#* o'r appreciatio# to yo'r %or&.

Ba1:"14 Pr"?"3e4e-,

At>ar Che@*e Fac"3"t#C Jo'r jo" i#(ol(es co#sta#t tra#sfers acrossthe co'#try. With the at4par che'e facility it %ill #o lo#*er "e#ecessary to set 'p #e% "a#& acco'#ts %ith each tra#sfer.A"t"o1a3 De+"t CarC Alo#* %ith a free I#ter#atio#al /e"it -ard6yo' also *et a free card for the joi#t acco'#t holder. This )ea#s thatyo'r child or spo'se also e#joy the sa)e "e#e$ts of "a#&i#* %ith A


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Bra#ches a#d e


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. che'e Protectio# ,aciltity

. ,ree 05 ho'r che'e deposite facility

21. Pay)e#t of Go(er#)e#t Ta


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. -'sto)er che'e pri#ti#*

. I#ter#et Ba#&i#*

. ,ree 054ho'r Pho#e "a#&i#*

21. +o"ile Alerts

22. AT+ c') /e"it -ard

20. ,ree +o#thly Acco'#t tate)e#t

. Tra"1"14 "1 0ho3e-a3e Ba1:"14 O>erat"o1-

CORPORATES

-orporate Ba#&i#* reects A


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ol'tio#s are desi*#ed to )eet yo'r (aryi#* #eeds. The follo%i#* li#&s

%ill help yo' ide#tify yo'r i#di(id'al #eeds.

F*1e Ser?"ce-, ,'#ded er(ices fro) Aec"a3"e Ser?"ce-, A9"-Ba#& is o#e of the )ost tr'sted e#tities

%he# it co)es to speciali@ed ser(ices li&e selli#* of precio's )etals to

c'sto)ers. D#der speciali@ed ser(ices yo' ca# also a(ail c'sto)i@ed

co#trol of yo'r (al'e chai# thro'*h o'r i#ter#et "a#&i#* platfor).

Va3*e Ae Ser?"ce-, There is a plethora of ser(ices that %e o?er

'#der (al'e added ser(ices. Theres corporate salary acco'#t %hich

e#s'res s)ooth pay)e#t )ethods to yo'r sta?. Jo' ca# a(ail a#

assort)e#t of credit cards a#d de"it cards fro) o'r )ercha#t ser(ices.

The 2o33o="14 are the h"4h3"4ht- o2 th"- -er?"ce, Real Ti)e Gross

ettle)e#t6 Rei)"'rse)e#t Acco'#t6 -'stody er(ices6 -orporate alary

Acco'#ts6 +ercha#t er(ices6 A


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GOVERNMENT SECTOR, A9"-Ba#& acts as a# acti(e )edi') "et%ee#

the *o(er#)e#t a#d the c'sto)ers "y )ea#s of (ario's ser(ices. These

ser(ices i#cl'de C

Ta9 Co33ect"o1%herei# c'sto)ers ca# directly pay their ta


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CHAPTER 6


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FINDINGS AND SUGGESTIONS

6.& FINDINGS,

2. Ba#& is ha(i#* 3 "ra#ches all o(er the co'#try.

0. The #')"er of "ra#ches sho'ld "e i#creased.

6.$ SUGGESTIONS,

2. N')"er of Bra#ches sho'ld "e i#creased co(eri#* a %ider

area i# (ario's states.

0. A %ide p'"licity to "e *i(e# a"o't the or*a#i@atio# a#d itsprod'cts thro'*h (ario's )ea#s of co))'#icatio#s to &eep

*ro%th )o)e#ts.

3. +ore #')"er of trai#i#* a#d ed'catio#al pro*ra))es

sho'ld "e i#cl'ded i# Ba#&s sched'le.


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5. /e(elopi#* a lear#i#* c'lt're thro'*h co#ti#'o's

lear#i#* process.

6.' COMPETETIORS

2. I-I-I Ba#& Ltd.

0. H/,- Ba#& Ltd.

3. tate Ba#& of I#dia

5. HB- Ba#&

. RB 9Royal Ba#& of cotla#d:

F. +aharashtra Ba#& of I#dia

. -a#ara Ba#&

. A#dhra Ba#&

. I/BI "a#&21. Ba#& of I#dia

22. P'#ja" Natio#al Ba#&

20. -e#tral Ba#&

23. Allaha"ad Ba#&

25. ING ysya

2. -e#t'rio# Ba#&

CHAPTER 7


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CONCUSION

7.& CONCUSION

+y e


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CHAPTER 8

BIBIOGRAPHY


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8.& BIBIOGRAPHY

R. NO. RE,EREN-E

2 A Ne% Be*i##i#* C The T'r#aro'#d tory Of I#dia#Ba#&

0 Ba#& +ar&eti#* C -o#cepts A#d Applicatio#s

3 Ba#&i#* A#d ,i#a#ce

5 Ba#&i#* /e(elop)e#ts i# I#dia

Basics of Ba#&i#*


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F Ba#& leaet a#d Bo'cher

I#ter#et

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