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    UNITED INDIA INSURANCE COMPANY

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    EXECUTIVE SUMMARY

    The United India Insurance Company Limited (UIIC) is a general insurance

    provider. It offers a range of personal and commercial general insurance products.

    The companys personal general insurance product portfolio includes house

    holders policies, covering building and its contents, jewelry and valuables,

    domestic appliances, baggage while on travel, accidental injury causing

    death/disability, and liability to third parties; personal accident policies;

    mediclaim policies; and uni-Medicare insurance, covering reimbursement of

    hospitalization expenses of illness/diseases or injury sustained.

    The United India Insurance Company Limited - Strategic SWOT Analysis

    Review provides a comprehensive insight into the companys history, corporate

    strategy, business structure and operations. The report contains a detailed SWOT

    analysis, information on the companys key employees, key competitors and

    major products and services.

    This up-to-the-minute company report will help you to formulate strategies to

    drive your business by enabling you to understand your partners, customers and

    competitors better.

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    INDEX

    SR.

    NO.

    PARTICULARS PAGE

    NO.

    1 INTRODUCTION 3

    2. BASIC FACTS OF THE COMPANY 7

    3. ABOUT THE COMPANY 8

    4. COMPANY PROFILE 12

    5. CORPORATE MISSION AND VISION 13

    6. OBJECTIVES AND METHODOLOGY 15

    7. PRODUCTS OF UIIC 17

    8. RECENT DEVELOPMENTS 19

    9. PROFIT AND PERFORMANCE 20

    10. FUTURE PLANS 21

    11. WORKMEN COMPENSATION OF UIIC 22

    12. FINANCIAL ANALYSIS 24

    13. PRODUCT PORTFOLIO 29

    14. FINDINS AND SUGGETIONS 32

    15. CONLUSION 36

    16. BIBLIOGRAPHY 37

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    1.INTRODUCTION

    UNITED INDIA INSURANCE COMPANY LIMITED

    United India Insurance Company Limited (UIIC) is the one among the 4

    public General Insurance Companies of India and a leading General Insurance

    player including public and private sector. With the networth of Rs 4,587 croreas

    as on September 30, 2011, The company has more than three decades of

    experience in Non-life Insurance business. It was formed by the merger of 22

    companies, consequent to the nationalisation of General Insurance companies in

    India. Its Head Quarters is at 24, Whites Road,Chennai,India.

    United India Insurance Company is an old hand in the insurance sector, with its

    presence dating back to 1938; it has been in the Indian markets for quite some

    time now. It was after nationalization of banks and insurance companies in the

    year 1972 that this company grew rapidly in its magnitude. It is praise worthy to

    mention here that the United India Insurance Company has almost 1340 centers

    across India and abroad. They have a happy clientele of one crore policy holders.Now this is quite a number to reckon with. If so many people have vested their

    faith in United India Insurance Company, it must be worth an investment.

    United India Insurance provides investment policies in fire, marine, motor,

    liability and industry. Some of its popular policies are- Personal Accident Policy,

    Mediclaim Policy, Overseas Mediclaim Policy for Business and Holiday,Overseas Mediclaim Policy for Employment and Studies, Overseas Mediclaim

    Policy for Corporate Frequent Traveler, Road safety package Policy and

    Unimedicare Policy. United India Insurance has a wide range of offers in medical

    insurance. Among motor insurance they have covered all the important sections,

    namely- Private Cars insurance, two wheelers insurance and Commercial vehicles

    http://www.uiic.co.in/http://en.wikipedia.org/wiki/Chennaihttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Chennaihttp://www.uiic.co.in/
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    insurance. With so much of variety to offer in insurance sector, United India

    Insurance is undoubtedly a popular and strong share holder of insurance market.

    Apart from providing insurance to general and regular purposes, United India

    Insurance is also known for providing insurance covers to large customers like ONGC

    Ltd, GMR- Hyderabad International Airport Ltd, Mumbai International Airport Ltd

    Tirumala-Tirupati Devasthanam etc. providing insurance to them is a daunting task and

    this was made viable by United India Insurance with the help of its highly skilled staff.

    United India Insurance has also provided insurance for developmental and welfare

    purposes like Vijaya Raji Janani Kalyan Yojana ( covering 45 lakhs women in the state of

    Madhya Pradesh) , Tsunami Jan Bima Yojana (in 4 states covering 4.59 lakhs of families)

    and National Livestock Insurance. Insurance provides financial protection against a

    loss arising out of happening of an uncertain event. A person can avail this

    protection by paying premium to an insurance company.

    A pool is created through contributions made by persons seeking to

    protect themselves from common risk. Premium is collected by insurance

    companies which also act as trustee to the pool. Any loss to the insured in case of

    happening of an uncertain event is paid out of this pool.

    Insurance works on the basic principle of risk-sharing. A great advantage of

    insurance is that it spreads the risk of a few people over a large group of people

    exposed to risk of similar type.

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    DEFINITION:

    Insurance is a contract between two parties whereby one party agrees to undertake

    the risk of another in exchange for consideration known as premium and promises

    to pay a fixed sum of money to the other party on happening of an uncertain event

    (death) or after the expiry of a certain period in case of life insurance or to

    indemnify the other party on happening of an uncertain event in case of general

    insurance. -Insurance Act 1938

    The party bearing the risk is known as the 'insurer' or 'assurer' and the party whose

    risk is covered is known as the 'insured' or 'assured'.

