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… 30 September 2015 …
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
Prepared byAngela p. gendersCMP Plant Operations Department
Executive Summary:
One of Australia’s leading Dairy-Producers, Combined Milk Products Pty Ltd, foundits inception as a small humble Milk Processor for Local Dairy-Farmers inCranbourne, Victoria. Under the leadership of CEO and founder Peter Frost, since itsbeginnings in 1963, CMP has grown to become a million-dollar multi-product firm,holding a large segmentation of the Australian Dairy-Production Market.
Peter Frost, a former Gippsland Farmer, has developed through interpersonalrelationships with regional Victorian quality Farmers, high value products worthy ofthe CMP excellence standard.
Collection, processing, testing, accounting, packaging, distribution, among others, allare handled within CMPs Processing Plant to meet the expert standards of AustralianNational-Consumers, as well as Australian Governmental Regulatory Body’s.
Combined Milk Products Pty Ltd has gone from a small local humble Milk-Processor,to a principal National Australian quality and trusted Brand. The next phase of theevolution of the CMP family will see its continuation into a leading Asian-PacificDairy Producer under new CEO Michael Johnson.
The following Business Report Part 2 is an extension of the first Report whichreviewed the processes and procedures of internal operating systems and networkswithin CMP, giving recommendations for streamlining our communication andsystems technologies within the likes of digital dashboard, cloud-based information-sharing and systems integration into handheld operating-devices.
Part 2 focuses upon the functionality and extension of the external-networks andenvironments. Reflecting upon how the Company’s Website is now the OperatingHeadquarters and cold-face for CMPs products, and as such needs to reflect withinboth literature and photography the mission statement, morals & values, as well as thefamily-supported network of CMP staff, dairy-farmers and retailers. This is theprimary external information source for customers to experience the atmosphere andproduct-lines of CMP, as well as have an opportunity to voice their opinions andshare stories and experiences of their own within CMPs Social-Media Facebook Page.
It is recommended that a Webhost be contracted to professionally formulate andmaintain this Site, as the web-address will be printed upon all CMP Packaging. Aswell as a Marketing Expert engaged to research and formulate a Marketing andAdvertising Campaign which will not only support and enhance current top-sellingproducts such as Flavoured-Milk and Whole-Milk, yet raise the profile and sales ofour less-popular product-lines such as Butter and Cheese.
Based on 2014/15 Sales Projections and Profits, in conjunction with percentage rateand inflation-increases, a steady growth can be seen across all Product-Lines,excluding that of Dried Milk. To this, the figures do not support an ongoing financialadvantage to maintaining this range, and it is therein recommended that this bediscontinued.
Industry rivals, competition, buyer/supplier power and competitive strategies have allalso been research and reflected upon. A recent IBISWorld Report shows that there isno predominant industry holder for that of Dairy-Products in Australia. And althoughcompetition is found within the like of Retail-Branded Products such as Coles andWoolworths, competitive advantage can be found within supportive Marketingmaterials reflecting the Locally Sourced and Supported fundamental ingredients, aswell as humane treatment and environment of our Dairy-Farms.
The most important information to be gained from that of the following BusinessReport Part 2 is that of Security. CMP handles vast amounts of sensitive informationand details pertaining to Contractors the likes of Retailers and Dairy Farmer’s, as wellas staff banking information, internal information within testing procedures andresults, and general operating-systems and company-procedures. It is thereforerecommended that an external security-specialist be engaged to ensure that allfirewalls and security measures are up-to-date and in place to maintain the safety andassurance of CMPs ability to handle such important and sensitive materials.
Combined Milk Products Pty Ltd has gone from a small local humble Milk-Processor,to a principal National Australian quality and trusted Brand. The next phase of theevolution of the CMP family will see its continuation into a leading Asian-PacificDairy Producer under new CEO Michael Johnson. A Company which can only growand increase in Competitive-Advantage, Branded-Success and Trusted-Reputation.
