2021 ENTERPRISE RESOURCE PLANNING BUYER’S GUIDE

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2021ENTERPRISE RESOURCE PLANNINGBUYER’S GUIDE

© 2021 | Solutions Review | 500 West Cummings Park | Woburn, Massachusetts 01801 | USA

ENTERPRISE RESOURCE PLANNING BUYER’S GUIDE

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The process for evaluating and selecting Enterprise Resource Planning (ERP) software is not as simple as it once was. Complexities are growing even wider when organizations consider emerging tech trends and customer demands. There’s no such thing as a one-size-fits-all approach when it comes to ERP software. Solutions today come in a variety of different flavors, each features a particular set of capabilities, strengths, and drawbacks. Choosing the right vendor and solution is a complicated process—one that requires in-depth research and often comes down to more than just the solution and its technical capabilities.

Emerging technological capabilities like AI, the Internet of Things, and machine learning will begin taking the ERP industry by storm in 2021. Cloud computing will continue to revolutionize how these systems are used, accessed and protected as well. According to Gartner Inc., ERP technology and service providers will see new spending driven by increased adoption from midsize organizations, particularly of Software-as-a-Service (SaaS).

Analytics leveraging AI will be a big push in ERP next year. Predictive tools available in an ERP solution are already being used to make smarter business decisions based on past history, but with the addition of AI, this technology will have a big impact on how industries can utilize their ERP portfolio. Predictive analytics with AI will help companies in manufacturing, retail and more industries optimize inventory and better track supply and demand. While robotic process automation is also set to transform warehouses, ERP software with analytic and AI capabilities is the first step towards creating an automated supply chain that many executives envision for 2021.

End-user ease of use and complexity are two top-of-mind considerations for buyers in the current space. Product support capabilities and services offered are also key attributes that require some thought. Common support packages include assistance for non-technical users who require self-service, but there’s also sometimes deployment assistance, dedicated use case representatives, and user training modules that can be a great help.

The ERP software marketplace is mature and crowded with excellent software tools for a variety of use cases, verticals, deployment methods, and budgets. There are very large providers we refer to as ‘megavendors’, like Microsoft, SAP, and Oracle. There are also lesser-known innovators with interesting products that play in niche areas, such as Aptean, ProcessPro and Intact Software.

ERP systems are business management platforms that organizations of all sizes use to collect, store, manage, and communicate data across all functions of the enterprise. By integrating information from all areas of a business into one complete enterprise system, ERP solutions allow data to be shared across departments in real-time in order to streamline processes and automate common tasks. With a number of possible indicators proving you might need an ERP solution, it’s important to recognize that each situation is unique and that it’s important to find the ERP solution that’s right for you.

Solutions Review has developed this buyer’s guide to assist buyers in search of the best possible tool to fit the needs of their organization. This resource features 10 important questions to ask during the buying process, and full, one-page vendor profiles that provide a solution overview, three key features, contact information, and our own ‘Bottom Line’ analysis.

Elizabeth Quirk, Editor

MARKET OVERVIEW



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5 Questions You Should Ask When Evaluating An ERP Solution

Each ERP solution is designed with a specific type of company in mind and comes equipped with its own set of functionalities. It’s important to identify the business problems that you’re planning address. For smaller businesses, you may only need the core ERP essentials, but as your business grows you may require specific ERP capabilities to manage a larger database.

There are a number of reasons why your business may choose to keep your files stored locally. Costs, security, and your company’s need for customization may all factor into your decision. On-premise file storage is often considered to be a capital expenditure. Cloud based file storage is an operating expenditure giving you an additional expense the longer you keep you subscribe to the service. Many ERP solutions providers also offer a hybridization of the two to better accommodate the needs of their clients.

ERP systems have traditionally been built to serve the needs of large corporations. It’s only recently that software companies have begun to target mid-tier and smaller organizations. Today, ERP solutions are designed to accommodate any number of quirks a business might have. That’s why it’s important for you to understand how your business process works, and what adjustments you would have to make to your processes if you were to purchase an ERP solution.

Horizontal ERP solutions are completely integrated suites that include a module for every business process you may undertake. These solutions are often a bit generic in order to fit a number of company needs. Vertical solutions on the other hand are often what you would refer to as “specialist solutions”. These solutions are designed for one specific industry rather than stretching themselves to cover a number of industries.

When you’re buying an ERP solution for your business, you’re not simply buying a single product that will simply be implemented and left to its own devices. When you buy an ERP solution, you are essentially buying an ongoing process of maintenance, upgrades, and support which could last decades. Each of these aspects is critical to the success of your ERP system and need to be considered before purchase.

What business problems am I trying to solve with this ERP system?

On the ground or in the cloud?

How will this ERP solution affect my business processes?

Should you get a horizontal or a vertical ERP solution?

What are you actually buying with the purchase of an ERP solution?



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5 Questions You Should Ask Your Potential ERP Solution Provider

While ERP solutions aren’t nearly as pricey as they once were, they can still be a hefty expense for your business. Today, many vendors give customers the option for flexible financing options letting buyers spread payments over 3-5 years. Our biggest advice when buying an ERP solution is to not over-buy. You don’t need to buy more licenses than necessary. Because of the modular nature of ERP solutions, you can always add more modules later as you need them.

When you finally lay down all that money for your ERP solution, you’d at least like your employees to know how to use it, right? You should ask the provider if they provide effective training for the solution. If they don’t, you may want to ask for some information regarding resources that can be provided to make the learning curve less difficult. Without properly preparing your employees for your new ERP solution, it will be very difficult for them to properly operate the new system.