    CONCEPT OF INSURANCE

    The concept behind insurance is that a group of people exposed to similar

    risk come together and make contributions towards formation of a pool of funds.

    In case a person actually suffers a loss on account of such risk, he is compensated

    out of the same pool of funds. Contribution to the pool is made by a group of

    people sharing common risks and collected by the insurance companies in the

    form of premiums.

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    EFFECT OF UIIC

    Risk of 5 house owners is spread over 1000 house owners in the village, thus

    reducing the burden on any one of the ownersUnited India Insurance Company

    Limited was incorporated as a Company on 18th February 1938. General

    Insurance Business in India was nationalized in 1972. 12 Indian Insurance

    Companies, 4 Cooperative Insurance Societies and Indian operations of 5 Foreign

    Insurers, besides General Insurance operations of southern region of Life

    Insurance Corporation of India were merged with United India Insurance

    Company Limited. After Nationalization United India has grown by leaps and

    bounds and has 18300 work force spread across 1340 offices providing insurance

    cover to more than 1 Crore policy holders. The Company has variety of insurance

    products to provide insurance cover from bullock carts to satellites.

    United India has been in the forefront of designing and implementing

    complex covers to large customers, as in cases of ONGC Ltd, GMR- Hyderabad

    International Airport Ltd, and Mumbai International Airport Ltd Tirumala-

    Tirupati Devasthanam etc. They have been also the pioneer in taking Insurance to

    rural masses with large level implementation of Universal Health Insurance

    Programme of Government of India & Vijaya Raji Janani Kalyan Yojana (

    covering 45 lakhs women in the state of Madhya Pradesh) , Tsunami Jan Bima

    Yojana (in 4 states covering 4.59 lakhs of families) , National Livestock Insurance

    and many such schemes.

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    2.BASIC FACTS OF THE COMPANY

    Name : UNITED INDIA INSURANCE COMPANY

    LIMITED

    Address : Br Office P.B. No. 97, Ashiqua Towers,

    Narangapuram, Thalassery 670101

    Kannur Dt. Kerala.

    Activity : General Insurance

    Sr. Branch Manager : P. K. Anil Kumar

    Administrative Officer : Harish Kumar

    Regd. & Head Office : 24, Whites Road, Chennai 600014

    Net income : 520 Crore INR

    Total employees : 21000

    Web site : www.uiic.in

    Chairman-cum-Managing Director : G. Srinivasan

    Director & General Manager : Milind Kharat

    General Manager : V. Harshavardhan

    General Manager : P C James

    General Manager & Financial Advisor : S K Gosh

    General Manager : K Sanath Kumar

    General Manager : P J Joseph

    Chief Vigilance Officer : S P Sinha

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    3.ABOUT THE COMPANY

    United India Insurance Company Limited was incorporated as a Company on 18

    February 1938. General Insurance Business inIndia was nationalized in 1972. 12

    Indian Insurance Companies, 4 Cooperative Insurance Societies and Indian

    operations of 5 Foreign Insurers, besides General Insurance operations of

    southern region of Life Insurance Corporation of India were merged with United

    India Insurance Company Limited. After nationalization United India has grown

    by leaps and bounds and has 18300 work force spread across 1340 offices

    providing insurance cover to more than 1 Crore policy holders. The Company has

    variety of insurance products to provide insurance cover from bullock carts to

    satellites.

    United India has been in the forefront of designing and implementing complex

    covers to large customers, as in cases of ONGC Ltd, GMR- Hyderabad

    International Airport Ltd, Mumbai International Airport Ltd Tirumala-Tirupati

    Devasthanam etc. It has been also the pioneer in taking Insurance to rural masses

    with large level implementation of Universal Health Insurance Programme of

    Government of India & Vijaya Raji Janani Kalyan Yojana ( covering 45 lakhs

    women in the state of Madhya Pradesh), Tsunami Jan Bima Yojana (in 4 states

    covering 4.59 lakhs of families), National Livestock Insurance and many such

    schemes. It has also made its presence in more than 200 tier II & II towns and

    villages through its innovative Micro Offices.