Table of Contents
• 0.a. Introduction …page 1
• 1.0. Part A -Knowledge Management & Business Intelligence (BI) …page 1
- 1.1. Current Positioning within CMP …page 1- 1.2. Recommendations & Improvements for CMP …page 2- 1.3. 2014/15 Sales & Profit Forecasting …page 3
Graph 1.0: Percentage of Growth/Loss Per Productfor 2013, 2014, 2015 –Sales & Projections …page 4 Graph 2.0: Product Net Profit/Loss Forecast for2013, 2014 & 2015 …page 5
• 2.0. Porter’s Five-Forces Model …page 5
- 2.1. Buyer-Power & Supplier-Power for CMP …page 6- 2.2. Entry-Barriers, Rivalry& Substitute-Products …page 6- 2.3. Competitive-Strategy Recommendations …page 7
• 3.0. Website Success …page 8
- 3.1. Website Traffic & Management …page 8- 3.2. Website Recommendations …page 9
• 4.0. Social Media …page 9
- 4.1. Social-Media Marketing …page 10- 4.2. Entry-Barriers to Social-Media …page 10- 4.3. Recommendations …page 11
• 5.0. Mobile Customers …page 11
- 5.1. mCommerce Recommendations …page 12
• 6.0. Security …page 12
- 6.1. Potential Data-Security Threats & Recommendations …page 13
• 7.0. Part B -CMP Sales & Forecast Spreadsheet …page 13
- 7.1. Excel Doc …page 14- 7.1. CMP 2013 Sales & 2014/15 Costing Projections …excel sheet 1 7.2a. CMP 2013 Selling-Prices & Costs Data
with 2014/15 Projections …excel sheet 1 7.2b. Current Inflation-Rate/Overhead Ratings-Table …excel sheet 1 7.2c. % of Growth/Loss to Quantities Sold (Table) …excel sheet 1 7.2d. % of Growth/Loss to Quantities Sold (Graph) …excel sheet 1 7.2e. Quantities Sold Data with 2014/15 Projections (Table) …excel sheet 1 7.2f. Quantities Sold Data with 2014/15 Projections (Graph) …excel sheet 1
• 8.0. Conclusion …page 17
• Referencing …page 18
Angela p. gendersStudent ID: 7588690
eLA: Vincent LeDate: 30 September 2015
… Combined Milk Products …
Assessment 3Business Report Part B.
Swinburne UniversityBch Business (Public Relations)
[INF10003] Introduction to BusinessInformation Systems
0.a. Introduction:
The following Business-Plan Overview, is Part 2 in a Two-Part CMP Business Plan
designed to help ease the introduction of our new CEO Michael Johnson in the
position of our Company’s new Team-Leader.
Part 1 provided a synopsis into the Production and Profitability of CMP for the 2012
and 2013 period. It also provided a summary of Interdepartmental-Operations, as well
as Information-Technology recommendation to further increase Production-Value.
Part 2 covers the Current Positioning of Business Intelligence within CMP, our direct
Rivals and Competitors. Provides Recommendations for Online Social and Digital
Media and Management. As well as Costing & Profit Projections for the coming two-
year period of 2014/15 and Recommendations for Company overall Security and
Stability.
1.0. Part A -Knowledge Management & Business Intelligence (BI):
“Business Intelligence is an umbrella term that refers to a variety of software
applications used to analyse an organisation’s raw data. BI is made up of several
related activities, including data mining, online analytical processing, querying and
reporting”. [Mulcahy. 2007. Pp. 1.]
1.1. Current Positioning within CMP…
The principal systems to which hold the value of primary functions within the
inter-communication Networks and Operating Systems, are those within our
Processing Models, such as Swim Lane Overviews; Software Tools, such as
Excel, and Web 2.0 Collaboration Systems formulating two-way
communication and information-sharing and referencing.
With CMP holding strong Market-Segmentation within the National
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -knowledge management
… Page 1 …
Angela p. gendersStudent ID: 7588690
Australian Retail-Sphere, on the precipice of launching into the International
Export Market. The current positioning of the Company holds solid Brand-
Positioning, to which only can achieve greater success with strong Business-
Intelligence and Motivational-Leadership.