Like nearly every software provider, ERP vendors release upgrades and new products pretty much every year. This can be a real headache, as it brings a major invasive change that could turn costly depending on their upgrade pricing. This is why nearly two thirds of mid-sized businesses are running outdated versions of their ERP software. Many companies believe that unless you’re properly prepared to re-implement your locally stored software, it may be wiser to opt for the cloud instead, to ensure that your software stays updated with the least amount of trouble.

ERP solutions these days have the ability cover essentially every business process you can think of. The question for mid-market organizations is whether or not you need all of those capabilities. Often times, ERP functionalities may be too specialized to be very useful for a company or perhaps a company may have an existing or outsourced feature. The bottom line here is not to pay for features that you’re company doesn’t need or won’t use in the future.

After investing a pretty penny in an ERP solution, you’d expect to stay with it for a while, right? Today, the ERP solution market is filled with frequent acquisitions and mergers. You need to be sure that after you put the money and effort, your ERP solution will be around to grow and adapt to your company’s needs, while also staying equipped with the latest technologies.

Will your company need to implement upgrades and enhancements even if you don’t want to?

What sort of training is made available by this solution?

Does your company have the IT resources available to support an on-premise installation?

What functionalities will my company actually use?

Does the solution vendor have a clear long-term product strategy?



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4 Key Capabilities To Consider Before Selecting An ERP Solution

An ERP system is a place where all your company data and numbers will be stored, and it’s vital for your business to keep your data protected from unauthorized use. Some ERP systems have a permit-driven architecture that gives users an opportunity to view, modify and delete only the data they have the permission to handle. Flexible deployment architecture of an ERP system is a must. It will give your network administrator an opportunity to configure the best security settings.

ERP systems should have an active quality control feature. Naturally, every part of the company influences the quality of its products and services in a certain way. ERPs help to boost employee commitment and improvement by generating and deploying transparent quality values every employee can refer to. Active quality management helps companies to improve their compliance, improve management of supplier relationships, and reduce their defect rates.

Go for ERP software with a financial component and can securely store, control, and analyze all the financial data of your enterprise. The system should be able to handle budgeting and forecasting. There should be a feature to see the insights of your budgeting so that you can optimize your processes. With the financial management feature, an ERP will help you to increase the profitability of your enterprise, improve the cash flow, cut down the costs of different processes in various departments.

Your ERP system should help bring data together to enable salespeople and marketing planners alike to better address customer needs, preferences and buying patterns. It should better manage invoicing activities and monitor the overall status of contracts. The CRM function of an ERP helps with all of this by allowing you to communicate with customers and improve relationships with them through faster, more accurate access to customers’ information and history.

Security

Quality Control

Financial Management

Customer Relationship Management



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Acumatica

Aptean

Deltek

ECi Software

Epicor

ERP Gold

Exact

FinancialForce

IFS

Infor

Intact

Microsoft

Odoo

Oracle NetSuite

Priority Software

ProcessPro

QAD

Ramco

Solution Provider Profiles



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Sage

SAP

SYSPRO

Unit4

Workwise

Workday

Solution Provider Profiles



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Founded in 2008, Acumatica provides cloud and browser based business management software designed for small and mid-sized businesses. Acumatica’s ERP solution offers a suite of fully-integrated applications powered by a flexible platform. It comes as a full suite offering financials, distribution, project accounting, and CRM. Acumatica provides its Studio feature, which empowers business process changes while enabling software customization instead of requiring businesses to change their business processes.

Key Features

Acumatica11235 SE 6th St

Bellvue, WAUnited States

+1 (888) 288-8300www.acumatica.com

Bottom LineEach application is fully mobile to allow access from anywhere on any device at any time. Acumatica’s unique pricing model offers flexible licensing and deployment options and is easily expanded for a growing organization.

Distribution ManagementManage quotes and orders, track inventory, automate purchasing, and improve customer service, plus fully integrated with CRM, financial, manufacturing and project accounting for visibility across the entire organization.

Customer ManagementAcumatica’s customer management module includes standard CRM functionality for managing leads, contacts, opportunities, etc. In addition, post-sales service and customer portals help improve the total customer experience.

Financial ManagementFrom online accounting for smaller local businesses to feature global applications for larger, complex businesses, these accounting applications are designed to support a number of needs.



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Aptean was founded in 2012 after a merger between Consola Corporation and CDC Software and offers Enterprise Resource Planning solutions for a number of financial and manufacturing markets. The company builds and acquires solutions to support the evolving operational needs of businesses, helping nearly 5,000 organizations. Aptean’s ERP solutions include: Cimnet ERP, Encomprix ERP, Ross ERP and more, each designed to fit individual needs. Aptean delivers solutions to more than 9,000 customers in over 100 countries within the manufacturing, distribution, high tech, transportation, retail, government, real estate, financial services, health care, and not-for-profit industries.

Key Features

Aptean500 S. Kraemer Blvd

Brea, CAUnited States

+1 (888) 353-7058www.aptean.com

Bottom LineAptean builds industry-focused solutions to support the evolving operational needs of their customers. They provide a flexible ERP solution that’s designed to work around your business needs, and not the other way around.

Standardized Business ProcessesMake it easy for your employees to do business with each other by standardizing and integrating business processes across the enterprise.

Multi-Currency CapabilitiesSupport multi-national manufacturers with multi-language and multi-currency capabilities.