    United India Insurance Company Limited was incorporated as a Company on

    18th February 1938. General Insurance Business in India was nationalized in

    1972. 12 Indian Insurance Companies, 4 Cooperative Insurance Societies and

    Indian operations of 5 Foreign Insurers, besides General Insurance operations of

    southern region of Life Insurance Corporation of India were merged with United

    India Insurance Company Limited. After Nationalization United India has grown

    by leaps and bounds and has 18300 work force spread across 1340 offices

    providing insurance cover to more than 1 Crore policy holders. The Company has

    http://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Life_Insurance_Corporation_of_Indiahttp://en.wikipedia.org/wiki/Nationalizationhttp://en.wikipedia.org/wiki/Work_forcehttp://en.wikipedia.org/wiki/Satelliteshttp://en.wikipedia.org/wiki/ONGChttp://en.wikipedia.org/wiki/Hyderabad_International_Airporthttp://en.wikipedia.org/wiki/Hyderabad_International_Airporthttp://en.wikipedia.org/wiki/Mumbai_International_Airporthttp://en.wikipedia.org/wiki/Tirupati_%28city%29http://en.wikipedia.org/wiki/Government_of_Indiahttp://en.wikipedia.org/wiki/Madhya_Pradeshhttp://en.wikipedia.org/wiki/Tsunamihttp://en.wikipedia.org/wiki/Tsunamihttp://en.wikipedia.org/wiki/Madhya_Pradeshhttp://en.wikipedia.org/wiki/Government_of_Indiahttp://en.wikipedia.org/wiki/Tirupati_%28city%29http://en.wikipedia.org/wiki/Mumbai_International_Airporthttp://en.wikipedia.org/wiki/Hyderabad_International_Airporthttp://en.wikipedia.org/wiki/Hyderabad_International_Airporthttp://en.wikipedia.org/wiki/ONGChttp://en.wikipedia.org/wiki/Satelliteshttp://en.wikipedia.org/wiki/Work_forcehttp://en.wikipedia.org/wiki/Nationalizationhttp://en.wikipedia.org/wiki/Life_Insurance_Corporation_of_Indiahttp://en.wikipedia.org/wiki/India
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    variety of insurance products to provide insurance cover from bullock carts to

    satellites.

    United India has been in the forefront of designing and implementing

    complex covers to large customers, as in cases of ONGC Ltd, GMR- Hyderabad

    International Airport Ltd, and Mumbai International Airport Ltd Tirumala-

    Tirupati Devasthanam etc. They have been also the pioneer in taking Insurance to

    rural masses with large level implementation of Universal Health Insurance

    Programme of Government of India & Vijaya Raji Janani Kalyan Yojana (

    covering 45 lakhs women in the state of Madhya Pradesh) , Tsunami Jan Bima

    Yojana (in 4 states covering 4.59 lakhs of families) , National Livestock Insurance

    and many such schemes.

    The control on general insurance business started with the insurance act 1938,

    setting up the government control. In 1968 it was amended to add more provisions

    to and also Add Tariff Advisory Committee. This Tariff Advisory Committee

    now fixes the rates terms and conditions for many branches of general insurance

    like Fire, Engineering, Marine, Hull and Workmen compensation insurance.

    In 1972, the General Insurance (Business Nationalisation) Act was passed.

    It set up GIC and its subsidiaries. 107 private companies were merged into GIC

    and its subsidiaries and these companies included both Indian and foreign

    companies. General Insurance Corporation was formed as company under the

    Companies Act unlike LIC, which was setup as corporation. The GIC has only

    one office in Mumbai and is the holding companies for all the subsidiaries. It

    formulates general policy guidelines for general insurance industry and control

    the investment and reinsurance policy of the companies.

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    forums. The scope limited to personnel lineses of insurance i.e. Policies taken on

    individual capacity. Insurance Industry has Ombudsmen in 12 cities. Each

    Ombudsman is empowered to redress customer grievances in respect of insurance

    contracts on personal lines where the insured amount is less than Rs. 20 lakhs, in

    accordance with the Ombudsman Scheme.

    General I nsurance Corporation of I ndia

    GIC and its subsidiaries have completed a Gross Premium of Rs. 8086

    crores as on 31-03-2009. The industry registered an underwriting loss of 384.20

    crores, but it because of its investment income of Rs. 2056 crores, it recorded a

    net profit after tax of Rs. 1255 arores. The consolidated result of 2008-2009. The

    total asset as on 31-03-2009 stood at 21,563 crores.

    Three Phases of De-Tariffing

    Indias general insurance industry has undergone de-tariffing in three phases:

    1994 -- marine cargo, personal accident, health, banker liability and aviation

    2005-06 -- marine hull segment

    2007 -- fire, engineering and motor own damage (OD). However, the de-tariffing

    did not immediately allow for free pricing. Instead, insurers were required to

    follow the file and use method, whereby they were expected to file a charter of

    proposed rates, which was then approved by IRDA.

    The restrictions on price discounts during the initial periods were intended

    to ensure orderly price adjustments. They were removed in January 2008.

    The only segment that remains under a tariff regime is the third party motor

    business, although there has been a large upward revision in this areas premium

    rates by regulators in recent times.

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    4.COMPANY PROFILE

    UNITED INDIA INSURANCE CO

    United India Insurance co is formed as a subsidiary of General Insurance

    Corporation of India. Their quarters is in Chennai. Now they are the second

    largest insurer in India and the largest in Rural insurance and Insurance of major

    power plants. They have carved a niche for themselves in this segment because of

    their deep rooted commitment combined with experience and expertise over 7

    decades. Investment Information and Credit Rating Agency of India Limited

    (ICRA) has awarded them with iAAA rating indicating sound financial position

    and highest claims paying capacity.

    The solvency margin is pegged at 3.32 and the net profit of the company

    for 2008-09 showed a healthy Rs. 745.485 crores. With over 1350 offices

    spanning the length and breadth of the country they have been at advantage to

    serve customers better. Besides this their core strength lies in their human

    resources. Having a work force of 17000+ people and an army of 2000 officers

    committed to the service of their customers, they are in a position to make light of

    the fact that they issue more than 1 crore policies in a year and settle more than 8

    lac claims annually.

    They have 25 Regional Offices, 1 Regional Cell, 2 Large Corporate

    Brokers Unit, 362 Divisional Offices, 684 Branch Offices and 288 Micro Offices

    spread around the country. They have 17488 personnel working with them. There

    are 4451 officers (Class I) 2013 Development Officers (Class II) 8508 Staff

    Senior Assistant and Assistant (Class III),2516 Sub staff, Drivers, Peons andthousands of agents.