1.2. Recommendations & Improvements CMP…
BI Technologies provide historical, current and projective views of a Business
within a wide range of Business Decisions dependent upon large amounts of
Data, ranging from Operational to Strategic.
Part 1 of the Business Report gave recommendations for Information-
Technology Systems to enhance and streamline internal operating-procedures.
BI is based upon combined data derived from the Market, in which it operates,
integrating this external-knowledge with internal-statistics, creating an
“intelligence” of Company performances and requirements, which allow for
environmental analysis and projection within the chosen operating field.
“In general, groupware, bulletin boards, audio and videoconferencing are the
primary technologies for communications-driven decision support.” [Power.
2007. Pp. 1.] Such BI tools allow for the communications monitoring of CMP
customers, as well as the fluidity of internal-communications, especially
within an expanding international-corridor. Which in combination also with
Data-Driven DSS with Online Analytical Processing enhances concepts and
methods to improve business decisions that link sales information and retail
scanner data using fact-based support-systems. [Power. 2007. Pp. 1.]
The fundamental implementation and synchronisation of such key external
and internal DSS-driven BI-Systems, is such an imperative one to that of the
future monitoring and successes of CMP. It is recommended that this aspect of
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -recommendations
… Page 2 …
Angela p. gendersStudent ID: 7588690
Company structuring is outsourced to a BI Communication Driven and
Monitoring Company Specialist.
1.3. 2014/15 Sales & Profit Forecasting…
The most efficient measurable quantifier of any Company is that of Sales and
Profit.
Part 1 of the Report gave intrinsic figures for the Costs and Profits per Product
Unit, Annual Overall Profit and corresponding Tables and Graphs for
comparative analysis. The overarching conclusions drawn from these figures
for this two year period of 2012 & 2013, was that CMP has been experiencing
a steady increase in profits, with an average of 10.15% in overall Revenue as
well as a steady Median-Increase in Product-Unit Sales.
It was also concluded that the best selling CMP Product for 2012 was that of
Whole Milk and Reduced-Fat Milk, with Reduced-Fat Milk yielding the
highest Profits. However Dried-Milk was the least popular CMP-Product, with
Flavoured-Milk yielding the lowest Profits despite holding the largest growth
in Sales.
Based on these Growth/Loss to Quantity Sold Figures, the following
projections have been made for CMP Sales over the 2014 and 2015 period.
The most noteworthy being those of the increasing popularity of Flavoured-
Milk, with the doubling of Revenue-Sales from 2012 to 2013, it is forecasted
that despite this somewhat plateaued increase in 2014 of only 10%, this
should, with the assistance of Company BI within realms of website and
marketing constructions, increase to 70% within 2015.
Also based on 2012/13 Sales and Growth Figures, the 2014/15 Sales and
Profits projections, will as expected, continue to reflect the decreasing
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -2014/15 forecasting
… Page 3 …
Angela p. gendersStudent ID: 7588690
popularity of the three product-ranges Dried-Milk, Butter and Cheese.
With Butter and Cheese beholding foundational staple-diet grocery
necessities, the below reflected Sales figures give rise to the marketing-
potential required for these two-products. However, the steady decrease in
sales for Dried Milk over the 2012-2015 period, gives incredible concern as to
the ongoing production of this product by CMP at all in the future.
Graph 1.0: Percentage of Growth/Loss Per Product for 2013, 2014, 2015 –Sales &Projections
Reference: Excel Spreadsheet Page 1.
% of Growth/Loss To
Quantity Sold
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
120%
WM RF SK FL YO DM BU CH
Product Code
Pe
rce
nta
ge
s
2013
2014
2015
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -2014/15 forecasting
… Page 4 …
Angela p. gendersStudent ID: 7588690
Graph 2.0: Product Net Profit/Loss Forecast for 2013, 2014 & 2015
Reference: Excel Spreadsheet Page 1.
2.0. Porter’s Five-Forces Model:
Porter’s Five-Forces analysis is a business framework to analyse the level of
competition within an industry and business strategy development. It draws upon
industrial organisation economics that derive five-forces that determine the
competitive intensity and therefore attractiveness of an industry.