Easy IntegrationProvide seamless integration of planning, materials management and procurement, manufacturing, financial, and business intelligence processes.



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Deltek’s ERP solution, Costpoint, has assisted companies in researching and identifying new opportunities, winning new business, recruiting and developing talent, and more. Deltek offers a range of ERP products to fit the unique demands of clients. Deltek’s ERP solutions are available as cloud-based and on-premise systems, priced on a per employee per month basis. Deltek is typically used by organizations with over 21 employees in the system and more than ten users who need access to the software. The solution is used in a number of industries including aerospace and defense, healthcare, non-profits, and education.

Key Features

Deltek2291 Wood Oak Dr

Herndon, VAUnited States

+1 (800) 456-2009www.deltek.com

Bottom LineAs the most trusted ERP accounting software for government contractors, Deltek’s Costpoint provides users with a single, integrated, and dynamic ERP solution that lets you track, manage, and report on a variety of business processes. Deltek’s pairing mobile applications allow users to access the software from anywhere, at any time.

Human ResourcesCostpoint provides a single integrated solution that helps automate and simplify the HR Process by streamlining and automating the entire employee life cycle, reducing costs associated with their employee self-service, and ensuring compliance.

OperationsWith Costpoint, you can operate more efficiently with more transactional control by eliminating manual processes with electronic billing, automating business processes, and centralizing contract information in one place.

FinanceDeltek’s Costpoint simplifies processes such as billing, revenue recognition, expense management and compliance to maximize profit and revenue, and improve cash flow.



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ECi Software Solutions provides business and e-commerce solutions, offering on-premise and cloud-based technologies. For more than 20 years, ECi Software has served the manufacturing, office supplies, service technology, contract office furniture, lumber and building materials, hardware and jan/san sectors. With small and medium sized organizations in mind, ECi offers: Macola ERP for manufacturers and distributors, JobBOSS for shop management, MAX ERP for discrete manufacturers, and M1, a powerful all-in-one ERP for manufacturers. ECi offers ERP solutions for a range of industries such as Hardware Retailers, Lumber & Building, Office Tech, Equipment Maintenance, and more.

Key Features

ECi Software4400 Alliance Gateway Freeway

Fort Worth, TX 76177United States

+1 (866) 374-3221www.ecisolutions.com

Bottom LineJobBoss is the ideal solution for: Made-to-order, Mixed-mode, and highly customizable job-based manufacturing. Macola is ideal for Mixed-mode and Make-to-stock. Max is ideal for Made-to-order and Mixed-mode. Whereas M1 is the ideal solution for customer manufacturing, made-to-order, make-to-stock, configure-to-order, and engineer-to-order.

Business Process ManagementIncrease organizational knowledge, boost efficiency, and streamline customer interaction with document management, workflows, and integrated CRM functionalities.

Business Activity MonitoringKnowledgeSync Alerts & Automation is a business activity monitoring solution that combines business intelligence, alerts, and workflow to keep you on top of your business. KnowledgeSync empowers your business to become more customer-centric by allowing you to be in control with intelligent alerts.

Order Processing & ShippingEasily track jobs, access real-time customer and supplier information, and streamline the sales order process with the JobBOSS Order Processing module. Keep your customers informed and happy with the JobBOSS comprehensive shipping management module. Shipping can be an efficient and excellent customer service tool.



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Epicor Software Corporation provides industry-specific business software designed around the needs of manufacturing, distribution, retail, and services organizations. With more than 45 years of experience, Epicor Software offers unique solutions for unique business processes and operational requirements ―in the cloud or on premises. Epicor ERP is a global resource planning platform that provides choice, flexibility, and agility to promote growth and opportunity Epicor ERP is IoT ready, deployable in the cloud or on-premise, and provides a scalable solution for integration, implementation, and expansion.

Key Features

Epicor804 Las Cimas Pkwy

Austin, TXUnited States

+1 (800) 999-1809www.epicor.com

Bottom LineEpicor ERP is a highly flexible resource planning solution allowing it to be deployed to fit your unique business situations. The solution is true cloud-based ERP software, giving companies a month-by-month subscription to the service. As a single source for information, it helps to minimize duplicate data entries and repetitive tasks.

Business Intelligence and AnalyticsFeatures dashboards, trackers, and data visualization tools built into the core ERP platform to help you visualize data and get a better understanding of what is happening in your company right now.

Enterperise Risk ManagementStay compliant, and ensure that employees and partners are aware of non-compliance risks. Epicor governance risk and compliance (GRC) software solutions offer greater business predictability, help manage business risk, and drive stakeholder confidence.

Human Capital ManagementOffers a feature-rich HR management solution to comprehensively manage your global workforce from recruitment to retirement, so you can focus on cultivating a culture of growth.



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ERP Gold offers a full-stack intelligent ERP solution that brings major business operations from marketing, lead generation, CRM, inventory, purchases, payroll, and project management to accounting in one platform. ERP Gold’s cloud-based system offers a secure SSL connection for easy, encrypted access from anywhere in the world. ERP Gold is heavily focused on the marketing, sales and client relationship side of the business, so there are no missed opportunities. With EPR Gold, you are able to integrate third party APIs so you can manage all your solutions in one location.

Key Features

ERP Gold595 156th. Av

Bellevue, WA 98007United States

+1 (888) 334-4472www.erp.gold

Bottom LineERP Gold is an all-in-one solution to fulfill your business processing needs. ERP Gold was built to be easy to use and customize so you can tailor it to your work flow. Give your small business the power of enterprise class software with ERP Gold.