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    5.CORPORATE MISSION AND VISION

    CORPORATE MISSION

    The most preferred insurer in India with global footprint & recognition.

    Trusted brand admired by all stakeholders

    The best-in-class customer service provider leveraging technology & multiple

    channels

    The provider of a broad range of innovative products to meet the needs of all

    customer segments

    Great place to work with highly motivated and empowered employees

    Recognized for its contribution to the society.

    To provide insurance protection to all.

    To ensure customer satisfaction.

    To function on sound business principles.

    To help minimise national waste and to help develop the Indian economy.

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    CORPORATE VISION

    The most preferred insurer in India, with global footprint & recognition.

    Trusted brand admired by all stakeholders.

    The best-in-class customer service provider leveraging technology & multiple

    channels.

    The provider of a broad range of innovative products to meet the needs of all

    customer segments.

    Great place to work with highly motivated and empowered employees.

    Recognized for its contribution to the society.

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    6.OBJECTIVES AND METHODOLOGY

    RESEARCH PROBLEM

    To study the product portfolio of UNITED INDIA INSURANCE

    COMPANY LIMITED,CHITTOR DIVISION

    OBJECTIVES OF THE STUDY

    1. To analyse the product portfolio in detail.

    2. Put forth some suitable suggestions to improve performance of the Company on

    the basis of findings of the study.

    3. To analyze the attitude of the customers towards companies products.

    4. To make suggestions and recommendations to the management.

    RESEARCH METHODOLOGY

    1. Methodology of data collection:-

    To conduct the studies different methodologies have been adopted. Both

    primary and secondary data are used. Primary data were collected by

    conducting personal interviews with the departmental heads, casual talks with

    workers and secondary data were collected from the organization manuals.

    Primary sources

    Direct interview with the departmental heads , detailed interview

    with the divisional heads and by interaction with workers and customers of

    the company . The data is also collected by observing the functions of the

    organization.

    Secondary sources

    The secondary sources of data are:

    1. Organization documents.

    2. Departmental manuals.

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    3. Annual reports

    4. Periodicals, books etc. published by the company.

    5. Proposals Forums.

    2. Methodology of data analysis:-

    The data collected were edited, coded and processed. The information is

    presented through tables, graphs etc.

    SCOPE OF THE STUDY

    This study is restricted to the analysis Product portfolio of United India

    Insurance Co Ltd. For the purpose of the study the data relating various products

    benefits premium risk covered are used.

    LIMITATION OF THE STUDY

    1. In the given short time it is very difficult to cover all area aspect of the firm.

    2.

    Only product portfolio is analyzed in the study. The firms overall performance

    cannot be evaluated in the study.

    3. Company keeping some data confidential due to competition.

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    7. PRODUCTS OF UNITED INDIA INSURANCE CO.

    LTD

    United India comes up with a slew of insurance policies to offer coverage for

    satellites to bullock carts. The products of the company can be broadly

    categorized into the following:

    Personal Policies

    Personal Accident

    Householder

    Unimedicare

    Mediclaim

    Commercial Policies

    Marine Insurance

    Fire Insurance

    Industrial Insurance

    Motor Insurance (vehicle insurance)

    Liability Insurance

    Car insurance policies offered by United India Insurance Co. Ltd.

    The company provides one of the most popular automobile insurance products in

    India. United India Insurance offers two types of car insurance policies. The first

    policy offers cover for damage or loss to the car and/or equipments as a result of

    fire, accident, lightning, self ignition, theft, burglary, riot, terrorist operations,

    strike, earthquake, intentional damage, cyclone, flood, landslide, and losses in

    transit by road, rail, elevator, air, lift, or inland watercourses.

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    The second type of policy covers the third party property damage and bodily

    injury and/or death liability, and personal accident cover for the owner driver.

    Awards and recognitions of UIIC

    The company has won the following awards and recognitions:

    ICRA (Investment Information and Credit Rating Agency) has awarded UIIC Ltd.

    with the 'iAAA' ranking for its claims paying capacity for the third consecutive

    year. This ranking shows the maximum claims paying capacity of the company,

    its powerful base, and its overall financial efficiency for fulfilling the claims of

    the policyholders.

    PCQuest, one of India,s leading Information Technology Magazines in India, has

    chosen the MPLS VPN project of UIIC as one of the most effectively carried out

    IT projects in 2007. The information of the project are available in the PCQuest

    Magazine June 2007 issue. The MPLS VPN project of UIIC was chosen

    following a stringent selection method where 250 IT projects of different

    companies in India were assessed. Later on, a panel of judges comprising well-

    known individuals had chosen the best 21 IT projects put into operation in 2007,

    in which the MPLS project of United India Insurance Company rankssignificantly.

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    8. RECENT DEVELOPMENTS

    n November 2013, at Hyderabad, company's top management launched an

    enterprised level transformation project named UNISERGE, under this historic

    intiative, company identified and set up 6 themes in order to remain a leader in

    Indian General Insurance market and also stressed on the effective use of IT. In

    Addition, it has been also decided to Create incentive system and link to rigorous

    performance management system for the Enhancement of organizational

    accountability and to strengthen HR structure of the company.