Porter’s five-forces include –three-forces from “horizontal” competition: the threat of
substitute products or services, the threat of established rivals, and the threat of new
entrants; and two-forces from “vertical” competition: the bargaining power of
suppliers and the bargaining power of customers.
[Investopedia. 2015. Pp. 1.]
Product Net Profit/Loss Forecast
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
$3,000,000
$3,500,000
$4,000,000
$4,500,000
$5,000,000
WM RF SK FL YO DM BU CH
Product Codes
Do
lla
rs 2013 Net Profit/Loss
2014 Net Profit/Loss
2015 Net Profit/Loss
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -2014/15 forecasting
… Page 5 …
Angela p. gendersStudent ID: 7588690
2.1. Buyer-Power & Supplier-Power for CMP…
Buyer power hinges on the threat of competition rival’s and product ranges.
This is covered more intrinsically within the below 2.2. Entry-Barriers, Rivals
& Substitute-Products, wherein Buyer-Power predominantly hinges upon
Retail-Outlet Branded goods such as “Woolworths”, “Coles” and “Aldi”, for
example. These product ranges give buyer’s power with price-point. The
mission of CMP is to allow the buyer the ability to wield their power with our
high-standard of “quality”.
Supplier-Power within a specific manufacturing field increases with fewer
suppliers. Thankfully, despite the reliability and trustworthiness of good-will
established with CMPs suppliers, our supplier chain is large enough that this
power of Porter’s Model, in not one to which could cause great concern.
Unless some form of unforeseen major natural disaster were to occur within
the Australian Agricultural Industry, the likes of Disease or Environmental
catastrophe. Hence, it is recommended that Crisis Strategies and Procedures
are formulated for these theoretically circumstances for CMP to have on hand
in the case of such eventuations.
2.2. Entry-Barriers, Rivalry & Substitute-Products…
“The Force of Competitive Rivalry examines how intense the competition
currently is in the marketplace, which is determined by the number of existing
competitors and what each is capable of doing”. [Arline. 2015. Pp. 1.]
According to IbisWorld, “there are no Companies with a dominant market
share in this industry”. [IbisWorld. 2015. Pp. 1.] However, Supermarket “no-
name” Brands, such as those of Woolworths, Coles, Aldi, etc., do predominate
as the largest threats in which to rival CMP Products. Primarily due to their
price-points and Competitive-size, allowing for shelf-positioning and sale-
affordability.
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -Porter’s Five-Forces Model
… Page 6 …
Angela p. gendersStudent ID: 7588690
And as those prone to special dietary requirements, the likes of veganism and
dairy-intolerance know only too well. Milk, cheese, yoghurt and butter, cannot
be easily substituted, if at all, and therein are not incumbent to substitution
threats.
Entry-barriers are not an issue to which CMP currently needs to address within
the National Australian Market, given that we already hold solidified market-
segmentation. This however will be a major point of discussion within further
future reports pertaining to international market-entry, written specifically for
intercontinental cultural-demographic.
2.3. Competitive-Strategy Recommendations…
The primary driving-force within the Australian, and Global, Manufacturing
and Production Industry, for those of competitive-consumption, is price. The
Company whom produces the best-product for the lowest-price holds the
largest percentage of the market-segment.
However, when it comes to food, a new cultural-era has given rise within
recent times by which the motivating factors for consumers and customers
have shifted slightly beyond price.
Irrespective of economic-demographic, sub-cultural trends, and even to an
extent national-boarder. Consumers now have a heightened awareness and
desire for specific words, morals, behaviours and standards within the
production of their consumables… organic, vitamin-rich, free-range,
humanely-treated, and locally-supplied. Customers are not only motivated by
that of price, but also health-benefit and morally clean-conscious purchase.
An after-effect of not only trends such as organic-living, healthy-lifestyle and
cruelty-free treatment of animals. But also the very widely publicised, now
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -Porter’s Five-Forces Model
… Page 7 …
Angela p. gendersStudent ID: 7588690
infamous “live-export” atrocities which greatly impacted the Australian cattle-
industry in 2012 to Indonesia.
