SAP Knowledge Base Article

Symptom

After performing an Oracle upgrade to 12c you are facing the following issue at DB13 while trying to run any job. Can't exec external program (Permission denied) External program terminated with exit code 1

In addition to this you noticed a difference between the OS group assignment of <sid>adm on SAP and OS level.

Running "id" via SE38/SM59 report "RSBDCOS0" you can see user <sid>adm does not belong to group "oinstall".

But running "id" directly on OS you can see <sid>adm belongs to group "oinstall".

However, you are not able to reproduce the issue on OS level be running BR*Tools under <sid>adm.

Environment

l SAP Netweaver l UNIX System l "oracle" user is the software owner of your Oracle software

Reproducing the Issue

l Try to run any job from DB13

Cause

l <sid>adm does not belong to oinstall group from SAP Netweaver point of view.

Resolution

It`s not enough to restart the SAP instance after some changes has been made in regards to OS users/group assignments. The sapstartsrv process needs to be restarted as well in order to reread the new user information. Please stop the SAP instances as well as the  sapstartsrv and restart them in order to solve the issue.

Header Data

Product

    2251685 - Can't exec external program (Permission denied) in DB13 after Oracle upgrade  

Version   1     Validity: 01.12.2015 - active   Language   English

Released On 01.12.2015 20:01:50

Release Status Released to Customer

Component BC-DB-ORA-DBA Database Administration with Oracle

BC-CST-STS Startup Service

BC-OP-LNX Linux

Priority Normal

Category Problem

Product Product Version

SAP Solution Manager SAP Solution Manager 7.1

Other Components