    Recently, on January 11, 2012, The Company (often abberiviated as UIIC), has

    been entrusted by The Govt. of Tamil Nadu for implementing the new

    Comprehensive Health Insurance Scheme...[1]

    This scheme would cover 1.34

    crore families of Tamil Nadu State and has an annual outlay of Rs. 750 crore.

    Tamil Nadu Chief Minister, on the launch, handed over first quarterly insurance

    premium installment of Rs. 183.64 crore to Mr. G. Srin ivasan, CMD of the

    United India Insurance.

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    PROFIT AND PERFORMANCE

    The United India Insurance reported over 50% jump in its profit after tax at Rs

    341.07 crore for the first 6 months of the financial year 2011-12. The Chennai-

    based insurer had reported a Rs 218 crore profit during the same period last

    year.[2]

    Declaring the half-yearly results, United India Insurance Chairman and

    Managing Director G Srinivasan told reporters the company's growth has

    exceeded that of the industry. "We grew by 27 per cent over the industry's growth

    of 23 per cent ... our market share also increased,"he said.

    During the half-year period ended September 30, 2011, the company collected a

    total premium of Rs 4,033 crore, up by 27 per cent from Rs 3,178 crore in theyear-ago period. "We have set a target premium of Rs 8,000 crore this year," he

    said. On plans for the year 2011-12, he said the company would focus on retail,

    micro-small and medium enterprises and rural insurance segments. "We will

    focus on agency channel and bancassurance. Agency channel contributed 40 per

    cent and bancassurance 7 per cent (in the first half of the year). We expect it to

    increase in the years to come," he said. Replying to a question, he said the

    company would bid for the Tamil Nadu government's health insurance scheme.

    The investment income of the company for the first-half of the year stood at over

    Rs 803 crore as of September 30, 2011.

    A steep reduction in management expenses(to 25% from 37%)claims outgo and

    an increase in premium income across segments has enabled the company to post

    57 percent growth in net profit for the first half of the current fiscal. United India

    earned Rs.803 crore from its investments during the first six months of the 2011-

    12. The market value of the company's investments at the end of second quarter

    stood at Rs.15,803 crore

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    FUTURE PLANS

    Logging an average business growth of 27 percent in 2011-12, India's leading

    non-life insurer United India Insurance Company Ltd declared that it is targeting a

    gross premium of Rs.8,000 croreand sizeable reduction in underwriting losses -

    premium less claims outgo - to Rs.900 crore from last year's figure of Rs.1,760

    crore.

    The company would focus the retail, and small and medium enterprises (SME)

    segments for growth. It is in the process of adding further to its 48,000 agents and

    also to open around 100 one-man offices across the country. Currently, there are

    400 such micro-offices bringing in around Rs.275 crore premium.

    Company is waiting for approval from the insurance regulator IRDA to introduce

    three products under the health portfolio

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    WORKMEN'S COMPENSATION POLICY OF

    UNITED INDIA INSURANCE CO.LTD.

    Workmen's Compensation Policy Of United India Insurance

    Co.Ltd.

    Workmen's Compensation Policy is an insurance policy which provides cover to

    the employer against any employment injury of any of his/her employees who can

    be defined as workman under the Workmen Compensation Act.

    Risk coverage

    This policy provides coverage to the insured against his liability as an employer in

    the event of any accidental injuries that his employees may suffer during work. It

    also provides cover on extra premium-medical, hospital and surgical expenses

    including the cost of transport to hospital in the event of any accidental injuries of

    the employees. Besides, on payment of the extra premium it also covers the

    liability regarding certain diseases as mentioned in Part C / Schedule III of

    Workmen Compensation Policy Act that occurs during the course of employment.

    Eligibility

    This policy cover can be taken up by any employer whether as a Principal or

    contractor who has employed "workmen" as defined in Workmen Compensation

    Act to cover his liability to them as per the statute and at common law. In certain

    cases, employer can choose to provide cover to any other employees who are not

    included under workman list under different table.

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    What and how much the policy will pay

    Under the provisions of Workmen Compensation Policy Act in the event where

    an employment injury causes dead , then the policy will pay an amount of 40% of

    the monthly wages of the dead employee which again is multiplied by a relevant

    factor or Rs. 20,000/- which ever is more. Similarly, in the event of permanent

    disability as a result of employment injury the policy will pay 50% of the monthly

    wages of the injured employee which is multiplied by a relevant factor or Rs.

    24,000/- which ever is more.

    United India Insurance Companyis a Public Sector Undertaking and is one ofthe leading general insurance companies in India.

    United India Insurance Company has been an active player in implementing

    numerous Government initiatives such as the Universal Health Insurance

    Programme, Vijaya Raji Janani Kalyan Yojana that covers 45,00,000 women in

    the state of Madhya Pradesh,Tsunami Jan Bima Yojana covering 4,59,000

    families across 4 states and National Livestock Insurance.

    An assortment of highly experienced and learned intellectuals makes up the

    management team of United India Insurance Company. G Srinivasan is the

    Chairman cum Managing Director of United India Insurance Company.

    A variety of insurance products are offered by United India Insurance Company

    to suit the different individual needs and preferences of the customers. These

    include insurance products with respect to motor, travel, health, accident and

    home insurance. The company also caters to SME and corporate clients with

    customized solutions for insurance and risk consultancy, liability, property,

    liability, marine and miscellaneous.