This is recommended as CMPs primary Competitive-Strategy for future
Marketing and Advertising Campaigns and Company Mission Literatures. The
Australian public will respond to quality, locally-produced and humanely-
treated products over that of lower-prices, given informative marketing and
advertising to that fact.
3.0. Website Success:
Part 1 of the Business Report reflected the imperitiveness of Information-Technology
and Connectivity within the internal operating systems between the CMP-Company,
Suppliers and Farmer’s within today’s evolving 21st Century Business Environment.
The extension of this online-technology is the Connectivity between CMP and our
Customer’s. To this, the World-Wide-Web is an invaluable resource to which all
customers and clients of any and all Company’s have, irrespective of size and
location, now come to expect.
And as to this, CMPs primary Website must therein be a reflection of the mission,
values, family-orientated and quality-assured homebase-touchpoint for the public to
view and interact with the Combined Milk Product Family.
Hence, Social-Media, such as Facebook and Twitter, is then by extension, the
interactive forum on which the public can interact, communicate and exchange
product experiences with CMP and our Marketing-Face.
3.1. Website Traffic & Management…
The once considered “Headquarters” of a Company is now that of their
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -website success
… Page 8 …
Angela p. gendersStudent ID: 7588690
Website. As such, this is the face of Combined Milk Products Pty Ltd., as a
Company, Product, CEO, Staff, Suppliers and Dairy Farmers. The importance
of this aspect to our digital-network cannot be underestimated.
As such, it is highly recommended that a professional “Webhost” be
commissioned, to not only ensure professional quality and standard for the
Site, yet also ensure optimum .com status, google search-engine rss rating,
user-friendly search-words and phrases. As well as marketing and advertising
click-rates, website-traffic monitoring and SEO compatibility within the likes
of Google, Firefox, Explore, and so on.
3.2. Website Recommendations…
The Website IS the Company. Therefore the CMP-Site needs to reflect,
visually and in literature, the Company’s mission-statement, family-values and
Australian sourced and supported produce.
Not only giving individual product-information and range, yet also reflecting
personality and profile to our Company CEO Michael Johnson, manufacturing
processes and staff, Dairy-Farmer’s and families, customer-satisfaction and
value. As well as marketing and product intrinsics, such as health and quality
content, with complete location and contact details.
All CMP Products and Ranges should, as a standard, include upon their
packaging, not only the contact details for CMP Headquarters, yet also the
website address for ease of access by our invaluable Customer’s.
4.0. Social Media:
The CMP Website is designed to be the primary touchpoint for the Company. A
connected profile, resume, photo-album and family history for the Customers and
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -website success
… Page 9 …
Angela p. gendersStudent ID: 7588690
Retailers of Combined Milk Products Pty Ltd., to stay informed, up-to-date, and able
to communicate with their favourite Dairy-Product Producer.
In contrast, yet by the same token complimenting this Website, Social Media is
central to the ability for our Customers to be able to interact and connect, not only
with us, but also each other. Social Media is the very definition of two-way
interactive-communication, hence, it is “Social”. And therefore needs just as much
establishing and monitoring as any other intrinsic system within CMP, and if
anything, even more. As this is where our Customers have “their” say on our Products
and Proceedures.
4.1. Social-Media Marketing…
Social Media Marketing is now the primary source of modern-day marketing
tools. To best target the various age-demographics of product users, an
integration of traditional and digital media must be applied.
It is key, however, to note that “social media marketing” does not exclusively
refer to the likes of advertising within Facebook; YouTube; Reddit; etc., yet
also key product-placements, advertising billboards, and sponsorships within
social interactive online-played webgames.
This is a primary point of research and investigation to which CEO Michael
Johnson can explore when undertaking CMP Marketing Campaigns and
Initiatives.
4.2. Entry-Barriers to Social-Media…
The primary entry-barrier into Social-Media is trying to achieve too much too
soon. The first step is simply to set up a facebook Page. This is always the first
place customers and retailers look for any form of business engagement in the
modern digital-era.