Retail POSERP Gold gives you Point of sale software with inventory management, it has improved inventory visibility, enhanced sales and customer management, and real time access to financial information whether you are a single store or have multiple locations.

Manufacturing and WholesaleWith ERP Gold’s Manufacturing tools, you can keep track of Item Assembly, production Control, Bill of Material, production costing and more. With Wholesale you can maintain repeated customers with easy management of your inventory and sales.

Customer Relationship ManagementWith ERP Gold’s Customized CRM Software you can assign leads to co-workers and work together with your team to make sales, automate calendars and reminders to make sure you follow up with leads, and instantly convert listings from the lead generation module to customers with all necessary data.



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Exact Software offers its Exact Globe ERP solution, featuring accounting, inventory management, billing and invoicing, financial reporting, and more. Globe Next can be deployed in the cloud or on-premise. Exact’s ERP solution works with companies of any size, enhancing visibility and insight into their business processes through a single interface. This ERP solution also notifies users whenever there is an action that needs attention. Exact Globe allows teams to customize their system and adjust team and individual user permissions quickly and easily.

Key Features

Exact3600 American BlvdW Bloomington, MN

United States+1 (855) 359-9256

www.exact.com

Bottom LineExact’s ERP Suite is designed to bring all aspects of a business operation together. It does this using modular flexibility that adapts to your requirements. The Exact Globe ERP solution is an easy to use program designed for companies of all sizes, especially manufacturers that require high standards of government compliance.

ManufacturingExact ERP for manufacturers allows you to streamline your manufacturing process. You utilize your manufacturing resources as effectively as possible and optimize inventory levels. You maintain control and save costs thanks to transparent reports and automatic notifications. What’s more, with ERP for manufacturing you take the first step towards the ‘smart’ factory of the future

Business Process Management (BPM)Empower your employees with the information to get the job done right first time. Whether as a stand-alone solution, or fully integrated with any of Exact’s Finance, ERP, CRM or HRM software, Exact for BPM workflows help your departments and employees work more efficiently together from day one.

Service ManagementExact Service Management provides the insight to empower your service provision, supporting more efficient, customer oriented service delivery.



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FinancialForce was founded in 2009 and headquartered in San Francisco. Today, FinancialForce is the leading cloud-based ERP for the new services economy. The number one ERP native to the Salesforce platform, FinancialForce unifies data across the enterprise in real-time, enabling companies to rapidly evolve their business models with customers at the center. Built on the Salesforce platform, FinancialForce software offers centralized billing capabilities to facilitate accurate invoicing for products/services, subscriptions, contracts, projects, and more.

Key Features

FinancialForce595 Market St

San Francisco, CAUnited States

+1 (866) 743-2220www.financialforce.com

Bottom LineBuilt on the Salesforce Platform, FinancialForce Cloud ERP solutions automatically gives you a complete, customer-centric view of your business. It’s simple but powerful cloud accounting platform offers an end-to-end solution ideal for small and large sales and service-oriented companies seeking solutions to streamline their workflows while minimizing expenses.

People ManagementOptimize your resources to drive project profitability. Gain visibility, predictability, and intelligence around every aspect of your business. Leverage prebuilt API connections for seamless data integration.

Customer Relationship Management (CRM)Salesforce integration eliminates the artificial divide between the front & back office. This allows for one customer record for CRM and ERP apps and a seamless opportunity to cash process. Act as one company, not five departments.

Financial ManagementStreamline your opportunity to cash process, manage revenue precisely and generate real time financial analysis & compliance report with FinancialForce Financial Management on Salesforce.



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Founded in 1983, IFS develops and delivers ERP software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. IFS’s products are known for being user friendly, modular in their design and flexible. IFS Applications business software provides increased ERP functionality, including CRM, SCM, PLM, EOI, enterprise asset management, and MRO capabilities. IFS ERP includes functionality for Enterprise Project Management, Enterprise Asset Management and Service Management. It can be configured for a variety of industries and excels in demanding settings.

Key Features

IFS300 Park Boulevard

Itasca, IL 60143United States

+1 (888) 437-4968www.ifsworld.com

Bottom LineERP software from IFS it is designed to help you rapidly take advantage of emerging technology and the changing market landscape, maximizing the agility of your business. With functionality for Enterprise Project Management, Enterprise Asset Management and Service Management, IFS ERP can be configured for a variety of industries.

Financial ManagementThe IFS Financials solution helps you make the right business decisions at the right time. This solution provides end-to-end support for project, financial and management accounting, and supports multiple visual outputs to clearly communicate performance to business decision makers.

Human Capital ManagementIFS HCM solution gives you the flexibility you need to manage your workforce as work practices evolve. From essentials like time and expense allocation to performance management and talent development, this solution gives you what you need to manage and develop your teams.

Supply Chain ManagementSCM functionality is an embedded and advanced component within the software, providing you with a powerful logistics solution in demanding environments like aviation and defense, oilfield services and multi-location manufacturing.



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Infor is a privately held software company founded in 2002. Infor’s business applications are specialized by industry, built for the cloud and gives you everything you need to run your day-to-day operations as well as grow your business for the long-term. Whether you need to optimize vital back-office functions like HR and financials, jumpstart your customer experience, or initiate digital transformation, Infor solutions have you covered. Over 90,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Key Features

Infor641 Ave of the Americas

New York, NYUnited States

+1 (866) 244-5479www.infor.com

Bottom LineWith Infor, you can easily find the right solutions for every aspect of your business. We build complete industry suites in the cloud and deploy software that puts the user experience first, leverages data science, and integrates easily with your existing systems.