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    12. FINANCIAL ANALYSIS

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    13. PRODUCT PORTFOLIO

    United India Insurance Health Plans:

    United India Insurance Company plans guarantee peace of mind for the insured /

    family against financial perils and inadequacies due to sudden ill health and

    hospitalization. They have a plethora of health insurance plans that cater to

    individual, family and senior citizens.

    Family Medicare -Family Health Plan

    Health Insurance Policy-Gold

    Health Insurance Policy-Platinum

    Senior Citizens Health Insurance Policy

    Top Up Medicare Policy

    Super Top Up Medicare Policy

    United India Insurance Car Insurance Plans:

    United India Insurance Company plans provide you withcar insurance that offer

    you with comprehensive cover and protection against third party damage.

    Motor Package and Liability only Policy

    United India Insurance Travel Insurance Plans:

    United India Insurance Company Policies are provide you with travel insurance

    on your holidays, business trips or visits to friends & family abroad.

    Baggage Policy

    http://www.policybazaar.com/hospitalization-insurance/hospitalization-insurance-india.aspxhttp://www.policybazaar.com/health-insurance/health-insurance-india.aspxhttp://www.policybazaar.com/health-insurance/family-floater-insurance.aspxhttp://www.policybazaar.com/car-insurance/car-insurance-india.aspxhttp://www.policybazaar.com/travel-insurance/travel-insurance-india.aspxhttp://www.policybazaar.com/travel-insurance/travel-insurance-india.aspxhttp://www.policybazaar.com/car-insurance/car-insurance-india.aspxhttp://www.policybazaar.com/health-insurance/family-floater-insurance.aspxhttp://www.policybazaar.com/health-insurance/health-insurance-india.aspxhttp://www.policybazaar.com/hospitalization-insurance/hospitalization-insurance-india.aspx
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    Suhana Safar Policy

    Marga Bandhu Policy

    It is advisable to compare all United India Insurance Company General insuranceplans from other General insurance companies in India to choose the best

    insurance plan that suits you the most.

    United India Insurance Company Distribution Network:

    United India Insurance Company has grown tremendously and currently has a

    workforce of 18,300 employees and operates across 1340 offices. It is supported

    by more than 1 crore policyholders and has products that provide insurance cover

    to small farmers and individuals as well as to large corporations such as the

    ONGC Ltd., GMR- Hyderabad International Airport Ltd. and Mumbai

    International Airport Ltd.

    UNIVERSAL HEALTH INSURANCE SCHEME for BPL FAMILIES

    The UNIVERSAL HEALTH INSURANCE policy will be available to

    both Individuals as well as in Group.Each Insured should cover all eligible members (insured persons) under

    one group policy only. In other words different categories of eligible members

    shall not be allowed to be covered under different group policies. It is not

    permissible to issue any unnamed group policy.

    The Individual Policy will be issued in the name of the earning head of

    family with details of insured family members. The Group policy will be issued in

    the name of the Group/Association/Institution (called insured) with a schedule of

    names of the members including his/her eligible family members(called Insured

    persons) forming part of the policy.

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    DATA ANALYSISI AND INTERPRETATION AT CHITTOR REGION

    Table 1

    Table showing the satisfaction about the quality of Food provided in the canteen

    SI. No. ResponsesNumber of

    respondents

    Percentage of

    responds

    1 Highly Satisfied 15 15

    2 Satisfied 65 65

    3 Neutral 20 20

    4 Dissatisfied 00 00

    5 Highly dissatisfied 00 00

    Total 100 100

    Percentage of respondent

    Interpretation:

    From the above table we can find that the quality of food is satisfactory. 65% of

    people are satisfied, 15% people are highly satisfied and only 20% people have

    neural opinion.

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    15%

    65%

    20%

    0%

    0%

    Highly SatisfiedSatisfiedNeutralDissatisfiedHighly dissatisfie

    No. of Respondents

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    Table 4

    Table showing the satisfaction toward basic facilities

    SI. No. Responses

    Number of

    respondents

    Percentage of

    responds

    1 Highly Satisfied 50 50%

    2 Satisfied 35 35%

    3 Neutral 10 10%

    4 Dissatisfied 05 05%

    5 Highly dissatisfied 00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    From the above table it is clear that half of the respondents are highly satisfied

    and remaining 35% respondents are satisfied and 10% respondents are dissatisfied

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    40%

    45%

    50%50%

    35%

    10%

    5% 0%

    Highly Satisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

    No. of Respondents

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    Table 5

    Table showing the satisfaction towards education facility provided by the

    company

    SI. No. ResponsesNumber of

    respondents

    Percentage of

    responds

    1 Highly Satisfied 40 40%

    2 Satisfied 60 60%

    3 Neutral 00 00%

    4 Dissatisfied 00 00%

    5 Highly dissatisfied 00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    From the above table, we can say that more than half of the respondents told that

    they are satisfied and remaining 40% respondents are highly satisfied.

    40%

    0%

    60%

    0 0Highly stisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfie

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    Table 6

    Table showing the satisfaction towards club facility in the company

    SI. No. Responses

    Number of

    respondents

    Percentage of

    responds

    1 Highly Satisfied 35 40%

    2 Satisfied 60 60%

    3 Neutral 05 05%

    4 Dissatisfied 05 05%

    5 Highly dissatisfied 00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    From the above table it is clear that 60% of the respondents are satisfied, 35% of

    the respondents are highly satisfied and remaining 5% respondents have neutral

    opinion.