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -social media
… Page 10 …
Angela p. gendersStudent ID: 7588690
The second entry-barrier is underestimating the “time required” to monitor and
interact with customers upon this platform. Given the opportunity to simply
IM (Instant-Message) the Facebook page of their chosen Company
Correspondence, customer’s will take this option over email and website
comments sections, expecting more direct contact, every time.
The third primary form of entry-barrier into Social-Media is that a Company
must be prepared for the public voicing of disgruntled customers. This can be
seized as an ideal opportunity in which to obtain qualitative research into
customer wants and needs. But by the same token, all Company’s have
dissatisfied customers, and upon Social-Media must be prepared for the public
airing of their concerns.
4.3. Recommendations…
At this point in time the Social-Media presence of the Company is simply a
minor-extension of the Primary Company Website. Any images and
foundational information gathered by the Webhost for the construction of the
Site can be chosen in association with Marketing-Materials for the CMP IT
Department themselves to set-up and manage.
This will be a walk before you run side to the digital-presence of the
Company. A single-staff member can and should be allocated the task of
monitoring and operating this face of CMP.
5.0. Mobile Customers:
Hand-held devices such as Mobile-Phones and Tablets, now predominate as what is
considered “digital” technology and software use. Applications dominate the ease of
access to retail-shopping, from luxury cars to weekly grocery staples, all purchased
and paid for in the comfort of ones home at the press of a button and tap of a screen
icon.
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -social media
… Page 11 …
Angela p. gendersStudent ID: 7588690
Therefore, any and all website content must be designed to be compatible with the
small hand-held device screen of a mobile-phone, in order to take full advantage of
customer requirements and needs, with clarity and ease.
5.1. mCommerce Recommendations…
mCommerce is an aspect of digital-technologies to which we at CMP need not
be too concerned. mCommerce is primarily relevant and required by those of
the Retailers of Industry. As this refers to that of shopping-cart technology,
paypal payment access and product profile-matching.
We at CMP are the wholesalers, suppling the Retailers, and as such, our
Retailers such as Coles Supermarket, already have their application
technologies in place, with the likes of the Coles Shopping App, with its
corresponding in-app technologies such as shopping cart, paypal, and delivery
prices and options.
The only real aspect, to which Combined Milk Products Pty Ltd can utilise
eCommerce capacities, would be within supportive customer-matching
phrase-words within our Marketing systems. For example, if you an individual
used the word “milk” within a Facebook update-status, you would begin to
receive advertising banners on your Facebook-Feed for CMPs Full-Cream and
Flavoured Milks. Making our brand your next choice for dairy products when
you log-in to your Coles App to quickly do your staple-shopping.
6.0. Security:
As a Company, CMP not only handles, but is responsible for the privacy and security
of a vast amount of data and personal information. Our internal networks operate on
internet-based technologies. Utilising the flow of information between Dairy Farmer’s
and Retail Outlets, Banking information and Taxation details, Cloud-based hard-
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -mobile customers
… Page 12 …
Angela p. gendersStudent ID: 7588690
drives handling detailed operating system codes, tesiting-proceedures and systems
schedules. Vital information to which we as a Company are responsible for ensuring
the privacy, safety and security respectively of. Hence “security” needs to be our
prime concern above all other policies, proceedures and communications. As not only
are our contractors and customers private details our responsibility, but our reputation
hinges upon the sanctity thereof.
6.1. Potential Data-Security Threats & Recommendations…
“The ACMA welcomes the release of the first Australian Cyber Security
Centre “Threat Report” providing a comprehensive review of the range of
cyber threats experienced by Australian internet users in 2014”. [ACMA.
2015. Pp. 1.]
Internet-Security is an Organisational aspect to which cannot be
underestimated in its weight and importance. As such, a Security-Specialist is
beyond question the only way in which such an area of concern should be
employed. Most especially with the upcoming expansion into international
Exportation-Trade.
However, it is still prudent for CMP to obtain a copy of the ACMAs “Threat
Report” in which detailed accounting of “malware, including ransomware,
was the predominant cybercrime threat in Australia in 2014, posed towards
organisations through cybersecurity breaches”. [ACMA. 2015. Pp. 1.]