Infor TechnologyInfor OS serves as the underlying foundation for the entire enterprise ecosystem, ensuring that systems work together seamlessly, deliver business insights automatically, and are flexible. Designed to maximize the potential of both your technology and your people, it provides a conversational UX that makes systems intelligent, intuitive, and exponentially more valuable.

Best of Breed SolutionsInfor also offers Best of Breed solutions to meet the unique requirements specific to different business processes. From Human Capital Management to Enterprise Asset Management , Customer Relationship Management, Supply Chain Management, Configure-Price-Quote and more, Infor offers additional capabilities for your company.

Industry CloudSuitesInfor’s ERP software is at the core of the industry CloudSuites. Infor offers unique ERPs to meet your specific needs from manufacturing to distribution to services industries. Infor M3, Infor LN, Infor CloudSuite Financials and Infor CloudSuite Industrial (SyteLine) enables Infor to build out the industry requirements, business processes and analytics unique to each of your industries and verticals.



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Intact Software was founded in 1992 and has been creating accounting software ever since. They are currently known for providing the flexible Intact iQ, their ERP solution directed towards small and medium sized businesses. Intact’s iQ ERP software gives users the ability to view all aspects of their business from one platform. The ERP solution can be used across multiple mobile devices through its cloud capabilities, and includes a built in email platform and SMS messaging functionality.

Key Features

IntactCoes Rd

Dundalk, Co. LouthIreland

+353 (0) 42 933 1712www.intactsoftware.com

Bottom LineIntact’s iQ ERP software is a flexible piece of ERP software that allows small and medium sized business to streamline their data in order to make informed and thoughtful business decisions. The system is meant for a wide variety of industries as a horizontal accounting system and one of the best all-in-one ERP, accounting and business management software for merchants, engineering and wholesale and distribution.

InnovationIntact iQ works directly with you to create the kind of unique features you need to be at your best and differentiate your business in the marketplace.

Predictive Stock ManagementWith Intact iQ, you benefit from predictive analytics, using your data to make better business decisions. Predictive stock management allows for tighter controls, ensures stock levels reflect demand, and that customer demands are exceeded.

If This Then That (IfTTT)Intact’s unique IfTTT agents filter out distracting data to ensure you with the most relevant information for your business.



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Microsoft provides ERP software to businesses of all sizes through its Dynamics 365 platform, which consists of six separate products: Microsoft AX, GP, SL, NAV, CRM, RMS. The Microsoft Dynamics portfolio started in 2001 with the acquisition of Great Plains Software and Soloman, and in 2002 with the acquisition of Navison and Axapta. Together, these four technologies make up the Microsoft Business Solutions Group (MBS), a major supplier of ERP solutions. Dynamics GP, NAV, and SL are typically intended for small and medium enterprises while Dynamics AX is typically best suited for larger organizations.

Key Features

MicrosoftOne Microsoft Way

Redmond, WAUnited States

+1 (800) 642-7676www.microsoft.com

Bottom LineDynamics 365 goes beyond traditional ERP systems by bringing comprehensive enterprise resource planning functionality together with the Office 365 apps you already know in a single, cloud-based service. If you’re a small or medium-sized business, it helps you manage your finances. If your enterprise is larger, you can manage your operations and increase your speed of doing business. And Dynamics 365 powers insights that help you make data-driven decisions to improve your business performance.

UsabilityThe user interface is very customizable (with role-based personalization), and is also familiar, for staff that regularly use Microsoft software.

Financial ManagementMicrosoft Dynamics AX ERP software delivers a range of financial capabilities to help consolidate accounts with subsidiaries or distribution centers worldwide.

ManufacturingMicrosoft Dynamics AX ERP system can be tailored to support the specific needs of manufacturing businesses while delivering a low total cost of ownership (TCO).



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Odoo is an open-source ERP software provider for businesses of all sizes and industries. With the “On-premise” offer, Odoo is the most installed business software in the world; used by over 3.700.000 users worldwide ranging from startup companies (1 user) to large enterprises (300,000+ users). Odoo’s distinction is that the whole system revolves around a collection of apps. The software has apps to cover everything from warehousing, manufacturing, and sales channels, to timesheets, websites, purchasing, and more.

Key Features

Odoo250 Executive ParkSan Francisco, CA


www.odoo.com

Bottom LineOdoo offers one application for free for unlimited users when hosted online, and adding additional apps will typically run you from $12/month-$72/month depending on the app. However, if you install and maintain the software in house, Odoo is totally free.

Marketing AutomationSegment your prospects database to deliver the right message to the right prospect at the right time. Set up advanced marketing workflows that are centered around your prospects and nurture them efficiently through your sales funnel, 24/7.

Customer Relationship Management (CRM)Track leads, close opportunities and get accurate forecasts. Schedule activities based on your sales scripts: calls, meetings, mailing, and quotations. Get all information you need, directly on the opportunity: website pages viewed, mail received, etc.

ManufacturingAccurate planning directly based on real manufacturing times measures. MRP, Quality, Maintenance and PLM fully integrated. Display worksheets, quality alerts to workers during operations. Lastly, capture data in real-time from your equipment using the API.