    35%

    60%

    5% 5%

    0%

    Highly stisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

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    Table 7

    Table showing the satisfaction of employees towards birthday gift provided

    by the company

    SI. No. ResponsesNumber of

    respondents

    Percentage of

    responds

    1 Highly Satisfied 60 60%

    2 Satisfied 40 40%

    3 Neutral 00 00%

    4 Dissatisfied 00 00%

    5 Highly dissatisfied 00 00%

    Total 100 100%

    Interpretation:

    It is clear that more than then half of the respondents i.e., 60% are highly satisfied

    and remaining 40% are satisfied with Birthday gift.

    60%

    0%

    40%

    0

    0

    0 Highly stisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfie

    No. of Respondents

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    Table 8

    Table showing the satisfaction towards Transport facility provided by the

    company

    SI. No. GenderNumber of

    respondents

    Percentage of

    responds

    1 Highly Satisfied 35 35%

    2 Satisfied 65 65%

    3 Neutral 00 00%

    4 Dissatisfied 00 00%

    5 Highly dissatisfied 00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    From the above table majority of the employees responded that Transport facility

    provided is satisfactory .

    35%

    0%

    65%

    00

    0 Highly stisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

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    Table 10

    Table showing satisfaction towards Community development provided by

    the company.

    SI. No. ResponsesNumber of

    respondents

    Percentage of

    responds

    1Highly

    Satisfied30 30%

    2 Satisfied 45 45%

    3 Neutral 10 10%

    4 Dissatisfied 15 15%

    5Highly

    dissatisfied00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    From the above table 45% are satisfied, 30% are highly satisfied and 10% have

    neutral opinion and 15% are dissatisfied.

    0%

    10%

    20%

    30%

    40%

    50%

    30%

    45%

    10%15%

    0%

    Highly Satisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

    No. of Respondents

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    Table 11

    Table showing response towards recreational facilities provided by the

    company.

    SI. No. ResponsesNumber of

    respondents

    Percentage of

    responds

    1Highly

    Satisfied50 50%

    2 Satisfied 45 45%

    3 Neutral 00 00%

    4 Dissatisfied 05 05%

    5Highly

    dissatisfied00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    From the above table, we can say that 50% are highly satisfied and 45% are

    satisfied and 5% are dissatisfied .

    0%

    10%

    20%

    30%

    40%

    50%50% 45%

    0%

    5% 0%

    Highly SatisfiedSatisfiedNeutralDissatisfiedHighly dissatisfied

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    Table 12

    Table showing response towards Provident fund facility provided by the

    company.

    SI. No. ResponsesNumber of

    respondents

    Percentage of

    responds

    1Highly

    Satisfied45 45%

    2 Satisfied 50 50%

    3 Neutral 05 05%

    4 Dissatisfied 05 05%

    5Highly

    dissatisfied00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    From the above table it is that 45% respondents are highly satisfied, 50% are

    satisfied and 5% people have neutral opinion..

    0%

    10%

    20%

    30%

    40%

    50%45%50%

    5%

    0% 0%

    Highly SatisfiedSatisfiedNeutralDissatisfiedHighly dissatisfied

    No. of Respondents

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    Table 13

    Table showing response towards Rest room & Lunch room provided facility

    by the company.

    SI. No. ResponsesNumber of

    respondents

    Percentage of

    responds

    1Highly

    Satisfied40 40%

    2 Satisfied 45 45%

    3 Neutral 10 10%

    4 Dissatisfied 05 05%

    5Highly

    dissatisfied00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    From the above, we can that 40% are highly satisfied and 45% are satisfied and

    10% respondents have neutral opinion, 5% are dissatisfied regarding Rest room &

    Lunch room .

    0%

    10%

    20%

    30%

    40%

    50%40%

    45%

    10%

    5%0%

    Highly Satisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

    No. of Res ondents

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    Table 14

    Table showing response towards First Aid Facilities in the company

    SI. No. Responses

    Number of

    respondents

    Percentage of

    responds

    1Highly

    Satisfied30 30%

    2 Satisfied 70 75%

    3 Neutral 00 00%

    4 Dissatisfied 00 00%

    5Highly

    dissatisfied00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    From the above table it is clear that 70% respondents are highly satisfied 30% are

    highly satisfied with firs aid facilities in the company.

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    30%

    70%

    0%0% 0%

    Highly Satisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

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    Table 15

    Table showing response towards Gym facility in the company

    SI. No. Responses

    Number of

    respondents

    Percentage of

    responds

    1Highly

    Satisfied35 35%

    2 Satisfied 65 65%

    3 Neutral 00 00%

    4 Dissatisfied 00 00%

    5Highly

    dissatisfied00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    From the above, we can say that more than half of the respondents are satisfied

    and 35% of people are highly satisfied .

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    35%

    65%

    0%0% 0%

    Highly Satisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

    No. of Respondents

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    Table 16

    Table showing response towards Annual Health Checkup in the company

    SI. No. Responses

    Number of

    respondents

    Percentage of

    responds

    1 Highly Satisfied 45 45%

    2 Satisfied 55 55%

    3 Neutral 00 00%

    4 Dissatisfied 00 00%

    5 Highly dissatisfied 00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    Less than half of the respondents are highly satisfied and more than half of the

    respondents are satisfied with the annual health checkup in the company.