7.0. Part B -CMP Sales & Forecast Spreadsheet:
Based on 2012/13 Sales Figures for Quantities-Sold per Product, Variable-Expenses,
Revenue-Totals and Net-Profits. Selling-Prices, Costs-Data and Profit-Projections
aligned with the forecasted 10% Economic Inflation-Rate, have been calculated in
order to predict Product-successes, Marketing-focuses, and Revenue-expectations.
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -security
… Page 13 …
Angela p. gendersStudent ID: 7588690
A complete Economic-Profile is attached within the enclosed Excel-Document,
allowing for Percentage-Alterations and Inlfation-Rate changes, given an unforeseen
destabilising influence upon the Australian Retail and Industry Environment.
# Please refer to 1.3. 2014/15 Sales & Profit Forecasting, for recommendation
conclusions.
7.1. Excel Doc…
- 7.2. CMP 2013 Sales & 2014/15 Costing Projections
7.2a. CMP 2013 Selling-Prices & Costs Data
with 2014/15 Projections
7.2b. Current Inflation-Rate/Overhead Ratings-Table
7.2c. % of Growth/Loss to Quantities Sold (Table)
7.2d. % of Growth/Loss to Quantities Sold (Graph)
7.2e. Quantities Sold Data with 2014/15 Projections (Table)
7.2f. Quantities Sold Data with 2014/15 Projections (Graph)
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -sales & forecast spreadsheet
… Page 14 …
Angela p. gendersStudent ID: 7588690
Combined Milk Products Pty Ltd 2013 Selling-Prices & Costs Data with 2014/15Projections
Code Product Unit
2013VariableCostPer Unit
2013Fixed Cost/Product(Overhead)
2013SellingPricePer Unit
2014(10%)InflationVariableCost/Unit
2014(10%)InflationSellingPrice/Unit
2014 (10%)InflationFixed Cost/Product(Overhead)
2014OverheadRate(Calculatedon…Low-ExtremeRateIncrease)
2015(10%)InflationVariableCost/Unit
2015(10%)InflationSellingPrice/Unit
2015 (10%)InflationFixed Cost/Product(Overhead)
2015OverheadRate(Calculatedon…Low-ExtremeRateIncrease)
WM Whole-Milk Litre $1.00 $30,000 $2.40 $1.10 $2.64 $33,000.00Medium-Rate $1.21 $2.90 $36,300.00
Medium-Rate
RFReduced-FatMilk Litre $1.10 $40,000 $2.60 $1.21 $2.86 $44,000.00 High-Rate $1.33 $3.15 $48,400.00 High-Rate
SK Skinny-Milk Litre $1.20 $45,000 $2.80 $1.32 $3.08 $49,500.00 High-Rate $1.45 $3.39 $54,450.00Extreme-Rate
FL Flavoured-Milk Litre $1.40 $15,000 $3.00 $1.54 $3.30 $16,500.00 Low-Rate $1.69 $3.63 $18,150.00 Low-Rate
YO Yoghurt Litre $2.00 $45,000 $6.00 $2.20 $6.60 $49,500.00 High-Rate $2.42 $7.26 $54,450.00Extreme-Rate
DM Dried-Milk KG $12.00 $50,000 $20.00 $13.20 $22.00 $55,000.00Extreme-Rate $14.52 $24.20 $60,500.00
Extreme-Rate
BU Butter KG $6.00 $40,000 $10.00 $6.60 $11.00 $44,000.00 High-Rate $7.26 $12.10 $48,400.00 High-Rate
CH Cheese KG $9.00 $50,000 $15.00 $9.90 $16.50 $55,000.00Extreme-Rate $10.89 $18.15 $60,500.00
Extreme-Rate
Current Inflation-Rate Overhead Ratings Table
10% $0 $29,999 Low-Rate
$30,000 $39,999 Medium-Rate
$40,000 $49,999 High-Rate
$50,000 and over Extreme-Rate
Combined Milk Products Pty Ltd(2013 Sales + 2014 & 2015 Costing Projections)
Angela p. gendersStudent ID: 7588690
… Imported from Excel Sheet 1 … eLA: Vincent LeDate: 30 September 2015
Assessment 3Business Report Part B.