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In 2016, Oracle acquired NetSuite in a definitive agreement saying “Oracle and NetSuite cloud applications are complementary, and will coexist in the marketplace forever.” That being said, the two offer leading cloud-based ERP solutions designed for small, medium-sized and large enterprises. From advanced financials to supply chain management to billing and beyond, NetSuite and Oracle ERP solutions give companies the tools they need to accelerate growth and drive innovation, in industries such as: Financial Services, Healthcare, Higher Ed, Manufacturing and Retail. Oracle NetSuite ERP is a horizontal package designed for a wide range of industries.

Key Features

Oracle500 Oracle Pkwy

Redwood Shores, CA 94065United States

+1 (650) 627 [email protected]

Bottom LineOracle NetSuite ERP permits customers in any industry to manage their front and back office functions, plus web operations, all from a single and reliable source.

Order ManagementOracle NetSuite’s ERP solution’s order management module helps to accelerate the order-to-cash process by tying sales, finance and fulfillment to pricing, sales order management and returns management.

Built in Business Intelligence (BI)Combine data with visual analytics to generate meaningful and actionable business insights. Real-time analytics is the NetSuite user interface. Users know what they should be doing and how they’re helping the business, with vital business data displayed from right within the system.

Financial Planning and ManagementCombine robust financial management with built-in business intelligence to drive smarter, quicker decision-making. Shorten cycle times, engage business users and enrich your planning process with an intuitive planning, budgeting and forecasting solution.



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Founded in 1986, Priority Software provides end-to-end businessmanagement solutions for organizations of all sizes, from accounting software for small businesses, to a full featured ERP platform serving multi-national corporations. Priority’s functionality covers all the core elements of the traditional ERP landscape, with primary modules including finance, manufacturing, logistics, HR, CRM, business intelligence, and more. With Cloud and Mobile platforms, Priority’s mobile ERP solutions enable real-time access and true “Priority on the go” for various processes and positions across the supply chain.

Key Features

Priority Software300 Roundhill Dr

Rockaway, NJ 07866United States

+1 (973) 586-2200 www.priority-software.com

Bottom LineFrom Manufacturing (plastics, chemicals, metal processing, electronics, Food & Beverage, pharmaceutical, medical devices and more), Distribution, Customer Service, to Project Management and Construction, Priority serves a wide range of SME customers throughout the world.

Warehouse ManagementPriority‘s Warehouse Management System (WMS) is derived from its complete integration with Priority‘s ERP system. This prevents inventory balance discrepancies and operational requirements mismatches between the ERP and WMS systems.

CRM and SalesPrioirty’s CRM module includes two components: marketing automation for managing marketing efforts and pipelines, and sales force automation for managing sales reps and channels. Priority gives users the benefit of full customer lifecycle management, from generating leads to recording a price quote and sales order, shipping the order, receiving payment, and handling service calls and repeat orders.

Project ManagementPriority‘s Project Management module provides capabilities that match and surpass those of dedicated project management systems. Project planning supports task interdependencies within or between projects, while activity-related reporting of labor & expenses.



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ProcessPro is one of the leading mid-market ERP solution providers that integrates all aspects of plant operation. ProcessPro’s Premier ERP Suite, designed for the manufacturing industry, works for both manufacturers and distributors. Their latest release, Global, is their newest ERP solution uniquely developed for the food, beverage, pharmaceutical, cosmetic, cannabis and specialty chemical industries. Their software suite tackles your mission-critical business functions while linking all of your information through integrated “business intelligence” functionality.

Key Features

ProcessPro3290 33rd St

S. Saint Cloud, MNUnited States

+1 (800) 457-3548www.processproerp.com

Bottom LineProcessPro offers a fully integrated ERP suite that offers a complete system. The system handles all aspects of your business from sales and receivables, to purchasing and manufacturing. The solution is also developed, sold, installed, and supported by the same ProcessPro team, so you only have a single source to deal with at every phase.

Project Portfolio Management Add functionality to your base physical inventory system to allow you to perform inventory counts and to recreate inventory transactions that are done during your physical inventory process.

Financial ManagementPricing Management allows for pricing by customer and/or products, including tiered, volume, and promotional pricing, as well as rebates. Perform a detail margin analysis to easily garner profitability ratios. Incorporate landed costs to ensure accurate management of costs and margins.

Human Capital ManagementInventory Control automatically tracks inventory balances, serial numbers, lots, and product line information. Plus, it prints extensive reports to analyze and control inventory. Features can be selected individually for each item, and includes unit of measure conversions for stocking, purchasing, selling, and counting in different units.



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QAD began in 1979 as a small startup looking to address a large gap in business software for manufacturing companies. Today, they offer a flexible ERP solution for those same customers. Their ERP software is typically recommended for organizations that have six or more users accessing the system. QAD Cloud ERP provides users around-the-clock and around-the-world support in all major languages. Running on the QAD Cloud, QAD Cloud ERP delivers excellent availability and performance with the security demanded by a mission critical application including support for GPDR.

Key Features

QAD100 Innovation PlSanta Barbara, CA


www.qad.com

Bottom LineQAD works to develop products and services that can address the needs of specific industry vertical segments through collaboration with leading manufacturers and extensive research, QAD Cloud ERP specializes in a six industries: automotive, life sciences, consumer products, food & beverage, high tech and industrial manufacturing. Their solution helps manufacturers address the unique challenges in their given industry.

ManufacturingQAD Manufacturing ERP adapts to any style of manufacturing and to the needs of all your geographic locations. Quality metrics, central model management and automated data collection ensure accurate, complete product, material and inventory information. Intuitive planning tools synchronize production to changing demand, while built-in quality management helps you keep a sharp focus on excellence.