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    45%

    55%

    0%0% 0%

    Highly Satisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

    No. of Respondents

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    Table 17

    Table showing response towards Treatment of Accident and Injury in the

    company

    SI. No. ResponsesNumber of

    respondents

    Percentage of

    responds

    1 Highly Satisfied 25 25%

    2 Satisfied 70 70%

    3 Neutral 05 05%

    4 Dissatisfied 00 00%

    5 Highly dissatisfied 00 00%

    Total 100 100%

    Percentage of respondent

    Interpretation:

    70% of the respondents are satisfied and 20% of the respondents are highly

    satisfied and 5% of the respondents have neutral opinion.

    25%

    70%

    5%

    0%0 0

    Highly stisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

    No. of Respondents

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    1

    Percentage of respondents

    Interpretation:

    From the above table it is clear that exact half of the respondents are highly

    satisfied, 45% are satisfied and only 5% of the respondents have neutral opinion

    towards Co-operative facility provided by the company.

    Table 19

    Table showing opinion about loans And advances provided by the company

    S

    I.Respons

    Number

    of

    Percent

    age of

    0%

    5%

    10%

    15%

    20%

    25%

    30%35%

    40%

    45%

    50%50%

    45%

    5%

    0% 0%

    Highly SatisfiedSatisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

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    N

    o.

    es responde

    nts

    respond

    s

    1Highly

    Satisfied

    35 35%

    2 Satisfied 55 55%

    3 Neutral 10 10%

    4Dissatisf

    ied00 00%

    5

    Highly

    dissatisfi

    ed

    00 00%

    Total 100 100%

    Percentage of respondent

    1

    Percentage of respondents

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    35%

    55%

    10%

    0% 0%

    Highly Satisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

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    Interpretation:

    35% of the respondents are highly satisfied and 55% of the respondents are

    satisfied, and 10% have neutral opinion. About loan facilities.

    Table 20

    Table showing response towards uniform & personal protective equipment

    provided by the company

    S

    I.

    N

    o.

    Respons

    es

    Number

    of

    responde

    nts

    Percent

    age of

    respond

    s

    1Highly

    Satisfied55 55%

    2 Satisfied 40 40%

    3 Neutral 05 05%

    4 Dissatisfied

    00 00%

    5 Highly

    dissatisfi

    00 00%

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    ed

    Total 100 100%

    Percentage of respondent

    Interpretation:

    55% 0f the respondents are highly satisfied and 40% of the respondents are

    satisfied and 5% have neutral opinion.

    Table 21

    55%

    40%

    5%

    0%0

    0

    Highly stisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisf

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    Table showing opinion about Family Health Plan provided by the company

    S

    I.

    N

    o.

    Respons

    es

    Number

    of

    responde

    nts

    Percent

    age of

    respond

    s

    1Highly

    Satisfied45 45%

    2 Satisfied 40 40%

    3 Neutral 15 15%

    4Dissatisf

    ied00 00%

    5

    Highly

    dissatisfi

    ed

    00 00%

    Total 100 100%

    Percentage of respondent

    45%

    40%

    15%0%

    0

    0Highly stisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisf

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    Interpretation:

    From the above table it is clear that 45% of respondents are highly satisfied, and

    40% of the respondents are satisfied and 15% have neutral opinion.

    Table 22

    Table showing Overall Satisfaction towards welfare facilities provided by the

    company

    S

    I

    .

    N

    o

    Respons

    es

    Number

    of

    responde

    nts

    Percent

    age of

    respond

    s

    1 Highly

    satisfied

    20 20

    2 Satisfied 80 80

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    3 Neutral 00 00

    4 Dissatisf

    ied

    00 00

    5 Highly

    dissatisfi

    ed

    00 00

    Total 100 100

    1

    No. of Respondents

    Interpretation:

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    20%

    80%

    0% 0%0%

    Highly Satisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly dissatisfied

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    From the above table it is clear that 80% of the respondents are satisfied and

    remaining 20% of the respondents are highly satisfied towards welfare facilities

    provided by the company. No employee is dissatisfied.

    FINDINGS

    Canteen facility, Medical facility provided by the company is satisfactory.

    The facility like loan and advances, staff product purchase, provided by the company are

    good.

    Providing birthday gift to the employee is good..

    Regarding overall satisfaction towards welfare measures, the response is good.

    Most of the respondents responded that the taste of food provided by the company is

    satisfactory.

    Satisfaction towards basic facilities response is satisfactory.

    Most of the employees response towards education facility is very good.

    The opinion of the employees regarding the gym facility is good.

    Transport facility provided by the company is satisfactory.

    The employee respondent on commercial establishment is good.

    Co-operative society provided by the company is very good.

    The facility of community development is also good.

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    productivity of manpower depends on the welfare measures provided by the

    organization.

    By conducting this study I have acquired and in-depth knowledge regarding

    employee welfare and how it contributes towards organizations success. I would

    like to conduct a further deep study in employee welfare if I get an opportunity.

    This study is very helpful for may career in HR field.

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    SUGGESTIONS & RECOMMENATIONS

    The company may consider taking necessary steps in improving variety of items in the and

    hygiene.

    Company can also set up more sports, cultural activities and family get together witch

    improve employee satisfaction and productivity.

    Provide a chance in open house meeting to employees to express their views.

    Extra hours worked can be rewarded with over time.

    Proper care should be taken when employee working in dangerous machine.

    The facility of washroom must be improved.