[INF10003] Introduction to BusinessInformation Systems
Swinburne UniversityBachelor of Business (Public Relations)
% of Growth/Loss to Quantity Sold
Code 2013 2014 2015
WM 7% 10% 30%
RF 7% 10% 10%
SK 11% 20% 20%
FL 102% 10% 70%
YO 5% 10% 10%
DM -5% 0% -50%
BU 4% 10% 10%
CH 1% -50% 20%
Quantities Sold Data with 2014/15 Projections
Code2013Sales-Figures
2014Sales-Figures
2015Sales-Figures
WM 3,000,000 3,300,000 4,290,000
RF 3,000,000 3,300,000 3,630,000
SK 2,000,000 2,400,000 2,880,000
FL 800,000 880,000 1,496,000
YO 1,000,000 1,100,000 1,210,000
DM 200,000 200,000 100,000
BU 300,000 330,000 363,000
CH 400,000 200,000 240,000
% of Growth/Loss To
Quantity Sold
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
120%
WM RF SK FL YO DM BU CH
Product Code
Pe
rce
nta
ge
s
2013
2014
2015
Product Net Profit/Loss Forecast
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
$3,000,000
$3,500,000
$4,000,000
$4,500,000
$5,000,000
WM RF SK FL YO DM BU CH
Product Codes
Do
lla
rs 2013 Net Profit/Loss
2014 Net Profit/Loss
2015 Net Profit/Loss
Angela p. gendersStudent ID: 7588690
… Imported from Excel Sheet 1 … eLA: Vincent LeDate: 30 September 2015
Assessment 3Business Report Part B.
[INF10003] Introduction to BusinessInformation Systems
Swinburne UniversityBachelor of Business (Public Relations)
8.0. Conclusion:
Combined Milk Products Pty Ltd is a Company which produces high quality
Australian Industry-Supported Products by an Organisation which embraces and
enhances the old-fashioned values of family, quality, reliability and viability.
CMP has become an intrinsically respected Australian Owned and Operated National-
Brand. The measures and recommendations outilined within the preceeding Report
are designed to encompass CMPs Mission and Values within this Landscape, bringing
them forth into the 21st Century Digitally-Dominated World of our Customers.
Combined Milk Products Pty Ltd is about to launch into the competitive International
Exportation-Market. As such, under the leadership of our new CEO Michael Johnson,
CMP can only go from strength to strength within the Australian Dairy-Industry,
through Business Innovation, Technology, People, and Quality Products.
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -conclusion
… Page 17 …
Angela p. gendersStudent ID: 7588690
Referencing:
ACMA. 2015. Cybersecurity. Be on guard online, says new report. AustralianCommunications and Media Authority. 27 September 2015.www.acma.gov.au/theACMA/engage-blogs/engage-blogs/Cybersecurity/ACSC-Threat-Report?refresh=102624344
Arline, K. 2015. Porter’s Five Forces: Analyzing the Competition. Business NewsDaily. Purch. 25 September 2015. www.businessnewsddaily.com/5446-porters-five-forces.html
IbisWorld. 2015. Dairy Produce Wholesaling in Australia Research Report.IBISWorld. 25 September 2015.www.ibisworld.com.au/industry/default.aspx?indid=367
Investopedia. 2015. Porter’s 5 Forces. Definition of ‘Porter’s 5 Forces’. Investopedia.25 September 2015. www.investopedia.com/terms/p/porter.asp
Mulcahy, R. 2007. Business Intelligence Definition and Solutions. BusinessIntelligence topics covering definition, objectives, systems and solutions. CXO MediaInc. 25 September 2015. www.cio.com/article/2439504/business-intelligence-/business-intelligence-definition-and-solutions.html
Power, D.J. 2007. A Brief History of Decision Support Systems.DSSResources.COM. 25 September 2015.http://DSSResources.COM/history/dsshistory.html
BUSINESS REPORT PART 2 (2014-2015)…for Combined Milk Products Pty Ltd
CMP Pty Ltd -referencing
… Page 18 …
Angela p. gendersStudent ID: 7588690