Financial ManagementQAD Financials supports your business with comprehensive controls, budgeting, analysis and reporting tools. With built-in local languages and internationalization, it supports local business practices globally. QAD Cloud ERP supports IFRS and Multi-GAAP compliance for fast and accurate closing and reporting.

Blended DeploymentQAD Cloud ERP allows you the freedom to move your data entirely to the cloud, keep it on premise, or a combination of both (hybrid).



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The India-based software company, Ramco Systems, delivers an ERP Suite that covers a number of business needs, including finance & accounting, supply chain management, and quality management. The solution is built on Ramco VirtualWorks, one of the most advanced application assembly and delivery platforms. Its cloud option allows you to get a 360 degree view of your business at any time, and from anywhere. You can access each component of the suite from over the internet from mobile or desktop devices.

Key Features

Ramco64 Sardar Patel RdTaramani, Chennai

India+91 (44) 2235 4510

www.ramco.com

Bottom LineRamco’s comprehensive ERP solution is geared towards a business that’s experiencing rapid growth. Ramco ERP has the ability to be scaled up to accommodate multiple locations, currencies, and business units. Ramco Systems focuses on Innovation and Culture to differentiate itself in the marketplace.

Service EngagementsRamco’s ‘Mail It’ feature has brought the Enterprise System to where the user wants and when he wants it. The user can now transact on the ERP by sending a mail to the system to complete their transactions. The system is intelligent enough to understand user’s mail and take appropriate action.

In-Memory CapabilitiesOptimizing processes, planning resources, and minimizing costs, Ramco’s Optimizer module makes complex procedures easy and convenient for you.

Easy IntegrationA robust enterprise services platforms offering complete integration solution for all Ramco ERP applications across industries. Designed with one codebase ensures all components of Ramco ERP work seamlessly with each other.



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Founded in 1981, Sage provides ERP software directed to small and medium sized companies. Sage’s ERP software is available in three different products; X3 for enterprises, 100 for small and mid-sized light manufacturers, and 300 for small and mid-sized businesses with multiple locations. Sage 100 includes modules for core accounting, distribution, manufacturing, business intelligence, customer relationship management, and human resources. X3 is web based and browser agnostic and is responsible on mobile devices. It is also configurable to company requirements, user roles, and preferences.

Key Features

Sage271 17th StAtlanta, GA


www.sage.com

Bottom LineSage provides a number of ERP solutions, each designed with a specific business need in mind. The ERP solution provider is now in the cloud, providing a hybrid feature allowing to businesses to store data locally while having mobile access. Sage has been noted for their frequent updates for their ERP and CRM solutions.

Service EngagementsIntegrate front to back office processes such as marketing sales, and customer service.

CustomizationFlexible and powerful customizations can be done utilizing Custom Office to add user-defined fields, add programming to follow business rules, and automatically perform tasks. These customizations are very cost-effective as they will survive upgrades to the next release.

Blended DeploymentSage’s hybrid cloud feature allow you to keep your data on-site while also allowing you to access your information through mobile devices.



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SAP, the German software giant, provides businesses with its SAP S/4HANA next generation ERP software which provides strong functionality across a number of industries including manufacturing, services, retail, wholesale distribution, and more. Within S/4HANA, it offers applications covering customer relationship management, financials, human capital management, and product lifecycle management. The software primarily serves small to medium-sized businesses with up to one hundred employees and less than $75 million in annual revenue.

Key Features

SAPDietmar-Hopp-Allee 16

69190 WalldorfGermany

+49 (0) 6227 / 7-47474www.sap.com

Bottom LineSAP S/4HANA is a real-time enterprise resource management suite for digital business. It is built on our advanced in-memory platform, SAP HANA, and offers a personalized, consumer-grade user experience with SAP Fiori. Deployable in the cloud or on-premise, S/4HANA can drive instant value across all lines of business – no matter your industry or business size.

Core FinanceWith the ‘Core Finance’ function, organizations can automate their financial operations while ensuring regulatory compliance.

Plan to ProductWith this function, organizations can accelerate their manufacturing process; from planning and scheduling to monitoring and analysis.

Procure to PayManage your purchase orders more efficiently with SAP’s “Procure to Pay” function. This centralized software allows you to reduce costs by optimizing inventory levels, improve supplier management, and simplify basic procure-to- pay processes such as requisitioning and e-invoicing.



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SYSPRO ERP is a modular system with functionality focused completely on the needs of manufacturers and distributors. From supply chain management to production and scheduling, SYSPRO provides applications with industry-specific technology designed to integrate every aspect of your business. SYSPRO offers industry-built ERP software made for Automotive Parts and Accessories, Electronics, Fabricated Metals, Food and Beverage, Industrial Machinery and Equipment, Packaging, and more. SYSPRO’s new features integrated with the latest innovative technologies paves the way to digitizing your business and providing greater control and visibility.

Key Features

SYSPRO959 South Coast Dr

Mesa, California 92626United States

+1 (714) 437-1000www.syspro.com

Bottom LineBecause SYSPRO ERP is sold in modules, you are able to select only the modules that you require upfront and add modules to your system as your company grows and requirements change. The modules cover every aspect of manufacturing, distribution and finance, as well as advanced reporting capabilities, planning and automated workflows. Therefore, your system can be as basic or advanced as your needs demand.

Customer Relationship ManagementWith CRM for SYSPRO, you can be sure that your customer information is connected to support efficiency and productivity across the entire organization, streamlining finance and accounting, production, supply chain management, logistics, and other management operations.

Production ManagementWhether producing goods to order, to stock, or using discrete or process methods, SYSPRO provides a comprehensive solution to address the key challenges that occur within the production environment, such as: Requirements Planning, Manufacturing Operations Management, Lot Traceability and Serial Tracking, and more.

Business IntelligenceSYSPRO Analytics enables you to measure your business based on your particular key performance indicators (KPIs), so you can make informed business decisions every day, while shaping long-term strategic priorities.



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Unit4’s ERP solution, BusinessWorld, delivers industry focused solutions that include, professional services, education, public services, non-profit, wholesale, and financial services. The solution integrates information, workflow and analytics so each update populates automatically throughout the system. Its in-system memory and predictive capabilities give teams the time to focus on other projects. Unit4 modules include core financials, Human Resources, budgeting, forecasting, procurement, asset management, and reporting and analytics.

Key Features

UNIT41000 Elm St

Manchester, NHUnited States

+1 (877) 704-5974www.unit4.com

Bottom LineUnit4’s Business World is a fully integrated, role focused ERP solution that lets you deploy from a private cloud, public cloud, or on-premises locations. Unit4 Business World integrates information, workflow and analytics so each update populates automatically throughout the system. In-system memory and predictive capabilities help free up teams so they can focus on higher value work.

Transactions ProcessingBusiness World’s architecture includes a powerful control management framework, tying other modules, manual processes and authorizations into one visible and auditable process flow.

ControlThe General Ledger is at the core of the Financials solution and is used to control and consolidate all the financial and statistical information from other parts of our unified ERP system, providing the financial department with full control and overview at all times.

Planning and AnalysisUnit4 Business World provides organizations (in both the public and commercial sectors) with flexible tools for budget registration, consolidation, and analysis.



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Workwise is a developer of ERP and CRM solutions along with implementation and support services. Their ERP solutions allow for full customization. Workwise calls its philosophy “customer inspired” because of their devotion to customer service; listening to unique requirements from customers and using the feedback to create innovative enterprise solutions. Workwise provides more than forty-five applications that can be used to build a number of roles that companies can deploy at group levels or at the individual user level.

Key Features

WorkWiseN80 W12878 Fond du Lac Ave

Menomonee Falls, WIUnited States

+1 (800) 490-9010www.workwisellc.com

Bottom LineWorkwise is a flexible on-premise ERP application that allows for the assembly of screens and function required to fit each user’s roles and responsibilities. From shop floor to delivery, WorkWise ERP software gives you complete visibility into your manufacturing processes to help streamline operations, improve efficiencies, manage complexity and grow your business.

Ecommerce GatewayManagement of all your customer-facing applications, including web collaboration with customers, catalog and content management, credit card processing, inventory management and more.

Customer Order ManagementCustomer Order Management handles the creation, maintenance, shipping, and invoicing of your customer orders for goods and services.

Serial and Warranty ControlMaintain accurate records for each unique warranty and/or serial number purchase and sale. This ERP solution gives you tighter control of business operations and a more effective way to deal with regulatory compliance.



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Founded in 2005, Workday provides cloud-based ERP software for both medium businesses and large enterprises in all kinds of industries, such as: Communications, Energy and Resources, Life Sciences, Hospitality, Insurance, Manufacturing, Retail, Nonprofit and more. Workday delivers user and administrative tools across financials, HR, planning, talent, payroll, analytics, and more from a single system. Workday also offers a module for educational institutions that includes recruiting and admissions, curriculum management, records, advising and financial aid tracking.

Key Features

Workday6110 Stoneridge Mall Rd

Pleasanton, CA 94588United States

+1 (925) 951-9000www.workday.com

Bottom LineBy bringing finance, HR, and planning into one system, Workday makes it possible for enterprises of all sizes to shed their disparate systems, giving you total visibility so you can make decisions based on data, not guesswork.

Data-as-a-ServiceWorkday Data-as-a-Service Benchmarking shows how your business compares to your Workday peers. With a clear understanding of where you excel and which areas need improvement, you can allocate resources where they’re needed, capitalize on competitive advantages, and deliver industry-leading results.

Human Capital ManagementWorkday HCM provides complete visibility into your global workforce and a better user experience, so you can keep your people engaged and help them grow. Easily plan for, recruit, and develop talent using a single system.

Professional Services AutomationWith Workday Professional Services Automation (PSA), you can support every part of your project—from staffing and project management to billing and financial management.



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ABOUTSOLUTIONS REVIEW

Solutions Review is a collection of technology news sites that aggregates, curates, and creates the best content within leading technology categories. Solutions Review’s mission is to connect buyers of enterprise technology with the best solution sellers.

Over the past four years, Solutions Review has launched ten technology buyer’s guide sites in categories ranging from cybersecurity to wireless 802.11, as well as mobility management, business intelligence and data analytics, data integration, and cloud platforms.

Information for this report was gathered via a meta-analysis of available online materials and reports, conversations with vendor representatives, and examinations of product demonstrations and free trials. Solutions Review does not endorse any vendor, product or service depicted in this publication and does not advise technology users to base their vendor selection entirely on this research. Solutions Review disclaims all warranties, expressed or implied, regarding this research, including any warranties of merchantability or fitness for a particular purpose.

Documents

2021 ENTERPRISE RESOURCE PLANNING BUYER’S GUIDE